ibis Madrid Aeropuerto Barajas Hotel 2 stars

Customer review rating 4.4/5 13,693 reviews

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ibis Madrid Aeropuerto Barajas
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+ 15 Services

Hotel extras

  • SGS-certified ALLSAFE hotel. Free medical teleassistance provided by AXA

  • Breakfast available from 4 a.m.. Remember to book it upon arrival.

  • Located just 0.6mi (1km) from airport terminals and the IFEMA Fairgrounds

  • Metro Barajas stop 0.5mi (800m) away

  • Snack and beverage service available in restaurant, in-room or as takeaway

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • EUR 15 per petPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Golf
Business services
  • Self service business centre
Information message

Hotel location

ibis Madrid Aeropuerto Barajas

49 Avenida general
28042 madrid
spain

Tel: +34913010999

Fax: (+34)91/3057350

Check-in from 12h00

Check out up to 12h00

  • BARAJAS :  Linea 8 Barajas

  • By plane

    MADRID BARAJAS At 1km / 0 miles

  • By train

    CHAMARTIN At 11km / 6.84 miles

GPS :40.470229, -3.580663

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room for one or two persons equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room

Room with 1 double bed + 1 extra bed equipped with the new bedding

Accessible room
  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Mediterranean

Contemporary wine bar for a dinner of discovery.

Dinner

19:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR-RENDEZ-VOUS

Non contractual photo

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Madrid Aeropuerto Barajas

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

13,693 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,345 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020
Customer review rating 5.0/5

Anonymous Business - 12/02/2021 Confirmed reviews ALL

Friendly personell

Dear YISROEL I'm Javier the hotel manager . I will share your comments with Alvaro , the man at reception. I'm sure that it will be really happy and I'm very glad to read your words. Have a nice week end Javier

Convenient location

Customer review rating 3.5/5

Alex Business - 31/01/2021 Confirmed reviews ALL

It was better than expected due to the pandemic, staff is very friendly. Rooms are very tidy and clean.

Dear Alex I'm Javier , the hotel manager . I really appreciate your comments regarding your stay with us. Thank's for giving us the opportunity to improve our services. Some of your suggestions will help . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Javier de Lucas

Very friendly and effective staff.

Customer review rating 4.0/5

Ana R. Solo - 23/01/2021 Confirmed reviews ALL

Very good. The staff was very hepful, the room was clean, very functional, quite, etc. The airport is very close and the taxis are at the hotel's door 24/7. The breakfast is also very good.

Buenos días Ana Isabel : Es un placer reincorporarse al trabajo tras una leve baja y leer comentarios como el tuyo . Energia total. Mil gracias Javier de Lucas Director

Layover

Customer review rating 3.5/5

Aindrias Solo - 14/01/2021 Confirmed reviews ALL

I had a ten hour layover in Madrid airport and decided to stay here and rest for a few hours. Very accommodating staff who allowed me to check in early and who were extremely helpful

Dear Aindrias I very much appreciate your comments regarding your stay with us . I hope you reached your destination. Thanks for your comments Javier de Lucas

Everything fine

Customer review rating 5.0/5

Alfonso G. Solo - 12/01/2021 Confirmed reviews ALL

Personal of the hotel friendly and overall status of the room was nice.

Buenos días Alfonso : Te doy la gracias por contestar nuestra encuesta y por las palabras que nos dedicas. Me alegra mucho saber que descansaste bien . Espero que sigas eligiendonos cuando necesites alojarte en Barajas. Hasta pronto Javier de Lucas

Very nice staff

Customer review rating 5.0/5

Josep Couples - 09/01/2021 Confirmed reviews ALL

We were one a 1 night stay. The reception lady was very helpful.

Hola Josep Gracias por darnos tu opinión . Trasladaré tu comentario a la compañera que te atendión durante tu llegada. Ten un buen día Javier

Noisy

Customer review rating 2.0/5

Sandra Couples - 19/12/2020 Confirmed reviews ALL

Despite it being very quiet we were allocated a room at the front of the hotel on a very busy road. We could not keep the window open due to the noise and the aircon didn’t work

Dear Sandra First of all , thanks for giving us your opinion. I'm sad to read that one member of our team was rude , this is not our normal behavior. We like customer and our challenge is offer them a good experience. Regarding AC it works properly but during winter only the heating is available . Merry Christmas Javier de Lucas Manager

My review

Customer review rating 3.0/5

S R. Business - 26/11/2020 Confirmed reviews ALL

I found it hard to find the hotel having arrived at the metro station. Signage was poor. I booked breakfast at 0400hrs, but nothing was ready, so paid for a breakfast that I didn't have. Having to leave the hotel at 0430hrs. Otherwise the room was clean and adequate. The TV channels were minimal, and no foreign language options. Reception were welcoming and did their job quickly and well.

All you need

Customer review rating 5.0/5

Hugh T. Business - 20/11/2020 Confirmed reviews ALL

Good location close to metro, bars and shops. Hotel staff are very friendly and helpful. Rooms are basic but good for a short stop over.

Dear Hugh, Lovely to hear that you had such a pleasant stay! We are happy to see that the hotel fulfill your needs and that you also liked the area where is located. Thanks for sharing! Looking forward to welcome you back again. Best regards, Verónica González Adjunta de Dirección Ibis Madrid Aeropuerto Barajas H3…

Good Stay

TripAdvisor rating 4.0/5

jeanettej491 Business - 29/10/2020 TripAdvisor review

Location was ideal from the airport and nice to have a few shops around, especially the supermarket. Great stopover. Hotel was clean and comfortable and staff very helpful and friendly. Parking underground and easy to locate

Dear Jeanettej491 I'm Javier , the hotel manager . I want to say thanks for sharing your experience. I'm glad that you enjoyed your stay at Ibis Barajas See you soon .

Nice stay

Customer review rating 4.5/5

Jeanette Business - 24/10/2020 Confirmed reviews ALL

Great location for the airport and nice size rooms

Dear JEANETTE I'm Javier, the hotel manager and I really appreciate your kind words after your stay with us. We hope to see you back very soon. Take care Javier

Clean, Friendly Staff, Good Breakfast but no shuttle as advertised

Customer review rating 3.0/5

Chris T. Families - 18/10/2020 Confirmed reviews ALL

Good, clean, friendly suitable and fair price. However website indicated there was a shuttle service, but when we called for the shuttle we were told it wasn’t available due to COVID. With transport added we could have stayed at other hotels close by for quite a bit less.

Dear Christopher I hope you are doing fine . I'm Javier the hotel manager and I would like to say thanks for your comments. When the hotel was reopened , we decided that the shuttle service must be postponed till the COVID situation was more controlled. We can't guarantee social distance in such a sort space , different luggage is sharing the same space in the bus etc. This information was published in our site on June 23rd. I know that shuttle is a great service for our guess and I hope that the service will be available asap. Kind regards. Javier

Good Stay

Customer review rating 5.0/5

El C. Business - 17/10/2020 Confirmed reviews ALL

No complaints.

Dear JEFFREY I'm Javier , the hotel manager and I really appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback Thank you again for sharing your experience.I hope to host you back soon Sincerely, Javier

Good stay

Customer review rating 3.5/5

Kf Families - 16/10/2020 Confirmed reviews ALL

Hotel as usual was simple but nice and comfortable. Good to have the food and drink options on-premises especially in the current setup. I was disappointed that the airport shuttle has been discontinued though. Very helpful staff as usual.

Dear Karl Many thanks for answering our survey and for your nice words. Unfortunately the shuttle service will be unavailable for a long time I guess . Once the situation will be safer , we will activate the service again. Have a nice week end Javier de Lucas General Manager

Clean and comfortable.

Customer review rating 4.0/5

Gustavo M. Solo - 22/09/2020 Confirmed reviews ALL

This was a one night stay. Everything was well organized and I generally felt safe. However, there was a minor incident: I was given the keys to a room that was already occupied. Fortunately, I didn't come in contact with the guest.

Estimado Gustavo: Le agradezco su tiempo . Gracias por contestar a la encuesta , sus opiniones son siempre de gran ayuda. Mis disculpas por el incidente con la llave. No se que pudo ocurrir . Voy a investigar con el equipo de turno para ponerle remedio y evitar que se pueda volver a repetir. Muchas gracias y cuídese. Javier de Lucas

Good option, convenient location

Customer review rating 4.5/5

J.r. Families - 21/09/2020 Confirmed reviews ALL

The staff was friendly and supporting, the room and bathroom clean and functional. Breakfast quality was a nice surprise in these difficult times.

Dear JR Many thanks for your kind words. We have made several changes in our breakfast adapting the offer to the guest wishes. Today , eggs and cheese are back on the lists. Best regards Javier

Good service

Customer review rating 4.5/5

Markus Business - 18/09/2020 Confirmed reviews ALL

Due to some trouble with my flights, I needed accomodation for me and my dog. All hotels do not accept pets during Covid, but this does. The privat parking was also nice.

Dear Markus I really appreciate your comments regarding your stay with us . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of them. Pets are welcome at all Accor hotels ; Ibis , Novotel , Mercure, Pullman. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Javier de Lucas

great

Customer review rating 4.5/5

Gina Couples - 06/09/2020 Confirmed reviews ALL

nice, clean, good location, breakfast kind of fine but could have been more options

Dear GINA I appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback.Along this week , we are working to improve our breakfast deploying new products. Thanks for your suggestion Have a nice day Javier

well located, just to sleep

Customer review rating 3.0/5

Hayato Solo - 02/09/2020 Confirmed reviews ALL

It would be much better if there's a fridge.

Dear Mr. HAYATO Thank you for taking the time to tell us about your experience with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, There is not a fridge in each room because we have our bar open 24/7 where you can find a larger and cheaper choice than in a little fridge. Our hotels , Novotel and Pullman are equipped with minibar and Coffee&Tea facilities in each room. They are located at 5 minutes from us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Javier de Lucas Director

Well located

Customer review rating 2.5/5

Jordi Couples - 01/09/2020 Confirmed reviews ALL

For a night it was ok. Cleans and bed comfortable. Reception was great (very helpful people) Great location to go to the airport.

Buenos Dias Jordi Soy Javier , el director del hotel y te doy las gracias por compartir tu experiencia con nosotros. Te ruego que en tu próxima estancia si tienes cualquier incidencia nos lo digas en el transcurso de la misma. En lo tocante a las TV estamos buscando una solución. Ibamos a reformar todas las habitaciones en octubre , incluido TV. Ahora estoy buscando como mejorar la recepción de estos televisores analógicos. El resto de cosas podiamos haberlas solucionado al momento. Disculpa las molestias y de nuevo gracias Javier de Lucas

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