This place was filthy, smelled strongly of cigarettes, and was clearly not cleaned properly. There were stains and marks all over the walls and in the corners of the room. Honestly, calling this place a hotel is generous. It is more like a filthy hostel.
The hairdryer situation was also ridiculous. I had no idea who had borrowed it or when it would be returned, so I had no idea when I could use it.
The worst part, however, was the so-called manager. Another member of staff had told me I could use the microwave in the morning, so I used it to heat my food. The manager suddenly appeared and told me it was only for breakfast guests until 9:30 am. Fine, I understood the rule, but he actually tried to pull my food out while it was still heating!
His own staff had given me the wrong information, yet instead of showing basic understanding and waiting a few minutes for my food to finish heating, he treated me terribly and left me with a half-heated, lukewarm meal. I explained that the mistake was not my fault, but he still behaved this way. It felt deliberately spiteful.
To make matters worse, he mocked my English ability despite his own English being far from perfect. Absolutely pathetic behaviour, both for someone who calls himself a manager and for someone dealing with hotel guests.
Even if the rules were legitimate, there is no excuse for treating a guest like this. The place was already dirty and unpleasant, but the manager’s behaviour made the experience even worse. I would never recommend this place to anyone.