ibis budget Paris Gennevilliers 2 stars

Customer review rating (ALL Rating) 3.9/5 555 reviews

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Description

Hotel extras

  • For 1, 2 or 3 people, enjoy the very latest Nest concept of ibis budget rooms.

  • Room equipped with the comfort of a cozy duvet, shower and toilet.

  • Enjoy the flat-screen TV, multimedia connections and WIFI.

  • New hotel, opening in April 2018

  • Reception open on a 24/7 basis

Our accommodation(s)

Hotel location

ibis budget Paris Gennevilliers

5 Avenue Des Louvresses, Zac Des Louvresses
92230 GENNEVILLIERS
France

GPS:48.942056, 2.30495

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Bistro Charbon

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  555 reviews

TripAdvisor Rating  4.0/5  79 reviews

Rooms weren't ready for our group of 57 people, no apology came

Customer review rating 1.5/5

Monika G. Friends - Confirmed reviews ALL

Apart from JUST two rooms – no other rooms had bed linen on blankets. They told the guide that they had some problems with laundry company – to be honest – we don’t care. We paid for prepared rooms and they were not prepared. Everything was solved in a way that the receptionist broughts blankets with bed linen from rooms that were not occupied. Why it was not prepared before? They were solving this till 22:50 night with help of our guide and teachers. Timings for breakfast: we were told that these should be agreed directly with the hotel. We did it (we needed 2 time slots for breakfast), it was sent there 4 months before trip. Confirmed from the side of hotel. When they arrived the receptionist told them nothing was agreed. How come if I have in the email? Deposit – the hotel wanted 500 EUR deposit from the group. It also was not agreed before. What I am very disappointed is that no apology came, no compensation, nothing. Just the form for evaluation arrived - here you have it.

Hello We are very sorry to know that your stay was not as you thanks to be The day of you arrival We had a problem of delivry We are very sorry ! Things it happens !!!! Our collegue Mattia did all his utmost to satisfy all the group We are very sorry Many thanks to you Abdel Channa Premier de réception

Helpful staff

Customer review rating 4.5/5

Paul B. Solo - Confirmed reviews ALL

The staff at the hotel were helpful with any queries and questions I had. I was on a bicycle and they took that into account really well so I could keep my bike secure at night.

Bonjour Nous sommes heureux d’apprendre que votre séjour s’est bien déroulé Toute l’équipe de l’hôtel vous remercie Nous espérons vous voir prochainement dans notre hôtel Abdel Channa Premier de réception

too basic

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Not satisfied, breakfast very poor, room not comfortable for me

Hello We are very sorry That your trip was not as you whished to be !!! We hope next time We will satisfy your trip ; many things will be added to breakfast !! Hope We see you next time on our hôtel Best regards Abdel Channa Premier de réception

Good stay and great location

Customer review rating 4.0/5

Mk Solo - Confirmed reviews ALL

Very good experience at Ibis Gennevilliers. Quite friendly staff, very clean place. No bugs as I was afraid off. Daily cleaning. Good location with public transportation nearby. Overall I had a pleasant stay. Only that cleaning staff is a bit pushy sometimes in the morning.

Dear MARC K., We very much appreciate your comments regarding your stay at the ibis budget Paris Gennevilliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Far away location

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

The room is very small and not comfortable. The hotel is far away from the RER C, you can take the bus .

Dear ADRIANA D., Thank you for taking the time to tell us about your experience at the ibis budget Paris Gennevilliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 367 reviews 4.9/10 Location
  • 665 reviews 5.5/10 Room
  • 541 reviews 7.7/10 Service
  • 12 reviews 6.4/10 WiFi
  • 375 reviews 6.8/10 Cleanliness
  • 212 reviews 4.2/10 Breakfast
  • 75 reviews 2.8/10 Amenities
  • 69 reviews 3.6/10 Food

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