ibis budget Saint Gratien Enghien les Bains 2 stars

Customer review rating (ALL Rating) 3.7/5 484 reviews

Our accommodation(s)

Room

TRIPLE - Room with a large bed and a bunk bed

Non contractual photo

  • 3 persons
  • Bedding 1 x Double bed(s) and 1 x Bunk bed(s)

Hotel location

ibis budget Saint Gratien Enghien les Bains

2/8 Boulevard Pasteur
95210 ST GRATIEN
France

GPS:48.965549, 2.282455

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wi-Fi

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  484 reviews

TripAdvisor Rating  3.5/5  310 reviews

SUPER ACCUEUIL TEAM TOP

Customer review rating 5.0/5

Jacques G. Business - Confirmed reviews ALL

HOTEL TRES BIEN CALME PROPRE EQUIPE TOP SYMPA

Cher monsieur G., Nous vous remercions pour vos commentaires suite à votre séjour. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

Well located

Customer review rating 2.5/5

Anonymous Solo - Confirmed reviews ALL

My room (2013) smelled so bad with cigarette smoke and the cover of the flush button of the toilet was gone off and in bad shape. The shower wall was not cleaned properly and the shower head holder was completely broken so I needed to hold it all the time during the shower. Bed sheets had burned stain of the cigarette buds.

Dear AIKO D., Thank you for taking the time to tell us about your experience at the ibis budget Saint-Gratien Enghien-les-Bains. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Not clean

Customer review rating 2.0/5

Reda M. Couples - Confirmed reviews ALL

The problem was that the room wasn't clean at all especially the bathroom

Dear MOHAMED REDA m., Thank you for taking the time to tell us about your experience at the ibis budget Saint-Gratien Enghien-les-Bains. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

It was nice and clean and accesible to rer

Dear BENELYN R., We very much appreciate your comments regarding your stay at the ibis budget Saint-Gratien Enghien-les-Bains. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 3.5/5

Saif Couples - Confirmed reviews ALL

Good location. Staff were kind and the owner was so friendly and respectful. My only issue was the bathroom. There was a big patch of damp in the showwer and mould issues and the airvent was absolutely caked in dust so i hadent put the heating on (as we were visiting in November average temp 5-10c). The only other issue was the door entry. Say if we went out for dinner. We would have to ask someone to let us in via the buzzer and i felt bad doing so, so a system where we could enter ourselves would be good.

Dear Klaudia R., We very much appreciate your comments regarding your stay at the ibis budget Saint-Gratien Enghien-les-Bains. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 227 reviews 8.6/10 Location
  • 574 reviews 3/10 Room
  • 409 reviews 8.4/10 Service
  • 347 reviews 2.3/10 Cleanliness
  • 345 reviews 3/10 Comfort
  • 106 reviews 5.4/10 Breakfast
  • 72 reviews 1.9/10 Amenities
  • 61 reviews 4.3/10 Vibe

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