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Novotel Toulouse Centre Compans Caffarelli Hotel 4 stars

Customer review rating 4.6/5 256 reviews

ALLSAFE approved hotel

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Novotel Toulouse Centre Compans Caffarelli
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+ 16 Services

Hotel extras

  • Terrace catering available from May 19

  • 15 min walk to Capitole Square

  • Catering on the terrace from May 19. Breakfast in your bedroom.

  • Private indoor tool parking with direct accessto the hotel

  • Pierre Baudis congress center nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • TOULOUSE BLAGNAC Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Dry cleaning / Ironing Paying
  • Gift shop/newspaper shop Paying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre (nearby)
  • Babysitting on request Paying
  • Clay tennis court (nearby) Paying
  • Bicycles rental
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Toulouse Centre Compans Caffarelli

5 place Alfonse Jourdain
31000 toulouse
france

Tel: +33561217474

Fax: (+33)5/61228122

Check-in from 15h00

Check out up to 12h00

  • BUS :  1-16-63 Compans Caffarelli

  • CIRCLE LINE :  1 ECOLE DE COMMERC

  • NAVETTE AEROPORT :  AEROCAR COMPANS CAFARELI

  • Métro :  B Compans Caffarelli

  • By plane

    TOULOUSE BLAGNAC At 6km / 3.73 miles - Shuttle paying

  • By car

    LES AMIDONIERS TOULOUSE CENTRE At 1km / 0.63 miles

  • By train

    TOULOUSE MATABIAU At 1.8km / 1.12 miles

GPS :43.611186, 1.431439

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. The rooms at the Novotel Toulouse Centre Compans Caffarelli measure 258 sq. ft. (24 m²) and feature individual air conditioning. Choose the Executive Room and enjoy bathrobes and slippers, Nespresso coffee machine and a free minibar

Our restaurants and bars

Gourmet Bar Toulouse Centre

Eat what you want, when you want. Simple and tasty, healthy and balanced, our food allows you to satisfy any craving at any hour. Go on a culinary adventure with a selection of tapas from the GourmetBar. Enjoy your meal on the terrace or in your room.

Non contractual photo

GOURMET BAR

A spacious bar with a cozy and inviting atmosphere, just perfect for relaxing. Whether you are meeting a business contact or having drinks with friends, we have thought of everything to make your experience an enjoyable one. Take a moment for yourself...

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 150

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Toulouse Centre Compans Caffarelli

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

256 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,097 reviews

Ticks all the boxes

Customer review rating 5.0/5

Mcc Families - 23/07/2021 Confirmed reviews ALL

Pool, park, good rooms, nice common areas, friendly staff

Good stay

Customer review rating 3.5/5

Marc S. Business - 19/07/2021 Confirmed reviews ALL

Nice place, good location, terrace outside is great. Staff is adorable. But everywhere carpet, that is not what I want. And it was impossible to switch off the airconditioning

Wonderful stay

Customer review rating 5.0/5

Laura Couples - 17/07/2021 Confirmed reviews ALL

Loved the contact with the personal, very friendly and with , this just said is worth thousands words

Service great, room ok

Customer review rating 4.0/5

Brian Business - 18/06/2021 Confirmed reviews ALL

The staff was excellent, but when i got to my room, the air conditioning wasn't working (it's about 35C in Toulouse this week). The staff changed my room no problem to one with a "working" a/c, however i had it set at maximum through the whole week and the room was mildly refreshing, probably still 25C or greater and i found it difficult to sleep

Dear BRIAN B., Thank you for taking the time to tell us about your experience at the Novotel Toulouse Centre Compans Caffarelli. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lionel Bouchand Directeur Général

excellent for work & leisure

Customer review rating 4.5/5

Anonymous Business - 14/06/2021 Confirmed reviews ALL

good welcome, simple clear rules for covid, hotel clean, friendly

Dear COLIN S., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Great Staff. Sophie at the restaurant was wonderful to welcome us back with her personal touch.

Customer review rating 5.0/5

Julius A. Business - 11/06/2021 Confirmed reviews ALL

The staff were great and very ready to welcome us back. Atmosphere was very welcoming and safe.

Dear JULIUS A., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Quiet location next to the park and canal

Customer review rating 4.0/5

Frenchtot Families - 24/05/2021 Confirmed reviews ALL

Peaceful location, short walk to town. Lovely to walk/run along canal. Hotel recently renovated, tasteful and modern. Confortable rooms. Good breakfast friendly and helpful receptionist.

Dear ABBI C., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Well located

Customer review rating 3.5/5

Francois E. Business - 24/04/2021 Confirmed reviews ALL

Confiné

Dear FRANCOIS E., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Nice quiet hotel, 15 minutes walk from city centre

TripAdvisor rating 4.0/5

GU_20192019 Couples - 27/12/2019 TripAdvisor review

Everything was fine. Large rooms and full breakfast. Minor thing: no reception desk anymore, staff is walking/sitting around randomly in entrance hall and are approaching you for checking in on a tablet! Signature on a tablet (as you do with parcel delivery service) Doesn't inspire confidence!

Great hotel reception and breakfast buffet. However the rooms are outdated and very basic. Disappointing for a Novotel

TripAdvisor rating 3.0/5

Curiosity59420 Family - 01/10/2019 TripAdvisor review

Great reception area and breakfast buffet. Parking is very secure. The room themselves are very basic and outdated: I had much better bed in the past at Novotel or Mercure brands. Bathroom did not have any clothes hook, and water was leaking on the floor (flooding literally each time we took a shower). Location is great.but very limited space to unload car in front of hotel.

International Team Visit to Toulouse Football CLub

TripAdvisor rating 4.0/5

Roam38972077980 Business - 05/07/2019 TripAdvisor review

Very pleasant Hotel, 100+ players from around Europe were accommodated for the weekend. Great service from the staff, Spacious bedroom and bathroom, very nice pool and terrace to relax in, nice public park nearby in a student style area. convenient 2 stops on nearby metro to town centre. We extended our stay in the hotel an extra night after the tournament ended as the hotel was so convenient to let us explore Toulouse further. So mix of business and couples trip.

An average hotel at most

TripAdvisor rating 3.0/5

VelduPH Family - 30/07/2018 TripAdvisor review

We spent a few days in this hotel in Toulouse... and as a Platinium member of Accor, I was expecting a bit more. The staff was very nice, the check in was ok but I did not receive the perks that you usually get when you’ve my level in the group. It’s always nice to receive an upgrade and since the hotel was not fully booked, I guess it was overlooked. I should have asked but I was tired of our travel and wanted to rest. We did not have a chance to enjoy the pool but it looked nice. The restaurant was also very good. The bathroom was nice but after taking a shower (and taking all precautions), the floor was always wet, I think this could be improved. The products were not replaced every days (conditioner and body lotion) and since we were 4 in the rooms, it was used every days.

Dear Client, Thank you for taking the time to shrae your experience after staying in our hotel. I am really sorry our services did not meet your expectations, please accept my apologize about it. We try to upgrade every LCAH client we have, however if our executive rooms are already booked by regular clients we cannot do so. Also, we have some problem with showers in some rooms but we are currently working on a renovation project which will solve these incident. I took the time to inform our housekeeper about the products that have not been replace, this is a single oversight and it won't happen again. I ope I will have the pleasure to welcome you during your further visit in Toulouse. Sincerely, Lionel Bouchand Directeur Gnéral

pleasant stay

TripAdvisor rating 4.0/5

977sharon Couples - 07/07/2018 TripAdvisor review

1 night stay, nice room and service. nice pool area. check in was easy and quick. did have trouble locating the hotel initially, not many sign posts. 11 euros to park the car overnight nice walk into town through the park

Dear Sharon, Thank you for taking the time to review my establishement services following your stay. I am happy the equipments of the hotel suit you well and the staff answered all your needs. Also, I am taking note of your return regarding the hotel signs, it is true that our location by the Compans park makes it not easy to get to. I hope I will have the pleasure to welcome you during your next visit to Toulouse. Sincerely, Lionel Bouchand, Directeur Général

1 night stopover

TripAdvisor rating 4.0/5

jjcamile Family - 21/02/2018 TripAdvisor review

The hotel is well located. Accommodations are good and Breakfast is excellent and various. Staffs are pro-active and very nice. i recommend this hotel to anyone who want to stay in Toulouse for several days

Dear Client, Thank you very much for taking the time to share your comment following your stay in Toulouse. I am glad my team made your visit in Toulouse such a pleasant one. I hope I will have the pleasure to welcome you if you were coming back to the Pink City. Sincerely, Lionel Bouchand Directeur Général

Excellent location .

TripAdvisor rating 4.0/5

Patoulittle Family - 17/01/2018 TripAdvisor review

Hotel closed to town centre (about 20min by foot) . Tube station at about 5min walk from Hotel Comfortable bedrooms . Quiet . 2 points not so positive : very expensive breakfast (a bit more than 16€ / person) and no mirror in the bedroom itself (only in the bathroom)

Dear customer, Thank you for sharing your feedback after staying in my establishement. I am happy you enjoyed your stay overwhole and the location nearby the Compans Caffarelli Park but still very close to the city-center. I am taking note of your returns and I hope I will have the pleasure to welcome you again during your next trip in Toulouse. Sincerely, Lionel Bouchand, Directeur Général

not worth the price

TripAdvisor rating 1.0/5

francois a Business - 18/07/2017 TripAdvisor review

This is a very expensive room in a hotel that hunt aged well. Rooms and bathrooms are really dirty. This is not the Novotel quality from 10 years ago. You should redo the whole hotel, not just the restaurant

Dear client, First, I would like to thank you for giving you time to write your comment. I want to excuse me for the different problems that you said in your comment. To improve the quality of my hotel, I have noted the informations that you told. Sincerely. Lionel Bouchand Directeur

Nice location and nice hotel in Toulouse

TripAdvisor rating 4.0/5

Chibke Business - 02/03/2017 TripAdvisor review

The hotel is a bit outdated form the outside, but inside is renewed and is up to Novotel standard. The executive room is the minibar included and enough drink during my stay. The breakfast was ok and the staff is very friendly and helpful. It's a pity that they don't have a real twin bed, as the sofa bed doesn't have good support on the back.

Thank you for your review. We know our hotel looks vintage from outside but it is our decision to keep it this way because it reflects the Toulouse architecture. However, regarding our rooms, I regret to learn you did not get a real twin room, for future purposes, make sure you give us a call and we will take care of your will. Also, if you come back this summer you will enjoy our balcony in our executive rooms. I hope to welcome you soon agin in Novotel Toulouse Centre Compans Caffarelli, Best Regards,

Canals and Parks

TripAdvisor rating 5.0/5

Patrick A Family - 22/08/2016 TripAdvisor review

A great hotel to stay in especially if you are in a car. Easy to get to and park. Great pool and a beautiful park at the back. We hired the Toulouse bikes, good value and great to see the city. The Canal du Midi is at the end of the road and is a good place to start. We followed this aground the city and then cut across close to te river. Loads of great restaurants and take aways near to river and we sat on the grass with lots of other people as the sun set. Great hotel, great city!

Dear Patrick A, Thank you for choosing the Novotel Toulouse Compans Caffarelli and for taking the time to post your review on tripadvisor. I was glad to notice that you had enjoyed your stay with us, the park near to the hotel and the location made your stay even more comfortable. We hope to welcome you again for your next trip in Toulouse. Best regards, Lionel Bouchand General Manager

Very good hotel, excellent price/quality ratio

TripAdvisor rating 5.0/5

pascalebratislava Family - 08/08/2016 TripAdvisor review

I love this hotel. I have been there at least 5 times by then. Excellent location, quiet, great breakfast, and very much kids friendly. There is a swimming pool, which is handy in the summer in Toulouse, where it tends to get hot! The staff is very friendly and useful.

Dear Pascalebratislava, Thank you for your pleasant comments about your stay in our hotel and for taking the time to post your review on tripadvisor. We are glad to read that you enjoyed our view and location. Again, thank you again for your kind words, we hope to welcome you back to the Novotel Toulouse Center Compans Caffarelli very soon. Best regards, Lionel Bouchand General Manager

Excelent hotel staffed by happy, friendly people

TripAdvisor rating 5.0/5

honestandtruereviews Family - 30/09/2015 TripAdvisor review

Stayed for 5 nights and cannot fault this Hotel. Rooms are modern, clean and fresh with all the amenities you require, the bar is well stocked and the food in the restaurant first class. Staff were extremely helpful and made our stay very enjoyable.

Dear Customer, Thank you very much for your kind comments regarding our hotel and staff members. We are pleased to learn that you had a nice stay, and we are looking forward to welcoming you once again in our establishment in the future. Kind Regards, Céline Congé Room Division Manager

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