Novotel Antwerpen

Novotel Antwerpen 3 stars

Customer review rating (ALL Rating) 3.8/5 327 reviews

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Hotel extras

  • We obtained the ALLSAFE cleanliness and prevention label

  • Recently renewed rooms, lobby, bar and conference rooms

  • Located just outside the LEZ-zone, and only little drive away from public transportation

  • American breakfast buffet, Bar&Brasserie Foodsquare, conference rooms

  • Free WiFi, Free parking, Free outdoor swimming pool AND Free Fitness

ALLSAFE approved hotel

Hotel location

Novotel Antwerpen

Luithagen Haven 6
2030 Antwerp
Belgium

GPS:51.267251, 4.400705

Telephone +32 3 542 03 20

Fax +32 3 541 70 93

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Foodsquare Bar & Brasserie

Bar & Brasserie Foodsquare is a place to meet or to relax, away from the chaos of modern live. The menu of changing seasonal flavours, international classics and house specialities is as versatile and creative as the city of Antwerp itself.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. Nos chambres de 25m² sont conçues pour votre confort: literie de qualité, air conditionné, TV écran plat, coffre-fort, room service, salle de bain avec baignoire ou douche

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  327 reviews

TripAdvisor Rating  3.5/5  712 reviews

Out of town, convenient for motorway

TripAdvisor rating 4.0/5

MayaHafiz Families - TripAdvisor review

Located in the outskirts of town but near the motorway. Stayed for a night and this hotel seemed to be popular with the tour groups. It’s an old hotel but our room was spacious and clean. The lift was tiny but you can walk up the stairs if you don’t have anything heavy.

Dear Hafiz, Thanks very much for your feedback. We are glad that you enjoyed the feeling of space in your room and appreciate your kind mention of our high standards. Although we are not located directly in the city centre, as you mention, our hotel is easily accessible via the highway and a tram that can quickly take you there; our team are always happy to assist with directions. We apologise for any inconvenience caused due to the lift; please know that our team are always on hand to assist with luggage if needed. We hope to welcome you back for another visit. Best regards, Marc Martens, General Manager

Disappointing

Customer review rating 3.0/5

Flying B. Couples - Confirmed reviews ALL

we arrived on Sunday night. The room we stayed in still had two identical issues as when we last stayed there in April this year. We had reported those items at the time. Both the restaurant and the bar were closed on the Sunday. No other restaurant in the vicinity not very nice. Last time in April at least the bar was open and we had snacks. Saw a a family camping in the lobby with sandwiches from the cabinet. Guests should be made aware of this and have their dinner before they arrive at the hotel, or the hotel should think of something else, e.g. services through Deliveroo if that is available.

Dear Martha, Thank you for taking the time to give us feedback about your recent stay. We are sorry that you were not completely satisfied with your most recent visit to our hotel and are sorry for any inconvenience. We urge our guests to inform us of any issues with their room so that we may find a convenient solution. Unfortunately, our dining options did not meet your expectations. Our restaurant is open for dinners from 6 pm till 10 pm and snacks are available 24 hours, and there is also an "All you can eat" restaurant next door. We also regret that you were not entirely satisfied with our breakfast offer. The price of our breakfast reflects the great variety of healthy, fresh products as well as the quality of these items. Nevertheless, we have taken your concerns into consideration. We hope to welcome you back in the future for an improved experience. All the best. Marc Martens, General Manager

Wonderful stay near Antwerpen

Customer review rating 4.5/5

Rolf E. Families - Confirmed reviews ALL

We had a lovely stay over the weekend even though remodeling was ongoing.

Dear Rolf, Thank you for this review of your recent stay. We are pleased to know that you enjoyed your time with us. We do, however, apologize for any inconvenience regarding the key cards and please know that we are looking into the matter with our IT team. We hope to welcome you back. Best wishes, Marc Martens, General Manager

good location

Customer review rating 3.5/5

L. Business - Confirmed reviews ALL

location suits my needs but unf food wasn't that good this time, breakfast unfortunately a mess

Dear Magnus, Thanks for your comment about your stay. We are glad to know that you appreciated our location and that you appreciated the service delivered by our reception team. However, we are disappointed to read that you were not fully satisfied with our breakfast. The selection of options are carefully chosen by our chef to please all our guests, nevertheless, we are constantly trying to improve the variety and quality of food items that we offer and would welcome any suggestions on how we could improve. We have also noted your concerns regarding service at breakfast and will address this with the team. We do carry out maintenance whenever necessary to keep our rooms up to date and will consider your comments closely when improving. We hope that we may have the pleasure of welcoming you again for an improved stay in the future. Kindest regards, Marc Martens, General Manager

Nice stay :)

Customer review rating 4.5/5

Waleriy Business - Confirmed reviews ALL

Had a short biz trip and consider Novotel as a very good option .

Dear Valeriy, Thank you for such a kind review. We are very grateful for your appreciation of our high standards of service, it encourages us to constantly improve our performance. We look forward to welcoming you again soon. Best regards, Marc Martens, General Manager

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Other web-users rate our hotel

  • 286 reviews 7.6/10 Location
  • 778 reviews 4.8/10 Room
  • 538 reviews 7.5/10 Service
  • 46 reviews 6/10 WiFi
  • 425 reviews 2.8/10 Cleanliness
  • 294 reviews 6.7/10 Breakfast
  • 198 reviews 4.5/10 Vibe
  • 192 reviews 4.6/10 Amenities

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