ibis Madrid Aeropuerto Barajas Hotel 2 stars

Customer review rating 4.4/5 13,473 reviews

ibis Madrid Aeropuerto Barajas
See on a map
+ 16 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Free hotel-airport and airport-hotel shuttle from 6am to midnight. Limited places

  • Buffet breakfast available from 4am.

  • Located only 0.6 miles (1 km) from the airport terminals and the IFEMA Exhibition Center

  • Free WIFI throughout the hotel. Business corner available in the hall

  • Restaurant open until 11:30pm. Snacks available in the 24-hour bar

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • EUR 15 per petPaying
  • 100% non-smoking hotel
  • Air conditioned
  • MADRID BARAJAS
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Golf
Business services
  • Self service business centre
Information message

Hotel location

ibis Madrid Aeropuerto Barajas

49 Avenida general
28042
madrid
spain

Tel: +34913010999

Fax: (+34)91/3057350

Check-in from 12h00

Check out up to 12h00

  • BARAJAS :  Linea 8 Barajas

  • By plane

    MADRID BARAJAS At 1km / 0.62 miles - Shuttle free

  • By train

    CHAMARTIN At 11km / 6.84 miles

GPS :40.470229, -3.580663

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room for one or two persons equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room

Room with 1 double bed + 1 extra bed equipped with the new bedding

Accessible room
  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Mediterranean

Contemporary wine bar for a dinner of discovery.

Dinner

19:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR-RENDEZ-VOUS

Non contractual photo

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Madrid Aeropuerto Barajas

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

13,473 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,335 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

No Shuttle

Customer review rating 4.4/5

Amy W. Solo - 30/07/2020 Confirmed reviews ALL

This is a hotel for convenience close to the airport. The airport shuttle is advertised currently as operating on the website however it is not being operated due to Covid. Guests are not made aware of this before hand. This not only causes additional cost through having to take a taxi but also time wasted waiting for a shuttle that doesn't turn up. Very poor.

Amazing experience

Customer review rating 4.4/5

Fabian R. Business - 27/07/2020 Confirmed reviews ALL

Professional service, clean and well ventilated spaces, friendly personnel and very centric stay. The only issue i had during my stay is that me and my wife had to make turns each morning to take our breakfast at the single chair on the room. During this pandemic situation, and having the hotel public areas partially closed, we would like to have two chairs for a two-guests room so we can sit and eat together. Thanks overall for the great experience during our 3 nights stay.

Dirty and dissorganized

TripAdvisor rating 4.0/5

886pablo Solo travel - 19/07/2020 TripAdvisor review

Overall cleanliness is terrible. Also, even if the restaurant is not operational, no reason to be totally messy. Shower pressure is bad and mixer not working well. Cold / Hot... horrible experience. Parking Garage is poorly lit. Very unsafe.

normal

Customer review rating 4.4/5

Juan Solo - 25/03/2020 Confirmed reviews ALL

Normal

Estimado Juan Le agradezco el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en nuestro hotel. Lamentablemente se ha alojado en un periodo convulso . El pasado 14 de marzo , nuestro hotel estaba practicamente vacio y con una plantilla adecuada al nivel de trabajo previsto para el dia,pero debido a las circunstancias que estamos viviendo , se lleno y nos vivos un poco desbordados . Han sido unos tiempos en los que nuestros equipos se han visto obligados a demostrar un mayor espiritu de adaptacion y lo han hecho de manera increible. Gracias por dejar su opinión Javier de Lucas

it was good despite of many restrictions due to Coronavirus

Customer review rating 4.4/5

Ricardo M. Business - 25/03/2020 Confirmed reviews ALL

spotless room, candid people, good attention and service

Buenas tardes Ricardo Sus amables palabras son muy apreciadas en estos momentos. Ayer cerramos el hotel temporalmente. Esparamos volver muy pronto con energias renovadas y que ustedes lo disfruten. Cuidese mucho Javier de Lucas Director

Good stay

Customer review rating 4.4/5

Glen Solo - 24/03/2020 Confirmed reviews ALL

Great service friendly staff

Dear Glenn Thank you for the review of our hotel I'm glad that you enjoyed your stay , I hope to see you again very soon once the hotel will be reopened after this world mess Sincerely, Javier de Lucas Manager

ALL GOOD

Customer review rating 4.4/5

Eduardo P. Families - 24/03/2020 Confirmed reviews ALL

WAS VERY GOOD

Buenas tardes Eduardo Muchas gracias por dejarnos su opinión . Estoy contento de leer que su estancia fué satisfactoria. Espero que vuelva a alojarse con nosotros cuando la verdadera primavera vuelva a llegar a nuestras vidas. Cuidese mucho Javier de Lucas Director

under very difficult circumstances staff provided great service!

Customer review rating 4.4/5

Anonymous Couples - 23/03/2020 Confirmed reviews ALL

Excellent and exceptional under worst possible condition. Only exception was having to wait an hour outside for shuttle.

Dear Ronald, We very much appreciate your comments regarding your stay at the ibis Madrid Aeropuerto Barajas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara Serrano Ibis Madrid Aeropuerto Barajas H3…

Good stay & great staff

Customer review rating 4.4/5

Jean L. C. Couples - 23/03/2020 Confirmed reviews ALL

We enjoyed our stay in this clean and quiet hotel. We had planned a one night stay before our flight home. Our flight was cancelled and we came back to the hotel for a second night. The staff were cheerful and accommodating even though they were having to deal with the Covid 19 restrictions. We would recommend this hotel to anyone.

Dear John, We very much appreciate your comments regarding your stay at the ibis Madrid Aeropuerto Barajas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara Serrano Ibis Madrid Aeropuerto Barajas H3…

Good stay

Customer review rating 4.4/5

Ana D. Families - 22/03/2020 Confirmed reviews ALL

I like that is close to the airport. And it’s in a nice neighborhood.

Dear Ana. Thank you for comments , it's a pleasure for me to read them. Take care of yourself Sincerely, Javier de Lucas Manager

Clean and suited our needs to get to the airport easily.

Customer review rating 4.4/5

Anonymous Couples - 20/03/2020 Confirmed reviews ALL

Staff were helpful and it was great to have a restaurant available to us right in the hotel considering our late arrival.

Hi Mr Sodestrom, thank you! It is great to see you had such a lovely stay with us. Please, come back soon! Luis Ortin Assistant Manager

Good location - close to the airport

Customer review rating 4.4/5

Kandace Business - 20/03/2020 Confirmed reviews ALL

My sister and I were in Spain on study abroad and needed to leave Spain back for the US ASAP. We had an overnight in Madrid on the way to the US. Your hotel was real close with a shuttle so we decided to stay with you. The room was good. Breakfast was alright. Thanks for giving us a place of refuge on our way back home.

Hi Kandance, it is a pleasure to be your shelter in Spain. Make sure we will take care of you and your sister if you ever decide to come back here and enjoy our beautiful country, once all this nightmare is finished. Thank you and be safe! Luis Ortin Assistant Manager
Customer review rating 4.4/5

S. Families - 19/03/2020 Confirmed reviews ALL

It was very trying circumstances but staff did what they could to make us comfortable. Hotel was very nice.

Dear Mr S., thank you so much for your comments. It is good to see that our beloved guests relate on us while going through this difficult situation. Very hard time to live in, but we are still doing our best to offer our guests the best possible experience, so thank you again, Mr S.. We will be looking forward to welcoming you again very soon. Luis Ortin Assistant Manager

Well located

Customer review rating 4.4/5

Anonymous Business - 19/03/2020 Confirmed reviews ALL

Great experience, friendly and accommodating staff

Hi Maria Luisa, we really appreciate your kind comments. It is great to receive such a fantastic feedback, specially when we are going through these difficult times. We will be looking forward to welcoming you again soon! Luis Ortin Subdirctor

Well located.

Customer review rating 4.4/5

Anonymous Solo - 17/03/2020 Confirmed reviews ALL

I wasn’t feeling very well because I had an upset stomach and no one at the restaurant can do anything for me. Ask for a light soup, couldn’t make it, ask for some grilled vegetables, couldn’t deliver, I finally bought a soup and the only thing they had to do is add hot water and refused to do it. Also the service at the restaurant has never been good. the people that works there aren’t very friendly

Estimada Gloria Soy Javier de Lucas, director del hotel. Lamento mucho que no se haya sentido complacida con el servicio de restauración ofrecido por el hotel. En el menú del hotel, no disponemos de sopa ni de verduras a la plancha , si tenemos otras opciones como crema de verduras que quizás pudiera haberle convenido. Nosotros no podemos preparar comidas del exterior pero si usted nos pide agua caliente solamente , podemos facilitarsela sin problema ninguno, lo que no podemos hacer es manipular comidas pertenecientes a los clientes. Sineto mucho su incomodidad Javier

Adequate

Customer review rating 4.4/5

D Couples - 16/03/2020 Confirmed reviews ALL

Small room, air conditioner was not functional, had to open window for cooling... which was very noisy since we were on the street side. Not much for restaurants and bars either in the hotel or neighborhood. No paper in the computer center - needed to send an email to the hotel with what was needed. Shuttle to the airport and shower were good and the highlights.

Dear Donald I hope you are doing fine , I'm Javier the hotel manager Thank you for taking the time to tell us about your experience at our hotel . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Ac System is switched off because is winter , temperatures ares still low and Heating is still on service . I'm surprise with your comment regarding our neighbourhood . At less than 15 minutes walking there are some areas full of bars and restaurants . If there is a next time , don't hesitate to ask to our team members, they will be glad to offer you some good advises. Thanks for your comments and be safe Javier de Lucas We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Verónica González Adjunta de Dirección Ibis Madrid Aeropuerto Barajas H3…

Disappointing

Customer review rating 4.4/5

Anonymous Solo - 14/03/2020 Confirmed reviews ALL

Just plain disappointing.

Dear Mr McConnell, I would like to thank you for spending a minute of your time to answer to this survey, whose results and comments are very valuable to us. Regarding your comments about the air conditioning, the reason for this not working is because the building system was already in winter mode, so only heating was available. We decided to do this due to the severe drop of external temperatures. I am sorry if this caused you an inconvenience. Thanks again you for your comments, Mr McConnell. Luis Ortin Assistant Manager Ibis Madrid Barajas Airport hotel

Comfortable and friendly as usual

Customer review rating 4.4/5

Mr D. R. Couples - 14/03/2020 Confirmed reviews ALL

Comfortable room, friendly staff, good food

Dear Mr R., On behalf of the whole staff, I would like to thank you for your review about your stay in our hotel. It is always a pleasure to get such a constructive feedback. I am glad to see that you enjoyed your stay with us, and I will be looking forward to welcoming you again in the future very soon. Luis Ortin Assistant Manager Ibis Madrid Barajas Airport hotel

Usual enjoyable stay

Customer review rating 4.4/5

Anthony Couples - 13/03/2020 Confirmed reviews ALL

All Ibis usual standards including dining. Friendly staff and a good nights sleep

Dear Anthony, Thank you for such a fantastic review! We love to hear that you had such a wonderful stay with us. I will share your fantastic scoring with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to post your comments on www.tripadvisor.es to tell others about your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a great day! Luis Ortin Assistant Manager Ibis Madrid Barajas Airport hotel

Great flexibility

Customer review rating 4.4/5

Emanuel B. Business - 09/03/2020 Confirmed reviews ALL

I arrived a bit early than my checkin and they let me in my room because was already clean. That was really helpful for me because i was almost 24h without sleep. Many Thanks

Dear Emanuel, We very much appreciate your comments regarding your stay at the ibis Madrid Aeropuerto Barajas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara Serrano Ibis Madrid Aeropuerto Barajas H3…
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in madrid