Mercure Paris La Sorbonne Saint Germain des Prés Hotel 4 stars

Customer review rating 4.1/5 3,204 reviews
Mercure Paris La Sorbonne Saint Germain des Prés Hotel
See on a map
+ 16 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

Lounge bar and summer garden, free WIFI. Public car park in the rue Soufflot, 3 minutes' walk from the hotel, Vélib bicycle station close by. Amble along the banks of the Seine, visiting the Musée du Louvre and discover the stallholders' treasures.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Concierge
Catering
  • Breakfast
  • 1 bar(s)
  • Hot meals
Leisure and activities
  • Babysitting on request
Business services
  • Copy/print service available

Hotel location

Mercure Paris La Sorbonne Saint Germain des Prés Hotel

14 rue de la Sorbonne
75005
paris
france

Tel: +33156243434

Fax: (+33)1/56241960

Contact email

Check-in from 12h00

Check out up to 12h00

  • BOULOGNE GARE AUSTERLIZ :   10 Cluny La Sorbonn

  • PORTE DE CLIGNANCOURT :   4 St Michel

  • PORTE ORLEANS :   4 St Michel

  • RER :   B - C St Michel - N.D

  • By plane

    PARIS ORLY At 20km / 12.43 miles

  • By plane

    ROISSY CDG At 25.01km / 15.54 miles

  • By helicopter

    HELIPORT DE PARIS At 5km / 3.11 miles

  • By train

    GARE AUSTERLIZ At 2.5km / 1.55 miles

  • By train

    GARE DU NORD At 3km / 1.86 miles

  • By train

    GARE MONTPARNASSE At 2.5km / 1.55 miles

GPS :48.849171, 2.343006

Our accommodations

Our fully renovated hotel offers 47 Standard and Privilege rooms that are bright and pleasant with warm tones creating a cozy and comfortable atmosphere. Some have views of La Sorbonne. Take advantage of free WIFI, air-conditioning as well as upscale bedding.

Accessible room

Standard Room with Double bed

  • Max. number of persons: 2
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Standard Room with twin beds

  • Max. number of persons: 2
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with one single bed

  • Max. number of persons: 1
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard room with 1 double bed and 1 sofa

  • Max. number of persons: 3
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with a double bed

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

LE BLUE BAR

Photo non contractuelle / Strictly non binding

Our Blue Bar, with its soothing atmosphere and relaxing decor in shades of blue, is open all day until 1 am. Sample our Grands Vins Mercure fine wines and our alcohol-free house cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Paris La Sorbonne Saint Germain des Prés Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,204 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,100 reviews

We got what we wanted

Customer review rating 4.1/5

Matti K. Couples - 10/02/2020 Confirmed reviews ALL

We had one of the best stays in your hotel, got the exact room we wanted and slept well, which is always our primary goal in any hotel stay. We'd still like to have a permanent deal with this hotel for Paris stays, as too often the rate on Internet is prohibitive and the person in the desk obviously does not have any authority for pricing. This time pricing was right as we made the reservation way back in August., Last year at the same time we stayd at your premises by chance, as the clerk behind the desk did not know the price that was suddenly available on internet the next day, as I was just preparing to book the Rue Gaite Mercurey! Last June I had to go to Raspail Mercurey etc.

Good location, worst service

Customer review rating 4.1/5

Jes Friends - 03/02/2020 Confirmed reviews ALL

- I tried to do online check in, the system tried to charge me 40 euros - I rushed into the hotel to be checked in, they made us wait for 30 mins and told us there's no room available yet - Once we came back in the evening, they told us there is only one room with a double bed (which we booked twin beds) - in a way, they forced us to sleep together! - The room was on the first floor and stinking so bad - The smell was endurable for one night, but for several nights it would be nightmare - We are happy only about the location

Dear JULIDE S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Théa Thao CAO Front office manager

Great location, room/bathrooms in need of renovation

Customer review rating 4.1/5

Theresa Solo - 01/02/2020 Confirmed reviews ALL

Great service, great location. But the room was in need of renovation, price way too high for the state of the room

Dear THERESA K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Théa Thao CAO Front office manager

Hotel with an excellent location for visiting Paris

TripAdvisor rating 4.0/5

AldoV432 30/01/2020 TripAdvisor review

This hotel has an excellent location, which makes it perfect for visiting central Paris. Staff were friendly and the room was clean. The room we had was very quiet, but rather dated. The lighting was a bit gloomy, but bathroom and shower were fine. Breakfast was average.

Dear Aldov432, Thank you for choosing to stay at our hotel and complete review following your recent stay here at the MERCURE PARIS LA SORBONNE Nothing gives us more pleasure than knowing that our guests have had a fantastic stay with us, we are truly delighted to know that our team has made a positive impression on you. your feedback has been shared with our team members and has been very appreciated I hope we will be able to welcome you back in the future for a better experience. Kind regards, Maria PIRES Manager

Well Located

Customer review rating 4.1/5

V. Families - 29/01/2020 Confirmed reviews ALL

We were overall happy just the bathroom was always with water everywhere as the shower is not well sealed and water goes everywhere

This was my worst stay at an Accor property.

TripAdvisor rating 4.0/5

w0lv3rin3 Business - 29/01/2020 TripAdvisor review

This was my worst stay at an Accor property. The room was small & at an end of a cramped corridor. The bathroom was really, really small. The overall room was untidy, stuffy and tucked away in a corner at the back of the building. The access to the room was a narrow, unclean corridor.

Well located

Customer review rating 4.1/5

Harry Business - 28/01/2020 Confirmed reviews ALL

The hotel was excellently maintained and in a superb location, very close to Notre Dame. Our room was extremely clean and a great size. The only issue we found was that there was only one member of staff on the front desk so there was quite a long wait to check out/collect our bags.

Comfortable stay in a great location

Customer review rating 4.1/5

Liz R. Couples - 24/01/2020 Confirmed reviews ALL

We enjoyed our stay, from welcoming staff, comfortable accommodations and all located in a central area with plenty to do and see.

Dear ELIZABETH R., Thank you so much for all the kind words We are delighted to hear that you enjoyed your stay with us so much, especially our prime location. We love when our guest take full advantage of everything the city has to offer. We are thrilled to hear that our staff was so attentive and helpful to you as well. We look forward to your next stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Théa Thao CAO Chef de réception

Not recommended

TripAdvisor rating 4.0/5

Llewellyn E 24/01/2020 TripAdvisor review

The hotel is in serious need of an overhaul. Beds are beyond tired, breakfast very poor and internet service unreliable. A good location but poor sound insulation. Other hotels can easily provide a better service/quality at a similar price. Not recommended.

Dear guest, I thank you for taking the time to share your experience at Mercure Paris La Sorbonne Saint Germain des Pres during your last stay. We thank you for all our guests’ feedback and I am disappointed to read that your stay did not live up to your expectations. Therefore, I would very much like the opportunity to discuss the points you have raised further, and I would kindly ask you to contact me on 0033156243462 or by email at h2897-gm@accor.com We wish you only the best of future traveling experiences. Warm regards Maria PIRES Manager
Customer review rating 4.1/5

E. Couples - 23/01/2020 Confirmed reviews ALL

1 hour Hotel disturbance Monday night at 04h30 delivery of laundry to the Hotel. Lorry outside window in front of hotel . Lorry , hotel and lift doors opening and closing, lift going up and down. Mattress very tired and uncomfortable. Poor sleep. Hair in breakfast scrambled egg. Coffee machine broken with server trying to clear it with the serving spoon from the eggs. Coffee bad. No slippers provided. Extra pillow removed from room after first night. No internet on first day. The receptionist claiming he was informed by the previous shift but did not know what to do. Had to wait 24hrs for access. No Canal + tv as advertised, no language option on films available. Room door seals allowed light from the corridor to enter the room. Hotel long overdue a complete refurbishment. No temperature control on shower ... hot /cold came in waves depending on whether other rooms drew water. No short flush on lavatory (eco).

Dear LLEWELLYN E., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated on preventing future occurrences. Kindly accept the 20 % compensation of your stay in the form of a credit refund of which will be issued to your account within the next x10 days. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. If you don't satisfy the service, do not hesitate to tell us during your stay or at the Checkout time, We are pleased to offer you 100% full compensation We wish you only the best of future traveling experiences Kind regards Théa Thao CAO Front office manager

Great location,comfortable room

Customer review rating 4.1/5

Sara K. Business - 22/01/2020 Confirmed reviews ALL

We stayed here with a group. Rooms were comfortable. Easy walk to the metro station, and a nearby Monoprix for snacks, water, etc. Breakfast was good with a very friendly staff who remembered our coffee preferences day-to-day. I wish breakfast had a few more options in the way of fresh fruit or proteins. We would stay here again.

well located

Customer review rating 4.1/5

Alex Business - 21/01/2020 Confirmed reviews ALL

friendly staff, ok rooms

Dear ALEXANDER G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Théa Thao CAO Front office manager

Perfect location but...

Customer review rating 4.1/5

Cpe Couples - 20/01/2020 Confirmed reviews ALL

Location is perfect, but bad value for money

Good comfortable

Customer review rating 4.1/5

Arun S. Couples - 13/01/2020 Confirmed reviews ALL

All good However you need to do something about the bathroom. It is impossible to have a shower without wetting the whole bathroom. Suggest remove the tub and shower only or add a shower curtain.

Below the expectations

Customer review rating 4.1/5

Jonathan Couples - 04/01/2020 Confirmed reviews ALL

See no difference between 2-3 stars Ibis and this "4" star hotel, doesn't worth a price. Small size room, minimum accessories, basic breackfast. Also room service isn't very high. Only the front desk was helpful + well located.

Bad breakfast

TripAdvisor rating 4.0/5

Maps60101179491 Couples - 02/01/2020 TripAdvisor review

The room facilities need an update, especially the bathroom and the beds. The breakfast lounge is too small and there is not availables tables for all. You have to wait for an available site. The staff does not facilitate things either.

Dear Guest, Please allow me to apologize for the various elements of your stay that lead to such disappointment. I can assure you that this is not the level of service that we strive to provide to our guests. Your comments have been shared with the management teams involved and will be used to monitor and improve the service that we provide to our guests I sincerely hope you will revisit us again in the future in order for us to change your impression of our hotel. Best regards, Maria PIRES Manager

Great Location and Super Kind Staff

Customer review rating 4.1/5

Fred B. Couples - 29/12/2019 Confirmed reviews ALL

Staff on duty was super nice! They allow me a very late check out and they were always very helpful ! Area right next to Sorbonnes University with many bookshops is great!

Well-located for the Left Bank

TripAdvisor rating 4.0/5

agw1944 Couples - 29/12/2019 TripAdvisor review

Well-located across the street from the Sorbonne, this hotel gave us an excellent base for a short stay in Paris just before Christmas. Although we'd booked a Privilege room it turned out that a Standard room was equally as good and had the advantage of not being on the street frontage and thereby being very quiet. The front of house staff couldn't have been more helpful in trying to secure taxis for us in a strike-bound and grid-locked city.

Dear AGW1944, First of all, thank you very much for taking the time to write a review on TripAdvisor. We are very grateful as it is rewarding for our team. We cannot say enough about your lovely review. Each of our guests is unique, and we do our best to provide a seamless experience to everyone. Our teams do their best to make your stays a success and provide you with a unique and irreproachable service We hope to welcome you back very soon, Kind regards, Maria PIRES Manager

Lovely hotel easily accessible

Customer review rating 4.1/5

D A. Families - 27/12/2019 Confirmed reviews ALL

Lovely hotel with friendly staff. Quick check-in and nice room.

Ok...

Customer review rating 4.1/5

Philippe G. Business - 16/12/2019 Confirmed reviews ALL

The room was ok but too dark (bad lighting). And this whole floor carpet is insane.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in paris