Novotel Sheffield Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 1,158 reviews

Novotel Sheffield Centre - Image 1
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Description

Hotel extras

  • Central location, with plenty of nearby transport links, Free WiFi, large ergonomic workspace

  • Leisure facilities, including indoor heated pool and steam room Pre-booking required

  • Elegant restaurant, relaxed modern dining. Hot breakfast buffet, till 11am on weekends

  • 7 versatile meeting rooms which can hold up to 220 people

Our accommodation(s)

Hotel location

Novotel Sheffield Centre

50 Arundel Gate
S1 2PR SHEFFIELD
United Kingdom

GPS:53.379081, -1.46742

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Non contractual photo

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,158 reviews

TripAdvisor Rating  3.9/5  2,173 reviews

Customer review rating 2.5/5

Matthew S. Solo - Confirmed reviews ALL

The hotel was lovely, but in room 337 there is a click… it is very loud and doesn’t seem to happen regularly. It comes from around the area of the fridge and is one loud click followed a few minutes later by 2 loud clocks. Sounds like a switch or something. Goes all night long!

Dear Mr S., Thank you for your feedback regarding your recent stay. I am glad to hear that you found our hotel lovely; however, I sincerely apologize for the disturbance you experienced in your room. We take these matters seriously, and I will ensure that our maintenance team investigates the noise issue you described. Your comfort is important to us, and we appreciate you bringing this to our attention. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 2.0/5

Hilary S. Business - Confirmed reviews ALL

I hate the toilet being by the door and without a sink. Horrible design. Bed was rock hard and breakfast was very poor quality

Dear Ms S., Thank you for your feedback regarding your recent stay. I appreciate your comments on the location and cleanliness of our hotel. However, I regret that the design of the bathroom and the quality of the bed and breakfast did not meet your expectations. Your input is valuable as we strive to improve our services. Kind regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Great hotel

TripAdvisor rating 5.0/5

Oliver P TripAdvisor review

Really nice hotel, pool was warm and room had everything you need. Staff were lovely especially the bartender (didn't catch his name). Would definitely stay again

Thank you for your kind words regarding your stay at our hotel. We are delighted to hear that you enjoyed the warm pool and found our rooms well-equipped. Your compliments about our staff, particularly the bartender, will be shared with the team. We look forward to welcoming you back. Karen Coy, Rooms Division Manager, Novotel Sheffield

Excellent service, high standards

TripAdvisor rating 5.0/5

Ben S TripAdvisor review

Needed a place to stay after a conference. The guy on the desk (I think his name was Evan) checked me in without a fuss and later recommended a place to go in the evening with my colleagues. No messing about and very friendly, same for the other staff. Would stay here again next time I'm in the area

Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you experienced excellent service and found our team, particularly Evan, to be friendly and efficient. It is gratifying to know that our staff recommendations contributed to your enjoyable stay. We look forward to welcoming you back on your next visit to the area. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 2.5/5

Michael S. Solo - Confirmed reviews ALL

Stayed here a few times but this was the worse. There was a number of small problems ranging from no beer in the bar to no plugs in the wash basin. Poor lighting with a standard lamp not working, lack of warmth and a shower which was hard to operate added to the problems.

Dear Michael S., Thank you for providing feedback on your recent stay. I sincerely apologize for the inconveniences you encountered, including the issues with the bar, lighting, and shower. Your comments regarding the lack of warmth and operational difficulties are important to us, and we appreciate you bringing them to our attention. We continually strive to improve our services and facilities to enhance our guests' experiences. Best wishes The Novotel team

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Other web-users rate our hotel

  • 1,048 reviews 9.2/10 Location
  • 1,472 reviews 5.4/10 Room
  • 1,086 reviews 7.2/10 Service
  • 28 reviews 4.5/10 WiFi
  • 735 reviews 5.7/10 Comfort
  • 564 reviews 5.1/10 Cleanliness
  • 554 reviews 6.1/10 Breakfast
  • 459 reviews 5.4/10 Amenities

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