ibis budget Saint Gratien Enghien les Bains 2 stars

Customer review rating (ALL Rating) 4.0/5 1,636 reviews

ibis budget Saint Gratien Enghien les Bains
See on a map
+ 7 Services

This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Saint Gratien Enghien les Bains

2/8 Boulevard Pasteur
95210 st gratien
france

Fax: (+33)1/34173395

Check-in from 12h00

Check out up to 12h00

  • By plane

    ROISSY CDG At 27km / 16 miles

  • By train

    RER C ET TRAIN At 0km / 0 miles

GPS:48.965549, 2.282455

Our accommodation(s)

TRIPLE - Room with a large bed and a bunk bedNon contractual photo

  • Max. number of persons: 3
  • Wireless internet in your room
  • Business Desk

Our guest reviews for
ibis budget Saint Gratien Enghien les Bains

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

1,636 reviews

TripAdvisor Rating 3.5/5

301 reviews

What a bad experience

Customer review rating 0.5/5

Sajjad Couples - 20/11/2021 Confirmed reviews ALL

First of all during check-in was disaster. Too much delay. While went to room we found its dirty and inside toilet was not flushed :( I mean seriously We used to travel lot and basic located by Paris but this time we reserved this hotel for experience and omg experience .

Dear SAJJAD AHMAD C., Thank you for taking the time to tell us about your experience at the ibis budget Saint-Gratien Enghien-les-Bains. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Customer review rating 4.0/5

Anna Couples - 09/11/2021 Confirmed reviews ALL

Great team, very polite and helpful people working there. Hôtel is also well located

Dear ANNA I., We very much appreciate your comments regarding your stay at the ibis budget Saint-Gratien Enghien-les-Bains. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Quality is in accordance with the price

Customer review rating 3.0/5

Jack Couples - 22/09/2021 Confirmed reviews ALL

Location is on a busy junction hence difficult to park the car. Luckily there is a parking close to the hotel (at the time of our stay, no money was needed because of some malfunctioning). 3 days before my arrival I send a mail to the hotel. This has not been answered. I also tried to make a phonecall to the hotel, but the number can not be reached. THIS IS VERY BAD!

Well located

Customer review rating 3.5/5

Mr A. Couples - 20/09/2020 Confirmed reviews ALL

Easy check in and check out process. Overall the stay was ok, However the room could do with updating and the air conditioning didn’t really work.

Dear MODI A., We very much appreciate your comments regarding your stay at the ibis budget Saint-Gratien Enghien-les-Bains. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location and staff

TripAdvisor rating 5.0/5

RichardWestergren 07/08/2020 TripAdvisor review

Perfect location to stay when visiting Hippodrome d'Enghien which is within walking distance. The area itself is also decent with several restaurants etc. close by. The staff at the hotel was kind, informative and very helpful.

I was expecting better from a hotel part of Accor

Customer review rating 0.5/5

Marina C. Couples - 06/10/2019 Confirmed reviews ALL

Not up to standards! Room was dirty and clearly not cleaned. Loads of dust.. and stains on the bed sheets!

The staff is helpful

Customer review rating 4.0/5

Arnold Solo - 31/08/2019 Confirmed reviews ALL

The room on the 4th floor is clean and tidy

Great

Customer review rating 4.5/5

Terry Couples - 29/07/2019 Confirmed reviews ALL

Great hotel for the budget conscious traveler. Friendly staff and good location.

Everything it’s okay

Customer review rating 4.0/5

K. A. Families - 07/07/2019 Confirmed reviews ALL

Everything it’s okay

Customer review rating 4.0/5

Anonymous Business - 27/04/2019 Confirmed reviews ALL

Confort

The rooms could be cleaner

Customer review rating 3.5/5

Kumar Families - 25/01/2019 Confirmed reviews ALL

Booking, checkin, night silence and simple checkout all get a plus from me. But the rooms could be tidier, the batch little larger and some sanitary stuff like toothpaste and soap would have been a welcome.

Dear KUMARAVEL S., We very much appreciate your comments regarding your stay at the ibis budget Saint-Gratien Enghien-les-Bains. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Unremarkable

Customer review rating 3.0/5

P. Families - 01/11/2018 Confirmed reviews ALL

It did the trick but: bathroom not clean, had to make own bed, hairs on duvets, staff not in uniform, only two towels for three people.

Customer review rating 4.0/5

Anum S. Solo - 23/10/2018 Confirmed reviews ALL

Super

The worst night in the most dirty room in the worst hotel I ever saw !

Customer review rating 0.5/5

Dr. K. N. M. Business - 22/09/2018 Confirmed reviews ALL

First night , I killed 3 cockroaches, second night 16 ?????!!!!!!!!! Very dirty After the first night, they asked me to change the linen and empty the garbage, I said OK , but they did NOTHING . ACCOR HOTELS MUST REMOVE THIS “thing” from its list This is not the level of AccorHotels.

Small but clean and comfortable room

Customer review rating 4.0/5

Jp Couples - 11/09/2018 Confirmed reviews ALL

Good

Ibis Budget St Gratien - Enghien les Bains

TripAdvisor rating 5.0/5

samgibb2018 Friends getaway - 02/07/2018 TripAdvisor review

I was concerned that the location was too far from Paris itself, but the commuter town has much to offer. I enjoyed traveling into Paris and also enjoying the local restaurants, shops and lake. The hotel staff were friendly and helpful and the room - although small - was spotlessly clean and fulfilled all our needs. Highly recommended and excellent value for mioney

Budget Hotel at Budget Prices

TripAdvisor rating 4.0/5

Matthew P Couples - 17/05/2017 TripAdvisor review

Very good price. Room fine for sleeping and short stopovers. Had a quiet room overlooking internal courtyard. Shower good. Room in good condition - though a bit dusty on shelve surface. Would stay again when in the St Gratien Area.

Good hotel on a budget

TripAdvisor rating 4.0/5

EJG-DT Business - 18/04/2016 TripAdvisor review

Good location in the centre of Saint Gratien, very reasonable for 1-3 nights, the bathroom was one of the smallest I have had but did the job very well good power in the shower. Breakfast was as expected and nice fresh bread and good coffee. will use again.

We very much appreciate your comments regarding your stay at the ibis budget Saint Gratien Enghien les Bains. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Below Standard

TripAdvisor rating 2.0/5

sorensop Business - 22/09/2015 TripAdvisor review

The room needed repair. The wall board was rotting near the shower. The breakfast was below standard when compared to other Ibis Budget Locations. Poor selection of items to eat. The fire alarm went off in the night. During our emergency exit through the stairwell we found it dark and that there was debris in the stairwell including a piece of floor carpet that was folded up and blocked the way. I had to move it before we could pass. If I had not had my cell phone light on we would have tripped over it and fallen down the stairs.

Thank you for taking the time to tell us about your experience at the ibis budget Saint Gratien Enghien Les Bains. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

don't arrive by car

TripAdvisor rating 2.0/5

Arthur G Couples - 25/05/2014 TripAdvisor review

Ibis budget is always good value for money. this one has okay location in that you can take the RER to Paris. There is no parking for your car, and that is a royal pain as you have to pay for parking outside. my advice is don't go to this hotel if you have a car, and if you don't have a car, why stay at this hotel? you might as well stay in Paris. Really illogical place. Breakfast was not great. neither was the air con. We stayed at several Ibis Budget this trip and this was the only one I would give a poor review too. Don't pay.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in st gratien