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Novotel La Rochelle Centre Hotel 4 stars

Customer review rating 4.5/5 7,135 reviews

ALLSAFE approved hotel

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Novotel La Rochelle Centre
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+ 16 Services

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Restaurant and bar with terrace, French cuisine

  • A 10-minute walk from the historic city center and the beaches

  • Outdoor swimming pool heated in season

  • Enclosed, free parking, 2 electric charging stations (Tesla & other brands)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Laundry
  • Boutiques/shopping
  • Room for hearing impaired guests
Leisure and activities
  • Outdoor heated pool
  • Services for children
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel La Rochelle Centre

Avenue de la Porte Neuve
17000 la rochelle
france

Tel: +33546342424

Fax: (+33)5/46345832

Check-in from 14h00

Check out up to 12h00

  • ILLICO :  1a, 1b CLAUDE MASSE

  • By plane

    LA ROCHELLE ILE DE RE At 7.2km / 4.47 miles

GPS :46.161466, -1.158366

Our accommodation(s)

Spacious, contemporary and fully modular, the Novotel room is a true living space which can be adapted to suit all requirements. Choose comfort to suit you: Perfect for business travel or family vacations, the Novotel La Rochelle hotel offers rooms measuring 237 sq. ft. (22 m²), with free WIFI, tea and coffee making facilities and a mini fridge.

Our restaurants and bars

Les Pincettes

Type of cuisine: French

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Gourmet Bar

An open-plan space in a warm, friendly environment, ideal for relaxing. For a business meeting or drinks with friends, we've thought of everything to make your experience an enjoyable one. Treat yourself to one of our bartender's creations.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 180

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel La Rochelle Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

7,135 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,242 reviews

Mediocre

Customer review rating 0.5/5

Bruno G. P. Families - 19/07/2021 Confirmed reviews ALL

Mediocre The pool is small for the number of guest rooms. One of the bedside lights in the room was not working and the air conditioning was poor. The restaurant menu is very basic. My wife had gnocchi, which I am guessing was not prepared onsite. It was clearly reheated quickly and at too high a temperature, which meant that the gnocchi was burnt but the cheese had not managed to melt into the sauce. The waitress was curt towards us throughout our dinner. This was not because we complained (we didn´t) or because we were not polite and friendly (we were). She did not pour our wine (she did on other tables), we had to ask for condiments (usually offered with fries) which were then banged down. I was served different fries to other guests that were also having Moules frites. Mine appeared to be from the menu enfant, as they were the same as the ones served to our child. The fries were cold. All in all it did not feel like a restaurant experience, more like a cheap pub serving reheated food by rude staff. The rooms start at 210 euros per night, so we were expecting more. Overall experience from experienced family traveler = Mediocre.

Dear BRUNO P., Thank you for taking the time to tell us about your experience at the Novotel La Rochelle Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent HAOUR Directeur Novotel La Rochelle

All perfect !

Customer review rating 4.5/5

Joce Couples - 19/07/2021 Confirmed reviews ALL

Nice spacious room, wonderful breakfast and perfect personal !

Dear Jocelyne T., We very much appreciate your comments regarding your stay at the Novotel La Rochelle Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent HAOUR Directeur Novotel La Rochelle

Excellent stay not long enough really

Customer review rating 5.0/5

Suzanne Business - 16/07/2021 Confirmed reviews ALL

The hotel was exceptionally good. Our room was very good, clean & a great size. It is situated In the centre walkable to the promenade, bars & shops. As we had an appointment in La Rochelle the hotel was close to this so it was ideal. Great breakfast, Lunch & Evening meal.

Dear Suzanne F., We very much appreciate your comments regarding your stay at the Novotel La Rochelle Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent HAOUR Directeur Novotel La Rochelle

Confortable and quiet

Customer review rating 4.0/5

Olivier Couples - 15/07/2021 Confirmed reviews ALL

Two nighs in La Rochelle, hotel is well located just next to the center, in a quiet place. Nice rooms, well equipated and nice breakfirst. Piscine is small and cold, but ok.

Dear OLIVIER O., We very much appreciate your comments regarding your stay at the Novotel La Rochelle Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent HAOUR Directeur Novotel La Rochelle

Free parking, well located, pool, 4 star facilities

Customer review rating 4.0/5

Sue Couples - 27/06/2021 Confirmed reviews ALL

Stayed 3 nights in an executive room, requested top floor overlooking pool / park and quiet room which we got so was pleased. The parking was great and meant we avoided the center, the location and park setting was better than I had expected, pool was very nice and reception area modern and welcoming. Bar prices too high and staff a bit aloof but nothing that was unpleasant and we had a very nice stay and would stay again.

Good location, friendly staff

Customer review rating 4.5/5

Peter D. Business - 24/06/2021 Confirmed reviews ALL

I stay in this hotel on a regular basis. Fair value for money, friendly staff, decent bed, and breakfast outside.

Dear PETER D., We very much appreciate your comments regarding your stay at the Novotel La Rochelle Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent HAOUR Directeur Novotel La Rochelle

Nicely located on the edge of a wood, making a peaceful stay, but just a 10 minute walk to town, lovely being able to have a swim after a busy day too.

Customer review rating 5.0/5

Jd Couples - 23/06/2021 Confirmed reviews ALL

Very impressed, immaculate, well organised, lovely food

Dear JOY D., We very much appreciate your comments regarding your stay at the Novotel La Rochelle Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent HAOUR Directeur Novotel La Rochelle

Very good hotel

Customer review rating 4.0/5

Nicholas Families - 17/06/2021 Confirmed reviews ALL

Our room was an air conditioned refuge from the extreme heat of the day. The pool was also excellent. Our room was spacious and well appointed. If we came to La Rochelle again we'd definitely stay here.

Dear NICHOLAS W., We very much appreciate your comments regarding your stay at the Novotel La Rochelle Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent HAOUR Directeur Novotel La Rochelle

Great

Customer review rating 5.0/5

Stephen Business - 14/06/2021 Confirmed reviews ALL

friendly team and always great to stay with Novotel

Customer review rating 5.0/5

Anonymous Families - 05/06/2021 Confirmed reviews ALL

Super

Excellent place to stay and nice staff

Customer review rating 5.0/5

Anonymous Families - 25/05/2021 Confirmed reviews ALL

We stayed 3 nights (3 persons). The staff was very friendly, smily and helpful during our stay. Breakfast was good. Room was cosy with a good mattress.

Monsieur T., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel La Rochelle Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Nous avons prévu de mettre des produits locaux au petit déjeuner dès le mois de Juin, en effet nous n'avions pas de buffet jusqu'à maintenant et ce genre de produits demandent à être gardé au frais. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur T., en l’expression de nos sentiments les meilleurs. Laurent HAOUR Directeur Novotel La Rochelle

Good Novotel well located

Customer review rating 4.5/5

Alfred Families - 16/05/2021 Confirmed reviews ALL

This hotel is very well located, close to the center, in front of a great public parc and 10 minutes away from the sea. Parking is available outside for free and all the other Novotel features. Clean and relatively new. Just missing the breakfast buffet but the COVID forces some changes. The tray system works, just would prefer more real “plates” and less plastic.

RAS

Customer review rating 4.5/5

Marc G. Business - 30/04/2021 Confirmed reviews ALL

RAS SUPER

Dear MARC G., We very much appreciate your comments regarding your stay at the Novotel La Rochelle Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent HAOUR Directeur Novotel La Rochelle

Good value for money, friendly staff

TripAdvisor rating 4.0/5

Peter D Business - 10/01/2021 TripAdvisor review

I am a regular customer of Novotel at La Rochelle. I think the value for money is excellent: good location, comfy bed, and standard room confort at an affordable price. The staff is very friendly, and goes the extra mile to make me feel at home.

Stay at Novotel La Rochelle

TripAdvisor rating 4.0/5

mw20202020 Business - 07/02/2020 TripAdvisor review

Nice hotel, unfortunately marred by the ambience. Staff on reception were friendly but other staff markedly not so, and not very helpful. I was very disappointed with this hotel because of the atmosphere. It didn't seem like the staff were very happy or else they were just curt to customers.

thank you for giving your opinion. I do not know on what date you came and I am surprised. generally our clients appreciate the kindness of the team and their professionalism. if you want to give me more details, I am available: H0965-GM@accor.com very cordially K.Laouamen, manager

Beautiful, well-serviced hotel in a quiet part of town

TripAdvisor rating 5.0/5

philssanderson Friends getaway - 15/01/2020 TripAdvisor review

The hotel was very nicely designed making it an attractive place to hang out. The rooms were comfortable, well-maintained and had everything you needed. The staff were friendly, attentive and always eager to help.

hello and thank you for taking the time to write to us. It is always a pleasure to receive compliments and I share them with my team. Hope to see you again in La Rochelle. cordially K.Laouamen manager

Super Six Days

TripAdvisor rating 5.0/5

lordsyrup Couples - 09/10/2019 TripAdvisor review

We have just returned from an enjoyable 6 days at La Rochelle and staying at the Novotel was the perfect choice. The staff were so welcoming and made sure you were happy and cared for. The hotel is perfectly located by a park offering a 20 minute walk to the harbour. Super room, great breakfast choices and we had dinner 3 times in the restaurant. Very enjoyable. Swimming pool and large car park. We will be back.

Nice hotel, excellent location

TripAdvisor rating 4.0/5

Expedition582401 Family - 06/09/2019 TripAdvisor review

One of the better Novotel-hotels I have stayed at with the family. Only a small disappointment when my chicken brochette arrived black-burned at dinner. I received another brochette after complaining, but no apologies from the staff.

Dear Customer, thank you for taking the time to write to us. Sorry for this problem in the restaurant, we should have offered this dish and apologize. I hope to see you again soon at la rochelle cordially K.Laouamen, manager

Super hotel for a comfortable overnight stop

TripAdvisor rating 4.0/5

nickynewman Couples - 05/09/2019 TripAdvisor review

Great location, 7 min walk into La Rochelle. Stayed in a superior room, super comfy bed, nicely styled and excellent cleanliness. Great breakfast., but you mustn’t be late! Breakfast finishes at 9.30am

enjoyable stay @ Novotel La Rochelle Centre

TripAdvisor rating 5.0/5

Fau1966 Friends getaway - 06/12/2018 TripAdvisor review

I had 2 reservations: 1) 3 people for 2 nights; 2) 2 people for the 3rd night. I got it upgraded to stay at the same room @ the cheaper rate over the marathon weekend. Very spacious & in good condition. An even good surprise is that the entrecote steak served @ lunch was the best steak I had for a week in France.

MERCI thank you , for your positive feedback, the Marathon is always a special day, a lot of kind Poeple here for the same competition. the staff enjoy this particular fair-play spirit waiting for you next year best regards Karim Laouamen, manager

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