Novotel Paris Les Halles 4 stars

Customer review rating (ALL Rating) 4.6/5 5,342 reviews

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Description

Hotel extras

  • In the heart of Paris, close to the Louvre, Notre-Dame and La Samaritaine.

  • The "Private Garden": a green setting for a cocktail or tea time.

  • 1 minute walk from Châtelet station (RER A, B, D and metro 1, 4, 7, 14)

  • Our teams will support you in your PCR testing process.

  • Atelier H, a unique space for your meetings, shows and photoshoots.

Our accommodation(s)

Hotel location

Novotel Paris Les Halles

8 Place Marguerite de Navarre
75001 PARIS
France

GPS:48.86053, 2.346531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Le Jardin Privé

Discover cuisine by chef Jonathan Brandouy at Jardin Privé restaurant, serving chic and contemporary fare just a stone's throw from Rue de Rivoli, the Louvre, and the Samaritaine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  5,342 reviews

TripAdvisor Rating  4.5/5  7,196 reviews

Certificate of excellence 2023

A great stay, lovely staff!!

TripAdvisor rating 5.0/5

Pièces A TripAdvisor review

We had a wonderful stay at the Novotel les Halles. The staff were incredibly attentive to us, from the moment we arrived with the help of the bellboy to the young woman at reception (Helena, I believe) who checked us in. Everything was perfect. The highlight was the concierge, Fabrice, who assisted us when we had an issue with our flight tickets. He took a lot of time to help us, and it truly saved the rest of our trip – thank you! The hotel is undergoing some construction on the ground floor, but it didn't affect our stay as we weren’t disturbed in our room, and the staff were so kind that we didn’t mind at all. The location is very central, allowing us to get everywhere quickly. It was a fantastic experience, and we will definitely return here every time we visit Paris!

Dear Sam, Thank you for your wonderful review and for choosing to stay with us at Novotel les Halles. We are delighted to hear that you had such a fantastic experience and that our team made your stay so memorable. Elena, myself, and the bellboy will be thrilled to hear your kind words – they truly exemplify the level of care and attentiveness we strive to provide to all our guests. I am glad that I could assist you with your flight tickets; we understand how stressful such situations can be, and it’s rewarding to know my efforts made a difference. We appreciate your understanding regarding the ongoing renovations in our lobby. It’s great to hear this did not impact your stay and that you found our central location convenient for exploring Paris. It was a pleasure to host you, and we are excited to welcome you back on your next trip to Paris! Warm regards, Fabrice Benier, Guest relations manager

Well located

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Friendly staff, clean room, close to the shops and restaurants

Dear Yue B., Thank you for your feedback regarding your recent stay with us. It was a pleasure to read your review and to know that you enjoyed your experience despite the recently started renovation on our lobby area. We look forward to hopefully seeing you again soon! Best wishes, Fabrice Benier Guest Relation Manager

We can’t sleep because of bad services.

TripAdvisor rating 1.0/5

Knightro007 Couples - TripAdvisor review

Aircon is not working. Telephone is not working. We spend two (2) nights without sleep because of a very hot room. We reported the issue on the receptionist twice. They just promised to fix it never done anything. Me and my wife are very frustrated. We don’t recommend this hotel.

Dear M. Xanthos, Thank you for taking the time to share your recent experience with us. Please accept our sincerest apologies for the inconvenience with your air conditioning. Rest assured that your well-being is our priority, and this does not reflect the quality of service we strive to deliver each day at Novotel Les Halles. I have shared your concerns with our technical team, and every effort will be made to prevent this from happening again in the future. Our Guest Relations Manager, Mr. Benier, tried to contact you by email to discuss your stay further and explore solutions that would allow us to welcome you again in the future. We would be delighted to have the opportunity to show you the quality of service we aim to provide to all our guests. You can contact us back at H0785-GR@accor.com Sincerely, Benjamin Guiffard Assistant Room Division Manager

Great location, spacious and comfortable rooms, friendly and helpful staff.

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

We were 2 adults and a baby and the room was very comfortable and spacious. Location is amazing for walking distance activities and sightseeing day and night. Even though the area is pretty alive and fun at night, the noise doesn’t come into the rooms allowing us and the baby to sleep.

Dear Stephanie I., We very much appreciate your comments regarding your stay at the Novotel Paris Les Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Benier Guest Relation Manager

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Great location and inside condition of hotel, but the outside was like a building site and we left an item in the room and got no response from guest services despite 2 e-mails

Dear Owen T., We very much appreciate your comments regarding your stay at the Novotel Paris Les Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. However, could you advise me about the item you left in the hotel as I did not get any email about this matter? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Benier Guest Relation Manager

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Other web-users rate our hotel

  • 3,086 reviews 9.7/10 Location
  • 2,449 reviews 7.7/10 Room
  • 3,301 reviews 9.3/10 Service
  • 29 reviews 8.5/10 WiFi
  • 1,352 reviews 8/10 Breakfast
  • 1,051 reviews 8.1/10 Cleanliness

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