Hotel Mercure Lyon Centre Lumière 4 stars

Customer review rating 4.2/5 2,722 reviews
Hotel Mercure Lyon Centre Lumière
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Hotel extras

  • 10 minutes from the Lyon Part Dieu station and the Lyon city center

  • A renovated restaurant offering fresh produce-based cuisine

  • Secure private parking (extra charge)

  • 4 fully renovated modular meeting rooms

  • Metro at the base of the hotel (Sans Souci station, 4 stops from Place Bellecour)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing (Nearby)Paying
  • Boutique Gourmande
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
Business services
  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

The Mercure Lyon Lumière hotel is currently undergoing renovation to enhance your future comfort. You will soon be able to discover our new concept: more comfortable, more inviting and more innovative, with new amenities.

Hotel location

Hotel Mercure Lyon Centre Lumière

69 cours Albert Thomas
69003
lyon
france

Tel: +33478537676

Fax: (+33)4/72369765

Contact email

Check-in from 12h00

Check out up to 12h00

  • CORDELIERS :   9 SAINT GERVAIS

  • SANS SOUCI :   69 SANS SOUCI

  • SANS SOUCI :   D SANS SOUCI

  • By plane

    LYON ST EXUPERY At 24.9km / 15.47 miles

  • By car

    A43 LYON MERMOZ HOPITAUX EST At 5km / 3.13 miles

  • By car

    A6 LYON GRENOBLE CHAMBERY At 15km / 9.38 miles

  • By car

    A7 LYON BOURG GENEVE HOPITAU EST At 10km / 6.25 miles

  • By train

    LYON PART DIEU At 2.5km / 1.55 miles

  • By train

    LYON PERRACHE At 6km / 3.75 miles

GPS :45.746983, 4.867078

Our accommodations

Whether for a business stay or "cocooning," choose between the comfort of our Standard room or the space offered by our Privilege room. You will then enjoy a wide range of services with lots of little details.

Accessible room

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20
  • Views: City side, Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine(...)
Accessible room

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 26
  • Views: City side, Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LE HANGAR

Type of cuisine: French

Chef Jean Philippe Gascon offers a selection of refined dishes to suit your tastes at the Cinématographe restaurant, or quick, carefully prepared meals at the Entracte.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE HANGAR

Photo non contractuelle / Strictly non binding

At lunchtimes, choose from a delicious selection of crispy bread, seasonal salads or steak tartare. In the evening, unwind with a Crozes-Hermitage or a Saint Joseph wine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 110

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Hotel Mercure Lyon Centre Lumière

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,722 reviews

tripadvisor

TripAdvisor Rating 4.0/5

488 reviews

expensive vs service

Customer review rating 4.2/5

Anonymous Business - 11/02/2020 Confirmed reviews ALL

bathroom with lots of limestone on the showerhead. not been cleaned since months! breakfast: too much "do it yourself" and no clear indication of where the products are. Not open before 06h30 in the morning, so for early deperture leaves very small window to take breakfast. noise: being just beside the hospital the noise is not filtered sufficiently.

RAS

Customer review rating 4.2/5

C. Business - 27/01/2020 Confirmed reviews ALL

RAS

uitstekend

Customer review rating 4.2/5

Karin Business - 20/01/2020 Confirmed reviews ALL

last minute booking door sneeuwval in les trois vallées

Grand barnum

Customer review rating 4.2/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

Personnel tres gentil mais grand amateurisme

The stay was fine overall.

Customer review rating 4.2/5

Anonymous Business - 25/11/2019 Confirmed reviews ALL

The room was a bit warm even though I turned off the heat. I had to open a window to stay cool.

all good.

Customer review rating 4.2/5

Holger H. Business - 15/11/2019 Confirmed reviews ALL

all good. No complaints.

good

Customer review rating 4.2/5

Vasudeva Business - 07/11/2019 Confirmed reviews ALL

liked

Convenient, quite quiet and very clean

TripAdvisor rating 4.0/5

markhenry2 Business - 18/10/2019 TripAdvisor review

Very convenient during the film festival Lumière in October. Staff is helpful and polite. Rooms are clean and neat. Standard Plus kind of hotel. Subway station is very close if you need to go downtown. They will see us again.

Dear Mark, we would like to thank you for the time dedicated to write a review. We are delighted to read that you enjoyed your stay during Festival Lumière, and particularly the warm welcome from our staff, the cleanliness of the rooms, and the ideal location near the metro station. We hope to welcome you again in the near future. Best regards from Lyon The management team / Hôtel Mercure Lyon Centre Lumière

Better than expected

Customer review rating 4.2/5

Eric P. Couples - 11/10/2019 Confirmed reviews ALL

A good position on the sea front and close to the old town and the shopping area. Friendly and helpful staff and a very comfortable room with balcony.

closer to be an IBIS, rather than Mercure

Customer review rating 4.2/5

Anonymous Couples - 08/10/2019 Confirmed reviews ALL

let's start with the positive things: the location is quite good. Close to the subway, nearby a nice quarter with excellent restaurants and a beautiful farmers market on saturday. The room was clean, quite and there was enough space. The staff was friendly and the hotel has a parking deck. However, it was quite disturbing that the breakfast area wasn't a nice place. The coffee machine hasn't seen any cleaning since -I guess- days; at the orange juice machine was a consistent puddle and no one of the few seen employees was feeling to clean it. The scrambled eggs are the unsavory mush which I know from the low-key-budget hotels. At each level is one coffee machine which creates a nice line-up (which gives enough time to check the cleanliness....) Honey is only downstairs; when the marmelade is off, it is off. Make a long story short: this was out of my so far Mercure experience and by far not a good start into a nice day. At the TV you find Chinese, some English and Italian (beside the French broadcasting-stations); that seems to be the only appreciated guests...) At least I could see ARTE in French.. by the way: many wrote about the parking deck. yes, it is small, but even with my 7seat SUV I survived. Just make sure your car is below 1,8m

Another pleasant stay at the Mercure Lyon Lumière

Customer review rating 4.2/5

Michel R. Business - 24/09/2019 Confirmed reviews ALL

Once again, I was very happy with my overnight at the hotel. People are extremely courteous, the room & amenities are very pleasant, breakfast is lavish and more than I need. Also worth noting is that the Mercure Lumière is located in a historical part of Lyon where cinema was born...

Nice stay

Customer review rating 4.2/5

Gerard F. Solo - 09/09/2019 Confirmed reviews ALL

The location is nice and the facilities are modern, clean and the room was cosy. The breakfast had every kind of food, from ham to pastries. A nice stay.

Dear Mr F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Lumière. It is always a pleasure to receive positive feedback.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine Ahronian Assistant Front Office

Shower floods

Customer review rating 4.2/5

Aarti J. Business - 02/09/2019 Confirmed reviews ALL

I complained about the shower flooding on the very first day, but no action was taken throughout my 5 day stay.

Dear Mrs J., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Lumière. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Delphine Ahronian Assistant Front Office

very well

Customer review rating 4.2/5

Anonymous Business - 20/08/2019 Confirmed reviews ALL

everything was according to expectation!

Dear Bieke S., Thank you for sharing your experience, at the Hôtel Mercure Lyon Centre Lumière. It is always a pleasure to receive positive feedback. I will share your comment with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Alexie - Front desk Mercure Lyon Centre Lumière

Great hotel in the cinema quarter of Lyon

Customer review rating 4.2/5

Roberto Families - 11/08/2019 Confirmed reviews ALL

We had two great days at Lyon staying at the Mercure Lumiere. Was my third time in this beautiful city and same hotel, but first time we also investigated the surroundings.

Dear Mr L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon in this beautiful city. Sincerely, Alexie Front Desk- Mercure Lyon Centre Lumière

Good location

Customer review rating 4.2/5

Ahmed O. Families - 03/08/2019 Confirmed reviews ALL

Convenient

Clean, modern, comfortable, and convenient

Customer review rating 4.2/5

Jeff Solo - 17/07/2019 Confirmed reviews ALL

My room was very clean with a comfortable bed and amenities like a coffee pot, refrigerator, bathrobe, and slippers. The hotel is located in a safe, pleasant neighborhood with a tram station and many markets and restaurants nearby. Internet in my room was good, the staff was pleasant, and breakfast was passable. I would gladly stay here in again if passing through Lyon.

Dear Mr. W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Lumière. It is always a pleasure to receive positive feedback. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one ! Sincerely, Laura The reception

It was a great experience

Customer review rating 4.2/5

Anonymous Business - 05/07/2019 Confirmed reviews ALL

The room was very good and the staff were very courteous and nice!

Dear Madhusudhan N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Lumière. It was a pleasure to welcome you. Sincerely, Claire Kraszewski Front Office Manager

Very well priced central Lyon hotel with very obliging service

Customer review rating 4.2/5

Terrie G. Couples - 29/06/2019 Confirmed reviews ALL

The hotel was very well placed for us, well priced and the staff were very kind in printing tickets for us.

Poor customer service

Customer review rating 4.2/5

Paul P. Couples - 02/06/2019 Confirmed reviews ALL

We booked at another accor hotel that was closing and told that our booking details and cost would be the same. Our booking included 2 city cards When checking in the staff member said there was no details of the city cards but would follow it up_ this did not happen__ at 9am the next day I checked and was told no manager around and come back at 10 am _ after still a lot of confusion and manager did not speak to us but we then had to go to tourist office and wait there for 40 minutes Also web site said restaurant was at hotel but the Hanger with a limited menu and other restaurant was not operating

Dear Mr P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Lumière. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Delphine Ahronian Assistant Front Office
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