Novotel Bordeaux Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 8,353 reviews

ALLSAFE approved hotel

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Novotel Bordeaux Centre
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+ 19 Services

Hotel extras

  • Areas fully renovated in 2020

  • Our restaurant Les Décantés: come and discover the Bordeaux Grands Crus

  • An ideal location a 10-minute walk from the historic center

  • 2 meeting rooms up to 100 m²

  • A fully equipped fitness area

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Bordeaux Centre

45 cours du Marechal Juin
33000 bordeaux
france

Fax: (+33)5/56982556

Check-in from 14h00

Check out up to 12h00

  • GARE SAINT JEAN:  L1 Palais de justice

  • JET BUS:  L1 Palais de justice

  • GARE SAINT JEAN:  LIGNE A PALAIS JUSTICE

  • By plane

    BORDEAUX MERIGNAC At 9km / 5 miles

  • By car

    BORDEAUX CENTRE EXIT 21 At 5km / 3.13 miles

  • By car

    BORDEAUX CENTRE EXIT 4 At 8km / 5 miles

  • By train

    BORDEAUX ST JEAN At 2km / 1.25 miles

GPS:44.835668, -0.584483

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Les Décantés

Les Décantés can reshape how we eat, with homemade dishes to share in a warm and friendly atmosphere. Tip your glass and taste the exclusive selection of our wine bar's Bordeaux Grands Crus.

Our accommodation(s)

We've recently refurbished our 142 rooms for brighter and comfortable spaces overlooking the Bordeaux rooftops. The decoration perfectly merges urban vivacity and calming Atlantic coast beaches. Choose a Standard Room or one of our Executive Rooms for extra comfort: Dodo mattress topper, memory foam pillows, Nespresso coffee maker, bathrobe and slippers.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 60

  • Maximum capacity: 24 people

Find out more

Our guest reviews for
Novotel Bordeaux Centre

100% genuine reviews from our guests

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ALL Rating 4.2/5

8,353 reviews

Good location for us

Customer review rating 2.5/5

Peter G. Couples - 07/01/2022 Confirmed reviews ALL

The Hotel was well located for us to access professional services. Unfortunately the room was not cleaned well which was confirmed by the rubbish still in the bin from the previous guests which is not acceptable in these times of covid. “Hardly a deep clean”

Dear Mr G., Thank you for your sharing your experience..We are sincerely sorry to read your disappointment following your recent stay with us. Your feedback has been sent to our General Housekeeper. We will of course make sure that this does not happen again and we sincerely apologize for the inconvenience. We hope to regain your trust during a next stay with us. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre
Customer review rating 2.0/5

Anonymous Couples - 06/01/2022 Confirmed reviews ALL

My experience was ok. Honestly, I was expecting better knowing Novotel hotels around the world. The Hotel location is good (very central) but I didn’t like the service much. I had the wrong room the first night and then I had to change room the following day.

Dear Mr I., Thank you for taking the time to tell us about your experience at the Novotel Bordeaux Centre. We are sorry that your experience did not meet your expectations. Do not hesitate to tell us what we could improve to make your experience better. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Good stay

Customer review rating 5.0/5

Mikkel Families - 31/12/2021 Confirmed reviews ALL

Location is perfect for us! Number 1 bus from the airport to the hotel is 1 block away (45mins airport -Palais de justice). 10mins walk to main center. Tram steps few steps. Great staff! Good breakfast, clean rooms. Leaning lady come everyday to clean! Overall TOP experience !!

Dear MICHAEL D., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Well located. Good stay

Customer review rating 3.5/5

Anonymous Friends - 25/12/2021 Confirmed reviews ALL

Nice room spacious All confort

Dear FREDERIC S., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Convenient Location

Customer review rating 4.5/5

Michael, L. U. Friends - 20/12/2021 Confirmed reviews ALL

Our party enjoyed 4 nights in Bordeaux despite the Covid restrictions. The Novotel was an excellent base for our visit.

Dear Mr W. Thank you for the very good grades you gave us following your recent stay at the Novotel Bordeaux Centre. ! Feel free to share your experience with other users on our Google or TripAdvisor pages. Positive feedback like yours is a real source of motivation for our teams. We look forward to welcome you again soon. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Nice

Customer review rating 5.0/5

Ed Business - 19/12/2021 Confirmed reviews ALL

Good location, nice room and really friendly staff

Dear Mr G. Thank you for the very good grades you gave us following your recent stay at the Novotel Bordeaux Centre. Feel free to share your experience with other users on our Google or TripAdvisor pages. Positive feedback like yours is a real source of motivation for our teams. We look forward to welcome you again soon. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre
Customer review rating 3.5/5

Aidan Business - 07/12/2021 Confirmed reviews ALL

While the hotel is always clean and the staff are very friendly, parking is expensive for residents and the tapas style food doesn’t work 7 days a week.

Dear Mr A. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre
Customer review rating 3.5/5

Anonymous Couples - 06/12/2021 Confirmed reviews ALL

Good stay but found it a little from attractions

Dear Mrs T. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon ! Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Below standard

Customer review rating 3.0/5

Sara Business - 03/12/2021 Confirmed reviews ALL

I was surprised by my stay at this Novotel. It was not to normal standard for a 4 star hotel of this brand. The room was standard Novotel. However, it was not very clean. The toilet room stunk of old urine and the floor of the shower was stained. The bed was comfortable and the room was quiet. I crossed two members of the cleaning staff on my floor that were not masked. Room service breakfast was very disappointing. It was served on a plastic cafeteria style tray with two small pieces of bread in a paper bag with wrapped butter and mini jam jars thrown around the tray! I would have possibly expected this from a 2 star hotel but not a 4 star Novotel. Finally, both evenings I returned to the hotel around 11pm. I walked into the reception and up to my room without seeing another person, no staff, no security, no code or key required. As a women travelling alone, I did not feel safe. I am a platinum member of Accord. This experience was unfortunate.

Good location.

Customer review rating 3.5/5

Michelle Couples - 28/11/2021 Confirmed reviews ALL

Overall we were satisfied and staff were pleasant. We stayed in an Executive room and I was disappointed with the standard. The toilet cubicle was very basic and was not of a standard that I expected. The hairdryer was awful and there were only 5 x hangers in the wardrobe.

Dear Mrs R. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Good location

Customer review rating 4.0/5

Adrian Couples - 24/11/2021 Confirmed reviews ALL

Good

Dear Mr W. Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Nice experience in a friendly hotel

Customer review rating 4.5/5

Bernard Couples - 23/11/2021 Confirmed reviews ALL

Super Check in, with explanations on what to do in the city, with a clear map. Restaurant with various healthy meals.

Dear Mr D. Thank you for the very good grades you gave us following your recent stay at the Novotel Bordeaux Centre. Feel free to share your experience with other users on our Google or TripAdvisor pages. Positive feedback like yours is a real source of motivation for our teams. We look forward to welcome you again soon. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Great location, but Small rooms and noisy bed

Customer review rating 2.0/5

Anonymous Business - 21/11/2021 Confirmed reviews ALL

The hotel is located at an amazing place, right in the center. Although, the rooms are very small and the room we stayed in had a squeaky bed so made a lot of noise while sleeping. For a 4 star hotel this isn’t acceptable. Also we were charged for breakfast which we never took, which got thankfully excluded from the bill after explaining it to the receptionist. The rooms don’t have tea making facilities, neither shampoo or conditioners. Considering the price of the rooms, that should be the least which should be provided. Overall, I would only recommend the hotel for its location.

Dear Mrs B., Thank you for taking the time to tell us about your experience at the Novotel Bordeaux Centre. We are sorry that your experience did not meet your expectations. Our rooms have a total area of 25 square meters. Regarding the creaking bed, have you informed our reception team of this so that a solution can be found as soon as possible? We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Excellent location in city center

Customer review rating 4.0/5

Mr &. M. M. Couples - 12/11/2021 Confirmed reviews ALL

We stayed 3 nights to explore the city and needed a clean and comfortable hotel. The reception and bar staff were friendly and helpful.

Dear Mrs M. Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

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