Dear Guest, Thank you very much for your kind review! We are delighted to hear that you enjoyed your stay with us and appreciated our friendly service, cleanliness, comfort, and convenient location. Your recommendation means a lot to our entire team. We look forward to welcoming you again on your next visit to Bordeaux! Warm regards, The ibis Bordeaux Centre Mériadeck Team

Dear, Thank you for taking the time to share your experience in detail. We are sincerely sorry for the inconvenience you experienced during your stay 😔We fully understand that this situation was particularly difficult for you, especially with a baby and a young child. Regarding the power outage, it was unfortunately beyond our control: the power was cut by the utility company (EDF) and affected the entire street, not just our hotel. This exceptional situation was obviously not of our making, and we had no control over its duration. Nevertheless, we did our best to remain available and assist our guests throughout the outage, even though we understand it must have been particularly uncomfortable and stressful. We are sincerely sorry if the assistance we provided fell short of your expectations under the circumstances 🙏 We have also taken note of your comments regarding the welcome, the elevators, and your request for an upgrade. These will be shared with the relevant teams so that we can continue to improve our service. We regret that this unusual event had such an impact on your stay and hope to have the opportunity to welcome you back under more pleasant circumstances during a future visit to Bordeaux. Best regards, Margaux - Assistant Front Office Manager 🌷✨

Dear Guest, Thank you so much for this wonderful and detailed review! We are truly delighted to hear that your stay exceeded your expectations, especially after reading some less favourable reviews. We are glad that you found your room clean and well-equipped, the bed comfortable, the temperature just right, and that our underground parking and helpful staff met your needs. Your kind words mean a great deal to our entire team and serve as a wonderful motivation to continue delivering the best experience possible to all our guests. We hope to have the pleasure of welcoming you back very soon for another great stay! Kind regards, Junypsie from the ibis Bordeaux Centre Mériadeck team

Hello, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our convenient location, the comfort of your bed, and the value offered by our hotel. However, we are truly sorry to learn about the condition of your room and the discomfort experienced by your wife. Please accept our sincere apologies, as the cleanliness and comfort of our guests are our top priorities. Your comments have been shared with our housekeeping team so that the necessary checks and improvements can be reinforced. We hope to have the opportunity to welcome you again and provide you with a stay that fully meets your expectations. Kind regards, The ibis Bordeaux Centre Mériadeck Team

Hello, Thank you for your kind words! We're delighted you had a pleasant stay with us. We truly appreciate your feedback and hope to have the pleasure of welcoming you back again soon. Cordialement La réception

Dear Guest, Thank you very much for your kind review. We are delighted to hear that you enjoyed our great location, the comfort of your room, and the friendliness and helpfulness of our team. Your compliments will be shared with our staff, who will be pleased to know they contributed to making your stay enjoyable. We are also glad that you enjoyed the adjoining restaurant. We look forward to welcoming you back on your next visit to Bordeaux. Kind regards, The reception

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We are pleased to hear that you enjoyed your comfortable stay, our convenient location close to the tram, and that our hotel provided you with a good base during your visit. We also appreciate your comment regarding the World Cup coverage in our bar. We understand that sporting events are important moments for many of our guests, and we are sorry if the selection of broadcasts did not fully meet your expectations. Your feedback has been shared with our team for consideration. We hope to have the pleasure of welcoming you back to Bordeaux in the future and providing you with another enjoyable stay. Kind regards, The Reception Team

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our location. However, we sincerely apologize for the inconvenience you experienced regarding the room availability and the comfort of the beds. This does not reflect the standard of service and comfort we aim to provide to our guests. We have taken note of your comments and will share them with the relevant teams. We hope to have the opportunity to welcome you again and provide you with a much more satisfying experience. Kind regards, The Reception Team

Hello, Thank you for your kind review. We’re delighted to hear that you enjoyed your spacious room and the facilities available throughout the hotel. It’s also wonderful to know that our bar, reception, and restaurant teams made you feel welcome with their friendly service. We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay.

Bonjour, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Bien cordialement La réception

Hello Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your room, our hotel services, the friendliness of our staff, and the menu offered in our bistro. Your kind comments are greatly appreciated and will be shared with the team. We also appreciate your remarks regarding the temperature in the room. We understand that the exceptional heatwave made conditions less comfortable, particularly in rooms without air conditioning. We are sorry for any inconvenience this caused during your stay. Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back in the future. Kind regards,

Dear Guest, Thank you for your wonderful review. We are delighted to hear that you enjoyed our convenient location, with easy access to public transport, shops, bars, cafés, and the nearby supermarket. It is also great to know that you found our breakfast to be good value and appreciated the comfort of your room, including the air conditioning, storage space, and comfortable bed. Your positive feedback means a lot to us, and we are pleased that we could contribute to an enjoyable stay. We look forward to welcoming you back again soon. Kind regards,

Dear Guest, Thank you for taking the time to share your detailed feedback. We are sincerely sorry to learn that your stay did not meet your expectations. Please accept our apologies for the housekeeping issues you encountered, including the missing Stay Green hanger, the lack of replenishment of coffee and tea amenities, and especially the inconvenience caused by your room door being left open after servicing. We fully understand your concern and regret the stress this situation may have caused. Your comments regarding communication between our teams, breakfast service, and the quality of the scrambled eggs have also been noted and will be shared with the relevant departments to ensure improvements are made. We appreciate your feedback as it helps us identify areas where we need to do better. We hope you will give us another opportunity in the future to provide you with the high standard of service that we strive to deliver. Kind regards, Margaux - Assistante Chef de Réception 🌷

Dear, A huge thank you for this wonderful 10/10 rating! 🌟😊 We’re delighted that our location helped make your stay convenient and enjoyable, whether it was for getting to the airport ✈️ or exploring the cathedral, restaurants, and bars in the city center 🍽️🏛️ It’s such a pleasure to read that you appreciated our team’s hospitality, the comfort of your room, and the quiet and cleanliness of the property 🛏️✨ Your satisfaction is our greatest reward! We hope to have the pleasure of welcoming you back during your next stay in Bordeaux🍇😊 See you soon, Margaux – Assistant Front Desk Manager🌷

Dear, Thank you so much for your excellent 9/10 rating! 😊✨ We’re thrilled that you enjoyed our location and the comfort of your stay 🏨🛏️ It’s always a pleasure to know that our guests are having a wonderful time with us We hope to have the pleasure of welcoming you back very soon for another equally comfortable getaway! 🌟 See you soon, Margaux – Assistant Front Desk Manager🌷

Dear, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We’ve taken note of your comment regarding the overall condition of the property. Your feedback is important to us, as it helps us identify areas that need special attention and continue our efforts to improve🏨 We are, however, pleased that you enjoyed our location, a feature appreciated by many travelers for its ease of exploring the city📍😊 We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience. Best regards, Margaux – Assistant Front Desk Manager🌷