Novotel Antwerpen 4 stars

Customer review rating (ALL Rating) 3.8/5 404 reviews

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Novotel Antwerpen - Image 1
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Luithagen Haven 6, 2030 ANTWERP, Belgium

Description

Hotel extras

  • Terrace and outdoor pool set in a beautiful, sprawling garden.

  • Excellent leisure facilities: outdoor pool, ping-pong table, kids' corner, fitness.

  • Complimentary private parking is available on site.

  • Close to major roads, public transport, and outside the LEZ zone.

  • 4 meeting rooms for up to 100 people, equipped with video conferencing and camera facilities.

Our accommodation(s)

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Room 1

Hotel location

Novotel Antwerpen

Luithagen Haven 6
2030 ANTWERP
Belgium

GPS:51.267251, 4.400705

Telephone
Fax +32 3 541 70 93

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOODSQUARE BAR AND BRASSERIE

Bar and Brasserie Foodsquare is a place to meet or to relax, away from the chaos of modern live. The menu of changing seasonal flavours, international classics and house specialities is as versatile and creative as the city of Antwerp itself.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  404 reviews

Customer review rating 3.5/5

Victoria D. Couples - Confirmed reviews ALL

Dear Victoria, Thank you for writing a review. It’s wonderful to know you had a pleasant stay with us and that our refreshing swimming pool was the highlight of your visit. That said, we regret that some aspects of your experience fell short in some areas. Our team have noted your concerns to ensure better breakfast replenishment processes while housekeeping will double-check all details before guest arrivals. Nonetheless, we’re pleased that our restaurant and bar team made a positive impression with their attentive service. It would be a pleasure to see you again on another trip. Best regards, Marc Martens, General Manager

Customer review rating 4.5/5

David S. Couples - Confirmed reviews ALL

Dear S., Thank you very much for your feedback. We are delighted to hear you continue choosing Novotel Antwerpen for your regular stays. It means so much that our breakfast team’s warm welcome made you feel at home. Our colleagues take pride in creating these personal connections that turn guests into returning friends. We regret any inconvenience caused by the bathroom maintenance during your stay. Please know our team addresses such reports immediately to ensure comfort for all guests. Lastly, we appreciate your loyalty through our ALL Accor program and your confidence in our ability to resolve matters. Your trust motivates us to keep improving. Best regards, Marc Martens, General Manager

Customer review rating 3.0/5

Andrii M. Business - Confirmed reviews ALL

Dear Andrii, Thank you for reviewing your visit to our hotel. We are very sorry that this experience did not meet your expectations, as we value all of our guests equally and always strive to ensure you have a pleasant stay. Please rest assured that we have shared your concerns with our housekeeping team, and this will be very useful as we constantly aim to improve our service. We do hope to welcome you back for an improved experience. Best wishes, Marc Martens, General Manager

Customer review rating 0.5/5

Hadi N. Couples - Confirmed reviews ALL

Dear Hadi, Thank you for sharing your thoughts on your recent visit. We sincerely apologize that your experience fell short in multiple areas. Our breakfast hours are designed to ensure all guests have equal access to fresh offerings, and we regret if this process caused any frustration. Your comments about staff interactions have been noted, as we aim to maintain a welcoming environment at all times. We take cleanliness standards extremely seriously and will address your feedback directly with our housekeeping team to prevent recurrence. Our fitness facilities are regularly maintained, and we appreciate you bringing this matter to our attention for immediate review. While our location near the port offers tranquillity, we understand it may feel less central for exploring the city center. We hope that we may have the occasion to welcome you back for an improved experience. Best regards, Marc Martens, General Manager

Customer review rating 3.5/5

David W. Families - Confirmed reviews ALL

Dear David, Thank you for choosing our hotel and for sharing your review. We are delighted to hear that you found our team helpful during your stay. Your kind words about their service are greatly appreciated. However, we sincerely regret that certain aspects of your experience fell short of your expectations. We take note of your comments regarding the dining service and room comfort, and we will review these points to ensure a more seamless experience for future guests. Nonetheless, we are thrilled that our outdoor swimming pool added a highlight to your visit. Its serene setting on our garden terrace is a favorite among families seeking relaxation. Thank you again; it would be a pleasure to welcome you back. Best regards, Marc Martens, General Manager

Other web-users rate our hotel

  • 275 reviews 7/10 Location
  • 649 reviews 5.1/10 Room
  • 477 reviews 7/10 Service
  • 15 reviews 4.9/10 WiFi
  • 340 reviews 4.8/10 Comfort
  • 306 reviews 4.1/10 Cleanliness
  • 243 reviews 5.9/10 Breakfast
  • 183 reviews 5.2/10 Food

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