Novotel Paris Les Halles Hotel 4 stars

It was amazing. The staff took care of us so well. They even set up something nice in our room for our anniversary (thanks Vincent). They were always helpful and made our stay wonderful.

It was one of the best hotel stays I have experienced in my many years of travel and the nicest from my four trips to Paris. Hotel staff were all attentive, thoughtful and personable. The room was clean, spacious and comfortable and the amenities were also fantastic.

The location is amazing. The room was great as well as the staffs. Especially MO(? Korean staff) was the best. We loved her. She was so helpful and friendly. Room was very clean. We would stay again if we were in paris again.

Very relaxing stay. The bar could do with some tuition on making tea for English visitors! No significant problems though.

We had 2 rooms-a junior suite and a 2 twin bed room. The jr suite was very nice, but the other room with twin beds were oddly arranged. The twin beds were stuck together, which didn't provide enough separation for our adult children. The facility has been updated & is very clean & nice. The lobby is quite large for Paris standards (we go to Paris 2x/year and usually stay at Park Hyatt Vendome or Hotel du Louvre, which are both Hyatt properties at much higher rate). Front desk staff was nice & accommodating. Ice machine & Nespresso machines were convenient. Housekeeping was somewhat disappointing though not terrible. Basically, they just made the beds & replaced the towels. Not much in terms of tidying up things that we're used to, i.e. fluffing up the pillows on the chairs. Would I recommend the facility? Absolutely for novices & families!

It’s was great and you have a very good staff especially the Algerian person named Djamel he was more than helpful My negative Comment is about the breakfast If you have more options food coz there is a Muslim guests and we didn’t find more options only limited choices

It’s a big hotel with nice customer service and staff speak multiple languages. The rooms are very clean though not much character. Many business travelers so if you’re on vacation and don’t want that vibe- this hotel isn’t for you.

The Novotel hotel was modern and close to everything. It sits above the Westfield Paris mall and train hub. It is close to many restaurants and attractions. The room was very nice and the front desk staff was very helpful and accommodating. If you like breakfast, book your room to include breakfast, otherwise it is 24 euro per person for buffet. The only negative was the bar girl who served us dinner and wine at the bar the night we arrived. We ordered 2 glasses of wine and she poured about 50 ml in our glasses and left. Not even a fourth of a glass. After that, we bought our own bottles at Monoprix in the mall and never went back to the bar.

Rooms were very good size and modern. Convenient to have breakfast included and very good selection. Staff were very helpful at the front desk with directions, recommendations etc. Hotel location is excellent with metro access so close.

After check-in, we found hair dryer did not work after I took shower at around 9pm. I claimed it to the front desk, however nothing happen as a repair man had gone back to his home and nobody came to our room. So my wife and I could not dry hair after shampoo at that night. Next morning I had to call front desk to call a repair man, then he came but hair dryer still did not work. I had to go down to negotiate front guys to change room. Fortunately another room was available, so I could change the room without any help from the hotel men. My wife and I took our luggages and bags to the new room. I feel hotel room is OK, but service was not so good. You should have let someone come to check hair dryer and must have offered us to change room before we negotiated it.

Helpful staff. Clean and in the center of Paris

Stayed in an executive room for 8 nights. Being an accor silver member we got an early check in. Our room was spacious and clean. Toiletries were only refilled on the first day. No biggie for us since we always bring our own. Complimentary water bottles were also given only on the first day. That could have been improved. Buffet service was good except that they don’t change the menu, so I hope they do in the future because it gets pretty monotonous specially for those who stay longer. We tried the dinner once and it was good. The bar is better with broader selection of wine and drinks. Location was fantastic, very accessible to train station and restaurants and the mall is right across the hotel. Staff were accommodating and helpful.

Unfortunately, they put us in a room next to hotel room construction, with workers working late into the evening. Additionally, there was no place to style my hair due to there not being a mirror where I could also plug in a curling iron, not ironing board or iron.

Very central, there is a direct access to train station that takes you within the city and to the airport. Just across the hotel is a mall which have a variety of restaurants and shops. Clean rooms, helpful staff. Will definitely stay here again.

Welcoming, helpful, friendly staff. English speaking no problems. High standard of up to date decor and cleanliness. Central location for sight seeing, shopping and eateries. Very comfortable room. Tea and coffee replenished each day. Dressing gown and slippers proved. Body wash shampoo and conditioner good quality. Good and varied breakfast. Good value. A criticism is there was no information booklet about the hotel and room and only limited information on the tv site. Took a while to work out how to use coffee machine.