Novotel Antwerpen 4 stars

Customer review rating (ALL Rating) 3.9/5 389 reviews

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Luithagen Haven 6, 2030 Antwerp, Belgium

Description

Hotel extras

  • Recently renewed rooms, lobby, bar and conference rooms

  • Located just outside the LEZ-zone, and only little drive away from public transportation

  • American breakfast buffet, Bar&Brasserie Foodsquare, conference rooms

  • Free WiFi, Free parking, Free outdoor swimming pool AND Free Fitness

Our accommodation(s)

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Room 1

Hotel location

Novotel Antwerpen

Luithagen Haven 6
2030 Antwerp
Belgium

GPS:51.267251, 4.400705

Telephone
Fax +32 3 541 70 93

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOODSQUARE BAR AND BRASSERIE

Bar and Brasserie Foodsquare is a place to meet or to relax, away from the chaos of modern live. The menu of changing seasonal flavours, international classics and house specialities is as versatile and creative as the city of Antwerp itself.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  389 reviews

TripAdvisor Rating  3.5/5  739 reviews

Customer review rating 3.5/5

Bruno R. B. Families - Confirmed reviews ALL

Cher Bruno, Merci pour cet avis. Nous sommes ravis de prendre connaissance de votre appréciation encourageante et de savoir que vous avez trouvé notre hôtel bien situé et le parking gratuit avantageux. Cependant, nous sommes toujours attentifs à l’entretien et la propreté de no chambres et il semblerait qu’il y ait eu des manquements lors de votre séjour. Dans pareille situation, n’hésitez pas à solliciter la réception, elle fera toujours de son mieux pour vous garantir le confort recherché. Néanmoins, sachez que les mesures correctrices ont été prises. Enfin, nous sommes enchantés que vous ayez apprécié le choix proposé lors de notre petit déjeuner. Nous sommes également fiers de notre localisation qui permet un accès facile au centre-ville d’Anvers, enrichissant ainsi l’expérience de nos hôtes. Nous espérons avoir le plaisir de vous revoir pour un séjour 100 % réussi. Bien à vous, Marc Martens, Directeur général

Customer review rating 3.0/5

Rob K. Families - Confirmed reviews ALL

Beste Rob, Bedankt voor uw feedback. We zijn verheugd dat u het ontbijt bij ons als prima heeft ervaren. Ons uitgebreide buffet is zorgvuldig samengesteld met warme en koude gerechten, en we bieden ook glutenvrije opties aan op aanvraag. Het spijt ons te horen dat uw ervaring met de bedden en de badkamer niet aan uw verwachtingen voldeed. We streven ernaar om onze gasten een comfortabele nachtrust te bieden met onze kwaliteitsbedden en we bieden verschillende kameropties aan om aan de behoeften van onze gasten te voldoen. Bovendien worden de bedden en badkamers goed onderhouden en zijn er plannen om de faciliteiten continu te verbeteren. We begrijpen dat de prijs-kwaliteitverhouding belangrijk is voor onze gasten, en we bieden concurrerende tarieven gezien de kwaliteit van onze diensten en faciliteiten. Als het gaat om toegankelijkheid, staat ons team altijd klaar om te assisteren met vragen of zorgen. We hopen dat u heeft kunnen genieten van onze locatie dichtbij de haven en groene ruimtes en dat u de kans heeft gehad om enkele van de nabijgelegen bezienswaardigheden te bezoeken, zoals het MAS Museum en de Antwerpse Zoo. Graag tot een volgende keer. Met vriendelijke groet, Marc Martens, General Manager

Customer review rating 2.5/5

Simson P. Families - Confirmed reviews ALL

Dear Simson, Thank you for sharing your experience with us. We are sorry that your stay did not meet your expectations. We understand how important it is to have all the necessary amenities available for our guests’ comfort. Our team is always ready to assist with any requests to enhance your experience. Furthermore, we apologize for the unusual scent you encountered in your room. Occasionally, certain environmental factors can influence the air quality, but we strive to maintain a pleasant atmosphere throughout our hotel. Your feedback is vital for us to ensure that we provide the best possible environment for all our guests. We hope that you will allow us the opportunity to welcome you back in future. Best regards, Marc Martens, General Manager

Customer review rating 4.0/5

Martina W. Couples - Confirmed reviews ALL

Liebe Martina, vielen Dank für Ihr positives Feedback! Wir freuen uns sehr, dass Sie die Lage unseres Hotels am Rande von Antwerpen und die einfache Anbindung an die Autobahn geschätzt haben, was Ihnen die Weiterreise nach Brügge erleichtert hat. Es ist großartig, dass Sie unser Hotel weiterempfehlen würden. Wir hoffen, dass Sie eine schöne Zeit in Antwerpen hatten und heissen Sie jederzeit gerne wieder willkommen! Marc Martens, Hoteldirektor

Customer review rating 3.0/5

Jessica M. Friends - Confirmed reviews ALL

Dear Jessica, Thank you for taking the time to give us feedback about your recent stay. We are delighted that you enjoyed our well-designed hotel, including our inviting lobby and lovely terrace. It’s also wonderful to hear that you found our complimentary parking convenient, as we strive to provide our guests with hassle-free accommodation. However, we regret to learn that certain aspects of your stay did not meet your expectations. We apologise for the disappointing breakfast experience. Our breakfast usually offers a wide variety of options, including different types of bread, freshly prepared eggs, and a selection of juices. We will review our breakfast service to ensure consistent quality throughout the morning. Regarding the cleanliness of the room, we are sorry for the oversight. Our housekeeping team typically maintains high standards, and we will reinforce these with additional training. We also appreciate your feedback about the shower and will review its design when making future improvements. Nonetheless, we are pleased that you found our gym to be spacious, clean and well-equipped. While we understand that our location was a bit far from your destination, we hope you were able to take advantage of our competitively priced bicycle hire service or the nearby tram stop, which can take you to the city centre in about 20 minutes. We hope to have the opportunity to welcome you back for a more satisfying experience in the future. Best regards, Marc Martens, General Manager

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Other web-users rate our hotel

  • 282 reviews 7.2/10 Location
  • 714 reviews 5.3/10 Room
  • 493 reviews 7.6/10 Service
  • 22 reviews 5.5/10 WiFi
  • 356 reviews 4.9/10 Comfort
  • 306 reviews 4.5/10 Cleanliness
  • 261 reviews 6.1/10 Breakfast
  • 184 reviews 4.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.