Very pleasant

Comfortable hotel located in the heart of Bordeaux. Fantastic and helpful staff

Staff satisfactory, cleaner friendly. Others not very courteous. Room compact but clean and hotel well situated. Bar area looked good and decor up to date.

The stay was pleasant and the rooms were clean and tidy. Reception was helpful and Wifi had good connectivity. Breakfast however was 'plasticky' with lot of displosable and wasteful items. Breakfast model need major improvement. I would rathr pay more and have breakfast that is utilises less disposable items and making you feel more 'at home cutlery style'.

We stayed 3 nights. The room was clean and the bed and pillows really comfortable. Great location for walking to city centre or catching the tram at the station opposite. Only suggestion would be that the toilet was really dirty under the rim, only noticed when kneeling down.

Everything ok but climate machine.

Perfectly located, ease of access, and very convenient common facilities. We had a triple room, acceptable in size. Clean and decent bathroom (tiny shower). We did not hear any other noise from other rooms which was a positive surprise. The only catch was a subtle smell of stale water.

The hotel was in a great location, easy access to the transport system so you could travel the city quite easily. 24 hours reception which was good as we had a late arrival, plus if you check out you're could leave your luggage to enjoy your last hours touring the city. The room was nice and clean, there on the bit on the small size. The bathroom would be an issue if you had mobility issues as the shower was in the bath and the step into was high. An issue we had was that the aircon was not working in the room, was not resolved at first but on the second attempt, we had to change rooms. The staff were helpful in this area, it was just unfortunate that it was one of the hottest days in Bordeaux.

A little disappointing first contact when we found out that we could not access the hotel parking, too few spaces compared to the capacity of the establishment (aggravated by works in the parking lot and customers occupying two places) . Then of the two assigned rooms, one had recently suffered unrepaired water damage and the entrance to the room was still soggy and smelled musty.

Good location just a 5 minute walk to the centre. Parking is a nightmare, hotel car park fills quickly and all street parking either very expensive or full. Hotel is as you expect from an Ibis. Lifts are difficult to get at busy times and the rooms comfortable and a little tired. Tiny window so not much light

Hotel very well situated - in the heart of the city, shopping, bar restaurants and tramway - quiet place and good services with the parking lot (you have to pay) and the bar-restaurant.Good room for a family of three, enjoyed.

Our stay was fine, room clean and comfy. Restaurant was good. At long last the public areas refurbishment is finished. This must have been the slowest refurbishment in the western world. I am not a fan of the reception lounge, bland ,dark and a tiny reception desk. The lift area sound proofing alterations are still in progress at a snail's pace. Will make some rooms quieter , especially at night.

Excellent location in the center of the Bordeaux and close to public transport. Clean room, air conditioning comfortable beds a lot of COVID precautions to protect the guests. At the brasserie the menu list a bit poor .

The hotel is perfectly located as far as access to the airport bus, which is also the same bus that goes to St. Jean train station. It is a 5 minute walk to the cathedral and another 5 minutes to the heart of Bordeaux city. The staff were helpful, the room comfortable, quiet and standard for an ibis hotel. The let down was how run down and basic the fixtures, bathroom, dining room, bar were. The lounge and reception area are being renovated right now which means the first thing you see on arrival is building work and the basement smells of paint and dust. A mention of the renovation work would have been welcome at the time of booking so this did not seem to be very transparent practice.

The reception area is being rebuilt leading to congestion and confusion, It lasts for 3 months !!!. Our room on the 5th floor was very tired, especially the bathroom. We have been visiting this hotel at least once a month for over a year. Its very convenient for city center .