Mercure La Rochelle Vieux-Port Sud Hotel 4 stars

2nd floor room next to parking. Gate arm slams every time someone goes through. Shower Tub stopped up. Carpets dirty old.

A dirty bathroom and an uncomfortable bed.

We had a one night stay in this excellently located hotel of the standard expected of a 4star Mercure hotel.

The staff was great, especially the head bartender. We celebrated our 25th Anniversary, and he helped make it special. For the hotel, breakfast was adequate and hotel was clean but being by the sea it certainly will be difficult with people with sensitivities to mold. The air conditioner in our room absolutely could not cool the small European style room. Opening the window was a different problem that introduced the noise of drunks wandering about the harbor until 5 AM in the morning. Finally, the billing system for Accor is very confusing. It certainly created some anxiety at check out.

We have stayed a number of times here. Well situated with free on site parking. The rooms and bathrooms are a more compact than most other Mercure hotels but adequate. The once fashionable bathroom is now looking dated and would benefit with updating, the fittings in our room had lost their chromium finish and looked jaded. Breakfast in the panoramic restaurant was the usual wide choice of products. One large retrograde step is the change of coffee machine. The previous one served excellent coffee. The new one serves a warm brown liquid with no discernable taste. AVOID ! Overall a good stay and we will be staying again, despite the new coffee machine, hopefully it will have gone.

Very good check-in respecting the sanitary rules: lady at the counter guided waiting guests to several positions. Excellent breakfast!

The hotel was well situated, the staff were very good and the restaurant was excellent

Slept very well, excellent breakfast with fantastic view over the port

Parking was free. Staff were friendly & helpful. Good selection for breakfast, even for us vegans. Good location.

We chose this hotel because of its on site parking facility. But it was much more than that. It was clean. Our bed was large and comfortable and it was overlooking the old port. The breakfast was much better than expected and the service throughout was excellent. Would certainly return.

Have stayed before. Well situated near to the town, about 5 minutes walk away. Plenty of free parking on site. We had a privilege room, a bit smaller than some Mercures but fine. Staff very good. Breakfast, despite the covid problems, was very good, extremely well organised and the full fare was available. Look forward to our next stay.

We booked this hotel a week before our stay and booked it because it had private parking. We asked for a parking space when we booked.The day before our arrival we were informed that parking was not available as the Tour de France was passing through and that was to be given priority. We did find parking in a public car park - and had to pay 15 euro for it- but were disappointed we were not told when we booked The service from Accor is usually much better than that, especially as we are Gold Loyalty card holders.

This hotel is well positioned close to the railway station, the old port and the new marina areas. It has good facilites and a a restaurant overlooking the harbour offering good food at reasonable prices.

bathroom dangarous should have a bath mat as nearly slipped over in shower,bar area very small for size of hotel, should have some form of bar meals,snacks avalaible as you dont always want a full meal.

Warm welcome as always. Excellent privilege room and welcome drink. Breakfast very good and the room is bright and airy with excellent views outside. I particluarly enjoyed the Halloween surprises. I will return.