Rixos Radamis Sharm El Sheikh 5 stars

As our adventure, me and little family, continues throughout Rixos world, we landed another magnificent vacation but this time at a beacon of new-age luxury and impeccable hospitality which embodies the epitome of modern elegance and comfort, promising an unforgettable retreat, one of a kind & elevated hospitality concept... The iconic Rixos Radamis. From the moment our reservation was confirmed, the attention to detail was exceptional. The pre-arrival setup was seamless, with personalized communications ensuring our preferences were noted and catered to, and that thoughtful touch set the tone for what was to be a truly memorable fantastic experience. Upon arrival, we were greeted warmly by the attentive staff. The ambiance was strikingly chic yet inviting, adorned with contemporary décor that exuded sophistication. Our check-in process was swift and efficient, allowing us to start our vacation without delay, and as usual, Rixos generous hospitality was the title of it. Our family room at the Blue Planet Hotel was a sanctuary of comfort and style. Upon entering, we were immersed in a blended sense of modern elegance and luxury, creating an inviting ambiance that immediately put us at ease & comfort. Spending blissful hours lounging by the sparkling amazingly designed pools enjoying the stunning landscape of this resort, where attentive staff ensured we had everything we needed from refreshing tropical drinks/cocktails/snacks, was truly a different and amazing experience. Breakfast, Lunch & Dining at Rixos Radamis is a culinary journey in itself. The resort boasts an array of restaurants offering delectable dishes crafted with fresh, local & international ingredients. Turquoise and Veranda main restaurants buffets were a joyous affair, featuring a generous spread of fresh and flavorful dishes, designed elegantly with a mouthwatering eye catching level of attention to the details that leaves you speechless ! The resort's a la carte dining options, whether at the Mangal, the Mexican, the Mediterranean, Salt restaurants, further boosted our experience, with a variety of culinary delights to suit every palate, where attentive service and picturesque views complemented each memorable meal. Spending Eid El Adha at Rixos Radamis was a one-of-a-kind memorable experience. The highlight of the event was the undoubtedly spectacular concert featuring Turkish Superstar Hadise. Her electrifying performance mesmerized the audience, delivering hit after hit with her powerful vocals and captivating stage presence. It was a night filled with music, dance, and pure entertainment, leaving everyone in awe of her talent. Rixy Town, a vibrant and engaging space designed specifically for children, became the perfect venue for our son's birthday party. Its cheerful ambiance and colorful decor immediately captured the imagination of our son, setting the stage for a fun-filled celebration. The dedicated staff at Rixy went above and beyond to make the birthday party a memorable event. One of the highlights of the birthday celebration was the specially crafted birthday cake, a masterpiece that not only looked stunning but also tasted divine. Attention to detail in every aspect of the party, from the decorations to the personalized birthday greetings, made our son feel incredibly special and cherished. We were impressed by the professionalism and warmth of the Rixy Club team. They ensured that everything ran smoothly, allowing us to relax and enjoy the celebration. Throughout our time, the staff's dedication to hospitality shone brightly. They anticipated our needs and were always ready to assist with a smile, making us feel truly valued and welcomed. Whether it was arranging special requests or simply ensuring our comfort, their kindness and generosity were evident at every turn, for which they deserve special mention. Very deep, heartfelt and grateful thanks to our vacation maestro Sohaila (Guest Relations), whose dedication and professionalism were instrumental in making our vacation at Rixos Radamis truly unforgettable. Her role model genuine passion for hospitality and her infectious enthusiasm for creating memorable moments made a lasting impression on us. It's rare to encounter someone whose dedication and personality leave such a positive impact. Her exceptional attention to detail and one-of-a-kind personality contributed immensely to every moment of happiness we experienced during our stay. Sohaila's commitment to ensuring our comfort and enjoyment was evident from the outset. She anticipated our needs with a level of care that went beyond the ordinary, ensuring that every detail of our experience was perfect. Her warm demeanor and genuine kindness made us feel not just welcomed, but truly valued guests. And honestly the whole & every single member of the resort crew are worth mentioning for their exceptionally remarkable generous caring hospitality spirit, attention and efforts. Including, but not limited to.. Mr. Sherif Abd El Baset, Mr. Ahmed Mousa, Mr. Samy Hmam. Chef Noby, Chef Essam, Chef H., Chef Nabil, Chef Hossam (Mangal) and literally every single member of the culinary team. F&B crew : Mohamed Eid, Mohamed Atef, Mohamed Atia, Mohamed Hussein, Abd El Rahman Khaled, Hadi, Hamza, Esmail El Fawwal. House Keeping : Mohamed Gharib. Life Guard : Shaaban Fawzy. Rixos Radamis sets a new standard in luxury and opulence, standing out as a shining gem in the prestigious Rixos group of resorts and setting a new benchmark for excellence. Thanks again to the entire and every single member of Rixos Radamis for their extraordinary & superb efforts and for their commitment to leaving us with such magical, fantastic and unforgettable iconic moments. We will definitely be back more and more.

[] 4 - 5 nightmares not Nights we can mention . you can forget the fancy place or location or facilities when you talk about the service and Safety .. you couldn't teach a staff in big place like RIXOS how you can manage or serve your guest ... you can imagine if you need something from the reception you should call them 100 times without Response .. Don't try .. they will not answer for ever .. they are Horrible the house keeping team , they will clean your room when they need not when you need .. they will create any excuse to not clean your room . you may need to escalate daily to satisfy you. They are disaster ! i will mention the issues i had in 4 days ( me and my family ) .. 1- Safety : you can imagine , my wife dropped my less than 5 year kid in the kids club , i was trying to put my less than 2 year kid in another kids area as advised but once i arrived .. i did not find anyone to keep my young kid and i went for the reception to ask him " he said i don't know about the working time for this kids area " .. in the same time ( my wife told me my elder kid escaped from the kids club and reached to her in the party place alone !!!! how come he got out from the kids club with his braclate .. you can imagine if he got lost in this big resort or fall down in one of pools !!! i ignored the situation and went for our room and here the disaster .. the kid club approached us via whatsapp " you can see attached screenshot " and told me my kid with him and he is enjoying his time while my kid with me in our room :D .. you can imagine what i did in the reception in my first day of stay ... : 2 - the cleanliness : the house keeping team , they will clean your room when they need not when you need .. they will create any excuse to not clean your room . you may need to escalate daily to satisfy you. They are disaster ! [:: 3 - the transportation : you can wait the golf cars for 10 - 15 - 20 mins every time you need to move in the resort .. they have only 12 golf car !! i walked once for around 20 min carrying my young kid to arrive to my room [ 4 - the Food was very good in all restaurants .. i should thank chef Marwa and all the staff .. were very awesome and helpful ( the highlight of the stay ) [] A.: 5 - The reception : you can imagine if you need something from the reception you should call them 100 times without Response .. Don't try .. they will not answer for ever .. they are Horrible one time called them for asking to fill the mini bar , the guy responded me with rude way , please call the room service >> once i called the room service he told me frankly it is housekeeping team role and if i provided to you i will charge you !! i believe the whole staff has issue with the Egyptians .. Not recommended the place for The Egyptians .. [] 6 - checkout issue : i left the hotel 1 day before my family , you can imagine while i am leaving one guy , i don't his role asked me to checkout alone today and my family in the next day ! i was surprised ! i went for the reception he told me why you should do this ? please forget that we are sorry ... they should learn " the Tourism " - i have confirmation from the guest relation manager " Amal " who was very decent and helpful " about late check out for my wife and kids as they have late flight .. ( confirmation on whatsapp attached ) .. my wife was shocked when she found the housekeeping guy entered the room at 12 PM and started to clean the room and asked her to leave the room !!!!!! and he called also the bell man to come and carry the baggage !!! they are impolite at all .] Many Many issues .. i will not stay there again . i will not recommend the place for sure

It was amazing so much fun

We had good stay. But there was some note first at the recption as arab we felt thay they prefer. Russianppl. Even in information pepar justin english oor russan. As if its not impotant to. Have in arabic !!!!we trayied tocall resption from our room it take time untel they answer. The food in the dinner not fresh i thenk it. Wwhat stayed from lunch. Like salds i savered from stamch pain and diarriia I thought the rixos will be a higher servies lthan this

No words can describe our stay at rixos radamis. It was trip number 12 to rixos between Turkey and sharm. It was a good experience we loved it so much the restaurants are great we visited cactus riviera lolivo lalezard they was great and unforgettable but the most special one was the mangal big thanks to chef saeed and ousama.the entertainment was very beautiful and the team was very friendly especially ahmad the foam party at the beach was Amazing and my kids enjoyed their time at the ecafe playing PlayStation and also watching eurocup .Big thanks to Mr. Muhammad antar for his great hospitality and help we really enjoyed it the hotel is giant but the shuttle made it easy for us to move from and to the beach after our family experience I advice all tourists to visit this rixos radamis not forgetting the anjana Spa which was wonderful we love rixos and hope to visit it again