Mercure Paris Notre Dame Saint Germain des Prés 4 stars

Customer review rating 4.0/5 2,201 reviews
Mercure Paris Notre Dame Saint Germain des Prés
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Hotel extras

  • A stone's throw from the Pantheon and the Sorbonne

  • A 25-person meeting room

  • In the center of Paris

  • 5-minute walk from the Notre Dame Cathedral

  • Breakfast in a typically Parisian vaulted cellar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Concierge
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • Copy/print service available

Hotel location

Mercure Paris Notre Dame Saint Germain des Prés

20 Rue Sommerard
75005
paris
france

Tel: +33143544760

Fax: (+33)1/43264234

Contact email

Check-in from 12h00

Check out up to 12h00

  • 24-47-63-86 :   24-47-63-86 DANTE

  • 27-38 :   27-38 LES ECOLES

  • 87 :   87 MAUBERT MUTUALITE

  • CLUNY LA SORBONNE :   10 CLUNY SORBONNE

  • SAINT MICHEL :   4 SAINT MICHEL

  • SAINT MICHEL :   B-C SAINT MICHEL

  • By plane

    ORLY At 20km / 12.43 miles

  • By plane

    ROISSY CH DE GAULLE At 35km / 21.75 miles

  • By train

    GARE D'AUSTERLITZ At 2km / 1.24 miles

  • By train

    GARE DE L'EST At 3km / 1.86 miles

  • By train

    GARE DE LYON At 3km / 1.86 miles

  • By train

    GARE DU NORD At 3km / 1.86 miles

  • By train

    GARE MONTPARNASSE At 4km / 2.49 miles

  • By train

    GARE SAINT LAZARE At 4km / 2.49 miles

GPS :48.850247, 2.345198

Our accommodations

The Mercure Paris Notre Dame Saint Germain des Prés hotel, located in the Latin Quarter in the heart of Paris, welcomes you to its modern, air-conditioned rooms with free WIFI. All the rooms at the Mercure Paris Notre Dame Saint Germain des Prés hotel have a flat-screen TV with international channels and a minibar. We offer two levels of comfort, the Standard or Privilege rooms. Some rooms enjoy a view of Notre Dame Cathedral.

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Nespresso machine(...)

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Privilege Room with twin beds

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Nespresso machine(...)

Classic Room with twin beds

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Classic Room with 1 single bed

  • Max. number of persons: 1
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Multi-room offer: 2 rooms close together

  • Max. number of persons: 4
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

After a long day of working or walking through the heart of Paris, the bar at the Mercure Notre Dame Saint Germain des Prés hotel invites you to enjoy a moment of relaxation, every day from 6:30am to 1am.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Paris Notre Dame Saint Germain des Prés

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

2,201 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,058 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Pleasant stay

Customer review rating 4.0/5

M. Couples - 11/02/2020 Confirmed reviews ALL

Overall it was a pleasant stay, all reception staff were always kind and helpful, the hotel and the room were clean and tidy. Well the room was small (though we were upgraded to a privilege room), but we as a couple did not bother. The breakfast area was small but having got up early we never experienced a seating problem. The food served for breakfast were fresh and delicious, though the variety was limited. And the location was great, bus, metro and even RER stations were in close vicinity. Will stay again when in Paris for leisure.

Dear OZARGUN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

superb stay

Customer review rating 4.0/5

Yh Couples - 09/02/2020 Confirmed reviews ALL

the location is absolutely superb, the room was comfortable and clean, and the staff was extremely friendly and helpful.

Dear YITZHAK H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

great location

Customer review rating 4.0/5

Richard E. Couples - 04/02/2020 Confirmed reviews ALL

Rooms are very small for two normal people to use. Facilities in rooms fine. How do we get to book larger rooms?

A real shame

Customer review rating 4.0/5

Tom Business - 04/02/2020 Confirmed reviews ALL

I was deeply unimpressed with the standard of customer service. I stayed two nights. My room was not serviced. The room was unbearably hot despite changing the temperature gauge. The staff were rude on check out. The breakfast was sub-standard.

Dear TOM H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I would ask you to let me know who has made your check out to avoide this kind of my staff behaviour. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agata Bryniarska General Manager

Good stay

Customer review rating 4.0/5

Anonymous Business - 26/01/2020 Confirmed reviews ALL

Speedy check-in, friendly and helpful staff.

Dear ERICA F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager
Customer review rating 4.0/5

Anonymous Business - 20/01/2020 Confirmed reviews ALL

Nice and quiet hotel. good place, feel safety.

Dear NINA N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

clean, quiet, handy location, modern, will be back.

Customer review rating 4.0/5

Michael K. Couples - 09/01/2020 Confirmed reviews ALL

welcoming staff at front f=door daily, good breakfast, wonderful clean room daily & loved the bed! Please ask room staff to replace drinking water in fridge daily, also cups, and our soap dispenser ran out of liquid soap last 2 days.

Dear MICHAEL K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

Charming

Customer review rating 4.0/5

Albane Business - 09/01/2020 Confirmed reviews ALL

The team is very friendly and helpful.

Dear ALBANE C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager
Customer review rating 4.0/5

Dee B. Couples - 07/01/2020 Confirmed reviews ALL

Our stay with Accor Hotels in Paris was a good one - reception staff were friendly and professional and our room was neat and tidy. The hotel near Notre Dame is also a good location. However, we are very disappointed that we were charged twice for our visit - the hotel has our correspondence regarding this matter. We have still not yet received our refund two weeks later.

Dear DILUKSHI B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agata Bryniarska General Manager

Not good.

TripAdvisor rating 4.0/5

2345josephf Couples - 04/01/2020 TripAdvisor review

This hotel was not good at all for a Mercure hotel, the lady helping at breakfast was very polite but overall the staff are rude and unfriendly. Jerome was very helpful and extremely friendly/professional. Overall I would not recommend or stay here again.

Dear Guest, Thank you for taking the time to review our hotel. It is regrettable to know that we were not able to live up to your expectations during your recent stay. Please accept our sincere apologies for overall service level you have received. Your comments have been taken into serious account and rest assured that these will be considered when making improvements on our end. Thank you again for your feedback and we hope we get another chance to host you again. Best regards,

Small room for the price

Customer review rating 4.0/5

Eduardo M. C. Couples - 03/01/2020 Confirmed reviews ALL

In my opinion, the room was not compatible with a 4 stars hotel and neither the price. The shower was ridiculous small.

Dear EDUARDO C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agata Bryniarska General Manager

Dissatisfied

Customer review rating 4.0/5

J Couples - 02/01/2020 Confirmed reviews ALL

Unfriendly staff, asking for the simplest of things was and inconvenience. I would not stay at this hotel again.

Dear JOSEPH F., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agata Bryniarska General Manager

Great

Customer review rating 4.0/5

Anonymous Couples - 01/01/2020 Confirmed reviews ALL

Remodeled rooms were better than expected. Proximity to major destinations was a plus.

Dear GUILHERME S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

Massimo

TripAdvisor rating 4.0/5

Massimo A Couples - 31/12/2019 TripAdvisor review

Disappointing, worse than any previous experience in the Mercure hotels in Europe and Brazil. The room has a very low ceiling, I am surprised it is legal. The shower is very poorly designed, it is a real challenge not to flood the bathroom. Heating impossible to adjust, always too warm. Service erratic: one day no clean glasses near the sink, no pillow cover replacement and so on. Never again!!

Dear Guest, Thank you for staying with us and for your feedback, which will be very useful for us as it will help to better respond to our guests' needs. We are sorry to read that you did not completely enjoy your stay. Please accept our apologies and know that we will take steps to improve the quality of our service. Best regards,

Very nice experience in the middle of Paris

Customer review rating 4.0/5

Vlad Couples - 25/12/2019 Confirmed reviews ALL

Nice rooms, kind and helpful staff, good breakfast and overall at walking distance to all important sites to visit in Paris.

Dear VLAD D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

Excellent

Customer review rating 4.0/5

Mary Business - 11/12/2019 Confirmed reviews ALL

Great room wonderful staff

Dear MIREILLE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

Very good

Customer review rating 4.0/5

Peter S. Business - 09/12/2019 Confirmed reviews ALL

Very friendly and helpful staff - modern design - excellent location

Dear PETER S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

good

Customer review rating 4.0/5

Kl Solo - 09/12/2019 Confirmed reviews ALL

staffs so nice, location is good, but room is a little bit small

Dear TING FUNG L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

My Stay in Paris

Customer review rating 4.0/5

N. Families - 08/12/2019 Confirmed reviews ALL

Clean, centrally located; Rooms are small

Dear WILHELM N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

Short but good stay in your hotel

Customer review rating 4.0/5

M. Couples - 04/12/2019 Confirmed reviews ALL

Thanks for the welcome of your staff, we appreciated the location and the facilities. Room was clean even if it was small. To improve: the breakfast would have be better if there was more than 1 coffee machine and enough strawberry marmelade (my favorite :)) for all customers.

Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur M., en l’expression de nos sentiments les meilleurs. Agata Bryniarska Directrice
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