Mercure Paris Notre Dame Saint Germain des Prés 4 stars

Customer review rating (ALL Rating) 4.6/5 349 reviews

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Mercure Paris Notre Dame Saint Germain des Prés - Image 1
Mercure Paris Notre Dame Saint Germain des Prés - Image 2
Mercure Paris Notre Dame Saint Germain des Prés - Image 3
Mercure Paris Notre Dame Saint Germain des Prés - Image 4
20 Rue Sommerard, 75005 PARIS, France

Description

Hotel extras

  • Fully renovated rooms

  • In the heart of the Latin Quarter and its restaurants

  • 8-minute walk to Notre-Dame de Paris

  • Eco-certified establishment, Green Key label

  • Vélib' bike station in front of the hotel

Our accommodation(s)

Hotel location

Mercure Paris Notre Dame Saint Germain des Prés

20 Rue Sommerard
75005 PARIS
France

GPS:48.850247, 2.345198

Telephone
Fax +33 1 43 26 42 34

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

After a long day of working or walking through the heart of Paris, the bar at the Mercure Notre Dame Saint Germain des Prés hotel invites you to enjoy a moment of relaxation, every day from 6:30am to 1am.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  349 reviews

Customer review rating 5.0/5

Mathew S. Solo - Confirmed reviews ALL

Even though the room is small, it was clean and the bathroom was very modern and the shower was great. The AC was not working very well, but overall, it was fine. Once you close the window, you cannot hear the street noise.

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the cleanliness of the room, the modern bathroom, and the quality of the shower, as well as the good sound insulation when the window is closed. We are sorry to learn that the air conditioning did not fully meet your expectations. Please rest assured that your comment has been shared with our technical team for review and improvement. We hope to have the opportunity to welcome you again and provide you with an even more comfortable stay. Kind regards, The Hotel Team

Customer review rating 3.0/5

Stephanie C. Business - Confirmed reviews ALL

++ nice toiletries +- Overall room was clean, except for 1 hair in the shower. - Bed was not super comfortable - Shower very small. - I found the pictures online a bit misleading: the headboard above the bed and corner to hang your clothes make the hotel / room look very trendy but the bathroom is less modern, the hallways too.

Dear Guest, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you appreciated the toiletries and the overall cleanliness of the room. However, we are sorry to learn that certain aspects of your stay did not fully meet your expectations, including the comfort of the bed, the size of the shower, and the bathroom and hallway appearance compared to the images seen online. Please rest assured that your comments regarding cleanliness and maintenance have been shared with our housekeeping and management teams for immediate review and improvement where necessary. We truly value your feedback, as it helps us to improve our services and guest experience. We hope to have the opportunity to welcome you again in the future and provide you with a more satisfying stay. Kind regards, The Hotel Team

Customer review rating 5.0/5

Wing Y. T. Solo - Confirmed reviews ALL

I have stayed in some hotels in Paris, this hotel has the best team. They make me feel welcomed, try the best to take care of me. The hotel locations and environment are already superb, but it is the staff that will make me come back again.

Customer review rating 4.5/5

Clay D. H. Couples - Confirmed reviews ALL

Optimal location - 2 RER and 2 metro lines were 3 minutes away, and the hotel was one block from Bd. St Germain.

Dear Guest, Thank you very much for your kind feedback. We are delighted to read that you appreciated our prime location, with easy access to several RER and metro lines, as well as our proximity to Boulevard Saint-Germain. It is indeed one of the great advantages of staying with us when exploring Paris. We hope to have the pleasure of welcoming you again very soon. Kind regards,

Customer review rating 3.5/5

Philip W. Couples - Confirmed reviews ALL

Quite stylish decoration but all very compact. A small room with very limited space for clothes. Breakfast virtually ran out of food (cooked eggs, bread) on our last morning. Had to request the buffet be replenished. Reception staff all friendly and helpful. Excellent location for the Left Bank.

Thank you for taking the time to share your feedback following your stay. We are delighted to read that you appreciated the stylish decoration of the hotel, the friendliness and helpfulness of our reception team, as well as our excellent location on the Left Bank. We sincerely apologize for the inconvenience caused by the limited space in your room and the lack of storage. We also regret your experience at breakfast, particularly regarding the buffet not being replenished promptly. Please be assured that your comments have been shared with the relevant teams to ensure improvements in both comfort and service consistency. We hope to have the pleasure of welcoming you again and providing you with a fully satisfying experience. Kind regards,

Other web-users rate our hotel

  • 274 reviews 9.9/10 Location
  • 295 reviews 5.8/10 Room
  • 341 reviews 9.4/10 Service
  • 185 reviews 2.8/10 Comfort
  • 112 reviews 7.4/10 Breakfast
  • 97 reviews 8.6/10 Cleanliness
  • 54 reviews 9/10 Vibe

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