Novotel Toulouse Centre Compans Caffarelli Hotel 4 stars

The bedroom was too hot and uncomfortable. We couldn’t change the temperature. There was no air conditioning. The room wasn’t ready when we arrived. When we got to our room, we had a double bed but we booked a twin room.

Great

Convenient

Nice hotel with really helpful staff. Thought room was too hot and could not lower the room temperature through the control panel. Location was in a bland area,

As expected from a Novotel

The Croissants in the breakfast are the best one I have ever tried.

I stayed for 2 nights. The staff were friendly. The room was clean and comfortable and I had a good sleep both nights.

This hotel is not at same level as other Novotel hotels. So I was quite disappointed. Rooms would need a full refresh and especially the bathrooms.

I enjoyed staying at the hotel overall. The breakfast was very good, and the room was comfortable and clean. However there was a smell on the 4th floor in the hallway and in my room. It got better by the 3rd night, but the first 2 nights were difficult.

It was all good, bearing my mind many years of working in high end luxury hotels in Dubai

The room was clean. The room was functional for working. Of positive notes 1) the reception staff were professional, courteous, focused, and time efficient 2) the room service meal quality was very good although the menu is limited 3) the housekeeping staff appear to be doing a good job of cleaning the room, although the carpet is becoming worn and should consider replacement 4) the hotel is conveniently located near TBS business school 5) the small refrigerator is appreciated On notes for improvement 1) the main door to the room did not seem particularly secure. I tried to use the additional lock in the handle and it does not seem to function and there was no other secondary locking mechanism available 2) the ironing board was brought to my room at my request. While it was functional and it folded up into a small portable size for your staff to relocate to other rooms as needed, the cover on this ironing board was very badly worn indeed. And when I used it, the design of the hard metal of the ironing board itself was imprinted on my silk blouse - I think this was because the cover for the board is so badly worn and in urgent need of replacement. This was unfortunate and I will speak to my dry cleaner here in London to see what they can do to remove that mark now on my silk blouse. 3) a lockable safe for laptops and valuables could be appreciated by your client group, particularly if they are business people here to attend the business school thank you

Great reception area and breakfast buffet. Parking is very secure. The room themselves are very basic and outdated: I had much better bed in the past at Novotel or Mercure brands. Bathroom did not have any clothes hook, and water was leaking on the floor (flooding literally each time we took a shower). Location is great.but very limited space to unload car in front of hotel.

good reception

Conveniently located in short walking distance from the Centre de congrès Pierre Baudis, the hotel is very nice. Very decent breakfast.

Perfect