Mercure Tours Nord Hotel 4 stars

Customer review rating 4.5/5 3,133 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Tours Nord Hotel
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Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Easy access to the downtown area and 5 minutes from the A10 highway

  • Free indoor private car park

  • Pool and outdoor terrace

  • 410m² of rooms that can be adapted to your needs

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Leisure and activities
  • Outdoor heated pool
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service availablePaying
Information message

Hotel location

Mercure Tours Nord Hotel

11 rue de l'Aviation
37100
tours
france

Tel: +33247495500

Fax: (+33)2/47495525

Check-in from 15h00

Check out up to 12h00

  • By plane

    TOURS ST SYMPHORIEN At 3km / 1 miles

  • By helicopter

    ST SYMPHORIEN At 3km / 1 miles

  • By car

    A10-TOURS NORD-N°19 At 2km / 1 miles

  • By train

    ST PIERRE DES CORPS At 9km / 5 miles

  • By train

    TOURS At 7km / 4 miles

GPS :47.438095, 0.708801

Our accommodation(s)

Take time to relax in our spacious rooms designed for business trips and family holidays.

Classic Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family room with 1 double bed and 1 sofa bed for 2 people.

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room - 1 double bed and 1 sofa bed

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room - twin beds

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room - 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

LES VIGNES

Type of cuisine: Regional

Enjoy our fine traditional and regional cuisine in sophisticated surroundings. On sunny days, dine out on the terrace next to the pool,

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Non contractual photo

Discover the wines of the Loire Valley in our stylish bar. A warm welcome and professionalism are the trademarks of this unique setting.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 320

  • Maximum capacity: 320 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Tours Nord Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,133 reviews

tripadvisor

TripAdvisor Rating 4.0/5

850 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Well located hotel

Customer review rating 4.5/5

Anil Couples - 10/01/2021 Confirmed reviews ALL

The room size and comfort were good and clean. The hotel is ideally located and very close to the airport. It offers a free and secure parking facility. We could not have dinner because of weekend situation so had some snack instead. The croque monsieur was good but the tajine needs to be improved (as well as the prices) because it contained lots of industrialized chemicals. The breakfast was good and plentiful. Most importantly, in view of current pandemic situation and low season, this was one of very few hotels open for business and where the management took all the precautions and necessary measures to make the guests and staff comfortable.

Dear ANILKUMAR H., Thank you for these compliments. The whole team joins me in wishing you a happy new year 2021. Hoping to welcome you again, Sincerely, Patricia Blondel - General Manager

Excellent stay

Customer review rating 4.5/5

H H. Couples - 22/12/2020 Confirmed reviews ALL

Seamless check in by a lovely staff, room was very functional but spotless. Bathroom the same. Modern, quiet. Best surprise was the substantial breakfast served in the room on a tray. Will definitely go back and recommend it

Dear HELENE H., Thank you for these compliments. hoping to welcome you again, Sincerely, Patricia Blondel - General Manager h1…

godd stay

Customer review rating 4.5/5

Anonymous Business - 03/12/2020 Confirmed reviews ALL

very nice place, clean spaces. i would appreciate to experience the restaurant but unfortunatelly due to sanitary Reason it was closed

Dear GUILLAUME M., Thank you for your comments. Hoping to welcome you again, Sincerely, Patricia Blondel - General Manager h1…

Good stay in lockdown

Customer review rating 4.5/5

Maureen A. Couples - 30/11/2020 Confirmed reviews ALL

Lockdown measures: mask at reception and with room service delivery (plus gloves then) Snack food only as weekend but adequate Charming man at reception Spacious and spotless room. Large tv opposite sofa and coffee table. Another table for two for eating. Kettle. Hairdryer in shower. No complaints at all

Dear MAUREEN A., Thank you for these compliments. Hoping to welcome you again, Sincerely, Patricia Blondel - General Manager h1…

Great one night stay with dinner

Customer review rating 4.5/5

Bea, L. Couples - 20/10/2020 Confirmed reviews ALL

Our twin was spacious, very clean and quiet. I like when there is a second door which really enables keeping noise away when people passing in the corridors. Separate toilet to the shower room is a bonus. Dinner was well COVID-19 organised and delicious. Staff very friendly throughout.

Dear BEATRICE D., Many thanks for your appreciation of your stay. It is with pleasure that we receive your compliments. I am delighted that our establishment, our services, our rooms and the work of the entire team have been recognized in this way. Sincerely, Patricia Blondel - Directrice h1…

Great stay

Customer review rating 4.5/5

Jan G. Couples - 27/09/2020 Confirmed reviews ALL

Staff very helpful and always smiling, room service quick and well served

Dear Jan G., Thank you for these compliments. Hoping to welcome you again, sincerely, Patricia Blondel - General Manager h1…

Perfect overnight

Customer review rating 4.5/5

Alina Families - 07/09/2020 Confirmed reviews ALL

Felt safe and well looked after. All personnel were respectful of health and safety measures so would choose this hotel again without doubt. Thank you.

Dear Mrs M., We thank you for your comments regarding your stay at the Hôtel Mercure Tours Nord. We are glad that your stay in our hotel went well, and that you felt safe. We indeed received the ALL Safe label that guarantee the safety of our guests and staff during the pandemic. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located. Services not up to expectations

Customer review rating 4.5/5

Arthur P. Friends - 16/08/2020 Confirmed reviews ALL

Bar closed early - no possibility to have welcome drink Breakfast on top of room far whereas Accor hotel advertises free weekend breakfast for diamond members

Convenient situation and good quality

Customer review rating 4.5/5

Jeff Couples - 15/08/2020 Confirmed reviews ALL

Good food and very clean and compliant re the virus.

Dear JEFFREY H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not more than three stars!

Customer review rating 4.5/5

Mariella Families - 13/08/2020 Confirmed reviews ALL

Too basic in everything! The swimming pool is a box! And not even heated! Room is tiny. We were 3 but got towels for 2.

Dear MARIELLA M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Customer review rating 4.5/5

Lewis D. Families - 11/08/2020 Confirmed reviews ALL

The staff were very helpful and the hotel was very clean and we had good service

Dear LEWIS D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A good stop over

Customer review rating 4.5/5

G Families - 11/08/2020 Confirmed reviews ALL

We stopped for a night on the way back from our holiday. The hotel is easily reachable from the high way, it has a locked parking area. The check in went very easy and quick, our room was perfectly prepared. Due to COVID the breakfast is organized with quite some restrictions - that doesn't make it very pleasant, but all in all, it was good.

Dear GABOR M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Friendly helpful staff nice rooms

Customer review rating 4.5/5

Iain Families - 08/08/2020 Confirmed reviews ALL

Excellent thank you, the linked rooms were perfect for us and the kids, the food great in the bat.

Dear IAIN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice short stay

Customer review rating 4.5/5

Charlotte Families - 04/08/2020 Confirmed reviews ALL

We stayed here during our trip to the south. Nice hotel, free large parking and a nice pool. Staff is very friendly. The breakfast is not 'wow' and was missing some good bread but for the rest everything was great. Covid measurements were also respected by all the staff!

Dear CHARLOTTE S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.5/5

Anonymous Families - 02/08/2020 Confirmed reviews ALL

We stayed here on our way down to the Sputh of France Great location easy to reach Arrived in time for a swim and then dinner at the hotel Was perfectly placed to pop and get petrol the next morning before heading back on the motorway

Dear EVE A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno LEMOINE

Friendly Staff

Customer review rating 4.5/5

Aw Families - 20/07/2020 Confirmed reviews ALL

Good location, warm welcome, good hotel

Slightly disappointed

Customer review rating 4.5/5

Anon Couples - 19/07/2020 Confirmed reviews ALL

Reception 8/10; Restaurant - Food and Service 8/10; Bedroom 7/10 - Double bed supplied as requested, but sofa opened as additional bed, which was not requested. Room more modest than other Mercure hotels we have stayed in. 4th floor corridor between lift and bedroom 1/10 - very dirty, desparately in need of vacuuming. Let the whole property down. As a result will probably not stay in this Mercure again

Dear ROBERT W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Overnight stay

Customer review rating 4.5/5

Andrew S. Couples - 14/07/2020 Confirmed reviews ALL

The hotel is excellent with good rooms a wonderful bed for sleeping but spoilt by a lack of attention to details. For example, in the room there was very little shower gel left in the bottle (these things should be checked, I don’t pay €180 for avroom to have that). There was also an electrical problem in room 220 where the centralised electric switch when on was generating an irritating buzz (silenced when that was switched off). The hotel restaurant was also not rigorous enough checking everyone had masks. Having said that the cuusine was of a very high standard.

Dear mister S. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Excellent sray

Customer review rating 4.5/5

Brenda C. Couples - 11/03/2020 Confirmed reviews ALL

Enjoyed our stay. Requested quiet room and were given a room on top floor. The bed was extremely comfortable and we had a good nights sleep. The restaurant was very good and the staff were very friendly and attentive. Will definitely return when we are next in the area

Dear BRENDA C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.5/5

S.h. Families - 17/02/2020 Confirmed reviews ALL

This is the fourth stay at this hotel. On this occasion for the first time the service in the restaurant was excellent. In the past this was my only complaint but there has been a huge improvement.

Dear SUSAN H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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