Peppers Soul Surfers Paradise 5 stars

Customer review rating 4.5/5 2,023 reviews

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ALLSAFE approved hotel

Peppers Soul Surfers Paradise
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+ 19 Services
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Hotel extras

  • 20 meters to the Beach

  • Uninterrupted ocean views

  • Daily service, free wifi and free car park

  • Luxury apartments overlooking the ocean

  • Hyde Paradiso

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • GOLD COAST AIRPORTPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
Business services
  • 6 meeting room(s)
  • Self service business centrePaying
  • Copy/print service availablePaying
Information message

Hotel location

Peppers Soul Surfers Paradise

8 The Esplanade
4217
surfers paradise
australia

Tel: +611300092876

Fax: (+61)7/56355799

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 23.2km / 14.42 miles - Shuttle paying

GPS :-28.001037, 153.430649

Our accommodation(s)

Towering above white sandy beaches and sparkling waters, Peppers Soul in Surfers Paradise delivers premium beachfront accommodation. Comprised over 77 levels, this architecturally inspired building boasts a superb selection of 1, 2 and 3 Bedroom Apartments appointed with contemporary furnishings, extensive sea views, private balconies, designer bathrooms and gourmet kitchen facilities. Cutting edge technology is coupled with all of the modern conveniences you require, for the optimal experience.

1 Bedroom Ocean View Apartment

  • Max. number of persons: 2
  • Area: From 120 / 1292 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

2 Bedroom Ocean View Apartment

  • Max. number of persons: 4
  • Area: From 130 / 1399 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

2 Bedroom Plunge Pool Apartment

  • Max. number of persons: 4
  • Area: From 130 / 1399 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

2 Bedroom Sky View Apartment

  • Max. number of persons: 5
  • Area: From 130 / 1399 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

3 Bedroom Ocean View Apartment

  • Max. number of persons: 7
  • Area: From 160 / 1722 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

3 Bedroom Plunge Pool Apartment

  • Max. number of persons: 7
  • Area: From 160 / 1722 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

3 Bedroom Sky View Apartment

  • Max. number of persons: 7
  • Area: From 160 / 1722 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

3 Bedroom Sub Penthouse

  • Max. number of persons: 7
  • Area: From 220 / 2368 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

4 Bedroom Sub Penthouse

  • Max. number of persons: 9
  • Area: From 300 / 3229 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

3 Bedroom Penthouse

  • Max. number of persons: 7
  • Area: From 260 / 2799 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

4 Bedroom Presidential Suite

  • Max. number of persons: 9
  • Area: From 450 / 4844 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar
Apartments

Our restaurants and bars

HYDE PARADISO

Type of cuisine: Gourmet

A lively oceanfront lounge, Hyde Paradiso is inspired by the L.A. lifestyle. Incredible beach views, over-size cocktails, signature sgroppinos, mouthwatering Mediterranean food and DJ soirees on weekends.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 132

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 81 people

Find out more

Our guest reviews for
Peppers Soul Surfers Paradise

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,023 reviews

Good experience

Customer review rating 4.5/5

Deejay Couples - 19/11/2020 Confirmed reviews ALL

We had our wedding here. The staff were very helpful and made us feel comfortable during the stay and wedding! The staff on the day of our wedding were exceptional! Great room, location.

Good Evening Deejay, Thank you for taking the time to leave feedback following your stay at Peppers Soul. We are delighted to read you had an amazing stay and wedding at our property and found the staff to be wonderful. I have passed your lovely comments onto the team especially Moale & Jake! We do hope to welcome you back in the near future. Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Outstanding outlook and conveniently located in the centre of surfers paradise

Customer review rating 4.5/5

James M. Couples - 19/11/2020 Confirmed reviews ALL

My Wife and i thoroughly enjoyed our stay. My wife organised it as a birthday surprise for me and considering we both work in a major Brisbane hospital intensive care unit we both really needed the break after the year that we've had! The apartment was spacious and well appointed with panoramic views of the Gold Coast, Peppers Soul is centrally located to all of the attractions that the coast can offer, with numerous dining and entertainment options available within easy reach. We particularly liked being able to securely park our vehicle and take advantage of the public transport available a short distance from the hotel. The staff were excellent and we were made to feel very welcome on arrival and throughout our stay. We will definitely be returning in the near future. Thankyou for a very relaxing stay.

Dear James M., We very much appreciate your comments regarding your stay at the Peppers Soul Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann-Kathrin

Ok

Customer review rating 4.5/5

Anonymous Couples - 19/11/2020 Confirmed reviews ALL

Not luxury as it want to be. And the reception in the wrong place. Room need good clean

Good Evening Yuluan, Thank you for taking the time to leave feedback following your stay at Peppers Soul. We are disappointed to read the property did not meet your expectations and do apologise for this. We have noted your comments and these have been passed on. Kind Regards, Brad Waugh Assistant Manager | Pepper Soul

Great location, great apartment

Customer review rating 4.5/5

Elizabeth G. Couples - 17/11/2020 Confirmed reviews ALL

Short escape - weekend away. Only complaint was there was numerous cockroaches on the balcony in the evening. Numerous cobwebs on balcony and carpet in hallways was quite stained and unsightly. The inside spa was quite dirty - I would not get into it. Apartment itself was clean and nicely presented. location was great, staff very nice, apartment clean and well presented.

Good Morning Elizabeth, Thank you for taking the time to leave feedback following your stay at Peppers Soul. We are delighted to read you enjoyed your stay with us and do apologise for the cleaning issues experienced on the balcony. I have passed this feedback onto the team. We do hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Omg beautiful, we certainly were in Paradise

Customer review rating 4.5/5

Francine Families - 17/11/2020 Confirmed reviews ALL

Loved every minute of our 3 day stay Only wished we didn’t split our holiday to another hotel. Ocean view was stunning, could not get a better location next to restaurants and shops. Could not fault apartment facilities, fantastic large balcony with day bed and table and chairs. Highly recommend the only hotel to stay at, will definitely be back. Thank you Peppers

Good Morning Francine, Thank you for taking the time to leave feedback following your stay at Peppers Soul! We are delighted to read you enjoyed your stay with us and found all areas to be great! We look forward to welcoming you back in the near future! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul
Customer review rating 4.5/5

Frank Families - 16/11/2020 Confirmed reviews ALL

Great facilities and excellent service. Only feedback, which you guys can't do anything about, is Cavill Avenue and the "heart of Surfers" is very average.

Dear Frank F., We very much appreciate your comments regarding your stay at the Peppers Soul Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann-Kathrin

Perfect

Customer review rating 4.5/5

Mitchell Couples - 16/11/2020 Confirmed reviews ALL

Everything was perfect

Dear Mitchell R., We very much appreciate your comments regarding your stay at the Peppers Soul Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann-Kathrin

Great location, staff and amenities

Customer review rating 4.5/5

Ben Friends - 16/11/2020 Confirmed reviews ALL

From the moment I checked in I was greeted with a smile and such friendly staff! The hotel, amenities and all staff were amazing and I now have my favorite hotel to stay at when on the Gold Coast! Special shout out to house keeping and Brooke for finding my lost apple watch - these days when loosing something it's expected it to be long gone and I was actually surprised to hear it was found (mainly because I wasn't sure where I had left it last) but also that it was already under lock and key and noted down as found - such a great surprise and confirmed what great staff Peppers Soul hires!!

Dear Ben, We very much appreciate your comments regarding your stay at the Peppers Soul Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann-Kathrin

Great location, amazing & helpful staff

Customer review rating 4.5/5

Paulina K. Families - 16/11/2020 Confirmed reviews ALL

Staff were lovely, location is perfect and facilities were amazing

Dear Paulina K., We very much appreciate your comments regarding your stay at the Peppers Soul Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann-Kathrin

I always go for Peppers. No need to search and compare!

Customer review rating 4.5/5

The R. Families - 16/11/2020 Confirmed reviews ALL

Everytime I need to book a hotel on the Gold Coast, I choose Pepper. I do not need to look for other options because Peppers Soul is worth everyrhing: the time and price - it is always lovely to stay in this hotel. The location is perfect. No other ocean view apartments can top this even if they reduce their price. The staff members are awesome. Tracy from reservations, and her team are superb!

Dear Laarni Rivera , We very much appreciate your comments regarding your stay at the Peppers Soul Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann-Kathrin

Beautiful Rooms and View

Customer review rating 4.5/5

Tamara A. Families - 16/11/2020 Confirmed reviews ALL

Peppers Soul Resort is an absolute stunning place to stay with amazing views. The facility and pool were always clean and well presented. Our room was gorgeous, clean and bright. The beds were very comfy. The view from the 43rd floor of the beach was a pleasure to wake up to every morning. The staff were so kind and helpful.

Dear Tamara, We very much appreciate your comments regarding your stay at the Peppers Soul Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann-Kathrin

Amazing view, Amazing location, Amazing hotel!

Customer review rating 4.5/5

Shannon.r Families - 16/11/2020 Confirmed reviews ALL

Had the best experience staying at SOUL Peppers Surfers Paradise. Room was lovely, views amazing and staff go above and beyond to make your stay memorable.

Dear Shannon R., We very much appreciate your comments regarding your stay at the Peppers Soul Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann-Kathrin

Great stay

Customer review rating 4.5/5

Scott B. Families - 16/11/2020 Confirmed reviews ALL

We had a great time at your appartment as we attended a wedding held there on the friday, we were a bit dissapointed in the cleaning side as there was what looked like animal hair on the out door seating chairs and dirty underwear, and a lot of rubbish in the gutters outside the balcony which is easily noticeable also the tv in the main bedroom was not working, apart from that the stay was great thanks scott

Dear Scott b., We very much appreciate your comments regarding your stay at the Peppers Soul Surfers Paradise. I have passed on your feedback to our Housekeeping Manager to prevent this from happening in the future. Thank you again for sharing your experience, and we hope to welcome you back very soon. Sincerely, Ann-Kathrin

Fabulous stay

Customer review rating 4.5/5

Anonymous Couples - 15/11/2020 Confirmed reviews ALL

Beautiful apartment. Fantastic customer service

Dear James W., We very much appreciate your comments regarding your stay at the Peppers Soul Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann-Kathrin
Customer review rating 4.5/5

Janet Families - 15/11/2020 Confirmed reviews ALL

Our stay was lovely ,we have stayed at the hotel on a precious visit, and didn't really 'shop around' to look at other hotels... What have liked a heads up that no room service was available due to cv 19.. The room has stunning views and we like to order room service to admire the view., Let us know when we are booking. On the other note also no daily cleaning due to cv 19, really? put in on your site or let us know over the phone when booking. We don't often stay at 5 star hotels with all 4 of our adult children and like the room to be cleaned daily... Let people know...

Dear Janet K., We very much appreciate your comments regarding your stay at the Peppers Soul Surfers Paradise. My apologies that you weren't informed about the closures prior to your arrival. I will pass your feedback on to prevent this from happening in the future. Thank you again for sharing your experience, and we hope to welcome you back very soon. Sincerely, Ann-Kathrin

Could not fault in any way

Customer review rating 4.5/5

Tanya K. Families - 13/11/2020 Confirmed reviews ALL

Exceptionally beautiful resort with great staff and great amenities.

Dear Tanya K., We very much appreciate your comments regarding your stay at the Peppers Soul Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann-Kathrin

Beautiful view awesome comfortable units

Customer review rating 4.5/5

Brett H. Couples - 12/11/2020 Confirmed reviews ALL

It was good customer service

Good Afternoon Brett, Thank you for taking the time to leave feedback following your stay at Peppers Soul. We are delighted to read you enjoyed your stay with us and found the customer service to be great! I will be sure to share the comments with team! We hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Always a great stay

Customer review rating 4.5/5

Anonymous Families - 11/11/2020 Confirmed reviews ALL

We have stayed here many time always in the same room and have nothing but an amazing time. Friendly and always willing to help staff make the experience extra great.

Good afternoon Ms G., Thank you for your 5 Star Review! We are glad that you enjoyed your stay at Peppers Soul again and we can't wait to welcome you back on your next stay. Warm regards, Kajsa

AMAZING!

Customer review rating 4.5/5

Madison Couples - 11/11/2020 Confirmed reviews ALL

From start to finish my stay was amazing! Best hotel with magic views. Brooke at reception particularly made my experience wonderful by being extremely friendly and helpful.

Good Afternoon Madison, Thank you for taking the time to leave feedback following your stay at Peppers Soul. We are delighted to read you had an amazing stay and found all aspects to be great! We appreciate your lovely comments about Brooke and will be sure to share these comments with her. We do hope to welcome you back soon on your next stay in the Gold Coast. Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

well located, helpful and friendly staff, great facilities

Customer review rating 4.5/5

Sarah K. Business - 10/11/2020 Confirmed reviews ALL

Everything was great- thank you :-)

Good Morning Sarah, Thank you for taking the time to leave a review following your stay at Peppers Soul. We are delighted to read you enjoyed your stay with us and found the room and staff to be great! I will be sure to share your comments with the team and in particular Sean! We do hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

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