Mama Shelter Bordeaux

Mama Shelter Bordeaux 2 stars

Customer review rating (ALL Rating) 4.2/5 332 reviews

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Description

Hotel extras

  • An ideal location in the downtown area

  • A 360-degree rooftop view of Bordeaux

  • Colorful design

  • Various dining areas: restaurant, terrace and rooftop

  • Adaptable and modular conference rooms

ALLSAFE approved hotel

Hotel location

Mama Shelter Bordeaux

19 Rue Poquelin Molière
33000 BORDEAUX
France

  • PLACE GAMBETTA:  PLACE GAMBETTA

  • TRAMWAY GAMBETTA:  B GAMBETTA

  • TRAMWAY HOTEL DE VILLE:  A ET B HOTEL DE VILLE

  • By plane

    BORDEAUX MERIGNAC At 11km / 6 miles

  • By train

    BORDEAUX SAINT JEAN At 2km / 1 miles

GPS:44.839901, -0.577184

Hotel services

Check-in from - Check out up to

In summary
On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  332 reviews

TripAdvisor Rating  4.5/5  1,563 reviews

Certificate of excellence 2022

Perfect location

Customer review rating 5.0/5

Evelin P. Business - Confirmed reviews ALL

Central Quiet Very cosy rooftop

Dear EVELIN P., We very much appreciate your comments regarding your stay at the Mama Shelter Bordeaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. MAMA LOVES YOU !

Beautiful gem in the heart of Bordeaux

Customer review rating 4.5/5

Michael C. Couples - Confirmed reviews ALL

We loved the staff, the location and the room was nicely decorated in a modern theme. Most sites were within walking distance with ample shopping and restaurants within a 10 minute stroll of the hotel. Keep up the good work.

Dear MICHAEL ALASTAIR C., We very much appreciate your comments regarding your stay at the Mama Shelter Bordeaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. MAMA LOVES YOU !

Fantastic Reception Staff

Customer review rating 3.5/5

Ian P. Couples - Confirmed reviews ALL

There were some issues, specifically the Air conditioning in majority of your rooms did not function well. Our room was so hot we asked to be moved. Your reception staff handled this brilliantly though. They must constantly get this complaint on warmer days but they treated us respectfully and found a solution (moved us to a floor that had new air conditioning)

Dear IAN P., Thank you for taking the time to tell us about your experience at the Mama Shelter Bordeaux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mama Shelter, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the technical problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

All right

Customer review rating 4.0/5

D. Business - Confirmed reviews ALL

Très sympa

Hello UGO, We very much appreciate your comments regarding your stay at the Mama Shelter Bordeaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the shampoo and shower gel we switched to solid soap a few month ago to stop using plastic bottle. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a lovely day MAMA LOVES YOU Victoria

Good Stay, lovely room and really nice terrace

Customer review rating 4.5/5

Chris Business - Confirmed reviews ALL

It was a great stay. The food was delicious, the rooms were lovely.

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