Novotel Paris Rueil Malmaison Hotel 4 stars

Customer review rating 4.4/5 2,986 reviews
Novotel Paris Rueil Malmaison
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+ 21 Services
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Hotel extras

  • 14 rooms, an amphitheater for 200 people, 13,994 sq. ft. of ultra-connected, modular space

  • Enjoy simple, delicious dishes in the homely setting of the Gourmet Bar.

  • Fitness center, games area for children and board games for family fun

  • Comfortable, spacious, family-friendly rooms with fiber-optic WIFI and a modern design

  • Close to the banks of the Seine and 15 min from Paris, Porte Maillot and the Arc de Triomphe

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air Conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Other sports activities
Business services
  • 20 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Your hotel is temporarily closed. We look forward to welcome you back real soon. Meanwhile, do not hesitate to contact our customer services for any further information https://all.accor.com/gb/help/contact.shtml

Hotel location

Novotel Paris Rueil Malmaison

21 Avenue Edouard Belin
92500
rueil malmaison
france

Tel: +33147166060

Fax: (+33)1/47510929

Contact email

Check-in from 12h00

Check out up to 12h00

  • RATP :  158 RUEIL MALMAISON

  • RUEIL MALMAISON - RER A :  RER A RUEIL MALMAISON

  • By plane

    PARIS ORLY At 30km / 18.64 miles

  • By plane

    ROISSY CDG At 35km / 21.75 miles

  • By car

    AUTOROUTE A 14 At 0.5km / 0.31 miles

  • By car

    AUTOROUTE A 86 At 0.2km / 0.13 miles

  • By train

    LA DEFENSE At 8km / 5 miles

  • By train

    NANTERRE UNIVERSITE At 5km / 3.11 miles

  • By train

    RER A RUEIL MALMAISON At 0.3km / 0.19 miles

GPS :48.888335, 2.168289

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. All rooms at the Novotel Paris Rueil Malmaison have a surface area of 269 sq. ft. (25 m²). Choose an Executive Room and enjoy bathrobe, slippers, Nespresso machine and free minibar service.

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 23
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Family Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Family Executive Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Classic Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 23
Accessible room

Classic Room for people with reduced mobility - 1 double bed

  • Max. number of persons: 2
  • Area: From 23

Suite with 1 double bed and 1 single sofa bed

  • Max. number of persons: 4
  • Area: From 35
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the Gourmet Bar or in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'INSTANT NOMADE

Photo non contractuelle / Strictly non binding

L'Instant Nomade offers tasty and balanced food in a unique, friendly and cosmopolitan atmosphere 24 hours a day. For something sweet or savory, or a cold drink, it offers the convenience of self-service at any time of day or night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 20

  • Maximum size: 235

  • Maximum capacity: 210 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Paris Rueil Malmaison

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,986 reviews

tripadvisor

TripAdvisor Rating 4.0/5

503 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Disapointing

Customer review rating 4.4/5

Gerald G. Families - 08/03/2020 Confirmed reviews ALL

I am going regularly to this hotel and when I arrived late 23h30 my room was not set up like I asked for it : one double bed + a double sofa. Instead it was one double bed and one single bed sofa. I found it surprising as I came to this hotel numerous time with my two kids ... they should have known looking at my file. Also because of my gold status I should have been upgraded which was not the case.

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations. The booking was done for two adults and one child, so we set up the room for three person. We are sorry that you didn't get the upgrade. Please be sure that everything has been noticed in your file, to be sure that the next time everything will be perfect. You are free to send me directly a message for your next stay and I will take care of it. (h1…). Sincerely, Aline, Front Office Manager

Very comfortable

Customer review rating 4.4/5

Cella Business - 02/03/2020 Confirmed reviews ALL

I had a very comfortable couple of days. One observation I have is your lack of vegetarian options on the menu, especially the room services menu. A simple salad would be welcome but unfortunately even that was not available.

Dear Marcella H., We very much appreciate your comments regarding your stay at the Novotel Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Paris Rueil-Malmaison Love You! Anthony Guest Relation Manager Novotel Paris Rueil-Malmaison To keep the contact : FACEBOOK : https://fr-fr.facebook.com/NovotelParisRueilMalmaison/ INSTAGRAM : https://www.instagram.com/novotelparisrueilmalmaison/

Well located for my stay. Less than average stay.

Customer review rating 4.4/5

M C. Business - 17/02/2020 Confirmed reviews ALL

The rooms were uncomfortably hot and noisy. I was only able to sleep 3-4 hours a night.

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline, Front Office Manager

Good location, clean rooms

Customer review rating 4.4/5

Théodore Business - 15/02/2020 Confirmed reviews ALL

Hotel is in a good location, a few minutes walk to the RER and many restaurants. Breakfast spread has good varieties to choose from. I had a quick check in and out experience at the front desk. Wonderful experience.

Dear Teddy W., We very much appreciate your comments regarding your stay at the Novotel Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline, Front Office Manager

Comfortable

Customer review rating 4.4/5

Clon Business - 14/02/2020 Confirmed reviews ALL

Good location for business meeting at close-by office. Not a lot of food choices around the hotel on a Sunday night arrival. Hotel restaurant food choice is limted but reasonable prices. Checkin was easy, room comforable, but was given a room (530) with weird layout and not particularly warm - thermostat in room made no difference at all. cleaning staff started early in morning, difficult to have a late morning. checkout was fine, excpet that the restaurant staff double charged for my dinner, rectified after enquiry.

One night stop - business

Customer review rating 4.4/5

Allan Business - 11/02/2020 Confirmed reviews ALL

Apart from 5 or 6 power cuts when everything went black everything was Ok. I arrived just before the restaurant closed, but staff ensured I could get a hot meal cooked before chef went off shift.

idelly located for our purpose. visiting Vinci.

Customer review rating 4.4/5

Brian C. Business - 05/02/2020 Confirmed reviews ALL

room was fine and staff accommodated my request for a bath but more by having a suitable room on the day rather that as a result of my previous email request.

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline, Front Office Manager

Only ok - playing on location and too complacent

Customer review rating 4.4/5

Angela Business - 02/02/2020 Confirmed reviews ALL

Ok check-in - pretty robotic Bar service also ok - didn't feel welcomed Party going on in room next door (530) - rang reception but not much improvement Television did not work at all - no channels working

Dear Angela R., Thank you for taking the time to tell us about your experience at the Novotel Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline, Front Office Manager

Very great stay

Customer review rating 4.4/5

Nicolas M. Business - 30/01/2020 Confirmed reviews ALL

Thanks for the warm welcoming as always. The food has improved a lot and I am glad about that, keep doing better ! If one thing could make me better happy at every stay: it is an automatic upgrade to a real large suite. It used to be the case but unfortunately not anymore despite my Platinum card. Thx.

Dear Nicolas M., We very much appreciate your comments regarding your stay at the Novotel Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

great for business

Customer review rating 4.4/5

Carrie Business - 16/01/2020 Confirmed reviews ALL

It was nice to have food available and the breakfast was pretty good for a buffet. Staff was super nice and accommodating.

Dear Carrie F., We very much appreciate your comments regarding your stay at the Novotel Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurence

Good and feeling welcome

Customer review rating 4.4/5

Laurent P. Business - 16/01/2020 Confirmed reviews ALL

Reception team is really good and welcoming. Breakfast team is competent and welcoming too.

Room and location ok , but breakfast horrible

Customer review rating 4.4/5

Didier Business - 11/01/2020 Confirmed reviews ALL

I could not believe you dare propose such an horrible breakfast Especially "la partie salé"

Monsieur L. Nous vous remercions d'avoir pris le temps de partager votre avis suite à votre séjour au sein du Novotel Paris Rueil-Malmaison. Nous sommes sincèrement navrés que le petit déjeuner n'ai pas été à la hauteur de vos attentes. Croyez bien que nous mettons tout en oeuvre pour rendre celui-ci des plus qualitatifs. N'hésitez pas lors de votre prochain séjour parmi nous de faire part de cette mésaventure afin que nous fassions le maximum pour vous satisfaire. Très cordialement, Frédéric.

Very nice and large rooms, perfect location for RER station

Customer review rating 4.4/5

Vt Families - 11/01/2020 Confirmed reviews ALL

Under the expectations. Large and comfortable rooms. Only complain was noise in the morning from cleaning staff

Mister T., Thank you for taking the time to share your feelings following your stay at the Novotel Paris Rueil-Malmaison and thank you for your compliments. We are nevertheless sorry for the noise that annoyed you and hope to see you again very soon to prove to you that we are not customary in the fact. Sincerely, Frederic.
Customer review rating 4.4/5

Martin L. Business - 09/01/2020 Confirmed reviews ALL

It was fine except the duration at the restaurant. I've been waiting for more than one hour.

Monsieur L., Nous vous remercions pour vos commentaires suite à votre séjour au Novotel Paris Rueil-Malmaison. Nous sommes sincèrement navrés pour l'attente que vous avez subi lors de votre dîner au sein de notre Gourmet-Bar. Croyez bien que nous ne sommes pas coutumier du fait et n'hésitez pas à faire part de cette malheureuse expérience lors de votre prochain séjour parmi nous afin que nous mettions tout en oeuvre pour vous satisfaire. Très cordialement, Frédéric.

very good exprience also due to the free upgrade we got

Customer review rating 4.4/5

Eric Families - 04/01/2020 Confirmed reviews ALL

We stayed for 6 nights and we got a free upgrade. This was really convenient with 2 teenagers with me. Service at the desk was fine and efficient as expected.

Dear Eric H., We very much appreciate your comments regarding your stay at the Novotel Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric.

Not satisfactory

Customer review rating 4.4/5

A. A. Couples - 30/12/2019 Confirmed reviews ALL

The rooms are okay but your billing spoilt the fun.

Dear Sir, Thank you for taking your time to give us your feedback. We are a bit surprised about the comment concerning the billing because you chose a rate with a full prepayment. Indeed in your booking no breakfast was included, but you paid on check-out only breakfast you took. If you have any further questions, do not hesitate to contact me directly at h1… Best regards, Aline Front Office Manager
Customer review rating 4.4/5

Anonymous Business - 18/12/2019 Confirmed reviews ALL

Hôtel convenable

Bonjour Monsieur F., Nous vous remercions d'avoir pris le temps de nous laisser vos commentaires & remarques. Soyez assuré que celles-ci nous aident à nous améliorer chaque jour, et que nous ferons le nécessaire pour que votre prochain séjour soit exceptionnel. Je vous souhaite une belle journée, et d'avance, d'excellentes fêtes de fin d'année. Au plaisir de vous revoir, Anthony Guest Relation Manager Novotel Paris Rueil-Malmaison To keep the contact : FACEBOOK : https://fr-fr.facebook.com/NovotelParisRueilMalmaison/ INSTAGRAM : https://www.instagram.com/novotelparisrueilmalmaison/

Reliable service, a bit of a noisy room

Customer review rating 4.4/5

Anonymous Business - 06/12/2019 Confirmed reviews ALL

I am a very regular customer at your hotel, and I appreciate its position, personnel, facilities. It was the first time I was on the 7th floor and 709 has got an low level humming that at night is a bit annoying, I think it comes from some pump or motor on the roof.

Dear Monsieur M., Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Don't hesitate to let us a comment into your next booking to get another floor. We would be glad to make you happy :) Sincerely, Anthony Guest Relation Manager Novotel Paris Rueil-Malmaison To keep the contact : FACEBOOK : https://fr-fr.facebook.com/NovotelParisRueilMalmaison/ INSTAGRAM : https://www.instagram.com/novotelparisrueilmalmaison/

Professionnel

Customer review rating 4.4/5

Anonymous Business - 06/12/2019 Confirmed reviews ALL

Riche...

Bonjour Monsieur B., A BIG THANK YOU ! Merci pour l'avis formidable que vous avez laissé sur notre hôtel ! Nous sommes ravis que vous ayez tellement apprécié votre séjour et nous espérons vous revoir très bientôt. Nous espérons vivement vous revoir bientôt parmi nous. A très bientot ! Novotel Paris Rueil-Malmaison Love You ! Anthony Guest Relation Manager Novotel Paris Rueil-Malmaison To keep the contact : FACEBOOK : https://fr-fr.facebook.com/NovotelParisRueilMalmaison/ INSTAGRAM : https://www.instagram.com/novotelparisrueilmalmaison/

Rooms tired, dirty and bed uncomfortable

Customer review rating 4.4/5

Libby M. Business - 06/12/2019 Confirmed reviews ALL

The reception services was excellent, very efficient, engaging, polite etc. However the rooms are shocking, bed very uncomfortable, they felt direct. Definable in need of a refurb.

Dear Elizabeth M., Thank you for taking the time to tell us about your experience at the Novotel Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anthony Guest Relation Manager Novotel Paris Rueil-Malmaison To keep the contact : FACEBOOK : https://fr-fr.facebook.com/NovotelParisRueilMalmaison/ INSTAGRAM : https://www.instagram.com/novotelparisrueilmalmaison/
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