Rixos Radamis Sharm El Sheikh 5 stars

Customer review rating (ALL Rating) 4.4/5 661 reviews

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Description

Our accommodation(s)

Hotel location

Rixos Radamis Sharm El Sheikh

Nabq Bay Sharm El Sheikh
46619 SHARM EL SHEIKH
Egypt

GPS:28.007392215954837, 34.427579167889725

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  661 reviews

Customer review rating 3.0/5

Cant L. Families - Confirmed reviews ALL

The hotel itself is very nice and has great potential, but unfortunately, the service needs significant improvement. There was no drinks service in the lobby bar, by the pool, or even down on the beach, which really affected the guest experience. Some staff members clearly need more training, and the constant use of mobile phones by employees in guest areas was quite surprising and unprofessional. Communication was also poor, we asked about upgrading our room or even change the room as it was located by the delivery area which was a bit noisy, and the reception team never came back to us. We also struggled with basic services such as towels and sun loungers. Towels were often unavailable for hours, and there were not enough sunbeds on the beach, which made it difficult to relax and enjoy the facilities. On a positive note, the Turkish restaurant was exceptional. The quality of the food and the level of service there stood out it was the best dining experience we had during our stay and truly reflected the Rixos standard we expected. As a hotel manager myself, I notice these details and understand how much of a difference they make to a guest’s overall experience. The hotel has beautiful facilities and great potential, but service standards and staff training need to be improved to match the brand’s reputation. With more attention to these areas, Rixos Radamis could truly offer a five star experience.

Customer review rating 4.5/5

Kelly W. Families - Confirmed reviews ALL

I loved the hotel, the food and accommodation was excellent. I would stay here again. My only criticism is the amount I saw the staff in the kids clubs on their phones. This is not acceptable they should be interacting with the children

Customer review rating 5.0/5

Abdelaziz K. Families - Confirmed reviews ALL

It’s the best experience ever for me ,for all my family and for the kids too

Customer review rating 4.0/5

Georgy A. Families - Confirmed reviews ALL

Location and amenities - good, no reason to go outside of the territory except tours. Big enough to have 10000 steps a day or even more. Food - good and tasty, great variety to try every day. Staff - friendly but if you don't leave tips to room cleaner - he don't replace hand towels, they simply disappear :) If you leave a tip - everything is on their places and even more. This fact is making me nervous, but it's Egypt. Rixy club - very big and full of entertainment options, excellent. Beach and pool bars - I can rate 7 of 10. Tried aperol first day and decided not to repeat. Canned beer is my choice to avoid headaches. Got a small accident with my son, he hit his head in the room. Llifeguards from the closest pool immediately helped with some ice, stopped the golf cart and sent us to hotel clinic. Got a very nice talk to local medical staff, guys are great. I want to thank them

Customer review rating 3.5/5

Mahdi G. Families - Confirmed reviews ALL

It was not the best thing i didn't enjoy as my baby got sick and also the hotel was too crowded which made the service very bad also i didn't like the vibes. The staff was friendly i didn't had difficulties overall. I didn't like the idea of having a clinic inside the resort but is private because it was very expensive which costs me a fortune.

Other web-users rate our hotel

  • 1,320 reviews 9/10 Location
  • 961 reviews 8.4/10 Room
  • 4,675 reviews 9/10 Service
  • 20 reviews 9/10 WiFi
  • 3,440 reviews 9.2/10 Food
  • 783 reviews 9.5/10 Vibe
  • 539 reviews 7.7/10 Cleanliness
  • 280 reviews 8.6/10 Bar

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