ibis Toulouse Ponts Jumeaux 3 stars

Customer review rating (ALL Rating) 4.5/5 980 reviews

ibis Toulouse Ponts Jumeaux - Image 1
ibis Toulouse Ponts Jumeaux - Image 2
ibis Toulouse Ponts Jumeaux - Image 3
ibis Toulouse Ponts Jumeaux - Image 4

Description

Hotel extras

  • On the edge of the Canal du Midi in the immediate vicinity of the ring road

  • Close to the airport, the MEET exhibition park and the city center

  • A warm, attentive team

  • Priv. undergrd parking (paid, max. height 71" Priv. outdoor parking (paid)

  • Free WiFi

Our accommodation(s)

Hotel location

ibis Toulouse Ponts Jumeaux

99, boulevard de la Marquette
31000 TOULOUSE
France

GPS:43.610996, 1.420053

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

IBIS KITCHEN RESTAURANT

On the banks of Canal du Midi, the chef invites you to taste traditional, seasonal cuisine in the restaurant or in your room. Open Mon to Fri 12pm - 2pm / 7pm - 10pm. Closed publ. holidays and day before.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  980 reviews

TripAdvisor Rating  4.0/5  751 reviews

Customer review rating 0.5/5

No N. O. T. N. Business - Confirmed reviews ALL

The key for the room was not working, no soap in the shower, no dental kit available, except location of the hotel every thing is under performance when compared to the rest of the hotels in Toulouse.

Dear VENKATA SUDHARSHAN V., Thank you for taking the time to tell us about your experience at the ibis Toulouse Ponts-Jumeaux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Location was too far from transportation and shops and restaurants.

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

The staff was friendly but there weren’t enough towels and the toilet paper was low and not replenished. There was no bathmat for stepping out of the shower. The hairdryer was broken. Lots of things could be improved. The pillows were awful.

Dear JILL S., Thank you for taking the time to tell us about your experience at the ibis Toulouse Ponts-Jumeaux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Customer review rating 4.0/5

Luis Couples - Confirmed reviews ALL

2 nights visiting Toulouse

Shame about the plastic

Customer review rating 2.0/5

Not P. Couples - Confirmed reviews ALL

Excellent except we were not happy with the use of undersheet plastic covers which made sleeping difficult due to the containment of heat

Very average hotel, but great service from the staff

Customer review rating 3.0/5

Tom C. Families - Confirmed reviews ALL

The hotel is basic. Carpet in the room had a big stain. Beds were not comfortable and there weren’t sufficient pillows. The fold out bed blocked access to the bathroom. The restaurant was also not very good: greasy food and the fish was terrible. However, the staff were friendly and helpful.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 500 reviews 7.2/10 Location
  • 668 reviews 6.4/10 Room
  • 701 reviews 9.4/10 Service
  • 7 reviews 4.8/10 WiFi
  • 301 reviews 8.6/10 Breakfast
  • 244 reviews 7.3/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Toulouse