Novotel Bordeaux Centre Hotel 4 stars

Customer review rating 4.2/5 6,362 reviews
Novotel Bordeaux Centre
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+ 22 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Just 5 minutes from the historic center

  • City center hotel with terrace and soundproofed rooms

  • 6 flexible meeting rooms up to 100 m²

  • A team of experienced meeting planners

  • Bike rental available for guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • BORDEAUX MERIGNACPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions (Nearby)
  • Other sports activities
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Bordeaux Centre

45 cours du Marechal Juin
33000
bordeaux
france

Tel: +33556514646

Fax: (+33)5/56982556

Contact email

Check-in from 14h00

Check out up to 12h00

  • GARE SAINT JEAN :   L1 Palais de justice

  • JET BUS :   L1 Palais de justice

  • GARE SAINT JEAN :   LIGNE A PALAIS JUSTICE

  • By plane

    BORDEAUX MERIGNAC At 9km / 5.63 miles - Shuttle paying

  • By car

    BORDEAUX CENTRE EXIT 21 At 5km / 3.13 miles

  • By car

    BORDEAUX CENTRE EXIT 4 At 8km / 5 miles

  • By train

    BORDEAUX ST JEAN At 2km / 1.25 miles

GPS :44.835668, -0.584483

Our accommodations

Spacious, modern and perfectly modular, the Novotel room is a true living space which adapts to all of your needs. Each of our 258 sq. ft. (24 m²) rooms have secondary glazing to ensure your stay is peaceful. Free WIFI. Just for you: cozy duvet, minibar, kettle and selection of hot drinks, safe, shower or bathtub, separate toilet, windows that can be opened and dry-cleaning service during the week

Classic Room -1 double bed and 1 single-person sofa bed upon request

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room, family - 1 double bed and a 2-person sofa bed on request

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with double bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic room with 1 double bed and 2 single beds on request

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic room with 1 double bed or 2 single beds on request

  • Max. number of persons: 2
  • Area: From 25

Classic room with 1 double bed

  • Max. number of persons: 2

Superior room with 1 double bed and 1 sofa bed for 1 pers. on request

  • Max. number of persons: 3

Superior room with 1 double bed

  • Max. number of persons: 2

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 100

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Bordeaux Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

6,362 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,464 reviews

Overall good stay

Customer review rating 4.2/5

David Business - 17/02/2020 Confirmed reviews ALL

One night, breakfast was expensive for what you got.

Dear Mr S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Shame about building works.

Customer review rating 4.2/5

Mr F. Couples - 07/02/2020 Confirmed reviews ALL

Comfortable hotel. Had building works going on which was annoying. Breakfast awful. Did not cater for English at breakfast very well. Had to buy own tea bags and milk. Other hotels were closer to town centre.

very little hotel experience (due to construction)

Customer review rating 4.2/5

M Business - 01/02/2020 Confirmed reviews ALL

As the hotel is under major renovation, the hotel experience that is left is very low (i would say it is limited to the the hotel room). No lobby, no proper reception desk, no good cafe for breakfast... strange that the responsible did not think about "softening" the experience. I felt like I was renting airBnB- from the street to the room, with no experience at all. I must admit that I also left one night before as nothing kept me in the hotel.

Dear Mrs J., Thank you for taking the time to share your experience. Our reception and restaurant are being renovated to improve the services offered to our customers. However, despite these renovations, the satisfaction and comfort of our guests remain our priority and we ask you to accept our apologies for the inconvenience. We will be delighted to welcome you again soon when our work is finished so that you can enjoy our renovated spaces. Best regards, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Refurbishment in Progress

Customer review rating 4.2/5

Peter H. Couples - 28/01/2020 Confirmed reviews ALL

As usual the room was good, but if I had known that the reception area, breakfast room and restaurant were under refurbishment, then i would have broke another Accor hotel in Bordeaux for my stay. I was pleased that I used some of my reward points for the booking, otherwise it would not have been value for money this time.

Dear Mr H. Thank you for taking the time to share your experience. Our reception and restaurant are being renovated to improve the services offered to our customers. These informations have been updated on our website and in the booking confirmation you received by email. However, despite these renovations, the satisfaction and comfort of our guests remain our priority and we ask you to accept our apologies for the inconvenience. We will be delighted to welcome you again soon when our work is finished so that you can enjoy our renovated spaces. Best regards, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Good room, good location, poor reception/bar

Customer review rating 4.2/5

Graham Friends - 22/01/2020 Confirmed reviews ALL

The room was very comfortable and the location great. We were disappointed that the recption & bar area were under renovation. This meant that there was nowhere nice for us to relax with our friends for a drink in the evenings. This was not advised to us at the time of booking.

Dear Mr W., Thank you for taking the time to share your experience. We are happy that you enjoyed the hotel location and our rooms, recently renovated. Our reception and restaurant are being renovated to improve the services offered to our customers. These informations have been updated on our website and in the booking confirmation you received by email. However, despite these renovations, the satisfaction and comfort of our guests remain our priority and we ask you to accept our apologies for the inconvenience. We will be delighted to welcome you again soon when our work is finished so that you can enjoy our renovated spaces. Best regards, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Very disappointing

Customer review rating 4.2/5

Nicola M. Business - 20/01/2020 Confirmed reviews ALL

Once I realised the hotel was under construction I tried to cancel the booking but I was not allowed. The restaurant bar area was awful and the breakfast was equally bad. There was no hot water in the big burner, no scrambled eggs left and I had to ask for them. The lady who checked us in was quite unhelpful when I asked about the carpark. I was surprised that the hotel did not have a special rate with them.

Dear Mr M., We regret reading your disappointment following your recent stay with us. You indicate that you have not been able to cancel your reservation. Have you tried to contact our Reception team? Our cancellation conditions were reviewed during our renovation work so that it does not affect our guest's comfort. Yours remarks concerning the breakfast and the service received at the reception have been transmitted to the relevant department heads. We beg you to accept our sincerest apologies for the inconveniences. We sincerely hope to welcome you again soon to regain your trust and leave you a better memory of our hotel. Best regards, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Locked out of room

Customer review rating 4.2/5

Ian M. Couples - 19/01/2020 Confirmed reviews ALL

Overall negative. On second night we couldn’t access our room with no keys working and no solution for several hours

Dear Mr M., Thank you for taking the time to tell us about your experience at the Novotel Bordeaux Centre. We are sorry that your experience did not meet your expectations. We beg you to believe that the situation encountered is exceptional and beyond our control. Our teams did their maximum to call our technical service and find a solution as quickly as possible. Another room was immediately made available to you until the technical problem was resolved. Please accept all our apologies for the inconveniences. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Room is good, no parking instruction at front door, front desk service is satisfied.

Customer review rating 4.2/5

Anonymous Couples - 15/01/2020 Confirmed reviews ALL

Don't have instruction how to park upon arrival at front door was a problem for us as lobby is at 2nd floor. Front desk service is helpful but small area is full with people. The room is great and we love the stay! We purchased two breakfasts but the coffee machine was broken. The hot dishes (ex. bacon, string bean...) at breakfast was good the first day but the second day was the leftover from the first day, it wasn't fresh...

Reasonable

Customer review rating 4.2/5

B D. Solo - 11/01/2020 Confirmed reviews ALL

An average Novotel hotel, decent room but poor facilities

Dear Mr D., Thank you for taking the time to tell us about your stay at the Novotel Bordeaux Centre. We are sorry that your experience did not meet your expectations. Could you please give us more details about your experience to help us understand how we can improve our services ? We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Agradable

Customer review rating 4.2/5

Anonymous Families - 03/01/2020 Confirmed reviews ALL

Agradable

Estimado Señor S. Muchas gracias por estas buenas notas después de su reciente estadía en el Novotel Bordeaux Centre. No dude en compartir su experiencia con otros usuarios en nuestras páginas Google o TripAdvisor. La retroalimentación positiva como la suya es una fuente real de motivación para nuestros equipos. Esperamos tener el placer de darle la bienvenida nuevamente. Atentamente Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Nickel

Customer review rating 4.2/5

Peso Couples - 02/01/2020 Confirmed reviews ALL

Parfait

Cher Monsieur P., Merci d'avoir pris le temps de partager votre expérience suite à votre récent séjour parmi nous. N'hésitez pas à nous donner plus de précisions sur ce que nous pourrions améliorer pour que votre expérience globale vaille un 9 ou 10. Nous vous souhaitons nos meilleurs vœux pour cette nouvelle année et espérons vous revoir prochainement au Novotel Bordeaux Centre ! Cordialement, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Dissapointed

Customer review rating 4.2/5

Anonymous Families - 02/01/2020 Confirmed reviews ALL

This Nivotel looks like a 3 stars Hotel

Dear Mrs D., We are sorry to read your disappointment following your stay at the Novotel Bordeaux Centre. Could you please give us more details about your experience to understand what we can do to improve our services ? Thank you in advance for your help. Best regards, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Great Hotel Perfect Location

Customer review rating 4.2/5

Annabel Families - 22/12/2019 Confirmed reviews ALL

My family had a great time in Bordeaux, the hotel is in perfect location. Walking distance to most of the tourist attractions about 15 mins walk to the main shopping streets. The bed is comfortable, room is clean and good size. Staff are helpful and friendly. Location is in a quiet place we did not hear any loud noise from the outside we had a great sleep. There is a supermarket across the hotel and restaurants nearby. Im so glad i booked this hotel. Highly recommended.

Dear Mrs L., Thank you for the very good grades you gave us following your recent stay at the Novotel Bordeaux Centre. We are very happy to read that your family had a great time in Bordeaux. Feel free to share your experience with other users on our Google or TripAdvisor pages. Positive feedback like yours is a real source of motivation for our teams. We look forward to welcome you again soon. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Comfortable stay & helpful staff

Customer review rating 4.2/5

C. W. Friends - 17/12/2019 Confirmed reviews ALL

The hotel is a short walk from the Bordeaux historic center. My room was clean, comfortable & quiet. The breakfast offered a nice variety. The staff were very helpful providing directions and help with local transportation. There was construction underway, but not noticeable. Highly recommended!

Dear Mrs W., Thank you for the very good grades you gave us following your recent stay at the Novotel Bordeaux Centre. Feel free to share your experience with other users on our Google or TripAdvisor pages. Positive feedback like yours is a real source of motivation for our teams. We look forward to welcome you again soon. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Comfortable and convenient stay in Bordeaux

Customer review rating 4.2/5

Katherine Couples - 08/12/2019 Confirmed reviews ALL

Staff were so friendly, welcoming, and helpful. Room was clean, comfortable. Location was convenient. We are very grateful for the thoughtful note and local attraction passes, when we arrived. We felt so welcomed!

Dear Mrs C., Thank you for the very good grades you gave us following your recent stay at the Novotel Bordeaux Centre. We are delighted to read that you felt so welcomed at your arrival. Do you know how we got the information you wanted to visit la Cité du Vin ? :) Feel free to share your experience with other users on our Google or TripAdvisor pages. Positive feedback like yours is a real source of motivation for our teams. We look forward to welcome you again soon. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Quite good

Customer review rating 4.2/5

Anonymous Couples - 03/12/2019 Confirmed reviews ALL

Good breakfast. Nice bedroom but one side of bed too close to the wall and bath not practical. Too high and not safety handle bar

Hello, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

A very comfortable stay, with excellent service in a great location!

Customer review rating 4.2/5

Gary C. Business - 24/11/2019 Confirmed reviews ALL

A nice 3 night stay for work. Rooms were comfortable, staff were helpful and the breakfast was ok. The hotel is in a very convenient location, near to the centre and close to Tram lines.

Dear Mr C., Thank you for the very good grades you gave us following your recent stay at the Novotel Bordeaux Centre. Feel free to share your experience with other users on our Google or TripAdvisor pages. Positive feedback like yours is a real source of motivation for our teams. We look forward to welcome you again soon. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

It was fine

Customer review rating 4.2/5

D. Families - 21/11/2019 Confirmed reviews ALL

In general it was good. Quiet, clean room. We were a bit disappointed with the check in as the receptionist was a little rude but that could have been because of the language. I tried speaking in French and English and she sawwe spoke Spanish so she spoke to us in Spanish. She was a little brusque. The thing that annoyed us most was the fact that there were few amenities in the bathroom. The receptionist said as ours was not an executive room there was only soap and gel. Another receptionist however was kind enough to give us some shampoo and conditioner. Apart from the above, our stay was adequate.

Dear Mrs D., We are glad that you enjoyed the comfort and cleanliness of our rooms. Be assured that our receptionist's priority was to welcome you in a personalized way and we are sorry if it seemed a bit abrupt. It was not her intention. We hope that we will have the opportunity to welcome you again soon to offer you an impeccable experience. Best regards Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Everything was great, but I am STILL waiting for my deposit to be returned 72hrs after check out!

Customer review rating 4.2/5

Paul C. Business - 20/11/2019 Confirmed reviews ALL

I would have rated my overall experience a 10, but I am still waiting on my deposit to be returned. I had to give €150.00 (€50.00) a night for a deposit. At checkout, they said they had to take out for €6.00 for taxes, but a I type this, no money has been returned. I travel throughout Europe - 8 trips annually - and this is the only hotel that requires a deposit. I had paid for the 3 nights 3 months ago. Unacceptable and Tripadvisor will hear about it.

Dear Mr C., It is with particular attention that we have read your comment. We understand your reaction and we beg you to accept our apologies for the inconvenience. Please be assured that our reception team has been immediately informed of the situation and that your guarantee is refunded to you as soon as possible Do not hesitate to contact us directly for any question. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Location

Customer review rating 4.2/5

Anonymous Couples - 20/11/2019 Confirmed reviews ALL

Ok. Bed sheet was clean however stained. No late bar for residents. Not enough seating in reception. Unaware of city tax on checking out

Dear Mrs M., Thank you for taking the time to share your experience. Your feedbacks are valuable for our teams and heps us improve the quality of our services. We hope to welcome you again soon at the Novotel Bordeaux Centre. Best regards, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre
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