ibis Madrid Aeropuerto Barajas 2 stars

Customer review rating (ALL Rating) 4.4/5 2,599 reviews

ibis Madrid Aeropuerto Barajas - Image 1
ibis Madrid Aeropuerto Barajas - Image 2
ibis Madrid Aeropuerto Barajas - Image 3
ibis Madrid Aeropuerto Barajas - Image 4

Description

Hotel extras

  • RENOVATED ROOMS; Discover our new KAI rooms. You're going to love them.

  • We have a new space in the Hall, ideal for resting, working and enjoying

  • Breakfast available from 4 a.m. Remember to book it upon arrival.

  • Just 0.6 miles (1 km) from airport terminals and the IFEMA Fairgrounds

  • Airport connection T4: Metro Barajas 800 m (1 stop); BUS 827 at 200 m (4 stops)

Our accommodation(s)

Hotel location

ibis Madrid Aeropuerto Barajas

49 Avenida general
28042 MADRID
Spain

GPS:40.470229, -3.580663

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

POPEAT

Enjoy our new and newly renovated POPEAT restaurant and its amazing menu. Do you like music? With Ibis Music, any day can be an unforgettable musical experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,599 reviews

TripAdvisor Rating  4.0/5  3,445 reviews

A good basic Ibis with good staff

TripAdvisor rating 5.0/5

Y2102GFmikeb Couples - TripAdvisor review

For an Ibis this is a good one.. Quick efficient check in with staff who can also speak English. The room was basic. But large enough for two and clean. Only one towel each. But made do. There is a large bar with friendly staff. An excellent breakfast. With lots of variety. We were only there one night. But for a hotel near airport will recommend

Initially a good experience turned bad.

Customer review rating 1.0/5

Anne K. Families - Confirmed reviews ALL

I stayed for one night on wed 10/04/24,with my daughter and initial impressions were good. Reception staff were friendly and our room though basic,appeared clean and comfortable. However the following day my daughter had some small red bumps on her skin, which we initially dismissed as a heat rash. As the day progressed they became more numerous and red and itchy. The following day she was covered in itchy red risen bumps,which our doctor diagnosed as bedbug bites and prescribed antihistamines. I understand that these things happen ,what really disappointed me,was when i telephoned reservations on Friday to alert the hotel to what had happened,I spoke to a man called David,who hung up on me. I was not looking for compensation,although that would have been lovely,my main aim was to alert staff,so that it wouldn`t happen to anyone else. As I didn`t get the opportunity to tell David the room number before he hung up on me ,I will tell you now.It was room 161,bed nearest the door. Regards Anne k..

Dear ANNE I'm Javier , the hotel manager ,thank you for taking the time to tell us about your experience with us. I am sorry that your stay did not meet your expectations. Early morning when I red your review I alerted to our housekeeper. She immediately checked the room in company of our technical service . The bed and the room are clean , no presence of bed bugs has been detected in the area. After your depart , the room has been occupied by 3 more different guests and any of them has related to be bitten by bed bugs . I'm sorry for your daughter but the source of this situation is not Ibis hotel. I really appreciate your concern to prevent our hotel but we don't have anyone called David working in our team We appreciate your sharing your concerns, and it is my hope that your daughter will recovery asap. Sincerely, Javier de Lucas

Very welcoming place

Customer review rating 5.0/5

Victoria M. Solo - Confirmed reviews ALL

Friendly staff, clean room, comfy bed.

Dear Victoria Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Antonio García Deputy Manager Ibis Madrid Aeropuerto Barajas Avenida General 49 28042 Madrid

It's always good to come "home".

Customer review rating 4.5/5

Carsten K. Business - Confirmed reviews ALL

When staying at IBIS Madrid Aeropuerto Barajas it's always like getting home. Room, bed, bath and service always works.

Dear Carsten Michael K., We very much appreciate your comments regarding your stay at the ibis Madrid Aeropuerto Barajas ("your home"). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jose Manuel Bernal Adjunto de Direccion Ibis Madrid Aeropuerto Barajas Avenida General 49 28042 Madrid

Nice hotel and close to the airport

Customer review rating 4.5/5

Joao Families - Confirmed reviews ALL

We booked 2 rooms for 1 night and were satisfied with the whole experience

Dear JOAO , We very much appreciate your comments regarding your stay at the ibis Madrid Aeropuerto Barajas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jose Manuel Bernal Adjunto de Direccion Ibis Madrid Aeropuerto Barajas Avenida General 49 28042 Madrid

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,272 reviews 8.7/10 Location
  • 2,016 reviews 6.9/10 Room
  • 2,139 reviews 8.6/10 Service
  • 56 reviews 6.1/10 WiFi
  • 1,112 reviews 6.2/10 Comfort
  • 950 reviews 8.2/10 Breakfast
  • 816 reviews 7.6/10 Cleanliness
  • 409 reviews 7.7/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Madrid