Novotel Frankfurt City 4 stars

Customer review rating (ALL Rating) 4.4/5 1,341 reviews

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Lise-Meitner-Strasse 2, 60486 FRANKFURT AM MAIN, Germany

Description

Hotel extras

  • Ideally located for the Frankfurt Trade Fair and the main train station

  • Large rooms with Novotel Live'N'Dream bed and wi-fi

  • NOVO² lounge, bar and eatery - Chat and relax in a living room atmosphere

  • Family-friendly: Kid's Corner, family rooms and much more.

  • Meeting facilities for up to 250 people

Our accommodation(s)

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Hotel location

Novotel Frankfurt City

Lise-Meitner-Strasse 2
60486 FRANKFURT AM MAIN
Germany

GPS:50.115482, 8.642122

Telephone
Fax +49 69 79303930

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2 RESTAURANT

We serve urban specialties from around the world in our air-conditioned restaurant. Our terrace is a popular place to enjoy good food and refreshing drinks when the weather is nice.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,341 reviews

TripAdvisor Rating  3.5/5  1,189 reviews

OK for a short business stay.

TripAdvisor rating 3.0/5

bizfish TripAdvisor review

Adequate is the best description. Check in was OK but very busy. Rooms were OK but no water provided and the plumbing in the bathroom was not ideal - the room had a sewerage smell and housekeeping just used air freshener.... Beds were good but shower pressure was low. Limited amenities. Breakfast was very good and the dinner choice was limited but good quality.

Only well located

Customer review rating 3.0/5

Mihai Families - Confirmed reviews ALL

A common stay

Dear Mihai, Thank you for taking the time to share your feedback with us. We’re glad to hear that you found our location convenient, though it’s disappointing that your stay did not exceed your expectations. Your comments are important to us as we continually strive to improve our guest experience. We hope you’ll give us the opportunity to welcome you back and provide a more memorable stay in the future. Warm regards, Lars Paschold Guest Experience Assistant

Buen servicio

Customer review rating 5.0/5

Michael Families - Confirmed reviews ALL

I always prefer Novotel due of the good service and nice rooms

Dear Michael, Thank you so much for your fantastic review! 😊 We're thrilled to hear that you always prefer Novotel due to our good service and nice rooms. It's always a pleasure to welcome you, and we look forward to your next stay with us. Warm regards, Lars Paschold Guest Experience Assistant

good stay

Customer review rating 4.0/5

Bonnie C. Solo - Confirmed reviews ALL

good breakfast

Dear Bonnie C., Thank you for your feedback! I’m pleased to hear you enjoyed your stay and that our breakfast added to the experience. We aim to keep every visit comfortable and satisfying and hope to welcome you again soon. Warm regards, Lars Paschold Guest Experience Assistant

Great hotel

Customer review rating 4.5/5

Alex Business - Confirmed reviews ALL

I loved this hotel. The staff were excellent, the location brilliant and the breakfast was amazing! The room was a very good size and the bed was exceptionally comfortable. It was lovely and quiet at night. So why 9 and not 10? The fridge in my room wasn't working and despite asking twice about its repair, it never happened. It didn't ruin my experience but it was a shame. Having said all this, I will definitely stay again and will continue to recommend this hotel highly.

Dear Alex, Thank you very much for your positive feedback! It’s wonderful to hear that you enjoyed the comfort of our rooms, the prime location, and our breakfast offerings. I’m especially pleased to know that our team contributed to a memorable stay. I apologize for the issue with the fridge, and we’ll make sure to improve communication and responsiveness in these cases moving forward. We look forward to welcoming you back soon and providing another excellent experience! Warm regards, Lars Paschold Guest Experience Assistant

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Other web-users rate our hotel

  • 514 reviews 8.8/10 Location
  • 768 reviews 7.3/10 Room
  • 707 reviews 9.2/10 Service
  • 15 reviews 8.2/10 WiFi
  • 424 reviews 8.4/10 Breakfast
  • 358 reviews 7.4/10 Cleanliness
  • 156 reviews 7.4/10 Food
  • 120 reviews 7.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.