Novotel Bordeaux Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 2,042 reviews

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Description

Hotel extras

  • An ideal location 10 minutes' walk from the historic center.

  • Restaurant with a terrace focused on shared dishes and high-quality wines.

  • Stylish and modern spaces.

  • 2 meeting rooms up to 1,080 sq. ft.

  • A fully equipped fitness center.

Our accommodation(s)

Hotel location

Novotel Bordeaux Centre

45 cours du Marechal Juin
33000 BORDEAUX
France

GPS:44.835668, -0.584483

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LES DECANTES

Les Decantes can reshape how we eat, with homemade dishes to share in a warm and friendly atmosphere. Tip your glass and taste the exclusive selection of our wine bar's Bordeaux Grands Crus.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,042 reviews

TripAdvisor Rating  4.0/5  191 reviews

Great location. Great staff.

TripAdvisor rating 4.0/5

stavanger85 TripAdvisor review

I enjoyed my stay at this convenient hotel. It is getting a little dated but is still okay and reasonable for the price, although will need some work very soon to maintain the Novotel brand standard. The hotel is easy walking distance to the shopping mall at Meriadeck and only a little further on foot to the main city centre shopping district and historic attractions. The hotel restaurant is good, although it would be great help if the menu was printed with even a little English language guidance - the staff there were helpful with assisting me to find what I liked, except one who said it was in French only and made no effort to offer guidance. Rooms are comfortable and cleaned well every day. I have two comments of constructive feedback for management. Firstly, the mugs provided in the rooms for hot drinks are unable to be used as they do not have handles. Plus, mine had chips in them and need to be thrown out. I had to ask to borrow a mug with handle from the restaurant. What is the point of a mug that can't be used? Secondly, as an Accor Diamond loyalty member it is the usual custom to receive an appropriate welcome amenity at each hotel. Nothing was provided here to recognise this status. This needs some attention in planning at management level. Overall, I am happy with the stay but hope you can consider my suggestions.

Good breakfast

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

All good except from hopeless mattress an useless pillow . Very friendly staff.

We have NOT stayed at the hotel; cancelled our reservation. Why? outside temperature was 13 degrees, room was cold; reception told us yet it is not time to put heat on and when we have asked for a heater into the room answer was : do NOT have such device.

Customer review rating 0.5/5

Yusuf Couples - Confirmed reviews ALL

We have NOT stayed at the hotel; cancelled our reservation. Why? outside temperature was 13 degrees, room was cold; reception told us yet it is not time to put heat on and when we have asked for a heater into the room answer was : do NOT have such device.

Hello Mrs and Mr A., We understand your disappointment with the temperature of the room. As my colleagues were able to tell you, at this time of year the heating is not yet on for environmental reasons. Our hotel is in the process of being awarded the ‘Clef Verte’ label and it is recommended that the heating be set to 19 degrees. During the autumn in Bordeaux, temperatures still rise to 23 degrees. We apologise for the fact that your stay at our hotel could not take place. We hope to be able to regain your confidence in one of our Novotel establishments. Sincerely Reception. Novotel Bordeaux Centre

Well located, good food, excellent staff including housekeeping

Customer review rating 5.0/5

Sze W. W. Couples - Confirmed reviews ALL

We felt home from service and interior design and decoration. Excellent team anyway.

Great location, lovely lobby bar, friendly team

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Great location. Tram stop outside which travels directly to airport (40 minutes) and into city centre (without changing lines) if you don't want to walk. Very easy to walk into city centre too. Nice lobby with friendly team. Rooms very clean. 9/10 as rooms were quite small for 2 adults and 2 kids

Dear Mrs G., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, La Réception Novotel Bordeaux Centre

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Other web-users rate our hotel

  • 1,195 reviews 9/10 Location
  • 1,483 reviews 6.7/10 Room
  • 1,484 reviews 9/10 Service
  • 17 reviews 6.4/10 WiFi
  • 756 reviews 7.7/10 Breakfast
  • 493 reviews 6.8/10 Cleanliness
  • 443 reviews 7.4/10 Food

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