Novotel Bordeaux Centre Gare Saint Jean 4 stars

Customer review rating (ALL Rating) 4.4/5 1,129 reviews

Novotel Bordeaux Centre Gare Saint Jean - Image 1
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Description

Hotel extras

  • Covered private car park

  • 1615 sq. ft. (150 m²) of conference space with natural light

  • 20 minutes by tram from the conference center

  • 10 minutes by tram from the Cité du Vin

  • 3 tram stops from Place de la Bourse

Our accommodation(s)

Hotel location

Novotel Bordeaux Centre Gare Saint Jean

28-30 rue Tauzia
33800 BORDEAUX
France

GPS:44.829845, -0.559565

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA GARE DES SENS

We offer a set menu of one, two or three courses for business lunches. Over dinner, our chef will introduce you to all the delicacies of our region with the flavor-rich menu and range of top-quality wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,129 reviews

Customer review rating 4.5/5

Laurent G. Business - Confirmed reviews ALL

1-night stay, including dinner. Very efficient receptionist at time of checking-in. Fair sized-room, entry level. 1 stop away from the train station by tram. Walkable. Nice selection of cheeses, bakeries and jams for breakfast.

Dear Guest, Thank you very much for sharing your positive feedback following your recent stay with us. We are delighted to read that you appreciated the efficiency of our reception team, the comfort of your room, and our convenient location close to the train station and tramway. It is also wonderful to know that you enjoyed the breakfast selection, especially the cheeses, pastries and jams. Your kind comments are a great encouragement for our entire team, who strive every day to provide a pleasant and smooth experience for our guests. We truly hope to have the pleasure of welcoming you back soon. Kind regards, Assia from the Reception

Customer review rating 5.0/5

Kenneth T. Families - Confirmed reviews ALL

Friendly welcome and pleasant stay. Everyone was very attentive to our needs.

Dear Sir, Thank you for sharing your experience. We are pleased to read that you enjoyed a pleasant stay and that our team, especially Anaïs and our colleague at breakfast, took good care of you. Your kind words are a great encouragement for all of us. We look forward to welcoming you back in the near future. The Reception

Customer review rating 5.0/5

Hind N. H. Solo - Confirmed reviews ALL

I have been there before and I enjoy the executive room. The fact that you have a double door (entrance plus bedroom door) makes a huge difference. In winter, it’s great to be able to have a warm bath too. Very comfortable bedding too.

Cher client, Merci beaucoup pour ce commentaire détaillé et élogieux. Nous sommes ravis que vous ayez apprécié la chambre Executive et les équipements, notamment la double porte pour plus de confort et la baignoire pour vous détendre. Nous sommes heureux que la literie ait contribué à un séjour agréble. Au plaisir de vous accueillir à nouveau ! La Réception

Customer review rating 4.5/5

Donna J. Families - Confirmed reviews ALL

Great location for train station and an early tram to the airport the next morning. Clean comfortable room. Great shower. Helpful and pleasant staff. Would prefer if there was as a room key security system on the lift for access.

Dear guest, Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location, the comfort and cleanliness of your room, the quality of the shower, and the friendliness of our staff. We also appreciate your comment regarding lift access security. Your suggestion is valuable, and we will certainly take it into consideration as we continuously look for ways to improve our guests’ comfort and safety. We hope to have the pleasure of welcoming you again in the future. Julia B Directrice

Customer review rating 3.5/5

Eduardo P. T. Families - Confirmed reviews ALL

We arrived to a not ready room for four. So we have to go back to reception and ask for another room. Not a great start even after a great welcome from your team. They sorted another room swiftly but we quickly discover that one of the lights in the bathroom was blinking constantly. We don’t reported. One change was enough. I used to stay with Novotel a lot. Many trips to Madrid and Italy in diferent cities. I had great memories of being proper, modern, clean and well maintained. Sort of Hilton to be. But without the price tag. But this Novotel, although super well located, felt old, tired. We didn’t get the breakfast, at €19 persone per day would have ruin the budget. Instead I went to the market, 10 min walk, and got some croissant and coffee. The service at the front desk was amazing, all the time. Very polite and well knowledge. THANK YOU

Dear Mr T., Thank you for sharing your experience at Novotel Bordeaux Centre Gare Saint Jean. We appreciate your feedback as it helps us improve our services and offerings. We sincerely apologize for the initial inconvenience regarding your room's readiness. It is our priority to ensure that all accommodations meet our guests' expectations upon arrival. We are glad to hear that our team was able to assist you promptly with an alternative room. However, we regret that you encountered issues with the bathroom light. We encourage all guests to report such matters during their stay so we may address them in real time. We appreciate your compliments regarding our location and front desk service. Your feedback regarding the overall condition of the hotel will be taken into consideration as we continually strive to enhance our guests' experiences. We understand that breakfast pricing can be a concern, and we appreciate your understanding in seeking alternatives nearby. Thank you once again for your insights. We hope to welcome you back in the future for a more enjoyable stay. Kind regards, Julia B Hotel Manager

Other web-users rate our hotel

  • 668 reviews 9/10 Location
  • 770 reviews 7.5/10 Room
  • 759 reviews 9/10 Service
  • 6 reviews 8.9/10 WiFi
  • 411 reviews 8.4/10 Breakfast
  • 247 reviews 7.5/10 Cleanliness

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