Mercure Tours Nord Hotel 4 stars

Name: Mercure Tours Nord Hotel
Address: TOURS, 37100, FRANCE
Telephone: (+33)2/47495500
Rating: 4.5

Customer review rating 4.5/5 3,133 reviews

ALLSAFE approved hotel

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Mercure Tours Nord Hotel

Hotel for travellers looking for local and authentic experiences

Whether your stay is for business or pleasure, the entire team of Mercure Tours Nord listens to you and is at your disposal to give you the best.

Patricia Blondel, Hotel Manager

Mercure Tours Nord offers you spacious rooms and six versatile, fully equipped meeting rooms in a handsome building. With a focus on relaxation, our hotel in Tours invites you to make the most of the heated swimming pool and the sunny terrace, where you can enjoy the quintessential Touraine dishes of our restaurant. Be sure to sample the local products served at the breakfast buffet. Later in the day, give in to the tempting Loire Valley vintages on our bar's wine list.

Ten minutes from the airport and the historic town centre, our hotel in Tours has free private parking, making your outings by car so simple. With direct access to the A10 and A28 motorways, we enjoy an ideal location as you travel along the route of the The Villandry gardens, Touraine vineyards, Leonardo da Vinci's home in Clos Lucé & the region's prehistoric cave sites. Take a family outing to zoos at Beauval & La Flèche, less than an hour's drive.

Hotel extras

Labeled ALLSAFE by Bureau Veritas
Easy access to the downtown area and 5 minutes from the A10 highway
Free indoor private car park
Pool and outdoor terrace
410m² of rooms that can be adapted to your needs

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private enclosed outdoor parking
- Bus/coach parking area
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- English
- Spanish
- Portuguese
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying) Need access to your room from 9am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 5PM (Paying) Want to keep your room until 5pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Dry cleaning / Ironing

Outdoor heated pool

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 6:00-12:00/18:00-22:00
- Opening hours : Week-end 6:00-12:00/18:00-22:00

7 meeting room(s)
Conventions hotel
Self service business centre
Copy/print service availablePaying

Hotel location

Mercure Tours Nord Hotel

11 rue de l'Aviation
37100
tours
france

Tel: +33247495500

Fax: (+33)2/47495525

Contact email :

Check-in from 15h00

Check out up to 12h00

By plane
TOURS ST SYMPHORIEN At 3km / 1 miles
By helicopter
ST SYMPHORIEN At 3km / 1 miles
By car
A10-TOURS NORD-N°19 At 2km / 1 miles
By train
ST PIERRE DES CORPS At 9km / 5 miles
By train
TOURS At 7km / 4 miles

GPS :47.438095, 0.708801

Our accommodation(s)

Take time to relax in our spacious rooms designed for business trips and family holidays.

Classic Room - 1 double bed

Max. number of persons: 2
Area: From 26 m² / 280 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Family room with 1 double bed and 1 sofa bed for 2 people.

Max. number of persons: 4
Area: From 26 m² / 280 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Privilege Room - 1 double bed and 1 sofa bed

Max. number of persons: 4
Area: From 26 m² / 280 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Classic Room - twin beds

Max. number of persons: 2
Area: From 26 m² / 280 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Classic Room - 1 double bed

Accessible room

Max. number of persons: 2
Area: From 26 m² / 280 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Rooms

Our restaurants and bars

LES VIGNES

Type of cuisine: Regional

Enjoy our fine traditional and regional cuisine in sophisticated surroundings. On sunny days, dine out on the terrace next to the pool,

Lunch

12:00 - 14:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

19:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

LOUNGE BAR

Discover the wines of the Loire Valley in our stylish bar. A warm welcome and professionalism are the trademarks of this unique setting.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 7
Maximum size: 320 m²
Maximum capacity: 320 people
Maximum banquet capacity: 200 people

Find out more

Well located hotel

Anil Couples - 10/01/2021 Confirmed reviews ALL

The room size and comfort were good and clean. The hotel is ideally located and very close to the airport. It offers a free and secure parking facility. We could not have dinner because of weekend situation so had some snack instead. The croque monsieur was good but the tajine needs to be improved (as well as the prices) because it contained lots of industrialized chemicals. The breakfast was good and plentiful. Most importantly, in view of current pandemic situation and low season, this was one of very few hotels open for business and where the management took all the precautions and necessary measures to make the guests and staff comfortable.

Dear ANILKUMAR H., Thank you for these compliments. The whole team joins me in wishing you a happy new year 2021. Hoping to welcome you again, Sincerely, Patricia Blondel - General Manager

Excellent stay

H H. Couples - 22/12/2020 Confirmed reviews ALL

Seamless check in by a lovely staff, room was very functional but spotless. Bathroom the same. Modern, quiet. Best surprise was the substantial breakfast served in the room on a tray. Will definitely go back and recommend it

Dear HELENE H., Thank you for these compliments. hoping to welcome you again, Sincerely, Patricia Blondel - General Manager h1…

godd stay

Anonymous Business - 03/12/2020 Confirmed reviews ALL

very nice place, clean spaces. i would appreciate to experience the restaurant but unfortunatelly due to sanitary Reason it was closed

Dear GUILLAUME M., Thank you for your comments. Hoping to welcome you again, Sincerely, Patricia Blondel - General Manager h1…

Good stay in lockdown

Maureen A. Couples - 30/11/2020 Confirmed reviews ALL

Lockdown measures: mask at reception and with room service delivery (plus gloves then) Snack food only as weekend but adequate Charming man at reception Spacious and spotless room. Large tv opposite sofa and coffee table. Another table for two for eating. Kettle. Hairdryer in shower. No complaints at all

Dear MAUREEN A., Thank you for these compliments. Hoping to welcome you again, Sincerely, Patricia Blondel - General Manager h1…

Great one night stay with dinner

Bea, L. Couples - 20/10/2020 Confirmed reviews ALL

Our twin was spacious, very clean and quiet. I like when there is a second door which really enables keeping noise away when people passing in the corridors. Separate toilet to the shower room is a bonus. Dinner was well COVID-19 organised and delicious. Staff very friendly throughout.

Dear BEATRICE D., Many thanks for your appreciation of your stay. It is with pleasure that we receive your compliments. I am delighted that our establishment, our services, our rooms and the work of the entire team have been recognized in this way. Sincerely, Patricia Blondel - Directrice h1…

Great stay

Jan G. Couples - 27/09/2020 Confirmed reviews ALL

Staff very helpful and always smiling, room service quick and well served

Dear Jan G., Thank you for these compliments. Hoping to welcome you again, sincerely, Patricia Blondel - General Manager h1…

Perfect overnight

Alina Families - 07/09/2020 Confirmed reviews ALL

Felt safe and well looked after. All personnel were respectful of health and safety measures so would choose this hotel again without doubt. Thank you.

Dear Mrs M., We thank you for your comments regarding your stay at the Hôtel Mercure Tours Nord. We are glad that your stay in our hotel went well, and that you felt safe. We indeed received the ALL Safe label that guarantee the safety of our guests and staff during the pandemic. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located. Services not up to expectations

Arthur P. Friends - 16/08/2020 Confirmed reviews ALL

Bar closed early - no possibility to have welcome drink Breakfast on top of room far whereas Accor hotel advertises free weekend breakfast for diamond members

Convenient situation and good quality

Jeff Couples - 15/08/2020 Confirmed reviews ALL

Good food and very clean and compliant re the virus.

Dear JEFFREY H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not more than three stars!

Mariella Families - 13/08/2020 Confirmed reviews ALL

Too basic in everything! The swimming pool is a box! And not even heated! Room is tiny. We were 3 but got towels for 2.

Dear MARIELLA M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Lewis D. Families - 11/08/2020 Confirmed reviews ALL

The staff were very helpful and the hotel was very clean and we had good service

Dear LEWIS D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A good stop over

G Families - 11/08/2020 Confirmed reviews ALL

We stopped for a night on the way back from our holiday. The hotel is easily reachable from the high way, it has a locked parking area. The check in went very easy and quick, our room was perfectly prepared. Due to COVID the breakfast is organized with quite some restrictions - that doesn't make it very pleasant, but all in all, it was good.

Dear GABOR M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Friendly helpful staff nice rooms

Iain Families - 08/08/2020 Confirmed reviews ALL

Excellent thank you, the linked rooms were perfect for us and the kids, the food great in the bat.

Dear IAIN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice short stay

Charlotte Families - 04/08/2020 Confirmed reviews ALL

We stayed here during our trip to the south. Nice hotel, free large parking and a nice pool. Staff is very friendly. The breakfast is not 'wow' and was missing some good bread but for the rest everything was great. Covid measurements were also respected by all the staff!

Dear CHARLOTTE S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Anonymous Families - 02/08/2020 Confirmed reviews ALL

We stayed here on our way down to the Sputh of France Great location easy to reach Arrived in time for a swim and then dinner at the hotel Was perfectly placed to pop and get petrol the next morning before heading back on the motorway

Dear EVE A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno LEMOINE

Friendly Staff

Aw Families - 20/07/2020 Confirmed reviews ALL

Good location, warm welcome, good hotel

Slightly disappointed

Anon Couples - 19/07/2020 Confirmed reviews ALL

Reception 8/10; Restaurant - Food and Service 8/10; Bedroom 7/10 - Double bed supplied as requested, but sofa opened as additional bed, which was not requested. Room more modest than other Mercure hotels we have stayed in. 4th floor corridor between lift and bedroom 1/10 - very dirty, desparately in need of vacuuming. Let the whole property down. As a result will probably not stay in this Mercure again

Dear ROBERT W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Overnight stay

Andrew S. Couples - 14/07/2020 Confirmed reviews ALL

The hotel is excellent with good rooms a wonderful bed for sleeping but spoilt by a lack of attention to details. For example, in the room there was very little shower gel left in the bottle (these things should be checked, I don’t pay €180 for avroom to have that). There was also an electrical problem in room 220 where the centralised electric switch when on was generating an irritating buzz (silenced when that was switched off). The hotel restaurant was also not rigorous enough checking everyone had masks. Having said that the cuusine was of a very high standard.

Dear mister S. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Excellent sray

Brenda C. Couples - 11/03/2020 Confirmed reviews ALL

Enjoyed our stay. Requested quiet room and were given a room on top floor. The bed was extremely comfortable and we had a good nights sleep. The restaurant was very good and the staff were very friendly and attentive. Will definitely return when we are next in the area

Dear BRENDA C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

S.h. Families - 17/02/2020 Confirmed reviews ALL

This is the fourth stay at this hotel. On this occasion for the first time the service in the restaurant was excellent. In the past this was my only complaint but there has been a huge improvement.

Dear SUSAN H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Our most recent 20 reviews

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