Mercure Hotel Tilburg Centrum 4 stars

Name: Mercure Hotel Tilburg Centrum
Address: TILBURG, 5038 CP, NETHERLANDS
Telephone: (+31)13/5354675
Rating: 4.4

Customer review rating 4.4/5 8,054 reviews

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+ 23 Services

Mercure Hotel Tilburg Centrum

Hotel for travellers looking for local and authentic experiences

Unwind in the heart of Tilburg's bustling city center. Enjoy an aperitif in our bar followed by a refined, GaultMillau-standard meal in our restaurant. If you are a music lover, the famous 013 music venue is 109 yds (100 m) away!

Mr N. M. VAN DEN BROEK, Hotel Manager

Put down your suitcase and enjoy your stay at the Mercure Hotel Tilburg Centrum. This four-star hotel is perfectly located in the city center within walking distance of Tilburg main train station and is easily accessible by car, with parking available next door at the Heuvelpoort parking garage. The CitySauna spa guarantees total relaxation and there are 4 modern meeting rooms available for your meetings. Get your day off to a great start with our extensive and delicious buffet breakfast.

Located right at the heart of Tilburg's cozy and lively city center. A range of entertainment, such as the Pathé cinema and Poppodium 013, can be found within walking distance. The Efteling theme park and Beekse Bergen Safari Park are also easy to reach. The hotel is located in Tilburg city center, which has lots of shops, cozy cafes and restaurants for you to explore. If you're looking for a day trip, why not visit the Efteling theme park or Beekse Bergen Safari Park.

Thanks to its downtown location, the hotel is an ideal base to discover Tilburg and the rest of the beautiful province of Noord Brabant. The station is 875 yds (800 meters) away, and the Heuvelpoort parking garage is right next to the hotel.

Hotel extras

7,535 sq. ft. (700 m2) wellness facility with a number of saunas and pools
Restaurant Taste! 12 Gault&Millau points
Efteling Partner Hotel
At the heart of the city center
Several Family Rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas WIFI is available throughout the hotel
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
Parking
- Public indoor parking (Paying)
- Public indoor parking (Paying) (nearby)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
100% non-smoking hotel
Air conditioned
- Air conditioning
- Air Conditioning
Languages spoken at the hotel
- German
- English
- Spanish
- Dutch
Reception open 24 hours a day
LATE CHECK-OUT UP TO 6PMPaying
Electric car recharging units
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
Gift shop/newspaper shop

Indoor heated pool
Fitness centrePaying
Well-beingPaying
- Jacuzzi (Paying)
- Massage (Paying) Paying
- Sauna (Paying) At CitySauna, relax in a number of rooms spread out over 777 sq. yds (650 m2): - 185°F (85°C) sauna - 203°F (95°C) sauna - Bio sauna - Infrared cabin - Swimming pool - Whirlpool - 2 Turkish baths - Foot bath - Plunge pools - Relaxation room
- Solarium (Paying) Paying
- Tanning salon (Paying) Paying

BreakfastPaying
2 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 17:00-22:00
- Opening hours : Week-end 17:00-22:00

5 Meeting room(s)
Congresses/conventions
- Congress center congrs
- Conventions hotel conven
Self service business centre
Copy/print service availablePaying

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Parking
Restaurant
Fitness centre
Accessibility for people with reduced mobility
Jacuzzi
Massage
Sauna
Spa
Air conditioned
WIFI/Internet Access
Bar
Meetings and events

- Express check-in
- Express check-out
- Late Checkout
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
- High Speed WiFi (Extra)
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

Early check-in/Late check-out
- Express check-in
- Express check-out
- Late Checkout
Hotel accessibility
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
WIFI/Internet Access(Extra)
- High Speed WiFi (Extra)
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

- 378 parking spaces
- Electric car recharging units
- On site
- Public

Parkeergarage Heuvelpoort(Extra)
- 378 parking spaces
- Electric car recharging units
- On site
- Public

1 Bar(s)
2 Restaurant(s)
- Breakfast à la carte (Extra)
- Buffet (Extra)
- Cold snacks
- Hot meals

1 Bar(s)
2 Restaurant(s)
Breakfast(Extra)
- Breakfast à la carte (Extra)
- Buffet (Extra)
Room service
- Cold snacks
- Hot meals

- Jacuzzi/Whirlpool bath
- Massage
- Sauna room
- Solarium / UV
- Tanning Salon
- Turkish Steambath
- Covered
- On site

Spa - Basic Fit(Extra)
- Jacuzzi/Whirlpool bath
- Massage
- Sauna room
- Solarium / UV
- Tanning Salon
- Turkish Steambath
Swimming pool - Citysauna
- Covered
- On site

Board games available

Board games available

3 Meeting room(s)
Self service business center

3 Meeting room(s)
Business centre

Self service business center

- Gym
- Swimming pool

Sports activities
- Gym
- Swimming pool

Gift shop/newspaper shop
- 10 connecting rooms
- 10 family rooms
- 108 non-smoking rooms
- 108 rooms
- 5 floors
- Dutch
- English
- French
- German
- Spanish
- Shoe shine machine
- Umbrellas
- 100% non-smoking hotel
- Air Conditioning
- Waiting area or lounge
Iron at reception

Boutiques/shopping

Gift shop/newspaper shop
Hotel informations
- 10 connecting rooms
- 10 family rooms
- 108 non-smoking rooms
- 108 rooms
- 5 floors
Languages spoken at the hotel
- Dutch
- English
- French
- German
- Spanish
Our rooms fittings
- Shoe shine machine
- Umbrellas
Service And Equipment
- 100% non-smoking hotel
- Air Conditioning
- Waiting area or lounge
Services available at reception

Iron at reception

Hotel location

Mercure Hotel Tilburg Centrum

Heuvel 37
5038 CP tilburg
netherlands

Tel: +31135354675

Fax: (+31)13/5355875

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
Eindhoven Airport At 30km / 18.64 miles
By plane
Schiphol Amsterdam At 120km / 74 miles
By train
Tilburg Centrum At 2km / 1.24 miles

GPS :51.557116, 5.090865

Our accommodation(s)

Choose the room that meets your requirements from the room categories available. Opt for a Standard Room with a view over the Heuvelplein square or enjoy more space and luxury in one of our Privilege Rooms.

Rooms (4)
Suite (1)

Standard Double Room

Max. number of persons: 2
Area: From 23 m² / 248 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Standard Twin Room

Max. number of persons: 2
Area: From 23 m² / 248 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Privilege Room with a double bed

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Standard Room with double bed and sofa

Max. number of persons: 4
Area: From 24 m² / 258 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Rooms

Our restaurants and bars

RESTAURANT TASTE!

Type of cuisine: International

Taste! is anything but a typical restaurant. At Taste! you can enjoy Gault Millau-class food and savor your meal in a trendy, welcoming environment. Taste! serves exclusive, refined cuisine where the taste and experience are central.

Dinner

17:30 - 22:00

~~Mon~~
Tue
Wed
Thurs
Fri
Sat
~~Sun~~

GRAND CAFE PUUR

Type of cuisine: Regional

Enjoy quality local produce in our Grand Café Puur

Lunch

07:00 - 17:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

17:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

GRAND CAFÉ PUUR

Get a taste of the good life at Grand Café Puur, an eatery that leaves you wanting more! Grand Café Puur is a contemporary grand café offering relaxed and sociable dining: a place where everyone feels at home thanks to the welcoming, laid-back atmosphere.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 5
Maximum size: 76 m²
Maximum capacity: 50 people

Find out more

Good stay during COVID shutdown

Cc Business - 10/05/2021 Confirmed reviews ALL

Staff was very helpful.

Friendly staff and clean rooms

Amy Business - 01/05/2021 Confirmed reviews ALL

I stayed here for 10 days. The room was clean and the staff helped me to navigate my visit.

Dear Amy , We very much appreciate your comments regarding your stay at our hotel. I am glad to read that you have enjoyed your stay. We find it very important to give our guests the best service possible. Thank you for sharing your experiences with us. I am so sorry that we didn't meet your expectations about your dinner. Have you asked by the Reception or our Cook in the kitchen if it's possible to arrange a different option? I am sure that they would have made it possible for you to choose something else especially because you were here for 10 days. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariska van Hest Customerservice Mercure Hotel Tilburg Centrum

Good location, good vaue

avmx1000 Business - 07/02/2021 TripAdvisor review

The hotel building is a bit quirky to navigate through, but the hotel staff was very professional and courteous. I especially liked how easy it was to use the parking garage. I will definitely recommend the hotel.

Dear Avmx1000, Thank you so much for your kind words en recommendation. It is good to hear that you are so excited about your stay at our Hotel and about parking your car at the Parkinggarage. I hope that we see you again soon to give you another great experience. Kind regards, Mariska van Hest Customerservice Mercure Hotel Tilburg Centrum

well located

Nicola Solo - 29/01/2021 Confirmed reviews ALL

breakfast very poor

Dear Nicola, Thank you for taking the time to share your experiences with us. We are happy to read that you enjoyed your stay and we are grateful that you made the decision to stay at our hotel. I am sorry to read that we didn't meet in your expectations referring to our breakfast. Can you please tell me what you missed or what you want to see different the next time you stay at our hotel? We do our best to make sure our guests have enough choice. Thanks again for giving your feedback. We appreciate it. I hope that we will see you again. We are ready to welcome you. Kind regards, Mariska van Hest Customerservice Mercure Hotel Tilburg Centrum Mariska van Hest Customerservice

Good location and rooms

Anonymous Solo - 03/01/2021 Confirmed reviews ALL

Everything good, except breakfast by the doorstep was a bit unexpected.

Dear Ilya, We very much appreciate your comments regarding your stay at the Mercure Hotel Tilburg Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We had to improvise with presenting our breakfast because of all the rules during COVID-19. So I can understand why you find it unexpected to see that the breakfast is in our restaurant upstairs instead of finding it downstairs where it usually was. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariska van Hest Customerservice Mercure Hotel Tilburg Centrum

Very pleased

V A. Families - 28/12/2020 Confirmed reviews ALL

Bed was nice and our stay was good. One comment only is we hoped the reception from when we checked in has informed us that we could get breakfast until 11am. We only found out during the check out. But for the rest it was good.

Dear Vanessa, Thank you so much for taking the time to tell us about your experiences during your stay in our hotel. We are so happy to read that you enjoyed your stay. Thank you for your compliments. I will pass them through to my colleagues. I am sure it will stimulate them to continue this way. I am sorry to read there was a miscommunication about the breakfast. I will ask my colleagues about it and come back to you. Thanks again for sharing your feedback. I hope that we soon can welcome you again. Kind regards, Mariska van Hest Customerservice Mercure Hotel Tilburg Centrum

Brilliant location and lovely staff

Scott S. Business - 20/12/2020 Confirmed reviews ALL

Lovely comfortable rooms and the best bath I’ve ever had. Amazing friendly staff. The food was fantastic too.

Dear SCOTT s., We very much appreciate your comments regarding your stay at the Mercure Hotel Tilburg Centrum. Thank you for your lovely comments about our colleagues, this is part of why we love our jobs so much! We also have enjoyed your stay with us and we would like to wish you happy holidays! Hopefully we are able to welcome you back next year. Kind regards, Nikki Rooijakkers Customer Service - Mercure hotel Tilburg centrum

Perfectly located and great service

Deepak Families - 04/12/2020 Confirmed reviews ALL

It's a very nice hotel, the staff is very friendly and helpful. Perfect service.

Dear Deepack, We very much appreciate your comments regarding your stay at the Mercure Hotel Tilburg Centrum. It is always a pleasure to receive positive feedback. Thank you so much for this high score! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will make sure my colleague who checked you in, will get your compliments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariska van Hest Customerservice Mercure Hotel Tilburg Centrum

Fine hotel in a good spot

Jack M. Couples - 28/10/2020 Confirmed reviews ALL

Friendly staff !

Dear Jack, We very much appreciate your comments regarding your stay at the Mercure Hotel Tilburg Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariska van Hest - Customerservice Mercure Hotel Tilburg Centrum

Good but ther is always something

Anonymous Business - 28/10/2020 Confirmed reviews ALL

Location good. Booked premium room, got standard room with filled fridge. Standard room with broken TV and phone. Ordered food in grand café puur and became something completely different. So overall acceptable but there is always something.

Dear Peter, Thank you for taking the time to tell us your experiences during your stay in our hotel. We do our best to make sure our guests had an amazing experience while staying in our hotel. I am sorry to read that we haven't reach that level during your stay. Unfortunately we had to change our dineroptions in our restaurants because of all the rules and changes around COVID-19. My colleagues are doing the best they can to make sure our guest can enjoy their diner. That should not be a reason that the high quality we stand for, can not be served. Can you please tell me what was wrong with the dinner you choose? Please send your feedback to cu… I saw that you didn't get a welcome drink during your stay. I will contact my colleagues about this. It was not our intention to forget. My sincerely appologies. I would like to offer you an extra drink the next time you will visite our hotel. I am glad to read that the problem with your room was solved. I hope that you have enjoyed your stay and we hope to welcome you again very soon. Kind regards, Mariska van Hest - Customerservice Mercure Hotel Tilburg Centrum

Well located

Joan G. Business - 28/10/2020 Confirmed reviews ALL

This was the first time I didn’t feel welcome at Tilburg Mercure

Dear Juan, Thank you for taking the time to tell us about your experience at the Mercure Hotel Tilburg Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. My colleagues from the Reception have already contacted you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Mariska van Hest - Customerservice Mercure Hotel Tilburg Centrum

Well located

Elena Business - 28/10/2020 Confirmed reviews ALL

Amazing service and amazing toasts with eggs, mushrooms and spinach ;)

Dear Elena, Thank you for taking your time to tell us about your experiences during your stay in our hotel. It's so good to hear that you enjoyed your stay! I will make sure your compliments reach my colleagues. Thanks again and we hope to welcome you soon. Kind regards, Mariska van Hest - Customerservice Mercure Hotel Tilburg Centrum

Very good stay

Wim Families - 25/10/2020 Confirmed reviews ALL

We had a great time

Dear Wim K., We very much appreciate your comments regarding your stay at the Mercure Hotel Tilburg Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will discuss the online checking-in problem with my colleagues. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariska van Hest - Customerservice Mercure Hotel Tilburg Centrum

Well located, convenient parking, great restaurants and amenities in the locality

Kev Business - 05/10/2020 Confirmed reviews ALL

Room was good, nice decor, friendly staff, nice food in the restaurant. Docked 2 points because the street noise on Fridays and Saturdays is quite loud if you have a street facing room. Could hinder you if you're a light sleeper.

Great staff, great location

Anonymous Solo - 01/10/2020 Confirmed reviews ALL

Despite the covid issues this was another great stay - the staff always look after guests well here

50/50

Anonymous Solo - 28/09/2020 Confirmed reviews ALL

* Kind reception staff * Handy (but a bit slow) whatsapp help service * Great breakfast via roomservice To improve * Shower extremely bad, very little water coming out of it! (room 220) * Cleaning wasnt complete, one of the bedstands had some dust and garbage under the bed when I checked in! * Tissues in bathroom very limited

Super friendly staff

Rosalie Friends - 22/09/2020 Confirmed reviews ALL

The staff at the hotel was very friendly and helpful. They made us feel right at home.

Best place to stay if you need to visit Tilburg and the surroundings areas

754danielq Business - 19/01/2020 TripAdvisor review

The hotel has a center location in Tilburg. Everything is outstanding. Customer service is second to none. Breakfast could be expensive for some people but you have a lot of things, fresh orange juice too ! Coffee is very good. Rooms are big. You can use a complete spa service if you select a Privilege room and the gym or you can pay it if needed, Parking near by at a good price. so you won't be disappointed here !

Dear 754danielq, Thank you for your review. We are so happy to read that you have enjoyed your stay with us. To have our hotel situated in the hart of Tilburg is something we are very proud of. we will pass a long your comment about the breakfast to our colleagues! Hopefully we are able to welcome you back in the near future. Kind regards, Nikki Rooijakkers Customer Service - Mercure Hotel Tilburg Centrum

My experience

is0fiane Business - 16/12/2019 TripAdvisor review

The overall stay was one of worse stay at Mercure hotels, at the reseption I was not getting any upgrade for my 3 stays, the room giving was not as expected as the bed was not comfortable, the second day my room was not properly cleaned and they forgot to put toilet paper, towels, water and drinks at the fridge. The breakfast is average The only thing that is attractive is the location of the hotel and the spa

Dear is0fiane, Thank you for taking the time to tell us about your experience at the Mercure Hotel Tilburg Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. There is not always availability to give our guests an upgrade to a privilege room and we are very sorry that we could not give you the upgrade. Since this month there is no minibar in the rooms anymore except in the privilege rooms only the included soft drinks, we have a shop where you can buy products. I will discuss your feedback regarding the cleaning of the room with our housekeeping manager. I am happy to read that you enjoyed our breakast, spa and central location. We appreciate your feedback and it is our hope that we may welcome you again in the near future to provide a better experience for you. With kind regards, Alice Fortuin Customerservice - Mercure Hotel Tilburg Centrum

Very good stay in Tilburg

Flyer47304847503 Business - 08/12/2019 TripAdvisor review

Good location and more important very good staff! Breakfast is ok but could offer more variety for vegetarian. Spa is really good! Parking is easy and convenient. Bedding is comfortable View on parking is recommended during summer if you want a quieter sleep

Dear Flyer4730487503, We would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Tilburg. We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback.Your kind words have been passed on to our team, this will certainly motivate us all to keep up the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Alice Fortuin Customerservice - Mercure Hotel TIlburg Centrum

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