ibis budget Caen Centre Gare 2 stars

Customer review rating (ALL Rating) 3.9/5 355 reviews

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16, Place de la Gare, 14000 Caen, France

Description

Hotel extras

  • Opposite the train station, in the heart of downtown Caen.

  • 24/7 reception.

  • Eco hotel certified Green Key.

  • Vending machines for drinks and sweets.

  • New all-you-can-eat buffet breakfast.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

DOUBLE - Room with a large bed for 2 people

  • Flexible showerhead
  • Mirror

Media And Technology

Complementary elements

  • Multimedia hub

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 21'/53 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms

Comfort Features

  • Blackout Facilities

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
  • 2 pers. max
  • Bedding 1 x Double bed(s)
  • Views: City View or Courtyard View
  • Accessible room
See availabilities

Media And Technology

Complementary elements

  • Multimedia hub

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 21'/53 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms

Comfort Features

  • Blackout Facilities

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
See availabilities

Hotel location

ibis budget Caen Centre Gare

16, Place de la Gare
14000 Caen
France

GPS:49.175595, -0.348535

Telephone
Fax +33 2 31 35 26 52
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park
  • AEROPORT CARPIQUET Additional charge
  • CFR Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 67 rooms
  • 3 rooms for people with reduced mobility
  • 5 floors

Languages spoken at the hotel

  • English
  • French

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Catering

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Sports and leisure

Skating rink Additional charge

  • Nearby

Gym

  • Nearby

Wind surfing facilities

  • Nearby

Bodybuilding equipment/Gym Additional charge

  • Nearby

Pedal boat

  • Nearby
  • Near the property

  • Parking pricing: 1.50 € 1.5 EUR Per hour

Breakfast

Photo out of - Breakfast

Buffet

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Services

  • Cold breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  355 reviews

Customer review rating 0.5/5

Dean M. Friends - Confirmed reviews ALL

Hello, We regret that you did not find the atmosphere of our hotel to your liking and that you chose to check out just a few hours after your arrival. Our hotel is located in the Caen train station neighborhood, an area that is naturally very busy, with heavy foot traffic and a lot of activity around the station. This can indeed give a very different impression from a more residential and quiet neighborhood. However, we are surprised by a rating of 1 out of 10 for a hotel where you ultimately did not stay. Since this rating also takes into account the welcome and the staff, we regret all the more that our team did not have the opportunity to assist you further during your stay. We’re sorry that your first impression led you to switch accommodations and hope, despite everything, that the rest of your stay in Caen went well. Sirine - Front Desk

Customer review rating 4.0/5

Rex B. Solo - Confirmed reviews ALL

Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our convenient location near the railway station, found your bed comfortable, and appreciated the cleanliness of your room and the service provided by our team. We are, however, sorry that the location of room 101 resulted in some noise from the bin area. We understand how this can be disruptive, particularly when you are looking for a quiet and restful stay. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back for an even more comfortable stay. Kind regards,

Customer review rating 0.5/5

Joseph K. D. Families - Confirmed reviews ALL

Hello, We are sorry that your arrival did not meet your expectations and regret that you decided to leave the hotel shortly after checking in. The concerns you mentioned regarding the rooms have been taken seriously and reviewed by our team. We would nevertheless like to clarify that, following your departure, our director arranged a full refund for both rooms as soon as he returned. As you did not stay overnight, we regret that your overall experience resulted in such a low rating for the hotel. We are also sorry that this rating extends to our staff, as our team remains committed to providing a courteous and professional welcome to our guests. We understand that your first impression was disappointing, but we hope that the way your situation was handled demonstrates our willingness to address our guests' concerns. Sirine - Front Desk

Customer review rating 3.5/5

Jan O. Couples - Confirmed reviews ALL

Hello, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our convenient location with direct access to the railway station, the kindness of our team, and the comfort of your room. It's also great to know that our 24/7 reception provided you with an added sense of security and convenience. We understand your comments regarding the surrounding area. While this is beyond our control, we do our best to ensure our guests feel safe and welcome throughout their stay. We appreciate your balanced review and hope to have the pleasure of welcoming you again in the future. Kind regards, Reception - Ibis Budget Caen Centre Gare

Customer review rating 4.5/5

Ray A. Solo - Confirmed reviews ALL

Hello, Thank you very much for your wonderful review and for awarding us such a great score. We are delighted to hear that you found our team welcoming, friendly and helpful, and that you enjoyed the cleanliness and comfort of your room. It is also reassuring to know that you appreciated the security measures we have in place to ensure our guests feel safe and comfortable throughout their stay. We truly appreciate your feedback and hope to have the pleasure of welcoming you again in the future. Sirine - Reception Team

Hello, We regret that you did not find the atmosphere of our hotel to your liking and that you chose to check out just a few hours after your arrival. Our hotel is located in the Caen train station neighborhood, an area that is naturally very busy, with heavy foot traffic and a lot of activity around the station. This can indeed give a very different impression from a more residential and quiet neighborhood. However, we are surprised by a rating of 1 out of 10 for a hotel where you ultimately did not stay. Since this rating also takes into account the welcome and the staff, we regret all the more that our team did not have the opportunity to assist you further during your stay. We’re sorry that your first impression led you to switch accommodations and hope, despite everything, that the rest of your stay in Caen went well. Sirine - Front Desk

Customer review rating 4.0/5

Rex B. Solo - Confirmed reviews ALL

Comfortable bed but room 101 is not the quietest one that I have stayed in. It overlooks the bin area which people use most of the time - chat and noise from emptying into the bins. Staff were great and the room was clean.

Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our convenient location near the railway station, found your bed comfortable, and appreciated the cleanliness of your room and the service provided by our team. We are, however, sorry that the location of room 101 resulted in some noise from the bin area. We understand how this can be disruptive, particularly when you are looking for a quiet and restful stay. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back for an even more comfortable stay. Kind regards,

Customer review rating 0.5/5

Joseph K. D. Families - Confirmed reviews ALL

I would like to formally express my concerns regarding the unacceptable condition of this hotel and request a full refund for both rooms that were reserved.Upon arrival, we spent no more than 15 minutes in the rooms before determining that the property was not safe or suitable for occupancy. We immediately left the hotel and secured accommodations elsewhere because we did not feel comfortable staying at the property.Several issues contributed to this decision:The hotel requires guests to be buzzed into the building at all hours, which raised concerns about the overall safety and security of the area. One of the rooms was not properly cleaned and contained trash left behind by a previous guest.There was a strong sewage odor coming from the bathroom.The second room showed evidence of a roach infestation, which is completely unacceptable and raises serious health and sanitation concerns.We attempted to check out immediately after inspecting the rooms; however, hotel staff refused to process the checkout. Since we did not stay overnight and vacated the property almost immediately upon discovering these conditions, we believe a full refund for both rooms is warranted.We respectfully request that this matter be reviewed and that a full refund be issued as soon as possible.Thank you for your prompt attention to this issue.

Hello, We are sorry that your arrival did not meet your expectations and regret that you decided to leave the hotel shortly after checking in. The concerns you mentioned regarding the rooms have been taken seriously and reviewed by our team. We would nevertheless like to clarify that, following your departure, our director arranged a full refund for both rooms as soon as he returned. As you did not stay overnight, we regret that your overall experience resulted in such a low rating for the hotel. We are also sorry that this rating extends to our staff, as our team remains committed to providing a courteous and professional welcome to our guests. We understand that your first impression was disappointing, but we hope that the way your situation was handled demonstrates our willingness to address our guests' concerns. Sirine - Front Desk

Customer review rating 3.5/5

Jan O. Couples - Confirmed reviews ALL

The hotel is exactly what is advertised - a modest, simple hotel with direct connection to the railway station. The staff is kind and the room is adequate. Surroundings of the hotel are not very nice, but staff present 24/7 is a plus.

Hello, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our convenient location with direct access to the railway station, the kindness of our team, and the comfort of your room. It's also great to know that our 24/7 reception provided you with an added sense of security and convenience. We understand your comments regarding the surrounding area. While this is beyond our control, we do our best to ensure our guests feel safe and welcome throughout their stay. We appreciate your balanced review and hope to have the pleasure of welcoming you again in the future. Kind regards, Reception - Ibis Budget Caen Centre Gare

Customer review rating 4.5/5

Ray A. Solo - Confirmed reviews ALL

Welcoming, friendly and helpful staff. Room was clean and comfortable. Good security measures in place in lively part of city adjacent to main railway station.

Hello, Thank you very much for your wonderful review and for awarding us such a great score. We are delighted to hear that you found our team welcoming, friendly and helpful, and that you enjoyed the cleanliness and comfort of your room. It is also reassuring to know that you appreciated the security measures we have in place to ensure our guests feel safe and comfortable throughout their stay. We truly appreciate your feedback and hope to have the pleasure of welcoming you again in the future. Sirine - Reception Team

Customer review rating 1.5/5

Ivon L. Solo - Confirmed reviews ALL

The hotel is just across from the central bus and train station, and apparently where the street people gather. The room was very, very small and hot. No air conditioning or fan was available. I was awoken many times throughout the night with shouting, screaming and amazingly loud bursts of music. The shower was so small I could not bend over to wash my feet. In the morning before I left I asked if I could grab a simple coffee from the machine on the counter. They said no problem then asked for payment afterwards 🤣 These guys truly put the "Budget" in Ibis Budget! 🤣🤣🤣

Hello, Thank you for taking the time to share your feedback. We are sorry to read that your stay did not meet your expectations, particularly regarding the room comfort and the noise level around the station area. As our hotel is located opposite the train and bus station, the surrounding environment can occasionally be lively. Regarding the temperature in the room, fans are available upon request at reception. We regret that we were not informed during your stay, as our team would have been happy to provide one to help improve your comfort. We also apologize for the misunderstanding concerning the coffee. Our intention was certainly not to cause any confusion, and we are sorry if this left a negative impression. Thank you again for your comments, which help us continue improving our service. Sirine - Reception Team

Customer review rating 0.5/5

Michael F. Friends - Confirmed reviews ALL

We never checked in and did not use the Hotel

Customer review rating 2.5/5

Amaya T. G. Solo - Confirmed reviews ALL

I visited the Ibis budget in Strasbourg in April 2025 and had an excellent stay. The hotel was modern, clean, with convenient features (water fountain, nice coffee machine etc.). I was therefore very disappointed to find the ibis budget in Caen to be completely different. The hotel is old and the room was not as clean as it could've been. As a woman travelling alone, I did not find the area where the entrance is very safe. There is a bar next door with men literally on the hotel doorstep. There was no water fountain to fill my bottle and the coffee machine seemed like it hasn't been used in years. I also received a knock on my door asking me to vacate the room before check-out time, when I was diligently planning to leave on time. That being said the staff were lovely. I would not go back and will beware of assuming all Ibis budgets are the same. Maybe Strasbourg is an exception...

Customer review rating 5.0/5

Said F. A. A. Solo - Confirmed reviews ALL

Clean hotel Ideal location Safe

Dear Guest, Thank you for your kind feedback. We’re glad you enjoyed our cleanliness, location, and sense of security. Your compliment will be shared with our colleague, who will be delighted. We look forward to welcoming you again soon. Best regards, ibis budget Caen Centre Gare

Customer review rating 0.5/5

Haydn W. Solo - Confirmed reviews ALL

I accept this is not a top of the range hotel. I have stopped in Ibis Budget before and been happy however this was not acceptable. my 1st room upon arrival had bed bugs and what I think were cockroaches on the floor. The 2nd rooms shower cubicle had a yellow staining all around it. If i hadn't arrived so late in the evening i would have found alternative accommodation. i had to sleep with my clothes on and left early the next morning.

Customer review rating 4.5/5

Ian D. Couples - Confirmed reviews ALL

It is what it says "Budget". Reception area is clean and tidy, microwave available next to vending machines ( snacks/ canned drinks and hot drinks next to it ). Rooms functional and tidy. 2 super markets within 15 min walk, hardly any noise in room from busy outside area when window closed, Lucas in reception was fantastic, polite, friendly and happy to help with information (trams/ tickets/timetables) and nothing too much bother. Other staff were also friendly and polite. We didn't have breakfast but we're aloud to use area in evening to relax and have our own meal.

Hello, Thank you very much for your kind words and positive feedback! I’m glad to hear you found our location convenient and the reception area clean and tidy. It was a pleasure assisting you with transport information, i'm always happy to help! We’re also pleased that you appreciated the quiet rooms and the facilities available during your stay. Hopefully, we’ll have the chance to welcome you again soon ! Best regards, Lucas - Reception

Customer review rating 4.5/5

Maria M. Families - Confirmed reviews ALL

It was v budget ( small room) but we'll located, the staff were friendly and the breakfast was good.

Dear, Thank you so much for your kind words ! 😊 We’re delighted to hear that you found our staff friendly and the breakfast was good. We hope to welcome you back soon at Ibis Budget! Best regards, Priscilla - Reception

Customer review rating 3.5/5

George O. Couples - Confirmed reviews ALL

Conveniently located near train station and car rental which is why we booked it. Accommodation is very basic almost like an RV.

Hello, Thank you for your feedback. We're glad our team was helpful and that the location suited your needs. Our rooms are indeed designed to be simple and functional . We hope to welcome you again soon. Priscilla - reception

Customer review rating 2.0/5

Hayley J. Families - Confirmed reviews ALL

Hotel had a lot of groups of men and boys hanging around, the walk to the hotel from the car park also had many interesting characters en-route. The hotel is right on the station, which at least meant we could get a tram into town, but it wasn't centrally located. As a budget hotel the rooms were fine, it was just the location and locals which made it an unnerving experience. We were a family group, with older teens / young male adults, and a senior lady, I would not have been comfortable walking to / from the hotel alone as a single female, or even as two women together.

Hello, Thank you for sharing your feedback. We’re sorry to hear that your experience did not fully meet your expectations, particularly regarding the surrounding environment. Our hotel is located next to the station to offer quick and easy access to the city via public transport, but we understand that the area can feel unfamiliar to some guests, especially at certain times of the day. We regret that this affected your overall sense of comfort during your stay. Regarding your comment about the man outside the hotel: our entrance is secured and access is only granted via doorbell. Guests often step outside to smoke, which may explain the presence you noticed. If someone entered the hotel, it’s very likely they were a guest as well, though we understand how this moment may have felt unsettling. Please rest assured that security is something we take seriously, and we regularly monitor access to the building. We’re glad to know the room itself met your expectations for a budget stay, and we truly hope to welcome you again in the future under more reassuring conditions. La Réception

Customer review rating 5.0/5

Michael P. Families - Confirmed reviews ALL

All four of the reception staff who helped us at different times were the most friendly and helpful of any hotel in the world I have stayed in. They were happy to go the extra mile to welcome us, give detailed advice and help with small special requests. What a lovely team.

Bonjour, Un grand merci pour ce magnifique retour ! Nous sommes ravis que notre équipe de réception ait su rendre votre séjour agréable et vous offrir un accueil à la hauteur de vos attentes. Votre reconnaissance nous touche beaucoup et nous motive à continuer ainsi. Ce sera un plaisir de vous accueillir à nouveau bientôt! Lucas - La réception

Customer review rating 3.5/5

Zoe M. Solo - Confirmed reviews ALL

I guess it's handy for the train station but... There were drunk people hanging around outside well into the night. Nothing you can do about that but I suppose it felt like it was a dodgy area. Also the TV didn't work.

Hello, Thank you for sharing your feedback. We’re glad you appreciated our convenient location near the train station. We’re sorry to hear that the presence of people outside disturbed your stay. While we cannot control the neighborhood environment, we do conduct regular patrols to ensure guest safety. Regarding the TV issue, we apologize for the inconvenience and would have been happy to assist had you informed us during your stay. We hope to welcome you again and provide a more comfortable experience. Sirine - La Réception

Customer review rating 4.5/5

Sylvie M. Friends - Confirmed reviews ALL

L'environnement n'est pas top mais bien compensé par la sécurité et l'accueil.

Bonjour, Nous sommes heureux que la sécurité et l’accueil vous aient plu. Pour l’environnement, nous faisons de notre mieux pour que tout soit agréable, et vos remarques nous aident à avancer. Au plaisir de vous revoir bientôt ! Priscilla - la réception

Customer review rating 3.5/5

Pierre D. Solo - Confirmed reviews ALL

Hotel situé au dessus d un bar très bruyant jusqu'à +de minuit. Très chaud et pas de clim il faut choisir entre bruit ou chaleur.

Bonjour, Merci pour votre retour. Nous comprenons que le bruit du bar et la chaleur aient pu gêner votre séjour. Malheureusement, notre hôtel ne dispose pas encore de climatisation, mais nous prenons en compte vos remarques pour améliorer le confort. Au plaisir de vous accueillir à nouveau. Sirine - Réception

Other web-users rate our hotel

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  • 149 reviews 6/10 Breakfast
  • 68 reviews 3.6/10 Vibe

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