Mercure Hotel Tilburg Centrum 4 stars

Customer review rating (ALL Rating) 4.4/5 1,240 reviews

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Description

Hotel extras

  • Swimming pool and infrared sauna for ultimate relaxation

  • GreenKey 'Gold' certified

  • Efteling Partner Hotel

  • Right in the middle of downtown

  • Several family rooms

Our accommodation(s)

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Hotel location

Mercure Hotel Tilburg Centrum

Heuvel 37
5038 CP TILBURG
Netherlands

GPS:51.557116, 5.090865

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Bar Mercure Hotel

Take the time to have a drink in our hotel's bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,240 reviews

TripAdvisor Rating  4.0/5  900 reviews

Customer review rating 2.0/5

Edgar B. Business - Confirmed reviews ALL

not acceptable that for a 200€/night i had to go to reception while seated in the restaurant to ask to be attended (i was the only customer!)

Dear Edgar, Thank you for sharing your feedback. We are sorry to hear that you felt unattended during your visit to the restaurant. We would like to mention that each table is equipped with a “call for service” button, which immediately notifies our staff to come to your table. We hope this information will make your next visit more seamless. We appreciate your comments and hope to have the opportunity to welcome you back for a fully comfortable experience. Best wishes, Ganna El Khatib, Customer Service

Customer review rating 5.0/5

Mafalda S. Couples - Confirmed reviews ALL

We chose a privileged room and were very lucky to have received an early check-in. As this stay was a surprise for my partner, I asked the FO staff a few questions and Katarina was as polite and helpful as can be! Jill welcomed us back upon our return and was very pleasant to talk to. The following morning, we headed for the breakfast (nearly at the end) and there was still a wide variety of choices, a good selection of bread, a proper fresh orange juice machine and waffle machine (highly recommend)! The coffee was delicious as well and the fruit was also fresh! The whole hotel is extremely well decorated and feels extremely cozy, specially with the winter weather outside. Also, there is an infrared sauna and a pool big enough you can actually swim for fun. The whole decoration of the spaces was really well thought, the rooms are modern with no signs of needing a renovation. The bed and pillows are very comfortable and there is also a heater in the bathroom, perfect for drying clothes if the weather outside is not favourable. Our experience was definitely 15/10, and the staff was incredible!

Dear Mafalda, Thank you so much for your wonderful and detailed review! We are thrilled to hear that your stay was such a special experience, from the early check-in to the surprise for your partner. It’s fantastic to know that Katharina and Jill made you feel welcome and assisted you so kindly. We’re delighted that you enjoyed our breakfast offerings, from the fresh juices and waffles to the variety of bread, coffee, and fresh fruit. It’s great to hear that you found our hotel cozy and well-decorated, and that our pool, sauna, and room amenities added to your comfort. Your kind words about the entire team and your 15/10 rating mean a lot to us. We truly hope to welcome you back for another memorable stay in the near future! Kind regards, Ganna El Khatib, Customer Service

Customer review rating 3.5/5

Aquino R. L. F. Business - Confirmed reviews ALL

Good but they could have a better breakfast

Dear L. F., Thank you for sharing your feedback. We are glad to hear that you appreciated our convenient location. We also appreciate your suggestions regarding breakfast and internet access. We would love to hear which breakfast options you felt were missing, so we can take your feedback into consideration. Regarding the communication of breakfast times, we sincerely apologize for any confusion and will address this internally to improve clarity for future guests We hope to welcome you again in the future. Kind regards. Ganna El Khatib, Customer Service

Customer review rating 4.0/5

Nadezhda B. K. Families - Confirmed reviews ALL

Actually all was good. Clean, good staff, good location, enough coffee and teapot together with coffee machine.

Dear Nadezhda, Thank you very much for your kind review. We are delighted to hear that you enjoyed your stay, and that you appreciated our cleanliness, staff, location, and coffee facilities. We look forward to welcoming you again in the future! Kind regards, Ganna El Khatib, Customer Service

Customer review rating 4.5/5

Marco R. Families - Confirmed reviews ALL

For a family of 4, 2 adults 2 kids in December 2025, it was a very pleasant stay. Room was very good, a big bed and a sofa bed. Nice WC. Breakfast was excellent. Staff was so kind and gentle. I definitely think of coming back.

Dear Marco, Thank you for your wonderful feedback! We’re delighted to hear that you and your family enjoyed your stay, from the comfortable room to the excellent breakfast. It’s especially lovely to hear that our staff made such a positive impression. We would be thrilled to welcome you and your family back anytime and look forward to your next visit! Best regards, Ganna El Khatib, Customer Service

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Other web-users rate our hotel

  • 915 reviews 8.9/10 Location
  • 1,166 reviews 6.5/10 Room
  • 943 reviews 8.4/10 Service
  • 14 reviews 8.1/10 WiFi
  • 617 reviews 8.3/10 Breakfast
  • 439 reviews 6.5/10 Cleanliness
  • 212 reviews 3/10 Value
  • 170 reviews 5.2/10 Amenities

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