Novotel Paris Rueil Malmaison Hotel 4 stars

safe and confortable

Good stay and very friendly staff I am driving an electric car therefore charging possibilities in the car park of hotel would be much appreciated

Everything was fine except for 1) I wasn't told about the revised Covid-19 cleaning procedures for my room when I checked in, so I ran out of toilet paper and towels.. 2) I had expected the restaurant to be open in the evenings and it wasn't until after I left.

Great service and all is well adapted to the covid regulations

No air conditioned in the room in two stays in a row I was told at reception that there was only cold forced air This is not normal in such a hotel

Excellent staff, well located, COVID sanitary measures well applied

Conditions are complicated but Novotel worked to propose a good experience for every of its customers

I am going regularly to this hotel and when I arrived late 23h30 my room was not set up like I asked for it : one double bed + a double sofa. Instead it was one double bed and one single bed sofa. I found it surprising as I came to this hotel numerous time with my two kids ... they should have known looking at my file. Also because of my gold status I should have been upgraded which was not the case.

I had a very comfortable couple of days. One observation I have is your lack of vegetarian options on the menu, especially the room services menu. A simple salad would be welcome but unfortunately even that was not available.

The rooms were uncomfortably hot and noisy. I was only able to sleep 3-4 hours a night.

Hotel is in a good location, a few minutes walk to the RER and many restaurants. Breakfast spread has good varieties to choose from. I had a quick check in and out experience at the front desk. Wonderful experience.

Good location for business meeting at close-by office. Not a lot of food choices around the hotel on a Sunday night arrival. Hotel restaurant food choice is limted but reasonable prices. Checkin was easy, room comforable, but was given a room (530) with weird layout and not particularly warm - thermostat in room made no difference at all. cleaning staff started early in morning, difficult to have a late morning. checkout was fine, excpet that the restaurant staff double charged for my dinner, rectified after enquiry.

Apart from 5 or 6 power cuts when everything went black everything was Ok. I arrived just before the restaurant closed, but staff ensured I could get a hot meal cooked before chef went off shift.

room was fine and staff accommodated my request for a bath but more by having a suitable room on the day rather that as a result of my previous email request.

Ok check-in - pretty robotic Bar service also ok - didn't feel welcomed Party going on in room next door (530) - rang reception but not much improvement Television did not work at all - no channels working