Dear Eric, Thank you for sharing such a valuable review. We are delighted that you found our hotel well situated and that our team made a positive impression on you. It is a pleasure to know you enjoyed our cosy common areas and the convenient parking facilities during your four-day stay with us. That said, we are sorry that our daily housekeeping routine did not fully match your preferences. We understand your wish to skip full cleaning while still having the bins emptied and the coffee amenities topped up. Our team is always available at reception to arrange a tailored service, so please do not hesitate to let us know your preferences on your next visit. Nonetheless, we are glad you appreciated the competence and warmth of our staff throughout your time in Tilburg. We look forward to having the opportunity to welcome you back in the future. Best wishes, Jill Brouwers, Customer Service

Dear Julia, Thank you for letting us know your impressions. We are delighted that you found our location close to the bus stop so convenient for getting around. Our team takes great pride in keeping the hotel clean and comfortable, so it is wonderful to know you felt at home here. We are also happy you enjoyed the spacious lounge after your days out. It is lovely that the pizza served until late in the evening made such a difference to your stay, and we will be sure to share your kind words with our late bar team. We look forward to welcoming you back for another excellent experience with us. Kind regards, Jill Brouwers, Customer Service

Dear Daphne, Thank you for letting us know your impressions. We are delighted that you found our team helpful and friendly. Our staff takes great pride in making every guest feel welcome, and it means a lot that you noticed their efforts. We are also glad you enjoyed your comfortable and well-equipped room. Our modern renovated rooms are designed with your comfort in mind, from the Sweet Bed by ibis to the thoughtful amenities like the flat-screen TV and safety deposit box. Our central location makes it easy to explore Tilburg’s highlights, and we hope you managed to take advantage of nearby attractions like De Efteling and the Beekse Bergen. We look forward to welcoming you back for another excellent experience with us. Kind regards, Customer Service

Dear Willy, Thank you for your valuable feedback. We are delighted you found our rooms so comfortable and that our team’s service left such a warm impression. We are also glad the breakfast set a great tone for your day and that the self-check-in kiosk made your arrival smooth. It is rewarding to hear you are getting used to the ALL website as well. Finally, we are truly honoured that you consider us the best ibis you have ever visited. Your kind words mean a lot to our entire team. We appreciate your valuable input and hope to welcome you back for a more comfortable stay in the future. Customer Service

Dear Heidi, Many thanks for your valuable feedback. We are delighted that your room, bed, and bathroom all met your expectations and contributed to a comfortable stay. However, we are sincerely sorry that some aspects of your visit did not meet your expectations. Our standard check-in time is 3:00 PM, as this allows our housekeeping team to prepare each room to a high standard. For guests who would like to enjoy their room for a little longer, early check-in may be available for an additional fee of €35.00. We also regret that the reception arrangements and the identification machine caused confusion, and we appreciate you sharing these observations with us. We will share your feedback with our team and discuss how we can make our staff more visible and accessible to our guests, ensuring a more welcoming and seamless experience in the future. We do hope to welcome you back on a future occasion. Best wishes, Katja, Customer Service

Dear Prabath T. W. , We really appreciate this positive review of your recent visit. We are delighted that you found your stay a comfortable one. It means a lot to us that our hotel provided the restful experience you needed during your business trip. Our team works hard to create a welcoming atmosphere where guests can truly unwind after a busy day. We are pleased that our modern rooms and Sweet Bed by ibis helped make your time with us so enjoyable. The whole team hope we have the pleasure of seeing you again on another occasion. Kind regards, Katja, Customer Service

Dear E. Erdidhah P. , Thank you for taking the time to share your thoughts with us. We are delighted that our team made such a warm impression, especially the young lady at the registration desk who helped you print your documents early in the morning. She will be so pleased to know her kindness meant a lot to you. Still, we are sorry about the small oversight with the pillow. Our housekeeping team works hard to keep every room spotless, and they are always available to put things right on the spot. Nonetheless, we are glad you found your room comfortable and that your stay left you happy enough to recommend us to your relatives. We hope to welcome you back for an improved experience in the future. Best wishes, Customer Service

Dear Edgar, We thank you for taking the time to provide us with your feedback. We are pleased that you found your accommodation comfortable and that your overall impression of our hotel was favourable. However, we are sincerely sorry for the inconvenience you experienced with the power supply in your room. Our front desk is available around the clock and would have been happy to assist you immediately had we been informed. Nonetheless, we are glad that your business trip brought you to ibis Tilburg and that our central location served you well. We hope to be able to welcome you again. Best regards, Jill Brouwers, Customer Service

Dear Elijah, Thank you for your positive feedback. We are delighted that you found our location so convenient and our hotel so nice. It is great to know that your room felt clean and comfortable, and that your stay as a couple was a pleasant one. We hope to welcome you back for another enjoyable visit. Best wishes, Customer Service

Dear Abbie, Thank you for your positive feedback. We are thrilled that our location worked so well for the plans you and your friends had. It is great that you enjoyed the breakfast we included, and we are happy you found everything clean and our team friendly. Your kind words mean a lot. We all look forward to seeing you again in the future. Best regards, Customer Service

Dear Cosmin, Thank you for sharing your experience with us! We are delighted to hear that you enjoyed your stay and that the quieter room on the third floor contributed to your comfort. It is also wonderful to hear that our team made such a positive impression on you. We will be sure to share your kind words with Sahra and the rest of the team, as feedback like yours is greatly appreciated. Thank you for choosing ibis. We look forward to welcoming you back for another comfortable and pleasant stay! Best wishes, Customer Service

Dear Milos, We really appreciate this positive review of your recent visit. We are delighted that you found our renovated rooms clean and comfortable during your business trip. Our team takes great pride in maintaining our modern facilities, and it is rewarding to hear that they met your expectations. The entire team hope we can welcome you back again soon! Best wishes, Jill Brouwers, Customer Service

Dear Hrvoje, Thank you very much for your kind feedback. We are thrilled that your stay at ibis Tilburg was so enjoyable. It is wonderful that you found our hotel modern, well maintained, and welcoming for your family trip. Our team takes great pride in delivering warm and professional service, so we are delighted that the gentleman at check-in left such a positive impression. We will make sure your kind words reach him. We are also glad you discovered our gym and found it so well equipped. Keeping our spaces spotless is a daily priority, and it means a lot that you noticed the care our housekeeping team puts into every room. Finally, we appreciate you sharing the tip about booking directly for free parking. It is a valuable piece of advice for future guests. Very best wishes, Jill Brouwers, Customer Service

Dear Karol, Thank you very much for your kind feedback. We are delighted that you found our recently refurbished hotel so nice. It means a lot to us that the modern renovation made such a good impression on your stay. Our team is also thrilled that you appreciated the good service and our rich breakfast offering. We take pride in providing a wide selection every morning to start the day well. We are glad you enjoyed your time here as a loyal Classic member, and it is rewarding to know you would recommend both our hotel and the ALL Accor programme so highly. The entire team look forward to welcoming you back on a future visit. Kind regards, Jill Brouwers, Customer Service

Dear Atanas, Thank you for taking the time to share your thoughts with us. We are delighted that your stay at ibis Tilburg was a pleasant one. It is wonderful to hear that our reception team made such a kind and helpful impression, and that room 329 felt well maintained throughout your visit. However, we are sincerely sorry that some aspects of your family’s experience did not meet your expectations. We regret the oversight in room 109 and the disturbance from ground-floor activity during the evenings. Our team is always on hand to address such matters, and we would have been happy to assist had we been notified at the time. It would be a pleasure to welcome you back on a future occasion. Kind regards, Katja, Customer Service

Dear Steve, We appreciate your candid feedback; thank you. We are glad you had a nice stay with us and that our location just outside town suited your trip. That said, we are sorry that some disturbance kept you from a fully restful night. Our team is always available to help find a solution when something affects your comfort, even late in the evening. Nonetheless, we are pleased that you still rated your overall experience so highly and that you explored Tilburg as a couple. It would be a pleasure to welcome you back on a future occasion. Kindest regards, Katja Customer Service