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Novotel Bordeaux Centre Hotel 4 stars

Customer review rating 4.2/5 7,805 reviews

ALLSAFE approved hotel

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Novotel Bordeaux Centre
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+ 19 Services

Hotel extras

  • Areas fully renovated in 2020

  • Our restaurant Les Décantés: come and discover the Bordeaux Grands Crus

  • An ideal location a 10-minute walk from the historic center

  • 2 meeting rooms up to 100 m²

  • A fully equipped fitness area

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Ironing room
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 2 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Bordeaux Centre

45 cours du Marechal Juin
33000 bordeaux
france

Tel: +33556514646

Fax: (+33)5/56982556

Check-in from 14h00

Check out up to 12h00

  • GARE SAINT JEAN :  L1 Palais de justice

  • JET BUS :  L1 Palais de justice

  • GARE SAINT JEAN :  LIGNE A PALAIS JUSTICE

  • By plane

    BORDEAUX MERIGNAC At 9km / 5 miles

  • By car

    BORDEAUX CENTRE EXIT 21 At 5km / 3.13 miles

  • By car

    BORDEAUX CENTRE EXIT 4 At 8km / 5 miles

  • By train

    BORDEAUX ST JEAN At 2km / 1.25 miles

GPS :44.835668, -0.584483

Our accommodation(s)

We've recently refurbished our 142 rooms for brighter and comfortable spaces overlooking the Bordeaux rooftops. The decoration perfectly merges urban vivacity and calming Atlantic coast beaches. Choose a Standard Room or one of our Executive Rooms for extra comfort: Dodo mattress topper, memory foam pillows, Nespresso coffee maker, bathrobe and slippers.

Our restaurants and bars

Les Décantés

Type of cuisine: French

Les Décantés can reshape how we eat, with homemade dishes to share in a warm and friendly atmosphere. Tip your glass and taste the exclusive selection of our wine bar's Bordeaux Grands Crus.

Les Décantés

Discover a unique, welcoming setting over 300m2 and enjoy top Bordeaux wines + cocktails made by our barman. Enjoy foamy concoctions made with love and full of exciting flavors. Relax with friends.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 60

  • Maximum capacity: 24 people

Find out more

Our guest reviews for
Novotel Bordeaux Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

7,805 reviews

It was ok

Customer review rating 2.5/5

Gk Families - 05/09/2021 Confirmed reviews ALL

Check-in was smooth, nice play area for kids in the lobby, but room was very basic, no amenities provided (no toiletries, no coffee/tea bags, no real cups, no kettle). Welcome amenity was 1-five euros voucher and 1 bottle of water (for 4 people, 3 nights stay).

Dear Mrs K., Thank you for taking the time to tell us about your experience. We are sorry that your experience did not meet your expectations. As indicated on the communication present in our room, all the welcome or comfort products you may need are available on request 24 hours a day at Reception. Do not hesitate to request it during your next stays. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Well located

Customer review rating 4.0/5

Frederik G. Business - 01/09/2021 Confirmed reviews ALL

The stay went rather smoothly, check in and all without hickups. The only drawback is that the private carpark next door is quite pricy.

Dear Frederik G., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Practical stay

Customer review rating 4.5/5

Sandrine Families - 30/08/2021 Confirmed reviews ALL

Good stay close to Bordeaux city center. Practical with adjacent public parking.

Dear Mrs F. Thank you for the very good grades you gave us following your recent stay at the Novotel Bordeaux Centre. Feel free to share your experience with other users on our Google or TripAdvisor pages. Positive feedback like yours is a real source of motivation for our teams. We look forward to welcome you again soon. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Clean hotel and friendly staff

Customer review rating 4.0/5

Anonymous Friends - 28/08/2021 Confirmed reviews ALL

Friendly staff Clean and comfortable room

Dear Madam R. Thank you for sharing your experience. Do not hesitate to tell us what we could still improve to make your experience worth a 10/10. We will be delighted to welcome you very soon at the Novotel Bordeaux Center. Best regards Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Nice hotel in a quiet area but very close walk to where all the action is

Customer review rating 3.5/5

Harvey Business - 27/08/2021 Confirmed reviews ALL

The stay was very good, hotel and bed were comfy. The only issue was the water temp in shower fluctuated like crazy no matter what time of the day and the toilet room was very noisy from other rooms. But other than that, I enjoyed my stay. Wasn't a big fan of the breakfast, it was ok.

Good location

Customer review rating 4.0/5

Varit H. Couples - 20/08/2021 Confirmed reviews ALL

Good location to visit the city with reasonable price. Unfortunately the bed sheet in my room had a dirty spot and I had to use a towel over to sleep

Dear Mr H. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Well located

Customer review rating 3.5/5

Luca Families - 19/08/2021 Confirmed reviews ALL

We expected more for a 4 stars hotel. The facility is old and surely needs to be refreshed. The wall paper looks cheap. Carpet stained… But well maintained everyday. Wifi is just a symbol because of a extremely low connexion. Staffs are coldly in theirs just job. The evening restaurant has a good chef. Tapas like dishes are good even a little bit expensive for price/quantity.

Dear Mr N., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

The staff were very junior and a bit overwhelmed

Customer review rating 2.0/5

Bhevan R. C. Families - 09/08/2021 Confirmed reviews ALL

The staff were quite junior and a bit overwhelmed Kids facilities which were normally high quality were not very good Utensils/cutlery were not clean at breakfast

Dear Mr C., Thank you for your loyalty and for taking the time to tell us about your experience at the Novotel Bordeaux Centre. We are sorry that your experience did not meet your expectations. Your remarks concerning the cutlery for breakfast have been transmitted to our catering manager. Do not hesitate to give us more details about our teams and the children's facilities to help us understand your disappointment. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Excellent

Customer review rating 5.0/5

Anonymous Families - 01/08/2021 Confirmed reviews ALL

Parfait

Bonjour Madame Un grand merci pour ces très bonnes notes suite à votre récent séjour au Novotel Bordeaux Centre. N'hésitez pas à partager votre expérience avec d'autres utilisateurs sur nos pages Google ou TripAdvisor. Les retours positifs comme les vôtres sont une vraie source de motivation pour nos équipes, et d'autant plus avec le contexte actuel. Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement parmi nous. Cordialement, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre
Customer review rating 5.0/5

Anonymous Families - 30/07/2021 Confirmed reviews ALL

Super

Chère Madame K. Un grand merci pour ces très bonnes notes suite à votre récent séjour au Novotel Bordeaux Centre. N'hésitez pas à partager votre expérience avec d'autres utilisateurs sur nos pages Google ou TripAdvisor. Les retours positifs comme les vôtres sont une vraie source de motivation pour nos équipes, et d'autant plus avec le contexte actuel. Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement parmi nous. Cordialement, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

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