Name: Mama Shelter Nice - ALL
Address: 21 boulevard de Riquier, NICE, 06300, FR
Telephone: +33428951195
Rating: 4.6

Mama Shelter Nice

Fun, affordable and popular designer rooms and restaurants

Just steps from the Old Port, Mama Shelter Nice basks under the sun of the French Riviera. 102 stylish rooms for relaxing, a welcoming restaurant, the Island Bar for expertly crafted cocktails and a rooftop with pool to take in the views. Friends, families and couples come here to eat, drink and laugh... in short, to enjoy Nice, Mama style.

Mama Shelter welcomes you to its stylish hotel in Nice, featuring 102 colorful rooms, a rooftop with pool, a welcoming restaurant and a cocktail bar. Perfect for families or an urban getaway, just a stone's throw from the Old Port and the historic center.

Nice offers colorful streets, lively markets and Mediterranean life. Stroll around the coastal city with rich heritage before returning to Mama's relaxed comfort to extend your stay on the French Riviera.

Welcome to the South with Mama Shelter! Sunshine, smiles, great vibes, and tasty dishes await you for a perfect stay.

Florence DUPONT, Hotel Management

Hotel extras

102 rooms, mixing comfort and design, to offer a haven for everyone.
Locally inspired cuisine and classic Mama dishes in a cosy atmosphere.
A Mediterranean-style rooftop to sip a cocktail under the pergolas.
Access to the pool from the rooftop, to relax and unwind without a second thought.
Near the historic center and Old Port of Nice, Mama is ideally located for your French Rivie

Our accommodation(s)

Room

SMALL MAMA DOUBLE

2 pers. max
14 m² / 150 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

MEDIUM MAMA DOUBLE

2 pers. max
17 m² / 182 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

MEDIUM MAMA TWIN

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Twin bed(s)

See availabilities

Room

LARGE MAMA DOUBLE

2 pers. max
21 m² / 226 sq ft

Bedding 1 x King size bed(s)

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Room

LARGE MAMA DOUBLE ACCESSIBLE

2 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Accessible room

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Room

LARGE MAMA TWIN

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Twin bed(s)

See availabilities

Room

LARGE MAMA TRIPLE

3 pers. max
22 m² / 236 sq ft

Bedding 1 x Twin bed(s) and 1 x Single sofa bed(s)

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Room

XXL MAMA FAMILY

5 pers. max
49 m² / 527 sq ft

Bedding 1 x King size bed(s) and 1 x Twin bed(s) and 1 x Single sofa bed(s)

See availabilities

Room

LARGE MAMA DOUBLE ACCESSIBLE

2 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Hotel location

Mama Shelter Nice

21 boulevard de Riquier
06300 NICE
France

GPS:43.703049, 7.289079

+33 4 28 95 11 95

NICE CITY

Railway station

Access: 2.9 km / 1.8 mi 36 min walk / 14 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

RESTAURANT

Head to the groundfloor restaurant, where you can choose between Mediterranean cuisine or Mama's signature dishes, to be shared with friends or by yourself!

ROOFTOP

The rooftop has its own menu that includes Mediterranean finger food, pizzas al taglio and refreshing cocktails and drinks of all kinds! The little extra : the pool is just a few steps away...

BAR RESTAURANT

The island bar in the groundfloor restaurant is the perfect place to meet up with friends or colleagues, with a wide choice of cocktails, wines, beers and soft drinks.

BAR ROOFTOP

Fancy a cocktail after a dip in the pool? We'll be happy to welcome you at the rooftop bar to order !

Meetings & Events

Number of Meeting Room: 4
Surface of the largest room: 78 m² / 839.584 sq ft
Maximum seats capacity: 34
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 622 reviews

Sophie W. Families - 5/29/2026 Confirmed reviews ALL

We booked this hotel for a special birthday trip and, unfortunately, the experience was disappointing from the moment we arrived. At check-in, we were incorrectly told that we had booked the room twice (my reservation was through booking.com and I have proof that only one room was booked). Although the duplicate booking was eventually cancelled, the issue appeared to be on the hotel's side and was initially presented as though it was our mistake. This was not the welcome we expected at the start of our stay. On the first night we booked a table at the restaurant, where the service was poor. One of the staff was particularly rude after we moved table and told us that we could be made to leave if another table arrived (after being told by the drag bingo queen that we could move tables so we could see the screen). We were incorrectly charged for our wine, which then had to be corrected - the same waiter was incredibly slow to come see us to correct this. Food was pretty average quality. Housekeeping was inconsistent during our stay. Pool towels that were requested never arrived, used cups were not replaced at all, and complimentary water was not replenished. The pool service was really disappointing. We were told that towels were available upstairs when we checked in (as none were in our room as above), but the staff member there was rude and said we should already have them. After a while he said he would bring some towels to us. He never returned and the towels never arrived. We also asked reception to arrange a taxi for us and were told this could be done. However, when it was too late to make alternative arrangements, we were informed that it would actually be a private driver. At no point beforehand were we told the cost, which left us with an unexpected expense and little choice. Individually, these issues may seem minor, but together they reflected a consistent lack of communication, poor service, and failure to follow through on requests. Given that this was a special birthday trip, the experience was particularly disappointing.

Hello Sophie, Thank you for taking the time to share your feedback. First and foremost, we are truly sorry to learn that your stay, especially as it was planned as a special birthday celebration, did not meet your expectations. Providing memorable experiences for our guests is extremely important to us, which makes your disappointment all the more regrettable. We were particularly surprised to read your comments regarding the duplicate reservation. Our intention was simply to confirm with you that two bookings appeared in our system for the same stay. As soon as we established that this was an unintended duplicate, we immediately cancelled the additional reservation at no charge. At no point was our intention to suggest that you were at fault, as we quickly understood that this was most likely a booking error. We sincerely apologize if our communication gave a different impression, as this was certainly not our intention. We also sincerely regret that your experience in our restaurant did not meet your expectations. The level of service you describe is not representative of the standards we strive to provide and we are sorry that this aspect of your stay left you feeling disappointed. Please rest assured that your feedback has been shared with our Food & Beverage management team so that it can be reviewed with the staff involved and used to further improve the quality of service we offer our guests. We were equally concerned to read your comments regarding the pool service. We normally ensure that pool towels are always available for our guests on the rooftop and an additional stock is also kept at reception, alongside the towels that are usually placed in guest rooms prior to arrival. We sincerely apologize if these were missing from your room and if the assistance you received did not meet expectations. A reminder will be issued to our teams to ensure that these standards are consistently upheld. Regarding your transportation arrangements, we would like to clarify that we work exclusively with a private driver service. As part of our usual procedure, we always make sure to inform guests in advance that the transfer will be operated by a private driver rather than a taxi and we systematically communicate the applicable rate beforehand to avoid any misunderstanding or unexpected charges. We are sorry if this information was not clearly communicated in your case and we will remind our reception team of the importance of providing these details to ensure guests always know exactly what service they are booking. While we understand that each of these issues may have contributed to your overall disappointment, we appreciate you bringing them to our attention. Feedback such as yours allows us to review our procedures and continue improving the experience we provide to our guests. We hope you will accept our apologies and that we may have the opportunity to welcome you again in the future for an experience that more accurately reflects the level of service we aim to deliver. Mama loves you <3

Louise K. Couples - 5/25/2026 Confirmed reviews ALL

The hotel staff is pleasant and kind. The rooms are spacious and clean. I only wish the AC could be operated in the rooms. It is a bit tedious having to call downstairs to adjust it.

Hello Louise, Thank you for your kind words about our team and the comfort of our rooms, we are delighted to hear that you enjoyed your stay with us. Regarding the air conditioning, our hotel is committed to environmentally responsible practices as part of our eco-certified approach. To help reduce energy consumption and meet sustainability standards, the air conditioning system is centrally managed and temperature settings are maintained within an environmentally conscious range. While this means guests cannot adjust the system directly in their rooms, our team is always available to assist and make any permitted adjustments to ensure your comfort. We appreciate your understanding and your valuable feedback which helps us continue improving the guest experience. Mama loves you <3

Emma W. Couples - 5/25/2026 Confirmed reviews ALL

Nicely decorated/fun hotel, but our room was stifling hot and air con couldn't be controlled. No tea and coffee making facilities or water provided. Strange smell and noises in the corridors. Although the swimming pool looks really nice the whole area felt unclean, we went to the pool about 9.30 on a sunday morning and it didn't seem to have been cleaned - lots of detritus/fruit left on tables and in plant pots from cocktails the night before. Bits of rubbish left out. Pool cushions felt unclean and weird stains!

Hello Emma, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the hotel's design and atmosphere. We are sorry that certain aspects of your stay did not meet your expectations. Regarding the air conditioning, our hotel follows a strong environmental commitment and operates a centrally managed climate control system in line with sustainability standards. While individual room controls are limited, our reception team is available 24 hours a day and is always happy to adjust the temperature within the permitted range to ensure our guests' comfort. Although we do not provide coffee machines in our rooms, a complimentary bottle of water is placed in every room upon arrival and can be replenished at any time upon request at reception. We also have kettles available and would be delighted to deliver one to your room whenever needed. We are particularly concerned by your comments regarding the pool area. Cleanliness is one of our highest priorities and we sincerely apologize if the area did not reflect our usual standards during your visit. Your remarks have been shared with the relevant teams so that we can reinforce our procedures and ensure the pool environment remains as welcoming and immaculate as our guests expect. We also regret any inconvenience caused by the odors or noise in the corridors and appreciate you bringing this to our attention. Thank you again for your valuable feedback. It helps us continually improve the experience we provide and we hope to have the opportunity to welcome you back for a much-improved stay in the future. Mama loves you <3

Xavier C. Business - 5/22/2026 Confirmed reviews ALL

Easy, Friendly, good quality.

Hello Xavier, Thank you very much for your kind words ! We are delighted to read that you've enjoyed your time with us and hope to have the pleasure to welcoming you again soon. Mama loves you <3

Philippe F. Families - 5/18/2026 Confirmed reviews ALL

Great welcome and all our requests were entertained

Hello Philippe, Thank you so much for your kind words. It was a pleasure to welcome you and your family. We are looking forward to welcoming you again soon, Mama loves you <3