ibis budget Antwerpen Port 1 star

Name: ibis budget Antwerpen Port
Address: ANTWERPEN, 2030, BELGIUM
Telephone: (+32)35449781
Rating: 4.1

Customer review rating 4.1/5 1,498 reviews

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ibis budget Antwerpen Port

Smart choice economy hotel, open to everyday adventurers

Are you looking for a hotel close to the center and easy accessible? ibis budget Antwerp Port is the perfect choice! Let's shop, discover museums and the oldest zoo of Belgium, or explore the city, everything is possible! P.S. We just renewed our bedding!

Marc Martens, Hotel Manager

ibis budget Antwerp Port is located in the harbour district, outside the "Low Emission Zone", only 5 km from the city center and close to major road highways. The hotel is situated near the Sportpaleis, the Kinepolis and the famous area 'het Eilandje'. This is the perfect base to discover the MAS or to discover the rich nightlife and restaurants. Ibis is air-conditioned, non-smoking and the reception is open 24/7. Enjoy our modern, comfortable rooms with delicious breakfast, all for a low price.

The ibis budget Antwerpen Port is located just north of Antwerp's historic city centre. That is where the shopping streets and shopping centres invite you for some retail therapy. The culture vultures among you will find what you're after in one of such as the Diamond Museum, the Royal Museum of Fine Arts and the Rubens House. Enjoy a day out with the kids and visit Antwerp Zoo or Aquatopia. And remember to take a look at the city's beautiful illustrated walls.

Hotel extras

Located in the harbour district
Free parking and free WiFi
Easy access from highway and located outside the LEZ-zone
Recently renewed bedding
Delicious breakfast

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

WIFI/Internet Access
- Wifi
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Reduced mobility facilities
Pets allowedPaying
100% non-smoking hotel
Air Conditioning
Languages spoken at the hotel
- German
- English
- French
- Dutch

BreakfastPaying
1 restaurant(s)
Snack & beverage machinePaying

Hotel location

ibis budget Antwerpen Port

Luithagen Haven 6A
2030
antwerpen
belgium

Tel: +3235449781

Fax: (+32)35449284

Contact email :

Check-in from 12h00

Check out up to 12h00

By plane
BRUSSELS At 35km / 21.75 miles
By train
CENTRAL STATION At 7.4km / 4.6 miles

GPS :51.268066, 4.400653

Our accommodation(s)

TRIPLE - room with a double bed and a single bunk bed.

Max. number of persons: 3

Wireless internet in your room

TWIN ROOM

Max. number of persons: 2
Area: From 16 m² / 172 sq ft

Rooms

Our restaurants and bars

Bar & Brasserie Foodsquare

Type of cuisine: International

Just next doors, at Bar and Brasserie Foodsquare in Novotel, you can enjoy a delicious lunch or dinner. On the menu with changing seasonal flavours, you will find international classics and house specialties.

Super friendly staff. Felt clean and safe.

Kht Business - 12/08/2020 Confirmed reviews ALL

The air con was the biggest problem. Despite being on all night the room was still way too hot to sleep in! Made for a very uncomfortable night unfortunately.

Dear KHT, We appreciate the time you have taken to review your stay. Thank you for recognizing our team's courteous service; it is rewarding to know that you felt secure during your time with us. We apologize for any inconvenience as your comfort is very important to us, so we will take a look at the unit in your room to ensure this is working properly. We do hope to welcome you back on a future occasion. Best wishes, Marc Martens, Directeur

Incorrect room allocated

Norm H. Business - 16/01/2020 Confirmed reviews ALL

I prepaid my stay on this occasion, for a triple room with a double bed, the double bed being the main requirement. I arrived late after a long drive expecting to have a large comfortable bed to sleep in. unfortunately the hotel had given me a room with 2 single beds.

Dear Norm, Thank you for taking the time to share your valuable feedback. I am sorry to hear of this less than pleasurable experience. We do try our best to meet all the requirements of our guests but this is unfortunately affected by availability. As we are currently in the process of upgrading our facilities for the improved comfort of our guests, not all rooms are available. I again apologize for any inconvenience and ask that you contact me at h7…, so that you may be reimbursed for this stay. I hope to hear from you soon. Best wishes, Marc Martens, Directeur

Overnight stay

Agne Families - 05/01/2020 Confirmed reviews ALL

Very spars accomadation

Dear Agne, Thank you for taking the time to give us this feedback on your recent stay. We are sorry to hear that your time with us did not meet your expectations. We would like to let you know that we do offer rooms of varied sizes. Please do not hesitate to specify your requirements upon your next arrival. We hope to welcome you back in the future and wish you a very Happy New Year 2020! Best wishes, Marc Martens, Directeur

All things where well for this hotel cathegory.

Georg Business - 24/12/2019 Confirmed reviews ALL

Sparse furnishing but clean. Enough for my needs.

Dear Georg, Thanks for positively reviewing your time at Ibis Budget Antwerpen Port. We are pleased you had an enjoyable stay with us and are really delighted that we met all your requirements. We look forward to welcoming you again on a future visit and wish you a very happy holiday season. Best wishes, Marc Martens, Directeur

welcoming, quiet, value for money.

Carl Solo - 21/12/2019 Confirmed reviews ALL

The breakfast was disappointing, no eggs (all gone at 7am?) And I had t ask for fruit. The orange I picked was overripe Also in room 303 damp damage by the cubicle that is clearly months old has not been dealt with. But its still value for money

Dear Carl, Thank you for taking the time to share your review. We are pleased that you had a pleasant stay with us; however, we wish it had been completely satisfying. We have taken note of your remark regarding the breakfast. Also, we have passed your comments regarding the room to the relevant department. Nevertheless, it is great to know that you found our prices to be competitive. We hope to welcome you back in the future and holiday greetings! Best wishes, Marc Martens, Directeur

Felt like the reception didn't help.

B. Business - 30/11/2019 Confirmed reviews ALL

We arrived with 3 people but couldn't get a spare blanket for the twin bed. Also the light in the toilet was broken (told reception but they didn't fix it) so you needed to use your phone in the middle of the night to use the toilet. Very bad and didn't feel like our complaint (which we told the reception about straight away) was taken seriously.

Dear B., Thank you for taking the time to send us your feedback. We are sorry that your visit hasn't been fully satisfying. As we put our team members through extensive customer service training, we are very saddened to learn of this experience. We will take this opportunity to carry out corrective training and to revise our procedures. We hope that you will give us the chance in future to provide you with a more enjoyable stay. Kind regards, Marc Martens, Directeur

Visit to Antwerp

Andrew S. Friends - 16/11/2019 Confirmed reviews ALL

Fine stay Hotel was basic as you would expect for the price and little further out than we expected.

Dear Andrew, Thanks for posting feedback on your time at Ibis Budget Antwerpen Port. We're glad you were satisfied with your stay. Were you able to explore the area? If not, you can visit us again, and we would be very happy to share with you the must-see attractions. We would love to welcome you back on another occasion. Best wishes, Marc Martens, Directeur

Good welcome but not so good night

Chavepeyet Couples - 11/11/2019 Confirmed reviews ALL

Warm welcome but the night was difficult the mattress was hard and the pillows were practically not stuffed

Dear Chavepeyet, Thank you for taking the time to share your valuable review. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. We are sorry for any inconvenience caused due to the mattress and the pillow. We wish you had informed us during the stay so that our team would have found an immediate alternative. However, we have taken note of your remarks. We hope to welcome you back. Best wishes, Marc Martens, Directeur

Very good

George Couples - 04/11/2019 Confirmed reviews ALL

Excellent

Dear George, Thank you for leaving these nice comments about your recent visit. We are glad that you enjoyed so much of our hotel; we would be very pleased to have you return in the future. Kind regards, Marc Martens, Directeur

No Comment

Thierry D. Business - 24/10/2019 Confirmed reviews ALL

Everything OK. Very Good Receptionist !

Dear Thierry, Thank you for your review. It’s great that you had a enjoyable stay and that your requirements were met. We look forward to welcoming you back in the future. Best wishes, Marc Martens, Directeur

Basic but comfortable and clean.

Cara Couples - 09/10/2019 Confirmed reviews ALL

Easy to find and good parking. Very friendly and helpful member of staff at reception/check in. Room clean and comfortable. Good shower.

Dear Cara, Thank you for this review about your time at Ibis Budget Antwerpen Port. It is always rewarding for our team to be commended by a guest and we are truly delighted to hear that you received a courteous and professional service; your comments are personally rewarding. We look forward to welcome you back again in the future. Best regards, Marc Martens, Directeur

Real skummy hotel

Richard H. Business - 19/09/2019 Confirmed reviews ALL

Horrible, took over 25 mins to check in, room was dirty towels were like paper. Bed sheets had hair in them. There was drunk people all sat in reception drinking cans of beer. Breakfast was good though! Wouldn’t stay again, rather sleep in the car. Not a safe place to take kids

Dear Richard, Thank you for the time you have taken to review your recent stay. We are very sorry to hear that our high standards were not met. As we hold cleanliness in high regard, our rooms are cleaned daily. We ask that guests bring any shortfalls or lapses in regards to this to our immediate attention so that we may have them addressed. Nevertheless, we are happy to see that you enjoyed your breakfast and hope for another opportunity to improve your experience with us. We do hope that you will give us another chance in the future. Kind regards, Marc Martens, Directeur

Price quality was fine but the room was noisy due to the ventilation system of the shower

Anonymous Business - 15/09/2019 Confirmed reviews ALL

Price quality was fine but the room was noisy due to the ventilation system of the shower

Dear Guest, Thank you for taking the time to share your experience with us. It’s great to read that you were satisfied with our prices. Thank you for sharing your concerns; this is an opportunity for us to improve our facilities and services for the future. We hope to welcome you back again in the future. Best wishes, Marc Martens, Directeur

Easy and convenient, clean and quiet!

Mette K. P. Families - 08/09/2019 Confirmed reviews ALL

Everything went smoothly and were had a great night sleep. Very helpful staff and the room was clean and comfortable. Would come again

Dear Mette, We thank you for taking the time to send us your review. We are pleased that you appreciated the high standards and quality service which we strive to uphold. Thank you for your kind recommendation and our team are looking forward to welcoming you on your next stay with us! Best regards, Marc Martens, Directeur

Fine location for short stay in Antwerp (outside city)

Johan T. Couples - 31/08/2019 Confirmed reviews ALL

Good and quiet location despite being in the middle of some highways and in the port area, much quieter at night than some city locations. Value for money!

Dear Johan, Thank you for your positive feedback. It is a pleasure to know you enjoyed your experience with us and found our location convenient. We look forward to welcoming you back in the future. Best regards, Marc Martens, Directeur

nice affordable hotel

Ug Families - 29/08/2019 Confirmed reviews ALL

We slept very well, enjoyed the good breakfast. Staff was very friendly.

Dear Ug, Thank you for the positive rating and review. We are happy to know that you had a restful stay and appreciate your mention of our delicious breakfast. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards; and we are truly delighted to know that you received courteous and professional service during your stay. We look forward to welcoming you again. Best wishes, Marc Martens, Directeur

Hot weather, poor AirCon and smells of cigarettes

Anonymous Business - 29/08/2019 Confirmed reviews ALL

Room was hot but slept well - I was tired.

Dear Guest, Thank you for taking the time to share your valuable review. We strive to provide the service best suited to our guests' expectations and are sorry to hear of the issues which you experienced. It is regretful that you experience problems with the temperature and smell during your visit. We would have been more than happy to have assisted and made your stay with us more comfortable. However, it’s a pleasure to know you appreciated our quality beds, we understand how important a good night's sleep is. We hope that you will return in the future. Best regards, Marc Martens, Directeur

The evening receptionist (a young man) was exceptionally helpful.

Martin W. Families - 27/08/2019 Confirmed reviews ALL

On arrival the receptionist was very helpful providing local information about Antwerpen.

Dear Martin, Thank you for such a positive review. We are delighted we met all your expectations and will be sure to pass your compliments on to all our team members. We look forward to welcoming you back. Best wishes, Marc Martens, Directeur

As best as it could be!

Renato Couples - 24/07/2019 Confirmed reviews ALL

It was just a short night stay but went extremely well! Quick and nice check-in, room as clean as possible and quick check-out experience!

Dear Renato, Thank you for your fine review and feedback. It is rewarding to hear that you had such a great experience with us. This inspires our team to continue upholding our high standards of service. We hope to have the opportunity to welcome you again in the future. Best regards, Marc Martens, Directeur

Basic hotel needs are covered

Mikkel A. Families - 23/07/2019 Confirmed reviews ALL

Basic hotel needs are covered, and as "a place to sleep", IBIS does what it promises. The service from the employes, the drink and food offers, the breakfast, the standard of the rooms and the overall impresion was both in Antwerpen and in Lille, that "you have a place to sleep". So as long as you expectations are low, the stay at IBIS is safe and comfortable. I will definently consider to stays at an IBIS hotel again for a single night, traveling throug Europe again.

Dear Mikkel, We appreciate this kind review of your recent stay with us. It was truly a pleasure to receive your positive feedback regarding our facilities, dining selection and our team's service. Please know that your kind comments will inspire us all to continue upholding our standards of excellence and to locate areas for improvement. We're also happy to hear we got a thumbs up from you for our quality beds and quiet rooms, ideal for a good night's sleep. We look forward to welcoming you back again for an even better stay in the future. Best regards, Marc Martens, Directeur

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