Novotel Bordeaux Centre Hotel 4 stars

Customer review rating 4.2/5 6,940 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Bordeaux Centre
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+ 22 Services
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Room 1

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Hotel extras

  • Areas fully renovated in 2020

  • City center hotel with terrace and soundproofed rooms

  • A 10-minute walk from the historic center

  • 2 meeting rooms up to 100 m²

  • An experienced team of meeting planners

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • BORDEAUX MERIGNACPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions (Nearby)
  • Other sports activities
Business services
  • 2 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Novotel Bordeaux Centre

45 cours du Marechal Juin
33000
bordeaux
france

Tel: +33556514646

Fax: (+33)5/56982556

Check-in from 14h00

Check out up to 12h00

  • GARE SAINT JEAN :  L1 Palais de justice

  • JET BUS :  L1 Palais de justice

  • GARE SAINT JEAN :  LIGNE A PALAIS JUSTICE

  • By plane

    BORDEAUX MERIGNAC At 9km / 5.63 miles - Shuttle paying

  • By car

    BORDEAUX CENTRE EXIT 21 At 5km / 3.13 miles

  • By car

    BORDEAUX CENTRE EXIT 4 At 8km / 5 miles

  • By train

    BORDEAUX ST JEAN At 2km / 1.25 miles

GPS :44.835668, -0.584483

Our accommodation(s)

Spacious, modern and perfectly modular, the Novotel room is a true living space which adapts to all of your needs. Each of our 258 sq. ft. (24 m²) rooms have secondary glazing to ensure your stay is peaceful. Free WIFI. Just for you: cozy duvet, minibar, kettle and selection of hot drinks, safe, shower or bathtub, separate toilet, windows that can be opened and dry-cleaning service during the week

Executive Room with double bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room -1 double bed and 1 single-person sofa bed upon request

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic room with 1 double bed and 2 single beds on request

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room, family - 1 double bed and a 2-person sofa bed on request

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Twin double classic room (2 singles beds)

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 1 double bed and 1 sofa bed for 1 pers. on request

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite with queen-size bed and 2 sofa beds

  • Max. number of persons: 5
  • Area: From 45 / 484 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Hotel Transylvania 3 Family Room

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive Room with queen-size bed and single sofa bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

Les Décantés

Type of cuisine: French

Les Décantés offers a new way to eat well based on dishes to share made with fresh, seasonal products, served in a warm and relaxed atmosphere.

BAR

Non contractual photo

Discover a welcoming, atypical 300m2 universe w/ Grands Vins de Bordeaux, inventions siphoned by bartender, foamy mixtures imprinted with aromas and love. Live a moment of joy and bonhomie among friends.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 60

  • Maximum capacity: 24 people

Find out more

Our guest reviews for
Novotel Bordeaux Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

6,940 reviews

Customer review rating 4.2/5

Anonymous Business - 13/11/2020 Confirmed reviews ALL

Not so bad despite the circumstances

Dear Mrs D., Thank you for taking the time to share your feedback with us. We hope to welcome you back to our hotel very soon! Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

lovely hotel

Customer review rating 4.2/5

Jjg Couples - 30/10/2020 Confirmed reviews ALL

checked in late following drive from Calais, very tired, the receptionist was very helpful and quickly arranged a room for us, explaining the layout of the hotel and where to park our car. Very clean and comfortable room. Breakfast nice, plentiful and hot. Will definitely stay here on next visit.

Dear JANET G., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Good location

Customer review rating 4.2/5

Christophe L. Business - 29/10/2020 Confirmed reviews ALL

Perfect.

Dear CHRISTOPHE l., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Excellent qualities

Customer review rating 4.2/5

Denis Couples - 22/10/2020 Confirmed reviews ALL

Booking a one night stay and it was so wonderful that we deciddd to stay a second night. Excellent room and common areas. Extremely clean and modern

Hello, Thank you for the very good grades you gave us following your recent stay at the Novotel Bordeaux Centre. Feel free to share your experience with other users on our Google or TripAdvisor pages. Positive feedback like yours is a real source of motivation for our teams. We look forward to welcome you again soon. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Dissatisfied

Customer review rating 4.2/5

A. Couples - 16/09/2020 Confirmed reviews ALL

FOR A GLOBAL BRAND LIKE NOVOTEL (ACCOR), THE HOTEL ROOM WAS PRETTY NOT WELL MAINTAINED WITH THE BED SHEETS DIRTY 2X. WITHOUT AMENITIES AND WHEN AVAILABLE THE BASICS SUCH WAS A REGULAR COFFEE PACKET MISSING.

Dear Mr A., Thank you for your loyalty and for taking the time to tell us about your experience at the Novotel Bordeaux Centre. We are sincerely sorry to read your disappointment concerning your room. Please accept our apologies for the inconvenience caused. Your comment has been sent to our housekeeper as well as to our Director and the necessary measures will of course be taken to ensure that this does not happen again. We hope that you will give us the opportunity to better serve you in the near future. Do not hesitate to contact me directly during your next visits, I will personally ensure the quality of your stay. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Room was ok. Nothing special

Customer review rating 4.2/5

Jaap Couples - 07/09/2020 Confirmed reviews ALL

We did not like our stay at the Novotel. The room "pretended" to have a large window as the curtains covered the whole wall, however there was only a small window. The shower constantly changed temperature, so using the shower was unpleasant. We got woken up quite early by an employee who knocked at our door, which was to suppose to be at another room. In addition, we forgot something in the room and asked the hotel to let us know whether they still had it. We did not get any response from them. We would not recommend this hotel, unless your stay is only for the night.

Dear Mr S., Thank you for taking the time to tell us about your experience at the Novotel Bordeaux Centre. We are sorry that your stay did not meet your expectations. Can you please tell me what you forgot in your room? I will personally asked our Reception team if we have found it. Best regards, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Good facilities but service was inattentive

Customer review rating 4.2/5

Alistair M. Couples - 06/09/2020 Confirmed reviews ALL

The hotel itself was fine, as expected - we are frequent Accor hotel users - but after the initially very helpful check-in service, staff were not supportive or very observant. No-one attending the bar at 6pm on a Friday evening. I was told by the receptionist - quite sniffily - that it wasn't his job, he would find the barman. The barman did turn up after 15 minutes, and was very friendly, but really, at that time on a Friday evening? Breakfast was a shambles - very poor. The queue for the (single) coffee machine was huge, and trailed right back through the desk, therefore all of the people waiting to have their room number taken had to mix with all of those trying to get coffee. This, despite an unused coffee machine on the bar! Clearly, no-one in the staff had bothered to respond to the obvious chaos, and consider how to alleviate the crowding and delays.

Very satisfactory stay

Customer review rating 4.2/5

Bogdan Families - 30/08/2020 Confirmed reviews ALL

Hotel is close to the city center - 10-15 minutes by foot to the heart of the old city. We arrived earlier than the 15h proposed for check-in, no room was available for us but the personnel accommodated our luggage so we could take a walk until the aforementioned hour. Room was spacious enough for our stay and maintained clean as one would expect. We appreciated the welcome package which we got every day with instant coffee and some teas in it - this made our mornings better and a bit more lazy.

Dear Mr B. Thank you for sharing your experience. Do not hesitate to tell us what we could still improve to make your experience worth a 10/10. We will be delighted to welcome you very soon at the Novotel Bordeaux Center. Best regards Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Good stay

Customer review rating 4.2/5

Anna Couples - 22/08/2020 Confirmed reviews ALL

All perfect, t'he location d'or visita city centre, but good too for going out of t'he city. The expand timetable of bar and silent from the room mare our stay very confortable.

Dear Mrs B. Thank you for the very good grades you gave us following your recent stay at the Novotel Bordeaux Centre. Feel free to share your experience with other users on our Google or TripAdvisor pages. Positive feedback like yours is a real source of motivation for our teams. We look forward to welcome you again soon. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Excellent Stay

Customer review rating 4.2/5

C. Couples - 21/08/2020 Confirmed reviews ALL

Found that all the measures implemented in this difficult time very helpful and reassuring

Dear Mr C. Thank you for the very good grades you gave us following your recent stay at the Novotel Bordeaux Centre. Feel free to share your experience with other users on our Google or TripAdvisor pages. Positive feedback like yours is a real source of motivation for our teams. We look forward to welcome you again soon. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Amazing Staff

Customer review rating 4.2/5

Cedric D. Couples - 17/08/2020 Confirmed reviews ALL

Our train from Paris been cancelled at the last minute, after I sent an email to the hotel to let them know we will stay with them only one night on the 2 booked. Alexis called me and managed our reservation in the way most of the hotels worldwide should do. Amazing stay, confortable room well trained staff and really good breakfast. I recommend this hotel

Dear Mr L. Thank you for the very good grades and recommendationyou gave us following your recent stay at the Novotel Bordeaux Centre. You can count on me to convey your compliments on Alexis ! Feel free to share your experience with other users on our Google or TripAdvisor pages. Positive feedback like yours is a real source of motivation for our teams. We look forward to welcome you again soon. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

No aircon

Customer review rating 4.2/5

Sarah Friends - 11/08/2020 Confirmed reviews ALL

No air conditioning first night. Second night aircon worked a little bit but not fully. Way too hot during this tile of year. Unacceptable not to get this fixed quickly. No apologies or explanations by the hotel or staff. Will not being staying again!

Dear Mrs R., Thank you for taking the time to share your feedback. Please accept our apologies fot the inconvenience caused by the air conditioning in your room. Have you informed our Reception team so that we can offer to change your room? We sincerely hope to better serve you during a future stay with us. Best regards, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Location idéal

Customer review rating 4.2/5

George Families - 10/08/2020 Confirmed reviews ALL

Staff really warm and professional. Situation really good to walk into historical centre about 5-10 minutes away. I would recommend this hotel.

Dear Mr P. Thank you for your recommendation and for the very good grades you gave us following your recent stay at the Novotel Bordeaux Centre. Feel free to share your experience with other users on our Google or TripAdvisor pages. Positive feedback like yours is a real source of motivation for our teams. We look forward to welcome you again soon. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Good stay

Customer review rating 4.2/5

Vincent G. Families - 09/08/2020 Confirmed reviews ALL

Well located. Comfortable hotel despite COVID measures

Dear Mr. G., Thank you for the review you have left on our hotel. Do not hesitate to tell us what we could improve to make your experience worth a 10/10. We hope to welcome you again soon at the Novotel Bordeaux Center. Best regards, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

OK but not up to expectations

Customer review rating 4.2/5

Philip C. Families - 07/08/2020 Confirmed reviews ALL

Room category ordered not available. It would have been simple courtesy to advise me ahead by email...

Customer review rating 4.2/5

Dimitri C. Couples - 05/08/2020 Confirmed reviews ALL

Quick check-in/check-out. Nice atmosphere in the restaurant/bar area. Modern and very convenient room. State-of-the-art equipment and facilities. Convenient location near everything un the city Safety measures are well in place (fast check-out process and QR codes on tables are appreciated)

Dear Mr DESOBEAUX, Thank you for the very good grades you gave us following your recent stay at the Novotel Bordeaux Centre. Feel free to share your experience with other users on our Google or TripAdvisor pages. Positive feedback like yours is a real source of motivation for our teams. We look forward to welcome you again soon. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Average

Customer review rating 4.2/5

Chris Families - 01/08/2020 Confirmed reviews ALL

Terrace closed, room a bit small and outdated, carpet worn out. Bar closed at 22:00. Good beds, good food. Friendly staff.

Dear Mr T., Thank you for taking the time to tell us about your experience at the Novotel Bordeaux Centre We are sorry that our services did not meet your expectations. Our rooms have a total area of 25m2 and they were completely renovated in 2018. Our terrace was exceptionally closed to improve its comfort. We apologize for the inconvenience caused. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Good stay

Customer review rating 4.2/5

Emma Couples - 29/07/2020 Confirmed reviews ALL

Not the best to access by car, the parking spots in front of the hotel are reserved for the fitness center. Nice and modern room. Very quiet. Good location. We would have preferred to have a bathtub and a bigger bed

Dear Mrs L., Thank you for the very good grades you gave us following your recent stay at the Novotel Bordeaux Centre. We look forward to welcome you again soon. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Bad location and ridiculous parking facility

Customer review rating 4.2/5

A.s.b. Families - 22/07/2020 Confirmed reviews ALL

Car park is not marked at all for customers to find. Also there was no way in hell we could get our car in there due to how tight it was. The room was very small and hardly modern as in other novotels I've stay at. I paid over the top for this one night stay and I'm not happy to pay again. I would appreciate a partial refund on this as it caused me and young family difficulties finding car park which we did not use and stressed us out due to the long drive we had from London. I had to park my car in front of hotel which could have been damaged by public due to the make and model of vehicle. I will not stay there again. Staff were kind and helpful.

Dear Mr B., Thank you for taking the time to tell us about your experience at the Novotel Bordeaux Centre. We appreciate your compliments concerning the kindness of our teams. Concerning the car park, this is a public car park which does not belong to the hotel but which allows direct access to it. We are sorry if it did not suit you, but you will understand that we cannot offer you compensation for a service that does not depend on our establishment. We hope to have the pleasure of seeing you again soon among us. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Well located but work ongoing

Customer review rating 4.2/5

Ian Friends - 17/03/2020 Confirmed reviews ALL

Good accommodation and helpful staff. Limited choices at breakfast. However over running building work meant no bar and very limited lounge seating.

Dear Mr R., We are sincerely sorry to read your disappointment following your stay among us. Our reception and restaurant are being renovated to improve the services offered to our customers. However, despite these renovations, the satisfaction and comfort of our guests remain our priority and our teams are doing their utmost to limit the impact of this work on your stay's quality. Please accept our apologies for the inconveniences suffered. We hope to welcome you again soon when our work is finished so that you can enjoy our renovated spaces. Best regards, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

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