Novotel Bordeaux Centre-Ville 4 stars

Customer review rating (ALL Rating) 4.5/5 1,634 reviews

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Novotel Bordeaux Centre-Ville - Image 1
Novotel Bordeaux Centre-Ville - Image 2
Novotel Bordeaux Centre-Ville - Image 3
Novotel Bordeaux Centre-Ville - Image 4
45 cours du Marechal Juin, 33000 BORDEAUX, France

Description

Hotel extras

  • An ideal location 10 minutes' walk from the historic center.

  • Restaurant with a terrace focused on shared dishes and high-quality wines.

  • An establishment labelled Green Key for its CSR commitment.

  • 2 meeting rooms up to 1,080 sq. ft.

  • A fully equipped fitness center.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior double room

Photo out of - Superior double room

Discover our Superior Rooms! Equipped with Nespresso machine, water fountain in the lobby, memory foam bedding, very high-speed WIFI, 48" LED TV, bluetooth speaker, selection of hot drinks

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Rolling seats
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

Unique features designed especially for you. The Executive Room offers VIP treatment with WIFI, a safe, Nespresso machine, slippers, bathrobe and free minibar. For up to 2 adults

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Optical fiber

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Special perks designed especially for you. The Executive Room offers you a VIP welcome: Nespresso machine, slippers, bathrobes, free mini-bar, WIFI, safe. Accommodates up to 2 adults and 1 child

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Single sofa bed(s) x1

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

More effective than words, discover photos of our Classic Rooms. Equipped with memory foam bedding, fiber WIFI, 48" LED TV, water fountain in the lobby. A large bed and 2 single beds available on request.

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel Bordeaux Centre-Ville

45 cours du Marechal Juin
33000 BORDEAUX
France

GPS:44.835668, -0.584483

Telephone
Fax +33 5 56 98 25 56
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 142 rooms
  • 4 rooms for people with reduced mobility
  • 24 family rooms
  • 12 connecting rooms
  • 8 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Pressing Additional charge

Entertainment

  • Football Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Air conditioning

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

2 Meeting rooms

Business Center

  • Business center with support staff

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Children''s library
  • Board games available
  • Indoor playground for children
  • Play area
  • Foosball
  • Tourist guide for families
  • Baby bed
  • Baby bath
  • Children''s TV Channels

Well-being

Fitness center

  • On site

Fitness center

  • On site

Sports and leisure

Gym

  • On site
  • Near the property
  • Indoor parking
  • Public
  • 687 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.8 m / 5.9 ft

  • Parking pricing: 24.00 € 24 EUR Per day

Services & equipment

  • Intercom
  • Stairs

Security

  • Well-lit parking
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

LES DECANTES

Photo out of - LES DECANTES

Sharing plates, homemade dishes and great local ingredients! Les Décantés serves generous seasonal cuisine to enjoy over a drink, with friends, family or colleagues. And when the sun shines, the terrace is the place to be!

Cooking style
French
Chef name
David LAVOIX
Capacity
70
Accessibility
Accessible service
45 cours du Marechal Juin, 33000 Bordeaux, France
Telephone +33 5 56 99 74 04
Menu PDF
Find out more and book
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Thematic parties and animation
  • Private lounge
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Cheque
  • Luncheon voucher
  • Holiday voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Sharing plates, homemade dishes and great local ingredients! Les Décantés serves generous seasonal cuisine to enjoy over a drink, with friends, family or colleagues. And when the sun shines, the terrace is the place to be!

Book

Discover a unique, welcoming setting over 300m2 and enjoy top Bordeaux wines plus cocktails made by our barman. Enjoy foamy concoctions made with love and full of exciting flavors. Relax with friends.

Start your day off right with our sweet and savory breakfast buffet. Our guests love it for its diverse local products and, when the weather permits, the pleasure of relaxing on our outdoor terrace

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,634 reviews

Customer review rating 4.0/5

Peter T. Couples - Confirmed reviews ALL

Dear Mister T., Thank you for your feedback. We’re glad to hear that you enjoyed your stay overall. We’re sorry that the room temperature and pillows were not to your liking. We appreciate your comments and will take them into consideration to improve our guests’ comfort. We hope to welcome you back again soon. Best regards, Marine

Customer review rating 4.0/5

Jayne B. Families - Confirmed reviews ALL

Dear Jayne, Thanks for your feedback. We are happy to ready that the establishement, our restaurant et our staff made your stay great. We also want to apologise about that mistake about the first check-in. This mistake is indeed not acceptable and a feedback will be made to make sure it does not happen again. Kind regards, Kevin, reception.

Customer review rating 5.0/5

Catherine G. Couples - Confirmed reviews ALL

Dear Catherine, Thanks you for this wonderful review. We are happy to read that everything about your stay with us matched your expectations. Kind regards, Kevin, réception.

Customer review rating 4.0/5

Kevin K. Couples - Confirmed reviews ALL

Dear Kevin, Thanks you for your feedback. We are happy to read that everything about your stay was comfortable and pleasant. We hope to see you soon with us again ! Reception.

Customer review rating 4.5/5

Patrick P. Families - Confirmed reviews ALL

Hello, Thank you very much for your kind review and excellent feedback! We are delighted to know that you had an enjoyable stay with us and that everything went smoothly. Your satisfaction is very important to our team. We hope to have the pleasure of welcoming you again soon! Kind regards, Marine

Dear Mister T., Thank you for your feedback. We’re glad to hear that you enjoyed your stay overall. We’re sorry that the room temperature and pillows were not to your liking. We appreciate your comments and will take them into consideration to improve our guests’ comfort. We hope to welcome you back again soon. Best regards, Marine

Customer review rating 4.0/5

Jayne B. Families - Confirmed reviews ALL

We had a great stay. Comfortable rooms, good selection at breakfast and the restaurant served a lovely tapas menu of an evening with excellent waiters. Reception staff were incredibly accommodating for one of our party's mobility needs. We were able to upgrade to an executive room so they had an accessible shower and also arrange a mobility scooter to be dropped off and collected at reception. Our only critique is we were initially given the wrong room number and were able to access the room despite guests already being in there. A simple mistake but not ideal for a security/privacy perspective. It was easily sorted on our side.

Dear Jayne, Thanks for your feedback. We are happy to ready that the establishement, our restaurant et our staff made your stay great. We also want to apologise about that mistake about the first check-in. This mistake is indeed not acceptable and a feedback will be made to make sure it does not happen again. Kind regards, Kevin, reception.

Customer review rating 5.0/5

Catherine G. Couples - Confirmed reviews ALL

Very clean, quiet location, short walk to main tourist areas

Dear Catherine, Thanks you for this wonderful review. We are happy to read that everything about your stay with us matched your expectations. Kind regards, Kevin, réception.

Customer review rating 4.0/5

Kevin K. Couples - Confirmed reviews ALL

A comfortable room, plenty of space and walking distance to most important places. A short uber back from the busy nightlife bars and restaurants

Dear Kevin, Thanks you for your feedback. We are happy to read that everything about your stay was comfortable and pleasant. We hope to see you soon with us again ! Reception.

Customer review rating 4.5/5

Patrick P. Families - Confirmed reviews ALL

Very good

Hello, Thank you very much for your kind review and excellent feedback! We are delighted to know that you had an enjoyable stay with us and that everything went smoothly. Your satisfaction is very important to our team. We hope to have the pleasure of welcoming you again soon! Kind regards, Marine

Customer review rating 5.0/5

Mary F. Families - Confirmed reviews ALL

Novotel is very close to the F team line so very easy for the airport. It has a wonderful, calm and spacious reception area. The rooms are clean and very quiet.all the staff we met were very friendly and helpful.

Dear Mary, We are happy to read that the transports and the staff made your stay confortable and quiet. Hopefully we will have the occasion to welcome you again. Kevin, réception.

Customer review rating 4.5/5

Alexandru G. Couples - Confirmed reviews ALL

It was almost as expected for Novotel. Extremely clean and comfortable so a plus for the maintenance team. Also staff was very helpful every time we needed them Only thing that disappointed us was no minifridge in the room as well as no slippers (really unexpected)!

Dear Alexandru, Thank you for your kind words regarding the cleanliness and comfort of our hotel, as well as the helpfulness of our staff. We appreciate your feedback. Please note that our executive rooms are equipped with a minibar and slippers for your next stay. Best regards, Louise Novotel Bordeaux Centre-Ville

Customer review rating 4.5/5

Catherine F. Couples - Confirmed reviews ALL

Such a pleasant girl at check in, we were too early, but not a problem , we were offered the use of a room to change our clothes and our bags were stored till 3 o clock!! Much appreciated!

Dear Catherine F., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our team's hospitality and the convenience of our facilities. We hope to welcome you back for another enjoyable experience. Best regards, Louise Novotel Bordeaux Centre-Ville

Customer review rating 4.0/5

Agnes E. A. Couples - Confirmed reviews ALL

great location and a nice stay in the hotel

Bonjour Agnes, Merci beaucoup pour vos gentils mots ! Nous sommes ravis que vous ayez apprécié notre emplacement et votre séjour parmi nous. A très vite, Louise Novotel Bordeaux Centre

Customer review rating 5.0/5

Eduard M. Couples - Confirmed reviews ALL

The hotel is located very close to the city center right next to the tram and bus station. The staff were all very attentive and above any expectation. W e will definatelly come back!

Dear Eduard, Thanks you for your review. We are happy to read that the establishement, the location and the staff made your stay as enjoyable as you wished. Kind regards, Kevin, reception.

Customer review rating 4.0/5

Rebecca D. Families - Confirmed reviews ALL

Great two night stay. The room was clean and ready for when we arrived, perfectly located in the heart of all things.

Dear Rebecca, Thanks you for your feedback. We are happy to read that your stay mached your expectations. Kind regards, Kevin, reception.

Customer review rating 1.5/5

Pierrick H. Couples - Confirmed reviews ALL

Not recommended at all to be part of Accord Hotel is very deceiving. Keep following up 3 days for shampoo and hand soap not filled it up (I bought my own at the end without any action). Parking facility next door but not part or no special price for hotel resident. No pool available. Staff are not helpfull. When they make fan of customer at least have a decency of ensuring that the customer left completely. No arrangement to move in another Novotel chain somewhere else due to the situation, so we were lock there. I learn to never book Novotel again

Dear Pierrick, We are sad to read that your stay with us did not match your expectations. This not at all the way we use to work, so make sure a feedback is gonna be made with the concerned service. We are at the guest disposal, and you should not had to buy your own shampoo. We indeed do not have a pool and no special prices with the parking but you can find all these indications on our website. About the situation of moving you to another Novotel, it is right that even if we belong to same chain, we can not just transfer you to another like this, since head offices and policies can be different from a hotel to another. We once again apologise that your stay was not as satisfying as you expected, and we take seriously your feedback to improve ourselves in the future. Kevin, reception.

Customer review rating 4.0/5

Carmel O. Couples - Confirmed reviews ALL

We loved staying at the Novotel two years ago and was looking forward to our stay there again. We were meeting friends in Bordeaux and asked them to stay also. Firstly they were given a 6th floor room, we were put in 2nd floor room. They had a fridge which we didn’t also they had coffee machine where we did not .Our hair dryer stopped working after first day and I had to request a replacement. Also we had no shower gel on arrival as it was empty I know it can happen but if it had been checked properly it would have been discovered. They paid less than us and we booked direct with hotel they booked with bookings.com. We were given welcome pack with two sugars and some flavoured tea, they were not even replenished on a daily basis. On day of arrival we had one new toilet roll in toilet with an almost fully used roll, not a good welcome. We will come back but these mishaps need to be addressed.

Dear Carmel, We are very sad to hear that your stay were as enjoyable as your previous one. Indeed, these mistake could have been avoided with a proper controle and we truly apologise that you have to experience this lack, this is not how we use to work. Make sure that we will grant you a free upgrade upon a next stay with us, so we can prove you that this stay was not the way we work. Once again, accept our apologies. Kevin, reception.

Customer review rating 5.0/5

Muriel S. Couples - Confirmed reviews ALL

Comfortable room with good amenities and friendly staff. Good location for exploring Bordeaux on foot.

Dear Muriel, Thanks you for this great feedback. We are happy to read that the establishement and his staff made your stay enoyable. Kind regards, Kevin, reception.

Customer review rating 3.5/5

Hillel Z. Business - Confirmed reviews ALL

Short stay for business trip, didn't use the room too much but still the room seems very old and lee equipped for business trip. The room was clean and breakfast was good

Dear Mr Z., Thanks you for your feedback. We transfered it to the concerned service to improve ourselves. However, we are glad that the breakfast and the cleaning matched your expectations. Kevin, reception.

Customer review rating 2.0/5

Ian P. Couples - Confirmed reviews ALL

Reception staff were lively and very helpful. Although we did not receive our wakeup call. The cleaning staff for our room were not efficient as we were continually having to ask reception for towels soap etc. Room not vacuumed well as alot of pet hair in the carpet. Breakfast was inadequate for a 4star hotel. I would rate this hotel a 3star not a 4 star as advertised. Would not recommed your hotel and would not stay here again.

Hi Ian, Thanks for sharing your thoughts with us. I’m glad to hear our reception team made a positive impact, but I'm sorry to learn about the issues you faced with housekeeping and breakfast. Your feedback regarding cleanliness does not reflect our standards; we will pass on your comments to Violette, our Housekeeper. Best regards, Louise Novotel Bordeaux Centre

Customer review rating 5.0/5

Joganya C. Couples - Confirmed reviews ALL

All round brilliant, Quick check in, nice recommendations of what to do from the staff with a map. Great room, clean, nice amenities, Gym was good. Breakfast was brilliant.

Dear Joganya, Thanks you for this great feedback. We are delighted to read that the hotel, his services and the staff helped you having a great stay. Kind regards, Kevin, reception.

Customer review rating 4.5/5

Ginger P. Couples - Confirmed reviews ALL

We had a problem with our room when we first got there and the staff solved the problem very fast. Rooms were nice and beds good too. Good location to the city.

Dear Ginger P., Thank you for your kind words regarding our staff and accommodations. We appreciate your feedback and hope to welcome you back soon. Louise Best regards, Novotel Bordeaux Centre-Ville

Customer review rating 3.0/5

Sheldon G. Business - Confirmed reviews ALL

Disappointing experience. I have used Accor hotels when travelling for many years but it seems that the rooms have flown smaller and the amenities fewer. The location of this hotel was great but the lack of face towels, the small poorly decorated rooms, and the lack of other amenities like water in the refrigerator, cream for the coffee. Remember it is the small things that count when travelling. Also, the wifi kept cutting out , making it impossible to do any business activity in the room.

Hello M G., We are sorry to hear that your experience with us did not meet your expectations. We have taken note of your feedback, which will help us to improve. Our rooms are sized in accordance with Accor Group standards. As for water, a water dispenser and jugs are available in the lobby. Please do not hesitate to ask our reception team if you need anything. We hope to welcome you back and regain your trust, Louise

Customer review rating 3.5/5

Sau Y. C. P. Couples - Confirmed reviews ALL

Friendly staff

Hi Sau Y. C., Thank you for taking the time to complete this satisfaction survey. Please be assured that our carpets are clean, despite a few stubborn stains. Our housekeeper, Violette, pays close attention to the cleanliness of the hotel. Regarding check-out time, we offer a late check-out for a fee of 40 euros. We look forward to welcoming you back to Novotel, Louise Novotel Bordeaux Centre

Other web-users rate our hotel

  • 1,146 reviews 9/10 Location
  • 1,476 reviews 6.7/10 Room
  • 1,443 reviews 9/10 Service
  • 18 reviews 7.8/10 WiFi
  • 718 reviews 8.1/10 Breakfast
  • 522 reviews 6.9/10 Cleanliness
  • 512 reviews 7.6/10 Food
  • 5 reviews 1.1/10 Pool

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