Novotel Antwerpen 4 stars

Customer review rating (ALL Rating) 3.9/5 394 reviews

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Luithagen Haven 6, 2030 ANTWERP, Belgium

Description

Hotel extras

  • Terrace and outdoor pool set in a beautiful, sprawling garden.

  • Excellent leisure facilities: outdoor pool, ping-pong table, kids' corner, fitness.

  • Complimentary private parking is available on site.

  • Close to major roads, public transport, and outside the LEZ zone.

  • 4 meeting rooms for up to 100 people, equipped with video conferencing and camera facilities.

Our accommodation(s)

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Hotel location

Novotel Antwerpen

Luithagen Haven 6
2030 ANTWERP
Belgium

GPS:51.267251, 4.400705

Telephone
Fax +32 3 541 70 93

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOODSQUARE BAR AND BRASSERIE

Bar and Brasserie Foodsquare is a place to meet or to relax, away from the chaos of modern live. The menu of changing seasonal flavours, international classics and house specialities is as versatile and creative as the city of Antwerp itself.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  394 reviews

Customer review rating 4.5/5

Yvonne H. Couples - Confirmed reviews ALL

Clean, spacious and refurbished hotel room. Also friendly personnel. And further the swimming pool was great with the hot weather. Point for improvement: breakfast was not worth it. 22 EUR and it was a chaotic experience. Coffee machine was broken, it was extremely busy and hence many things were not timely refilled and dirty dishes were sitting too long on tables. We understand it was very crowded, but still we believe we could expect more for the price. Besides that, it was a great stay!

Dear Yvonne, We would like to thank you for taking the time to review your time at our hotel. It’s wonderful to hear you had such a pleasant stay with us. We’re delighted you found your room comfortable and enjoyed the recent updates. Our team takes pride in maintaining welcoming spaces, and your kind words about their service mean a lot. That said, we regret the breakfast experience fell short. While we aim to provide seamless service even during peak times, we’ll review your feedback to better manage high demand. Nonetheless, we’re thrilled the pool added refreshment to your stay during the warm weather. Its outdoor setting remains a favorite for many guests. We hope to have the opportunity to welcome you back for an even better stay. Kind regards, Marc Martens, General Manager

Customer review rating 5.0/5

Maria S. U. M. Couples - Confirmed reviews ALL

Beautiful hotel and lovely staff, especially the bartender/waiter, and in general all the employees were very friendly. The food was absolutely delicious, and the cocktails were excellent as well. We would definitely come back again.

Dear Maria, Thank you for your positive feedback. We are thrilled to hear you had such a wonderful stay at Novotel Antwerpen. Our team takes great pride in creating memorable experiences, and we are delighted that our staff, especially the bartender, made your visit special. It’s fantastic to know you enjoyed the delicious meals and expertly crafted cocktails. We’re also glad our loyalty program added value to your stay, and we appreciate your enthusiastic recommendation to others. Your kind words about our welcoming atmosphere and dedicated service mean the world to us. We look forward to welcoming you back for another excellent experience with us. Kind regards, Marc Martens, General Manager

Customer review rating 3.5/5

Boglarka N. Business - Confirmed reviews ALL

Nice room, very comfortable bed, big TV and beautiful bathroom, much appreciated. Breakfast was good too. What I didn't like is that the room was very cold and I couldn't open the window.

Dear Boglarka, Thank you for taking the time to share your comprehensive feedback with us. We are pleased that you found your accommodation comfortable and appreciated the generous space, supportive bedding and the appeal of your bathroom. Knowing that the large television and the quality of our breakfast contributed to a convenient experience for you truly encourages us. However, we are sorry that certain aspects of your room did not match your expectations. For guests who find the room temperature not to their liking or prefer additional ventilation, our team remains ready to provide extra heaters, blankets or assistance with windows if needed at any hour. Nonetheless, it is rewarding to read your compliments on our team’s service during check-in and departure, as well as your remarks about the level of cleanliness and our focus on sustainable operations. Your recognition of our dedication is highly valued. We hope to provide you with a more enjoyable stay in the future. Kind regards, Marc Martens, General Manager

Customer review rating 5.0/5

Kyriakos T. Families - Confirmed reviews ALL

It is by far the best Accor hotel that I stayed. The staff was really helpful and even gave us tips about the city. The room was properly cleaned.

Dear Kyriakos, Thank you for this high rating. We are delighted to learn that your stay at Novotel Antwerpen was your best Accor experience yet. Our team takes pride in offering attentive service, and we are glad the bar and restaurant staff made you feel welcome. Your kind words about the room cleanliness and the city tips provided are much appreciated. Regarding your mention of ease of access, we regret any inconvenience encountered and will take your feedback into consideration to enhance future guest experiences. Finally, it is wonderful that you found our hotel to stand out within the Accor family. We value your loyalty as a Silver member and are thrilled to have contributed to a memorable family trip. We look forward to seeing you again. Best wishes, Marc Martens, General Manager

Customer review rating 4.0/5

Antonio F. Couples - Confirmed reviews ALL

Good morning. I was satisfied with the hotel service, as expected. Regarding parking (one of the reasons I chose this hotel), I was surprised because it didn't actually have parking. What it did have was an agreement with a nearby parking lot, and I paid €35 ​​for 24 hours. That's regrettable.

Dear Antonio, It was a pleasure to receive your kind feedback. We are delighted to hear that your experience with our service met your expectations during your recent stay. That said, we regret that our parking arrangements caused inconvenience. While we do not have on-site parking, our partnership with a nearby facility aims to offer convenience, and we appreciate your understanding as we continue to refine this aspect of our service. Finally, we truly value your loyalty as a Classic member and are thrilled that you would recommend our loyalty program so highly. Our team remains dedicated to ensuring every aspect of your stay aligns with our commitment to quality. We hope to welcome you back soon. Best regards, Marc Martens, General Manager

Other web-users rate our hotel

  • 263 reviews 7.5/10 Location
  • 616 reviews 5.5/10 Room
  • 455 reviews 7.2/10 Service
  • 15 reviews 5.1/10 WiFi
  • 291 reviews 4.7/10 Cleanliness
  • 231 reviews 6.2/10 Breakfast

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