Mercure Hotel Tilburg Centrum 4 stars

Business trip with good overall experience

Room was clean and spacious, had a lovely room on the 5th floor with a nice view and plenty of light. Check in and check out were easy and fast. Breakfast buffet had plenty and a lovely selection. Staff was friendly and helpful. Thank you for the great stay!

I was upgraded to an apartment not directly connected to the hotel. After a 8 hr drive from Northern Germany all I wanted was a hot shower, unfortunately the apartment had no hot water no heating. The phone in the apartment was not connectable to reception so I called to advise. The reception were great and offered to move me from the apartment to the hotel but as I had already boiled water and washed and changed into night attire I declined. They advised it would be rectified next day. After another long day of work, I went back to the apartment and longed again for a hot shower ----STILL NO HOT WATER. Went to reception and explained to them, they then cam and helped me move from the apartment to the main hotel, they also tested the water and agreed there was no hot water

It was a nice stay

The team there are very professional and welcoming

All in all a great experience from checking in to checking out! Very friendly efficient staff. I most definitely would have loved to have taken the bed away with me as it was extremely comfortable!!!

Had 10 days in the hotel, great location for bars and restaurants, shame my trip didn't include the Carnival weekend. Only downside is car parking is expensive with only a small discount for hotel guests. Answer would be to ride a bike like everyone else, but not practical for this trip.

Very positive experience. Would stay here again if visiting Tilburg.

I have stayed at Mercure Tilburg on several occasions and always enjoy my stay there. This most recent stay was equally enjoyable although my room location overlooked the bar which were incredibly noisy at night and I awoke 3 times during the night. The shower also did not drain properly which was a bit unpleasant. I am now staying again at your hotel this week and the person who checked me in managed to change my room location to something not overlooking the street. Your breakfast selection is excellent and the food of top quality.

Wonderful location! Beautiful room. Very comfortable bed.

This is our second time staying at the hotel and we returned because we enjoyed our stay so much the first time. I was with my partner and we booked the room mainly to enjoy the spa facilities. When we arrived we were told that the key card facilities were not working so we had to visit reception every time we wanted access to the room. When we went into the spa, we were disappointed to find that a lot of the facilities were defect / out of service, including the hot tub and many of the saunas. This meant that most of the facilities were very crowded. There were also a few groups of people shouting across the spa which made it quite difficult to relax. I appreciate that there isn't much that could be done about this but it did mean we ended up leaving the spa earlier than we'd hoped. It was a shame because we really enjoyed our previous stay.

The first night I stayed in room 103. This is on the front of the hotel and on to the main street, across from a church. I had a very bad nights sleep, despite having earplugs in. The noise from street revellers until about 4am coupled with the church bells sounding every half an hour, even through the night, was teh cause. As a result, I asked to change rooms and was given room 512 which was fantastic - so quiet and at the back of the hotel, so no noise from the street or the church. Customer service was amazing, all staff were friendly and helpful. Breakfast was very good.

Very nice and clean hotel. Location was exelent as well!

Great staff, great location. Some short comings

Nice stay. We had a good time. Breakfast was good and nice staff.