Name: Mama Shelter Bordeaux - ALL
Address: 19 Rue Poquelin Molière, BORDEAUX, 33000, FR
Telephone: +33557304545
Rating: 4.4

Mama Shelter Bordeaux

Fun, affordable and popular designer rooms and restaurants

In the heart of Bordeaux, Mama Shelter Bordeaux combines bold design, conviviality and fun spirit. Its 97 stylish rooms offer ideal comfort for all kinds of stay. Its lively restaurant, rooftop with signature cocktails and vibrant living spaces invite guests to come together. Suitable for families as well as travelers with pets, Mama offers a welcoming and accessible experience for all.

Right in the heart of Bordeaux, Mama Shelter Bordeaux is a 97-room stylish hotel with a lively restaurant and a sunny rooftop. Relaxing atmosphere with DJ sets, delicious dishes and cocktails. Ideal for a city break or a family getaway.

Bordeaux captivates with elegant architecture, lively streets and thriving cultural scene. With its heritage and gastronomy, it's ideal for a city break, made even more pleasant with Mama as your base.

Mama Shelter is a welcoming, creative venue in the heart of Bordeaux. From signature dishes to lively events, every moment at Mama Shelter Bordeaux is designed to delight guests of all ages.

Estelle Lecas, Hotel Management

Hotel extras

Ideal location in the downtown area
360° view of Bordeaux from the rooftop
Colorful design
Different dining areas: restaurant, terrace, and rooftop
Adaptable and modular conference rooms

Our accommodation(s)

Room

SMALL MAMA DOUBLE

2 pers. max
15 m² / 161 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

MEDIUM MAMA TWIN

2 pers. max
17 m² / 182 sq ft

Bedding 2 x Single bed(s)

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Room

MEDIUM MAMA DOUBLE

2 pers. max
17 m² / 182 sq ft

Bedding 1 x Queen size bed(s)

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Room

LARGE MAMA DOUBLE

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s)

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Room

LARGE MAMA DOUBLE ACCESSIBLE

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

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Room

XL MAMA TRIPLE

3 pers. max
29 m² / 312 sq ft

Bedding 3 x Single bed(s)

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Room

XXL MAMA FAMILY

5 pers. max
44 m² / 473 sq ft

Bedding 2 x Queen size bed(s) and 1 x Single sofa bed(s)

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Room

XL MAMA DOUBLE

3 pers. max
27 m² / 290 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)

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Room

LARGE MAMA DOUBLE ACCESSIBLE

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

See availabilities

Take advantage of our Flight + Hotel offers

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Hotel location

Mama Shelter Bordeaux

19 Rue Poquelin Molière
33000 BORDEAUX
France

GPS:44.839901, -0.577184

+33 5 57 30 45 45

+33 5 57 30 45 46

BORDEAUX SAINT JEAN

Railway station

Access: 2.8 km / 1.74 mi 33 min walk / 13 min drive

Shuttle

Additional charge

Shuttle scheduled

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

MAMA PIZZERIA BORDEAUX

Perfectly round and delicious, foodies will love the unforgettable pizzas at Mama Shelter. No need to book!

MAMA ROOFTOP BORDEAUX

Our boards and tapas and the view of Cathédrale Saint André await you under the stars. To quench your thirst, don't miss out on our wines and signature cocktails.

MAMA RESTAURANT BORDEAUX

Our chefs prepare simple, mouth-watering dishes to make you feel right at home.

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Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 77 m² / 828.82 sq ft
Maximum seats capacity: 70
Maximum capacity for banquets: 55

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 1,656 reviews

Vivienne M. Couples - 6/15/2026 Confirmed reviews ALL

The front desk staff were very friendly and helpful. Our room was quite small but comfortable and the beds and pillows were lovely.

Hello Vivienne, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. MAMA LOVES YOU Victoria

Ignatius O. Families - 6/12/2026 Confirmed reviews ALL

Service was bad. There was no priority service or any service for that matter even for platinum Accor members. This is one of the worst service I have received. There was a problem with the showers. The water is super hot and were not fixed despite the reception staff claiming they would fix it. After 3 days, we still have to bear with this extremely hot shower that can’t be turned down. It’s madness.

Dear Ignatius, Thank you for taking the time to share your feedback. We are sincerely sorry to read about your experience and understand your frustration, particularly regarding the issue with the shower temperature. This is clearly not the level of comfort we aim to provide, and it is especially disappointing to learn that the problem was not resolved during your stay despite being reported to our team. We also regret that you felt our service did not meet your expectations, especially as a Platinum member of ALL. While status recognition is important to us, every guest should receive attentive and responsive service throughout their stay. Please accept our apologies for these shortcomings. Your comments have been shared with the relevant teams so that we can investigate what happened and prevent similar situations from occurring in the future. We appreciate your feedback and hope you will give us another opportunity to provide you with a much better experience. MAMA LOVES YOU ! Cédric

Laurent C. Business - 6/9/2026 Confirmed reviews ALL

The staff was amazing. Friendly, attentive, always smiling. Very good! Booking experience and the room itself was average.

Dear Laurent, Thank you for taking the time to share your feedback. First of all, we would like to sincerely thank you for your kind words regarding our team. We are delighted to read that all of our staff contributed positively to your stay. Your recognition means a lot to us and will be shared with the entire team. We are, however, sorry to learn that several aspects of your experience did not fully meet your expectations. We understand your disappointment regarding the booking conditions and the flexibility of the offer provided. The terms of each reservation depend on the rate selected and the availability of our facilities at the time of booking, but we appreciate your comments and will take them into consideration. Regarding your arrival, our guaranteed check-in time is from 3:00 PM, so unfortunately we cannot always ensure that rooms are available earlier. Nevertheless, we regret any inconvenience this may have caused. We also note your remarks concerning the room layout, storage space and bathroom design. While these elements are part of the Mama Shelter concept, we understand that they may not suit every guest's preferences. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide an experience that better meets your expectations. MAMA LOVES YOU ! Cédric

Alistair A. Couples - 6/9/2026 Confirmed reviews ALL

Very nice stay in central Bordeaux - 5 nights to discover the hotel and the city. Parking was a definite plus, and very efficient/easy to use. The 'welcome drink' was quite surprising - I've never had it reduced to a single cardboard container of water (which essentially all Accor hotels provide anyway). This left a rather sour note. There is no functioning air conditioning despite the site's claims. There is mechanical ventilation but this is inadequate as the weather warms up. We had the staff come to the room to verify but evidently the air conditioning (left hand green light) is not operational - this claim of air conditioning should be removed from the site to avoid further disappointment. The rooftop was lovely for lunch - very busy, and an enjoyable experience. Breakfast was fine - the options are all there, just the ability to keep them topped up / warm azs needed could be improved. Staff overall were friendly and helpful. I'd love to stay here again - but without airco it is unlikely to be in the Summer months. I would prefer to be told there is no welcome drink, rather than to be gaslighted that it is the carton of water. So a mixed bag, but overall satisfied. Oh and the two lifts - bizarre system that they are not connected - everyone calls both and it causes a lot of confusion!

Hello Alistair, Thank you for taking the time to share such detailed feedback following your stay with us. We are delighted to read that you enjoyed our central location, the convenience of our parking facilities, our rooftop experience, and the friendliness of our team. Regarding the welcome drink, we would like to clarify that it was provided in your room upon arrival an iced tea as offered as part of our welcome amenities. We are sorry if this was not clearly communicated and understand that it may not have met your expectations. We also regret the inconvenience you experienced concerning the air conditioning. Your comments have been shared with our technical team for further review, as guest comfort is a priority for us. Did you call the reception to let them know to find a solution and maybe to change the room during you stay? Thank you as well for your observations regarding breakfast service and the elevator system. Feedback such as yours helps us identify areas where we can improve the overall guest experience. We are pleased that, despite these points, you were overall satisfied with your stay. We would be delighted to welcome you back on a future visit to Bordeaux and provide an even better experience. I stay at your entire disposal if you want to exchange regarding your stay. Mama Loves You Victoria

Khristian H. Couples - 6/1/2026 Confirmed reviews ALL

Our first stay at a Mama Shelter felt like stepping into one of those effortlessly chic Beverly Hills hideaways the kind where the vibe is fun, the energy is high, and the staff treats you like you’ve just rolled up in a blacked‑out SUV with a stylist in tow. From the moment we arrived, the team made us feel genuinely welcomed, and the hotel’s playful, one‑of‑a‑kind personality was such a refreshing break from the cookie‑cutter big‑chain scene. We even joined the DisLoyalty program during our stay. Yes, we were a little surprised there was a fee, but the staff explained the perks with such confidence that we felt like we were being let in on a VIP secret. If it means savings and special treatment on future stays, then sign us up as we continue our adventures visiting more of europe. A fabulous stay from start to finish and absolutely the kind of place we’d return to with pleasure.

Hello Khristian, What a wonderful review! Thank you so much for taking the time to share your experience and for choosing Mama Shelter Bordeaux for your first Mama stay. We absolutely loved reading your description of our hotel as a "Beverly Hills level fabulous" hideaway, it perfectly captures the fun, vibrant, and welcoming spirit we strive to create every day. We are especially delighted to hear that our team made you feel genuinely welcome from the moment you arrived. Creating memorable experiences and helping our guests feel at home while enjoying Mama's unique personality is exactly what we aim for. We're also thrilled that you joined the Dis-Loyalty program during your stay. We hope you'll enjoy all the benefits, surprises, and savings it offers as you continue your European adventures. Your description of being let in on a VIP secret made us smile! Thank you again for your kind words and enthusiasm. It was a pleasure having you with us, and we can't wait to welcome you back to Mama Shelter Bordeaux, or perhaps another Mama destination along the way. Until next time, MAMA LOVES YOU ! Cédric