Novotel Marne la Vallée Noisy le Grand 4 stars

The Hotel facilities were not at all good. The look and feel of the way to the room and inside room was not like a standard star Hotel. The Safety Locker was not working. The noise of the nearby Highway could be heard inside the Room(no proper insulation). There was no Iron box. The housekeeping staff didn't even bother to make the Bed properly, also didn't even bother to fill Sugar sachets. The Parking lot was the worst experience. There was no lift, so had to carry the Big luggage through stairs. Also even after making the payment for all 4 nights, the Parking was shown as full, then had to go to reception on one night to find another Open parking option; then on another night, reception employee said that the message was a mistake and that there are enough parking. It was so confusing because the available parking was not for Novotel. Again, I had to go to Reception to ask for support. Also the Parking space is so narrow that it makes lot of difficulty to park and also to leave the place. The reception also gave me one ticket that I can use to go out but that didn't work. So I had to take a new ticket daily from Reception after standing in Queue.

Stayed for 3 nights. Spacious room but the bedsheet of one of the twin beds was mouldy on arrival which is not acceptable. We had breakfast inside the restaurant on the next morning which is comfortable. The next morning, my husband and I informed restaurant staff our room number but a black staff in black dress curtly remarked that breakfast area for group tour members is at hotel lobby area. However, our tour manager later informed us that our breakfast area should be in the restaurant. The same staff stopped a group of us the next morning again! Luckily our tour manager stopped her. A clear case of discrimination! This definitely is an unpleasant experience and memory we associate with this hotel!

Very nice staff, helpful. Especially Mehdi, big star! God location between Paris Center and Disneyland. Easy to get to both locations via train station. Very close to shoppingcenter, where you have almost alll you need.

First, I arrived late at the hotel at around 1 a.m.; there was no staff at the reception. I'm already tired, but I still waited 15 minutes to check-in. Second, the next day morning, some staff opened the room door without my permission and went directly into my room, for 3 god's sake times, at around 10 a.m., 11 a.m., and 12 a.m. This seriously disturbed my sleep. Third, when checking out, I asked the staff a simple question (will the authorized money automatically return to my account since I didn't consume anything?) I rephrased my questions differently, but he still couldn't understand me. The room is nice, but the experience is disappointing.

Good for overnight sleep, but not for longer stay. Not the best location and neighborhood. Rooms were clean and simple. Breakfast - no comments at all, very very limited selection of food.