Novotel Toulouse Centre Compans Caffarelli 4 stars

Customer review rating (ALL Rating) 4.6/5 1,694 reviews

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Hotel extras

  • Fitness center open 7 days a week from 6am to 10pm

  • 15 min walk to Capitole Square

  • Catering on the terrace from May 19. Breakfast in your bedroom.

  • Private indoor tool parking with direct accessto the hotel

  • Bar-restaurant with terrace and swimming pool

Our accommodation(s)

Hotel location

Novotel Toulouse Centre Compans Caffarelli

5 place Alfonse Jourdain

GPS:43.611186, 1.431439

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Eat what you want, when you want. Simple and tasty, healthy and balanced, our food allows you to satisfy any craving at any hour. Go on a culinary adventure with a selection of tapas from the GourmetBar. Enjoy your meal on the terrace or in your room.


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,694 reviews

TripAdvisor Rating  4.0/5  1,156 reviews

Certificate of excellence 2023

Good stay in Toulouse Compans

Customer review rating 5.0/5

Cita Business - Confirmed reviews ALL

I really enjoy the stay in Novotel Toulouse Compans. The check in was very smooth. The room was spacious and quiet with good view of the garden. The breakfast was excellent with good range of warm and cold food. The staff were very nice with good level of language. Overall I recommend to stay in this hotel for business trip.

Dear Cita, We are delighted to hear that you had a pleasant stay at Novotel Toulouse Centre Compans Caffarelli. We are thrilled that you enjoyed our smooth check-in process, spacious and quiet rooms with garden views, and excellent breakfast selection. Our team takes pride in offering exceptional service and we are glad to hear that it reflected in your experience. Thank you for recommending us for business trips. We look forward to welcoming you back. Warm regards, Novotel Toulouse Centre Compans Caffarelli

Rather a business hotel

TripAdvisor rating 3.0/5

Z6249TBlaurentp TripAdvisor review

More work to do to warm the atmosphere of the lobby and the rooms. I could not control the room temperature. The area is quiet and don't expect to find shops or restaurants around although you are in the city center. I was unfortunate to have my room window giving on a wall.

Bad stay

Customer review rating 0.5/5

Gregory Families - Confirmed reviews ALL

For the attention of the general manager ( Mr Lionel): My stay at your hotel , was unpleasant and I left with bad memories. 1. There was no room service and the room wasn’t cleaned while we were away. The receptionist claimed the cleaner recorded the room as cleaned but that wasn’t the case. She had to come up to take the trash away and brought sheets and towels. 2. Due to a language barrier, my son and a son of another guest assumed they could take a piece of croissants each when they asked the restaurant staff. Instead, a bill of £64 was charged to my room. I tried to protest, but the receptionist insisted I must pay before I checked out. She promised to send an email on my behalf to the manager, which she never did. Overall, my experience was poor and the staff unfriendly and unhelpful. Regards Gregory U.

Dear M. GREGORY, Following our telephone call today, I would like to once again express our sincere apologies for the problems encountered during your stay. We hope that the commercial gesture we have made will encourage you to return during a future stay so that we can regain your trust during a future stay. Best regards Directeur Lionel Bouchand

Customer review rating 4.0/5

Jerome Business - Confirmed reviews ALL

Only some issues with the transport (an big BUS block the access by road to the hotel) and the access walking with all the fences everywhere is scrappy in the night. Obiously is not Hotel's fault but impact in the experience. Best regards

Dear Jerome, thank you for sharing your experience at Novotel Toulouse Centre Compans Caffarelli. We understand that the temporary issue with transportation and the presence of fences around the hotel may have had an impact on your overall experience. We appreciate your understanding and hope that you still had a pleasant stay with us. Best regards, Novotel Toulouse Centre Compans Caffarelli.

Extremely comfortable stay

Customer review rating 4.5/5

Reeju Business - Confirmed reviews ALL

Had a very pleasant stay with Novotel. Comfortable bed, well-equipped rooms, and a prominent location made it a worthwhile stay!

Dear Reeju, thank you for taking the time to share your positive experience at Novotel Toulouse Centre Compans Caffarelli. We are delighted to hear that you had an extremely comfortable stay with us and that you found our beds comfortable, rooms well-equipped, and our location convenient. We appreciate your kind words and look forward to welcoming you back in the future. Best regards, Novotel Toulouse Centre Compans Caffarelli.

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Other web-users rate our hotel

  • 460 reviews 8.7/10 Location
  • 650 reviews 7.3/10 Room
  • 844 reviews 9.2/10 Service
  • 6 reviews 7.1/10 WiFi
  • 352 reviews 8.8/10 Breakfast
  • 239 reviews 7.5/10 Food
  • 221 reviews 8/10 Cleanliness

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