Novotel Surfers Paradise 4 stars

Customer review rating (ALL Rating) 4.0/5 4,185 reviews

Novotel Surfers Paradise - Image 1
Novotel Surfers Paradise - Image 2
Novotel Surfers Paradise - Image 3
Novotel Surfers Paradise - Image 4

Description

Hotel extras

  • Bronze winner in the Deluxe Accommodation category for the 2019 Queensland Tourism Awards

  • Located in the heart of Surfers Paradise, 150m from the beach

  • All Surfers Paradise accommodation rooms have balconies & beautiful ocean or hinterland views

  • Swimming pool, spa, and fitness center

  • Versatile meeting and events venues-wedding ceremony and reception venues available

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Surfers Paradise

Cnr of Surfers Paradise Blvd, and Hanlan Street
4217 SURFERS PARADISE
Australia

GPS:-28.0029127, 153.4286896999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BLVD Café & Bar

Non contractual photo

Enjoy all day dining from breakfast to dinner and delicious food & beverage items all day in-between.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  4,185 reviews

Customer review rating 5.0/5

Dinesh K. Solo - Confirmed reviews ALL

Hotel is located in a very good location. Amenities were good and they have a very good gym.

Hi Dinesh, Thanks for your kind words! We're thrilled to hear you enjoyed our location and amenities, especially the gym. It's always great to know our guests had a comfortable stay. Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 4.0/5

Sheree R. M. Business - Confirmed reviews ALL

Bed was amazing however room was a tad noisy.

Hi Sheree, Thanks for your feedback! I’m glad you enjoyed the amazing bed. I apologise for the noise in your room—our location in the heart of Surfers Paradise can sometimes bring in some sounds from the vibrant area. We appreciate your understanding and hope to welcome you back soon! Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 5.0/5

Nicholas M. Couples - Confirmed reviews ALL

Great location, very reasonably priced and beautiful rooms.

Hi Nicholas, Thanks so much for your kind words! We're thrilled to hear you enjoyed our location and found our rooms beautiful. We hope to welcome you back for another great stay soon! Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 4.0/5

Mariano B. Couples - Confirmed reviews ALL

Check in was not welcoming.left waiting with no acknowledgment that we were there.

Hi Mariano, Thanks for your feedback! I’m sorry to hear that your check-in experience didn’t meet your expectations. We aim to provide a warm welcome to all our guests, and I appreciate you bringing this to our attention. Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 3.5/5

Michelle J. Families - Confirmed reviews ALL

We asked for 2 blankets after waiting an hour I had to go to the front desk to get them . Rubbish wasn't done,ran out of toilet paper asked but didn't get it .

Hi Michelle, Thanks for sharing your feedback. I'm glad you enjoyed the view! I’m sorry to hear about the delays with the blankets and the housekeeping issues you experienced. We appreciate your comments and will certainly take them into account for improvement. Best regards L Barnett Guest Experience & Loyalty Manager

Other web-users rate our hotel

  • 3,193 reviews 9.2/10 Location
  • 4,372 reviews 6.5/10 Room
  • 3,062 reviews 7.1/10 Service
  • 129 reviews 4/10 WiFi
  • 1,649 reviews 5.5/10 Comfort
  • 1,591 reviews 4.8/10 Cleanliness
  • 1,504 reviews 4.1/10 Amenities
  • 1,134 reviews 6.8/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Surfers Paradise