Novotel Paris Les Halles 4 stars

Customer review rating (ALL Rating) 4.5/5 2,491 reviews

Best price
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Novotel Paris Les Halles - Image 1
Novotel Paris Les Halles - Image 2
Novotel Paris Les Halles - Image 3
Novotel Paris Les Halles - Image 4
8 Place Marguerite de Navarre, 75001 PARIS, France

Description

Hotel extras

  • In the heart of Paris, close to the Louvre, Notre-Dame and La Samaritaine.

  • The private garden is a lush, green setting offering gourmet dining.

  • 1 minute walk from Châtelet station (RER A, B, D and metro 1, 4, 7, 14)

  • Our teams will help you personalise your stay.

  • Atelier H, a unique space for your meetings, shows and photoshoots.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior room - 1 queen size bed and 1 two-person sofa bed

Photo out of - Superior room - 1 queen size bed and 1 two-person sofa bed

Combine work and relaxation with serenity. The Superior Room combines modern decor, ergonomics and equipment technicity: mini-bar, tea/coffee set, flat-screen TV, WiFi offered. Up to four people.

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 30 m² / 322 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
See availabilities

Unique amenities to enjoy in our Executive rooms: free WiFi, Nespresso machine, 2 bottles of water offered upon arrival, Molton Brown brand bath products, wellness kit with bathrobes and slippers. Up to two people.

  • Views:

    City View or Garden View

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Unique amenities to enjoy in our Executive rooms: free WiFi, Nespresso machine, 2 bottles of water offered upon arrival, Molton Brown brand bath products, wellness kit with bathrobes and slippers. Up to two people.

  • Views:

    City View or Garden View

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Unique amenities to enjoy in our Executive rooms: free WiFi, Nespresso machine, 2 free bottles of water on arrival, Molton Brown bath products, wellness kit with bathrobes and slippers. Up to 3 people.

Max. number of persons
3
Area
From 26 m² / 279 sq ft

Bedding

Single sofa bed(s) x1

Queen size sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Unique amenities to enjoy in our Executive rooms: free WiFi, Nespresso machine, 2 bottles of water offered upon arrival, Molton Brown brand bath products, wellness kit with bathrobes and slippers. Up to four people.

  • Views:

    City View or Garden View

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Double sofa bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Discover unique amenities in our Superior Rooms: free WIFI, tea and coffee-making facilities, Molton Brown welcome products and a flat-screen TV. For up to 4 people.

  • Views:

    City View

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Unique amenities to enjoy in our Executive rooms: free WiFi, Nespresso machine, 2 bottles of water offered upon arrival, Molton Brown brand bath products, wellness kit with bathrobes and slippers. Up to four people.

  • Views:

    City View or Garden View

Max. number of persons
4
Area
From 36 m² / 387 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Suite with 1 queen-size bed and 1 double sofa bed

Photo out of - Suite with 1 queen-size bed and 1 double sofa bed

Spaciously designed, the Executive Suite has a separate living room & bedroom, bathroom w/ bathtub/shower, Nespresso, Molton Brown products, bathrobe & slippers, minibar offered, excl. alcohol, per day.

  • Views:

    City View or Historic side view

Max. number of persons
5
Area
From 45 m² / 484 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • 46'/117 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Deluxe Suite with 2 queen-size beds

Photo out of - Deluxe Suite with 2 queen-size beds

Deluxe Suite with 2 queen-size beds

Max. number of persons
4
Area
From 50 m² / 538 sq ft

Bedding

Queen size bed(s) x2

See availabilities

Hotel location

Novotel Paris Les Halles

8 Place Marguerite de Navarre
75001 PARIS
France

GPS:48.86053, 2.346531

Telephone
Fax +33 1 42 21 20 03

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park
  • 281 rooms
  • 7 rooms for people with reduced mobility
  • 107 family rooms
  • 285 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese
  • Russian
  • Chinese Mandarin

Reduced mobility Facilities

Entertainment

  • Piano

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Air conditioning

Check In & Check-out facilities

  • Late Checkout

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets allowed Additional charge

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

7 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Well-being

FITNESS

  • On site
  • Near the property
  • Indoor parking
  • Public
  • 387 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.9 m / 6.234 ft

  • Parking pricing: 34.00 € 34 EUR Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

THE BELL

Photo out of - THE BELL

A vibrant and welcoming pub in the heart of Les Halles Indian-inspired cuisine, delicately spiced and tailored to suit all tastes.

Cooking style
International
Capacity
45
8 Place Marguerite de Navarre, 75001 Paris, France
Telephone +33 33142212019
Menu PDF
Find out more and book
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Free Wireless internet (WiFi)
  • Pet allowed
  • Reservation recommended
  • Terrace
  • Thematic parties and animation

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Vegetarian menu

A vibrant and welcoming pub in the heart of Les Halles Indian-inspired cuisine, delicately spiced and tailored to suit all tastes.

Book

BAR

Other informations

Services

  • Free Wireless internet (WiFi)
  • Pet allowed
  • Smoking Area
  • Musical Entertainment
  • Terrace

During the day, the Bar is perfect for your business meetings or a break from your Parisian adventures. By late afternoon, the Bar transforms into a nightlife hotspot with a trendy musical vibe.

Start your day with our excellent gourmet buffet breakfast served daily. A wide choice of quality sweet and savory produce, incl. some gluten-free. Weekdays from 7am to 10am, weekends from 7am to 11am.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,491 reviews

Customer review rating 4.5/5

Brian C. Families - Confirmed reviews ALL

Dear M. C., Thank you so much for your kind words. I’m very glad to hear that your wife was feeling better and that you were both able to continue with your day as planned. It was truly our pleasure to assist, and I’m happy that Fréderic our breakfast room manager, Fabrice security team, and I could be there when you needed us. Your well-being and comfort are always our priority. Wishing you and your wife a wonderful rest of your stay, and thank you again for taking the time to share your experience with us. Warm regards, Erin Defrance, Guest relations,

Customer review rating 5.0/5

Abbe H. Couples - Confirmed reviews ALL

Dear Abbe H., What a pleasure to read your review. Thank you for taking the time to share such kind and detailed words following your stay with us. We are especially happy to know that you remained comfortable during the Paris heatwave and that the air conditioning allowed you to enjoy your room in complete comfort. Your compliments regarding the attentiveness of our team and the breakfast buffet are equally appreciated. It is wonderful to hear that our location allowed you to easily explore the surrounding shops and restaurants on foot. Thank you as well for recommending us so warmly — this is one of the finest compliments we could receive. We hope to have the pleasure of welcoming you back to Paris and to Novotel Paris Les Halles whenever your travels bring you our way again. Warm regards, Manon Jauffret Guest Relations Novotel Paris Les Halles

Customer review rating 5.0/5

Amit T. Families - Confirmed reviews ALL

Dear Mr. t., Thank you for your wonderful feedback and for taking the time to share it with us. A perfect score across every aspect of your stay is truly rewarding to receive. We are particularly pleased to know that you enjoyed the experience from arrival through to departure, and that our team, your accommodation, breakfast and the services provided all contributed to such a positive stay. It is also a pleasure to know that you chose to stay with us as an ALL – Accor member. We hope to have the opportunity to welcome you and your family back to Paris and make you feel just as warmly looked after on your next visit. Warm regards, Manon Jauffret Guest Relations Novotel Paris Les Halles

Customer review rating 4.5/5

Joao C. R. D. O. Families - Confirmed reviews ALL

Dear Joao C. R. D. O., We very much appreciate your comments regarding your stay at the Novotel Paris Les Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erin Defrance, Guest Relations,

Customer review rating 3.5/5

Saba A. Families - Confirmed reviews ALL

Dear Saba A., Thank you for taking the time to share your feedback with us. We’re glad to hear that you enjoyed the location and the comfort of our rooms. We’re sorry, however, that breakfast didn’t meet your expectations, which is why we’ve reached out to you by email to follow up with you personally. We hope to have the pleasure of welcoming you back and providing you with an improved experience. Best regards, Cristina Escuder Guest Relations

Dear Joao C. R. D. O., We very much appreciate your comments regarding your stay at the Novotel Paris Les Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erin Defrance, Guest Relations,

Customer review rating 3.5/5

Saba A. Families - Confirmed reviews ALL

The location is walking distance to the river siene and the the Louvre. All other attractions accessible via the station outside. The rooms were clean and spacious. Breakfast could be improved

Dear Saba A., Thank you for taking the time to share your feedback with us. We’re glad to hear that you enjoyed the location and the comfort of our rooms. We’re sorry, however, that breakfast didn’t meet your expectations, which is why we’ve reached out to you by email to follow up with you personally. We hope to have the pleasure of welcoming you back and providing you with an improved experience. Best regards, Cristina Escuder Guest Relations

Customer review rating 4.5/5

Joanne C. Families - Confirmed reviews ALL

Very conveniently located hotel. Good facilities and efficient and friendly staff.

Dear Joanne C., We very much appreciate your comments regarding your stay at the Novotel Paris Les Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erin Defrance, Guest Relations,

Customer review rating 5.0/5

Arran H. Families - Confirmed reviews ALL

Fan stay in Paris, would recommend the hotel for location!

Dear Arran H., Thank you for your feedback regarding your recent stay with us. It was a pleasure to read your review and to know that all went well. We look forward to hopefully seeing you again soon. Best wishes, Erin Defrance, Guest Relations,

Customer review rating 4.5/5

Bruno F. D. S. Families - Confirmed reviews ALL

We had a fantastic stay and were happy to see the progress in the hot renovations such as the awesome room we were upgraded to and also the new and beautiful bar. However, the new reception area often felt overcrowded and stressful - it needs more space

Dear Bruno F. d. S., We very much appreciate your comments regarding your stay at the Novotel Paris Les Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erin Defrance, Guest Relations

Customer review rating 3.5/5

Laura D. Couples - Confirmed reviews ALL

I think when booking you should advise the actual renovations (eg drilling at 9am) so we have a choice if we stay there or not.

Dear Mrs D., Thank you for taking the time to share your feedback. We are truly sorry that the renovation work disrupted your stay, particularly the noise caused by drilling in the morning. We completely understand your disappointment. We also take note of your comment regarding the information provided at the time of booking. Your feedback is valuable and will help us improve the way we communicate ongoing renovation work to our guests. I have also contacted you by email to discuss your experience with you personally. We hope to have the opportunity to welcome you back under better circumstances. Kind regards, Erin Defrance, Guest relations,

Customer review rating 3.0/5

Viviane C. D. S. Families - Confirmed reviews ALL

The staff was amazing but the hotel infrastructure maybe because of renovations was horrible. Our corridor smelled of poo

Dear Mrs d. S., Thank you for taking the time to share your feedback. We are truly sorry for the unpleasant smell you experienced in the corridor during your stay. We fully understand how uncomfortable this must have been, and we sincerely apologize for the inconvenience. We are currently carrying out renovation work at the hotel and are taking the necessary measures to minimize any disruption to our guests. We are nevertheless delighted to hear that you appreciated our staff and our location. Your kind words regarding our team are greatly appreciated. I have also contacted you by email regarding your experience, and I hope we will have the opportunity to welcome you back under better circumstances. Kind regards, Erin Defrance, Guest relations,

Customer review rating 4.0/5

Christopher R. Families - Confirmed reviews ALL

We had a great stay. Overall we really liked this hotel. We loved the location, wonderful air conditioning and the adjoining rooms for our family traveling with kids. Minor complaint is that although our rooms appeared to be recently renovated which was nice, the doors and cabinets were poorly arranged with doors bumping into other doors and cabinets. We had adjoining rooms but you couldn’t leave the connecting doors open because they blocked the hallway to the bathroom and front door. Bigger complaint was the poor check in experience and front desk. The entire front desk experience was annoying. Despite the great air conditioning in the rooms the front desk was hot and I waited 30 minutes to get the key to our adjoining room.

Dear Christopher, Thank you for your kind feedback and for sharing your experience with us. We’re delighted you enjoyed our location, air conditioning, and adjoining rooms for your family. We sincerely apologize for the inconvenience caused by the room layout and, in particular, for the 30 minutes wait during check-in. Your comments have been shared with our team, as this is not the level of service we aim to provide. We truly appreciate your overall positive feedback and hope to have the pleasure of welcoming you and your family again soon. Warm regards, Erin Defrance, Guest relations,

Customer review rating 5.0/5

Jane D. Couples - Confirmed reviews ALL

We are always welcomed and looked after very well aftef travelling for several days to get there.Nothing is too much trouble for any of the staff for us.

Dear Jane, We very much appreciate your comments regarding your stay at the Novotel Paris Les Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erin Defrance, Guest Relations,

Customer review rating 4.5/5

Chris C. Families - Confirmed reviews ALL

The hotel was fantastic and very clean. All of the staff were very helpful and friendly. The free ice cream was fantastic! The only issue was that one of the light bulbs had a broken casing in the room which we raised to staff daily but was not fixed for the duration of our stay

Dear Mr. C., Thank you very much for your wonderful review and excellent rating! We are delighted to hear that you enjoyed our central location, the cleanliness of the hotel, our friendly team and, of course, the ice cream! We are especially pleased to know that Olivier helped make your stay so enjoyable — we will be sure to share your kind words with him. We are, however, very sorry that the issue with the light bulb casing was not resolved despite you bringing it to our attention during your stay. This is certainly not the level of responsiveness we aim to provide, and we sincerely apologise for the inconvenience. Your feedback has been shared with the relevant team so that this is properly followed up. Thank you again for your kind words and for helping us improve. We hope to have the pleasure of welcoming you back to Novotel Paris Les Halles in the future! Warm regards, Manon Jauffret Guest Relations

Customer review rating 1.0/5

Lindsey F. Families - Confirmed reviews ALL

I was not given the room I reserved. I reserved a room with the sofa bed and when I arrived, I was told that room was not available. I was given a mobility assisted room, and the shower was built in such a way that it flooded the bathroom. Again, I was told there were no other rooms available. The wood was chipped around all of the door frames and there were stains all over the carpet carpets. To pay $375 a night for such a room is absolutely abysmal. I would never stay or recommend this hotel to anyone.

Dear Ms. F., Thank you very much for taking the time to share your feedback with us. I am truly sorry that your experience did not meet your expectations. I have personally contacted you by email to follow up on your comments and apologize for the shortcomings you experienced during your stay. We sincerely appreciate your feedback and hope to have the opportunity to regain your trust in the future. Best regards, Cristina Escuder Guest Relations

Customer review rating 4.5/5

Daniel S. Families - Confirmed reviews ALL

Excellent location staff and very clean.

Dear Mr. S., Thank you very much for your kind review and excellent rating! We are delighted to hear that you enjoyed our location, the cleanliness of the hotel and the service provided by our team. We are especially pleased that you found your room and overall stay excellent. We also appreciate your feedback regarding the check-in time. We understand that arriving earlier can be important after travelling, and we always do our best to accommodate early arrivals whenever availability allows. It was a pleasure to welcome you to Novotel Paris Les Halles, and we hope to have the pleasure of seeing you again on your next visit to Paris! Warm regards, Manon Jauffret Guest Relations

Customer review rating 4.0/5

Kandace C. Families - Confirmed reviews ALL

The hotel is ok. The staff is very friendly and helpful. The building is old and semi clean. We still had a nice time.

Dear Kandace, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Erin Defrance, Guest Relations,

Customer review rating 3.5/5

Adam B. Families - Confirmed reviews ALL

Nice room. Front desk helpful. Location decent. Some construction noise. No gym. No business area for work. You need that for a higher rating.

Dear Mr. B., Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed your room, our Front Desk team and our central location. We are sorry, however, that the construction noise and our current facilities did not allow us to provide the experience you were hoping for. Our renovation information is shared with guests through our booking channels, and we appreciate that the works may nevertheless have caused some inconvenience during your stay. We have reached out to you privately by email to follow up personally and thank you for giving us the opportunity to address your feedback. We hope to have the pleasure of welcoming you again and providing you with an even more enjoyable experience. Warm regards, Manon Jauffret Guest Relations

Customer review rating 4.0/5

Yvette V. Families - Confirmed reviews ALL

The location of the hotel was very convenient. The rooms were modern, clean, and offered a lot of space for our family of 4. The only downside was the construction going on at the time, it was really loud in our room in the morning. Aside from that we were really happy with our hotel selection.

Customer review rating 3.5/5

Sahil M. Families - Confirmed reviews ALL

The check-in staff was friendly, but housekeeping needs to improve significantly. Everything had to be requested first before it was provided. We stayed four nights with three adults and two children in two rooms. The welcome drink was only given to three people. I checked with the receptionist, who reviewed the system and said it is only available for adults. I did not expect that response, nor have I experienced it before at other Accor hotels, as I am a platinum member.

Customer review rating 4.5/5

Emma H. Families - Confirmed reviews ALL

Room was comfortable. Breakfast was great. Perfect location and staff were extremely helpful and friendly. Wish we stayed longer.

Dear Emma H., We very much appreciate your comments regarding your stay at the Novotel Paris Les Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erin Defrance, Guest Relations,

Customer review rating 3.5/5

Hoang P. Families - Confirmed reviews ALL

Cant compare to hotel services in Asia nowadays but it is okie for European standards. Location is perfect, some staff are more helpful and pleasant than the others, AC is good.

Customer review rating 4.5/5

Sasha N. Families - Confirmed reviews ALL

Great location next to shops, food, transport and the sights. Room was good, clean and comfortable. Breakfast was also good. I would return again.

Dear Sasha N., Thank you for your feedback regarding your recent stay with us. It was a pleasure to read your review and to know that all went well. We look forward to hopefully seeing you again soon! Best wishes, Erin Defrance, Guest Relations,

Customer review rating 4.0/5

Daniel L. Couples - Confirmed reviews ALL

We booked a superior double room for a couple for 7 nights. At reception we received the card for the room and when we entered the room, we realized that it was a room for handicapped. I returned to the reception, and the guy mumbled some sort of apology and gave us another room. In the room the sofa bed was open. I went out of the room and called one of the service staff who folded the sofa bed. At night we could not sleep because the mattress was jabbing our backs. In the morning I realized that the mattress was upside down with the springs facing up. I took off the bedding and turned the mattress over and we could sleep the rest of the nights. Each morning, we went out sightseeing and returned to the hotel between 3 p.m. to 4 p.m. only to find that our room had not been serviced yet, so we had to wait in the lobby for half an hour until the room was made up. Apart from the above, the hotel is very well situated, the hotel staff were friendly, the room was spacious and the bathroom was comfortable.

Dear Daniel, Thank you very much for taking the time to share your experience after your seven-night stay with us. We are delighted to hear that you appreciated our excellent location, the kindness of our team, as well as the spacious room and comfortable bathroom. We are nevertheless truly sorry for the inconveniences you experienced at the beginning of your stay, particularly regarding the room assignment, the sofa bed and mattress, as well as the delay in servicing your room. We fully understand how these situations may have affected your comfort, and we sincerely apologize. We are pleased that, despite these issues, you were able to enjoy your stay overall, and we greatly appreciate your understanding and trust. We look forward to welcoming you back on your next visit to Paris. Kind regards, Erin Defrance, Guest relations,

Other web-users rate our hotel

  • 2,221 reviews 9.6/10 Location
  • 1,884 reviews 6.9/10 Room
  • 2,663 reviews 8.9/10 Service
  • 15 reviews 8.7/10 WiFi
  • 862 reviews 7.8/10 Breakfast
  • 760 reviews 6.9/10 Cleanliness
  • 749 reviews 7.8/10 Food
  • 574 reviews 4.8/10 Amenities

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