Pullman Eindhoven Cocagne 4 stars

Customer review rating (ALL Rating) 4.6/5 4,205 reviews

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Pullman Eindhoven Cocagne - Image 1
Pullman Eindhoven Cocagne - Image 2
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Pullman Eindhoven Cocagne - Image 4
Vestdijk 47, 5611CA EINDHOVEN, Netherlands

Description

Hotel extras

  • Premium congress hotel; Wi-Fi, parking and 18 flexible state-of-the-art event rooms

  • Located in the center within walking distance of all attractions and Central Station Eindhoven

  • Endless walking-, cycling in nature. Cycle rental and routes are available, with packed lunch

  • Relax and enjoy the modern Fit & Spa lounge, Restaurant Vestdijk47, Brasserie47 and Bar47.

  • "Leave Your Footprint" is part of AccorHotels' sustainable development platform, Planet 21.

Our accommodation(s)

Hotel location

Pullman Eindhoven Cocagne

Vestdijk 47
5611CA EINDHOVEN
Netherlands

GPS:51.438286, 5.482313

Telephone
Fax +31 40 244 0148

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant Vestdijk47

Step into the culinary world of Restaurant Vestdijk47. We would like to present you a unique fusion of French and Asian dishes, composed by our chef Mike Vierhout. Are you ready for a fine dining experience, where every dish is a masterpiece in itself?

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,205 reviews

TripAdvisor Rating  4.5/5  1,985 reviews

Staff are Exceptional

TripAdvisor rating 5.0/5

Rainbow6688 Couples - TripAdvisor review

My husband & I stayed for 2 nights (24 - 26 October 2024) at the Pullman as our son was graduating university & exhibiting during Dutch Design Week. Our room 903 was perfect for us, clean, with a comfortable bed, fantastic shower & a splendid view of the cathedral. But especially, I've got to highly compliment the staff at the Pullman, especially the Greek lady Poppy who looked after us so kindly every morning for breakfast, she was cheerful & made us feel so welcome. The 3 of us also ate dinner there both nights & the service from the 2 girls on duty were second to none. On the second night we got a special sharing desert as a celebration for our son - so a Very Big Thank You to the chef on duty that night. It was delicious and a very thoughtful gesture. On previous visits we've stayed in other hotels in Eindhoven but we would 100% recommend The Pullman way above any other hotel in the city. It has everything - location, cleanliness, warmth & above all the welcoming personalities of the professional & friendly staff. Thank you for making our stay a memorable one, we will return soon. Brian & Patricia

Alright but nothing special

Customer review rating 3.5/5

Marlena L. Couples - Confirmed reviews ALL

It would have been an amazing experience except for one employee in reception (a tall guy). Upon arrival (let me share this is 1:30am in the morning), before driving to carpark I stayed in a car as I was blocking entrance to carpark, and I asked my husband to walk to reception to ask how to get into carpark. My husband came back saying they won't give that as booking was under my name and I have to come up. My husband tried to argur im in a car and employee said that "he as in my husband, was being difficult". That is not what a customer wants to hear arriving exhausted at 1:30am. I got out of the car, went to reception and a different employee served me and all he did is gave me carpark card. He did not ask me for an ID or anything, so I am not sure why my husband couldn't have taken the parking card in the first place. When we got to car park E1 I believe, we asked for help to remove one of the barriers, and when 2 employees arrived, the tall one who was not polite to my husband, he was giving out to his colleague that he should have sent us to other carpark. Again, I don't think he should have done it in front of a customer. The other employee (smaller guy let's say) was a bit less experienced but he was extremely polite, contrary to the tall guy. We left the hotel at 7am so we're there for such a short time and all we expected is a smooth check-in, payment and exit as we had to be on the road. That's the reason I have given 7 stars though was debating giving 6 stars as if I were up at the desk initially and someone told me I was being difficult I would have made an official compliant vs my husband just got on with it.

Dear Marlena, We would like to thank you for this review about your recent experience in our hotel. We are pleased that you found the booking process quick and efficient, reflecting our commitment to facilitating a smooth start to your stay with us. However, we are very disappointed to hear about the difficulties you experienced during your arrival and with collecting your parking pass. We understand how important a warm welcome and a hassle-free check-in process are, especially after a late arrival. Your comfort and satisfaction are paramount and we are sorry that we did not meet these expectations. We will discuss your comments with our team to improve our service. In addition, it is disturbing to hear about the conversation you overheard, which should not have taken place in front of our valued guests. We apologise for the inconvenience this caused you. Nevertheless, we are glad that you experienced courtesy and professionalism from one of our team members. Our staff strives to make every guest feel welcomed and appreciated, and we are glad that this was your experience with our colleague. We hope that despite the above, you were able to enjoy your short stay with us and we hope that we can welcome you again for a stay that will fully meet your expectations. Kind regards, Wiebe Bos, General Manager

Good location and friendly staff

Customer review rating 4.0/5

Michiel Solo - Confirmed reviews ALL

Efficient and welcoming check in, large room and good bed, the room had a nice view as well.

Dear Michiel, Thank you so much for taking the time to share your review. We are delighted that you appreciated the ease of booking, as well as the spaciousness and comfort of your room combined with the quality bed and the pleasant view. It is our aim to provide a seamless check-in process and we are glad you found our staff to be friendly and welcoming. However, your comments on the availability of USB chargers and plant-based dining options are noted. We understand that these details can have a big impact on our guests' satisfaction and we are looking at ways to improve these aspects of our service. We also recognise the importance of genuine sustainability efforts and apologise for the impression of greenwashing. We take sustainability very seriously and we appreciate your candid feedback as it helps us improve our practices and better align with our guests' values. Finally, we are glad to hear that the hotel's prime location contributed positively to your stay. Pullman Eindhoven Cocagne's central position in the vibrant city of Eindhoven is indeed one of our most appreciated assets, offering easy access to a myriad of local attractions, shopping, and dining experiences. We hope we will have the opportunity to see you again in the future. Kind regards, Wiebe Bos, General Manager

Best hôtel on earth

Customer review rating 5.0/5

Hakim Families - Confirmed reviews ALL

Everything was perfect

Dear Hakim, Thank you very much for this kind review of your recent stay. We are delighted to hear that you appreciated our great service, as well as the quality of your room. Our team strives to provide a comfortable and enjoyable stay for all our guests, and your kind words are truly encouraging. We look forward to welcoming you again soon. Kind regards, Wiebe Bos, General Manager

Well Loacted, Friendly Staff and Good Breakfast!

Customer review rating 4.0/5

Kk Business - Confirmed reviews ALL

I had a lovely stay, all staff were so nice and answered any questions I had. Clean and well-kept facilities. However, the room doors slam extremely loudly which is very annoying - no way of shutting the doors quietly form the outside.

Dear Kayla, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you appreciated our friendly staff, the cleanliness of our facilities, and the satisfying breakfast options available. It is our pleasure to offer a welcoming environment paired with a diverse morning selection to start your day right. Nonetheless, we regret to hear about the disturbance caused by the noise of the doors. Please accept our apologies for any inconvenience this may have caused during your stay. Additionally, we understand the frustration of connectivity issues. We sincerely apologize for the difficulties you encountered with your laptop. Finally, we are pleased that you enjoyed our strategically located hotel, offering easy access to the vibrant heart of Eindhoven and its surrounding attractions. Our prime location is indeed one of the hotel's many enticing assets, and we are glad it contributed positively to your experience. The entire team really hope we can welcome you back on a future occasion. Kind regards, Wiebe Bos, General Manager

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Other web-users rate our hotel

  • 1,340 reviews 9/10 Location
  • 2,292 reviews 7.5/10 Room
  • 2,066 reviews 8.9/10 Service
  • 41 reviews 4.9/10 WiFi
  • 1,472 reviews 9.1/10 Breakfast
  • 890 reviews 6.8/10 Comfort
  • 759 reviews 6.9/10 Cleanliness
  • 500 reviews 7.6/10 Vibe

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