ibis budget Saint Gratien Enghien les Bains 2 stars

Customer review rating (ALL Rating) 3.8/5 566 reviews

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Description

Our accommodation(s)

Room

TRIPLE - Room with a large bed and a bunk bed

Non contractual photo

  • 3 pers. max
  • Bedding 1 x Double bed(s) and 1 x Bunk bed(s)

Hotel location

ibis budget Saint Gratien Enghien les Bains

2/8 Boulevard Pasteur
95210 ST GRATIEN
France

GPS:48.965549, 2.282455

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  566 reviews

TripAdvisor Rating  3.5/5  314 reviews

Well located, fantastic staff

Customer review rating 5.0/5

Catalina Friends - Confirmed reviews ALL

Thank you for a great stay at your Hotel. We were very happy.

Dear CATALINA D., We very much appreciate your comments regarding your stay at the ibis budget Saint-Gratien Enghien-les-Bains. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Efficient rooms, clean, unbeatable price for Ile de France

Extremely dissatisfied

Customer review rating 0.5/5

Tomas Friends - Confirmed reviews ALL

No answer to communication prior to our stay. Upon arrival rude receptionist. Not ready rooms upon arrival.

Madame/Monsieur K., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Saint-Gratien Enghien-les-Bains. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Budget sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs.

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Friendly staff. Nice rooms.

Dear HESHAM A., We very much appreciate your comments regarding your stay at the ibis budget Saint-Gratien Enghien-les-Bains. services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lovely location

Customer review rating 0.5/5

Emmanuel Couples - Confirmed reviews ALL

Corridor and room smelling of cigarette. Bathroom very dirty, bed lining wasn't changed "room 310"for 3 days, stain all the wall / floor tiles. No kettle, No electric iron, not even a small bottle of water which cost 0.30 Euro. The receptionist on Sunday morning is nasty, it's like he was forced to be at work.

Dear MANG D., Thank you for taking the time to tell us about your experience at the ibis budget Saint-Gratien Enghien-les-Bains. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 289 reviews 8.9/10 Location
  • 574 reviews 3.5/10 Room
  • 468 reviews 8.6/10 Service
  • 355 reviews 3.1/10 Comfort
  • 343 reviews 2.4/10 Cleanliness
  • 108 reviews 6.4/10 Breakfast
  • 73 reviews 3.8/10 Vibe
  • 73 reviews 2.1/10 Amenities

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