ibis Paris Tour Eiffel Cambronne 15ème 3 stars

Customer review rating (ALL Rating) 4.3/5 3,733 reviews

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Description

Hotel extras

  • Rooms with a view of the Eiffel Tower.

  • A la carte restaurant.

  • Parking: www.oneparkflow.com/parking-hotel-ibis-paris-tour-eiffel-cambronne

  • 5 seminar rooms and catering areas available for private hire.

  • Close to the Eiffel Tower and a stone's throw from metro line 6.

Our accommodation(s)

Book this hotel
Room 1

Equipped with the new "Sweet Bed by ibis" bedding, the new ibis room offers you absolute comfort: two single beds, desk, internet, parquet floor, LCD flat screen with the most popular and a bathroom.

Max. number of persons
2
Area
From 13 m² / 139 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 13 m² / 139 sq ft
  • Bedding 2 x Twin bed(s)

Room of 140 sq.ft. with double bed and memory foam pillows, desk, WIFI, wood floor, LCD TV with international channels, bathroom with shower and magnifying mirror, Nespresso machine and selection of teas for absolute comfort.

Max. number of persons
2
Area
From 13 m² / 139 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • 20'/51 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Equipée de la nouvelle literie "Sweet Bed by ibis", la nouvelle chambre ibis vous offre un confort absolu : un lit double, bureau, internet, parquet, écran plat LCD avec les plus grandes chaines et une salle de bain. Profitez d'une vue Tour Eiffel !

  • Views:

    Historic side view

Max. number of persons
2
Area
From 13 m² / 139 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Equipped with the new "Sweet Bed by ibis" bedding, the new ibis room offers you absolute comfort: a single bed, office, internet, parquet, LCD flat screen with the most popular channels and a bathroom.

Max. number of persons
1
Area
From 10 m² / 107 sq ft

Bedding

Single bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Equipée de la nouvelle literie "Sweet Bed by ibis", la nouvelle chambre supérieure ibis vous offre un confort absolu. Un sofa pour 1 enfant de moins de 16 ans.

Max. number of persons
3
Area
From 19 m² / 204 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

ibis Paris Tour Eiffel Cambronne 15ème

2, rue Cambronne
75015 PARIS
France

GPS:48.847653, 2.301453

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 527 rooms
  • 8 rooms for people with reduced mobility
  • 527 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Portuguese
  • Russian

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Luggage storage

  • Luggage storage Additional charge

Pets

Pets allowed Additional charge

Catering

One Restaurant

2 Bars

Breakfast

  • Buffet Additional charge

Business

5 Meeting rooms

Family

Services for children

  • Video game area
  • Board games available
  • Indoor playground for children
  • Play area
  • Foosball
  • Tourist guide for families

Sports and leisure

Table tennis

  • On site

Bike rack facilities

  • Nearby

Table tennis

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 100 parking spaces
  • Max Limited Height: 1.8 m / 5.9 ft
  • Parking pricing: 30.00 € 30 EUR Per unit

  • Parking for a month
  • Parking for a week

LA PLACE GUSTAVE

Our restaurant offers a menu that combines simplicity with great flavor. Enjoy dishes prepared with care using only the freshest ingredients. A cozy, welcoming atmosphere that feels just like home

Cooking style
Bistro
Capacity
60
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Thematic parties and animation
  • Takeaway Meals

Payment

  • Cash
  • Credit card
  • Cheque
  • Other

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Our restaurant offers a menu that combines simplicity with great flavor. Enjoy dishes prepared with care using only the freshest ingredients. A cozy, welcoming atmosphere that feels just like home

Book

L'OENOMANIAC

Visit our wine bar, a heady blend of togetherness, abundance and sustainability. Sample our selection of sustainably sourced wines around a cheese or charcuterie board.

Bar Type
BAR

Other informations

Services

  • Musical Entertainment

Visit our wine bar, a heady blend of togetherness, abundance and sustainability. Sample our selection of sustainably sourced wines around a cheese or charcuterie board.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,733 reviews

Customer review rating 4.5/5

Lucy M. Families - Confirmed reviews ALL

Dear Lucy M., Thank you for your kind words regarding our location. We are pleased to hear that you enjoyed easy access to public transport and nearby attractions during your stay. We look forward to welcoming you back in the future. Hélène Customer Experience

Customer review rating 3.0/5

Xiangji C. Business - Confirmed reviews ALL

Dear Xiangji C., Thank you for taking the time to share your experience. We are delighted that you enjoyed our location, but we sincerely regret that the noise and soundproofing of your room disturbed your sleep. We take note of your comments, which are valuable to us in our ongoing efforts to improve our customers' experience. We hope to have the opportunity to welcome you again under better conditions. Sincerely, Hélène Customer Experience

Customer review rating 2.5/5

Sameen A. Solo - Confirmed reviews ALL

Dear Sameen A., Thank you for taking the time to share your experience. We are pleased that you enjoyed the location of our hotel, but we sincerely regret that the facilities and services provided did not meet your expectations. Regarding the kettle, please note that we provide a kettle, a Nespresso machine, and a selection of teas in our Comfort double rooms. We also take note of your comments regarding the layout and size of the bathroom. Our rooms are designed according to Ibis standards, where space is optimized for comfort and functionality. As for luggage storage, our establishment does not have a dedicated concierge service. The configuration of our building allows us to secure luggage only through automatic lockers. We understand that this service may not meet your expectations and regret the inconvenience caused. We are sorry that your stay did not live up to your hopes and thank you for your feedback, which helps us better understand the expectations of our clients. We hope to offer you a better experience in the future. Hélène Customer Experience

Customer review rating 0.5/5

Akhil *. A. F. L. Couples - Confirmed reviews ALL

Dear Akhil Rgt A. Faire L., Thank you for taking the time to share your experience. We are sincerely sorry for the inconveniences encountered during your stay. We fully understand your dissatisfaction regarding the assignment of an already occupied room. This situation does not reflect the quality of service we wish to provide to our clients, and we deeply regret this incident. We are also sorry to learn that the welcome at the restaurant and the interactions with our staff did not meet your expectations. Your satisfaction is important to us, and we take your comments very seriously. Regarding the luggage service, our establishment does not have A. dedicated concierge service. Due to the layout of our building, we offer an automated locker system to allow our clients to securely store their luggage. We sincerely regret that your experience was disappointing and we apologize for the inconveniences caused. We hope to have the opportunity to welcome you again for A. significantly improved stay. Hélène Customer Experience

Customer review rating 4.0/5

Thiam H. Couples - Confirmed reviews ALL

Bonjour Thiam H., Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous avez passé un agréable séjour. N'hésitez pas à revenir nous voir lors de votre prochaine visite à Paris. Cordialement, Hélène Expérience Client

Dear Lucy M., Thank you for your kind words regarding our location. We are pleased to hear that you enjoyed easy access to public transport and nearby attractions during your stay. We look forward to welcoming you back in the future. Hélène Customer Experience

Customer review rating 3.0/5

Xiangji C. Business - Confirmed reviews ALL

Although the location is excellent, the room is very small and the soundproofing is terrible. I was frequently woken up by the sound of hairdryers and doors closing in neighboring rooms. What's even more ridiculous is that I could clearly hear people walking past my door in the corridor.

Dear Xiangji C., Thank you for taking the time to share your experience. We are delighted that you enjoyed our location, but we sincerely regret that the noise and soundproofing of your room disturbed your sleep. We take note of your comments, which are valuable to us in our ongoing efforts to improve our customers' experience. We hope to have the opportunity to welcome you again under better conditions. Sincerely, Hélène Customer Experience

Customer review rating 2.5/5

Sameen A. Solo - Confirmed reviews ALL

While the location of the hotel is excellent the services were extremely limited. The hotel rooms didn’t even have a cupboard, an electric kettle which are usually seen with Ibis across different cities. The size of the bathroom is so small that you really need to squeeze and move. Usually other ibis have on demand toileteries - nothing here. In the name of luggage storage again which is common across ibis across they had a paid locker service - the locker so small it didnt even fit a single suitcase. I think staying in a hostel would have been a better choice than paying 700 euros for such a stay

Dear Sameen A., Thank you for taking the time to share your experience. We are pleased that you enjoyed the location of our hotel, but we sincerely regret that the facilities and services provided did not meet your expectations. Regarding the kettle, please note that we provide a kettle, a Nespresso machine, and a selection of teas in our Comfort double rooms. We also take note of your comments regarding the layout and size of the bathroom. Our rooms are designed according to Ibis standards, where space is optimized for comfort and functionality. As for luggage storage, our establishment does not have a dedicated concierge service. The configuration of our building allows us to secure luggage only through automatic lockers. We understand that this service may not meet your expectations and regret the inconvenience caused. We are sorry that your stay did not live up to your hopes and thank you for your feedback, which helps us better understand the expectations of our clients. We hope to offer you a better experience in the future. Hélène Customer Experience

Customer review rating 0.5/5

Akhil *. A. F. L. Couples - Confirmed reviews ALL

No one greets atleast while checkin, The person Paulman gave us keys of A. preoccupied room, how can this even be done. What if you gave keys of room which we occupied, to whom ever reading this review, come to India - you will see what hospitality is. Your restaurant is worst , I came to enquire on menu of breakfast but your manager was on call and told to ask someone else. This is shit kind of experience, housekeeping staff non cooperative , no bell boys.

Dear Akhil Rgt A. Faire L., Thank you for taking the time to share your experience. We are sincerely sorry for the inconveniences encountered during your stay. We fully understand your dissatisfaction regarding the assignment of an already occupied room. This situation does not reflect the quality of service we wish to provide to our clients, and we deeply regret this incident. We are also sorry to learn that the welcome at the restaurant and the interactions with our staff did not meet your expectations. Your satisfaction is important to us, and we take your comments very seriously. Regarding the luggage service, our establishment does not have A. dedicated concierge service. Due to the layout of our building, we offer an automated locker system to allow our clients to securely store their luggage. We sincerely regret that your experience was disappointing and we apologize for the inconveniences caused. We hope to have the opportunity to welcome you again for A. significantly improved stay. Hélène Customer Experience

Customer review rating 4.0/5

Thiam H. Couples - Confirmed reviews ALL

Ok

Bonjour Thiam H., Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous avez passé un agréable séjour. N'hésitez pas à revenir nous voir lors de votre prochaine visite à Paris. Cordialement, Hélène Expérience Client

Customer review rating 0.5/5

Belinda L. P. Couples - Confirmed reviews ALL

Very disappointed for an Accor member to get this hotel I know it is their budget range but it was ridiculous and the onsite restaurant was so bad we couldn’t even half of it the only positive were the friendly staff

Dear Belinda L. P., Thank you for taking the time to share your experience. We are sincerely sorry to hear that the size of your room and bathroom, as well as the comfort provided, did not meet your expectations. Our rooms are designed according to Ibis standards for urban hotels in Paris, where space is often optimized for comfort. We also regret that your experience at the restaurant was not satisfactory. Your feedback is important and allows us to better understand the aspects that affected your stay. However, we are pleased that you appreciated the kindness of our team, and we will not fail to pass on your comment to them. We hope to have the opportunity to welcome you again to provide you with a more pleasant experience. Sincerely, Hélène Customer Experience

Customer review rating 4.0/5

Shailendra J. Couples - Confirmed reviews ALL

All good. Friendly receptionist. Helpful. But rooms are small. For drinking water you need to come near to bar at grounf floor all the time. Drinking Water should be available on each floor. Rest all good.

Dear Shailendra J., Thank you sincerely for your nice comment. We're thrilled that you enjoyed the warm welcome from our team as well as the availability of our staff. We also take note of your remark regarding the size of the rooms. As for drinking water, we want to clarify that the tap water in your room is also safe to drink. Additionally, water fountains are available at the reception as part of our environmental efforts to limit plastic use. We hope to have the pleasure of welcoming you again soon! Best regards, Hélène Customer Experience

Customer review rating 1.0/5

Zulaikha S. Business - Confirmed reviews ALL

Ibis Paris Tour Eiffel Cambronne charged my debit account pre-authorisation before I arrived. Upon checking in, I was charged the full booking amount without deducing the pre-authorisation amount. I was told the pre-authorisation amount would go back to my debit account 24 hours after checking out. Now, it's 2 days later and I still don't see any money going back to my debit account.

Hi Zulaihka, Thank you for your response, and we're sorry for the worry caused by this situation. Regarding billing, we want to clarify a few things. Before your arrival, a preauthorization for the amount of the first night is made on your credit card. This is a banking hold and not an actual charge. The amount of your reservation is then charged upon your arrival, while the preauthorization is automatically released after your departure. However, depending on the banks, the time it takes for the funds to be released can vary and may take up to ten days. We understand that this situation can be confusing, and we appreciate your patience. If the amount still doesn't show as canceled or available in your account after this timeframe, we encourage you to contact your bank, as technical delays can slow down the update of your balance. We apologize for this inconvenience and thank you for your understanding. Hélène Customer Experience

Customer review rating 2.0/5

Nana A. A. Business - Confirmed reviews ALL

Hotel should publicize on their website if they don’t have AC in certain seasons. We are international travelers and won’t be familiar with whatever hotel standards they have in their country. It was a terrible experience to stay for 5 days and no AC, just to be offered a fan which can cause pneumonia for extended periods but I literally had no choice. Opening the windows also caused insects to come into the room. I barely slept through the week.

Dear Nana A. A., Thank you for taking the time to share your experience, and we are truly sorry to hear that your stay was so uncomfortable. We completely understand the difficulties you faced due to the temperature in your room, as well as the inconveniences related to noise and the presence of insects when you had to open the windows. We regret that these conditions disrupted your sleep throughout your stay. Our establishment has a centralized thermal regulation system, which does not allow for individual air conditioning adjustments from the rooms, as part of our Clef Verte environmental initiative. We are sincerely sorry that the proposed solution did not sufficiently improve your comfort. Your feedback is important to us and will help us better consider the expectations of our international clientele. We apologize for this disappointing experience and hope to have the opportunity to regain your trust. Best regards, Hélène Customer Experience

Customer review rating 3.5/5

Derek A. Friends - Confirmed reviews ALL

Hotel in need of some renovation. Breakfast buffet, while adequate, was not as varied as before. The toilet in my room was so tightly fitted I found it difficult to sit comfortably on it.

Hi Derek, Thank you for your loyalty to the ibis Paris Tour Eiffel Cambronne and for taking the time to share your thoughts. We're really sorry to hear that your stay wasn't as satisfying as your previous visit in October 2024. We're taking your comments about the overall condition of the hotel, the variety of our breakfast buffet, and the size of the restrooms into account. We regret that these factors impacted your comfort and experience with us. Your feedback is valuable and helps us identify areas that need special attention to improve our customers' satisfaction. We hope to have the pleasure of seeing you again and providing you with a more enjoyable experience during your next stay in Paris. Best regards, Hélène Customer Experience

Customer review rating 0.5/5

Shun Z. Couples - Confirmed reviews ALL

Dirty room, bathroom not been cleaned before we stay and very small for an normal adult. Hairdryer is very hot when using.

Dear Shun Z., I'm truly sorry to hear that you found your room and bathroom unclean during your stay. That’s certainly not the standard we strive for, and I've already informed our housekeeping team to address it. Regarding the bathroom size, our rooms are designed according to Ibis standards, which can sometimes mean optimizing space in urban settings. Thank you for your feedback, and I hope we can provide you with a better experience next time. Hélène Customer Experience

Customer review rating 5.0/5

Anna B. G. Families - Confirmed reviews ALL

We had a wonderful stay at this ibis hotel in Paris. The hotel was clean, the breakfast was very good, and the staff were friendly and welcoming. Everything made our stay comfortable and enjoyable. We were very happy with our choice and would definitely recommend this hotel to anyone visiting Paris. We would gladly stay here again 🩷

Dear Anna, Thank you so much for your lovely feedback! We're thrilled to hear that you enjoyed your stay and appreciated our friendly staff, excellent breakfast, and cleanliness standards. It means a lot to us that you felt comfortable and enjoyed your time at our hotel. We can't wait to welcome you back on your next visit to Paris! Warm regards, Hélène Customer Experience

Customer review rating 4.0/5

Nadia C. Friends - Confirmed reviews ALL

Basic confort but good enough for 1-2 nights stay. Good breakfast.

Dear Nadia, Thank you for your lovely feedback! We’re thrilled to hear you enjoyed our great location and found our breakfast to your liking. We aim to provide comfort for all our guests, especially for short stays. Looking forward to welcoming you back soon! Hélène Customer Experience

Customer review rating 5.0/5

Tatiana I. Business - Confirmed reviews ALL

I really enjoyed my short stay. The location is great, next to the metro, nice area, many nice brasserie around. The room was neat and clear and comfy. It was a good size too. It was quiet and I had a good night sleep. The breakfast was great, I really enjoyed it. I will definitely use ibis Paris Tour Eiffel Cambronne as my default option for stays in Paris in the future.

Dear Tatiana, Thank you so much for your wonderful feedback! I'm thrilled to hear that you enjoyed your stay and found our location convenient, as well as the room comfortable and quiet. It’s great to know that you had a good night’s sleep and enjoyed our breakfast offerings. We’d love to welcome you back as your go-to option in Paris! Warm regards, Hélène Customer Experience

Customer review rating 3.0/5

Nick B. Business - Confirmed reviews ALL

Pleasant enough staff on arrival but not recognised as an Accor Gold member, no room upgrade (not mentioned), arrival drink not mentioned. No food available until 7pm (though plenty of options outside hotel). Bathroom was microscopic - I could hardly fit. Had to pay to store bags on departure. Not impressed.

Hi Nick, Thank you for sharing your feedback. I’m glad you enjoyed our location, but I’m sorry to hear about the service aspect and the bathroom space. Our rooms are designed per Ibis standards, which sometimes means smaller bathrooms. I also apologize for the bag storage fee; we don't have a dedicated concierge service, which makes it challenging to manage bags at the reception. I appreciate your comments and will ensure they’re addressed with our team. Best regards, Hélène Customer Experience

Customer review rating 5.0/5

Claudia B. Families - Confirmed reviews ALL

Excellent service and a great location, close to the metro and just a 10 minute walk from the Eiffel Tower. There are plenty of restaurants and coffee shops nearby, making it a convenient place to stay and explore the city.

Dear Claudia B., Thank you so much for your lovely feedback! We're thrilled to hear you had a comfortable stay and enjoyed our excellent service and convenient location. It sounds like you made the most of your time exploring Paris! Best regards, Hélène Client Experience

Customer review rating 3.5/5

Lee E. K. I. Friends - Confirmed reviews ALL

Nice hotel downstairs in the lobby/restaurant/bar/patio, but the bathroom in my room was tiny and it felt like a cruise ship sized one. The hotel room was clean and maintained, BUT it had very limited space to unpack my suitcase while I was staying there for 5 days. The staff was friendly and helpful and the restaurant was a positive experience with quality food. But for the price we paid, I would not stay there again unless the price was half the cost of what we paid.

Hi Lee E., Thank you for your feedback! We're glad to hear that you enjoyed our friendly staff and had a positive experience in our restaurant. However, we completely understand your concerns regarding the size of the bathroom and the limited space in your room. Please note that our rooms are designed according to Ibis standards for hotels in Paris, where space is often optimized for comfort and functionality in an urban setting. We're sorry if this didn't meet your expectations during your five-day stay. Your satisfaction is important to us, and we appreciate your input as we continuously strive to improve. We hope you’ll consider us again in the future. Best regards, Hélène Customer Experience

Customer review rating 0.5/5

Sapir *. M. Families - Confirmed reviews ALL

Too small Not a good smell in the room

Dear Sapir, I’m really sorry to hear that you found your room too small and experienced an unpleasant smell. We understand that comfort is key and I’ll be sure to share your feedback with our housekeeping team to ensure we maintain our cleanliness standards. Warm regards, Hélène Customer Experience

Customer review rating 4.5/5

Aasim A. H. Friends - Confirmed reviews ALL

Was looking for a hotel last minute, found this absolute gem, perfect location, train access. Easy to get to.

Hello Aasim A. H., Thank you so much for your wonderful feedback ! We're thrilled to hear that you enjoyed our great location and convenient transport links. It's fantastic that you found us last minute and had a pleasant stay. We hope to welcome you back soon ! Hélène Customer Experience

Customer review rating 4.0/5

Ruth Y. Business - Confirmed reviews ALL

good service good breakfast

Dear Ruth, Thank you so much for your kind words ! We're thrilled to hear that you enjoyed our location, service, and breakfast. We hope to welcome you back for another great stay soon ! Hélène Customer Experience

Other web-users rate our hotel

  • 3,485 reviews 9.7/10 Location
  • 4,081 reviews 4.3/10 Room
  • 2,484 reviews 7.9/10 Service
  • 45 reviews 5.9/10 WiFi
  • 2,799 reviews 2.2/10 Comfort
  • 1,407 reviews 8.3/10 Breakfast
  • 1,238 reviews 7.7/10 Cleanliness
  • 761 reviews 5.7/10 Value

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