Mercure Hotel Tilburg Centrum 4 stars

Customer review rating (ALL Rating) 4.3/5 1,309 reviews

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Mercure Hotel Tilburg Centrum - Image 1
Mercure Hotel Tilburg Centrum - Image 2
Mercure Hotel Tilburg Centrum - Image 3
Mercure Hotel Tilburg Centrum - Image 4
Heuvel 37, 5038 CP TILBURG, Netherlands

Description

Hotel extras

  • Swimming pool and infrared sauna for ultimate relaxation

  • GreenKey 'Gold' certified

  • Efteling Partner Hotel

  • Right in the middle of downtown

  • Several family rooms

Our accommodation(s)

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Hotel location

Mercure Hotel Tilburg Centrum

Heuvel 37
5038 CP TILBURG
Netherlands

GPS:51.557116, 5.090865

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Bar Mercure Hotel

Take the time to have a drink in our hotel's bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,309 reviews

TripAdvisor Rating  4.0/5  887 reviews

Rooms facing car park

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Actually very friendly staff, good facilities incl. gym, pool, sauna, bar, restaurant, parking, etc. central location, however many rooms (ours incl) face the car park - no day light, windows don't open, rooms very dark (no strong lightnings), etc. Unfortunately next time we will choose another hotel.

Dear Georgi, Thank you for your feedback! We’re sorry to hear that the room didn’t fully meet your expectations, although we’re pleased you enjoyed our service and facilities. We would love the opportunity to welcome you back and show you the high standards of service we strive to deliver. If you would consider giving us another chance, please feel free to reach out to us at cu… I’ll personally ensure that everything goes smoothly and that your stay is tailored to your expectations. We hope to welcome you again in the future! Kind regards, Ganna El Khatib, Customer Service

Great place to stay

Customer review rating 4.5/5

Destiny Couples - Confirmed reviews ALL

The hotel is really nice and has a good location. The room was perfect for a one night stay, but I'm sure it would have been just as comfortable if we had stayed longer. The bed was comfortable and the shower was nice!

Dear Destiny, Thank you for your kind words! We're so glad to hear you enjoyed your stay and found the room comfortable, whether for one night or longer. It's great to know the bed and shower met your expectations. We’d love to welcome you back for another visit, and we’re confident your next stay will be just as pleasant. Kind regards, Ganna El Khatib, Customer Service

Good stay

Customer review rating 4.0/5

Janne V. Business - Confirmed reviews ALL

The hotel room was clean, but the two minuses are the carpeted floor and the shower drain didn't drain properly.

Dear Janne, Thank you for your feedback! We're glad to hear that you had a good stay and found the room clean. We apologize for the issues you encountered with the carpeted floor and the shower drain. We will address the drainage issue immediately and take your comment about the carpet into consideration for future improvements. We hope to welcome you back soon for an even better experience! Kind regards, Ganna El Khatib, Customer Service

good location - but very small twin room - for the price & breakfast very expensive

Customer review rating 2.5/5

Anon Business - Confirmed reviews ALL

good location / very small twin room - for the price / breakfast very expensive - need to have a mid offering

Dear Laura, Thank you for your feedback! We're glad to hear that you appreciated the location. Regarding the breakfast, we want to highlight that we offer excellent value for money, with fresh products, most of which are organic and sourced from local shops. We strive to provide a high-quality experience at a fair price. We hope to welcome you again in the future and give you the chance to enjoy our fresh, locally sourced offerings! Kind regards, Ganna El Khatib, Customer Service

Too bad they do not clean the floors well.

TripAdvisor rating 3.0/5

Robert C TripAdvisor review

Room floor is dirty. I mentioned it a few times but they did not address it. The floors of the room and hallways is not properly vacuumed. For the rest, it was well situated and one can easily go around town from this location. The food and service at the hotel bar was good.

Dear, Thank you for sharing your feedback. We're glad to hear that you appreciated the hotel's location, as well as the food and service at the bar. We sincerely apologize for the cleanliness issue you experienced with the floors. This is not the standard we strive for, and we regret that your concerns were not addressed properly during your stay. We will certainly investigate this matter and ensure it’s resolved. We hope you’ll consider staying with us again in the future, and we’ll make sure your next experience meets your expectations. Kind regards, Ganna El Khatib, Customer Service

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Other web-users rate our hotel

  • 979 reviews 9/10 Location
  • 1,237 reviews 6.8/10 Room
  • 911 reviews 8.4/10 Service
  • 22 reviews 6.9/10 WiFi
  • 624 reviews 5.1/10 Comfort
  • 614 reviews 8.1/10 Breakfast
  • 471 reviews 6.9/10 Cleanliness
  • 246 reviews 2.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.