Mama Shelter Lyon 3 stars

Customer review rating (ALL Rating) 4.4/5 2,437 reviews

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13 Rue Domer, 69007 LYON, France

Description

Hotel extras

  • Stylish restaurant and cozy terrace.

  • Local and homemade cuisine

  • DJ sets & lives

  • Meeting rooms that can be made private

  • 5-star bedding

Our accommodation(s)

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Hotel location

Mama Shelter Lyon

13 Rue Domer
69007 LYON
France

GPS:45.746886, 4.844683

Telephone
Fax +33 4 78 02 58 02

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Mama Restaurant Lyon

Our chefs prepare simple, mouth-watering dishes inspired by traditional cuisine from Lyons to make you feel right at home.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,437 reviews

TripAdvisor Rating  4.5/5  1,852 reviews

Certificate of excellence 2024

very good hotel

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

any problem thank's

Dear Guest, We very much appreciate your comments regarding your stay at the Mama Shelter Lyon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MAMA SHELTER LOVE YOU !

Very good all round - staff particularly pleasant and helpful.

TripAdvisor rating 4.0/5

M9270NUgillians Couples - TripAdvisor review

Service good and rooms clean and quirky. Doubled bedded room layout a bit odd - would have preferred bedstead against back wall rather than in the middle of the room! Maneuvering around the room difficult due to position of the bed. Glad to say even though hotel was full we were not disturbed by any noise. We ate one evening in the restaurant and the food was edible and the service very attentive and pleasant. Staff in general were young, very helpful and efficient. Well done to them.

Good stay

Customer review rating 4.0/5

Mike Friends - Confirmed reviews ALL

All the staff was always very helpful and friendly. The only “bad” thing was that we had to ask twice for an additional towel (we were 3 people in the room and booked for 3 people). The first time we asked for it and got it right away but after the cleaning crew passed through, the 3rd towel was removed so we had to ask for it again.

Dear Mike L., We very much appreciate your comments regarding your stay at the Mama Shelter Lyon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mama Loves You !

Truly nice experience

Customer review rating 5.0/5

Sarah Families - Confirmed reviews ALL

Hotel kids friendly but quiet, waiters and waitresses truly nice and caring. The restaurant is really good and the breakfast wonderful! The room is clean, nicely decorated and well located. I recommend!

Dear Sarah, Dear [Guest’s Name], Thank you for your kind words! We’re delighted you enjoyed our family-friendly atmosphere, caring staff, delicious meals, and well-decorated, clean room. We truly appreciate your recommendation and look forward to welcoming you back soon! MAMA LOVES U <3

Very positive experience

Customer review rating 4.5/5

Colin Families - Confirmed reviews ALL

I have only good things to say about this hotel: ideally located (for me), comfortable bed, excellent food and extremely friendly and helpful staff.

Hi Colin, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with us. It’s great to know that you enjoyed our location, the comfort of the bed, the food, and especially our team. We truly appreciate your kind words and look forward to welcoming you back soon! Best regards, The Mama Shelter Lyon Team

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Other web-users rate our hotel

  • 452 reviews 8.5/10 Location
  • 1,067 reviews 6.5/10 Room
  • 1,204 reviews 8.8/10 Service
  • 9 reviews 9.4/10 WiFi
  • 608 reviews 7.8/10 Food
  • 600 reviews 8.9/10 Vibe
  • 556 reviews 9.1/10 Breakfast
  • 282 reviews 7.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.