Mama Shelter Lyon 4 stars

Name: Mama Shelter Lyon - ALL
Address: 13 Rue Domer, LYON, 69007, FR
Telephone: +33478025800
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 2,498 reviews

74 74 photos

13 Rue Domer, 69007 LYON, France

See rates

Mama Shelter Lyon

Fun, affordable and popular designer rooms and restaurants

In the heart of Lyon, Mama Shelter welcomes you to a lively place where modern design, comfort and a warm atmosphere come together. Its 156 cozy and comfortable rooms with 5-star bedding, as well as its vibrant spaces, offer an ideal setting for a weekend or a family getaway. Signature cocktails and dishes to share turn every stay into an inspiring and memorable experience.

With its stylish and colorful rooms, its restaurant and its lively bar, Mama Shelter is perfect for a weekend or a family getaway in the heart of Lyon, France's culinary capital.

Lyon captivates with its rich history, renowned cuisine and vibrant cultural scene. Mama Shelter is the perfect starting point to explore Old Lyon, with its markets and culinary treasures.

Mama Shelter Lyon combines creative design, a warm atmosphere and vibrant energy in the heart of the French gastronomy capital. Every stay here becomes a fun and memorable experience for families, friends and explorers. Welcome!

Sandrine JOUOT, Hotel Management

Hotel extras

Stylish restaurant and cozy terrace.
Local and homemade cuisine
DJ sets & lives
Meeting rooms that can be made private
5-star bedding

Our accommodation(s)

Room

SMALL MAMA DOUBLE

2 pers. max
15 m² / 161 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

MEDIUM MAMA DOUBLE

2 pers. max
17 m² / 182 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

MEDIUM MAMA DOUBLE ACCESSIBLE

2 pers. max
17 m² / 182 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

See availabilities

Room

MEDIUM MAMA TWIN

2 pers. max
17 m² / 182 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

XXL MAMA FAMILY

4 pers. max
34 m² / 365 sq ft

Bedding 1 x Queen size bed(s) and 2 x Single bed(s)

See availabilities

Room

LARGE MAMA TERRACE

2 pers. max
17 m² / 182 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

XL MAMA PENTHOUSE

2 pers. max
36 m² / 387 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

XXL MAMA TERRACE CORNER

3 pers. max
43 m² / 462 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)

See availabilities

Room

XL MAMA TERRACE

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)

See availabilities

Room

MEDIUM MAMA DOUBLE ACCESSIBLE

2 pers. max
17 m² / 182 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

See availabilities

Hotel location

Mama Shelter Lyon

13 Rue Domer
69007 LYON
France

GPS:45.746886, 4.844683

+33 4 78 02 58 00

+33 4 78 02 58 02

PART DIEU

Railway station

Access: 5 km / 3.11 mi 30 min walk / 15 min drive

Shuttle

Additional charge

Shuttle scheduled

VIEUX LYON

Tourist attraction

Access: 1 km / 0.62 mi 20 min walk / 10 min drive

Shuttle

Additional charge

Shuttle scheduled

LYON CENTRE

Entertainment/theatre district

Access: 1 km / 0.62 mi 25 min walk / 12 min drive

Shuttle

Additional charge

Shuttle scheduled

BASILIQUE FOURVIERE

Tourist attraction

Access: 1 km / 0.62 mi 25 min walk / 12 min drive

Shuttle

Additional charge

Shuttle scheduled

OPERA

Opera/symphony/concert hall

Access: 1 km / 0.62 mi 25 min walk / 12 min drive

Shuttle

Additional charge

Shuttle scheduled

GERLAND

Sports centre

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

Shuttle

Additional charge

Shuttle scheduled

HALLE TONY GARNIER

Opera/symphony/concert hall

Access: 4 km / 2.49 mi 20 min walk / 10 min drive

Shuttle

Additional charge

Shuttle scheduled

LYON

Restaurant and cafe district

Access: 2 km / 1.24 mi 20 min walk / 8 min drive

Shuttle

Additional charge

Shuttle scheduled

MALL PART DIEU

Shopping centre/mall

Access: 5 km / 3.11 mi 30 min walk / 15 min drive

Shuttle

Additional charge

Shuttle scheduled

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

MAMA RESTAURANT LYON

Our chefs prepare simple, mouth-watering dishes inspired by traditional cuisine from Lyons to make you feel right at home.

Book

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 160 m² / 1722 sq ft
Maximum seats capacity: 130
Maximum capacity for banquets: 100

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 2,498 reviews

Gary C. Friends - 6/24/2026 Confirmed reviews ALL

Room with balcony was very nice. Our friends room next door was not cleaned until after check in. The food at dinner was disappointing but breakfast food was good. However the coffee was so bad we went elsewhere. We asked for a later checkout as we were Gold Accor members and had a late flight. but this could not be provided, not allowed to use our friends room either which was vacant after they left. Apparently something could have been arranged if we paid a €30 euro fee. Most of the staff were very obliging.

Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed your room with balcony and found most of our team members helpful and accommodating. However, we are sorry to learn that several aspects of your stay did not meet your expectations. Please accept our apologies regarding the delay in preparing your friend's room, as well as your disappointment with the dinner offering and the quality of the coffee served at breakfast. Your comments have been shared with the relevant teams so that we can review and improve these areas. We also regret that we were unable to accommodate your late check-out request despite your Accor Gold membership. While late check-out is subject to availability and operational requirements, we understand your frustration, especially given your late flight. We appreciate your feedback regarding the alternative options offered and will take your comments into consideration. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide a much improved experience. Mama ❤ You

Dylan W. W. Business - 6/20/2026 Confirmed reviews ALL

Thank you for taking the time to share your feedback. We are sorry to learn that your stay did not meet your expectations. Our hotel’s design embraces a contemporary minimalist aesthetic, which we understand may not appeal to every guest. However, we take your comments regarding comfort and cleanliness very seriously, as they do not reflect the standards we strive to maintain. We are particularly concerned by your mention of dirty masks in the room and would appreciate the opportunity to investigate this matter further. Please feel free to contact us directly with additional details about your stay. We value all guest feedback as it helps us improve our services, and we regret that we were unable to provide you with a more positive experience. Mama ❤ You

Mariska B. Business - 6/8/2026 Confirmed reviews ALL

Hello, Merci beaucoup pour votre retour ❤️😊 Ravis que vous ayez apprécié l’emplacement, le restaurant et l’accueil de nos équipes ✨ Nous prenons bien note de vos remarques concernant la fermeté du matelas ainsi que le renouvellement des serviettes afin de nous améliorer. Au plaisir de vous accueillir de nouveau chez Mama ! 🏡 Mama love you ❤️

Sandra N. Friends - 6/6/2026 Confirmed reviews ALL

Hello, Merci beaucoup pour votre superbe commentaire et d'avoir partagé votre expérience avec nous 🖤✨ Nous sommes ravis que vous ayez apprécié votre séjour, la gentillesse et la disponibilité de notre équipe 🤗🌟, ainsi que l'accès facile à l'hôtel depuis l'aéroport ✈️🏨. Nous espérons avoir le plaisir de vous accueillir à nouveau 🎉🍹🎶✨ mama love you 🌟

Patricia S. Business - 6/3/2026 Confirmed reviews ALL

hank you so much for this wonderful feedback 💛 We’re delighted to hear that you enjoyed the warm welcome, the team’s attentiveness, the generous breakfast and the comfort of your room 😊✨ It means a lot to know that you loved Mama’s unique personality and atmosphere. We can’t wait to welcome you back for another stay full of good vibes! 😉 Mama loves you ❤️

Web-users rating

Other web-users rate our hotel

511 reviews 8.1/10 Location
1,273 reviews 6.3/10 Room
1,342 reviews 9.1/10 Service
10 reviews 6.2/10 WiFi
661 reviews 8.3/10 Food
621 reviews 8.9/10 Vibe
607 reviews 9.2/10 Breakfast
582 reviews 6.8/10 Comfort

83 reviews 8.4/10 Location
387 reviews 6.3/10 Room
323 reviews 8.6/10 Service
160 reviews 9.3/10 Breakfast
141 reviews 8.6/10 Vibe
89 reviews 6.9/10 Cleanliness
37 reviews 3.9/10 Value

61 reviews 8.5/10 Location
142 reviews 7/10 Room
177 reviews 9.1/10 Service
64 reviews 8.9/10 Vibe
60 reviews 9.4/10 Breakfast
40 reviews 7.2/10 Cleanliness
29 reviews 5/10 Value
18 reviews 7.9/10 Bar

33 reviews 8.4/10 Location
87 reviews 6.7/10 Room
93 reviews 9.3/10 Service
41 reviews 9/10 Breakfast
39 reviews 8.9/10 Vibe
19 reviews 7.1/10 Cleanliness
15 reviews 7.7/10 Amenities
9 reviews 7.8/10 Bar

17 reviews 8.2/10 Location
33 reviews 5.9/10 Room
28 reviews 9.1/10 Service
13 reviews 8.4/10 Vibe
12 reviews 9/10 Breakfast
12 reviews 7.2/10 Cleanliness
11 reviews 8.6/10 Food
11 reviews 7.6/10 Amenities

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mama Shelter Lyon, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mama Shelter Lyon regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.