Novotel Antwerpen 4 stars

Customer review rating (ALL Rating) 3.8/5 409 reviews

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Novotel Antwerpen - Image 1
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Luithagen Haven 6, 2030 ANTWERP, Belgium

Description

Hotel extras

  • Terrace and outdoor pool set in a beautiful, sprawling garden.

  • Excellent leisure facilities: outdoor pool, ping-pong table, kids' corner, fitness.

  • Complimentary private parking is available on site.

  • Close to major roads, public transport, and outside the LEZ zone.

  • 4 meeting rooms for up to 100 people, equipped with video conferencing and camera facilities.

Our accommodation(s)

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Room 1

Hotel location

Novotel Antwerpen

Luithagen Haven 6
2030 ANTWERP
Belgium

GPS:51.267251, 4.400705

Telephone
Fax +32 3 541 70 93

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOODSQUARE BAR AND BRASSERIE

Bar and Brasserie Foodsquare is a place to meet or to relax, away from the chaos of modern live. The menu of changing seasonal flavours, international classics and house specialities is as versatile and creative as the city of Antwerp itself.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  409 reviews

Customer review rating 1.0/5

Edward R. Families - Confirmed reviews ALL

Customer review rating 3.0/5

Charles R. C. Families - Confirmed reviews ALL

Customer review rating 0.5/5

Angela D. Business - Confirmed reviews ALL

Dear Angela, Thank you for taking the time to share your review. We regret that certain aspects of your stay didn’t meet your expectations but are pleased to know our check-out service added ease to your departure. That said, we apologise that your experience fell short in some areas. Your feedback will be shared with the relevant departments to ensure our housekeeping and service interactions reflect the consistent hospitality we aim to provide. While we strive to provide fresh and appealing breakfast options daily, your comments have been noted for review with our culinary team. Nonetheless, we are delighted our high-speed internet contributed positively to your visit. We hope we can provide you with an improved stay in the future. Kind regards, Marc Martens, General Manager

Customer review rating 0.5/5

Andrew B. Families - Confirmed reviews ALL

Dear Andrew, Guest feedback is important to us, and we appreciate you sharing your impressions of your time at our hotel. We appreciate your kind words about our team members who consistently strive to provide attentive service. However, we sincerely apologize that your experience fell short in some areas. Our reception team is available 24/7 to address any concerns during stays, and we regret that we did not meet this standard during the noise disturbance. We take feedback about room facilities and perceived value seriously, and will review your comments with our maintenance and operations teams. Finally, we are glad you noted the cleanliness standards our housekeeping team works hard to maintain throughout all guest spaces. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Marc Martens, General Manager

Customer review rating 0.5/5

Mohammed R. Families - Confirmed reviews ALL

Dear Mohammed, Thank you for taking the time to share your feedback. We appreciate your positive remarks about the accommodation and value for money during your family stay. We sincerely apologize that your experience fell short in some areas. We take your comments about room conditions seriously and would like to clarify that our centrally controlled climate system aims to maintain consistent comfort throughout the hotel. Guests can always request additional ventilation or heating adjustments at reception, which our 24-hour team is ready to provide. We hope that you might consider visiting us again in the future. Kind regards, Marc Martens, General Manager

Other web-users rate our hotel

  • 276 reviews 7.1/10 Location
  • 644 reviews 4.9/10 Room
  • 483 reviews 7/10 Service
  • 15 reviews 4.5/10 WiFi
  • 338 reviews 4.5/10 Comfort
  • 319 reviews 4/10 Cleanliness
  • 242 reviews 6/10 Breakfast
  • 176 reviews 4.7/10 Food

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