ibis Madrid Aeropuerto Barajas Hotel 2 stars

Customer review rating 4.4/5 13,607 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Madrid Aeropuerto Barajas
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+ 15 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • SGS-certified ALLSAFE hotel. Free medical teleassistance provided by AXA

  • Breakfast available from 4 a.m.. Remember to book it upon arrival.

  • Located just 0.6mi (1km) from airport terminals and the IFEMA Fairgrounds

  • Metro Barajas stop 0.5mi (800m) away

  • Snack and beverage service available in restaurant, in-room or as takeaway

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • EUR 15 per petPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Golf
Business services
  • Self service business centre
Information message

Hotel location

ibis Madrid Aeropuerto Barajas

49 Avenida general
28042
madrid
spain

Tel: +34913010999

Fax: (+34)91/3057350

Check-in from 12h00

Check out up to 12h00

  • BARAJAS :  Linea 8 Barajas

  • By plane

    MADRID BARAJAS At 1km / 0 miles

  • By train

    CHAMARTIN At 11km / 6.84 miles

GPS :40.470229, -3.580663

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room for one or two persons equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room

Room with 1 double bed + 1 extra bed equipped with the new bedding

Accessible room
  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Mediterranean

Contemporary wine bar for a dinner of discovery.

Dinner

19:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR-RENDEZ-VOUS

Non contractual photo

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Madrid Aeropuerto Barajas

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

13,607 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,344 reviews

All you need

Customer review rating 4.4/5

Hugh T. Business - 20/11/2020 Confirmed reviews ALL

Good location close to metro, bars and shops. Hotel staff are very friendly and helpful. Rooms are basic but good for a short stop over.

Dear Hugh, Lovely to hear that you had such a pleasant stay! We are happy to see that the hotel fulfill your needs and that you also liked the area where is located. Thanks for sharing! Looking forward to welcome you back again. Best regards, Verónica González Adjunta de Dirección Ibis Madrid Aeropuerto Barajas H3…

Good Stay

TripAdvisor rating 4.0/5

jeanettej491 Business - 29/10/2020 TripAdvisor review

Location was ideal from the airport and nice to have a few shops around, especially the supermarket. Great stopover. Hotel was clean and comfortable and staff very helpful and friendly. Parking underground and easy to locate

Dear Jeanettej491 I'm Javier , the hotel manager . I want to say thanks for sharing your experience. I'm glad that you enjoyed your stay at Ibis Barajas See you soon .

Nice stay

Customer review rating 4.4/5

Jeanette Business - 24/10/2020 Confirmed reviews ALL

Great location for the airport and nice size rooms

Dear JEANETTE I'm Javier, the hotel manager and I really appreciate your kind words after your stay with us. We hope to see you back very soon. Take care Javier

Clean, Friendly Staff, Good Breakfast but no shuttle as advertised

Customer review rating 4.4/5

Chris T. Families - 18/10/2020 Confirmed reviews ALL

Good, clean, friendly suitable and fair price. However website indicated there was a shuttle service, but when we called for the shuttle we were told it wasn’t available due to COVID. With transport added we could have stayed at other hotels close by for quite a bit less.

Dear Christopher I hope you are doing fine . I'm Javier the hotel manager and I would like to say thanks for your comments. When the hotel was reopened , we decided that the shuttle service must be postponed till the COVID situation was more controlled. We can't guarantee social distance in such a sort space , different luggage is sharing the same space in the bus etc. This information was published in our site on June 23rd. I know that shuttle is a great service for our guess and I hope that the service will be available asap. Kind regards. Javier

Good Stay

Customer review rating 4.4/5

El C. Business - 17/10/2020 Confirmed reviews ALL

No complaints.

Dear JEFFREY I'm Javier , the hotel manager and I really appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback Thank you again for sharing your experience.I hope to host you back soon Sincerely, Javier

Good stay

Customer review rating 4.4/5

Kf Families - 16/10/2020 Confirmed reviews ALL

Hotel as usual was simple but nice and comfortable. Good to have the food and drink options on-premises especially in the current setup. I was disappointed that the airport shuttle has been discontinued though. Very helpful staff as usual.

Dear Karl Many thanks for answering our survey and for your nice words. Unfortunately the shuttle service will be unavailable for a long time I guess . Once the situation will be safer , we will activate the service again. Have a nice week end Javier de Lucas General Manager

Clean and comfortable.

Customer review rating 4.4/5

Gustavo M. Solo - 22/09/2020 Confirmed reviews ALL

This was a one night stay. Everything was well organized and I generally felt safe. However, there was a minor incident: I was given the keys to a room that was already occupied. Fortunately, I didn't come in contact with the guest.

Estimado Gustavo: Le agradezco su tiempo . Gracias por contestar a la encuesta , sus opiniones son siempre de gran ayuda. Mis disculpas por el incidente con la llave. No se que pudo ocurrir . Voy a investigar con el equipo de turno para ponerle remedio y evitar que se pueda volver a repetir. Muchas gracias y cuídese. Javier de Lucas

Good option, convenient location

Customer review rating 4.4/5

J.r. Families - 21/09/2020 Confirmed reviews ALL

The staff was friendly and supporting, the room and bathroom clean and functional. Breakfast quality was a nice surprise in these difficult times.

Dear JR Many thanks for your kind words. We have made several changes in our breakfast adapting the offer to the guest wishes. Today , eggs and cheese are back on the lists. Best regards Javier

Good service

Customer review rating 4.4/5

Markus Business - 18/09/2020 Confirmed reviews ALL

Due to some trouble with my flights, I needed accomodation for me and my dog. All hotels do not accept pets during Covid, but this does. The privat parking was also nice.

Dear Markus I really appreciate your comments regarding your stay with us . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of them. Pets are welcome at all Accor hotels ; Ibis , Novotel , Mercure, Pullman. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Javier de Lucas

great

Customer review rating 4.4/5

Gina Couples - 06/09/2020 Confirmed reviews ALL

nice, clean, good location, breakfast kind of fine but could have been more options

Dear GINA I appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback.Along this week , we are working to improve our breakfast deploying new products. Thanks for your suggestion Have a nice day Javier

well located, just to sleep

Customer review rating 4.4/5

Hayato Solo - 02/09/2020 Confirmed reviews ALL

It would be much better if there's a fridge.

Dear Mr. HAYATO Thank you for taking the time to tell us about your experience with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, There is not a fridge in each room because we have our bar open 24/7 where you can find a larger and cheaper choice than in a little fridge. Our hotels , Novotel and Pullman are equipped with minibar and Coffee&Tea facilities in each room. They are located at 5 minutes from us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Javier de Lucas Director

Well located

Customer review rating 4.4/5

Jordi Couples - 01/09/2020 Confirmed reviews ALL

For a night it was ok. Cleans and bed comfortable. Reception was great (very helpful people) Great location to go to the airport.

Buenos Dias Jordi Soy Javier , el director del hotel y te doy las gracias por compartir tu experiencia con nosotros. Te ruego que en tu próxima estancia si tienes cualquier incidencia nos lo digas en el transcurso de la misma. En lo tocante a las TV estamos buscando una solución. Ibamos a reformar todas las habitaciones en octubre , incluido TV. Ahora estoy buscando como mejorar la recepción de estos televisores analógicos. El resto de cosas podiamos haberlas solucionado al momento. Disculpa las molestias y de nuevo gracias Javier de Lucas
Customer review rating 4.4/5

María I. R. Families - 29/08/2020 Confirmed reviews ALL

Always a great experience, Helpful and friendly staff

Hola Maribel Muchisimas gracias por tus palabras. En este periodo en la que el equipo del hotel esta un poco mermado se agradecen muho más . Un abrazo Javier de Lucas Director

Clean and close to the airport

Customer review rating 4.4/5

Mathilde Solo - 26/08/2020 Confirmed reviews ALL

It's a fine location for getting to the airport but the area itself is quite dull. So is the hotel. It's clean and bright but very boring and simple. Also, there were no room service of any kind or water/fridge.

Dear MATHILDE I'm Javier, the hotel manager and I very much appreciate your comments regarding your stay with us. I'm sorry that you find the hotel surroundings boring . It's August and there is a lot of people on holidays , we have to add that some restaurants, hotels and shops are still closed due to the Covid crisis and the open hotels have a few guest only. Yes, we don't have fridge in the rooms but our bar is open 24/7 and you can get any hot or cold drinks. Thanks for your comments , I hope to host you back soon. Javier

Overnight stay

Customer review rating 4.4/5

Anonymous Couples - 16/08/2020 Confirmed reviews ALL

Accomodation was fine. The best bits: the bed (very comfortable) and the staff (helpful and courteous, going the extra mile to ensure a good stay). I missed the buffet breakfast, one of the added-value of Ibis hotels, but the breakfast provision was fine, with a number of choices available, and staff offered refills and extra food if needed. The not so good bits: the TV could do with an upgrade and the choice of channels was rather limited. The negative: one of the main reasons I chose the hotel was because of the provision of an airport shuttle bus but I was only told about the suspension on the morning of my stay, by which time it was too late to consider cancelling the booking. This kind of information should be prominently displayed on the website so that guests can make an informed decision.

Dear Rocío, I would like to thank you for such a detailed feedback you gave us about your stay. It is extremely important for us to know our guest impressions and expectations. I am delighted to see that you had a pleasant stay. Indeed the ibis bed is comfortable to offer a good sleep. As for the staff, they make a great effort to offer the best service and it is great to see that you appreciate it. Concerning the tv, we are aware of what you commented and we are working on it to see how improve on that. And for the shuttle, due to the actual situation unfortunately we cannot offer this service. We have remove from the website all the information about timings, stops,... we are sorry for any confusion and we do apologize. Thanks once again and come back soon! Regards from the ibis Barajas team, Ibis Madrid Aeropuerto Barajas H3…

Location is great!

Customer review rating 4.4/5

Eugenia B. Families - 15/08/2020 Confirmed reviews ALL

We have always stayed at ibis because it is conveniently located to take our plane. Price is good and also it is very clean. This time we missed the shuttle. The shuttle was so convenient but this time we were a little disappointed because we need to take the taxi instead.

Dear Euginia, Firstly we would like to thank you for staying with us once more, we really appreciate your trust! Though we are sorry about the shuttle service, unfortunately the actual situation has force us to modify some of the services the way we used to offer them. We hope we can go back to normal soon. Regarding the towels, happily we provide you with as many extra ones as you may need asking for them at the front desk. Just so you know for the next time. Hoping to have the chance of welcoming you back soon, Verónica González Adjunta de Dirección Ibis Madrid Aeropuerto Barajas H3…

Overnight stay

TripAdvisor rating 4.0/5

RBGHK 13/08/2020 TripAdvisor review

The hotel was as I expected from the Ibis group. The positives: - What I like best in Ibis hotels is the bed. Beds are really comfortable and so are the pillows. The bedroom was spacious enough for an overnight stay and it had basic facilities. - Another thing I always like about Ibis hotels is the breakfast buffet but, unfortunately, this was not available due to COVID-19. We were offered a decent selection of breakfast items which we could take to our room or eat in the dining room. - Hotel staff were efficient and courteous and went our of their way to help guests. The negatives: - I was disappointed with the TV both in size and channel options. I would have expected more choice from an airport hotel and the TV looked like it could do with an upgrade. - The biggest negative aspect I would like to mention was the fact that one of the reasons I chose this hotel was because of the shuttle bus to the airport service. I messaged the hotel regarding the service and I only got a reply on the morning of the actual day I was going to arrive to inform me that the shuttle bus was not running due to COVID-19. If I had known this beforehand I may have chosen another hotel to stay in so I think they need to make this information very clear on their website.

Dear RBGHK I'm Javier , the hotel manager. I really appreciate your comments regarding your last stay with us. Thank's for the recognition to our efforts. You are right , we have to improve our TV . We have planned to refurbish all our rooms in October , I guess that we have to wait a little more due to the COVID crisis but I'm going to work hard to improve the reception of the TV channels. Regarding the shuttle service , it has been suspended due to the COVID and the information was updated in our web site last June 23rd before the hotel opening. Thanks for let us know your opinion.

Good stay

Customer review rating 4.4/5

Ana L. Solo - 10/08/2020 Confirmed reviews ALL

Stayed for a flight in the morning, got there late. I was well attended to and the breakfast was great even with the Covid care.

Dear Ana L. I'm Javier the hotel manager and I really appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. Be sure that I'll share your comments with our team Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Javier
Customer review rating 4.4/5

L. Solo - 07/08/2020 Confirmed reviews ALL

airport hotel is good place to relax. I will stay for more days for the next time.

Dear L., I very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Javier

Good stay

Customer review rating 4.4/5

Iria Families - 05/08/2020 Confirmed reviews ALL

Unfortunately the shuttle bus didn’t work. The room was nice only the shower was a little bit broken. They should check it before some else checking in

Buenos días Iria En primer lugar agradecerle que haya respondido a la encuesta, sus opiniones siempre nos ayudan a mejorar. Mis disculpas por el tema de la ducha , que es lo que estaba roto? Deberiamos haberlo detectado antes de poner la habitación a la venta. Tomo nota de su sugerencia del café , normalmente solemos ofrecer un segundo café a los clientes que estan desayunando , de nuevo disculpas. Espero que en su próxima visita lo hagamos mejor. Gracias Javier

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