Mercure Hotel Tilburg Centrum 4 stars

Customer review rating (ALL Rating) 4.3/5 1,323 reviews

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Mercure Hotel Tilburg Centrum - Image 1
Mercure Hotel Tilburg Centrum - Image 2
Mercure Hotel Tilburg Centrum - Image 3
Mercure Hotel Tilburg Centrum - Image 4
Heuvel 37, 5038 CP TILBURG, Netherlands

Description

Hotel extras

  • Swimming pool and infrared sauna for ultimate relaxation

  • GreenKey 'Gold' certified

  • Efteling Partner Hotel

  • Right in the middle of downtown

  • Several family rooms

Our accommodation(s)

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Hotel location

Mercure Hotel Tilburg Centrum

Heuvel 37
5038 CP TILBURG
Netherlands

GPS:51.557116, 5.090865

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Bar Mercure Hotel

Take the time to have a drink in our hotel's bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,323 reviews

TripAdvisor Rating  4.0/5  886 reviews

Nice stay

Customer review rating 4.0/5

Magdalena Families - Confirmed reviews ALL

Nice hotel, clean room great breakfast, super kind staff. Unfortunately the glass in the window to tiny and you hear all the voices from outside, balkony without any wall so you hear the neighbours.

Dear Magdalena, Thank you for your feedback! We're pleased to hear that you enjoyed your stay, especially the clean room, great breakfast, and our friendly staff. We apologize for any inconvenience caused by noise from outside and neighboring balconies. Your comments regarding sound insulation are valuable, and we will take them into consideration to improve our guests' experience. We hope to have the pleasure of welcoming you back for an even more comfortable stay in the future. Kind regards, Ganna El Khatib, Customer Service

Great

Customer review rating 5.0/5

Fernando Business - Confirmed reviews ALL

Was great

Dear Fernando, Thank you for your feedback! We’re thrilled to hear you had a great experience. We hope to welcome you back soon! Kind regards, Ganna El Khatib, Customer Service

very good stay

Customer review rating 4.0/5

P G. Solo - Confirmed reviews ALL

It is very nice

Dear Panos, Thank you for taking the time to share your review. We are delighted that you had a very good stay at our hotel and found it to be nice. Our team strives to provide a comfortable and enjoyable experience for all our guests. We understand that you found the pricing a bit on the higher side. Please know that we are committed to offering competitive rates while ensuring the highest quality of service and amenities for our valued guests like yourself. We appreciate your honesty as it helps us to evaluate our pricing structure to remain accessible to all our guests. Nonetheless, we are pleased that you appreciated our central location, which is within easy reach of various local attractions and public transport options. Our guests often tell us how much they value this convenience for both leisure and business travel. We hope we will have the opportunity to see you again in the future. Best regards, Ganna El Khatib, Customer Service

Almost perfect

Customer review rating 3.5/5

Chris R. Business - Confirmed reviews ALL

Staff was very friendly, but many appeared either new-to-the-job or untrained. One staff member told me laundry was available on the weekends, but it wasn't. Another staff member at the front desk appeared confused as I was dropping off laundry to be cleaned. "Are these your clothes?" Laundry came back damp, but I don't fault your staff for that. Also, there were several occasions where no one was available at the front desk and no one would pick up the phone.

Great

Customer review rating 4.5/5

Nikola Business - Confirmed reviews ALL

Everything was great, but the swimming pool was broken. I stayed one week I asked about the pool everyday, but still broken. I was a littble bit dissapointed, but other services was great!!!

Dear Nikolva, Thank you for your feedback. We’re happy to hear that you enjoyed your stay and were satisfied with our other services. We sincerely apologize for the inconvenience caused by the pool being out of service. At our hotel, safety is our top priority, which is why the pool was temporarily closed for necessary repairs. We understand your disappointment and appreciate your patience. We hope to welcome you back in the future for a fully seamless experience! Kind regards, Ganna El Khatib, Customer Service

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Other web-users rate our hotel

  • 980 reviews 9/10 Location
  • 1,241 reviews 6.7/10 Room
  • 913 reviews 8.4/10 Service
  • 22 reviews 6.9/10 WiFi
  • 635 reviews 5.1/10 Comfort
  • 611 reviews 8.2/10 Breakfast
  • 470 reviews 6.8/10 Cleanliness
  • 243 reviews 2.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.