Peppers Soul Surfers Paradise 4 stars

Customer review rating (ALL Rating) 4.3/5 2,102 reviews

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8 The Esplanade, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • Our Mediterranean inspired restaurant Hyde Paradiso on Level 1 features stunning beach views

  • Spoilt for choice, we have a indoor lap pool, and outdoor pool with stunning beach views

  • Experience pure relaxation during your holiday with a visit to our sauna, steam room and spa

  • If you feel like keeping fit during your stay, we have a fully equipped gymnasium onsite

  • Enjoy the BBQ facilities with friends and family amongst tranquil, landscaped gardens

Our accommodation(s)

Book this hotel
Room 1

Penthouse

Presidential Suite Deluxe

  • 9 pers. max
  • 450 m² / 4843 sq ft
  • Bedding 2 x King size bed(s) and 2 x Single bed(s) and 1 x Queen size bed(s)
  • Views: Ocean/Sea view
  • Most of the accommodation: Balcony
Not available on the dates requested See availabilities

Hotel location

Peppers Soul Surfers Paradise

8 The Esplanade
4217 SURFERS PARADISE
Australia

GPS:-28.001037, 153.430649

Telephone
Fax +61 7 5635 5799

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

HYDE PARADISO

A lively oceanfront lounge, Hyde Paradiso is inspired by the L.A. lifestyle. Incredible beach views, over-size cocktails, signature sgroppinos, mouthwatering Mediterranean food and DJ soirees on weekends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,102 reviews

TripAdvisor Rating  4.5/5  3,891 reviews

Certificate of excellence 2025

Prime Location, But Poor Service, Housekeeping, apartments furniture, and very low gym equipments.

TripAdvisor rating 2.0/5

aaalkuwari2012 Families - TripAdvisor review

Thank you for taking the time to share your recent experience with us. While we are pleased to hear that you appreciated our central location in the heart of Surfers Paradise, we are genuinely sorry to learn that several aspects of your stay fell short of expectations. Please accept our sincere apologies for the inconsistencies in housekeeping, the condition of the furnishings, and the service you received from our team. This is not the standard we aim to uphold, and your feedback has been shared directly with our housekeeping and management teams for urgent review and follow-up. We also appreciate your comments regarding the gym. Maintaining a high standard of equipment and cleanliness in all our facilities is important to us, and we’re currently reviewing upgrade plans to ensure they meet the expectations of our valued guests. Thank you again for bringing these issues to our attention. Constructive feedback like yours helps us address shortfalls and make the necessary improvements. We hope you might consider giving us another opportunity to provide the high-quality experience we are known for. Warm regards, Peppers Soul Management Team

Customer review rating 3.5/5

Kevin I. J. Families - Confirmed reviews ALL

Thank you for your review. We are glad you appreciated our location. We acknowledge your feedback on cleanliness and are working with our team to make improvements. We hope to welcome you again for a more comfortable stay. Best regards, Peppers Soul Team

Customer review rating 4.5/5

Terrance O. Families - Confirmed reviews ALL

Thank you for your great review, we are so glad that you enjoyed your stay with us, We hope to welcome you back again soon Sincerely, Peppers Soul Team

Customer review rating 3.5/5

Raymond T. M. Families - Confirmed reviews ALL

Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience at reception did not meet your expectations. We always strive to deliver a high standard of service, and we regret that we fell short during your stay. Your comments regarding staffing and service levels are being taken seriously and will be reviewed with our team to ensure we’re improving where needed. We truly value your input as it helps us work toward providing a better experience for all our guests. We hope to have the opportunity to welcome you back in the future and provide the high level of service you expect and deserve. Warm regards, Peppers Soul Team

Customer review rating 4.0/5

Richard A. Families - Confirmed reviews ALL

Thank you for your kind words! We are so glad to hear you enjoyed your stay and appreciated our great location. We also truly value your feedback regarding the shower heads and the toilet paper supply. Your comments help us identify areas for improvement, and we will be looking into both to ensure a more comfortable experience for future guests. We hope to welcome you back again soon! Warm regards, Peppers Soul Team

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Other web-users rate our hotel

  • 1,111 reviews 9.3/10 Location
  • 1,725 reviews 7.3/10 Room
  • 1,120 reviews 6.2/10 Service
  • 27 reviews 3.4/10 WiFi
  • 653 reviews 5.3/10 Amenities
  • 587 reviews 3.8/10 Cleanliness
  • 238 reviews 5.7/10 Value
  • 166 reviews 5.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.