ibis Saint-Gratien-Enghien-les-Bains Hotel 3 stars

Customer review rating (ALL Rating) 3.9/5 920 reviews

Information message

ibis Saint-Gratien-Enghien-les-Bains
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+ 14 Services

Hotel extras

  • Advantage 1

  • Rooms with balconies

  • Rooms fully renovated in 2020

  • 30 minutes from Paris Charles de Gaulle Airport and Parc Astérix

  • Be in Paris in less than 30 min via the nearby RER C

Hotel location

ibis Saint-Gratien-Enghien-les-Bains

54 Place de la Gare
95210 saint-gratien
france

Fax: (+33)1/30108810

Check-in from 12h00

Check out up to 12h00

  • SAINT GRATIEN: 

  • By plane

    ROISSY CDG At 30km / 18 miles

  • By car

    A15 At 2km / 1 miles

  • By car

    A86 At 2km / 1 miles

  • By train

    RER C At 0km / 0 miles

  • By train

    ST GRATIEN At 1km / 0 miles

GPS:48.964126, 2.285607

Hotel services

Check-in from - Check out up to

In summary
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR Non contractual photo

Enjoy a wide selection of internationnal drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 50

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
ibis Saint-Gratien-Enghien-les-Bains

100% genuine reviews from our guests

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ALL Rating 3.9/5

920 reviews

TripAdvisor Rating 3.5/5

196 reviews

Customer review rating 5.0/5

Anonymous Solo - 22/08/2021 Confirmed reviews ALL

Au top

Monsieur S., Nous vous remercions pour vos commentaires suite à votre séjour à ibis St Gratien - Enghien-Les-Bains. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, monsieur, en l’expression de nos sentiments les meilleurs. Mame THIAM Directrice

Well located

Customer review rating 3.0/5

Anonymous Couples - 15/08/2021 Confirmed reviews ALL

We did receive a room giving directly to the street at the rail main station from Saint-Gratien although I did request it.

Monsieur B., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis St Gratien - Enghien-Les-Bains. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, monsieur, en l’expression de nos sentiments les meilleurs. MameTHIAM Directrice

Close to my customer

Customer review rating 4.5/5

Luc Business - 26/07/2020 Confirmed reviews ALL

I like the parking next to the hotel looks save

Hotel in a good location near RER C and with comodities near by

Customer review rating 4.5/5

Carlos G. Business - 29/02/2020 Confirmed reviews ALL

The experience has been good and for sure will repeat. The location very close of the station is a + , and outside there is many restaurants , lebanese, japanese, kebab... The rooms are good , just the TV who is small sized vs other Ibis i been. Besides that all fine. The staff is good too. Good communication and reactive. One little thing , please do more madeleines for breakfast (-:

Newly refitted hotel

Customer review rating 3.5/5

Martin Families - 22/02/2020 Confirmed reviews ALL

Room excellent apart from bed which could be better quality. Poor pressure in shower with feeble excuse given ( blaming it on the law is reserved for the French civil service). Reception staff excellent but services need closer supervision i.e. items running out at breakfast, room not serviced etc. However overall satisfactory.

Location, given not so good room

Customer review rating 3.0/5

Bangaly C. Business - 24/01/2020 Confirmed reviews ALL

Second time staying at this hotel, I must admit the room was not even ok.

Ibis it’s ok

Customer review rating 4.0/5

Massimiliano R. Business - 26/11/2019 Confirmed reviews ALL

I often use Ibis hotels during my trips for business. Ibis S Gratien it’s located nearby the airport and people are always nice and available. Room it’s clean, the one I had last time had a bad smell in the bathroom, probably from the drains, and the stairs to go down in the lobby were not properly cleaned.

Second visit, as good as before

Customer review rating 4.5/5

Allen D. Couples - 01/04/2019 Confirmed reviews ALL

Convenient for our purposes, staff friendly and helpful.

Excellent stay

Customer review rating 5.0/5

Colin Couples - 05/03/2019 Confirmed reviews ALL

We were greeted warmly and given the name of a very good local restaurant.

Very comfortable

Customer review rating 5.0/5

Peter K. Families - 15/11/2018 Confirmed reviews ALL

We,were very happy at then Ibis Hotel where all the staff were very helpful.

Dear PETER K., We very much appreciate your comments regarding your stay at the ibis Saint-Gratien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shaf.

Enjoyed every aspect of my stay

Customer review rating 5.0/5

Emongo P. N. Friends - 23/10/2018 Confirmed reviews ALL

Good location. .near the train station. .nice people around. .clean and friendly staff

Customer review rating 4.0/5

Mj Business - 10/10/2018 Confirmed reviews ALL

Conforme

Old hotel

TripAdvisor rating 2.0/5

adrianhaaa Business - 18/07/2018 TripAdvisor review

Old vetuste hotel cwich does not meet the Ibis standard. Hotel needs an urgent refreshment. Breakfast ok (for the price), staff ok. Great location and big parking (the one covered related to the train station.

Unfortunately does not meet a Ibis Standard

Customer review rating 1.5/5

Adrian Business - 17/07/2018 Confirmed reviews ALL

Dear Hotel Manager, I stayed in your hotel but unfortunately I remain dissatisfied (for your reference, room number 206) 1. Old vetuste rooms 2. No ventilation in bathroom 3. Mold in bathroom 4. Bed linen somewhat not fresh and clean 5. Smoking smell in the room! (I have requested a non smoking room prior booking) Positive thing now: 1. Breakfast was better than the room experience, but somehow not as in other Ibis hotels. 2. Location Taking into consideration the above things, I can confirm that I will not return to this hotel. Have a great day Adrian

Dear ADRIAN H., Thank you for taking the time to tell us about your experience at the ibis Saint-Gratien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mame NDOYE Manager

Dormir

Customer review rating 5.0/5

Npaly Solo - 01/05/2018 Confirmed reviews ALL

Excellent

The coolest place home away from home

TripAdvisor rating 5.0/5

Sudesh M Business - 15/09/2017 TripAdvisor review

Being nearest to the railway station, commuting to other places in Paris becomes most easier. It is easier for my customer to pick me up. Its away from the city and is more quieter. Staying in IBIS Saint Gratien is like staying home. Very courteous staff and very good atmosphere.

My journey to Soisy.

TripAdvisor rating 4.0/5

Brubil Friends getaway - 08/10/2015 TripAdvisor review

My stay was very good for the time I could spend in the hotel room. Breakfast was good. Second day I couldn't get in the room with my card. At the reception the card was reactivated and I could enter again.

Needs improvement

TripAdvisor rating 3.0/5

Peter594 Couples - 03/12/2014 TripAdvisor review

Convenient for train to central Paris (about 25 minutes) and local shops & restaurants. Pleasant staff. But hotel was noisy both internally and externally (the window sound-proofing was ineffectual).Our room smelt had a stale cigarette smell even after third day.

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