Novotel Bordeaux Centre Gare Saint Jean 4 stars

Customer review rating (ALL Rating) 4.5/5 1,142 reviews

Novotel Bordeaux Centre Gare Saint Jean - Image 1
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Description

Hotel extras

  • Covered private car park

  • 1615 sq. ft. (150 m²) of conference space with natural light

  • 20 minutes by tram from the conference center

  • 10 minutes by tram from the Cité du Vin

  • 3 tram stops from Place de la Bourse

Our accommodation(s)

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Room 1

Hotel location

Novotel Bordeaux Centre Gare Saint Jean

28-30 rue Tauzia
33800 BORDEAUX
France

GPS:44.829845, -0.559565

Access and transport

Hotel services

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On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA GARE DES SENS

We offer a set menu of one, two or three courses for business lunches. Over dinner, our chef will introduce you to all the delicacies of our region with the flavor-rich menu and range of top-quality wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,142 reviews

Customer review rating 5.0/5

William M. Solo - Confirmed reviews ALL

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you enjoyed your room and had a great experience with our staff. It was a pleasure having you stay with us, and we hope to welcome you back again soon! The Front Office Service

Customer review rating 4.0/5

Cristina G. W. Couples - Confirmed reviews ALL

Dear Guest, Thank you very much for taking the time to share your feedback following your stay with us. I am delighted to know that you appreciated our convenient location, the comfort of your room, and especially the kindness and helpfulness of our team. Your kind words truly mean a lot to us. Thank you as well for mentioning me by name. It was a real pleasure to welcome you, and I am very grateful for your recognition. We also appreciate your comments regarding the room and the value for money. Your feedback is important and helps us continue to improve the experience we offer our guests. We hope to have the pleasure of welcoming you back to Bordeaux for an even better stay. Kind regards, Rafael Reception

Customer review rating 5.0/5

Geraldine O. Families - Confirmed reviews ALL

Dear guest, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay with us and that our location, comfortable rooms, and friendly team made your visit to Bordeaux even more enjoyable. It's great to know that the tram access and proximity to the city centre were convenient for you. Your recommendation means a lot to us, and we truly hope to welcome you back on your next trip to beautiful Bordeaux! Lea Receptionist

Customer review rating 3.0/5

Peter M. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We are pleased to hear that you appreciated the comfort of your room and the quality of our breakfast. We are, however, sorry to learn that some aspects of your experience did not fully meet your expectations. Regarding the bar and minibar, we would like to clarify that a minibar is only available in our superior room categories. We regret any inconvenience this may have caused during your stay. Our reception team remains available to assist our guests and to recommend nearby options for refreshments. We also take note of your comment regarding the television channels and will look into this matter in order to improve our service. We regret that you did not feel fully comfortable when exploring the surrounding area. Our hotel is conveniently located close to public transport, allowing easy access to Bordeaux city centre and its many restaurants and activities. Thank you again for your constructive feedback. We hope to have the opportunity to welcome you again and provide you with an improved experience. Kind regards, Léa Receptionist

Customer review rating 5.0/5

Stewart R. Couples - Confirmed reviews ALL

Dear guest, Thank you very much for your wonderful 10/10 rating and for taking the time to share such detailed feedback. We are delighted to hear that you appreciated the professionalism and friendliness of our manager and team, as well as the quality of our food, our location, and the terrace. It is also great to know that any issues you encountered were resolved promptly by our staff. We truly appreciate your comments regarding the shower and the atmosphere in the restaurant during the evenings, as they help us identify areas for improvement. Your feedback is invaluable to us. It was a pleasure welcoming you, and we hope to have the opportunity to host you again on your next visit. Kind Regard, Assia from the Reception

Other web-users rate our hotel

  • 644 reviews 9/10 Location
  • 733 reviews 7.3/10 Room
  • 726 reviews 9.1/10 Service
  • 5 reviews 8.4/10 WiFi
  • 384 reviews 8.3/10 Breakfast
  • 243 reviews 7.4/10 Cleanliness

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