Mercure Tours Nord Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,161 reviews

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Mercure Tours Nord Hotel - Image 1
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Mercure Tours Nord Hotel - Image 4
11 rue de l'Aviation, 37100 TOURS, France

Description

Hotel extras

  • GREEN KEY certified

  • Easy access to the downtown area and 5 minutes from the A10 highway

  • Free private closed parking with electric vehicle charging station

  • Enjoy our restaurant "Les Vignes" and its menu featuring local produce

  • 6 meeting rooms available (4,520 sq.ft. / 420 m2)

Our accommodation(s)

Hotel location

Mercure Tours Nord Hotel

11 rue de l'Aviation
37100 TOURS
France

GPS:47.438095, 0.708801

Telephone
Fax +33 2 47 49 55 25

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Mérivé

Mérivé is on the banks of the Loire, where light dances on the water and the seasons change. Its name is a nod to familiar and inspiring landscapes, to the Loire that shapes history, lands and flavors.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,161 reviews

TripAdvisor Rating  4.0/5  986 reviews

Customer review rating 5.0/5

Gary B. Couples - Confirmed reviews ALL

Very nice room. Lovely breakfast. Hopefully will return.

Dear M B., Thank you for your kind words regarding your stay. We are delighted to hear that you enjoyed the room and the breakfast. We look forward to welcoming you back in the future. Raphaël Pelé Director

Customer review rating 3.0/5

Kay M. Couples - Confirmed reviews ALL

We had a very comfortable stay in a spacious room and great location near motorway. However we were over charged in the restaurant a 2 course meal was €26 euros on the menu each for my husband & I but they charged us €72 total. The bar bill and room were correct but as regular travellers through Tours they have lost our business so short sighted!!!

Dear Kay M., Thank you for your feedback regarding your recent stay. I am pleased to hear that you found our hotel comfortable and well-located. However, I sincerely apologize for the billing discrepancy you experienced in our restaurant. This is certainly not the standard we strive for, and I appreciate your alerting us to this issue. Maybe the 26€ you were expecting were not the final price because you chose some items that were not included in the menu? Maybe our waiter did not explain properly that you could choose among the 'star symbols' to get the menu at a discounted price. We value your patronage and hope to have the opportunity to welcome you back in the future, ensuring a more seamless experience. Best regards, Raphaël Pelé General Manager

Customer review rating 2.0/5

Stephen H. Families - Confirmed reviews ALL

When I made the booking I was not informed that the hotel reception, bar and restaurant are were undergoing refurbishment. Although I was still charged full price for my stay.

Dear Mr H., Thank you for your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience caused by the ongoing refurbishment and for the lack of communication regarding our amenities. The reception normally sends a separate e-mail in order to explain the ongoing operations. I am truly sorry if it did not find you. I hope having the chance to be welcoming you once again in what will be a very nice place. Raphaël Pelé General Manager

Customer review rating 5.0/5

Piotr R. Business - Confirmed reviews ALL

Very friendly and helpful staff. Close to the motorway and, like always, this same standard.

Dear M. R., Thank you for your kind words regarding our location and staff. We are pleased to hear that you consistently enjoy your experience at our hotel. Your feedback is greatly appreciated, and we look forward to welcoming you again in the future. See you in february to see our renovations completed ! Raphaël Pelé Director

Customer review rating 4.5/5

Rachel B. Families - Confirmed reviews ALL

Stopover point which did not disappoint. Great meal with fab service.

Dear Mrs B., Thank you for your kind words regarding our location and facilities. We are delighted to hear that your stopover met your expectations and that you enjoyed both the meal and service during your stay. Best regards, Raphaël Pelé Directeur - General Manager

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Other web-users rate our hotel

  • 240 reviews 8.8/10 Location
  • 623 reviews 7.6/10 Room
  • 593 reviews 8.5/10 Service
  • 5 reviews 9.1/10 WiFi
  • 300 reviews 7.5/10 Breakfast
  • 218 reviews 6.4/10 Cleanliness
  • 127 reviews 5/10 Vibe
  • 111 reviews 4.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.