Novotel Paris Rueil Malmaison 4 stars

Customer review rating (ALL Rating) 4.3/5 878 reviews

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21 Avenue Edouard Belin, 92500 RUEIL MALMAISON, France

Description

Hotel extras

  • Paid parking available

  • The Gourmet Bar offers simple and delicious dishes!

  • 14 rooms and 14,000 sq.ft. of modular spaces

  • We welcome cyclists

Our accommodation(s)

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Hotel location

Novotel Paris Rueil Malmaison

21 Avenue Edouard Belin
92500 RUEIL MALMAISON
France

GPS:48.888335, 2.168289

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Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GourmetBar Restaurant

The freedom to rest as you like. Simple and tasty cuisine, healthy and balanced. Come spend a moment of escape in a place totally designed for the times at the Gourmet Bar. Check out our offers!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  878 reviews

TripAdvisor Rating  4.0/5  573 reviews

Customer review rating 4.5/5

Till R. Families - Confirmed reviews ALL

Spacious room, pleasant service at check in and out. Mattress very soft. Large selection of items at breakfast buffet. Short walk to the local RER station. Signposting of actual hotel entrance could be improved.

Dear Mister R., Thank you for your positive feedback regarding your stay. We are pleased to hear that you enjoyed your spacious room and the breakfast selection. We appreciate your suggestion about improving the signposting of our hotel entrance and will consider it for future enhancements. Best regards, Novotel Paris Rueil Malmaison

Customer review rating 3.5/5

Amine B. Families - Confirmed reviews ALL

Our preferred hotel due to location and easy access to rer A. Family and Paris are super close… You have everything you need in Rueil and there is a beautiful outdoor basketball court very close…within a lovely park by the river.

Dear Amine B., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciate our location and nearby amenities. However, we regret any aspects that did not meet your expectations. Your insights are valuable to us as we strive to enhance our guests' experiences. Best regards, Novotel Paris Rueil Malmaison

Customer review rating 0.5/5

Alinamiss M. Business - Confirmed reviews ALL

Tiles in the bathroom were mouldy and the carpets were dusty and overall the room was at best a 3* standard.

Dear guest, Thank you for sharing your feedback. We are truly sorry to hear that your room did not meet your expectations regarding cleanliness and overall comfort. We take your comments very seriously and have shared them with our housekeeping team to ensure improvements are made. Guest satisfaction and hygiene are our top priorities. We hope to have the opportunity to welcome you again and provide a stay that reflects our usual standards. Best regards, Melody

Customer review rating 2.0/5

Joaquim S. Business - Confirmed reviews ALL

With so many rooms available put me on room just in front of the lift (noisy and for disable folks)

Dear Joaquim S., Thank you for sharing your comments regarding your recent stay. We regret that the room allocation did not meet your expectations, and we understand that noise can be a drawback. Your remarks will be taken into account as we strive to improve our guests' experience. Goodbye, and best wishes, Novotel Paris Rueil-Malmaison

Customer review rating 1.5/5

Katarzyna G. Business - Confirmed reviews ALL

My room key/card didn’t work. It was late at night when I arrived and it was quite annoying that I had to go all the way downstairs to the reception to fix the key. The person at the reception saw I was tired (my plane was late) and when I came over the second time to fix the key, he said laughing ‚it’s Not your lucky day’… At checkout it took the reception crew 20 min to print the invoice. Despite having been given a printout of the name to be put on the invoice, they managed to get it wrong. After all that waiting they told me they can’t fix and will send it over email later. It’s been 3 days now and I have still not received the correct invoice. Overall, the stay was a terrible experience.

Dear Guest, Thank you for taking the time to write to us about your stay. We are sincerely sorry for the inconviniences you encountered. Your feedback is important to us, we will adress the issues with the reception team in order to prevent those mistakes from happening again. We hope to have the chance to offer a better quality service during a future stay. Kind regards, Melody

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Other web-users rate our hotel

  • 188 reviews 9/10 Location
  • 334 reviews 6.1/10 Room
  • 419 reviews 9.1/10 Service
  • 130 reviews 7.7/10 Breakfast
  • 110 reviews 8.5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.