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ibis budget Antwerpen Port 1 star

TripAdvisor rating 3.5/5 365 reviews
ibis budget Antwerpen Port
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Room 1

Number of guests
Children's age

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Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Located in the harbour district

  • Easy access from highway

  • Free private parking available

  • 15 min. Drive to Dutch border

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air Conditioning
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Antwerpen Port

Luithagen Haven 6A
2030
antwerpen
belgium

Tel: +3235449781

Fax: (+32)35449284

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    BRUSSELS At 35km / 21.75 miles

  • By train

    CENTRAL STATION At 7.4km / 4.6 miles

GPS :51.268066, 4.400653

Our accommodations

DOUBLE - room with one double bed for up to 2 people.

  • Max. number of persons: 2
  • Wireless internet in your room

TRIPLE - room with a double bed and a single bunk bed.

  • Max. number of persons: 3
  • Wireless internet in your room

Our guest reviews for
ibis budget Antwerpen Port

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,443 reviews

tripadvisor

TripAdvisor Rating 3.5/5

365 reviews

Felt like the reception didn't help.

Customer review rating 4.1/5

B. Business - 30/11/2019 Confirmed reviews ALL

We arrived with 3 people but couldn't get a spare blanket for the twin bed. Also the light in the toilet was broken (told reception but they didn't fix it) so you needed to use your phone in the middle of the night to use the toilet. Very bad and didn't feel like our complaint (which we told the reception about straight away) was taken seriously.

Dear B., Thank you for taking the time to send us your feedback. We are sorry that your visit hasn't been fully satisfying. As we put our team members through extensive customer service training, we are very saddened to learn of this experience. We will take this opportunity to carry out corrective training and to revise our procedures. We hope that you will give us the chance in future to provide you with a more enjoyable stay. Kind regards, Marc Martens, Directeur

Visit to Antwerp

Customer review rating 4.1/5

Andrew S. Friends - 16/11/2019 Confirmed reviews ALL

Fine stay Hotel was basic as you would expect for the price and little further out than we expected.

Dear Andrew, Thanks for posting feedback on your time at Ibis Budget Antwerpen Port. We're glad you were satisfied with your stay. Were you able to explore the area? If not, you can visit us again, and we would be very happy to share with you the must-see attractions. We would love to welcome you back on another occasion. Best wishes, Marc Martens, Directeur

Good welcome but not so good night

Customer review rating 4.1/5

Chavepeyet Couples - 11/11/2019 Confirmed reviews ALL

Warm welcome but the night was difficult the mattress was hard and the pillows were practically not stuffed

Dear Chavepeyet, Thank you for taking the time to share your valuable review. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. We are sorry for any inconvenience caused due to the mattress and the pillow. We wish you had informed us during the stay so that our team would have found an immediate alternative. However, we have taken note of your remarks. We hope to welcome you back. Best wishes, Marc Martens, Directeur

Very good

Customer review rating 4.1/5

George Couples - 04/11/2019 Confirmed reviews ALL

Excellent

Dear George, Thank you for leaving these nice comments about your recent visit. We are glad that you enjoyed so much of our hotel; we would be very pleased to have you return in the future. Kind regards, Marc Martens, Directeur

No Comment

Customer review rating 4.1/5

Thierry D. Business - 24/10/2019 Confirmed reviews ALL

Everything OK. Very Good Receptionist !

Dear Thierry, Thank you for your review. It’s great that you had a enjoyable stay and that your requirements were met. We look forward to welcoming you back in the future. Best wishes, Marc Martens, Directeur

Basic but comfortable and clean.

Customer review rating 4.1/5

Cara Couples - 09/10/2019 Confirmed reviews ALL

Easy to find and good parking. Very friendly and helpful member of staff at reception/check in. Room clean and comfortable. Good shower.

Dear Cara, Thank you for this review about your time at Ibis Budget Antwerpen Port. It is always rewarding for our team to be commended by a guest and we are truly delighted to hear that you received a courteous and professional service; your comments are personally rewarding. We look forward to welcome you back again in the future. Best regards, Marc Martens, Directeur

Real skummy hotel

Customer review rating 4.1/5

Richard H. Business - 19/09/2019 Confirmed reviews ALL

Horrible, took over 25 mins to check in, room was dirty towels were like paper. Bed sheets had hair in them. There was drunk people all sat in reception drinking cans of beer. Breakfast was good though! Wouldn’t stay again, rather sleep in the car. Not a safe place to take kids

Dear Richard, Thank you for the time you have taken to review your recent stay. We are very sorry to hear that our high standards were not met. As we hold cleanliness in high regard, our rooms are cleaned daily. We ask that guests bring any shortfalls or lapses in regards to this to our immediate attention so that we may have them addressed. Nevertheless, we are happy to see that you enjoyed your breakfast and hope for another opportunity to improve your experience with us. We do hope that you will give us another chance in the future. Kind regards, Marc Martens, Directeur

Price quality was fine but the room was noisy due to the ventilation system of the shower

Customer review rating 4.1/5

Anonymous Business - 15/09/2019 Confirmed reviews ALL

Price quality was fine but the room was noisy due to the ventilation system of the shower

Dear Guest, Thank you for taking the time to share your experience with us. It’s great to read that you were satisfied with our prices. Thank you for sharing your concerns; this is an opportunity for us to improve our facilities and services for the future. We hope to welcome you back again in the future. Best wishes, Marc Martens, Directeur

Easy and convenient, clean and quiet!

Customer review rating 4.1/5

Mette K. P. Families - 08/09/2019 Confirmed reviews ALL

Everything went smoothly and were had a great night sleep. Very helpful staff and the room was clean and comfortable. Would come again

Dear Mette, We thank you for taking the time to send us your review. We are pleased that you appreciated the high standards and quality service which we strive to uphold. Thank you for your kind recommendation and our team are looking forward to welcoming you on your next stay with us! Best regards, Marc Martens, Directeur

Fine location for short stay in Antwerp (outside city)

Customer review rating 4.1/5

Johan T. Couples - 31/08/2019 Confirmed reviews ALL

Good and quiet location despite being in the middle of some highways and in the port area, much quieter at night than some city locations. Value for money!

Dear Johan, Thank you for your positive feedback. It is a pleasure to know you enjoyed your experience with us and found our location convenient. We look forward to welcoming you back in the future. Best regards, Marc Martens, Directeur

nice affordable hotel

Customer review rating 4.1/5

Ug Families - 29/08/2019 Confirmed reviews ALL

We slept very well, enjoyed the good breakfast. Staff was very friendly.

Dear Ug, Thank you for the positive rating and review. We are happy to know that you had a restful stay and appreciate your mention of our delicious breakfast. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards; and we are truly delighted to know that you received courteous and professional service during your stay. We look forward to welcoming you again. Best wishes, Marc Martens, Directeur

Hot weather, poor AirCon and smells of cigarettes

Customer review rating 4.1/5

Anonymous Business - 29/08/2019 Confirmed reviews ALL

Room was hot but slept well - I was tired.

Dear Guest, Thank you for taking the time to share your valuable review. We strive to provide the service best suited to our guests' expectations and are sorry to hear of the issues which you experienced. It is regretful that you experience problems with the temperature and smell during your visit. We would have been more than happy to have assisted and made your stay with us more comfortable. However, it’s a pleasure to know you appreciated our quality beds, we understand how important a good night's sleep is. We hope that you will return in the future. Best regards, Marc Martens, Directeur

The evening receptionist (a young man) was exceptionally helpful.

Customer review rating 4.1/5

Martin W. Families - 27/08/2019 Confirmed reviews ALL

On arrival the receptionist was very helpful providing local information about Antwerpen.

Dear Martin, Thank you for such a positive review. We are delighted we met all your expectations and will be sure to pass your compliments on to all our team members. We look forward to welcoming you back. Best wishes, Marc Martens, Directeur

As best as it could be!

Customer review rating 4.1/5

Renato Couples - 24/07/2019 Confirmed reviews ALL

It was just a short night stay but went extremely well! Quick and nice check-in, room as clean as possible and quick check-out experience!

Dear Renato, Thank you for your fine review and feedback. It is rewarding to hear that you had such a great experience with us. This inspires our team to continue upholding our high standards of service. We hope to have the opportunity to welcome you again in the future. Best regards, Marc Martens, Directeur

Basic hotel needs are covered

Customer review rating 4.1/5

Mikkel A. Families - 23/07/2019 Confirmed reviews ALL

Basic hotel needs are covered, and as "a place to sleep", IBIS does what it promises. The service from the employes, the drink and food offers, the breakfast, the standard of the rooms and the overall impresion was both in Antwerpen and in Lille, that "you have a place to sleep". So as long as you expectations are low, the stay at IBIS is safe and comfortable. I will definently consider to stays at an IBIS hotel again for a single night, traveling throug Europe again.

Dear Mikkel, We appreciate this kind review of your recent stay with us. It was truly a pleasure to receive your positive feedback regarding our facilities, dining selection and our team's service. Please know that your kind comments will inspire us all to continue upholding our standards of excellence and to locate areas for improvement. We're also happy to hear we got a thumbs up from you for our quality beds and quiet rooms, ideal for a good night's sleep. We look forward to welcoming you back again for an even better stay in the future. Best regards, Marc Martens, Directeur

Great place to spend a night

Customer review rating 4.1/5

T.f. Families - 22/07/2019 Confirmed reviews ALL

Just needed a place to rest and spend a night on a road trip through Belgium, and this hotel was perfect. The room was quiet, bed was comfortable, and I slept well. I arrived in the evening, and guy at the front desk helped me order take out dinner from a local restaurant.

Dear Guest, Thank you for your positive feedback. We are so glad to hear that you enjoyed your stay with us! Our hotel aims to provide a memorable experience and we are delighted that we were able to exceed your expectations. We're happy to hear we got a thumbs up from you for our quality beds and quiet rooms, ideal for a good night's sleep. We look forward to welcoming you back. Best Wishes, Marc Martens, Directeur
Customer review rating 4.1/5

Joao S. Families - 30/06/2019 Confirmed reviews ALL

Simple and nice.

Dear Joao, Thank you for sharing your opinion with us. Our hotel aims to provide a truly unique experience and we are glad that we were able to exceed your expectations. We look forward to seeing you on a future visit. Warm regards, Marc Martens, Directeur

Excellent Budget h.

Customer review rating 4.1/5

Excellent B. H. Couples - 25/06/2019 Confirmed reviews ALL

Staff very helpful, immaculate basic room. Breakfast exceeded expectations, even catered for dietry requirements (Coeliac).

Dear Guest, Thank you for such a positive review. We are glad that you had a pleasant stay at the h. Ibis Budget Antwerpen Port. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. We look forward to welcoming you back. Best wishes, Marc Martens, Directeur

I know they are good- that's why I stay there

TripAdvisor rating 3.5/5

Biffo47 Solo travel - 22/06/2019 TripAdvisor review

I have stayed many times before and never disappointed Check-in was quick and friendly Standard room but never a plug! Breakfast was good if a little basic Location was not great but I guess that's what keeps the prices low.

Dear Guest, Thank you for taking the time to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. It is true that we are not located in the centre, but in the upcoming neighbourhood of MAS. However, you can reach the center in no time via public transport. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. We are constantly trying to improve the variety and quality of food items that we offer and have taken note of your suggestions. We hope the rest of your stay was to your satisfaction. We look forward to welcoming you back on your next visit to Antwerp. Best regards, Marc Martens, Directeur

It was all right!

Customer review rating 4.1/5

P. Couples - 17/06/2019 Confirmed reviews ALL

Very friendly staff, easy access from the highway, free parking, public transport within a few minutes away( by your car) , free public parking near the station

Dear Guest, Thank you for such a positive review. We are glad that you had a pleasant stay at the Hotel Ibis Budget Antwerpen Port. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We are pleased you appreciated our location in the harbour district just outside the hustle and bustle of the city centre, but with good transport links. Thank you for appreciating our parking facility. We hope to welcome you back. Best wishes, Marc Martens, Directeur
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