ibis budget Antwerpen Port

Customer review rating (ALL Rating) 4.0/5 397 reviews

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Luithagen Haven 6A, 2030 ANTWERPEN, Belgium

Description

Hotel extras

  • Located in harbour district

  • Free parking and free WiFi

  • Easy access from highway and located outside the LEZ-zone

  • Recently renewed bedding

  • We have been awarded the ALLSAFE cleanliness and prevention label

Our accommodation(s)

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Hotel location

ibis budget Antwerpen Port

Luithagen Haven 6A
2030 ANTWERPEN
Belgium

GPS:51.268066, 4.400653

Telephone
Fax +32 3 544 92 84

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Bar & Brasserie Foodsquare

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Just next doors, at Bar and Brasserie Foodsquare in Novotel, you can enjoy a delicious dinner. On the menu with changing seasonal flavours, you will find international classics and house specialties.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  397 reviews

TripAdvisor Rating  3.5/5  394 reviews

Great stay

Customer review rating 5.0/5

Manuel N. Couples - Confirmed reviews ALL

The ibis budget is a great hotel at the edge of the town, so easy to get out and away to explore the surroundings. Great breakfast and coffee.

Dear Manuel, Thank you for taking the time to review your stay. We are thrilled to hear that your stay with us was enjoyable. We are delighted that our breakfast selections and the ease of exploring the surroundings met your expectations. Our cold breakfast buffet is indeed crafted with quality products, and we're glad you savored the experience along with our coffee offerings, which are available via tokens purchased at reception. However, we regret to hear of the issue you experienced with the cleanliness in your room. Please accept our apologies for any discomfort this caused. It is our standard to provide a clean and welcoming environment for all our guests, and we are concerned to learn of any instance where we have fallen short. Our hotel undergoes daily cleaning, and we take all feedback seriously to ensure we maintain our high standards. Nonetheless, it is great that you appreciated the convenience of our hotel's location. Positioned just north of Antwerp's historic city centre, our guests enjoy proximity to major attractions and the serenity offered by the surrounding greenery, without the disturbance of traffic noise. We hope to welcome you again. Best wishes, Marc Martens, Directeur

not ‘budget’ worthy, far better than ‘budget’

Customer review rating 5.0/5

Roger, A. T. ‘. D. Business - Confirmed reviews ALL

Friendly staff, clean room and facilities, proper breakfast

Dear Roger, Thank you for taking t. time to provide your feedback. We are delighted that your stay with us at ibis Budget Antwerpen Port was a positive experience. We are overjoyed that you found our team to be friendly, and it is wonderful to know that t. cleanliness of our rooms met your expectations. However, we note your concerns regarding t. ability to leave charging devices and lights on when not in t. room. We are always seeking ways to balance guest convenience with environmental sustainability and we appreciate your input. Nevertheless, we are glad that you enjoyed t. selection and quality of our cold breakfast buffet, which includes a variety of choices such as Kellogg's cereals, Nutella, Danone yoghurts, and freshly delivered products. We hope to welcome you again. Best wishes, Marc Martens, Directeur

Good stay

Customer review rating 3.5/5

Robert Families - Confirmed reviews ALL

Rooms were too hot with non functioning Aircon. Don't open the windows in the summer evening or you will let the mosquitos in. However room was more than adequate for the overnight stay.

Dear Robert, We thank you for taking the time to share your feedback. We are delighted that you found the room more than adequate for your overnight stay, offering you the essentials you needed. However, we understand that the temperature in your room was not to your satisfaction and apologize for any inconvenience caused. We want to clarify that our hotel’s design incorporates a system that provides a pulse of cooled or heated air, depending on the season, but does not offer individual air conditioning controls. Moreover, we are situated in a port area, which can contribute to nature coming inside. Please accept our apologies for any discomfort; your feedback is useful as we continuously work to provide exceptional experiences for our guests. We hope you managed to take advantage of our hotel's location, just north of Antwerp's historic city centre, offering an ideal base for exploring local attractions and the vibrant city life. We would love the opportunity to welcome you for an improved experience. Best wishes, Marc Martens, Directeur

Average

Customer review rating 2.5/5

Joanna F. Families - Confirmed reviews ALL

The hotel looked and felt cheap, rooms small with a shower stepping in to the room? No privacy. location ok. One thing that was outstanding was the man at the front dest, polite and helpful with a great attitude. I have paid less to stay the night before outside Berlin and the standard was so much better.

Dear Joanna, We really appreciate your feedback. We are delighted that you found our front desk service to be outstanding, with our team member displaying politeness, helpfulness, and a great attitude. It is this level of service we strive to maintain, and receiving such positive comments is truly rewarding for us. However, we regret to hear that aspects of your room did not meet your expectations. Our hotel design, including the open shower concept, is in line with the Ibis Budget brand standards aimed to offer functional comfort at a value price. We understand that privacy is important and offer additional amenities such as extra pillows upon request at the reception to enhance your comfort. Regarding the noise, we take measures to ensure a calm environment, though we apologize if this was not your experience. Lastly, our room pricing varies depending on several factors, and we aim to provide a competitive rate for our location and services. Please note, we offer a 10% discount with the purchase of an IBIS Business card, which might be of interest for future stays. Nonetheless, we appreciate your recognition of our convenient location and hope that it served you well during your visit to Antwerp. We hope to have the opportunity to welcome you back and provide a stay that exceeds your expectations. Warm regards, Marc Martens, Directeur

Not recommended

Customer review rating 0.5/5

Fatima Families - Confirmed reviews ALL

It's was not cleaned hygienic is so poor my all kids got bumps by bed bugs. Not recommended

Dear Fatima, Thank you for taking the time to share your feedback. We apologize for the discomfort you and your family experienced during your recent stay at our hotel. We understand how important a clean and comfortable environment is for our guests, and we regret that we did not meet these expectations on this occasion. We take the cleanliness and hygiene of our rooms seriously and have stringent procedures in place to address such concerns. Moreover, we sympathize with your experience concerning room comfort and will look into the suffocation issue you mentioned. Regarding the temperature control, while our system provides a stream of cooled or heated air depending on the season, we acknowledge that the absence of individual room controls can be a limitation for personal comfort preferences. We are sincerely sorry that the service did not meet your expectations. We will follow up on this with our team. We certainly hope that we can welcome you back again. Best regards, Marc Martens, Directeur

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Other web-users rate our hotel

  • 565 reviews 7.5/10 Location
  • 979 reviews 4.6/10 Room
  • 633 reviews 8.8/10 Service
  • 26 reviews 7/10 WiFi
  • 590 reviews 3.9/10 Comfort
  • 445 reviews 6.4/10 Breakfast
  • 433 reviews 5.2/10 Cleanliness
  • 374 reviews 8.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.