Mercure Paris La Sorbonne Saint Germain des Prés Hotel 4 stars

Great location and staff

This Left Bank hotel is super-convenient to all of Paris as well as the RER-B train line to the airport. The staff are friendly and helpful the hotel is clean. Rooms are nice and roomy for the price, considering that many Paris rooms are not large. My only complaint was the awful bed. It was very lumpy and they used a plastic sheet under the linens when meant that you would wake up wet from perspiration.

Room was well prepared and has enough room with a functional desk in it. Standard Parisian style shower/bath. Breakfast was efficiently run, with fresh coffee and hot foods. Location is great in the Latin Quarter and near Notre Dame etc. Would stay again.

Not what we expected for a Mercure

It’s a reasonable hotel. Well located. Nice staff. Smallmand kind of old room. Bed with bumps and depressions. Small breakfast room.

Good welcome. Swift and straightforward processing. Comfortable room. Nice breakfast. Good and welcoming communal areas.

The hotel itself is just an average Accor hotel. It’s clean, the rooms are average size for Europe and the hotel is centrally located. The staff however is EXCEPTIONAL. While we had problems with our stay the staff was quick to respond and find a solution that was satisfactory to me and my wife.

All was very good, lovely room with view of La Sorbonne. The only exception was the baguette at breakfast. Industriel bread not up to the standard of a 4 stars hotel

The room was really inviting, the decor was great. The bed was extremely comfortable and the air conditioning was easy to use. The staff was really friendly and helpful. I Can't fault anything

Location is exceptional - very close to the best sites in Paris, but the property is old and not well maintained. Bed was very uncomfortable (too soft) - we're supposed to get a double bed, but instead received twin beds combined, which formed a ditch in the middle. TV sound kept going on and off constantly and we had to 'work it around' by unplugging it from the wall. Common areas and room show visible signs of wear.

We had one of the best stays in your hotel, got the exact room we wanted and slept well, which is always our primary goal in any hotel stay. We'd still like to have a permanent deal with this hotel for Paris stays, as too often the rate on Internet is prohibitive and the person in the desk obviously does not have any authority for pricing. This time pricing was right as we made the reservation way back in August., Last year at the same time we stayd at your premises by chance, as the clerk behind the desk did not know the price that was suddenly available on internet the next day, as I was just preparing to book the Rue Gaite Mercurey! Last June I had to go to Raspail Mercurey etc.

This hotel has an excellent location, which makes it perfect for visiting central Paris. Staff were friendly and the room was clean. The room we had was very quiet, but rather dated. The lighting was a bit gloomy, but bathroom and shower were fine. Breakfast was average.

This was my worst stay at an Accor property. The room was small & at an end of a cramped corridor. The bathroom was really, really small. The overall room was untidy, stuffy and tucked away in a corner at the back of the building. The access to the room was a narrow, unclean corridor.

The hotel is in serious need of an overhaul. Beds are beyond tired, breakfast very poor and internet service unreliable. A good location but poor sound insulation. Other hotels can easily provide a better service/quality at a similar price. Not recommended.

The room facilities need an update, especially the bathroom and the beds. The breakfast lounge is too small and there is not availables tables for all. You have to wait for an available site. The staff does not facilitate things either.