Novotel Cairns Oasis Resort 4.5 stars

Customer review rating (ALL Rating) 4.3/5 3,087 reviews

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Novotel Cairns Oasis Resort - Image 1
Novotel Cairns Oasis Resort - Image 2
Novotel Cairns Oasis Resort - Image 3
Novotel Cairns Oasis Resort - Image 4
122 Lake Street, 4870 CAIRNS, Australia

Description

Hotel extras

  • Cairns' only swim up pool bar

  • Relaxed contemporary dining at Moku

  • Free, high-speed WiFi throughout the hotel

  • 55" LCD TVs with Chromecast in all guest rooms

  • Modern conference and event spaces with natural light

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room, 2 Double Beds

Photo out of - Superior Room, 2 Double Beds

Our Superior Rooms offer an inviting place to settle in and unwind, with generous space and all the essentials for a comfortable Cairns stay. Step onto your private balcony or terrace and enjoy views across the tropical resort gardens and surrounds.

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 4 pers. max
  • 26 m² / 279 sq ft
  • Bedding 2 x Double bed(s)
See availabilities

Bright, fresh and designed for tropical stays, our Deluxe Rooms pair modern comfort with plenty of space to unwind. Enjoy a dining table for two and your own private balcony, with views across Cairns city, resort gardens or the surrounding mountains.

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Designed for ease and comfort, our Special Access Rooms offer generous space and thoughtful accessible features for a relaxed stay. Located on the ground floor, each room features a private terrace with views across the resort gardens and surrounds.

Max. number of persons
2
Area
From 26 m² / 279 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Towel rack
  • Handheld shower

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Settle into a stylish Deluxe Room, where contemporary comfort meets a relaxed tropical feel. Enjoy generous space, modern amenities, a dining table for two and a private balcony with views across Cairns city, resort gardens or surrounding mountains.

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Sink into the tropical resort atmosphere in our Deluxe Pool View Rooms. Spacious and inviting, each room pairs modern comforts with a dining table for two and a private balcony overlooking the lagoon-style pool and lush resort surrounds.

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Overlooking the lagoon-style pool, our Deluxe Pool View Rooms bring the resort atmosphere to your stay. Enjoy a spacious interior with modern comforts, a dining table for two and a private balcony with a relaxed tropical outlook.

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Suite

Deluxe Suite

Photo out of - Deluxe Suite

Enjoy more room to unwind in our spacious Deluxe Suites, featuring a separate bedroom and ensuite, generous living and dining area, and private balcony overlooking the lagoon-style pool. Ideal for up to two adults and two children.

Max. number of persons
3
Area
From 54 m² / 581 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Hotel location

Novotel Cairns Oasis Resort

122 Lake Street
4870 CAIRNS
Australia

GPS:-16.918613, 145.772766

Telephone
Fax +61 7 4080 1847
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 314 rooms
  • 3 rooms for people with reduced mobility
  • 20 connecting rooms
  • 314 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • German
  • English
  • Indonesian
  • Japanese
  • Thai
  • Chinese Mandarin

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

5 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Services for children

  • Children''s Club for 0 to 3 years
  • Children''s Club for 3 to 6 years
  • Childrens Club for 6 to 12 years
  • Board games available
  • Play area
  • Green area
  • Tourist guide for families

Well-being

Lagoon beach pool & swim up bar

  • Outside
  • On site

Resort Gym

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 1.9 m / 6.23 ft

  • Parking pricing: 9.30 € 15 AUD Per day
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs

Security

  • Sprinkler
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

MOKU BAR + GRILL

Photo out of - MOKU BAR + GRILL

A tropical sanctuary where good vibes begin and summer never ends. Experience the good life under the swaying palms, laze away the sunny days or mingle by the swim up bar and sip on expertly crafted cocktails. Feast alfresco in the balmy evening breeze.

Cooking style
Regional
Chef name
Damon Georgiou
Capacity
300
Accessibility
Accessible service
122 Lake Street, 4870 Cairns, Australia
Telephone +61 40801888
Menu PDF
Cocktail menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Meals by the swimming Pool

Payment

  • Credit card
  • Luncheon voucher
  • Holiday voucher
  • Apple Pay
  • Contactless
  • Other

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

A tropical sanctuary where good vibes begin and summer never ends. Experience the good life under the swaying palms, laze away the sunny days or mingle by the swim up bar and sip on expertly crafted cocktails. Feast alfresco in the balmy evening breeze.

Moku Beach Club is the swim-up pool bar offering light snacks and cocktails and is open daily.

Start your day right with a delicious buffet breakfast at MOKU Bar + Restaurant, available daily. Indulge in a wide array of fresh and flavourful options, including seasonal fruits, pastries, hot dishes, and made-to-order selections.

At Novotel Cairns Oasis Resort, recharge your energy using our free training equipment: cardio, weight training, stretching and more. Enjoy a rejuvenating workout in a serene setting to enhance your overall well-being during your stay.

Memorable Cairns weddings are made at Novotel Cairns Oasis Resort. Couples can choose from a range of indoor-outdoor reception areas, with the hotel's tropical gardens, lagoon pool and island-style pool cabana providing the most beautiful of backdrops.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,087 reviews

Customer review rating 4.5/5

Nathaniel C. Families - Confirmed reviews ALL

Customer review rating 3.0/5

Etyene S. L. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Steve S. Business - Confirmed reviews ALL

Customer review rating 2.5/5

Greysi P. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Sophie W. Couples - Confirmed reviews ALL

Customer review rating 3.0/5

Etyene S. L. Families - Confirmed reviews ALL

The hotel has some fantastic highlights, but unfortunately, the room quality and some aspects of the service made our stay disappointing. Room and cleanliness: The bed was extremely uncomfortable, with an old, uneven mattress that sagged in the middle, created a dip, and creaked every time I moved. I woke up with back pain. The pillows were equally disappointing, sinking too much and shedding feathers. The floor was dirty, the air conditioning looked dirty, and the upholstery in the room and throughout the hotel appeared stained and unclean. I also noticed an unidentified insect bite on my son during our stay. I cannot say what caused it, but it was concerning. Pool view: I specifically booked and paid extra for a pool-view room, but the view was heavily obstructed by a structure. This was very disappointing, as the view did not meet my expectations for the room category I paid for. Food: Breakfast was excellent, with a great selection. However, the hotel’s other food was very average, and the pizzas were particularly terrible. Facilities and activities: The swimming pool is wonderful and definitely one of the hotel’s biggest assets. The reptile visit organised at the hotel was amazing and a memorable experience for my son. The children’s activities were not particularly impressive, although we did not have much time to participate in them. Staff and service: The staff were generally friendly, especially the wonderful team at the breakfast entrance. The younger reception staff were also great. Unfortunately, some of the older reception staff came across as grumpy, arrogant, impatient and unwelcoming, sometimes making me feel judged rather than welcomed. Another major disappointment was the lack of assistance with luggage. As a mother travelling alone with a young child, I would have appreciated some help carrying our bags. There was a luggage trolley at reception, but no one offered assistance, even though it was clear that I was managing everything alone. The trolley seemed to be there for decoration rather than practical use. Location: The location is perfect! Everything is within easy walking distance, and many tours offer hotel pick-up, making it extremely convenient for families and travellers. Overall: The hotel has an excellent location, a beautiful pool, a great breakfast and some fantastic family experiences. However, the poor condition and cleanliness of the room, uncomfortable bedding and inconsistent reception service significantly affected our stay. For the price paid, I expected a much better standard of accommodation and service. With better room maintenance, improved cleanliness and more attentive hospitality, this hotel could offer a much better experience.

Customer review rating 4.5/5

Steve S. Business - Confirmed reviews ALL

great place, great staff, great amenities

Customer review rating 2.5/5

Greysi P. Friends - Confirmed reviews ALL

Unfortunately, my experience at Novotel Cairns Oasis Resort was not what I expected, especially considering the reputation and standards I associated with the hotel. There were some basic amenities missing from the room, such as complimentary bottled water, toothbrushes and toothpaste, which I would have expected to be provided for guests. Another disappointing aspect was the housekeeping. The cups we used for tea and coffee were not cleaned or replaced, which made the overall room service experience feel below standard. These may seem like small details, but they make a big difference to a guest's comfort and overall experience. The only real positive was the pool area, which was lovely and a great place to relax. However, unfortunately, that was the highlight of our stay. Overall, I expected a much better experience from Novotel and was left disappointed by the lack of basic amenities and attention to detail. I hope the hotel takes this feedback on board and improves its service for future guests.

Customer review rating 5.0/5

Sophie W. Couples - Confirmed reviews ALL

Swim up bar was the perfect spot to spend our afternoons. Walking distance to everywhere we wanted to be.

Customer review rating 5.0/5

Amanda K. Families - Confirmed reviews ALL

The kids loved the buffet breakfast, animals at breakfast and the amazing pool! My husband and I loved the food and how relaxed and well organised the hotel is :)

Customer review rating 5.0/5

Lauren X. Business - Confirmed reviews ALL

Lovely stay as a part of the QRSS Futsal championships. Staff were accomodating and facility was great!

Customer review rating 5.0/5

Neil S. Families - Confirmed reviews ALL

Been there twice and enjoyed both occasions

Customer review rating 5.0/5

Anita W. Solo - Confirmed reviews ALL

My overall experience at the resort in Cairns was absolutely beautiful. I had such a relaxing and memorable stay. The atmosphere was lovely, the facilities were fantastic, and it was the perfect place to unwind and enjoy some much-needed time away. I thoroughly enjoyed my stay and would definitely love to return. Thank you for making my time in Cairns so special I really loved it at Novotel Cairns.

Customer review rating 4.0/5

Karen Y. Families - Confirmed reviews ALL

This is our fourth stay as a family and Novotel is a big part of why we come back to Cairns. It has a real holiday feel.

Customer review rating 4.5/5

Charles J. R. Families - Confirmed reviews ALL

We had a great family time with two kids primary school age.

Customer review rating 5.0/5

Anita N. Business - Confirmed reviews ALL

Very accommodating

Customer review rating 5.0/5

Scott D. Families - Confirmed reviews ALL

Stayed during school holidays, while busy the motel staff handled the rush of happy hour well. We appreciated the reptile show, our granddaughter particularly loved the UV scorpion and snake. The animals were well cared for and owners very patient and well informed.

Customer review rating 3.0/5

Susan C. F. Couples - Confirmed reviews ALL

It was the school holidays, which coming from the uk we were not aware of, so our room could not be changed. Breakfast was okay but dinning room never looked inviting in the evening. The oasis pool area although nice looking was full of children. They also sell day tickets for it so it is not just for guests. The sun bed covers were never removed in the evening so when in rained overnight they were soaked by the morning. Sunbeds never rearranged tidily like most hotels we have visited in the past. Good for families not couples.

Dear Susan, Thank you for taking the time to share your insights regarding your recent stay at Novotel Cairns Oasis Resort. I appreciate your feedback and understand your concerns about the accommodations and amenities. I am pleased to hear that you found the bed comfortable. However, I regret that the view from your room did not meet your expectations and that the balcony seating was limited. During peak seasons, such as school holidays, room changes can be challenging, and I apologize for any inconvenience this may have caused. Your comments regarding the dining experience and the pool area are noted. We strive to create a welcoming environment for all our guests, and your observations regarding the sunbeds and pool usage will be taken into account. We aim to cater to families and couples alike and appreciate your perspective on this matter. Thank you again for your feedback, and we hope to welcome you back in the future for a more enjoyable experience. Kindest Regards Aaron Rooms Division Manager Novotel Cairns Oasis Resort

Customer review rating 5.0/5

Vincent M. Families - Confirmed reviews ALL

The stay was comfortable it was a short walk to the esplanade and the pool and bar was great

Customer review rating 4.0/5

Michael A. Couples - Confirmed reviews ALL

Only issue room 480. We are older couple quietly watching TV. Staff member at 9.45pm knocked door following noise complaint. He could see no issue. 10.15 neighbour knocked saying we were keeping baby awake. We could hear baby at times. Issue with door to joined rooms!!!!! Management needs to be aware.

Customer review rating 5.0/5

Chelsea M. Families - Confirmed reviews ALL

Staff friendly and willing to assist where needed. Everything needed was available. Family friendly. Room always cleaned to fantastic standards and restocked. Walking distance from beach, supermarket, cafes, restaurants, kids water lagoon.

Customer review rating 5.0/5

Shaun W. Solo - Confirmed reviews ALL

Such a nice clean place to stay with lovely food drinks and atmosphere

Dear Shaun, Thank you for your delightful feedback regarding your recent stay. It is a pleasure to hear that you enjoyed our clean facilities, food, and atmosphere, as well as the outstanding service from our staff. We look forward to welcoming you back again for your next visit. Warm regards, Becka Novotel Cairns Oasis Resort

Customer review rating 4.5/5

Batoul T. Families - Confirmed reviews ALL

The staff are very kind and helpful my kids enjoyed the stay and had a great time at the pool

Dear Batoul, Thank you for your kind words regarding your recent stay. We are delighted to hear that your children enjoyed the pool and that our staff made your experience enjoyable. Your feedback means a lot to us and motivates our team to continue providing exceptional service. We hope to welcome your family back for another enjoyable experience in the future. Warm regards, Becka Novotel Cairns Oasis Resort

Customer review rating 2.5/5

Kirsty F. Families - Confirmed reviews ALL

Resort was good but the buffet breakfast was not great the intercontinental buffet is much better, bacon soggy, accompaniments dry or bland improve this and people would come back!

Other web-users rate our hotel

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  • 1,014 reviews 8.7/10 Pool
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  • 670 reviews 4.8/10 Comfort
  • 530 reviews 8/10 Breakfast

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