Mercure La Rochelle Vieux-Port Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 3,609 reviews

Mercure La Rochelle Vieux-Port Hotel - Image 1
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Description

Hotel extras

  • Hotel in downtown La Rochelle, near the SNCF train station and the aquarium

  • Bistro-style restaurant with panoramic view

  • Heated outdoor swimming pool and large terrace

  • Paying private parking, subject to availability. No advance bookings.

  • More than 10,765 sq.ft. dedicated to your seminars and cocktail events

Our accommodation(s)

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Room 1

Hotel location

Mercure La Rochelle Vieux-Port Hotel

Quai Louis Prunier
17000 LA ROCHELLE
France

GPS:46.153824, -1.149509

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GAEE

Introducing GAEE, La Rochelle panoramic bistro restaurant. Our chef came up with the name, which for him represents the idea of a deep sea goddess. GAEE springs from a deep love for the ocean.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  3,609 reviews

Customer review rating 5.0/5

Bruno B. Business - Confirmed reviews ALL

Dear Mr B, We are very touched by your feedback and look forward to welcoming you back next time ! Sincerely, Clarisse Front Desk

Customer review rating 4.5/5

Tom A. Couples - Confirmed reviews ALL

Dear Mr A, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you appreciated our location and the cleanliness of our facilities. We look forward to welcoming you back for another enjoyable visit. Sincerely, Clarisse Front Desk

Customer review rating 3.5/5

Sarah H. Couples - Confirmed reviews ALL

Dear Mrs H, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our parking facility convenient and reasonably priced, and that our reception staff made a positive impression on you. It is also wonderful to know that you enjoyed our coffee shop and appreciated the overall atmosphere of our hotel. We acknowledge your concerns regarding the size of your room and the lack of storage options. For future stays, we recommend our privilege rooms which offer more space and additional amenities that may better suit your needs. As for the pool towels, I’m sorry, but I think there’s been a misunderstanding. There are in fact two pool towels available in your room, and we’re happy to provide you with new ones if necessary – please just ask at reception or speak to the housekeeper. Thank you once again for your valuable insights. We hope to welcome you back in the future for an even better experience. Sincerely, Clarisse Front Desk

Customer review rating 5.0/5

Martin L. Couples - Confirmed reviews ALL

Dear Martin L., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the location, cleanliness, and comfort of your suite, along with the great view from the terrace. Your kind words about our staff are greatly appreciated. We hope to welcome you back soon. Sincerely, Gwenaëlle Head of Reception

Customer review rating 5.0/5

Therese G. Couples - Confirmed reviews ALL

Dear Therese G., Thank you for taking the time to share your positive experience at Hôtel Mercure La Rochelle Vieux-Port. We are delighted to hear that you found our staff, particularly Daniel, Clarisse, and Karim, to be friendly and helpful. It is always rewarding to know that our team's efforts have made a difference during your stay. We are also pleased that you appreciated the professionalism of our cleaning staff and enjoyed the breakfast offerings, as well as our pool and relaxing terrace. Your kind words about our services motivate us to continue providing the best experience for our guests. We look forward to welcoming you back for another memorable visit and thank you once again for your wonderful feedback. Sincerely, Gwenaëlle Cheffe de réception

Other web-users rate our hotel

  • 1,372 reviews 9/10 Location
  • 1,476 reviews 7.8/10 Room
  • 1,692 reviews 9.5/10 Service
  • 13 reviews 5.3/10 WiFi
  • 856 reviews 9.4/10 Breakfast
  • 398 reviews 8.8/10 Cleanliness
  • 356 reviews 9.5/10 Vibe
  • 269 reviews 3.4/10 Value

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