Novotel Toulouse Centre Compans Caffarelli Hotel 4 stars

TripAdvisor rating 4.0/5 1,076 reviews
Novotel Toulouse Centre Compans Caffarelli
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Hotel extras

  • Outdoor Pool and shady terrace

  • 15 min walk to Capitole Square

  • Delicious tapas dishes at the Gourmet Bar

  • Private indoor tool parking with direct accessto the hotel

  • Pierre Baudis congress center nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • Air conditioned
  • TOULOUSE BLAGNACPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shopPaying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre (Nearby)
  • Babysitting on request
  • Clay tennis court (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

Choose the Novotel Toulouse Centre Compans Caffarelli hotel for stopovers in Toulouse and take advantage of its proximity to the convention center and the city center. The hotel swimming pool is open from April 1 to September 30, 2018.

Hotel location

Novotel Toulouse Centre Compans Caffarelli

5 place Alfonse Jourdain
31000
toulouse
france

Tel: +33561217474

Fax: (+33)5/61228122

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   1-16-63 Compans Caffarelli

  • CIRCLE LINE :   1 ECOLE DE COMMERC

  • NAVETTE AEROPORT :   AEROCAR COMPANS CAFARELI

  • Métro :   B Compans Caffarelli

  • By plane

    TOULOUSE BLAGNAC At 6km / 3.73 miles - Shuttle paying

  • By car

    LES AMIDONIERS TOULOUSE CENTRE At 1km / 0.63 miles

  • By train

    TOULOUSE MATABIAU At 1.8km / 1.12 miles

GPS :43.611186, 1.431439

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. The rooms at the Novotel Toulouse Centre Compans Caffarelli measure 258 sq. ft. (24 m²) and feature individual air conditioning. Choose the Executive Room and enjoy bathrobes and slippers, Nespresso coffee machine and a free minibar

Classic Room - 1 double bed and 1 double sofa bed.

  • Max. number of persons: 4
  • Area: From 23
  • Views: Pool side, Park view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 23
  • Views: City side, Pool side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 23
  • Views: City side, Pool side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 23
  • Views: Park view, City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room - 1 double bed and 1 double sofa bed.

  • Max. number of persons: 4
  • Area: From 23
  • Views: City side, Pool side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with balcony, 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 23
  • Views: Pool side, Park view, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 50
  • Views: Park view, Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

GOURMETBAR

Type of cuisine: French

Photo non contractuelle / Strictly non binding

Eat what you want, when you want. Simple and tasty, healthy and balanced, our food allows you to satisfy any craving at any hour. Go on a culinary adventure with a selection of tapas from the GourmetBar. Enjoy your meal on the terrace or in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

A spacious bar with a cozy and inviting atmosphere, just perfect for relaxing. Whether you are meeting a business contact or having drinks with friends, we have thought of everything to make your experience an enjoyable one. Take a moment for yourself...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 150

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Toulouse Centre Compans Caffarelli

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,561 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,076 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.3/5

Paul W. Friends - 01/12/2019 Confirmed reviews ALL

Satisfactory

Not really in the center

Customer review rating 4.3/5

Anonymous Business - 01/12/2019 Confirmed reviews ALL

Nice hôtel but needs à little attention to details. The decor and my room was a little tired.

November business trip

Customer review rating 4.3/5

Anonymous Business - 01/12/2019 Confirmed reviews ALL

Good location next to meeting location. No hassles. Convenient and tasty breakfast. Good dining room.

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

below standard Novotel

Customer review rating 4.3/5

Jean-luc Couples - 05/11/2019 Confirmed reviews ALL

I am travelling a lot and spend many nights in hotels, mainly with Accor. While the staff was very nice, I found the standard below what to expect and have experienced in other business hotels of the same chaine. No safe (while there is in the other Novotels), towel for one while booked for a couple, worn out and smelly carpet, lack of storage and electric plugs, air conditioning malfunctioning, shower with paint on the ceiling falling...

Sir, Thank you for taking the time to share your opinion and I take care to record your feedback after your stay at our hotel. I understand your comments about the hotel. We are currently working on a renovation project to be launched in the first quarter of 2020. I hope to welcome you again on your next visit to Toulouse so that you can fully enjoy it. In the meantime, please accept, Sir, my best feelings. Lionel Bouchand General manager

Very Good

Customer review rating 4.3/5

Julius A. Business - 02/11/2019 Confirmed reviews ALL

It was very calm and peaceful

Dear Julius A., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Disappointed

Customer review rating 4.3/5

Plowry Friends - 02/11/2019 Confirmed reviews ALL

The bedroom was too hot and uncomfortable. We couldn’t change the temperature. There was no air conditioning. The room wasn’t ready when we arrived. When we got to our room, we had a double bed but we booked a twin room.

Dear Patricia L., Thank you for taking the time to tell us about your experience at the Novotel Toulouse Centre Compans Caffarelli. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. This period is critical for us because if we turn on the air conditioning we do not have the opportunity to instantly return to the heating knowing that we have a single flow ventilation system. Thus, we prefer for the comfort of our customers, wait a little longer before activating the heating, knowing that the days are not that hot. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lionel Bouchand Directeur Général

Good location n great service

Customer review rating 4.3/5

Rakhee B. Solo - 28/10/2019 Confirmed reviews ALL

Great

Dear rakhee b., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général
Customer review rating 4.3/5

Barbara Couples - 28/10/2019 Confirmed reviews ALL

Convenient

Dear barbara h., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

It was OK

Customer review rating 4.3/5

Mark Business - 24/10/2019 Confirmed reviews ALL

Nice hotel with really helpful staff. Thought room was too hot and could not lower the room temperature through the control panel. Location was in a bland area,

Dear Mark P., Thank you for your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to have feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général
Customer review rating 4.3/5

Anonymous Couples - 22/10/2019 Confirmed reviews ALL

As expected from a Novotel

Dear Jacky D., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

The Hotel has a good balance between service and price

Customer review rating 4.3/5

Edgar Business - 21/10/2019 Confirmed reviews ALL

The Croissants in the breakfast are the best one I have ever tried.

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Comfortable Stay

Customer review rating 4.3/5

Matthew C. Business - 20/10/2019 Confirmed reviews ALL

I stayed for 2 nights. The staff were friendly. The room was clean and comfortable and I had a good sleep both nights.

Dear Matthew C., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Need a serious refresh

Customer review rating 4.3/5

Michel M. Business - 11/10/2019 Confirmed reviews ALL

This hotel is not at same level as other Novotel hotels. So I was quite disappointed. Rooms would need a full refresh and especially the bathrooms.

Dear Sir, I am disappointed to hear that you did not enjoy your stay at my hotel. I understand and take good notes of your comments about the hotel. We are currently working on a renovation project that will be launched during the first quarter of 2020. I hope to welcome you again on your next visit to Toulouse so that you can take full advantage of it. I hope you will give me the chance to prove you the quality of my establishment and my staff. Looking forward to welcoming you soon, I beg you to believe, Sir, in the expression of my best feelings. Lionel Bouchand, General Director

Nice hotel, but the hallway on the 4th floor and my room had a smell

Customer review rating 4.3/5

Anonymous Business - 03/10/2019 Confirmed reviews ALL

I enjoyed staying at the hotel overall. The breakfast was very good, and the room was comfortable and clean. However there was a smell on the 4th floor in the hallway and in my room. It got better by the 3rd night, but the first 2 nights were difficult.

Dear Sir B., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. However, I am really sorry about the smell you’re talking about. Do not hesitate to let us know if you have any kind of problem like that next time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Good

Customer review rating 4.3/5

David B. Business - 03/10/2019 Confirmed reviews ALL

It was all good, bearing my mind many years of working in high end luxury hotels in Dubai

Dear David B., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

clean comfortable functional

Customer review rating 4.3/5

Anonymous Business - 03/10/2019 Confirmed reviews ALL

The room was clean. The room was functional for working. Of positive notes 1) the reception staff were professional, courteous, focused, and time efficient 2) the room service meal quality was very good although the menu is limited 3) the housekeeping staff appear to be doing a good job of cleaning the room, although the carpet is becoming worn and should consider replacement 4) the hotel is conveniently located near TBS business school 5) the small refrigerator is appreciated On notes for improvement 1) the main door to the room did not seem particularly secure. I tried to use the additional lock in the handle and it does not seem to function and there was no other secondary locking mechanism available 2) the ironing board was brought to my room at my request. While it was functional and it folded up into a small portable size for your staff to relocate to other rooms as needed, the cover on this ironing board was very badly worn indeed. And when I used it, the design of the hard metal of the ironing board itself was imprinted on my silk blouse - I think this was because the cover for the board is so badly worn and in urgent need of replacement. This was unfortunate and I will speak to my dry cleaner here in London to see what they can do to remove that mark now on my silk blouse. 3) a lockable safe for laptops and valuables could be appreciated by your client group, particularly if they are business people here to attend the business school thank you

Dear Mrs K., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. However, I am really sorry about the ironing board. Do not hesitate to inform our teams when you have such a problem with our equipment. We will do our best to solve the problem, or replace the equipment. For the safe, we are currently working on a renovation project for the hotel, and we will add them in the future rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Great hotel reception and breakfast buffet. However the rooms are outdated and very basic. Disappointing for a Novotel

TripAdvisor rating 4.0/5

Curiosity59420 Family - 01/10/2019 TripAdvisor review

Great reception area and breakfast buffet. Parking is very secure. The room themselves are very basic and outdated: I had much better bed in the past at Novotel or Mercure brands. Bathroom did not have any clothes hook, and water was leaking on the floor (flooding literally each time we took a shower). Location is great.but very limited space to unload car in front of hotel.

Helpful staff

Customer review rating 4.3/5

Rui Business - 30/09/2019 Confirmed reviews ALL

good reception

Dear Rui W., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Nice hotel near the congress center

Customer review rating 4.3/5

Andrew J. S. Business - 29/09/2019 Confirmed reviews ALL

Conveniently located in short walking distance from the Centre de congrès Pierre Baudis, the hotel is very nice. Very decent breakfast.

Dear Andrew Jonathan S., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Perfect

Customer review rating 4.3/5

Sammy Business - 29/09/2019 Confirmed reviews ALL

Perfect

Dear Sammy O., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général
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