Mercure Paris La Sorbonne Saint Germain des Prés Hotel 4 stars

This was my worst stay at an Accor property. The room was small & at an end of a cramped corridor. The bathroom was really, really small. The overall room was untidy, stuffy and tucked away in a corner at the back of the building. The access to the room was a narrow, unclean corridor.

The hotel was excellently maintained and in a superb location, very close to Notre Dame. Our room was extremely clean and a great size. The only issue we found was that there was only one member of staff on the front desk so there was quite a long wait to check out/collect our bags.

We enjoyed our stay, from welcoming staff, comfortable accommodations and all located in a central area with plenty to do and see.

The hotel is in serious need of an overhaul. Beds are beyond tired, breakfast very poor and internet service unreliable. A good location but poor sound insulation. Other hotels can easily provide a better service/quality at a similar price. Not recommended.

1 hour Hotel disturbance Monday night at 04h30 delivery of laundry to the Hotel. Lorry outside window in front of hotel . Lorry , hotel and lift doors opening and closing, lift going up and down. Mattress very tired and uncomfortable. Poor sleep. Hair in breakfast scrambled egg. Coffee machine broken with server trying to clear it with the serving spoon from the eggs. Coffee bad. No slippers provided. Extra pillow removed from room after first night. No internet on first day. The receptionist claiming he was informed by the previous shift but did not know what to do. Had to wait 24hrs for access. No Canal + tv as advertised, no language option on films available. Room door seals allowed light from the corridor to enter the room. Hotel long overdue a complete refurbishment. No temperature control on shower ... hot /cold came in waves depending on whether other rooms drew water. No short flush on lavatory (eco).

We stayed here with a group. Rooms were comfortable. Easy walk to the metro station, and a nearby Monoprix for snacks, water, etc. Breakfast was good with a very friendly staff who remembered our coffee preferences day-to-day. I wish breakfast had a few more options in the way of fresh fruit or proteins. We would stay here again.

friendly staff, ok rooms

Location is perfect, but bad value for money

All good However you need to do something about the bathroom. It is impossible to have a shower without wetting the whole bathroom. Suggest remove the tub and shower only or add a shower curtain.

See no difference between 2-3 stars Ibis and this "4" star hotel, doesn't worth a price. Small size room, minimum accessories, basic breackfast. Also room service isn't very high. Only the front desk was helpful + well located.

The room facilities need an update, especially the bathroom and the beds. The breakfast lounge is too small and there is not availables tables for all. You have to wait for an available site. The staff does not facilitate things either.

Staff on duty was super nice! They allow me a very late check out and they were always very helpful ! Area right next to Sorbonnes University with many bookshops is great!

Well-located across the street from the Sorbonne, this hotel gave us an excellent base for a short stay in Paris just before Christmas. Although we'd booked a Privilege room it turned out that a Standard room was equally as good and had the advantage of not being on the street frontage and thereby being very quiet. The front of house staff couldn't have been more helpful in trying to secure taxis for us in a strike-bound and grid-locked city.

Lovely hotel with friendly staff. Quick check-in and nice room.

The room was ok but too dark (bad lighting). And this whole floor carpet is insane.