Mercure La Rochelle Vieux-Port Sud Hotel 4 stars

In all respects but one our stay was comfortable.However on the night we stayed there we were awoken at 1 a.m. by a lot of noisy revellers on the floor above us. To my consternation I was then awoken again at about 4 a.m. or 5 a.m. by persistent knocking on our door. I opened it to discover a complete stranger, a drunken young man, who asked me for a lighter. You can imagine my reply and if I had not had my 87 year old mother with me I would have taken the matter much further. I reported the incident to the front desk in the morning. The staff acknowledged the incident.

Arrived the evening left the morning... Long queue for the breakfast Room was not clean as expected (hair + dirty surfaces)

Always stay here when in La Rochelle However, the room was way too hot and no way of turning it down. Slept with window open but still too hot. Nice bath, comfy bed, clean and COVID measures well applied

First night, even it’s a connecting room, with noise usually is normal, but with the neighbor smoke cigarettes and weed is kinda a joke - that makes me and my husband had strong headache. We had to change a room at 2am. Ok it’s fine. But there are no any apologies next day. Feels like it’s a motel, not a 4-star hotel. As a gold member, I think Accor All’s membership management is bad too. It’s kinda ruined our weekend.

Have stayed before. Well situated near to the town, about 5 minutes walk away. Plenty of free parking on site. We had a privilege room, a bit smaller than some Mercures but fine. Staff very good. Breakfast, despite the covid problems, was very good, extremely well organised and the full fare was available. Look forward to our next stay.

We booked this hotel a week before our stay and booked it because it had private parking. We asked for a parking space when we booked.The day before our arrival we were informed that parking was not available as the Tour de France was passing through and that was to be given priority. We did find parking in a public car park - and had to pay 15 euro for it- but were disappointed we were not told when we booked The service from Accor is usually much better than that, especially as we are Gold Loyalty card holders.

This hotel is well positioned close to the railway station, the old port and the new marina areas. It has good facilites and a a restaurant overlooking the harbour offering good food at reasonable prices.

bathroom dangarous should have a bath mat as nearly slipped over in shower,bar area very small for size of hotel, should have some form of bar meals,snacks avalaible as you dont always want a full meal.

Warm welcome as always. Excellent privilege room and welcome drink. Breakfast very good and the room is bright and airy with excellent views outside. I particluarly enjoyed the Halloween surprises. I will return.

We had booked a Privilege room but this turned out to be no larger or better equipped than a standard room ... no suites for upgrades exist in this hotel. It was comfortable enough but rather small. There were two problems ... the tilt/turn window was jammed shut and the bath/shower tap was very difficult to operate. The interior designer of the rooms in this hotel had excelled her/himself by incorporating a very awkward shelf above the bedhead, which is extremely uncomfortable for tall people, such as myself ... why do hotel designers do this sort of thing?! Also, the provision of small paper cups for tea or coffee is really not acceptable.

Very comfy room all conveniences catered for, only criticism is the room was a little small and didn’t like the plastic and paper cups. Would stay here again - very good that the parking was free too!

Hotel direct in the City. Good parking, free of charge. Bathroom terrible. Water flushing did not work properly. The bathroom is accessible through a cupboard door. Small window with view to the Port.

Average check in from Reception staff, Room was ready however there was a musky smell in the room which seemed to be coming from air con.Bar staff not totally manned and had to ask for assistance with ordering and reception staff seemed uninteresed. Breakfast good selection and attentive staff.At check out mentioned issues and not sure I'd return again and not the same as the first time we visited.

A most enjoyable 4 night break. Excellent service particularly in the restaurant. We look forward to returning one day. Make sure to visit the Aquarium situated nearby, or of the best attractions I have visited. The big wheel is also a wonderful experience.

We stayed here for 5 nights over Xmas. Compact room with good views of the port and towers. Great buffet breakfast. Friendly staff. Lovely walks around the harbour, along the seafront, in the old town- all on level ground. La Rochelle is well worth a visit. Loads to do and see. Excellent market, museums, aquarium and historic towers. Lovely beach, great shops, bars and restaurants.