Dear Guest, Thank you very much for taking the time to share such detailed feedback about your stay. We are delighted to hear that you appreciated our convenient location, the cleanliness and comfort of your room, as well as the friendliness of our team. We are also pleased that you enjoyed our breakfast and the scenic views from the breakfast area. We sincerely apologize for the inconvenience caused by the air conditioning. We understand that the room temperature can have a significant impact on comfort, especially during warmer periods, and we appreciate your understanding during your stay. Your kind comments regarding our staff are greatly appreciated and will be shared with the whole team. We hope to have the pleasure of welcoming you again on your next visit to Paris. Kind regards, The Mercure Paris Notre Dame Team

Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you appreciated the charming atmosphere of our hotel, its convenient location, and the quality of service provided by our team. We are, however, sorry to learn that the cleanliness of your room, particularly the bathroom, did not meet your expectations. Please rest assured that we take your comments very seriously and will share them with our housekeeping team to ensure that our standards are consistently maintained. We hope to have the pleasure of welcoming you again and providing you with a more satisfactory experience. Kind regards, The Mercure Paris Notre Dame Team

Dear Guest, Thank you very much for your lovely feedback. We are delighted to hear that, even for a short stay in Paris, you felt comfortable, well looked after, and that our team helped make your experience enjoyable. It was a pleasure to welcome you, and we hope to have the opportunity to see you again on your next visit to Paris. Kind regards, The Mercure Paris Notre Dame Team

Dear Guest, Thank you very much for sharing your feedback with us. We are delighted to hear that you appreciated the helpfulness of our front desk team, as well as our convenient location and the facilities provided by the hotel. We are also pleased that you found the air conditioning and lift convenient during your stay. We sincerely apologize if the air conditioning did not feel strong enough during the summer period, and we appreciate your understanding. We hope to have the pleasure of welcoming you back to Paris in the future. The Team at Mercure Paris Notre-Dame

Cher Client, Merci pour votre retour et pour votre excellente note de 9/10. Nous sommes ravis que vous ayez apprécié la propreté de la chambre, l’emplacement de l’établissement ainsi que la gentillesse et la disponibilité de notre personnel. Nous sommes toutefois désolés pour la mauvaise odeur constatée dans la chambre. Votre remarque a bien été prise en compte et nous allons effectuer les vérifications nécessaires afin d’identifier et de résoudre ce problème. Au plaisir de vous accueillir à nouveau lors d’un prochain séjour. Bien cordialement, Hotel management

Dear Guest, Thank you very much for your wonderful review and for choosing to stay with us for the second year in a row. It was a true pleasure to welcome you back during your studies at the Sorbonne. We are delighted to know that our location, our service, and the warm welcome from our team contributed to making your stay both comfortable and memorable. Knowing that you felt at home with us is the greatest compliment we could receive. We are especially pleased that our team was able to support your French immersion by speaking the language with you. It is wonderful to hear that this small gesture enriched your experience and helped you make the most of your time in Paris. We sincerely appreciate your kind words and look forward to welcoming you back for another memorable stay. We wish you every success with your studies and hope to see you again very soon. Kind regards, The Reception Team

Dear Guest, Thank you very much for your kind feedback. We are delighted to hear that you loved your stay with us and that you enjoyed our boutique hotel's atmosphere, our location in one of your favourite Parisian neighbourhoods, and the warm welcome from our team. It was a pleasure to have you as our guest, and we hope to welcome you back for a longer stay on your next visit to Paris. Kind regards, The Front Office Team

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are truly sorry to learn that your arrival experience did not meet your expectations. While we always do our best to accommodate early check-in requests, unfortunately we cannot guarantee room availability before our official check-in time, as it depends on occupancy and departures on the day. We sincerely regret that we were unable to provide your room earlier despite your Accor Platinum status. We are also sorry to hear that your initial room was not as comfortable as expected, particularly regarding the air conditioning and the room layout. We understand how important a comfortable environment is, especially during the warmer months in Paris. That said, we are pleased to know that our team was able to assist you by offering alternative rooms and helping you relocate to one that better suited your needs. Your kind words about the friendliness and helpfulness of our staff have been shared with the team, and they will be greatly appreciated. Thank you once again for your valuable feedback. It helps us identify areas where we can improve, and we hope to have the opportunity to welcome you back and provide you with a much more enjoyable experience. Kind regards,

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found our hotel clean. We are, however, sorry that your stay did not fully meet your expectations. As you mentioned, although we were happy to offer you a complimentary room upgrade, our room sizes vary depending on the category and reflect the typical layout of hotels in our city center location. Regarding the bathroom amenities, we provide essential toiletries in the room, while additional items such as toothbrushes and toothpaste are available upon request at the reception. We also apologize if the coffee and tea were not replenished during housekeeping. This is not the level of service we aim to provide, and we will share your comments with our housekeeping team to ensure greater attention in the future. Finally, while our hotel does not have a full-service restaurant, we do offer breakfast and are always happy to recommend excellent nearby dining options. We appreciate your comments, as they help us improve, and we hope to have the opportunity to welcome you again for a better experience. Best regard, Hotel Management

Dear Guest, Thank you for your kind review. We are delighted to hear that you enjoyed our convenient location and that our front desk team made such a positive impression. Providing a warm welcome and helpful service is very important to us, so your feedback is greatly appreciated. We look forward to welcoming you back on your next visit. Best regards, Hotel Management

Dear Gust, Thank you for your kind review. We're delighted that you enjoyed our central and peaceful location, as well as the breakfast and the friendly service. We hope to welcome you back again soon. Best regards, Hotel Management

Dear Guest, Thank you for your positive feedback! We're pleased that you appreciated our convenient location and comfortable accommodations. It was a pleasure hosting you, and we hope to see you again soon. Warm regards, Hotel Management

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the cleanliness of the room, the modern bathroom, and the quality of the shower, as well as the good sound insulation when the window is closed. We are sorry to learn that the air conditioning did not fully meet your expectations. Please rest assured that your comment has been shared with our technical team for review and improvement. We hope to have the opportunity to welcome you again and provide you with an even more comfortable stay. Kind regards, The Hotel Team

Dear Guest, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you appreciated the toiletries and the overall cleanliness of the room. However, we are sorry to learn that certain aspects of your stay did not fully meet your expectations, including the comfort of the bed, the size of the shower, and the bathroom and hallway appearance compared to the images seen online. Please rest assured that your comments regarding cleanliness and maintenance have been shared with our housekeeping and management teams for immediate review and improvement where necessary. We truly value your feedback, as it helps us to improve our services and guest experience. We hope to have the opportunity to welcome you again in the future and provide you with a more satisfying stay. Kind regards, The Hotel Team

Dear Guest, Thank you very much for your kind feedback. We are delighted to read that you appreciated our prime location, with easy access to several RER and metro lines, as well as our proximity to Boulevard Saint-Germain. It is indeed one of the great advantages of staying with us when exploring Paris. We hope to have the pleasure of welcoming you again very soon. Kind regards,

Thank you for taking the time to share your feedback following your stay. We are delighted to read that you appreciated the stylish decoration of the hotel, the friendliness and helpfulness of our reception team, as well as our excellent location on the Left Bank. We sincerely apologize for the inconvenience caused by the limited space in your room and the lack of storage. We also regret your experience at breakfast, particularly regarding the buffet not being replenished promptly. Please be assured that your comments have been shared with the relevant teams to ensure improvements in both comfort and service consistency. We hope to have the pleasure of welcoming you again and providing you with a fully satisfying experience. Kind regards,