Novotel Antwerpen Hotel 3 stars

There is a so large parking with fast charger, in addition, there is an ibis budget just beside which has also a large parking. In my opinion, you do not need to worry about the availability. And in the back yard, there is a small swimming pool that you are play with your children. But there is only few chairs... I saw also someone played ping pong and football in the yard.

I am a regular guest at Novotel Antwerp but must say that the condition of the rooms becoming very used.. Especially the bathrooms dont have the standard anymore which I would expect. Last time washbasin drainage was blocked (should be normally recognized by the stuff when they are cleaning the rooms), the door for the shower / bathtube is not moveable anymore and you have to be so careful when leaving the bathtub to not slip out due to the narrow space. No fridge anymore. Funny fact besides...The Hotel is offering a waterboiler and coffee / tea but have only put plastic cups which are melting. Reception is well informed about this situation and told me it shouldn't be like that. Friendly spoken the rooms need a touch up and only reason why I am staying so regular at this hotel is the close distance to the port where I have to work as a surveyor.

The room was not sas in previous visits. Several stains on carpet no cup or glass in washroom

Clean room but reception desk slow and not so kind. You can be firm but this was a limit between not polite and firm without any reason. They have to welcome the guests and not act as police officers

Room was ok except that TV was not working. It has been notified next morning at reception desk

We had a very nice stay. The hotel is close to the bospolder and the city center (a few minutes by car) Very friendly personnel. The room was ok.

Lovely place to stay. We was moving two DAF trucks from Germany to Antwerpen and this hotel is located actually near by the Difrent company. Lovely lady on reception at night and also another one in the morning,very helpful and kind.!

Room is spacious, staff at reception extremely helpful and friendly. There is a Tesla supercharger and quick link to the highway. It was a pity the hotel remained with outdted decor since our last visit in December 2018, the rooms did not change a bit. This time around we could not even use AC because it is centrally controlled, opening the windows meant much more noise and made it quite unpleasant. On top, no hot water for 2 days, which was fixed after being reported, but nevertheless made it unpleasant. Wish things change in terms of deco and refurbishment.

Is not too bad just that i wanted to make payment with my point and the lady at the reception said is not possible, is unfortunate. They said there machine is not working am surprise but for room is ok

The hotel and genaral services were fine as ever, but not all staff were adhering to the covid-19 prevention measures. Some of the staff was not using a face mask when being in contact with visiters, and that during a period with increasing infection rates.

Dirty carpet , old room, noisy AC system, soft bad.

Very good , but breakfast was poor , food was cold , not hot and little choice

The room was too cold, I was told that the heating was via air system which wasn't working well. I ended up using an extra blanket and a portable heater. The carpet in the room was also heavily stained.

I stayed for 3 nights. The staff were friendly and helpful, the breakfast was OK (but very expensive) dinner was good. The room was not satisfactory. Dirty carpet, dirty curtains, worn furniture and 2 out of 4 room lights did not work. One made a loud buzzing noise. Reception were informed.

The reason for this positive review is the ongoing effort of the local staff that are always ready to support you, even in busy times, and their kindness. Although this hotel cannot be compared to other again, the staff makes it a pleasant stay.