Novotel Toulouse Centre Compans Caffarelli 4 stars

Name: Novotel Toulouse Centre Compans Caffarelli - ALL
Address: 5 place Alfonse Jourdain, TOULOUSE, 31000, FR
Telephone: +33561217474
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 1,347 reviews

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5 place Alfonse Jourdain, 31000 TOULOUSE, France

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Novotel Toulouse Centre Compans Caffarelli

Hotel that makes every moment matter

Stay at the Novotel Toulouse Centre Compans Caffarelli hotel and discover the south west of France. In the heart of the pink city, this contemporary hotel is ideal for both family breaks and business travel. Enjoy the south-western sunshine in our spacious rooms, some with balcony, on our terrace or beside the outdoor swimming pool overlooking the park. Awaken your tastebuds at the GourmetBar and discover the cuisine of the south west, its flavors and colorful dishes.

Set in the Compans Caffarelli business district, near the Pierre Baudis Convention Centre and Jardin Japonais, our hotel makes it easy to get around Toulouse. 5 min from metro and bus stations, and the airport shuttle, so travel is easy. Visit Saint-Sernin Basilica close by, and Capitol Square. 5 minutes' drive from the train station and 15 minutes from the Cité de l'Espace and the Aeroscopia Museum.

Our downtown Toulouse hotel gives you a breath of fresh air in a leafy setting. Discover our heritage and visit the city of aeronautics.

Welcome to the Novotel Toulouse Centre Compans Caffarelli, in a leafy downtown setting by the Jardin Japonais. You can walk around Toulouse, the Capitol Square and the Saint-Sernin Basilica.

Lionel Bouchand, Hotel Management

Hotel extras

Fitness center open 7 days a week from 6am to 10pm
15 min walk to Capitole Square
Catering on the terrace from May 19. Breakfast in your bedroom.
Private indoor tool parking with direct accessto the hotel
Bar-restaurant with terrace and swimming pool

Our accommodation(s)

Room

Superior room - 1 double bed or 2 single beds

2 pers. max
23 m² / 247 sq ft

Bedding 1 x King size bed(s) and 1 x Twin bed(s)

See availabilities

Room

Superior Room - 1 double bed and single sofa bed

3 pers. max
23 m² / 247 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)

See availabilities

Room

Superior Room - 1 double bed

2 pers. max
23 m² / 247 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

Superior Room - 1 double bed and 1 sofa bed for 2 people

4 pers. max
23 m² / 247 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)

See availabilities

Room

Superior Suite - 1 double bed and 2 single beds

4 pers. max
23 m² / 247 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)

See availabilities

Room

Executive Room with balcony, 1 double bed and 1 single sofa bed

3 pers. max
23 m² / 247 sq ft

Bedding 1 x Single sofa bed(s) and 1 x Queen size bed(s)
Most of the accommodation: Terrace

See availabilities

Suite

Suite - 1 double bed and 1 double sofa-bed

4 pers. max
50 m² / 538 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)

See availabilities

Hotel location

Novotel Toulouse Centre Compans Caffarelli

5 place Alfonse Jourdain
31000 TOULOUSE
France

GPS:43.611186, 1.431439

+33 5 61 21 74 74

+33 5 61 22 81 22

Railway station
Bus stop
Highway exit

ECOLE DE COMMERCE

Bus stop

Access: 100 m / 0.06 mi

CENTRE DES CONGRES

Bus stop

Access: 100 m / 0.06 mi 5 min walk

LES AMIDONIERS TOULOUSE CENTRE

Highway exit

Access: 1 km / 0.63 mi

TOULOUSE MATABIAU

Railway station

Access: 1.8 km / 1.12 mi 30 min walk / 10 min drive

JARDINS JAPONAIS

Botanical gardens

Access: 100 m / 0.06 mi

PALAIS DES SPORTS

Sports centre

Access: 700 m / 0.43 mi

LE CAPITOLE

Entertainment/theatre district

Access: 1 km / 0.63 mi

LE CAPITOL

Opera/symphony/concert hall

Access: 1 km / 0.63 mi

LE MUSEE D ART MODERNE

Museums

Access: 1 km / 0.62 mi 15 min walk / 5 min drive

LA BASILIQUE SAINT SERNIN

Historic monument

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

PALAIS DES SPORTS

Opera/symphony/concert hall

Access: 1.5 km / 0.93 mi 10 min walk

DONJON DU CAPITOLE

Historic monument

Access: 1.5 km / 0.93 mi 10 min walk

LE CAPITOLE

Opera/symphony/concert hall

Access: 1.5 km / 0.93 mi 10 min walk

GAUMONT WILSON

Cinema district

Access: 2 km / 1.25 mi

LA CITE

Entertainment/theatre district

Access: 2 km / 1.25 mi 15 min walk / 5 min drive

LE CLOITRE DES JACOBINS

Historic monument

Access: 2 km / 1.25 mi

LE DONJON DU CAPITOLE

Historic monument

Access: 2 km / 1.25 mi

BASILIQUE ST SERNIN

Historic monument

Access: 2 km / 1.24 mi 15 min walk

SAINT RAYMOND

Museums

Access: 2 km / 1.24 mi

UGC WILSON

Cinema district

Access: 2 km / 1.25 mi

THEATRE DU CAPITOLE

Opera/symphony/concert hall

Access: 2.5 km / 1.55 mi

FONDATION BEMBERG

Museums

Access: 2.5 km / 1.55 mi 20 min walk

STADE ERNEST WALLON

Sports centre

Access: 2.5 km / 1.55 mi 6 min drive

TNT

Opera/symphony/concert hall

Access: 2.5 km / 1.55 mi

ARTS MODERNES

Museums

Access: 2.5 km / 1.55 mi

CITY TOUR

Tourist attraction

Access: 2.5 km / 1.55 mi

MUSEE DES ABATTOIRS

Museums

Access: 2.5 km / 1.55 mi

PRAIRIE DES FILTRES

Botanical gardens

Access: 2.5 km / 1.55 mi

LA HALLE AUX GRAINS

Opera/symphony/concert hall

Access: 3 km / 1.88 mi 15 min drive

VIEUX TOULOUSE

Museums

Access: 3 km / 1.86 mi

STADE TOULOUSAIN DES 7 DENIERS

Sports centre

Access: 3 km / 1.88 mi 5 min drive

MUSEE DES AUGUSTINS

Museums

Access: 3 km / 1.88 mi

CATHE. ST ETIENNE

Historic monument

Access: 3 km / 1.86 mi

LA HALLE AUX GRAINS

Entertainment/theatre district

Access: 3 km / 1.88 mi

HOTEL D'ASSEZAT

Historic monument

Access: 3.5 km / 2.17 mi

ZENITH

Opera/symphony/concert hall

Access: 4 km / 2.49 mi

MUSEUM DE TOULOUSE

Museums

Access: 4.5 km / 2.8 mi

GEORGES LABIT

Museums

Access: 4.5 km / 2.8 mi

JARDIN DES PLANTES

Botanical gardens

Access: 4.5 km / 2.8 mi

HIPPODROME

Tourist attraction

Access: 4.5 km / 2.8 mi

JARDIN DU MUSEUM

Botanical gardens

Access: 5 km / 3.11 mi

CGR BLAGNAC

Cinema district

Access: 8.5 km / 5.28 mi

LET'S VISIT AIRBUS

Tourist attraction

Access: 10 km / 6.21 mi

GOLF DE LA RAMEE

Sports centre

Access: 10.5 km / 6.52 mi

AEROSCOPIA

Museums

Access: 10.5 km / 6.52 mi

CASINO L BARRIERE

Casino

Access: 11 km / 6.84 mi 12 min drive

GOLF DE SEILH

Sports centre

Access: 13.5 km / 8.39 mi

ZOO DE PLAISANCE DU TOUCH

Zoo

Access: 15 km / 9.38 mi 25 min drive

LE BIKINI

Opera/symphony/concert hall

Access: 17 km / 10.56 mi

CITE DE L ESPACE

Amusement park

Access: 17 km / 10.56 mi 16 min drive

GAUMONT LABEGE

Cinema district

Access: 18 km / 11.18 mi

ANIMAPARC

Amusement park

Access: 38.5 km / 23.92 mi

ALBI

Tourist attraction

Access: 82.5 km / 51.26 mi

CORDES-SUR-CIEL

Tourist attraction

Access: 91.5 km / 56.86 mi

CARCASSONNE

Tourist attraction

Access: 101 km / 62.76 mi

WALIBI

Amusement park

Access: 113 km / 70.21 mi

CANAL DU MIDI

Tourist attraction

Access: 134 km / 83.26 mi

AX LES THERMES

Ski area

Access: 135 km / 83.89 mi

SAINT LARY

Ski area

Access: 150 km / 93.75 mi

SESQUIERES

Lake

Access: 7.5 km / 4.66 mi

LA RAMEE

Lake

Access: 13.5 km / 8.39 mi

SAINT FERREOL

Lake

Access: 70 km / 43.5 mi 1 hrs drive

SAINT CIRQ LAPOPIE

Beach area

Access: 125 km / 77.67 mi

NARBONNE PLAGE

Beach area

Access: 172 km / 106.88 mi 1 hrs 30 min drive

LE BARCARES

Beach area

Access: 203 km / 126.14 mi

COMPANS

Shopping district

Access: 500 m / 0.31 mi 5 min walk

GALERIES LAFAYETTE

Shopping district

Access: 1 km / 0.62 mi 15 min walk

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

GOURMET BAR TOULOUSE CENTRE

Eat what you want, when you want. Simple and tasty, healthy and balanced, our food allows you to satisfy any craving at any hour. Go on a culinary adventure with a selection of tapas from the GourmetBar. Enjoy your meal on the terrace or in your room.

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GOURMET BAR

A spacious bar with a cozy and inviting atmosphere, just perfect for relaxing. Whether you are meeting a business contact or having drinks with friends, we have thought of everything to make your experience an enjoyable one. Take a moment for yourself...

3 breakfasts

Non contractual photo

Four breakfast choices mean there is something for everyone: the Early Bird at reception (4AM to 6AM), City Breakfast at our GourmetBar (hot drink, pastries, yogurt and orange juice), Morning Buffet and Breakfast Box (complete breakfast on the go).

Fitness center

Our gym is open every day from 6:00 am to 10:00 pm, and awaits you for a cardiovascular and strength training session. We provide equipment such as a rowing machine, weight machines and an indoor bike.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 50 m² / 538 sq ft
Maximum seats capacity: 40
Maximum capacity for banquets: 35

Find out more

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 1,347 reviews

Faiz L. Families - 7/25/2026 Confirmed reviews ALL

Dear client, Thank you for taking the time to share your experience. We sincerely apologise for the air conditioning issue in your room, which clearly made your night very uncomfortable. We deeply regret that our team was unable to assist you sooner and that a solution only became available the following day, by which time you were already checking out. This is not the level of responsiveness we expect from ourselves, and your feedback has been passed on to our teams. We hope to have the opportunity to welcome you back under much better conditions. Kind regards, Valentin COINSIN First Receptionist

Kirk P. Families - 7/23/2026 Confirmed reviews ALL

Dear client, Thank you for your kind feedback and this excellent score. We are pleased to hear that you were satisfied with the breakfast buffet and the room cleaning service. We will pass your compliments on to Oliver with great pleasure, he will certainly be delighted to know that his efforts were noticed and appreciated. Your remark regarding the air conditioning has been noted and passed on to our technical teams. We hope to welcome you back soon. Kind regards, Valentin COINSIN First Receptionist

Kevin P. Couples - 7/22/2026 Confirmed reviews ALL

Dear client, Thank you for taking the time to share your experience. We are pleased to hear that you and your wife enjoyed our establishment and the warmth of our team. However, we sincerely apologise for the air conditioning issues you encountered throughout your stay. We fully understand how uncomfortable this must have been, and we regret that the pedestal fan provided only limited relief. Your feedback has been passed on to our technical teams as this is a point we take very seriously. We hope to have the opportunity to welcome you both back under much more comfortable conditions. Kind regards, Valentin COINSIN First Receptionist

Giacomo D. Couples - 7/21/2026 Confirmed reviews ALL

Let me start saying that I had a comfortable and nice stay with my girlfriend at your property. We booked for three nights as we were attending a wedding in Toulouse. I am a staff member, working for The Hoxton, and so I booked with staff rates and I could enjoy the Heartists discounts at your outlets. Please take my review as a comment from a client, but also as a colleague from another property. As I said, I had a nice stay and the staff has been extremely nice at all moments, especially the three girls at the reception (one working Sunday 19th night, and the two girls working Monday 20th morning - I did not catch their names), and the two girls at the bar on Sunday 19th night. They were all very nice and helpful. So please take my following comments not as a complaint but just as something to review. Check in/check out: all went fine, but no one asked me for a deposit at check in which I believe it was because I am staff member, however when later I want to charge to my room I couldn't because there was no deposit. The girl at the reception fixed the issue quickly, however now with the Accor points I need my consumption to be charged to my room to earn points. If you do not ask for a deposit, it shouldn't be on me the problem of not being able to charge to my room. Room: the room was comfortable and spacious, last floor, corner room, very silent. However, it was a bit too dusty, also because of the carpet floor; the window glass was very very dirty; and the AC was not particularly strong even at the strongest power. Pool: the glasses separating the pool from the restaurant terrace were very dirty, and in my opinion sunbeds and feet-rest might require a cleanup or disinfection during the day for the high volume of people using them also without towel. To me the biggest issue is the noise of the kids. I completely understand it is also a family hotel, but despite the signage of no diving and running, we were surrounded by kids shouting and diving and making all chairs wet, especially the ones on the long side of the pool which are very close to the water. We would have liked to enjoy the pool more, but sometimes it was impossible to rest there. Breakfast: the breakfast was very nice and full, and definitely convenient for the price. We personally did not like the cleaning of the space. Waiters were cleaning tables from crumbs making them fall on the floor or on the chairs, and then leaving those dirty. I had to clean my chairs before sitting. Also some waiters were moving clean cups holding them with their fingers inside the cup and placing them in the clean tables, instead of holding them from outside. Restaurant: we used the restaurant on Sunday night to watch the world cup final. The two girl at the bar were very nice and welcoming to us. The food was good, even if in my opinion a bit overpriced (if the buffet breakfast is 19e how can a small burger with chicken, cheaper than meat, be 24e?). The drinks and the dessert were very good. Here is the thing that to me as a client was unacceptable. Halfway during the football match, some members of your stuff joined the room and sit to watch. No problem at all, it's a big event and we all want to see it. However, one of them, guy from the kitchen who speaks Spanish, went by himself behind the bar, poured himself a free beer and started drinking in front of all the clients. We all know, and I know first, as an hotel employee, that sometimes we enjoy some free food or drinks, but to me not in front of clients who are paying the dinner. Additionally, a second guy, (young guy, well dressed, speaking fluently Spanish, English, and french, and extremely polite to us), who was in shift until maybe 10pm (or maybe he was still in shift? I don't know), joined the match laying down on the couch. Again, the guy was just serving clients 5 minutes earlier, including me, and then laid down on the couch like it was his house. As a client, but also as department manager in another hotel, I personally find this not professional at all. Heartist Accor program: during my three days I have to show my Heartist card repeatedly to multiple members of the staff, sometimes the same person twice, and explain them what this discount was to some of them. I am not sure if they did not know, or maybe I wasn't clear, but as a client it felt like the membership was not acknowledged and recognised, and I have been around the outlets for 4 days. Again, despite the fact that all my comments did not make my stay 100% amazing, I repeat I had a nice stay and the staff was very polite. Please consider the time I took to write all this and all my notes as a way to review service and improve. Thanks.

Dear Giacomo D., Thank you for taking the time to share your thoughts regarding your recent experience at Novotel Toulouse Centre Compans Caffarelli. We are pleased to hear that you enjoyed your stay and appreciated the comfort of your room, as well as the attentiveness of our staff. Your feedback regarding the check-in process and the necessity of a deposit is appreciated. We understand how important it is for our guests to charge expenses to their rooms seamlessly, and we will review our procedures to ensure clarity in our practices. We also acknowledge your comments concerning the cleanliness of the pool area and the dining space during breakfast. Your observations will be shared with our housekeeping team to enhance our standards of cleanliness. Regarding the staff behavior you witnessed during the match, we take professionalism seriously and will address this internally to maintain the standards expected at our establishment. Lastly, I appreciate your insights on the Heartist program and will ensure that our staff receives further training on recognizing and applying the benefits effectively. Once again, thank you for your constructive feedback. We value your input as it helps us improve our services. Best regards, Novotel Toulouse Centre Compans Caffarelli

Nino V. V. Business - 7/20/2026 Confirmed reviews ALL

Dear client, Thank you for your kind feedback and this excellent score. We are pleased to hear that the location near the conference centre, the pool, the park and the comfort of your room contributed to making your stay enjoyable. We are also glad that our team was able to accommodate your dietary restrictions. Regarding the shower drain odour, we are sorry for the inconvenience and have passed this on to our housekeeping team. We hope to welcome you back soon. Kind regards, Valentin COINSIN First Receptionist

Web-users rating

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Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Novotel Toulouse Centre Compans Caffarelli, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Toulouse Centre Compans Caffarelli regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.