Novotel Brugge Centrum 4 stars

Customer review rating (ALL Rating) 4.6/5 1,518 reviews

Best price
guarantee
Novotel Brugge Centrum - Image 1
Novotel Brugge Centrum - Image 2
Novotel Brugge Centrum - Image 3
Novotel Brugge Centrum - Image 4
Katelijnestraat 65B, 8000 BRUGGE, Belgium

Description

Hotel extras

  • Modern, spacious rooms, perfect for all family needs

  • Creative, gourmet cuisine inspired by local product

  • Outdoor heated swimming pool, open from April to October

  • Varied and healthy all-you-can-eat buffet breakfast

  • Nearby, affordable parking in Bruges city centre

Our accommodation(s)

Hotel location

Novotel Brugge Centrum

Katelijnestraat 65B
8000 BRUGGE
Belgium

GPS:51.201848, 3.227073

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

NOVOME

We are guided by a simple belief: your home is our home. Savour a delicious, balanced menu and carefully crafted drinks, in spaces that are designed around you it is the me in Novo-me. Perfect if you are looking to unwind or connect.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,518 reviews

TripAdvisor Rating  4.0/5  70 reviews

Exceptional place to stay

TripAdvisor rating 4.0/5

DTL965 TripAdvisor review

We visited here as part of a coach party - visiting the Belgian Christmas markets. The central location of the hotel was excellent. Everywhere was so clean and staff were amazing. Buffet breakfast was fabulous too. Our only disappointment was the beds - the hotel do not provide twin beds, but doubles with a sofa (not even a converted sofa to bed, but a sofa.). This was far from ideal as either my sister or I had to sleep on a sofa! We understand the lack of information on this may be our coach companies responsibility - but it was a real disappointment that one of us would not get to sleep on a proper bed. We cannot understand why any hotel company would want their guests to sleep on a sofa!!! However, due to everything else being exceptional with the hotel, our stay was really enjoyable.

Dear Guest, Thanks for taking the time to review your experience. We are delighted to hear that you found our central location ideal for exploring and appreciated the exceptional cleanliness throughout our newly renovated spaces. Our team takes great pride in maintaining high standards and it’s wonderful to know their efforts made your visit memorable. However, we sincerely regret that your sleeping arrangements did not meet your needs. Our rooms are designed with flexible sofa beds to accommodate various preferences, and we understand that this setup might not suit everyone. We will review our communication with travel partners to ensure clearer information is provided about room configurations. Nonetheless, we are thrilled that you enjoyed our breakfast offerings and the attentive service from our staff. We hope these highlights contributed to an overall enjoyable stay despite the bedding concern. We look forward to welcoming you back in the future. Best wishes, Petra DE MEYERE, General Manager

Customer review rating 5.0/5

Philip T. Couples - Confirmed reviews ALL

We have returned to this hotel time and time again. It provides a central location, with easy parking, and a short walk to all the cultural hot spots in the city. We love its modern decor, comfortable bar area, excellent beds and fantastic breakfast selection.

Dear T., Thank you very much for this kind review. We are thrilled you had such a brilliant stay at Novotel Brugge Centrum. It is fantastic that you appreciated our central position and convenient parking, making city exploration effortless. We are delighted you enjoyed the contemporary design, relaxing bar area, and comfortable sleeping arrangements. Moreover, we are glad our breakfast variety met your expectations and that our colleague’s kindness during your suite upgrade added joy to your visit. We look forward to welcoming you back on your next visit to Bruges. Kind regards, Petra DE MEYERE, General Manager

Customer review rating 5.0/5

William S. Couples - Confirmed reviews ALL

On arrival we found that our room was unsuitable for me due to my mobility problems. The staff were very understanding and arranged another room for us. We really enjoyed our stay in this recently refurbished Novotel.

Dear William, Thank you for positively reviewing your visit. We are delighted you had a great stay at Novotel Brugge Centrum. We appreciate you noticing our team’s willingness to assist during check-in and that you valued our renovated facilities. However, we regret the initial accommodation arrangement didn’t suit your requirements. Finally, we are happy your overall visit was enjoyable. We would be delighted to welcome you back on another occasion. All the best. Petra DE MEYERE, General Manager

Customer review rating 0.5/5

Paul B. Families - Confirmed reviews ALL

We were initially given a wheelchair accessible room that was impossible to access the bathroom as the door opened in such a way to block access in a wheelchair. In addition the space between toilet and wall was to small When I complained I was told that all the rooms were the same. Eventually they agreed to show me another and though the space inside was slightly better, the door was hung differently to allow access. We struggled to use the toilet safely but persevered Not a pleasant experience

Dear Paul, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations. We regret the difficulties encountered with room accessibility features and apologize for any discrepancies in our booking information. Regarding other aspects mentioned, we take note of your feedback about the arrival process, accommodation conditions, and service quality. We do hope to be able to welcome you back for a better experience. Best wishes, Petra DE MEYERE, General Manager

Customer review rating 4.5/5

Hugh D. Couples - Confirmed reviews ALL

nice clean rooms, good breakfast and warm welcome from staff

Dear Hugh, It was a pleasure to receive your kind feedback. We’re delighted you enjoyed your stay at our newly renovated Novotel Brugge Centrum. Our team takes pride in maintaining spotless accommodations and serving hearty breakfasts to fuel explorations of Bruges’ cobbled streets. It’s wonderful our central position let you discover the city’s charm so effortlessly. We look forward to seeing you again. Kind regards, Petra DE MEYERE, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,283 reviews 9.4/10 Location
  • 1,369 reviews 7.7/10 Room
  • 1,022 reviews 8.6/10 Service
  • 10 reviews 9.3/10 WiFi
  • 827 reviews 8.7/10 Breakfast
  • 575 reviews 8.2/10 Cleanliness
  • 391 reviews 9.3/10 Vibe
  • 5 reviews 0/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Brugge

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.