Mercure Hotel Tilburg Centrum 4 stars

Customer review rating (ALL Rating) 4.3/5 2,073 reviews

Hotel extras

  • Efteling Partner Hotel

  • At the heart of the city center

  • Several Family Rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Choose the room that meets your requirements from the room categories available. Opt for a Standard Room with a view over the Heuvelplein square or enjoy more space and luxury in one of our Privilege Rooms.

Hotel location

Mercure Hotel Tilburg Centrum

Heuvel 37
5038 CP TILBURG
Netherlands

GPS:51.557116, 5.090865

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Bar Mercure Hotel

Take the time to have a drink in our hotel's bar.

Take advantage of our Flight + Hotel offers

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,073 reviews

TripAdvisor Rating  4.0/5  870 reviews

Confusing

Customer review rating 3.5/5

David D. Business - Confirmed reviews ALL

The stay was fine. Not easy to understand where to park. It was our first time there and we had a bit of a hard time getting in, parking, etc. The light controls were very confusing in the room as well. Not well defined. The bkf was great.

Room, bar and restaurant were cold

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Overall things were good, but the room, bar and restaurant were cold. Very cold. After two days we got the room up to normal temparature. But eating or drinking at the restaurant was not pleasant.

Dear Roger S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Tilburg Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We heard about the issues in the common areas, we have our team fixing it, we are sorry for the inconvenience and the negative impact it had on your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bram Rekveld Customerservice

Location in city is perfect.

Customer review rating 4.5/5

Tomazp Business - Confirmed reviews ALL

Very pleasant and comfortable.

Good stay but not as before

Customer review rating 3.5/5

Juan G. Business - Confirmed reviews ALL

Good stay just for one night, although I have noticed some changes as the breakfast that was not the same as it was, the service at the restaurant was not efficient and finally the City Sauna is not working anymore

urine smell when you walk into room

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

first thing that hits you is the urine smell when you walk into room

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Other web-users rate our hotel

  • 954 reviews 9/10 Location
  • 1,288 reviews 6.4/10 Room
  • 1,077 reviews 8.4/10 Service
  • 15 reviews 6.8/10 WiFi
  • 656 reviews 8/10 Breakfast
  • 601 reviews 4.6/10 Comfort
  • 505 reviews 6.4/10 Cleanliness
  • 247 reviews 3.5/10 Value

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