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ibis Madrid Aeropuerto Barajas Hotel 2 stars

Customer review rating 4.4/5 13,789 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age
ibis Madrid Aeropuerto Barajas
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+ 8 Services

Hotel extras

  • SGS-certified ALLSAFE hotel. Free medical teleassistance provided by AXA

  • Breakfast available from 4 a.m.. Remember to book it upon arrival.

  • Located just 0.6mi (1km) from airport terminals and the IFEMA Fairgrounds

  • Metro Barajas stop 0.5mi (800m) away

  • Snack and beverage service available in restaurant, in-room or as takeaway

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • EUR 15 per pet Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Golf
Business services
  • Self service business centre

Hotel location

ibis Madrid Aeropuerto Barajas

49 Avenida general
28042 madrid
spain

Tel: +34913010999

Fax: (+34)91/3057350

Check-in from 12h00

Check out up to 12h00

  • BARAJAS :  Linea 8 Barajas

  • By plane

    MADRID BARAJAS At 1km / 0 miles

  • By train

    CHAMARTIN At 11km / 6.84 miles

GPS :40.470229, -3.580663

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room for one or two persons equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room

Room with 1 double bed + 1 extra bed equipped with the new bedding

Accessible room
  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Mediterranean

BAR-RENDEZ-VOUS

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Madrid Aeropuerto Barajas

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

13,789 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,346 reviews

Nice, comfortable and convenient

Customer review rating 4.5/5

Jose A. M. Solo - 17/06/2021 Confirmed reviews ALL

Had to stay the night in Madrid due to a cancelled flight. I chose Ibis because I am a regular user of Accor Hotels, and it was the right decision. The hotel gave what I expected. The only problem is that is not in the airport, but in the nearest town, and transportation is only with taxi

Buenos dias Jose Antonio Gracias por dedicarnos unos minutos contestando la encuesta. En el aeropuerto de Madrid no hay hoteles , como si ocurre en otras ciudades europeas. Hay varios hoteles pero estamos próximos, no en el mismo aeropuerto. Hasta pronto Javier

Comfortable Stay

Customer review rating 4.0/5

Nick B. Business - 15/06/2021 Confirmed reviews ALL

Excellent staff, very helpful for all aspects of my trip.

Dear Nick Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Javier de Lucas

Estancia estable

Customer review rating 4.5/5

Encarnacion M. V. Couples - 05/06/2021 Confirmed reviews ALL

Muy satisfactoria

Hola Encarnación Qué tal estas? Te queremos dar las gracias por haber contestado la encuesta y hacernos participes de tu opinión. Esperamos que decidas volver a nuestro hotel cuando tengas necesidad de alojamiento en esta zona. Ten un buen día Javier

Friendly staff, clean and very comfy beds

Customer review rating 5.0/5

Eric J. Solo - 19/05/2021 Confirmed reviews ALL

Needed overnight stay close to airport. Ibis can’t be beat in price, comfort and health measures and cleanliness

Dear Eric I very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. That's an incredible source of energy for all the team. Hope to see you soon Javier de Lucas Director

Well located", "Good stay

Customer review rating 4.0/5

Me Business - 16/05/2021 Confirmed reviews ALL

Was in transits via Madrid airport. Early flight do very short stay. Excellent reception by friendly staff

Dear Johan We very much appreciate your comments regarding your stay with us. We also miss our Shuttle Bus , So helpful for our guest. We hope that we could restore the service very soon. Thank's for your comments , have a nice day. Javier de Lucas

Good location

Customer review rating 4.5/5

Maria L. Families - 14/05/2021 Confirmed reviews ALL

Friendly employees, lobby smelled great. Only wished I have had a coffee maker and or water kettle in my room.

Estimada Maria Luisa Soy Javier el director del hotel. Te agradezco mucho tus comentarios tras tu estancia en el hotel. Los compartire con todo el equipo y especialmente con Victoria , que es quien hizo la reserva como con Raluca y Cristina, el equipo de tarde que te atendió. Cuidaté y mucha fueza en estos momentos tan dificiles. Un saludo Javier

Convenient for a layover.

Customer review rating 4.0/5

Luis Business - 05/03/2021 Confirmed reviews ALL

The more I visit it, the more I discover around it. The area provides you with some services and a bit of neighborhood feeling, making the hotel something else than just a place to stay while waiting for your next flight.

Customer review rating 5.0/5

Anonymous Business - 12/02/2021 Confirmed reviews ALL

Friendly personell

Dear YISROEL I'm Javier the hotel manager . I will share your comments with Alvaro , the man at reception. I'm sure that it will be really happy and I'm very glad to read your words. Have a nice week end Javier

Convenient location

Customer review rating 3.5/5

Alex Business - 31/01/2021 Confirmed reviews ALL

It was better than expected due to the pandemic, staff is very friendly. Rooms are very tidy and clean.

Dear Alex I'm Javier , the hotel manager . I really appreciate your comments regarding your stay with us. Thank's for giving us the opportunity to improve our services. Some of your suggestions will help . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Javier de Lucas

Very friendly and effective staff.

Customer review rating 4.0/5

Ana R. Solo - 23/01/2021 Confirmed reviews ALL

Very good. The staff was very hepful, the room was clean, very functional, quite, etc. The airport is very close and the taxis are at the hotel's door 24/7. The breakfast is also very good.

Buenos días Ana Isabel : Es un placer reincorporarse al trabajo tras una leve baja y leer comentarios como el tuyo . Energia total. Mil gracias Javier de Lucas Director

Layover

Customer review rating 3.5/5

Aindrias Solo - 14/01/2021 Confirmed reviews ALL

I had a ten hour layover in Madrid airport and decided to stay here and rest for a few hours. Very accommodating staff who allowed me to check in early and who were extremely helpful

Dear Aindrias I very much appreciate your comments regarding your stay with us . I hope you reached your destination. Thanks for your comments Javier de Lucas

Good Stay

TripAdvisor rating 4.0/5

jeanettej491 Business - 29/10/2020 TripAdvisor review

Location was ideal from the airport and nice to have a few shops around, especially the supermarket. Great stopover. Hotel was clean and comfortable and staff very helpful and friendly. Parking underground and easy to locate

Dear Jeanettej491 I'm Javier , the hotel manager . I want to say thanks for sharing your experience. I'm glad that you enjoyed your stay at Ibis Barajas See you soon .

Overnight stay

TripAdvisor rating 4.0/5

RBGHK 13/08/2020 TripAdvisor review

The hotel was as I expected from the Ibis group. The positives: - What I like best in Ibis hotels is the bed. Beds are really comfortable and so are the pillows. The bedroom was spacious enough for an overnight stay and it had basic facilities. - Another thing I always like about Ibis hotels is the breakfast buffet but, unfortunately, this was not available due to COVID-19. We were offered a decent selection of breakfast items which we could take to our room or eat in the dining room. - Hotel staff were efficient and courteous and went our of their way to help guests. The negatives: - I was disappointed with the TV both in size and channel options. I would have expected more choice from an airport hotel and the TV looked like it could do with an upgrade. - The biggest negative aspect I would like to mention was the fact that one of the reasons I chose this hotel was because of the shuttle bus to the airport service. I messaged the hotel regarding the service and I only got a reply on the morning of the actual day I was going to arrive to inform me that the shuttle bus was not running due to COVID-19. If I had known this beforehand I may have chosen another hotel to stay in so I think they need to make this information very clear on their website.

Dear RBGHK I'm Javier , the hotel manager. I really appreciate your comments regarding your last stay with us. Thank's for the recognition to our efforts. You are right , we have to improve our TV . We have planned to refurbish all our rooms in October , I guess that we have to wait a little more due to the COVID crisis but I'm going to work hard to improve the reception of the TV channels. Regarding the shuttle service , it has been suspended due to the COVID and the information was updated in our web site last June 23rd before the hotel opening. Thanks for let us know your opinion.

Dirty and dissorganized

TripAdvisor rating 2.0/5

886pablo Solo travel - 19/07/2020 TripAdvisor review

Overall cleanliness is terrible. Also, even if the restaurant is not operational, no reason to be totally messy. Shower pressure is bad and mixer not working well. Cold / Hot... horrible experience. Parking Garage is poorly lit. Very unsafe.

Dear Pablo, I am very sorry to hear that your stay wasn't at all satisfactory. We give good attention to cleaning not only in the rooms but also in the comun areas. That is why we are surprise to read that you found the restaurant messy, we are really sorry about that. Regarding what you mention about the shower, it will be useful to know the room number you stay in in order to verify the shower and make it work properly if needed. Once again, our sincere apologies for the difficulties found while your stay. Hopping that you will give us another chance, best regards, Verónica Duty Manager

Lay-Over in Madrid

TripAdvisor rating 4.0/5

TheAustrianTraveller 23/02/2020 TripAdvisor review

Perfect place for a one night lay-over in Madrid. Close to the airport, but not too close. Functional room with a comfortable bed. Close to a number of restaurants. Free shuttle service to the airport.

Hi! Thank you so much for your fantastic review. I am happy to see you enjoyed your time with us. We'll be looking forward to welcoming you again soon! Luis Ortin Assistant Manager

Modern, clean, comfortable well-located airport hotel

TripAdvisor rating 4.0/5

Karl F 14/02/2020 TripAdvisor review

The Ibis is modern with a bar and restaurant, is next door to a supermarket and close to various restaurants and shops. It has a good shuttle service from and to the airport. The rooms are small enough but very functional, clean and comfortable. Its a nice place to stay before or after a long flight if you don't want the extra distance and time of staying in the centre of Madrid. My only complaint is that the online check-in (which is Accor so probably not their fault) never works for me and with a shuttle arriving it can take a good while to process all arriving guests. Otherwise great airport hotel.

Hi Karl, thank you for your comments. It is good to see you enjoyed your time here. Sorry about the online check-in not working properly, but at least we try to check our guests in as fast as possible, so I hope you did not have to wait too long. Have a great day Karl Luis Ortin Assistant Manager

Grear

TripAdvisor rating 5.0/5

Fahed B Couples - 15/01/2020 TripAdvisor review

I recommended to travellers who want to stay near the airport and have early flights. The shuttle. Us us efficient, the staff is friendly and the e experience in all is pleasant. I did the right choice.

Hi Fahed, it's Luis, the assistant manager. I would like to thank you for your lovely review. It is good to see you our guests are enjoying their stay with us, so come back soon ok? Have a great day

Madrid

TripAdvisor rating 3.0/5

Roger T Couples - 09/01/2020 TripAdvisor review

Disappointed with the hotel this visit. The air-con not working. Told it only heated in the winter. The room took almost 2 hours to cool from an uncomfortable 25.C The dining room also a disappointment. No specials, and and at least 3 meals unavailable from the menu

Dear Roger, thank you for your comments. I am sorry if your stay was not as expected, but due to the low temperatures in Madrid nowadays, we have only the heating system available. My apologies if this caused you any inconvenience. Kindest regards, Luis Ortin Assistant Manager

disappointment

TripAdvisor rating 2.0/5

gunden2019 Family - 16/12/2019 TripAdvisor review

We arrived at 10 pm after traveling all day. Had made reservations long in advance on recommendation that Ibis hotels are high quality and reasonable. Had reserved double bed with extra bed as our son was traveling with us. He was needing to leave for a flight at 3 am. The front desk check in was very unpleasant with check in person unfriendly and told us our son would not be allowed in the room as he is in his 20s.--though my reservation was printed for double and extra bed. We asked if he could go to the room with us to repack his bag and take a shower and were told no, that only two people could go to the room. Our son returned to the airport to spend the night. In the room in the morning were small bugs on the floor. Hoping this experience is not truly the usual experience with Ibis.

Good afternoon, Thank you in advance for your comments. We greatly appreciate your time to send us your opinion that always help us to continue improving. First of all, we want to apologize in advance since your stay did not reach all your expectations. Your reservation was done for a double room (equipped with a double bed) for 1 or 2 people. We also have triple rooms (equipped with one with a double bed and a single bed) so we could change the reservation for you. But unfortunately, due to the size of our rooms we are only allowed to accommodate a maximum of 2 adults and a child up to 12 years of age. Altering this composition commits to incur an illegality that entails harsh economic sanctions. We fully understand that maybe the treatment and response you got at the reception was not so complete, so we want to please apologize again for the inconvenience. We look forward to receive you in future occasion. Kindest regards Andrea

Clean and convenient

TripAdvisor rating 3.0/5

melissahA7818QI Solo travel - 04/12/2019 TripAdvisor review

This is a clean, efficient, no-frills hotel. If you are flying out of MAD and need a travel-friendly place with a free shuttle to the airport....this is the place for you. I recommend it and will be staying there again soon.

Hi Melissah, thank you so much for your nice words. It is great to read such a positive review, and even more important, your promise of coming back! We take your word for granted! See you soon Melissah, Luis Ortin Assistant Manager

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