Hotel Mercure Lyon Centre Lumière 4 stars

Personnel tres gentil mais grand amateurisme

The room was a bit warm even though I turned off the heat. I had to open a window to stay cool.

all good. No complaints.

liked

Very convenient during the film festival Lumière in October. Staff is helpful and polite. Rooms are clean and neat. Standard Plus kind of hotel. Subway station is very close if you need to go downtown. They will see us again.

A good position on the sea front and close to the old town and the shopping area. Friendly and helpful staff and a very comfortable room with balcony.

let's start with the positive things: the location is quite good. Close to the subway, nearby a nice quarter with excellent restaurants and a beautiful farmers market on saturday. The room was clean, quite and there was enough space. The staff was friendly and the hotel has a parking deck. However, it was quite disturbing that the breakfast area wasn't a nice place. The coffee machine hasn't seen any cleaning since -I guess- days; at the orange juice machine was a consistent puddle and no one of the few seen employees was feeling to clean it. The scrambled eggs are the unsavory mush which I know from the low-key-budget hotels. At each level is one coffee machine which creates a nice line-up (which gives enough time to check the cleanliness....) Honey is only downstairs; when the marmelade is off, it is off. Make a long story short: this was out of my so far Mercure experience and by far not a good start into a nice day. At the TV you find Chinese, some English and Italian (beside the French broadcasting-stations); that seems to be the only appreciated guests...) At least I could see ARTE in French.. by the way: many wrote about the parking deck. yes, it is small, but even with my 7seat SUV I survived. Just make sure your car is below 1,8m

Once again, I was very happy with my overnight at the hotel. People are extremely courteous, the room & amenities are very pleasant, breakfast is lavish and more than I need. Also worth noting is that the Mercure Lumière is located in a historical part of Lyon where cinema was born...

The location is nice and the facilities are modern, clean and the room was cosy. The breakfast had every kind of food, from ham to pastries. A nice stay.

I complained about the shower flooding on the very first day, but no action was taken throughout my 5 day stay.

everything was according to expectation!

We had two great days at Lyon staying at the Mercure Lumiere. Was my third time in this beautiful city and same hotel, but first time we also investigated the surroundings.

Convenient

My room was very clean with a comfortable bed and amenities like a coffee pot, refrigerator, bathrobe, and slippers. The hotel is located in a safe, pleasant neighborhood with a tram station and many markets and restaurants nearby. Internet in my room was good, the staff was pleasant, and breakfast was passable. I would gladly stay here in again if passing through Lyon.

The room was very good and the staff were very courteous and nice!