Mercure Paris La Sorbonne Saint Germain des Prés Hotel 4 stars

Room was well prepared and has enough room with a functional desk in it. Standard Parisian style shower/bath. Breakfast was efficiently run, with fresh coffee and hot foods. Location is great in the Latin Quarter and near Notre Dame etc. Would stay again.

Not what we expected for a Mercure

It’s a reasonable hotel. Well located. Nice staff. Smallmand kind of old room. Bed with bumps and depressions. Small breakfast room.

Good welcome. Swift and straightforward processing. Comfortable room. Nice breakfast. Good and welcoming communal areas.

The hotel itself is just an average Accor hotel. It’s clean, the rooms are average size for Europe and the hotel is centrally located. The staff however is EXCEPTIONAL. While we had problems with our stay the staff was quick to respond and find a solution that was satisfactory to me and my wife.

All was very good, lovely room with view of La Sorbonne. The only exception was the baguette at breakfast. Industriel bread not up to the standard of a 4 stars hotel

The room was really inviting, the decor was great. The bed was extremely comfortable and the air conditioning was easy to use. The staff was really friendly and helpful. I Can't fault anything

Location is exceptional - very close to the best sites in Paris, but the property is old and not well maintained. Bed was very uncomfortable (too soft) - we're supposed to get a double bed, but instead received twin beds combined, which formed a ditch in the middle. TV sound kept going on and off constantly and we had to 'work it around' by unplugging it from the wall. Common areas and room show visible signs of wear.

We had one of the best stays in your hotel, got the exact room we wanted and slept well, which is always our primary goal in any hotel stay. We'd still like to have a permanent deal with this hotel for Paris stays, as too often the rate on Internet is prohibitive and the person in the desk obviously does not have any authority for pricing. This time pricing was right as we made the reservation way back in August., Last year at the same time we stayd at your premises by chance, as the clerk behind the desk did not know the price that was suddenly available on internet the next day, as I was just preparing to book the Rue Gaite Mercurey! Last June I had to go to Raspail Mercurey etc.

- I tried to do online check in, the system tried to charge me 40 euros - I rushed into the hotel to be checked in, they made us wait for 30 mins and told us there's no room available yet - Once we came back in the evening, they told us there is only one room with a double bed (which we booked twin beds) - in a way, they forced us to sleep together! - The room was on the first floor and stinking so bad - The smell was endurable for one night, but for several nights it would be nightmare - We are happy only about the location

Great service, great location. But the room was in need of renovation, price way too high for the state of the room

This hotel has an excellent location, which makes it perfect for visiting central Paris. Staff were friendly and the room was clean. The room we had was very quiet, but rather dated. The lighting was a bit gloomy, but bathroom and shower were fine. Breakfast was average.

We were overall happy just the bathroom was always with water everywhere as the shower is not well sealed and water goes everywhere

This was my worst stay at an Accor property. The room was small & at an end of a cramped corridor. The bathroom was really, really small. The overall room was untidy, stuffy and tucked away in a corner at the back of the building. The access to the room was a narrow, unclean corridor.

The hotel was excellently maintained and in a superb location, very close to Notre Dame. Our room was extremely clean and a great size. The only issue we found was that there was only one member of staff on the front desk so there was quite a long wait to check out/collect our bags.