Mercure La Rochelle Vieux-Port Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 3,632 reviews

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Mercure La Rochelle Vieux-Port Hotel - Image 1
Mercure La Rochelle Vieux-Port Hotel - Image 2
Mercure La Rochelle Vieux-Port Hotel - Image 3
Mercure La Rochelle Vieux-Port Hotel - Image 4
Quai Louis Prunier, 17000 LA ROCHELLE, France

Description

Hotel extras

  • Hotel in downtown La Rochelle, near the SNCF train station and the aquarium

  • Bistro-style restaurant with panoramic view

  • Heated outdoor swimming pool and large terrace

  • Paying private parking, subject to availability. No advance bookings.

  • More than 10,765 sq.ft. dedicated to your seminars and cocktail events

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Twin Room - Twin Beds

Photo out of - Twin Room - Twin Beds

Equipped with two 90 cm (35") single beds, this modern and functional room has all the facilities needed for a great stay. Our room has a warm atmosphere and is inspired by the city's maritime setting.

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Equipped with a 180 cm (71") king-size bed, this modern and functional room has all the facilities needed for a great stay. Our room has a warm atmosphere and is inspired by the city's maritime setting.

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Our Double Room is inspired by the city's maritime setting, and includes a private south-facing terrace overlooking the pool. Switch off in our modern, warm and functional room.

  • Views:

    Pool side

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Enjoy our Privilege Room and its king-size bed, which also includes unique perks, such as a wellness kit (bathrobes and slippers), a Nespresso machine, free WiFi and a minibar.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Escape is guaranteed at our Privilege Room, complete with a king-size bed and other unique perks, such as a wellness kit (bathrobes and slippers), a Nespresso machine, free WiFi and a minibar.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Suite

Deluxe Suite overlooking the port with terrace whirlpool

Photo out of - Deluxe Suite overlooking the port with terrace whirlpool

Our 581 sq. ft (54 m²) Deluxe Suite includes a bedroom and bright lounge area. Enjoy a private terrace and whirlpool overlooking the Bassin des Grands Yachts for an exclusive and unforgettable experience.

  • Views:

    Harbour view

  • Most of the accommodation:

    Balcony or Corner Room

Max. number of persons
2
Area
From 54 m² / 581 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Suite

Signature Suite overlooking the port with terrace whirlpool

Photo out of - Signature Suite overlooking the port with terrace whirlpool

Our 732 sq. ft Signature Suite has 2 rooms, 2 bathrooms and a bright lounge. Enjoy a private terrace and whirlpool overlooking the Bassin des Grands Yachts for an exclusive and unforgettable experience.

  • Views:

    Harbour view

  • Most of the accommodation:

    Corner Room or Terrace

Max. number of persons
4
Area
From 68 m² / 731 sq ft

Bedding

King size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure La Rochelle Vieux-Port Hotel

Quai Louis Prunier
17000 LA ROCHELLE
France

GPS:46.153824, -1.149509

Telephone
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 150 rooms
  • 4 rooms for people with reduced mobility
  • 12 family rooms
  • 150 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

10 Meeting rooms

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Board games available

Well-being

La piscine

  • Outside
  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site
  • On site
  • Enclosed outdoor parking
  • Private
  • 80 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 5 m / 16.4 ft

  • Parking pricing: 18 EUR 18 EUR Per day

Services & equipment

  • Electric car recharging units 3,7 kVA
  • Electric car recharging units 7 kVA
  • Electric car recharging units 11 kVA
  • Electric car recharging units 22 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

GAEE

Photo out of - GAEE

Introducing GAEE, La Rochelle panoramic bistro restaurant. Our chef came up with the name, which for him represents the idea of a deep sea goddess. GAEE springs from a deep love for the ocean.

Cooking style
Bistronomy
Chef name
Hervé Holderbaum
Accessibility
Accessible service
Quai Louis Prunier, 17000 La Rochelle, France
Telephone +33 5 46 50 89 05
Find out more and book
Opening hours
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday
  • -
Subsequent opening hours

Menu average price: 39 EUR 39 EUR

Brunch Details

  • brunch buffet
  • reservation recommended

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Thematic parties and animation
  • Musical Entertainment
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu

Introducing GAEE, La Rochelle panoramic bistro restaurant. Our chef came up with the name, which for him represents the idea of a deep sea goddess. GAEE springs from a deep love for the ocean.

Book

Enjoy an exclusive cocktail bar in La Rochelle, and its unique panoramic view. Our sunny south-facing terrace invites you to sip refined cocktails in a modern and friendly atmosphere.

Start the day with a delicious breakfast served in our restaurant from 6:30am, including a large selection of local specialties. Or, if you prefer, order a continental breakfast from room service, available until noon.

Your room at the Mercure La Rochelle also allows you to enjoy our 100m² south-facing swimming pool. Open for the summer period.

Make your function one to remember at the Mercure La Rochelle Vieux Port. Allow your guests to enjoy the elegant surroundings overlooking the harbor. A dedicated organizer is on hand to ensure the event meets your every requirement.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,632 reviews

Customer review rating 4.5/5

Arabella E. Couples - Confirmed reviews ALL

Dear Arabella E., Thank you for your kind comments regarding our location, the comfort of your room and your compliments about the staff. We have taken note of your comments regarding the size of the room; for your next stay, we invite you to consider our ‘Privilege’ rooms, which offer more space and may better suit your needs. We look forward to welcoming you back. Sincerely, Gwenaëlle Reception Manager

Customer review rating 4.0/5

Vicky T. Couples - Confirmed reviews ALL

Dear Vicky T., Thank you for your kind feedback regarding your wedding anniversary stay. We are pleased to hear that you found our staff friendly and enjoyed the comfort of your bed. We apologize for any inconvenience caused by the bathroom sink plug and appreciate your observations regarding the room layout. Your comments are valuable as we continually strive to enhance our guests' experiences. We hope to welcome you back for another memorable stay in the future. Sincerely, Gwenaëlle Cheffe de réception

Customer review rating 4.0/5

Gerard D. Solo - Confirmed reviews ALL

Customer review rating 4.5/5

Sue H. Business - Confirmed reviews ALL

Dear S, Thank you for your positive feedback regarding our location and the cleanliness of the rooms, as well as your appreciation for our excellent breakfast. We are delighted to hear that you enjoyed your stay with us. Sincerely, Enora Receptionnist

Customer review rating 5.0/5

Terry H. Couples - Confirmed reviews ALL

Dear Mr H. We sincerely appreciate your kind words regarding your recent stay with us. It is delightful to hear that our location, spacious accommodations, and gourmet food contributed to your enjoyable experience. We take great pride in maintaining cleanliness and exceptional service. We look forward to welcoming you back for another short break in the near future. Sincerely, Louise Réception

Dear Arabella E., Thank you for your kind comments regarding our location, the comfort of your room and your compliments about the staff. We have taken note of your comments regarding the size of the room; for your next stay, we invite you to consider our ‘Privilege’ rooms, which offer more space and may better suit your needs. We look forward to welcoming you back. Sincerely, Gwenaëlle Reception Manager

Customer review rating 4.0/5

Vicky T. Couples - Confirmed reviews ALL

Comfortable and friendly staff. Room felt restricted near window just because of amount of furniture in that area. Very comfortable bed. Unable to get the plug to work in the bathroom sink . Public areas of hotel were clean and well organised. Ate in restaurant one evening which was lovely and well presented.

Dear Vicky T., Thank you for your kind feedback regarding your wedding anniversary stay. We are pleased to hear that you found our staff friendly and enjoyed the comfort of your bed. We apologize for any inconvenience caused by the bathroom sink plug and appreciate your observations regarding the room layout. Your comments are valuable as we continually strive to enhance our guests' experiences. We hope to welcome you back for another memorable stay in the future. Sincerely, Gwenaëlle Cheffe de réception

Customer review rating 4.0/5

Gerard D. Solo - Confirmed reviews ALL

I stayed two nights at the Mercure La Rochelle, a wonderful location, you can forget about the car once parked and walk around the magnificent port. The room was compact ,bed was really comfortable and my view of the port was amazing. Food and Beverage at the hotel is expensive, €20 for breakfast. I very much enjoyed my stay and would stay there again.

Customer review rating 4.5/5

Sue H. Business - Confirmed reviews ALL

Rooms clean , restaurant had excellent breakfast

Dear S, Thank you for your positive feedback regarding our location and the cleanliness of the rooms, as well as your appreciation for our excellent breakfast. We are delighted to hear that you enjoyed your stay with us. Sincerely, Enora Receptionnist

Customer review rating 5.0/5

Terry H. Couples - Confirmed reviews ALL

We liked everything about this hotel from its ideal location by the famous aquarium to the spacious room and amazing gourmet food. It is spotlessly clean with great staff and, as we live just over an hour away, will come again.for another short break.

Dear Mr H. We sincerely appreciate your kind words regarding your recent stay with us. It is delightful to hear that our location, spacious accommodations, and gourmet food contributed to your enjoyable experience. We take great pride in maintaining cleanliness and exceptional service. We look forward to welcoming you back for another short break in the near future. Sincerely, Louise Réception

Customer review rating 4.5/5

Philippe S. Couples - Confirmed reviews ALL

The hotel is well located close to historical center, walking distance. Very quiet, with private parking. Very nice breakfast, with very friendly staff team.

Dear Philippe S., Thank you for your kind feedback regarding your recent stay at Hôtel Mercure La Rochelle Vieux-Port. We are delighted to hear that you appreciated our prime location, peaceful environment, and the quality of our breakfast. Your compliments about our staff are greatly appreciated and will be shared with the team. Sincerely, Gwenaëlle Cheffe de réception

Customer review rating 4.0/5

Vickie O. Couples - Confirmed reviews ALL

Stayed for 3 nights and found the staff to be very pleasant and helpful. The accommodations were very nice and it was great to have bathrobes and makeup mirror. The first night we ate in the restaurant (Gaeé). It was adequate, but very bland and overall not interesting at all. Breakfast was included in our reservation and it was well stocked with varieties of pastries, meats, drinks and other assorted breakfast items. It was very good and a little crowded at certain times of the morning as there appeared to be a seminar or convention meeting at Mercure. We also visited the bar while there. The bartender was polite, professional, friendly and very good.

Dear V, Thank you for taking the time to share your experience at Hôtel Mercure La Rochelle Vieux-Port. We are delighted to hear that you found our staff pleasant and helpful, and that you enjoyed the accommodations. We appreciate your feedback regarding the restaurant experience. While we strive to offer a diverse and flavorful menu, we regret that your meal did not meet your expectations. Thank you once again for your valuable feedback; it is instrumental in our continuous improvement. We hope to welcome you back for another stay in the future. Sincerely, Enora Receptionnist

Customer review rating 4.5/5

Alison B. Couples - Confirmed reviews ALL

Good sized room and well appointed shower room, though be careful in the shower and use the grab rail if not very steady on your feet as the shower bath is very slippery. Room was very warm and a/c was not very responsive.

Dear A, Thank you for your positive feedback regarding our location and room amenities. We appreciate your cautionary note about the shower and will take it into consideration. We will also examine the air conditioning issue to enhance the comfort of our guests in the future. Sincerely, Enora Receptionnist

Customer review rating 4.5/5

Graham G. Couples - Confirmed reviews ALL

Located between the station and old port, the staff were welcoming and helpful. Rooms were compact but comfortable and well appointed. The buffet breakfast was outstanding.

Dear G, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location, the comfort of your room, and our outstanding buffet breakfast. Your positive feedback about our staff is greatly appreciated. Sincerely, Enora Réceptionniste

Customer review rating 4.5/5

Ron D. Couples - Confirmed reviews ALL

As always with Accor hotels the staff were excellent. Congratulations on your training.

Dear Mr. D, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our location and the welcoming atmosphere of our hotel. Your kind words about our staff and their training are greatly appreciated. Sincerely, Léli, Réception, Hôtel Mercure de La Rochelle

Customer review rating 4.0/5

Anthony M. G. Couples - Confirmed reviews ALL

Great location,excellent breakfast and friendly staff.

Dear A, Thank you for your kind words regarding our location, breakfast, and staff. We are delighted to hear that you enjoyed your stay and appreciate your positive feedback. Sincerely, Enora Receptionist

Customer review rating 4.5/5

Derek C. Couples - Confirmed reviews ALL

Comfortable stay very close to the port, shops & restaurants. Excellent breakfast. Friendly staff

Dear Mr. C, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the comfort of our hotel, the proximity to the port, and our breakfast offerings. Your appreciation of our staff is greatly valued. Sincerely, Léli, Réception, Hôtel Mercure de La Rochelle

Customer review rating 4.5/5

Declan K. Couples - Confirmed reviews ALL

We had not stayed at this hotel for a number of years and it didn’t disappoint. We love the location in the old town area of La Rochelle. All the staff we met were so professional and helpful and very friendly. The breakfast were fantastic, great selection on top quality food. The rooftop pool is an added bonus. Highly recommended.

Dear Declan K., Thank you for your kind feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our prime location in the old town and found our staff to be professional and welcoming. It is also wonderful to know that you appreciated the quality of our breakfast and the advantage of having a rooftop pool. We truly value your recommendation and hope to welcome you back in the future. Sincerely, Gwenaëlle Cheffe de réception

Customer review rating 4.0/5

Jerrod D. Couples - Confirmed reviews ALL

the room was nice, the hotel has good parking, easy check in and the restaurant has really good food.

Dear Jerrod D., Thank you for your kind feedback. We are pleased to hear that you enjoyed our location, comfortable accommodations, and the quality of our restaurant. We strive to provide a seamless experience for our guests, and it is gratifying to know we met your expectations. Sincerely, Gwenaëlle Cheffe de réception

Customer review rating 5.0/5

Carrie D. Couples - Confirmed reviews ALL

Very peaceful, quiet and comfortable. Staff very helpful and room clean

Dear Carrie D., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel peaceful, comfortable, and clean, and that our staff provided helpful service. Your feedback is greatly appreciated. Sincerely, Gwenaëlle Cheffe de réception

Customer review rating 5.0/5

Valerie C. Solo - Confirmed reviews ALL

I always like to stay at different Mercure hotels in France and as always had an exceptionally comfortable stay. The hotel is very welcoming and well situated with a very short walk to all points of interest. The room was spotless and had good tea and coffee facilities. I had a wonderful night’s sleep, the pillows were perfect. No noise at all from outside. I look forward to a return visit.

Dear Valerie C., We are delighted to hear that you had an extremely comfortable stay at our hotel and that you found our location to be so convenient. It is wonderful to know that you appreciated the cleanliness of your room and enjoyed the tea and coffee facilities. We strive to provide a peaceful environment for our guests, and it is gratifying to learn that you experienced a restful night's sleep with no disturbance. We look forward to welcoming you back on your next visit to La Rochelle. Sincerely, Gwenaëlle Cheffe de réception

Customer review rating 4.0/5

Avril S. Couples - Confirmed reviews ALL

Very pleasant stay, staff lovely & fantastic location.

Dear Avril S., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location fantastic and our staff lovely. Your feedback is greatly appreciated, and we hope to welcome you again soon. Sincerely, Gwenaëlle Head of Reception

Customer review rating 4.5/5

Jane P. Couples - Confirmed reviews ALL

Lovely hotel and staff very friendly. Only issue was not any draws in the bedroom to unpack properly.

Dear Jane P., Thank you for your kind words regarding our location and staff. We appreciate your feedback about the lack of drawers in the bedroom. For future stays, we recommend our privilege rooms, which offer more space and additional storage options to enhance your comfort. Sincerely, Gwenaëlle Cheffe de réception

Customer review rating 4.5/5

Angela B. Couples - Confirmed reviews ALL

Extremely well located - walking distance to all shops, restaurants & bars. The room was comfortable. I would have liked more coffee sachets & milk to be provided but apart from that I have no complaints. The parking availability was good. The staff member I dealt with on reception had a good know of English & was very polite & helpful. I enjoyed the stay so much we are returning on Sunday for another night. La Rochelle is beautiful and this hotel has everything you could need and is in the perfect location to explore.

Dear Angela B., Thank you for sharing your feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and your room comfortable. It is always our goal to provide a pleasant experience for our guests. We appreciate your suggestion regarding the coffee and milk sachets, as we strive to enhance the in-room amenities for our guests' comfort. Your positive comments about our staff's helpfulness and English proficiency will be shared with the team, as they take great pride in providing excellent service. We look forward to welcoming you back on Sunday for another delightful stay. Thank you for choosing Hôtel Mercure La Rochelle Vieux-Port. Sincerely, Gwenaëlle Cheffe de réception

Customer review rating 4.5/5

James T. Business - Confirmed reviews ALL

3-day business stay with many other colleagues staying at the hotel.

Dear Mr T. Thank you for your positive feedback regarding your recent stay with us. We are delighted that you appreciated our location, comfort, and breakfast buffet. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable experience. Sincerely, Louise Reception

Other web-users rate our hotel

  • 1,307 reviews 9.1/10 Location
  • 1,439 reviews 7.6/10 Room
  • 1,598 reviews 9.4/10 Service
  • 16 reviews 6.8/10 WiFi
  • 815 reviews 9.4/10 Breakfast
  • 384 reviews 8.5/10 Cleanliness
  • 316 reviews 9.3/10 Vibe
  • 255 reviews 3.6/10 Value

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