Novotel Paris Les Halles Hotel 4 stars

Clean , friendly staff

Thank you.

My family and I stayed 6 nights. The room was large and breakfast was excellent. The hotel is well located and the personal were nice and responded to all our needs.

Great 3 night stay with family, friendly staff and good food. COVID arrangements in place were reassuring.

Very happy with my stay and will go back. Staff is great

Very good rooms with very helpful staff. The place was clean and felt comfortable. We requested some glasses and bottle opener, and the service was prompt and cordial. More importantly, the hotel felt safe. Only two development points would be to pre-warn that a deposit will be paid in advance (despite having pre-paid the hotel). I’m still waiting for the deposit back. Due to covid we were told to request cleaning in advance, as the team needed at least a 3 hour notice. We’ve therefore requested the room to be cleaned in the morning, but that was still not done when we came back in the afternoon. We requested it again, and the cleaners came moments later without following the very rule they told us about.

The hotel was smart and clean. Staff were helpful and attentive at all times. Breakfast choices were very good, and the service very good. The room was nice although we had expected a bit bigger for a superior room, however it had everything we needed. Bar drinks were on the expensive side so after the first night we drank in local bars. We didn't eat dinner at the hotel as it didn't look too exciting and we wanted to eat in local restaurants. The location of this hotel was one of the pulls for us as we wanted to be close to key attractions, and have plenty of eating and drinking options nearby, especially with a 8 year old in tow. All in all we had a great time and would stay here again.

Overall we are satisfied, our room was upgraded. Only issue is that the staff didn't inform us that we had to request the room clean service from one day to the other, so when we came back the second day our room wasn't in order. Also, the toilet was not clean but we couldn't clean it ourselves (no toilet brush). Good breakfast, but to expensive.

The staff and hotel were great. Everything was clean, calm and well managed. We’ve stayed here previously and felt our experience wasn’t diminished in any way as a result of current ( COVID-19) circumstances.

Location is perfect. Rooms are excellent but TV does not function and this was apparently true for many rooms so I could not even move to another room. Breakfast was super small but a manager helped me out. Upon checking out, I asked for the receipt to be send by Email and after 5 days, I still did not receive it. I tried to call but I am put through to a reception that does not respond and I tried to email but no reply. There is a good potential for this hotel to become very good but staff needs to be more coordinated.

Great stay despite major transport strike being on in Paris. Motel very central to shops and restaurants. Staff were always very friendly. Special mention to Clara who went above and beyond to help us many times with a smile on her face and a lovely greeting. Room and breakfast were great.

Very good hotel to stay in Paris. Very central, easy access to all parts of Paris. Highly recommended... Location: Couldn’t be better. Rooms: Comfy beds. Clean. Breakfast: Very good. Personnel: Helpful and friendly.

Here a few thoughts but really nothing to complain. Quiz question: what room would we get this time? Will we both be happy? This time room on the 1st floor, left wing side. It was a bid fresh. Not possible to warm up more. Shower in the bathtub... mmmh getting older :) No noise from doors. Sunday morning standing a few minutes in a queue, but staff tried very hard. There was no need to complain on site. We come back again.

Really good location located close to Chatelet, Hotel de Ville and Le Marais. Easy stroll down to Notre Dame or Louvre. Friendly helpful staff such as Pierre -Yves who made a special effort to help us out with the metro strike and attending the opera.

My Family's stay in Novotel Paris Les Halles was an unforgettable experience. From the very helpful Carine/ Dhumajel(hopefully I remembered it right) and Carina. Room was spotless and everything that you can expect from a well oiled top notch team. Even though the city was experiencing transport strike, due to it perfect location and insightful staff, we were able to go where we want to go from the Louvre to Palace of Versailles. The best part for me - Breakfast - I can only sum it up with one word "Magnifique" - that is after visiting hotels from London to Rome. Thank you and do hope to see you all again very soon.