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Mercure Tours Nord Hotel 4 stars

Customer review rating 4.5/5 2,699 reviews
Mercure Tours Nord Hotel
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Hotel extras

  • Easy access to the city center and just 5 mins from the A10 motorway

  • Free enclosed private car park

  • Fine dining

  • Swimming pool and outdoor terrace

  • 4413 sq. ft. (410 m²) of modular rooms which can be adapted to your requirements

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Porter
Leisure and activities
  • Outdoor heated pool
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Tours Nord Hotel

11 rue de l'Aviation
37100
tours
france

Tel: +33247495500

Fax: (+33)2/47495525

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    TOURS ST SYMPHORIEN At 3km / 1.88 miles

  • By helicopter

    ST SYMPHORIEN At 3km / 1.88 miles

  • By car

    A10-TOURS NORD-N°19 At 2km / 1.25 miles

  • By train

    ST PIERRE DES CORPS At 9km / 5.63 miles

  • By train

    TOURS At 7km / 4.38 miles

GPS :47.438095, 0.708801

Our accommodations

Take time to relax in our spacious rooms designed for business trips and family holidays.

Classic Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 26m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Family room with 1 double bed and 1 sofa bed for 2 people.

  • Max. number of persons: 4
  • Area: From 26m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege Room - 1 double bed and 1 sofa bed

  • Max. number of persons: 4
  • Area: From 26m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Classic Room - twin beds

  • Max. number of persons: 2
  • Area: From 26m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Accessible room

Classic Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 26m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Our restaurants and bars

LES VIGNES

Type of cuisine: Regional

Enjoy our fine traditional and regional cuisine in sophisticated surroundings. On sunny days, dine out on the terrace next to the pool,

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Photo non contractuelle / Strictly non binding

Discover the wines of the Loire Valley in our stylish bar. A warm welcome and professionalism are the trademarks of this unique setting.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 320 m²

  • Maximum capacity: 320 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Tours Nord Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,699 reviews

tripadvisor

TripAdvisor Rating 4.0/5

793 reviews

Good stay

Customer review rating 4.5/5

S.h. Families - 17/02/2020 Confirmed reviews ALL

This is the fourth stay at this hotel. On this occasion for the first time the service in the restaurant was excellent. In the past this was my only complaint but there has been a huge improvement.

Dear SUSAN H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent stopover spoiled by a few details

TripAdvisor rating 4.0/5

Y4371VHianc Couples - 18/01/2020 TripAdvisor review

We have stayed many times at this hotel. While not the best Mercure in France, it’s fully up to standard - the rooms are large and well equipped, and the bed is very comfortable. This time a few things were disappointing. On checking in we were very surprised to be told we were no longer Silver status - we checked our account on-line and indeed we were still Silver! This was put right at the desk, but it shouldn’t happen and gives a bad impression. We ate in the restaurant. Based on previous experience, our expectations were not high, but we were dismayed to find that there was nothing on the ‘menu du jour’ that we wanted to eat. Tête de veau anybody? So we ordered from the more expensive à la carte, which was OK but hardly memorable. Then when we came down for breakfast there were many uncleared tables but none available for us. The staff quickly set a table for us, but it’s a small detail that again leaves a bad impression for an hotel with aspirations.

Dear Y4371VHianc, Thank you so much for this nice review regarding our Mercure Tours Nord ! Respecting the breakfast and the restaurant we will make sure to better for your next stay. We will welcome you with pleasure on the occasion of a new step in the Loire Valley ! Regards

good quality rooms

Customer review rating 4.5/5

Anonymous Couples - 04/01/2020 Confirmed reviews ALL

Room is equipped well and spacious, staff polite and professional

Very comfortable stay

Customer review rating 4.5/5

David M. Couples - 23/12/2019 Confirmed reviews ALL

A spacious room with all comforts. A coffee machine would be really good.

Dear Mr M., Thank you very much for your nice comments about our Hôtel. We are glad that you enjoyed our comfortable rooms. Our Privilege rooms are equipped with a Nespresso coffee machine, so do not hesitate to book this type of room. We thank you again for your comment, we will gladly welcome you again for your next trip in Tours! Best regards, Audrey Receptionist

Friendly, professional, comfortable

Customer review rating 4.5/5

Susan O. Couples - 09/12/2019 Confirmed reviews ALL

All the staff we met were courteous and friendly but, at all times, professional. The room was very comfortable and dinner at the restaurant was delicious.

Dear Madam O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Warm welcome, total comfort, delicious food.

Customer review rating 4.5/5

Irene Couples - 19/11/2019 Confirmed reviews ALL

We were so warmly welcomed at reception by the same charming young man as when we visited in August last year. The dinner was way beyond our expectations, the foie gras was the stuff of dreams. The waiter was charming and friendly while remaining entirely professional and very efficient. We slept like babies on the comfy bed and enjoyed the shower.

excellent

Customer review rating 4.5/5

Le G. Business - 11/11/2019 Confirmed reviews ALL

excellent

Cher Monsieur LE g., Nous vous remercions pour votre commentaire suite à votre venue à l'Hôtel Mercure Tours Nord. C’est avec grand plaisir que nous recevons vos compliments. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Ines
Customer review rating 4.5/5

A. Business - 07/11/2019 Confirmed reviews ALL

EXCELLENTE

Chère Madame A., Nous vous remercions pour vos commentaires suite à votre séjour au sein de notre hôtel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Inès

A very pleasant stay

Customer review rating 4.5/5

Su M. Couples - 05/11/2019 Confirmed reviews ALL

The room was spacious with every comfort

Dear DAVID M., We loved reading that you enjoyed your stay with us so much. It was our great pleasure to welcome you, I am sure we will see you again at Mercure Tours Nord. Sincerely, Ines

Enjoyable short break.

Customer review rating 4.5/5

Barbara Couples - 01/11/2019 Confirmed reviews ALL

A return visit. Good location for our various tours of Loire Châteaux, although little to see in actual hotel vicinity. Easy secure parking. Short drive to “park and tram “. Enjoyed the Jardin Botanique in Tours, amongst the chateaus! Quick check in and out. Room was good size, comfortable, neat, modern. Staff friendly and helpful. Breakfast - very good range of hot and cold foods ,pastries etc. Only ate evening meal in hotel restaurant once, (as we like to try different locations.) Ok but a bit pricey.

Dear BARBARA, We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location great facility slow dinner service

Customer review rating 4.5/5

Iain L. Couples - 11/10/2019 Confirmed reviews ALL

Hotel looks great little worn in corridors service good but slow in restraunt

Dear IAIN l., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we hope to host you soon. Sincerely, Ines

Quiet and comfortable

Customer review rating 4.5/5

S H. Business - 01/10/2019 Confirmed reviews ALL

Check in was relatively quick and friendly. My room was a reasonable size and seemed pretty clean, and the bed was comfortable. The food in the restaurant was fine and quite reasonable.

Dear mister H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Welcoming

Customer review rating 4.5/5

Sarah Couples - 22/09/2019 Confirmed reviews ALL

Our first stop en route to Portugal and what a super place. Our dog was welcomed and enjoyed sitting with us on the patio for dinner. There are quiet roads nearby for walking dogs. Our room (upgraded thank you!!!) was very comfortable . The staff were unfailingly helpful and we will definitely use again.

Business Hotel

Customer review rating 4.5/5

S. Business - 16/09/2019 Confirmed reviews ALL

Good Business Hotel... Location is a bit remote, rest is fine...

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Journey stop over

TripAdvisor rating 4.0/5

RAM1058 Couples - 12/09/2019 TripAdvisor review

We were travelling from Pamplona heading to Calais. The hotel was very comfortable and the staff were very helpful and spoke English. The location is ideal for the motorway but not really suitable for visiting Tours without taking the car.

Dear Guest, Many thanks for your kind comment about our hotel and our staff, That's why,we are surprised that you put 1 on 5 for your satisfaction degree? We can't believe is due to our location at 5km fom the city center, because as you said, we are ideally situated from the motorway. With Best regards

Not as good as other Mecure's we have stayed in

Customer review rating 4.5/5

Jim T. Couples - 11/09/2019 Confirmed reviews ALL

Experience was OK but not a hotel I would book again - more like an ibis than a Mecure!

Dear MR T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Pascal Cordier General Manager

very good

Customer review rating 4.5/5

Anonymous Couples - 10/09/2019 Confirmed reviews ALL

had a good stay and an excellent diner xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Comfortable for a one night stopover

Customer review rating 4.5/5

Vlpm Families - 24/08/2019 Confirmed reviews ALL

Good reception. Easy parking comfortable rooms. Restaurant no good to us. Ended up at Poivre Rouge up the road which had food to suit everyone. Breakfast ok but no good for 2 of us with milk allergies and one with wheat allergy as well.

Customer review rating 4.5/5

Sandra M. Families - 20/08/2019 Confirmed reviews ALL

The room was of a good size and very clean as was the bathroom. The restaurant was unable to take us and there was no reservation system available at weekends. This meant we had to go looking for another place to eat in town in the pouring rain. The breakfast experience was a little disappointing as the layout of the room meant that one could not see what was on offer all together.

Dear SANDRA M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Nord. I am sorry that your experience in the restaurant did not meet your expectations; allow me to express my sincerest apologies. During summer we welcome a lot a guest in our restaurant and we propose buffet friday and saturday night. That's why we can't make reservation. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely,

Definitely a great experience!

TripAdvisor rating 4.0/5

Anita3517 Family - 18/08/2019 TripAdvisor review

The location was very convenient. The room was bright and pleasant with plenty of space. The breakfast was excellent and the restaurant was definitely five star! But the best part, by far, was the hotel's staff. Always available, incredibly friendly, patient and very helpful. I am definitely staying there next time I am in Tours! It is far better than all the other hotels I have stayed at in the same area [and I have been to most of them because I travel to Tours to visit relatives every year!] My only complaint is that the shower, and also the tiled bathroom floors, are quite slippery and that can be a hazard, as we experienced first-hand. Having said that, I would definitely recommend Mercure!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to see you again very soon. Sincerely,
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