Mama Shelter Lyon 3 stars

Customer review rating (ALL Rating) 4.4/5 3,129 reviews

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Description

Hotel extras

  • Stylish restaurant and cozy terrace.

  • Local and homemade cuisine

  • DJ sets & lives

  • Meeting rooms that can be made private

  • 5-star bedding

Our accommodation(s)

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Hotel location

Mama Shelter Lyon

13 Rue Domer
69007 LYON
France

GPS:45.746886, 4.844683

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Mama Restaurant Lyon

Our chefs prepare simple, mouth-watering dishes inspired by traditional cuisine from Lyons to make you feel right at home.

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Our guest reviews

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100% genuine reviews from our guests

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ALL Rating  4.4/5  3,129 reviews

TripAdvisor Rating  4.5/5  1,831 reviews

Certificate of excellence 2023

Phenomenal

Customer review rating 5.0/5

Scott M. Couples - Confirmed reviews ALL

Really great, can't say enough good stuff

hello , We very much appreciate your comments regarding your stay at the Mama Shelter Lyon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Will be back

TripAdvisor rating 5.0/5

ScottMoore444 Couples - TripAdvisor review

First time staying in a Mama Shelter and it ROCKED. All staff either on reception or at the bar were fantastic and I loved the entire aesthetic to the hotel. The room was very unique looking and comfortable with a great bathroom and comfy bed. The selection on the TV was particularly excellent, we enjoyed an evening viewing of Big Hero Six. The bar/lobby was also cool and inviting and I enjoyed relaxing there with a few beverages. Location is great for the Jean Mace Metro station as well which gets you anywhere you need to go on Lyon. I'm in a Mama Shelter again in April and now I'm extremely excited to experience this brand a second time.

Good value in central Lyon

TripAdvisor rating 4.0/5

Sioned T TripAdvisor review

Good city centre hotel. The bar is excellent, reasonably priced, and full of locals & guests. Rooms are functional and comfortable but of spartan design. Breakfast is v good. Well located for public transport. Would stay here again.

This hotel is let down by the rooms which at best are nothing special

TripAdvisor rating 3.0/5

Hannele D Business - TripAdvisor review

This hotel has a funky fun bar with friendly staff. It has a restaurant with excellent food and a great breakfast, especially the juicer (scrambled eggs and mushrooms were cold the second time though). It is let down by the rooms which are really very average and the little welcome notes, although sweet, do not change this. Bed is comfy though. My room (606)?was pretty much a disaster as it had the smell of sewage coming through from what I could gather the second sink. I mentioned this three or four times. They said they put some product in there but that didn’t help. If you kept your window open it was better and the last night the smell was so bad I had to keep my window open all night. I did ask if I could have some compensation- they would have offered free parking but I didn’t have a car, and that was it. A little gesture could have made a big difference… you would expect better when you pay over 200 euros a night. Also, Accor silver/gold/platinum members note: no welcome drink, instead an extra bottle of water and two cookies…

Nice experience

Customer review rating 4.5/5

Anders L. Business - Confirmed reviews ALL

Good stay, convenient location with quick check in. Comfortable bed but toiletries in bathroom a bit limited.

Dear ANDERS L., We very much appreciate your comments regarding your stay at the Mama Shelter Lyon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mama Shelter Lyon!

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Other web-users rate our hotel

  • 477 reviews 8.6/10 Location
  • 1,142 reviews 7.3/10 Room
  • 1,401 reviews 9/10 Service
  • 731 reviews 7.6/10 Food
  • 724 reviews 9/10 Vibe
  • 623 reviews 9.2/10 Breakfast
  • 580 reviews 6.7/10 Comfort
  • 356 reviews 7.5/10 Amenities

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