ibis Amsterdam Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 2,273 reviews

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Stationsplein 49, 1012 AB AMSTERDAM, Netherlands

Description

Hotel extras

  • Economy hotel in Amsterdam with an excellent central location

  • Buffet breakfast and free high-speed Wi-Fi

  • Within walking distance of the city's main attractions

  • Cosy Chill#49 bar for meeting friends or fellow travellers

  • 15 min to Schiphol Airport, RAI Centre and Amsterdam Arena

Our accommodation(s)

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Hotel location

ibis Amsterdam Centre

Stationsplein 49
1012 AB AMSTERDAM
Netherlands

GPS:52.379131, 4.897824

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

CHILL 49

Chill #49 is a warm, sociable hotel bar in Amsterdam city centre that's perfect for unwinding after exploring or a long business day. Enjoy food and drinks in a relaxed, social setting. Ideal for morning coffee, informal meetings or an evening drink.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,273 reviews

Customer review rating 4.5/5

David O. Couples - Confirmed reviews ALL

We enjoyed our stay and the Hotel was in a great location. Staff were very friendly and helpful. The only negative was that there was a smell coming from the sink in the ensuite.

Dear David, We really appreciate this positive review of your recent visit. We are delighted you chose our hotel for your Amsterdam visit. It makes us proud to know our team’s welcoming approach and the comfort of your bed stood out during your stay. We always aim to create memorable base for our guests’ explorations. That said, we regret any inconvenience you experienced in the bathroom. Our housekeeping team conducts thorough daily cleaning, and we’ve shared your note with them for immediate attention. Finally, we’re thrilled our central position made your city discoveries effortless. Your appreciation for our sustainability efforts with towel reuse means a lot as we work to reduce environmental impact. We hope to welcome you back soon. Best regards, Natasa Duricic, Operations Manager

Customer review rating 2.0/5

Lisa B. Families - Confirmed reviews ALL

Expensive and not worth it Not a twin room (beds together) Mattress toppers kept sliding off the bed Small room Could not cast or stream Netflix etc to TV No tea or coffee or water facilities in the room (was told bathroom water was ok to drink) Expensive self service coffee near reception Shower sealant : bathroom not clean in places Some could find the trains noisy Not very secure luggage store room I think some of these things (coffee in room especially) are pretty much a basic requirement of any hotel room. Disappointed at the price I paid for the room.. expected much better.

Dear Lisa, Thank you for taking the time to share your feedback with us. We are delighted that you appreciated our central location and found our team to be helpful during your stay. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. We regret the issues you encountered with your accommodation, particularly regarding the room setup and comfort features. Our premium rooms on the top floor include complimentary tea and coffee-making facilities, and we understand this would have enhanced your experience. We sincerely apologize for any shortcomings in the bathroom and appreciate you bringing this to our attention, as our housekeeping team works diligently to maintain high standards throughout the property. We hope to welcome you again in the future. Best wishes, Natasa Duricic, Operations Manager

Customer review rating 3.5/5

Roberta B. Families - Confirmed reviews ALL

We enjoyed the location however the big bed had a lump that made it uncomfortable to sleep on. It was weird to have our window open directly to the train platform. We had to keep it closed the entire time.

Dear Roberta, Thank you very much for your feedback. We’re pleased to know our central location contributed positively to your family trip. Your loyalty as a Classic member through the Accor ALL App means a great deal to us. However, we sincerely regret that some aspects of your stay fell short of your expectations. While our beds are designed for optimal comfort, we acknowledge your experience didn’t reflect this standard. Our team is always available to address room configuration preferences during check-in, and we’ve reinforced this process with staff. Regarding bathroom amenities, we provide standard towels as part of our hygiene protocols. We’re glad our proximity to Amsterdam Central Station offered convenient access to explore the city. The river-view rooms on higher floors remain popular for their tranquil atmosphere. We look forward to welcoming you back on a future trip. Best regards, Natasa Duricic, Operations Manager

Customer review rating 3.5/5

Nicola P. Friends - Confirmed reviews ALL

The safe was broken and couldn't be repaired until Monday (we stayed Friday - Sunday so was broken the whole time) The towels were small, thin and mine had black tyre looking stains on it. We had 2 bath towels for a group of 3 female friends.

Dear Nicola, Thank you for taking the time to share your feedback. We are pleased to know your stay was generally comfortable. That said, we sincerely regret the shortcomings you encountered with room amenities and housekeeping services. Our team is always available to assist with maintenance requests during stays, and we will reinforce our linen quality checks. Regarding breakfast, we appreciate your suggestions for diversifying options and will review our offerings. We hope you enjoyed our proximity to Amsterdam Central Station and the convenience it offers for exploring the city. We hope to see you again soon. Best regards, Natasa Duricic, Operations Manager

Customer review rating 4.5/5

Alan C. Couples - Confirmed reviews ALL

Arrived c1pm, 3 mins walk from Amsterdam Centraal Station, room ready to drop off bags.. in city centre 10 mins later. Fab.

Dear Alan, Thank you for your positive feedback. We are thrilled to hear you had such a pleasant stay at ibis Amsterdam Centre. It’s wonderful that our proximity to Amsterdam Centraal Station made your arrival smooth and allowed you to explore the city quickly. We’re also glad your room was ready for an early check-in, giving you more time to enjoy your trip. Booking as part of your Eurostar package sounds like a great choice, and we’re happy it added convenience to your plans. We hope that you will stay with us again many more times in the future. Best wishes, Natasa Duricic, Operations Manager

Other web-users rate our hotel

  • 4,010 reviews 9.6/10 Location
  • 3,825 reviews 4.8/10 Room
  • 2,617 reviews 8.2/10 Service
  • 87 reviews 4.9/10 WiFi
  • 2,431 reviews 2.9/10 Comfort
  • 1,289 reviews 6.1/10 Cleanliness
  • 1,120 reviews 7.7/10 Breakfast
  • 776 reviews 4.6/10 Value

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