ibis Saint-Gratien-Enghien-les-Bains 3 stars

Customer review rating (ALL Rating) 4.3/5 363 reviews

Hotel extras

  • Close to Enghien-les-​Bains Lake

  • Rooms with balconies

  • Rooms fully renovated in 2020

  • 30 minutes from Paris Charles de Gaulle Airport and Parc Astérix

  • Be in Paris in less than 30 min via the nearby RER C

ALLSAFE approved hotel

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Hotel location

ibis Saint-Gratien-Enghien-les-Bains

54 Place de la Gare
95210 SAINT GRATIEN
France

GPS:48.964126, 2.285607

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

BISTRO REGENT

Non contractual photo

Looking for a restaurant in a relaxed setting? Then check out our new Bistro Régent restaurant. A tasty menu that combines generosity and simplicity. And foodies can have all-you-can-eat fries.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  363 reviews

TripAdvisor Rating  3.5/5  208 reviews

Very excited

Customer review rating 4.0/5

Abdiwahab Couples - Confirmed reviews ALL

Nice welcoming, but unfortunately some staff don’t speak English they just speak French, me and my wife slightly experienced difficult in language as we speak English, at the first morning we woke up and came down to restaurant around 10:17am as the last breakfast is 10:00am so we wanted to see what we can do since it’s our fault that we came late, but they are speaking French only..! I loved the style and how well organised the rooms are and also I am a football player and I found a nice sports channels were available on the TV in room, Thank you very much for your reservations.

Nice location close to public transport, friendly staff

Customer review rating 4.0/5

Yacine Business - Confirmed reviews ALL

4 nights stay, calm neighborhood nice to go for a short walk. Staff always friendly and helpful. Large rooms with all the equipement you need.

Dear Yacine , thank you for taking the time to share your review following your stay at hotel Ibis Saint Gratien - Enghien les Bains. We are glad to know that you appreciated the friendliness of our staff and the comfort of our rooms. What a delight to read that you enjoyed your overall experience here. We would love to have the opportunity to welcome you back and give you everything you dreamed of. Best Regards, Josephine - Hotel manager

Well located and good stay!

Customer review rating 5.0/5

K. Business - Confirmed reviews ALL

Anytime I come to France I will come to this hotel specially because of Sandrine. This woman was so nice and human. She is so great in communication with others and does her job with love and care. Thanks Sandrine for being so nice.

Dear STEVANIS, thank you for taking the time to share your review following your stay at hotel Ibis Saint Gratien - Enghien les Bains. We are glad to know that you appreciated the friendliness of our staff and specially because of Sandrine. What a delight to read that you enjoyed your overall experience here. We would love to have the opportunity to welcome you back and give you everything you dreamed of. Best Regards, Josephine - Hotel manager

Coin tranquille

Customer review rating 3.5/5

Mal Couples - Confirmed reviews ALL

Personnel top

Chère M., nous vous remercions pour vos commentaires suite à votre séjour à l’hôtel Ibis Saint Gratien - Enghien Les Bains***. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau. Joséphine – Directrice de l’hôtel

Well located

Customer review rating 2.5/5

Laetitia K. Couples - Confirmed reviews ALL

Was waken up in the middle of the night by the fire alarm / drill . There was no emergency it was only done because the police had requested it. Lots of noise on my floor (5th floor) could hear a man banging and kicking the door with his foot shouting out open the door , then the arrival of the police made it worse ! . There was no apologies on behalf of the hotel staff whatsoever .

Dear Laetitia, First of all, thank you for your detailed, honest and consistent review. I would like you to know that I was very disappointed to read your comments about the Front Desk team’s behaviour for which I would like to apologize . At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We make every effort to ensure our guests get a wonderful and memorable stay . We sincerely take your feedback to heart and we aim to ensure that every guest leaves our hotel with a positive and memorable experience. I do hope that you will allow us to provide you with a better experience next time you visit Saint - Gratien. Best regards, Joséphine - General Manager

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Other web-users rate our hotel

  • 139 reviews 8.1/10 Location
  • 285 reviews 5.2/10 Room
  • 263 reviews 9/10 Service
  • 5 reviews 6.2/10 WiFi
  • 121 reviews 6.3/10 Cleanliness
  • 81 reviews 8.3/10 Breakfast
  • 54 reviews 3.5/10 Amenities

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