Mama Shelter Lyon 3 stars

Customer review rating (ALL Rating) 4.4/5 2,009 reviews

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13 Rue Domer, 69007 LYON, France

Description

Hotel extras

  • Stylish restaurant and cozy terrace.

  • Local and homemade cuisine

  • DJ sets & lives

  • Meeting rooms that can be made private

  • 5-star bedding

Our accommodation(s)

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Hotel location

Mama Shelter Lyon

13 Rue Domer
69007 LYON
France

GPS:45.746886, 4.844683

Telephone
Fax +33 4 78 02 58 02

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Mama Restaurant Lyon

Our chefs prepare simple, mouth-watering dishes inspired by traditional cuisine from Lyons to make you feel right at home.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,009 reviews

TripAdvisor Rating  4.5/5  1,876 reviews

Certificate of excellence 2024

Customer review rating 4.5/5

Messaline R. Business - Confirmed reviews ALL

Salut Messaline, Un grand merci pour vos compliments ! C'est toujours un plaisir de recevoir des commentaires aussi positifs de la part de nos clients. Nous sommes fiers de notre équipe et de l'atmosphère unique que nous avons créée au Mama Shelter Lyon. Mama Loves you!

Customer review rating 2.0/5

Gregory T. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Yves V. Couples - Confirmed reviews ALL

Salut V. ! Mama Says : merci infiniment pour ce retour et vos paroles attentionnées envers notre équipe 😊 Nous transmettrons cette belle énergie à toute la team de lyon. Merci encore car c’est grâce à cette force que nous pouvons vous faire vivre des moments dans l’ambiance fun et décontracté de la Mama. On espère vous recevoir de nouveau très vite car c’est toujours un plaisir de vous avoir parmi nous. Mama Loves You !

Customer review rating 1.5/5

Michael H. Business - Confirmed reviews ALL

Dear Mickael , Thank you for taking the time to share your feedback following your recent stay with us. We are truly sorry to hear about the inconvenience you experienced with the shower. Please accept our sincere apologies. After your departure, we promptly investigated the issue and have identified the source of the problem. We are already in the process of resolving it, and it will be fully repaired very shortly to prevent this from happening again. Regarding breakfast, we understand your disappointment. While we do offer filtered coffee in thermoses for convenience, we also have espresso-based drinks available upon request. We regret that this was not made clearer during your stay. As for the housekeeping team’s presence near your room, we appreciate your feedback and will ensure better discretion and organization moving forward. We hope you might reconsider and give us another opportunity to welcome you again. Regaining your trust is very important to us, and we are committed to providing a much-improved experience in the future. Sandrine

Customer review rating 4.5/5

Monica S. Families - Confirmed reviews ALL

Salut Monica ! Mama Says : merci infiniment pour ce retour et vos paroles attentionnées envers notre équipe 😊 Nous transmettrons cette belle énergie à toute la team de lyon. Merci encore car c’est grâce à cette force que nous pouvons vous faire vivre des moments dans l’ambiance fun et décontracté de la Mama. On espère vous recevoir de nouveau très vite car c’est toujours un plaisir de vous avoir parmi nous. Mama Loves You !

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Other web-users rate our hotel

  • 489 reviews 8.4/10 Location
  • 1,079 reviews 5.9/10 Room
  • 1,183 reviews 8.8/10 Service
  • 7 reviews 8.8/10 WiFi
  • 627 reviews 8.2/10 Food
  • 597 reviews 9.1/10 Vibe
  • 536 reviews 9.2/10 Breakfast
  • 531 reviews 6.8/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.