Mercure Paris Notre Dame Saint Germain des Prés 4 stars

Customer review rating (ALL Rating) 4.6/5 362 reviews

Mercure Paris Notre Dame Saint Germain des Prés - Image 1
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Mercure Paris Notre Dame Saint Germain des Prés - Image 3
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Description

Hotel extras

  • Fully renovated rooms

  • In the heart of the Latin Quarter and its restaurants

  • 8-minute walk to Notre-Dame de Paris

  • Eco-certified establishment, Green Key label

  • Vélib' bike station in front of the hotel

Our accommodation(s)

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Room 1

Hotel location

Mercure Paris Notre Dame Saint Germain des Prés

20 Rue Sommerard
75005 PARIS
France

GPS:48.850247, 2.345198

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

After a long day of working or walking through the heart of Paris, the bar at the Mercure Notre Dame Saint Germain des Prés hotel invites you to enjoy a moment of relaxation, every day from 6:30am to 1am.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  362 reviews

Customer review rating 5.0/5

Gary F. Solo - Confirmed reviews ALL

Dear Guest, Thank you very much for your wonderful review and for choosing to stay with us for the second year in a row. It was a true pleasure to welcome you back during your studies at the Sorbonne. We are delighted to know that our location, our service, and the warm welcome from our team contributed to making your stay both comfortable and memorable. Knowing that you felt at home with us is the greatest compliment we could receive. We are especially pleased that our team was able to support your French immersion by speaking the language with you. It is wonderful to hear that this small gesture enriched your experience and helped you make the most of your time in Paris. We sincerely appreciate your kind words and look forward to welcoming you back for another memorable stay. We wish you every success with your studies and hope to see you again very soon. Kind regards, The Reception Team

Customer review rating 5.0/5

Anya H. Families - Confirmed reviews ALL

Dear Guest, Thank you very much for your kind feedback. We are delighted to hear that you loved your stay with us and that you enjoyed our boutique hotel's atmosphere, our location in one of your favourite Parisian neighbourhoods, and the warm welcome from our team. It was a pleasure to have you as our guest, and we hope to welcome you back for a longer stay on your next visit to Paris. Kind regards, The Front Office Team

Customer review rating 3.0/5

Julia H. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are truly sorry to learn that your arrival experience did not meet your expectations. While we always do our best to accommodate early check-in requests, unfortunately we cannot guarantee room availability before our official check-in time, as it depends on occupancy and departures on the day. We sincerely regret that we were unable to provide your room earlier despite your Accor Platinum status. We are also sorry to hear that your initial room was not as comfortable as expected, particularly regarding the air conditioning and the room layout. We understand how important a comfortable environment is, especially during the warmer months in Paris. That said, we are pleased to know that our team was able to assist you by offering alternative rooms and helping you relocate to one that better suited your needs. Your kind words about the friendliness and helpfulness of our staff have been shared with the team, and they will be greatly appreciated. Thank you once again for your valuable feedback. It helps us identify areas where we can improve, and we hope to have the opportunity to welcome you back and provide you with a much more enjoyable experience. Kind regards,

Customer review rating 4.0/5

Deacu Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found our hotel clean. We are, however, sorry that your stay did not fully meet your expectations. As you mentioned, although we were happy to offer you a complimentary room upgrade, our room sizes vary depending on the category and reflect the typical layout of hotels in our city center location. Regarding the bathroom amenities, we provide essential toiletries in the room, while additional items such as toothbrushes and toothpaste are available upon request at the reception. We also apologize if the coffee and tea were not replenished during housekeeping. This is not the level of service we aim to provide, and we will share your comments with our housekeeping team to ensure greater attention in the future. Finally, while our hotel does not have a full-service restaurant, we do offer breakfast and are always happy to recommend excellent nearby dining options. We appreciate your comments, as they help us improve, and we hope to have the opportunity to welcome you again for a better experience. Best regard, Hotel Management

Customer review rating 4.0/5

Ken T. Families - Confirmed reviews ALL

Dear Guest, Thank you for your kind review. We are delighted to hear that you enjoyed our convenient location and that our front desk team made such a positive impression. Providing a warm welcome and helpful service is very important to us, so your feedback is greatly appreciated. We look forward to welcoming you back on your next visit. Best regards, Hotel Management

Other web-users rate our hotel

  • 291 reviews 9.8/10 Location
  • 316 reviews 6/10 Room
  • 355 reviews 9.5/10 Service
  • 204 reviews 3.4/10 Comfort
  • 124 reviews 7.5/10 Breakfast
  • 102 reviews 8.3/10 Cleanliness
  • 58 reviews 9.2/10 Vibe
  • 39 reviews 6/10 Value

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