Novotel Amboise Hotel 4 stars

This was the first time I stayed at this hotel and my impression was positive. I liked its quiet location, free of charge parking facilities, comfortable and sizeable room. The restaurant had a good variety of dishes to choose from. Wine selection was limited. The buffet breakfast was plentiful, although I am beginning to doubt the quality of buffet service due to hygiene concerns. Some unscrupulous customers have no respect and will poke their dirty fingers into food and tools.

It was a stopover at trip back home. Room adequate for a one night stay for 3 persons. Convenient to gave a decent dinner and a good breakfast to start trip back home.

We really enjoyed our stay at the Novotel Amboise, close enough to the city centre but extremely quiet, staff was brilliant

I have stayed at this hotel several times. It is a welcoming feeling from the moment you arrive to the moment you leave. The rooms are comfortable and a good night’s rest is given. The restaurant is very good position and the food excellent.

good location , quiet hotel ideal place to relax and visit local attractions in Amboise

Good location. Most of advantages of major hotel chain. Sadly other guests on bus tours leaving early We're noisy and inconsiderate.

Excellent value

We stayed 4 nights .Great location, great view from room and restaurant .Room and facilities good. Air conditioning great! Pool, tennis, golf, table tennis and other games available, public areas, easy parking, bar etc.good. BUT...staffing in dining room for breakfast and evening meal was completely inadequate for numbers of guests and coach parties to be catered for within the times available. Dinner orders wrong, one time with food uncooked and being sent back. The range of breakfast food was OK, fairly standard, but the organisation/service/table clearing in general inadequate for the numbers of diners. Scrambled eggs with a candle flame as a heater does NOT work- it was never hot. Coffee machines are slow- do as other hotels do and send a waiter round pouring coffee/tea at the tables. Staff were pleasant, friendly and trying hard, but simply too few to cope with the number of dining guests to be served within the time frames that the coach groups in particular,had to stick to. One evening there were 2 large coach groups plus other guests with just 2 staff on duty. Efficient service with better staffing levels matters, particularly if you want customers to return. Novotel management should anonymously experience their own service. Over the last 20 years we have stayed in over 70 hotels in mainland Europe, and feel confident in our judgement that on the dining experience, Novotel definitely could do better.

We were all very happy with the hotel and your lovely staff who were very helpful pleasant and kind. the room was clean but very hot. I was however disappointed when I was asked to pay again even though I had paid in full before coming to the hotel I spent over an hour of my valuable time trying to convince reception that all had been paid and in fact showed her my bank statements to prove this. This was embarrassing time consuming and extremely annoying and when she finally realised that she had mistake she still insisted that I owed an additional 60 Euros. At that point I was fed up with arguing and rushing to make sure I didn't miss my plane on account of all this so I just paid the extra 60 euros which I don't know why. Obviously this left us with a bad taste after what could have been a good memory of a lovely holiday.

Excellent location with a view of the chateau, grounds with pool etc. Excellent dinner in the restaurant and staff very friendly and helpful. Ample parking. Good room and only disappointment was powdered milk in the coffee machine at breakfast.

This hotel is just outside of Amboise and in a stunning location. Our family stay was for one night only but we found the time to pay a quick visit to the vast Sunday market. The hotel itself is comfortable and downstairs well furnished. If you are thinking of using the hotel as a stop over, do book dinner ahead as they were completely full, better still, have a meal in beautiful Amboise, France at its most authentic.

Had a great stay. Comfy, clean and quiet. Staff really good. Shame the room was not ready on arrival but we found something to do.

Comfortable Practical Good place to stay

The hotel is ok, but I would not consider it a 4 stars hotel. The service was not so kind... you don't feel like they want to make your stay pleasant.

The receptionists at check-in and check out were excellent and clearly explained things to us in English. The rooms were comfortable, clean, and had nice views. The pool was beautiful, but a little bit cold. The breakfast was delicious and had a lot of choices.