Novotel Paris Rueil Malmaison Hotel 4 stars

No issue, smooth and fast service.

Covid makes everything complicated, Novotel helps a lot to make it acceptable

As a frequent host to this Novotel, I am very satisfied of the services and comfort offered. The restaurant menu is original and the plate delicious Good atmosphere at the bar as well

Reception good , all safety measures good everything good except the smelling in the room and corridors. They is always a parfume deodorant used in the room that I need to open the window. Perhaps this is to hide the smoking odor but It is not and even worst.

safe and confortable

Good stay and very friendly staff I am driving an electric car therefore charging possibilities in the car park of hotel would be much appreciated

Everything was fine except for 1) I wasn't told about the revised Covid-19 cleaning procedures for my room when I checked in, so I ran out of toilet paper and towels.. 2) I had expected the restaurant to be open in the evenings and it wasn't until after I left.

The staff is very friendly and helpful. You feel welcome and the facilities are all very good. The breakfast buffet is delicious and very well balanced. All in all an experience, that I would be happy to y share with friends and colleges.

Public spaces (reception, lifts, hall ways) are not very clean....rooms is spacious and modern. View on the motorway but building is well isolated so quiet inside. Service is friendly but average Overall, won't go back here...

Generally decent hotel. The welcome was customarily warm and the overall quality was good. There were a couple of areas for improvement: 1) the room wasn't as clean as it should be and clearly hadn't been dusted for a while. 2) we paid for the 'executive' upgrade, but two of the nespresso capsules had already been used and there were no cups. 3) One small bottle of water between four was also disappointing. 4) There were no shower capsules provided. Having paid extra, this all left me slightly disappointed, but the hotel is still a good one and the overall service was decent. I'm not sure I'd bother upgrading again though.

good hotel for business stay, direct link (RER/ bus) to city center nice amenities, small gym but empty anyhow, so why make it bigger? Room of a very decent size, certainly for Paris! truly recommend this hotel for business stay (it's not glamorous paris, but very good for business!)

I was in Paris for business and I choose this hotel because it is in a walking distance from my office. I'm always very happy to stay at Novotel because the rooms are extremely clean, perfectly equipped and very quiet. The wireless connection is exceeding expectations and this can really make the difference when you travel for business. I also want to remark that staff is very firendly and helping.

If you need to be in the "suburbs" of Paris - this is a great choice for a hotel. The lobby/bar/restaurant are open and easy to work in. The "gym" is small but has nice equipment. The rooms are a nice size and well appointed. The staff is accommodating. I arrived at 11:00 a.m. from the US and needed to shower before a meeting and they were very accommodating - found me a room right away!

Positive: Very comfortable beds. Clean, comfortable rooms. Excellent restaurant. Good location. Negative: Staff unfriendly and not helpful. We reserved three rooms for visiting family. Arriving tired from an overseas flight, we took our guests to the hotel at 11:15, taking a chance the rooms would be available. They weren't. (Rooms are scheduled for 12:00.) We went back at 2:30, the rooms still weren't available. Then followed a screaming match between my husband and the person at the desk. Our guests were shocked, we were embarrassed. My husband speaks French and spoke to a manager who miraculously found the three rooms available. Later my brother asked for extra hangers. The man at the desk scribbled a note on a loose piece of paper and my brother knew right then that he wouldn't get the hangers. He was right. When he went back down to the desk there was noone there. He found three staff girls giggling in a room behind the desk. Maybe this was replacement holiday staff? Very disappointing overall. We live nearby and go often to the restaurant. I would have liked to give this hotel five stars.

Clean, neat, tidy and convenient although rather expensive for an out-of-city-center hotel. The bar staff have been employed a long time and remember guests which always makes the visit welcoming and encourage another visit.