Mercure La Rochelle Vieux-Port Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 830 reviews

Mercure La Rochelle Vieux-Port Hotel - Image 1
Mercure La Rochelle Vieux-Port Hotel - Image 2
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Mercure La Rochelle Vieux-Port Hotel - Image 4

Description

Hotel extras

  • Panoramic views of the old port and towers of La Rochelle

  • 1000 m² dedicated to your seminars and cocktail events

  • Paid private parking, subject to availability. No advance bookings.

  • Located a stone's throw from La Rochelle train station and the aquarium

Our accommodation(s)

Hotel location

Mercure La Rochelle Vieux-Port Hotel

Quai Louis Prunier
17000 LA ROCHELLE
France

GPS:46.153824, -1.149509

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gaée

Introducing GAÉE, La Rochelle's panoramic bistro restaurant. Our chef came up with the name, which for him represents the idea of a deep sea goddess. GAÉE springs from a deep love for the ocean

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ALL Rating  4.6/5  830 reviews

TripAdvisor Rating  4.5/5  22 reviews

Very nice and quiet rooms

Customer review rating 4.5/5

Aino H. Business - Confirmed reviews ALL

Always a pleasure to stay in this hotel

Dear AINO H., Thank you very much for this nice comment. We are really glad to notice that you enjoy each stay with us. It's a real pleasure to welcome you and we hope to see you again in La Rochelle very soon. Best regards, Gwenaëlle Cheffe de Réception

Well located, great staff and those new rooms are really comfortable. From the outside going back to the hotel I noticed a few rooms with terrace and jacuzzi!

Customer review rating 4.5/5

Alexandre Solo - Confirmed reviews ALL

Very good experience! Welcoming was nice and staff ready to help if needed. The have recommended a nice seafood restaurant. Rooms brand new and breakfast like you expect it in such an hotel.

Dear Sir B., Thank you for taking the time to share your positive experience at Hôtel Mercure La Rochelle Vieux-Port. We are delighted to hear that you found our hotel well located and our staff friendly and helpful. We take pride in our recently renovated rooms and are glad to know that you found them comfortable. It's also great to hear that you enjoyed our breakfast selection. Should you have any future visits, please do not hesitate to reach out. We would be delighted to welcome you back. Best regards, Nhi Assistant manager front desk

Friendly staff

TripAdvisor rating 5.0/5

BertusJ14 Couples - TripAdvisor review

We've visited this hotel in January. The location is great, next to the aquarium and with a view on the harbour and the famous towers. Checkin went smooth and our room was oke. The room was just delivered by the painter, we missed some chairs and a desk in the room. The bathroom was clean, with shower and no bathtub. The dinner was average, the Wellington slightly overcooked. The waiters were busy with themselves and forgot their guests sometimes. The receptionist who spoke some Dutch was very friendly and even delivered some chairs in our room. Compliments for her !Room rate about 190 prpn. Excl. breakfast. Highly recommended !

Great location

Customer review rating 5.0/5

Claire C. Friends - Confirmed reviews ALL

Absolutely great location for a weekend rugby trip to La Rochelle. The staff were so friendly and kind. Very comfortable stay. Will definitely be back

Dear Mrs C., We would like to thank you for taking the time to share your experience at Hôtel Mercure La Rochelle Vieux-Port. We are delighted to hear that you found our location to be great for your rugby trip and that you had a comfortable stay. Our staff takes pride in providing friendly and kind service to our guests. We look forward to welcoming you back in the future. Best regards, Souad, Réceptionniste

good room , nice people, service in general satisfaisant

Customer review rating 3.5/5

B. Couples - Confirmed reviews ALL

poor experience with the menu in the restaurant and cafeteria. also room cleaning poor

Dear Sir B., Thank you for choosing Hôtel Mercure La Rochelle Vieux-Port and for sharing your feedback with us. We are glad to hear that you enjoyed your room and found our staff to be friendly. However, we apologize for the poor experience you had with the menu in the restaurant, as well as the cleaning of your room. Your comments have been duly noted and will be taken into account as we strive to improve our services. Best regards, Gwenaëlle Cheffe de réception

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Other web-users rate our hotel

  • 302 reviews 8.9/10 Location
  • 425 reviews 7/10 Room
  • 481 reviews 9.4/10 Service
  • 209 reviews 9.4/10 Breakfast
  • 165 reviews 9/10 Amenities
  • 144 reviews 9.7/10 Vibe
  • 78 reviews 2.8/10 Value
  • 76 reviews 7.7/10 Cleanliness

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