Novotel Antwerpen 3 stars

Customer review rating (ALL Rating) 3.9/5 523 reviews

Novotel Antwerpen - Image 1
Novotel Antwerpen - Image 2
Novotel Antwerpen - Image 3
Novotel Antwerpen - Image 4
Luithagen Haven 6, 2030 Antwerp, Belgium

Description

Hotel extras

  • Recently renewed rooms, lobby, bar and conference rooms

  • Located just outside the LEZ-zone, and only little drive away from public transportation

  • American breakfast buffet, Bar&Brasserie Foodsquare, conference rooms

  • Free WiFi, Free parking, Free outdoor swimming pool AND Free Fitness

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Antwerpen

Luithagen Haven 6
2030 Antwerp
Belgium

GPS:51.267251, 4.400705

Telephone
Fax +32 3 541 70 93

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOODSQUARE BAR AND BRASSERIE

Bar and Brasserie Foodsquare is a place to meet or to relax, away from the chaos of modern live. The menu of changing seasonal flavours, international classics and house specialities is as versatile and creative as the city of Antwerp itself.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  523 reviews

TripAdvisor Rating  3.5/5  732 reviews

Good stay

Customer review rating 4.5/5

Steven Business - Confirmed reviews ALL

Perfect, like always

Dear Steven, Thank you for taking the time to share your feedback. We are thrilled that your recent stay with us at Novotel Antwerpen was up to your expectations, consistently delivering the comfort and quality you deserve. We also appreciate your suggestion regarding the implementation of PayPal for reservations. Your thoughts are invaluable to us as we strive to enhance our services and guest experience. We look forward to welcoming you again. All the best. Marc Martens, General Manager

Good Location

Customer review rating 3.0/5

Paul W. C. Business - Confirmed reviews ALL

little disappointed with the cleanliness of the hotel and unable to add drinks at the bar to my room. According to the bar staff it was locked at reception

Dear Paul W., Thank you for sharing your experience with us. We are pleased that you found our location to be good, conveniently situated close to the Harbour and green spaces, and just a short drive from Antwerp city centre. However, we are sorry to hear that our cleanliness standards did not meet your expectations. We prioritize the maintenance of our premises and we regret any oversight in this area. It is our aim to offer a seamless and enjoyable experience at our establishment and we note your feedback regarding charging amenities to your room. Additionally, while our hotel endeavors to provide a comfortable and pleasant environment, we acknowledge your observation that the hotel's appearance may not have reflected our usual standards. We also appreciate your candid feedback on the perception of value during your stay, and we will certainly take this into consideration as we strive to deliver services that match our guests' expectations. We hope that we can welcome you back in the future. Best wishes, Marc Martens, General Manager

Ok

Customer review rating 3.5/5

Huub Business - Confirmed reviews ALL

🙂

Dear Huub, Thank you for this review of your recent stay. We regret that you did not fully enjoy your stay with us, but we are grateful for your feedback. We hope you had the chance to experience our unique eco-friendly initiatives, such as the Planet 21 program, which promotes sustainability and helps plant trees through our water and energy conservation efforts during your visit. We would love to welcome you back on a future occasion. Kind regards, Marc Martens, General Manager

Not a good stay

Customer review rating 2.5/5

A.th. P. M. Couples - Confirmed reviews ALL

We requested a room with 2 separate beds but got a room with one 2 persons bed. The door knob of the WC was loose and no soap in the room

Dear Guest, Thank you for taking the time to share your review. We sincerely apologize that your stay did not fully meet your expectations. We are sorry to hear about the issues you encountered with your room assignment. Our hotel offers both double beds and twin rooms, and we strive to accommodate guest preferences whenever possible. Regarding the maintenance concerns, we take great pride in the upkeep of our rooms, and we will address the loose door knob immediately. We also ensure that all necessary amenities, including soap, are available in every room. Your comments about staff recognition are taken very seriously, as we value our ALL members, especially those with Platinum status. We will reinforce the importance of acknowledging our loyal guests with our reception team. Nonetheless, we are pleased to hear that you enjoyed your dining experience at our restaurant. Our team works hard to provide a delightful culinary experience for our guests, offering a varied menu with healthy and balanced options in a friendly atmosphere. We hope you will give us another opportunity to provide you with a more satisfactory stay in the future. Best regards, Marc Martens, General Manager

Next to the port

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Location far away from downtown but next to the port. Outdoor pool. Mini fridge. Big flat screen. Comfortable bed. Spacious room.

Dear Guest, Thank you for taking the time to give us feedback about your recent stay. We are thrilled to know that your stay at Novotel Antwerpen left a positive impression. We are delighted that you appreciated the spaciousness of your room, the comfort of our beds, and the convenience of having a mini fridge, as well as the entertainment provided by a large flat screen TV. It's also great to hear that you enjoyed our outdoor pool, an ideal place to relax and unwind. We hope to see you again in the future. Kind regards, Marc Martens, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 286 reviews 7.4/10 Location
  • 759 reviews 5.3/10 Room
  • 509 reviews 7.8/10 Service
  • 21 reviews 5.2/10 WiFi
  • 311 reviews 4.5/10 Cleanliness
  • 291 reviews 6.6/10 Breakfast
  • 204 reviews 4.9/10 Food
  • 191 reviews 4.6/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Antwerp

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.