ibis budget Caen Centre Gare 2 stars

Customer review rating (ALL Rating) 3.7/5 321 reviews

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Description

Hotel extras

  • 55 yards from the station and a 15-minute walk to the city center

  • 24-hour reception

  • In the heart of downtown Nantes

  • New all-you-can-eat breakfast buffet

Our accommodation(s)

Hotel location

ibis budget Caen Centre Gare

16, Place de la Gare
14000 Caen
France

GPS:49.175595, -0.348535

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  321 reviews

TripAdvisor Rating  3.0/5  497 reviews

Terrible Hotel

Customer review rating 0.5/5

Tom Friends - Confirmed reviews ALL

Dreadful!

Dear Costumer, Thank you for sharing your feedback. We are deeply sorry hat you felt uncomfortable during your visit. We want to clarify that no one intended to make light of your concerns, and we apologize if it came across that way. Your safety and comfort are extremely important to us, and we are addressing this matter with our team to ensure it is handled with greater sensitivity in the future. We hope to have the chance to welcome you back under better circumstances. Sincerely, Samuel Pérez Escobar

Friendly Staff, good location

Customer review rating 4.0/5

Francesca Business - Confirmed reviews ALL

The staff was very friendly. The common areas appear to have been refurbished recently and are functional; the rooms could do with some revamping. The buffet could offer a richer variety of food.

Dear D., We very much appreciate your comments regarding your stay at the ibis budget Caen Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The hotel was not too bad but the location has some things that were not good.

Customer review rating 3.0/5

Paul H. Friends - Confirmed reviews ALL

When the booking was made on line it said breakfast was included but when we came down in the morning they advised it was not and we had to pay extra. I was not impressed with the attitude.

Dear PAUL H., Thank you for taking the time to tell us about your experience at the ibis budget Caen Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samuel

Well located for Caen Train Station, Bus and Tram Station, plus car hire companies.

Customer review rating 4.5/5

Susan Solo - Confirmed reviews ALL

Having stopped for Breakfast in this hotel for many years , this is the first time ,I stayed the night. It was an early morning train departure , that made the difference. Other years the late night ferry from Portsmouth to Caen was booked with a cabin, a bus from the Port to Town Centre and then taking breakfast while waiting for the car hire. The room was a good size with a large vanity area with 2 mirrors plus a good size sink. The double bed was comfortable. Under the TV was a large table that could be used as a desk. The wifi was good but the user name and password were only available from reception.

Dear Madam, We very much appreciate your comments regarding your stay at the ibis budget Caen Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding th wifi, there is a qr code to scan in the room, you have all the inforamtion needed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu / Front office

Good stay

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Breakfast was great with different cold food choices. Somewhat noisy at night talking on the sideway outside the hotel and bright red light from tobacco shop.

Dear DAN S., We very much appreciate your comments regarding your stay at the ibis budget Caen Centre Gare. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samuel Réception

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Other web-users rate our hotel

  • 301 reviews 7/10 Location
  • 326 reviews 5.1/10 Room
  • 286 reviews 9/10 Service
  • 6 reviews 9.2/10 WiFi
  • 148 reviews 4.6/10 Cleanliness
  • 115 reviews 6.8/10 Breakfast
  • 56 reviews 3.1/10 Vibe
  • 38 reviews 2.9/10 Amenities

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