ibis budget Antwerpen Port

Customer review rating (ALL Rating) 3.6/5 158 reviews

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Description

Hotel extras

  • Gelegen in Antwerpen, met een vlotte verbinding naar het stadscentrum en de ring.

  • Gratis parkeergelegenheden op onze parking.

  • Gratis WiFi in het hele hotel, inclusief de kamers.

  • Begin je dag goed met een gevarieerd ontbijtbuffet vol verse en voedzame keuzes.

  • Comfortabele en functionele kamers, perfect voor een ontspannen nachtrust.

Our accommodation(s)

29 TWINS ROOMS WITH NEW BEDDING ON THE THIRD FLOW (ROOMS N° 301 TILL 329)

Max. number of persons
2
Area
From 16 / 172 sq ft

Bedding

Twin bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Drink vending machine

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • 2 pers. max
  • 16 / 172 sq ft
  • Bedding 2 x Twin bed(s)

Hotel location

ibis budget Antwerpen Port

Luithagen Haven 6A
2030 ANTWERPEN
Belgium

GPS:51.268066, 4.400653

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
  • 105 rooms
  • 3 rooms for people with reduced mobility
  • 105 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • German
  • English
  • French
  • Dutch

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Catering

One Restaurant

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge
  • On site

BAR AND BRASSERIE FOODSQUARE

Just next doors, at Bar and Brasserie Foodsquare in Novotel, you can enjoy a delicious dinner. On the menu with changing seasonal flavours, you will find international classics and house specialties.

Cooking style
International
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Vegetarian menu

Just next doors, at Bar and Brasserie Foodsquare in Novotel, you can enjoy a delicious dinner. On the menu with changing seasonal flavours, you will find international classics and house specialties.

Enjoy an extensive hotel breakfast with both cold and warm delights. Start your day full of flavor and comfort!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  158 reviews

Customer review rating 4.0/5

Terence M. Friends - Confirmed reviews ALL

Dear Terence, We appreciate you sharing your comments with us. We are grateful that you found the hotel to be a good value and enjoyed breakfast included in your stay. Our team is truly glad that the effort of our manager Ally stood out and made your visit more comfortable. However, we are sorry that the space in your room did not suit your needs for a longer stay and that it felt less spacious than you had hoped. Our rooms have a compact design and are ideal for short stays, so we understand that fitting two suitcases can be challenging when sharing the space. Nonetheless, we are happy you overall found the room comfortable for a brief visit and that Ally could assist with your move to a more accessible room. We appreciate your valuable input and hope to welcome you back for a more comfortable stay in the future. Marc Martens, Directeur

Customer review rating 1.0/5

Antonia N. Families - Confirmed reviews ALL

Dear Antonia, Thank you for sharing your opinion about your time at our hotel. We sincerely apologize that your family’s stay fell short of expectations. Our family rooms are designed with a double bed and an elevated single bunk to accommodate three guests within our compact concept, though we understand this layout may not suit all preferences. Regarding bathroom provisions, our reception team remains available 24/7 to promptly address any additional needs during stays. We also regret the intermittent hot water experience you described and have escalated this matter to our technical team for immediate review. We certainly hope that we can welcome you back again. Best regards, Marc Martens, Directeur

Customer review rating 1.5/5

Naomi A. Families - Confirmed reviews ALL

Dear Naomi, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations. Our team have taken note of your comments to improve our cleaning efforts, while our centrally regulated climate system releases a pulse of cool air to maintain the comfort of our guest during warmer days. Nonetheless, we are glad your family enjoyed our breakfast selection. It would be a pleasure to welcome you back for an improved visit. Best regards, Marc Martens, Directeur

Customer review rating 1.5/5

Rebecca H. Families - Confirmed reviews ALL

Dear Rebecca, Thank you for taking the time to provide your valued comments. We are truly sorry to hear that your stay fell short of expectations. The comfort and safety of our guests are our highest priorities, and we regret the challenges you faced. We regret that you did not make us aware of these issues while on-site so we could have discussed them with you personally and found an adequate solution. Your insights help us identify areas for improvement, and we appreciate you bringing these matters to our attention. We hope that we may have the pleasure of welcoming you back on a future visit. Best regards, Marc Martens, Directeur

Customer review rating 4.0/5

Debbie J. Solo - Confirmed reviews ALL

Dear Debbie, Thank you for letting us know your impressions. We’re pleased you found our check-in process straightforward and appreciated having staff available around the clock to assist you. However, we regret that certain room features affected your comfort. Our team is reviewing feedback about bedside power access to better accommodate medical devices. Regarding bathroom maintenance, we’ve shared your comments with our housekeeping supervisor to reinforce cleaning protocols. Finally, we’re glad our central location near Antwerp’s transport links and attractions contributed positively to your stay. Our team works hard to maintain the welcoming atmosphere you experienced. We look forward to welcoming you back for another memorable stay in the future. Kind regards, Marc Martens, Directeur

Dear Terence, We appreciate you sharing your comments with us. We are grateful that you found the hotel to be a good value and enjoyed breakfast included in your stay. Our team is truly glad that the effort of our manager Ally stood out and made your visit more comfortable. However, we are sorry that the space in your room did not suit your needs for a longer stay and that it felt less spacious than you had hoped. Our rooms have a compact design and are ideal for short stays, so we understand that fitting two suitcases can be challenging when sharing the space. Nonetheless, we are happy you overall found the room comfortable for a brief visit and that Ally could assist with your move to a more accessible room. We appreciate your valuable input and hope to welcome you back for a more comfortable stay in the future. Marc Martens, Directeur

Customer review rating 1.0/5

Antonia N. Families - Confirmed reviews ALL

Too small room for 3 people Not enough towels, hot water was stopping while you had shower I will never come back to Ibis

Dear Antonia, Thank you for sharing your opinion about your time at our hotel. We sincerely apologize that your family’s stay fell short of expectations. Our family rooms are designed with a double bed and an elevated single bunk to accommodate three guests within our compact concept, though we understand this layout may not suit all preferences. Regarding bathroom provisions, our reception team remains available 24/7 to promptly address any additional needs during stays. We also regret the intermittent hot water experience you described and have escalated this matter to our technical team for immediate review. We certainly hope that we can welcome you back again. Best regards, Marc Martens, Directeur

Customer review rating 1.5/5

Naomi A. Families - Confirmed reviews ALL

Rooms not fully clean, so hot we had to sleep with the windows open and left with many mosquito bites.

Dear Naomi, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations. Our team have taken note of your comments to improve our cleaning efforts, while our centrally regulated climate system releases a pulse of cool air to maintain the comfort of our guest during warmer days. Nonetheless, we are glad your family enjoyed our breakfast selection. It would be a pleasure to welcome you back for an improved visit. Best regards, Marc Martens, Directeur

Customer review rating 1.5/5

Rebecca H. Families - Confirmed reviews ALL

I understand this is a budget hotel but the room was very tired and quite dirty. Also the window was broken - we were on a second fgloor room - this was quite dangerous with a 1 year old with us. The room was also hotter than the cnetre of the sun -= The aircon did not work. Due to the window we were all bitten by mosquitos inclduing my 1 year iold. We also noted that the fire door latch on our room didn't work - this is a huge fire risk.

Dear Rebecca, Thank you for taking the time to provide your valued comments. We are truly sorry to hear that your stay fell short of expectations. The comfort and safety of our guests are our highest priorities, and we regret the challenges you faced. We regret that you did not make us aware of these issues while on-site so we could have discussed them with you personally and found an adequate solution. Your insights help us identify areas for improvement, and we appreciate you bringing these matters to our attention. We hope that we may have the pleasure of welcoming you back on a future visit. Best regards, Marc Martens, Directeur

Customer review rating 4.0/5

Debbie J. Solo - Confirmed reviews ALL

Easy door access with code. Employee even at night. Very nice personnel. Only downside is no powersocket next to the bed to connect a cpap machine.

Dear Debbie, Thank you for letting us know your impressions. We’re pleased you found our check-in process straightforward and appreciated having staff available around the clock to assist you. However, we regret that certain room features affected your comfort. Our team is reviewing feedback about bedside power access to better accommodate medical devices. Regarding bathroom maintenance, we’ve shared your comments with our housekeeping supervisor to reinforce cleaning protocols. Finally, we’re glad our central location near Antwerp’s transport links and attractions contributed positively to your stay. Our team works hard to maintain the welcoming atmosphere you experienced. We look forward to welcoming you back for another memorable stay in the future. Kind regards, Marc Martens, Directeur

Customer review rating 0.5/5

Prince O. Business - Confirmed reviews ALL

Air conditioning does not work, even though it states otherwise on the booking site and even the receptionist mentioned the a/c would work but just needs time to pick up, I would definitely not be returning.

Dear Prince, Thank you for sharing your thoughts on your recent visit. We sincerely apologize that your experience fell short of your expectations. As outlined in our property information, our climate control system provides cooled air based on seasonal settings rather than individual room adjustments. Although the system has been operating correctly, the exceptionally high temperatures associated with the current heatwave have impacted its ability to cool as effectively as it normally would. We appreciate your feedback and remain committed to doing our utmost to ensure our guests’ comfort throughout their stay. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Marc Martens, Directeur

Customer review rating 4.0/5

Alison M. Couples - Confirmed reviews ALL

Plenty of parking with a small grassy area that was fine for the dogs to sniff and stretch their legs. Staff were friendly and helpful. Aircon didn’t quite work so we collected a fan from reception. We also needed to collect a hairdryer but that’s just something useful for those planning to stay. Room was suitable for what we paid.

Dear Alison, Many thanks for sharing your review. We’re glad you found our parking convenient and appreciated the green space for your dogs. Your kind words about our team’s friendliness and the cleanliness of your room and common areas mean a lot to us. However, we regret the cooling system didn’t meet your needs during your stay. Our climate control adjusts seasonally, and we’re happy our team could provide a fan to ensure your comfort. Finally, we hope our location near Antwerp’s attractions added convenience to your trip. The nearby Novotel garden views and transport links make exploring straightforward. We all look forward to seeing you again in the future. Best regards, Marc Martens, Directeur

Customer review rating 4.5/5

Jacinto G. Business - Confirmed reviews ALL

Very nice welcome and support

Dear Jacinto, Please accept our sincere thanks for this kind feedback. We are thrilled you had such a positive experience at ibis Budget Antwerpen Port. Our team takes great care to ensure every guest feels supported throughout their stay. Your recognition of our water conservation efforts is particularly encouraging, as we prioritize sustainable practices while maintaining comfort for our guests. We look forward to seeing you again on a future trip. Kind regards, Marc Martens, Directeur

Customer review rating 5.0/5

Janice M. Business - Confirmed reviews ALL

Very clean, lovely staff, good parking!

Dear Janice, Thank you very much for this kind review. We’re thrilled you enjoyed your stay at ibis Budget Antwerpen Port. It’s wonderful to hear our team’s friendliness and the spotless conditions of your room made an impression. Our free parking is designed to simplify travel for guests like you, and we’re delighted it added convenience to your business trip. We hope you will return for another memorable stay. Best wishes, Marc Martens, Directeur

Customer review rating 4.0/5

Rene V. N. Friends - Confirmed reviews ALL

Overall stay was good. Breakfast was a deception. As we gone to bed late we caught breakfast at 10:00 There was barely anything left; no eggs, no knives, no croisants, no cheese, no cups for juice. Cheese was later filled and knives were added... but overall breakfast was something I had envisioned better. Looked like the receprionist also had to run the breakfast; so bit understaffed. overall stay was ok.

Dear Rene, Thank you for taking the time to share your thoughts with us. We’re glad you found your room comfortable and appreciated our reception service. However, we sincerely regret the breakfast experience fell short of your needs. Our team strives to maintain ample selections throughout service hours, and we’ll reinforce replenishment protocols during peak times. Nonetheless, we’re pleased your stay was enjoyable overall and that Mr. N. left a positive impression. Our staff works diligently to create welcoming moments for every guest. We are looking forward to welcoming you again. All the best. Marc Martens, Directeur

Customer review rating 0.5/5

Rori S. Families - Confirmed reviews ALL

Room floor and bathroom were disgusting, used pad in the trash can, toilet light didn't work. Felt extremely dirty. I expected budget, but clean is a requirement for hotels budget or not.

Dear Rori, Thank you for taking the time to provide us with your feedback. We deeply regret that certain elements of your stay fell short of your expectations. Please accept our sincere apologies for the issues you faced in your room, especially the maintenance and cleanliness problems. Our housekeeping team follows rigorous protocols, and we are sorry that these standards were not upheld during your visit. We encourage guests to notify us immediately so we can promptly resolve any concerns. We look forward to the opportunity to offer you a much better stay in the future. Kind regards, Marc Martens, Directeur

Customer review rating 4.0/5

Allen D. Business - Confirmed reviews ALL

OK. Room was looking a bit warn and shabby and the shower did not drain well. Was noisy in the morning. Flooring in the roof is overdue for replacement.

Dear Allen, Thank you for sharing such a valuable review. We are pleased to know your overall experience met your expectations during your business trip. However, we sincerely regret that some aspects of your stay fell short. We take note of your observations about the room environment and bathroom functionality. Our team is committed to addressing maintenance matters promptly to ensure comfort for all guests. Finally, we hope our convenient location near major highways contributed positively to your travel plans. We look forward to having the opportunity to welcome you back in the future. Best wishes, Marc Martens, Directeur

Customer review rating 4.0/5

Melvin C. Couples - Confirmed reviews ALL

It was overall good. The room was not really sound proof, that you can hear the people walking through the hallway. As for the breakfast, it was quite small but enough. Because there were many people there, there were some food that already empty and we have to wait some minutes until the food comes. We are satisfied since we only booked for one night and it was really cheap(maybe it's also because the location is outside the main city). It was not dissapointing but it could be better

Dear Melvin, Thank you for choosing our hotel and for sharing your review. We are glad to hear your booking modification was handled smoothly through our app and that our team’s efficiency contributed to a stress-free stay. Our priority is to offer straightforward solutions that keep travel plans flexible. That said, we regret the noise from the hallway affected your comfort and that breakfast replenishments took time during busy periods. Our reception is available 24/7 to address any immediate needs guests may have during their stay. It’s wonderful you found our rates accommodating for a budget-friendly visit and appreciated our location’s balance between accessibility and tranquillity outside the city center. We do hope to welcome you back for an improved experience. Best wishes, Marc Martens, Directeur

Customer review rating 0.5/5

Andre B. Business - Confirmed reviews ALL

Drama, very bad beds and pillows, lights in the room is a catastophe

Dear Andre, Thank you for taking the time to share your detailed feedback with us. The comfort of our guests is very important to us and we are disappointed to read that you were not completely satisfied in this regard. We regret the disappointment regarding the comfort of your room, including concerns with the beds and pillows as well as the lighting. Your comments about the check-in process and billing are also noted, and we understand your frustration. We will consider your insights about the accommodation, satisfaction with our sustainability efforts, and the overall value for money, as we strive to improve our guest experience. We hope that you will consider giving us another chance in the future to provide a more enjoyable stay. Kindest regards, Marc Martens, Directeur

Customer review rating 4.5/5

Suzanne M. Couples - Confirmed reviews ALL

Morden on reception was extremely helpful

Dear Suzanne, Thank you for taking the time to share your thoughts. We are delighted to hear you had a pleasant stay at ibis Budget Antwerpen Port. It’s wonderful to know our team’s efforts contributed to your satisfaction. Your kind words about Morden’s assistance are truly appreciated, and we’ll make sure to pass on your commendation. We look forward to welcoming you back. Kind regards, Marc Martens, Directeur

Customer review rating 4.0/5

Robin V. A. Families - Confirmed reviews ALL

Hotel was okay given the price. The only thing was that the heating in the hotel was turned on high with no option to lower it on the room other than opening a window

Dear Robin, Thank you for this high rating. We’re glad you found your stay satisfactory given the value we aim to provide for families. However, we regret the inconvenience you experienced with the room temperature. Our heating settings are centrally adjusted to balance comfort and energy efficiency, especially during colder months. We appreciate your perspective on sustainability and will review our policies with this in mind. Nonetheless, we’re pleased your overall experience was positive and hope our convenient location near Antwerp’s attractions added ease to your family trip. We hope to welcome you back. Best wishes, Marc Martens, Directeur

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

dirty floor rooms too warm

Dear Guest, Thank you for sharing your experience with us. We are sorry to hear about the condition of the floor in your room. Cleanliness is a top priority for us, and we strive for all our rooms to meet our high standards. Additionally, while we understand that the temperature in the rooms can sometimes be uncomfortable, we provide a pulse of cooled or heated air to maintain a pleasant atmosphere. We appreciate your feedback as it helps us improve our services. We hope you were able to enjoy the convenient location of ibis Budget Antwerpen Port, just north of Antwerp's historic city centre, allowing easy access to local attractions. We hope to have the opportunity to serve you better in the future. Kind regards, Marc Martens, Directeur

Soso

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

Why is the shower room’s door semi transparent? When the window is opened , all little insects come inside.

Dear Wen Jean, Thank you for sharing your review. The design of our shower doors is consistent with the Ibis Budget brand standard, offering a blend of privacy and openness. We understand that this aspect was not to your liking, and we appreciate your perspective. As for the presence of insects, being located near the port does make our hotel more susceptible to natural elements like mosquitoes, especially when windows are left open. We strive to maintain measures to mitigate this issue, and we regret any inconvenience it may have caused you during your stay. We hope to welcome you back S.. Best wishes, Marc Martens, Directeur

Bas

Customer review rating 0.5/5

Anonymous Solo - Confirmed reviews ALL

Its like prison

Dear Guest, Thank you for taking the time to review your stay. We are sorry to hear that your stay did not meet your expectations. We understand that the design of our rooms, which follows the Ibis Budget brand standard, might not be to everyone's taste, but we assure you that our guests' comfort is paramount and we regularly conduct tests to enhance the quality of our beds. Regarding the waiting time at check-in, we strive to be efficient and apologize for any inconvenience caused. Our team works diligently to ensure that guests can access their rooms swiftly, using the access codes provided upon receipt of the invoice. Moreover, we acknowledge your concerns about the food and beverage quality. Please know that we offer a cold breakfast buffet with quality products, and we have a pizza oven and microwaves available at the food corner for guests' convenience. As for the queuing time, we appreciate your patience as our team works hard to replenish the breakfast buffet and ensure all guests have an enjoyable meal experience. Furthermore, we take cleanliness seriously, and while our hotel was recently updated, we will reflect on your feedback to continue maintaining high standards of cleanliness. We also note your comments on the ease of access. Our hotel is situated in the port area, with the city center accessible by a short tram or bus ride. We hope you will consider staying with us again in the future. Best regards, Marc Martens, Directeur

Other web-users rate our hotel

  • 340 reviews 7.7/10 Location
  • 713 reviews 3.6/10 Room
  • 419 reviews 8.4/10 Service
  • 13 reviews 8.5/10 WiFi
  • 444 reviews 2.6/10 Comfort
  • 261 reviews 6.1/10 Breakfast
  • 253 reviews 4.5/10 Cleanliness
  • 73 reviews 2.9/10 Amenities

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