ibis Tilburg 3 stars

Customer review rating (ALL Rating) 4.2/5 1,010 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Free parking at the hotel

  • Bike rentals available

  • Comfortable restaurant, bar and terrace

  • Next to the highway and close to Tilburg city centre

  • Near theme park Efteling and safari park Beekse Bergen

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

ibis Tilburg

Dr. Hub Van Doorneweg 105
5026 RB TILBURG
Netherlands

GPS:51.541521, 5.050952

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

CAFÉ ESTAMINET

The simple cuisine of a great bistro.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,010 reviews

TripAdvisor Rating  4.0/5  118 reviews

Hotel located in a quiet surrounding

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

The hotel is recognising the status of the customer and as a surprise applies regulations that hotel of higher categories are supposed to offer to the customers. They take contact with you to have an idea of your arrival time, unfortunately your key card is not ready yet although your arrived at the ETA you transmitted, pity thing

Dear Mark, We thank you for taking the time to share your feedback. We are glad to hear that you appreciated the quiet surroundings and the recognition of your Gold status with a welcome card and present. Our team strives to provide a memorable experience for our valued guests. We apologize for the inconvenience you faced with your key card not being ready upon arrival and the heating issue in your room. We will look into these matters to ensure a smoother experience for future guests. What my colleague has done correctly is to ask for your ID. This is, in fact, an obligation. We do this to prevent things like wrong guests checking in or wrong rooms. It did happen in the past that a guest was left without a room because someone else indicated that they were this person. Of course, this is not nice for the guest or for us. Because payments and payment details are often linked to reservations, we double-check this with an id. Regarding the breakfast, we are constantly working on improving our offerings and will take your feedback into consideration. We understand that the speed of the internet connection was not up to your expectations, and we are working on enhancing our WiFi services for a better guest experience. We all hope that we will have the chance to welcome you back on another occasion. Kindest regards, Kaoutar Happel, Customer Service

Good stay

Customer review rating 3.5/5

João R. Couples - Confirmed reviews ALL

Good staff, friendly and helpful. The cleaning could be better in terms of changing the bed sheets and used cups of tea.

Dear Joao, Please accept our thanks for this review following your experience at our hotel. We are delighted to hear that you found our staff friendly and helpful. Your kind words about Francisco will be passed on to him, as we appreciate the positive impact our team members have on our guests experiences. We apologize for the inconvenience you faced regarding the cleaning of your room. We strive to maintain high standards of cleanliness, and we will address this issue with our housekeeping team to ensure better service in the future. As for the tea cups, we encourage our guests to inform our 24-hour reception if they require any assistance or replacements, and we will be more than happy to help. We appreciate your valuable input and hope to welcome you back for a more comfortable stay in the future. Kaoutar Happel, Customer Service

Good lociation, nice room

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Good selection in the morning buffet. Room tiny but pleasent, beds with nice sheets.

Dear Guest, Thank you for taking the time to share your review. We are delighted to hear that you enjoyed our morning buffet and found the room pleasant with comfortable beds. Your kind words about our location are also greatly appreciated. We understand your desire for a fridge in the room, and we apologize for any inconvenience this may have caused. However, we do offer a special fridge for our hotel guests to use during their stay. We hope this was helpful for you. It would be a pleasure to welcome you again. Kindest regards, Kaoutar Happel, Customer Service

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Nice and helpfull servis

Dear Caro, Thank you for sharing your opinion after your recent stay. We are delighted to hear that you found our service to be nice and helpful. Our team always strives to provide a welcoming and comfortable atmosphere for our guests. It's great to know that you are a member of the ALL Accor Live Limitless loyalty program and that you would recommend our hotel and the loyalty program to others. We appreciate your satisfaction with our hotel initiatives to replace single-use plastic items with more ecological alternatives. Your feedback is valuable to us as we continue to improve our services. We hope to welcome you back to our hotel in the future. Best regards, Kaoutar Happel, Customer Service

Great location for anyone visiting Tilburg University.

Customer review rating 5.0/5

Russell G. Business - Confirmed reviews ALL

My stay at the Ibis, was outstanding! The staff was one of the very best, I’ve encountered over my years of travel. Coming from the US, the staff was very nice and friendly! I came to Tilburg to get my daughter settled into an apartment, so she could attend Tilburg University. Not fully knowing the hard issues of finding accommodations, the staff provided much information to us. When I return to Tilburg, I will definitely stay at the Ibis, because all the staff were nice, friendly and welcomed us with open arms!

Dear Caro, Thank you for sharing your opinion after your recent stay. We are thrilled to hear that our staff made such a positive impression on you during your stay. It's wonderful to know that Rob, Christiana, Juan, Joshua, and Francisco were able to provide you with the assistance and information you needed while settling your daughter into her apartment for Tilburg University. Our team is always dedicated to ensuring our guests feel welcome and well-informed. We appreciate your kind words about our location, which is indeed central and convenient for visiting the university and other attractions in Tilburg. We look forward to welcoming you back on your next visit to our city. We hope to welcome you back to our hotel in the future. Best regards, Kaoutar Happel, Customer Service

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Other web-users rate our hotel

  • 350 reviews 6.8/10 Location
  • 839 reviews 6.5/10 Room
  • 757 reviews 8.7/10 Service
  • 11 reviews 6.9/10 WiFi
  • 464 reviews 8.2/10 Breakfast
  • 412 reviews 7/10 Cleanliness
  • 224 reviews 4.9/10 Value

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