Novotel Antwerpen 4 stars

Name: Novotel Antwerp: family hotel - ALL
Address: Luithagen Haven 6, ANTWERP, 2030, BE
Telephone: +3235420320
Rating: 3.9

Customer review rating (ALL Rating) 3.9/5 403 reviews

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Luithagen Haven 6, 2030 ANTWERP, Belgium

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Novotel Antwerpen

Hotel that makes every moment matter

Novotel Antwerp welcomes you to the port district - the perfect base to explore the city or unwind after a busy day. With quick access to the historic centre, museums, and major highways, its ideal for business and leisure. Relax in our renovated Superior and Executive rooms, enjoy the outdoor pool, modern restaurant, and terrace overlooking green surroundings. Comfort, style, and convenience in the heart of Antwerp.

A stay at the Novotel Antwerp proved to be the perfect opportunity to visit Antwerp's historic center. We recommend visiting the city's highlights, such as the MAS, Diamond museum, the Rubens House and the Chocolate Museum. The famous central station and shopping areas are also not to be missed. The city's historic zoo is a must-see for all.

Take a seat in our restaurant or on our terrace for a balanced dinner or enjoy our American breakfast buffet. Enjoy our beautiful big garden with outside swimming pool, which is available to our hotel guests. The entire hotel has free WIFI and parking.

Marc Martens, Hotel Management

Participate in the "Good For Kids" program. We offer our guests the opportunity to support the Mécénat Chirurgie Cardiaque association, which operates on and treats children with heart defects. During your stay of more than one night, by choosing not to have your room redone every day, you are voluntarily contributing to this cause thanks to a donation made by our establishment.

Hotel extras

Terrace and outdoor pool set in a beautiful, sprawling garden.
Excellent leisure facilities: outdoor pool, ping-pong table, kids' corner, fitness.
Complimentary private parking is available on site.
Close to major roads, public transport, and outside the LEZ zone.
4 meeting rooms for up to 100 people, equipped with video conferencing and camera facilities.

Our accommodation(s)

Room

Executive Room with 1 double bed and sofa

3 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s) and 1 x Single bed(s)

See availabilities

Room

Superior Room with 1 double bed

2 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Classic Room with 1 double bed and sofa

4 pers. max
23 m² / 247 sq ft

Bedding x Double bed(s) and 1 x Single sofa bed(s)

See availabilities

Hotel location

Novotel Antwerpen

Luithagen Haven 6
2030 ANTWERP
Belgium

GPS:51.267251, 4.400705

+32 3 542 03 20

+32 3 541 70 93

Railway station
Helipad/aerodrome

ANTWERPEN CENTRAL

Railway station

Access: 7 km / 4.35 mi 15 min drive

CENTRAL STATION ANTWERP

Railway station

Access: 7 km / 4.38 mi

BERCHEM STATION

Railway station

Access: 10 km / 6.25 mi

DEURNE-ANTWERP AIRPORT

Helipad/aerodrome

Access: 10 km / 6.25 mi

ZAVENTEM-BRUSSELS

Helipad/aerodrome

Access: 50 km / 31.25 mi

METROPOLIS

Entertainment/theatre district

Access: 3 km / 1.88 mi

METROPOLIS

Cinema district

Access: 4 km / 2.49 mi 5 min drive

MAS MUSEUM

Art and Culture

Access: 5 km / 3.11 mi 10 min drive

STADSSCHOUWBURG/MUSIC HALL

Opera/symphony/concert hall

Access: 5 km / 3.11 mi

SPORTPALEIS

Opera/symphony/concert hall

Access: 5 km / 3.13 mi

LOTTO ARENA

Opera/symphony/concert hall

Access: 6 km / 3.73 mi 10 min drive

SPORTPALEIS

Opera/symphony/concert hall

Access: 6 km / 3.73 mi 10 min drive

Cathedral of our Lady

Historic monument

Access: 7 km / 4.38 mi

GAUMONT-KALYPSO-CARTOONS MEIR

Cinema district

Access: 7 km / 4.38 mi

RUBENS'HOUSE

Museums

Access: 7 km / 4.38 mi

ROYAL MUSEUM OF FINE ARTS

Museums

Access: 7 km / 4.38 mi

DIAMOND MUSEUM

Museums

Access: 7 km / 4.38 mi

Chocolade Museum

Art and Culture

Access: 7 km / 4.35 mi

ELIZABETHZAAL

Opera/symphony/concert hall

Access: 7 km / 4.38 mi

MEIR

Entertainment/theatre district

Access: 7 km / 4.38 mi

GROTE MARKT

Entertainment/theatre district

Access: 7 km / 4.38 mi

CATHEDRALOFOURLADY

Historic monument

Access: 7 km / 4.35 mi 15 min drive

MARKET PLACE

Historic monument

Access: 7 km / 4.35 mi 15 min drive

CITY HALL

Historic monument

Access: 7 km / 4.38 mi

OLD TOWN

Tourist attraction

Access: 7 km / 4.38 mi

KNS

Entertainment/theatre district

Access: 7 km / 4.38 mi

DIAMOND MUSEUM

Art and Culture

Access: 8 km / 4.97 mi 15 min drive

RUBENS'HOUSE

Art and Culture

Access: 8 km / 4.97 mi 15 min drive

ANTWERP ZOO

Zoo

Access: 8 km / 4.97 mi 15 min drive

NACHTEGALE PARK SPORT FACILITYES

Sports centre

Access: 15 km / 9.38 mi

INDOR SKIING'SGRAVENEZEL

Ski area

Access: 16 km / 10 mi

CASINO KNOKKE

Casino

Access: 95 km / 59.38 mi

KNOKKE ZOUTE

Beach area

Access: 95 km / 59.38 mi

Zoo in Antwerp centre

Park

GROTE MARKT

Shopping district

Access: 7 km / 4.38 mi

KEIZERLEI

Shopping district

Access: 7 km / 4.38 mi

MEIR

Shopping centre/mall

Access: 7 km / 4.35 mi 15 min drive

MEIR

Shopping district

Access: 7 km / 4.38 mi

WIJNEGEM

Shopping centre/mall

Access: 10 km / 6.25 mi

WIJNEGEM SHOPPING

Shopping centre/mall

Access: 30 km / 18.64 mi 30 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

FOODSQUARE BAR AND BRASSERIE

Bar and Brasserie Foodsquare is a place to meet or to relax, away from the chaos of modern live. The menu of changing seasonal flavours, international classics and house specialities is as versatile and creative as the city of Antwerp itself.

Meetings & Events

Number of Meeting Room: 4
Surface of the largest room: 105 m² / 1130.21 sq ft
Maximum seats capacity: 100
Maximum capacity for banquets: 32

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.9/5 403 reviews

Steve B. Business - 7/2/2026 Confirmed reviews ALL

Dear Steve, Thank you for taking the time to share your feedback. Our culinary team strives to provide balanced and satisfying meal options, and we’re pleased that this met your expectations. However, we sincerely apologize that some aspects of your accommodation did not meet your standards. We take maintenance feedback seriously and encourage guests to inform our 24/7 reception team immediately about any room concerns for swift resolution. Our centrally managed climate system aims to ensure comfort and we’re always ready to provide supplementary heating or cooling options. Regarding bed configurations, we offer both double and twin setups to accommodate different preferences and welcome advance requests to tailor your stay. We also take note of your breakfast suggestions as we work to continually enhance our offerings. The whole team hopes to have the pleasure of seeing you again. Best wishes, Marc Martens, General Manager

Marylou H. Families - 6/29/2026 Confirmed reviews ALL

We recently stayed at this hotel and came away with mixed feelings. On arrival, first impressions were excellent. The reception staff were welcoming, friendly and professional. As soon as they realised we were English, they happily spoke English with us, making check-in easy and making us feel very welcome. Our room was spacious, clean and excellent value for money. The only downside was the noise from nearby construction work during the night, but overall we couldn’t fault the room itself. The outdoor swimming pool and gardens were another highlight. Our little boy had an amazing time in the pool and loved the large outdoor space to play. The facilities were exactly what we were looking for as a family. Unfortunately, the experience was completely let down by the restaurant staff. Throughout our stay we watched several non-English guests eating on the terrace during both the evening and breakfast service. However, when we politely asked if we could also sit outside, we were bluntly told “No way.” When we questioned why others were dining there, we were simply told that nobody eats outside, despite us clearly seeing that they were. It left us feeling confused and unwelcome. The attitude from two members of the restaurant team was noticeably unfriendly towards us. While other guests were treated warmly—even seeing the French couple beside us offered complimentary drinks—we experienced the opposite. When our son asked for a Coke, we were told there was no more available, yet moments later other guests ordered and were served Coke without any issue. Whether this was intentional or not, we left feeling as though we were treated differently because we were English. That was incredibly disappointing, especially as we love Belgium, visit every month, and have never experienced anything like this before. Our little boy, who was polite and well behaved throughout, couldn’t understand why we seemed to be treated differently. It’s such a shame because the hotel itself, the reception team, the room and the facilities were all very good. Sadly, our experience with the restaurant staff overshadowed what could have been a wonderful stay.

Dear Marylou, Thank you for taking the time to share your feedback with us. We appreciate your kind words about our welcoming front desk team and the smooth arrival process. It is also wonderful to know that you found your room comfortable, enjoyed the overall cleanliness, and felt your stay offered good value. We are delighted that your family appreciated the outdoor pool, garden and the space for your little boy to play. However, your comments concerning your experience with our restaurant service and the way you and your family were made to feel during meals are concerning. The experience you describe is not in keeping with the values we aim to uphold for all our guests, and we regret that your time in our dining areas left you feeling disappointed. We hope to have the pleasure of welcoming you back for an improved experience. Kind regards, Marc Martens, General Manager

Andreas M. Business - 6/26/2026 Confirmed reviews ALL

Dear Andreas, We really appreciate this positive review of your recent visit. We are delighted to hear you had such a positive experience during your business stay. It’s wonderful to know our breakfast offerings met your expectations. Our team takes pride in preparing fresh, diverse options daily to help guests start their mornings right. We’re equally pleased you appreciated the hotel’s quality, our 24/7 reception and comfortable rooms aim to make every stay seamless. We hope to see you again soon for another enjoyable experience. Best wishes, Marc Martens, General Manager

Shiani S. Families - 6/23/2026 Confirmed reviews ALL

Dear Shiani, Thank you for taking the time to share your thoughts with us. We are delighted to hear your kind words about Orphee, Linsey, and our housekeeping manager. Their dedication to ensuring your comfort reflects our commitment to personalized service. That said, we regret that the initial information provided during check-in was not as comprehensive as it could have been. Our team is always available at reception or via in-room materials to clarify details about our facilities. Nonetheless, we are thrilled you enjoyed our outdoor pool. Its serene setting is a favorite among families seeking relaxation during their stay. We hope to provide you with a more enjoyable stay in the future. Kind regards, Marc Martens, General Manager

Teresa D. Families - 6/10/2026 Confirmed reviews ALL

Dear Teresa, Thank you very much for your feedback. We are delighted to hear your family enjoyed our child-friendly facilities and welcoming team members during your stay. Creating a comfortable space for families to relax together remains one of our top priorities. However, we sincerely regret that your room’s preparation fell short of expectations. We hold ourselves to high housekeeping standards and will reinforce these protocols with our team. Nonetheless, we are glad our highway-adjacent location simplified your travels. Our evening team particularly appreciates your kind words about their attentive service during your family dinner, they strive to turn chaotic moments into cherished memories. We hope to welcome you back. Best wishes, Marc Martens, General Manager

Web-users rating

Other web-users rate our hotel

273 reviews 7.1/10 Location
644 reviews 5.1/10 Room
476 reviews 7.1/10 Service
16 reviews 4.5/10 WiFi
330 reviews 5/10 Comfort
301 reviews 4.2/10 Cleanliness
242 reviews 6/10 Breakfast
128 reviews 5/10 Vibe

23 reviews 7.5/10 Location
83 reviews 5/10 Room
48 reviews 7.3/10 Service
43 reviews 4.9/10 Comfort
39 reviews 4.4/10 Cleanliness
34 reviews 6.1/10 Breakfast
28 reviews 5/10 Food
24 reviews 4.3/10 Vibe

13 reviews 7.1/10 Location
39 reviews 5/10 Room
21 reviews 7.3/10 Service
15 reviews 5.6/10 Breakfast
15 reviews 4.1/10 Cleanliness

17 reviews 7.2/10 Location
45 reviews 5.1/10 Room
38 reviews 6.9/10 Service
17 reviews 5.9/10 Breakfast
17 reviews 5.2/10 Food
17 reviews 4.9/10 Cleanliness
10 reviews 3.7/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

At Novotel Antwerpen, we offer a wide range of services and amenities to enhance your stay:

Free Wi-Fi and complimentary private parking
American breakfast buffet for an additional charge
Air conditioning and flat screen TV in all rooms
Wheelchair accessible facilities and 2 rooms for guests with reduced mobility
Outdoor unheated pool and Fitness center
Foodsquare Bar and Brasserie and 24/7 room service
Laundry and dry cleaning services
Pets allowed for an additional charge
4 meeting rooms and a business center

What dining options are available?

What are the check-in and check-out times?

Check-in at Novotel Antwerpen is from 03:00 PM, and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Antwerpen regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.