Customer review rating 4.5/5 3,623 reviews
ALLSAFE approved hotel
Labeled ALLSAFE by Bureau Veritas
Easy access to the downtown area and 5 minutes from the A10 highway
Free indoor private car park
Pool and outdoor terrace
410m² of rooms that can be adapted to your needs
Check-in from 15h00
Check out up to 12h00
Take time to relax in our spacious rooms designed for business trips and family holidays.
Classic, family-friendly bedroom - double bed and a double sofa bed
Privilege Room – Queen size bed and a double sofa bed
Classic double bed room or twin beds and a single sofa bed
Superior Room – King size bed and single sofa bed
Number of meeting rooms: 7
Maximum size: 320 m²
Maximum capacity: 320 people
Maximum banquet capacity: 200 people
100% genuine reviews from our guestsFind out more
Nick A. Families - 11/09/2021 Confirmed reviews ALL
Very friendly staff. Dog friendly. Nice clean rooms. very convenient just off motorway.
Stay at Mercure Tours Hotel
Nicki M 26/08/2021 TripAdvisor review
The hotel receptionist was very efficient, although I thought that I had already checked in online, but I still had to answer loads of questions. The room was very clean and just what we needed. However, the restaurant was another story. Because it was Sunday we were told that there was no plate of the day. We asked if my grandson could have just an omelette and chips as he’s vegetarian, but no, they couldn’t do that. He ended up with chips and pasta and the pasta was lukewarm. My daughter ordered a vegetable curry, but it was very small, she had to order a plate of chips later. And on top of all this we waited nearly 1 1/2 hours for our food to arrive. I just don’t think this is good enough.
Francois Families - 23/08/2021 Confirmed reviews ALL
Transiting from Britanny to Alsace, the hotel location was perfect. Overall a good experience
Hans D. Families - 23/08/2021 Confirmed reviews ALL
Good location (for our travel), efficient check in and out - ok room. Noisy air-condition (had to turn it off) and poor room-service - came late and missed items (asked again but never came back).
B. J. Couples - 23/08/2021 Confirmed reviews ALL
One night in a superior room. Good space, but small bathroom. Thankfully separate toilet. We ate in the restaurant on the Monday evening. Good space, plenty of room, good application of Covid rules. The woman who served us was excellent, especially on the wine recommendations! Breakfast was a little more chaotic. But a good selection as we expect from a Mercure!
Our most recent 20 reviews
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