Novotel Paris Les Halles Hotel 4 stars

Clean , friendly staff

Thank you.

My family and I stayed 6 nights. The room was large and breakfast was excellent. The hotel is well located and the personal were nice and responded to all our needs.

Great 3 night stay with family, friendly staff and good food. COVID arrangements in place were reassuring.

Very happy with my stay and will go back. Staff is great

Very good rooms with very helpful staff. The place was clean and felt comfortable. We requested some glasses and bottle opener, and the service was prompt and cordial. More importantly, the hotel felt safe. Only two development points would be to pre-warn that a deposit will be paid in advance (despite having pre-paid the hotel). I’m still waiting for the deposit back. Due to covid we were told to request cleaning in advance, as the team needed at least a 3 hour notice. We’ve therefore requested the room to be cleaned in the morning, but that was still not done when we came back in the afternoon. We requested it again, and the cleaners came moments later without following the very rule they told us about.

The hotel was smart and clean. Staff were helpful and attentive at all times. Breakfast choices were very good, and the service very good. The room was nice although we had expected a bit bigger for a superior room, however it had everything we needed. Bar drinks were on the expensive side so after the first night we drank in local bars. We didn't eat dinner at the hotel as it didn't look too exciting and we wanted to eat in local restaurants. The location of this hotel was one of the pulls for us as we wanted to be close to key attractions, and have plenty of eating and drinking options nearby, especially with a 8 year old in tow. All in all we had a great time and would stay here again.

Overall we are satisfied, our room was upgraded. Only issue is that the staff didn't inform us that we had to request the room clean service from one day to the other, so when we came back the second day our room wasn't in order. Also, the toilet was not clean but we couldn't clean it ourselves (no toilet brush). Good breakfast, but to expensive.

The staff and hotel were great. Everything was clean, calm and well managed. We’ve stayed here previously and felt our experience wasn’t diminished in any way as a result of current ( COVID-19) circumstances.

Good services good security for covid!

Hotel is positioned in the city center, so lots of cafes, restaurants and other places around, walking distance from a lot of beautiful places, but as being in the city center has it's benefits, there are also some disadvantages as well, the location was not so clean and there are very bad smells around Nice staff, weak TV system, breakfast was almost the say all 4 times, and without variety

Overall positive..good location..modern..professional service

Well located and nice

This Novotel is very well located with easy access to CDG airport train. The rooms are nice and the staff provides very friendly service with a good attitude. The price of the room is however high. Due to CIVID-19 the breakfast was served to tables so that the staff asked what you wanted for breakfast. Despite of the speed of the staff it takes too much of time. More easier solution should be available like some other Accor hotels had implemented: a buffet but everybody had personal metal servers for picking up bread and other items.

But Restruant staffs are so busy and they don’t provide good service although food is good. Not happy with service from restaurant, specific in breakfast staffs. Never have theses services from Accor before. No smiles. Not welcome and not even have a sense of hospitality manner. I will not come back to this place for sure. Thanks.