Information message

Mercure La Rochelle Vieux-Port Sud Hotel 4 stars

Customer review rating 4.2/5 8,048 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
Mercure La Rochelle Vieux-Port Sud Hotel
See on a map
+ 20 Services

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Panoramic views of the old port and towers of La Rochelle

  • 1000 m² dedicated to your seminars and cocktail events

  • Private, free car park

  • Located a stone's throw from La Rochelle train station and the aquarium

Hotel location

Mercure La Rochelle Vieux-Port Sud Hotel

Quai Louis Prunier
17000 la rochelle
france

Tel: +33546506150

Check-in from 15h00

Check out up to 12h00

  • FROM AIRPORT :  ILLICO 2 DAMES BLANCHES

  • FROM CITY CENTRE :  ILLICO 1a, 1b, 3 AQUARIUM/GARE SNCF

  • By plane

    BORDEAUX MERIGNAC At 150km / 93 miles

  • By plane

    LA ROCHELLE LALEU At 5km / 3 miles

  • By car

    LA ROCHELLE 33 At 35km / 21 miles

  • By train

    LA ROCHELLE VILLE At 0km / 0 miles

GPS :46.153824, -1.149509

Hotel services

LOCEANIDE

Panoramic restaurant with views over the harbor and historic towers of La Rochelle. Traditional cuisine, à la carte and set menus.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Room service Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 9 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 123 rooms
    • 4 rooms for people with reduced mobility
    • 3 family rooms
    • 6 connecting rooms
    • 123 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • Spanish
    • French
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Hotel car park
    • On site
    • 70 parking spaces
    • Private
    • Parking opened 24/7
Well-being
  • Fitness center
    • On site

Our accommodation(s)

We offer different types of rooms to suit different tastes. However, all of our rooms are decorated in the style of a ship cabin regardless of whether you choose a double or twin room.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 20

  • Maximum size: 894

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 700 people

Find out more

Our guest reviews for
Mercure La Rochelle Vieux-Port Sud Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

8,048 reviews

TripAdvisor Rating 3.5/5

1,410 reviews

Customer review rating 4.5/5

Peter D. Couples - 22/10/2021 Confirmed reviews ALL

We had a very good stay. The room was very good indeed and the service and meals in the restaurant superb. Thank you.

Excellent

Customer review rating 4.0/5

Ciarán M. S. Business - 12/10/2021 Confirmed reviews ALL

Perfect 3-night stay. Extremely helpful and friendly staff. Ideally located hotel.

Dear CIARAN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwenaëlle Assistant front office manager

Great location and hotel just perfect for us.

Customer review rating 4.5/5

Basil D. Couples - 03/10/2021 Confirmed reviews ALL

Beautiful room overlooking harbour.Very central.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, La Réception

Very nice facility in a great location

Customer review rating 5.0/5

James B. S. Couples - 01/10/2021 Confirmed reviews ALL

Beautiful and comfortable room Delightful meal

Noisy & cramped

Customer review rating 2.5/5

Andrew H. Couples - 22/09/2021 Confirmed reviews ALL

The hotel is incredibly noisy with very little sound absorption between rooms, from the corridor and the services. Rooms are cramped and tired

Too Noisy

Customer review rating 2.0/5

Charles G. Solo - 20/09/2021 Confirmed reviews ALL

2nd floor room next to parking. Gate arm slams every time someone goes through. Shower Tub stopped up. Carpets dirty old.

Very disappiinting

Customer review rating 2.0/5

Helen Families - 18/09/2021 Confirmed reviews ALL

A dirty bathroom and an uncomfortable bed.

Excellent location with car park.

Customer review rating 4.5/5

Joan Couples - 17/09/2021 Confirmed reviews ALL

We had a one night stay in this excellently located hotel of the standard expected of a 4star Mercure hotel.

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gwenaëlle Assistante Cheffe de Réception

hotel in prime location of la rochelle

TripAdvisor rating 3.0/5

349tads 14/09/2021 TripAdvisor review

The staff was great, especially the head bartender. We celebrated our 25th Anniversary, and he helped make it special. For the hotel, breakfast was adequate and hotel was clean but being by the sea it certainly will be difficult with people with sensitivities to mold. The air conditioner in our room absolutely could not cool the small European style room. Opening the window was a different problem that introduced the noise of drunks wandering about the harbor until 5 AM in the morning. Finally, the billing system for Accor is very confusing. It certainly created some anxiety at check out.

Mercure La Rochelle

TripAdvisor rating 4.0/5

486Len 14/09/2021 TripAdvisor review

We have stayed a number of times here. Well situated with free on site parking. The rooms and bathrooms are a more compact than most other Mercure hotels but adequate. The once fashionable bathroom is now looking dated and would benefit with updating, the fittings in our room had lost their chromium finish and looked jaded. Breakfast in the panoramic restaurant was the usual wide choice of products. One large retrograde step is the change of coffee machine. The previous one served excellent coffee. The new one serves a warm brown liquid with no discernable taste. AVOID ! Overall a good stay and we will be staying again, despite the new coffee machine, hopefully it will have gone.

Breakfast-room at 1st floor enables perfect view over the harbour!

Customer review rating 5.0/5

G. N. Business - 13/09/2021 Confirmed reviews ALL

Very good check-in respecting the sanitary rules: lady at the counter guided waiting guests to several positions. Excellent breakfast!

A good experience

Customer review rating 4.5/5

B. R. Couples - 10/09/2021 Confirmed reviews ALL

The hotel was well situated, the staff were very good and the restaurant was excellent

Well located. All staff very friendly.

Customer review rating 5.0/5

J. B. Couples - 02/09/2021 Confirmed reviews ALL

Slept very well, excellent breakfast with fantastic view over the port

Good location

Customer review rating 4.0/5

Adele Couples - 31/08/2021 Confirmed reviews ALL

Parking was free. Staff were friendly & helpful. Good selection for breakfast, even for us vegans. Good location.

Great location

Customer review rating 4.0/5

Anthony Couples - 27/08/2021 Confirmed reviews ALL

We chose this hotel because of its on site parking facility. But it was much more than that. It was clean. Our bed was large and comfortable and it was overlooking the old port. The breakfast was much better than expected and the service throughout was excellent. Would certainly return.

Dear ANTHONY B., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexis, réceptionniste

Mercure La Rochelle

TripAdvisor rating 4.0/5

486Len 14/09/2020 TripAdvisor review

Have stayed before. Well situated near to the town, about 5 minutes walk away. Plenty of free parking on site. We had a privilege room, a bit smaller than some Mercures but fine. Staff very good. Breakfast, despite the covid problems, was very good, extremely well organised and the full fare was available. Look forward to our next stay.

Dear 486Len, Thank you for choosing Mercure La Rochelle Vieux Port Sud as your accommodation. It is always encouraging for us to learn that our valuable guests are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. Best Regards, Guillaume DUBOS Assistant Front Office Manager

a lovely place to stay BUT

TripAdvisor rating 3.0/5

ganucheau 13/09/2020 TripAdvisor review

We booked this hotel a week before our stay and booked it because it had private parking. We asked for a parking space when we booked.The day before our arrival we were informed that parking was not available as the Tour de France was passing through and that was to be given priority. We did find parking in a public car park - and had to pay 15 euro for it- but were disappointed we were not told when we booked The service from Accor is usually much better than that, especially as we are Gold Loyalty card holders.

Dear ganucheau, Thank you for taking the time to tell us about your experience. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Guillaume DUBOS Assistant Front Office Manager Sincerely,

Good choice in La Rochelle

TripAdvisor rating 4.0/5

Sharky010 Couples - 14/01/2020 TripAdvisor review

This hotel is well positioned close to the railway station, the old port and the new marina areas. It has good facilites and a a restaurant overlooking the harbour offering good food at reasonable prices.

disappointing

TripAdvisor rating 2.0/5

louisee172 Couples - 25/11/2019 TripAdvisor review

bathroom dangarous should have a bath mat as nearly slipped over in shower,bar area very small for size of hotel, should have some form of bar meals,snacks avalaible as you dont always want a full meal.

Dear Louise, Thank you for choosing our hotel for your recent stay in La Rochelle and taking time to write a review on TripAdvisor. About the size of the bar and the bathroom, we regret that the standard of our hotel did not match with what you were expected. We'll share your comments with relevants people in order to improve the quality of our product. Sincerely, Guillaume DUBOS Assistant front office manager

Another excellent overnight

TripAdvisor rating 5.0/5

Stephen P Couples - 04/11/2019 TripAdvisor review

Warm welcome as always. Excellent privilege room and welcome drink. Breakfast very good and the room is bright and airy with excellent views outside. I particluarly enjoyed the Halloween surprises. I will return.

Dear Stephen, Thank you for choosing the Mercure La Rochelle Vieux-Port for your stay and taking time to share your experience with us. What a delighted to read your comment and notice that you totally enjoy your stay in our hotel and that we met all your expecations with the location, the cleanliness and our services.Thank you for your kind words! It will be a real pleasure to welcome you back, we hope to be live up to your last experience. Sincerely, Guillaume DUBOS Assistant front office manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in la rochelle