Mercure Hotel Tilburg Centrum 4 stars

Customer review rating (ALL Rating) 4.4/5 1,216 reviews

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Mercure Hotel Tilburg Centrum - Image 1
Mercure Hotel Tilburg Centrum - Image 2
Mercure Hotel Tilburg Centrum - Image 3
Mercure Hotel Tilburg Centrum - Image 4
Heuvel 37, 5038 CP TILBURG, Netherlands

Description

Hotel extras

  • Swimming pool and infrared sauna for ultimate relaxation

  • GreenKey 'Gold' certified

  • Efteling Partner Hotel

  • Right in the middle of downtown

  • Several family rooms

Our accommodation(s)

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Hotel location

Mercure Hotel Tilburg Centrum

Heuvel 37
5038 CP TILBURG
Netherlands

GPS:51.557116, 5.090865

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Bar Mercure Hotel

Take the time to have a drink in our hotel's bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,216 reviews

TripAdvisor Rating  4.0/5  900 reviews

Customer review rating 0.5/5

Djamel L. Business - Confirmed reviews ALL

HOTEL SALE

Customer review rating 4.5/5

Norbert K. Business - Confirmed reviews ALL

All was good. The pillow was uncomfortable. I prefer a softer one.

Dear Norbert, Thank you for taking the time to provide us with this review of your stay. We are delighted to hear your time at Mercure Hotel Tilburg Centrum met your expectations during your business trip. For the pillows, on the rooms we have 2 different types. One is firmer and the other one is softer. For the next time, do not hesitate to ask us for help. We hope your travels bring you back to our central location in Tilburg. We hope that we can welcome you back in the future. Best wishes, Mandy Princen Customerservice

Customer review rating 4.5/5

Cornelis F. V. Couples - Confirmed reviews ALL

Very friendly staff, smooth check in and check out, room was good and clean. Only a safety deposit box was missing in the room.

Dear Cornelis, Thank you very much for your kind feedback. We are delighted to hear that your stay at Mercure Hotel Tilburg Centrum met your expectations. It was our pleasure to ensure your check-in process was seamless, we will share your compliments with our team. Your feedback regarding the safe is already something we are investigating. Thank you for the feedback. We look forward to welcoming you back on future occasions. Best wishes and happy holidays! Mandy Princen Customerservice

Customer review rating 3.5/5

Konstantin C. Business - Confirmed reviews ALL

Well located, clean room (a bit cold in the beginning), great breakfast although expensive and very polite and helpful staff. The room "art" is always an issue in hotels but thats fine given everything else. My only dissapointment was the completely digital process of checking in and out and paying, and i say that as someone making a living from designing digital experiences. Its so weird to stand next to a human that can do the same work better and have to input so much information and download an app and accept user terms just to check in. Where is this going? terribly unpersonal, cold and frustrating experience. I sincerely hope you reconsider it!

Customer review rating 2.0/5

Alexandra F. G. Couples - Confirmed reviews ALL

The room was on the first floor facing the very busy square that hosted the Christmas market and I must say the windows are not soundproof as the partying went on well past midnight. Ask for a room in the back of the hotel facing the garage. Staff was accommodating but felt a bit lost. The breakfast buffet was fine but I think they were shorthanded but basic crockery was missing and tables were not cleaned in a timely manner. Room was clean.

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Other web-users rate our hotel

  • 904 reviews 8.9/10 Location
  • 1,146 reviews 6.4/10 Room
  • 919 reviews 8.2/10 Service
  • 15 reviews 8.2/10 WiFi
  • 609 reviews 8.2/10 Breakfast
  • 563 reviews 5.1/10 Comfort
  • 439 reviews 6.5/10 Cleanliness
  • 211 reviews 2.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.