ibis Toulouse Ponts Jumeaux Hotel 3 stars

I liked the design and size and layout of the room. The bed was very, very comfortable. The food in the restaurant was good. However - the room was quite noisy, with some clanging noises coming at all times of the day - from 6:40 in the morning to 11:30 at night. We couldn't figure out what they were and what was making them. The shower tray was cracked and bent unpleasantly around the crack. The WiFi was so poor that we couldn't watch Netflix and browsing took forever. So - an OK experience altogether, but could be better.

People at the desk quite good, very well treated. room big, bathroom quite simple but ok, bed very confortable. A little bit noise from outside and from Air conditioning breakfast needing more healthy food

Friendly staff and easy access. Parking is a bit tightor cars but was ok for motorcycles.

Staff very helpful

Excellent. Modern, comfortable, clean, good secure car parking, good location, helpful staff and reasonable breakfast

I was able to put my bike in a safe place in a conference room overnight, and the staff was very helpful about it all. Otherwise, comfortable room, good breakfast, good value for money. I’m happy with my stay :)

Muy satisfactoria.

I have noticed that I have been overcharged by 6€ while staying with you. The invoice total was 183.30€, however the charged amount (excluding fees) was 189.30. Please can you contact me to arrange a reimbursement?

serious service. Things went easy, no complexity, well managed. Check-in and check out easy. I like the simple receipt on DinA5 Parking was good and rather simple (but small) Bed quality is good

Really enjoyed staying here. The staff really were so helpful and efficient, and made you feel very welcome and at home

Better than expected especially the renovated rooms! Bus service to city center with a bus stop in the corner and city center at 20 minutes walk time beside the nice city canal. Very helpful and friendly reception and breakfast staff.

The stay was overall positive but the first night felt very uncomfortable since the room was hot and there was no air conditioning available when we went to sleep in the evening to freshen up the room. We had to stay with the window opened for a while which took time to properly ventilate. We knew for the second night so we took precaution to open the windows earlier in the evening. Staff was friendly and very helpful (apart from air conditioning which they could not do anything about). Free parking too was very good to have. The other point was the experience in the restaurant where we ordered entrecote for diner which was a let down. Meat was full of nerve and impossible to chew!

pleasant one night stay, very helpful staff, good wifi, clean large room Staff found an empty conference room to securely keep my bicycle for the night. Good buffet on the weekend. Nice breakfast.

Good location for reasonable price. Good beds and breakfast. Some rooms experience street noise.

Arrived late, worked long hours, but the staff were welcoming and accommodating, no hassle.