Mercure La Rochelle Vieux-Port Sud Hotel 4 stars

Stayed for two nights. Appreciated private parking. Easy walking distance of all the attractions and restaurants around the Vieux Port. Pleasant room overlooking the port. Bathroom appeared to be newly decorated but fittings a little tired. Patches of chrome missing on sink taps. Shower head would only stay in one place. Hairdryer very dated. Staff all very professional and pleasant especially on Reception.

Shabby, cramped room. Smelly bathroom. Filthy carpets throughout.

Friendly welcome and attentive staff. We especially appreciated the help provided by Ms Morgane at the reception desk when we were not able to unlock our brand new suitcase. She made every effort to find someone outside who could do so. The service at the restaurant was excellent in providing us with creative and wonderful meals. We would strongly recommend this hotel. Thank you for a very pleasant stay.

I am slightly handicapped by arthritis and in some respects the Hotel was ideal for me: pleasant Staff, location/view etc. and the vehicle-parking was very convenient. I would reiterate the views of other guests, in that the rooms are small, which wasn't an issue for me, but the low shelf above the bed-head was restrictive. However, if I should return, I would ask for a room with a walk-in shower. In my present condition, I would have felt guilty in asking for a room suitable for a wheel-chair user or someone more disabled than myself (at the moment!). The bath/shower arrangement is unsuitable for me, as climbing over into the bath is risky and painful! Overall, I would wish to use the Mercure for a future visit and I appreciate this opportunity to comment.

After 3 delays due to COVID we finally made it. Paid for a superior room but was very small. Refurbishment of adjacent rooms meant noisy during day and WiFi not available in the room

The principal advantage of this hotel its location (near to railway Station, town center, bus stops, public parking and car renters). In addition very nice view to old Port from room if you are lucky enough to get one room in this viwe... During my first visit I had some difficulties.. But it is better this time...

It was Ok, but it could be better for a Mercure hotel.

During the last year there has not been a lot of travel and I understand that means there has not been a lot of business but it also means that the management could go and inspect all of the bed rooms, In room 417 the draws where all broken there is also an unslightly chip of about 5cm in length out of the head board,

Have stayed before. Well situated near to the town, about 5 minutes walk away. Plenty of free parking on site. We had a privilege room, a bit smaller than some Mercures but fine. Staff very good. Breakfast, despite the covid problems, was very good, extremely well organised and the full fare was available. Look forward to our next stay.

We booked this hotel a week before our stay and booked it because it had private parking. We asked for a parking space when we booked.The day before our arrival we were informed that parking was not available as the Tour de France was passing through and that was to be given priority. We did find parking in a public car park - and had to pay 15 euro for it- but were disappointed we were not told when we booked The service from Accor is usually much better than that, especially as we are Gold Loyalty card holders.

This hotel is well positioned close to the railway station, the old port and the new marina areas. It has good facilites and a a restaurant overlooking the harbour offering good food at reasonable prices.

bathroom dangarous should have a bath mat as nearly slipped over in shower,bar area very small for size of hotel, should have some form of bar meals,snacks avalaible as you dont always want a full meal.

Warm welcome as always. Excellent privilege room and welcome drink. Breakfast very good and the room is bright and airy with excellent views outside. I particluarly enjoyed the Halloween surprises. I will return.

We had booked a Privilege room but this turned out to be no larger or better equipped than a standard room ... no suites for upgrades exist in this hotel. It was comfortable enough but rather small. There were two problems ... the tilt/turn window was jammed shut and the bath/shower tap was very difficult to operate. The interior designer of the rooms in this hotel had excelled her/himself by incorporating a very awkward shelf above the bedhead, which is extremely uncomfortable for tall people, such as myself ... why do hotel designers do this sort of thing?! Also, the provision of small paper cups for tea or coffee is really not acceptable.

Very comfy room all conveniences catered for, only criticism is the room was a little small and didn’t like the plastic and paper cups. Would stay here again - very good that the parking was free too!