Mama Shelter Nice 4 stars

Name: Mama Shelter Nice - ALL
Address: 21 boulevard de Riquier, NICE, 06300, FR
Telephone: +33428951195
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 693 reviews

46 46 photos

21 boulevard de Riquier, 06300 NICE, France

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Mama Shelter Nice

Fun, affordable and popular designer rooms and restaurants

Just steps from the Old Port, Mama Shelter Nice basks under the sun of the French Riviera. 102 stylish rooms for relaxing, a welcoming restaurant, the Island Bar for expertly crafted cocktails and a rooftop with pool to take in the views. Friends, families and couples come here to eat, drink and laugh... in short, to enjoy Nice, Mama style.

Mama Shelter welcomes you to its stylish hotel in Nice, featuring 102 colorful rooms, a rooftop with pool, a welcoming restaurant and a cocktail bar. Perfect for families or an urban getaway, just a stone's throw from the Old Port and the historic center.

Nice offers colorful streets, lively markets and Mediterranean life. Stroll around the coastal city with rich heritage before returning to Mama's relaxed comfort to extend your stay on the French Riviera.

Welcome to the South with Mama Shelter! Sunshine, smiles, great vibes, and tasty dishes await you for a perfect stay.

Florence DUPONT, Hotel Management

Hotel extras

102 rooms, mixing comfort and design, to offer a haven for everyone.
Locally inspired cuisine and classic Mama dishes in a cosy atmosphere.
A Mediterranean-style rooftop to sip a cocktail under the pergolas.
Access to the pool from the rooftop, to relax and unwind without a second thought.
Near the historic center and Old Port of Nice, Mama is ideally located for your French Rivie

Our accommodation(s)

Room

SMALL MAMA DOUBLE

2 pers. max
14 m² / 150 sq ft

Bedding 1 x Queen size bed(s)

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Room

MEDIUM MAMA DOUBLE

2 pers. max
17 m² / 182 sq ft

Bedding 1 x Queen size bed(s)

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Room

MEDIUM MAMA TWIN

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Twin bed(s)

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Room

LARGE MAMA DOUBLE

2 pers. max
21 m² / 226 sq ft

Bedding 1 x King size bed(s)

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Room

LARGE MAMA DOUBLE ACCESSIBLE

2 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Accessible room

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Room

LARGE MAMA TWIN

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Twin bed(s)

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Room

LARGE MAMA TRIPLE

3 pers. max
22 m² / 236 sq ft

Bedding 1 x Twin bed(s) and 1 x Single sofa bed(s)

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Room

XXL MAMA FAMILY

5 pers. max
49 m² / 527 sq ft

Bedding 1 x King size bed(s) and 1 x Twin bed(s) and 1 x Single sofa bed(s)

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Room

LARGE MAMA DOUBLE ACCESSIBLE

2 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Hotel location

Mama Shelter Nice

21 boulevard de Riquier
06300 NICE
France

GPS:43.703049, 7.289079

+33 4 28 95 11 95

NICE CITY

Railway station

Access: 2.9 km / 1.8 mi 36 min walk / 14 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

RESTAURANT

Head to the groundfloor restaurant, where you can choose between Mediterranean cuisine or Mama's signature dishes, to be shared with friends or by yourself!

ROOFTOP

The rooftop has its own menu that includes Mediterranean finger food as well as refreshing cocktails and all kinds of beverages. As an added bonus, our swimming pool is just a few steps away.

BAR RESTAURANT

The island bar in the groundfloor restaurant is the perfect place to meet up with friends or colleagues, with a wide choice of cocktails, wines, beers and soft drinks.

BAR ROOFTOP

Fancy a cocktail after a dip in the pool? We'll be happy to welcome you at the rooftop bar to order !

Meetings & Events

Number of Meeting Room: 4
Surface of the largest room: 78 m² / 839.584 sq ft
Maximum seats capacity: 34
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 693 reviews

Sophia A. Couples - 7/28/2026 Confirmed reviews ALL

The location of the hotel was really good and easy to get around. Check in was smooth however we experienced a few issues with our stay. In advance we were told that the world cup final would be shown and it would be first come first served however there was only one waiter who was running around trying to help people and the bar closed before the end of the game too. The first morning when we tried to shower the drains were so badly blocked that the bathroom flooded and this leaked into the bedroom. We called reception and they said they would send someone and after a while when noone came we had to call again, my partner had to go to reception to ask as well and was just told immediaately that there were no other rooms to move to (we didn't ask that, we asked for it to be fixed so we could shower before heading out for activities we had booked). Someone eventually came and we had to use google translate and then were told we would have to wait even longer. Someone from reception came and fixed it and we were brought more towels but even when returning later that day the carpet was still wet from the flooding. Then the next day we were not given bath towels for the shower at all - they were taken and not replaced. When we called for more none came and we had to call again only for beach towels for the pool to be brought and when we asked for proper towels were told no. Then we called for an iron and again after a long wait we had to call again only to be told we would have to go to reception to get this and carry it up ourselves. We also realised that one of the housekeepers took our spare room key and we did not feel our room was safe after this so had to ask for both keys to be replaced. On the final day after check out we went upstairs to grab a coffee and we waited for more than 20 minutes only to be told our milk choice was not available - clearly they forgot our order because this was only after we questioned where our order was. The hotel is lovely but there were just a lot of issues with no real reasons given or acknowledgement of these.

Dear Sophia, Thank you for taking the time to share such detailed feedback following your stay with us. We're delighted to read that you enjoyed our location and that your check-in experience got your stay off to a good start. However, we're truly sorry that this positive first impression was followed by a series of disappointments. Please accept our sincere apologies for the issues you encountered with the blocked shower, the delays in responding to your requests, the missing towels, the confusion regarding the room key, and the service you experienced during your visit to our rooftop. We completely understand how frustrating it must have been, especially when these situations affected your plans and comfort throughout your stay. Your comments have been shared with our housekeeping, reception, maintenance and rooftop teams. While some periods can be particularly busy, this should never prevent us from providing the attentive and efficient service our guests expect, and we regret that we fell short on this occasion. We truly appreciate your kind words about the hotel itself, and we're sorry that these repeated service issues overshadowed what should have been an enjoyable stay. We hope you will give us another opportunity to provide you with the experience we are genuinely capable of delivering ! Mama loves you

Mirielle T. Families - 7/27/2026 Confirmed reviews ALL

We had a lovely four night stay at Mama Shelter. Good, quiet location with easy access to all parts of Niece. Staff are welcoming and the rooms were very comfortable with good sound proofing. We enjoyed the rooftop pool, very chilled with good tunes to relax to but do get there early as it gets busy quickly. We went to the rooftop bar each night for a couple of drinks before bed, nice vibe and staff very accommodating. Only minor negative was no coffee or tea in room but this would not put me off staying there again. Overall would recommend if you are looking for something a bit different to typical chain hotels.

Hello Mirielle, Thank you so much for this amazing comment following your stay at Mama Nice, We hope to see you again really soon Mama loves you !

Eva J. Families - 7/23/2026 Confirmed reviews ALL

Hello Eva, Thank you so much for this amazing feedback ! We hope to see you again soon at Mama Nice, Mama loves you

Xavier C. H. Business - 7/21/2026 Confirmed reviews ALL

I went to my room at 11pm. It was very hot but I thought this was because the key needed to be in the slot to make the AC and lights work. I showered and went to sleep. I woke at 4am nauseous, dizzy, and very very thirsty. I checked the temperature and it was 28 degrees (but very humid and felt hotter). I called the front desk and told them it was too hot, this was dangerous. They said all they could do was bring a fan which I said was not enough. They reset the AC. After maybe 15-20 minutes I felt worse, like I might fall over, so I went to the lobby, where it was cool. I repeated that it was dangerous for me to return to this room, that I was tired and needed to sleep. The front desk person again said there was nothing he could do (he did give me two bottles of water). I called other hotels looking for a room. After the first two were full, I asked the front desk person if he could help with the calling. He didn't, he told me to call the Novotel (which was full). Finally he found another room, at nearly 6am. I was only offered a 20% discount. After being put at risk for heat stroke! And at the very least I could have been warned to check the AC because, based on internet reviews, it seems this has happened before.

Hello, Thank you for taking the time to share your feedback. I am truly sorry to read about your experience. This is certainly not the level of comfort and service we aim to provide to our guests, and I completely understand how upsetting this situation must have been. I have already replied to your email directly. Once again, please accept my sincerest apologies for the inconvenience caused. We hope to have the opportunity to welcome you again in the future and provide you with the experience you were expecting. Have a lovely day,

Grace B. Friends - 7/19/2026 Confirmed reviews ALL

Hello Grace, Thank you for your feedback following your stay at Mama Nice ! We hope to see you again soon, Mama loves you

Web-users rating

Other web-users rate our hotel

431 reviews 8.6/10 Location
614 reviews 7/10 Room
1,030 reviews 8.6/10 Service
553 reviews 9.6/10 Vibe
483 reviews 7/10 Food
352 reviews 9/10 Breakfast
305 reviews 8.3/10 Amenities
275 reviews 6.6/10 Comfort

32 reviews 8.6/10 Location
79 reviews 6.8/10 Room
90 reviews 9.1/10 Service
41 reviews 9.4/10 Vibe
39 reviews 9/10 Breakfast
36 reviews 7/10 Food
27 reviews 8.2/10 Amenities
17 reviews 8.1/10 Cleanliness

21 reviews 8.4/10 Location
48 reviews 6.7/10 Room
61 reviews 7.9/10 Service
27 reviews 6.6/10 Food
25 reviews 9.5/10 Vibe
24 reviews 9.1/10 Breakfast
20 reviews 7.9/10 Pool
16 reviews 8.5/10 Amenities

20 reviews 8.5/10 Location
54 reviews 6.9/10 Room
72 reviews 8.9/10 Service
27 reviews 9.1/10 Breakfast
26 reviews 7.4/10 Food
25 reviews 9.5/10 Vibe
13 reviews 8.5/10 Amenities
10 reviews 8.5/10 Cleanliness

10 reviews 8.8/10 Location
12 reviews 6.9/10 Room
19 reviews 8.8/10 Service
10 reviews 9.4/10 Vibe
10 reviews 9.2/10 Breakfast
6 reviews 8.4/10 Cleanliness
6 reviews 7/10 Food

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mama Shelter Nice, check-in is available from 03:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mama Shelter Nice regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.