Peppers Soul Surfers Paradise 5 stars

Customer review rating (ALL Rating) 4.5/5 3,102 reviews

ALLSAFE approved hotel

Information message

Peppers Soul Surfers Paradise
See on a map
+ 15 Services

Hotel extras

  • Just 20 metres to the beach.

  • Uninterrupted ocean views.

  • Daily service, free Wi-Fi, and free car park.

  • Luxury apartments overlooking the ocean.

  • On-site, fine-dining restaurant, Hyde Paradiso.

Hotel location

Peppers Soul Surfers Paradise

8 The Esplanade
4217 surfers paradise
australia

Fax: (+61)7/56355799

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 23.2km / 14.42 miles - Shuttle paying

GPS:-28.001037, 153.430649

Hotel services

Check-in from - Check out up to

In summary
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

HYDE PARADISO Non contractual photo

A lively oceanfront lounge, Hyde Paradiso is inspired by the L.A. lifestyle. Incredible beach views, over-size cocktails, signature sgroppinos, mouthwatering Mediterranean food and DJ soirees on weekends.

Our accommodation(s)

Towering above white sandy beaches and sparkling waters, Peppers Soul in Surfers Paradise delivers premium beachfront accommodation. Comprised over 77 levels, this architecturally inspired building boasts a superb selection of 1, 2 and 3 Bedroom Apartments appointed with contemporary furnishings, extensive sea views, private balconies, designer bathrooms and gourmet kitchen facilities. Cutting edge technology is coupled with all of the modern conveniences you require, for the optimal experience.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 132

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 81 people

Find out more

Our guest reviews for
Peppers Soul Surfers Paradise

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,102 reviews

Awesome locations, amazing views

Customer review rating 5.0/5

Zasha Friends - 03/12/2021 Confirmed reviews ALL

The hotel apartment was amazing, staff not so much

Good Evening Zasha, Thank you for taking the time to leave a review following your stay at Peppers Soul. We are pleased to read you enjoyed majority of your stay and we do hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Wonderful stay

Customer review rating 4.0/5

Paul Families - 01/12/2021 Confirmed reviews ALL

Great location, with the beach right on your doorstep. Stunning views from the balcony.

Good Afternoon Paul, Thank you for taking the time to leave a review following your stay at Peppers Soul. We are pleased to read you enjoyed your stay with us and have noted your comments which will be shared with the team. We do hope to welcome you back soon. Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

The staff were very helpfully and Courteous . The location was fantastic .

Customer review rating 4.0/5

Warwick B. Families - 29/11/2021 Confirmed reviews ALL

I stayed with my wife and 2 young sons . Every one enjoy their stay . The only thing l did not like was the base sheet and the quilt had stains on .House keeping should have the quilts wash and return sheets with stains on especially body fluid stains . I also found the Car Park blue line very helpful . I would definitely recommend Peppers Soul .

Amazing staff, the restaurant was booked out

Customer review rating 4.5/5

Hayley D. Friends - 29/11/2021 Confirmed reviews ALL

I spoke with a couple of staff before checking in on Friday and they’re all so helpful and so friendly. I let them know I was coming with 3 friends for my 30th birthday because I unfortunately couldn’t be at home with my family due to covid. They looked after he so well by putting me on the 30th floor and organised some wine and a cheese board for my room with a beautiful card. I could of cried I was so so grateful for the effort they went to for me. Unfortunately the same night one of the two sinks seemed to break as the seal around it came away? But they were quick to offer us a room change which we declined. First world problems haha. We were so happy and settled in the room what’s the point in changing rooms when it’s just a small issue. My only negative was that unfortunately the restaurant downstairs was completely booked out on the Saturday night that we were hoping to go to for dinner and cocktails. But we’re notified it was one large group that had booked the entire restaurant out for the night. I was really excited to try out the dinner there. But that’s ok, that just means I will have to come back again. I saw Steve from concierge every day we were there and I was so nice seeing a friendly face every time. I met a number of your staff on reception when checking in and had a great chat about myself working at the Sofitel Brisbane Central and it was such a nice change. Wonderful staff and so quick to cater to any of our needs. Thank you for making my 30th a weekend to remember

great stay

Customer review rating 4.5/5

Lydia Friends - 29/11/2021 Confirmed reviews ALL

very accommodating lovely experience

Dear Lydia, Thank you for your kind feedback. We are glad you enjoyed your time with us at Peppers Soul and we are looking forward to welcoming you back. Sincerely, Ann

Great location

Customer review rating 4.0/5

Liana Friends - 28/11/2021 Confirmed reviews ALL

Great location, good sized unit, helpful staff.

Good Evening Liana, Thank you for taking the time to leave a review following your stay at Peppers Soul! We are pleased to read you enjoyed your stay with us and do hope to welcome you back soon. Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Great location

Customer review rating 5.0/5

Anonymous Couples - 28/11/2021 Confirmed reviews ALL

We were a little concerned that schoolies were on but they were well behaved and didn’t effect our stay. Amazing location and wonderful facilities.

Good Evening Alison, Thank you for taking the time to leave a review following your stay at Peppers Soul. We are pleased to read you enjoyed your stay with us and fond the location and facilities to be great! We do hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Great Getaway

Customer review rating 5.0/5

Wayne Couples - 27/11/2021 Confirmed reviews ALL

excellent, could not find any faults!

Good Morning Wayne, Thank you for leaving a review following your recent stay at Peppers Soul! We are delighted to read you enjoyed your stay with us and hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul
Customer review rating 4.0/5

Anonymous Couples - 27/11/2021 Confirmed reviews ALL

As a then platinum member ,( now diamond),we enjoyed great breakfasts at your restaurant. The only thing I had a gripe about was that the Nespresso pods were not replenished unless I paid. I have stayed in less expensive properties and not been asked to pay. None the less we are booked to come back with the kids this time in February.

Good Evening Michael, Thank you for taking the time to leave a review following your stay at Peppers Soul! We are thrilled to read you enjoyed your stay with us and found the breakfast to be great in HYDE. We appreciate your comments with regards to the coffee pods and will ensure this is shared with the team to look into further. We do hope to welcome you back soon. Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Good stay

Customer review rating 5.0/5

Elizabeth Families - 26/11/2021 Confirmed reviews ALL

Fantastic

Good Afternoon Elizabeth, Thank you for taking the time to leave feedback following your recent stay at Peppers Soul. We are delighted to read you enjoyed your stay with us and hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Location was perfect

Customer review rating 5.0/5

Ryan S. Families - 25/11/2021 Confirmed reviews ALL

Room was excellent, breakfast was beautiful with good food and gorgeous view. One of the best standouts is the wonderful staff. Could not fault.

Good Afternoon Ryan, Thank you for taking the time to leave a review following your recent stay at Peppers Soul. We are delighted to read you enjoyed your stay with us and found the all aspects to be amazing! We appreciate the comments regarding the staff and have shared these with the team! We hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Great one night stay.

Customer review rating 5.0/5

Lachlan K. Couples - 25/11/2021 Confirmed reviews ALL

Excellent 1 night stay, all staff were very accommodating. Shoutout to Stephen the concierge, he’s a great asset to the Peppers team.

Good Afternoon Lachlan, Thank you for taking the time to leave a great review following your recent stay at Peppers Soul. We are thrilled to read you enjoyed your stay with us and found all staff to be great! I will be sure to share your comments with the Stephen and the team. We hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Great location, great views, great facilities

Customer review rating 4.5/5

Graeme S. Business - 24/11/2021 Confirmed reviews ALL

Loved everything about this hotel except the bed and pillows. Not to the same standard as the rest of the property.

Good Afternoon Graeme, Thank you for taking the time to leave a review following your stay at Peppers Soul. We are pleased to read you enjoyed most aspects of your stay with us however disappointed to read the bed and pillows did not meet your expectations and do apologise for this. We have shared the feedback with the team to investigate further. We do hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Excellent

Customer review rating 5.0/5

Frank B. Couples - 24/11/2021 Confirmed reviews ALL

Excellent, friendly staff great facilities spacious rooms, top location thankyou we will be back

Dear Frank, Thank you so much for taking the time to review your recent stay with us. It was such a pleasure having you here and we are absolutely thrilled to read that you had such an excellent time here at Peppers Soul. So glad to know that you plan on coming back in the future, we cannot wait! Kind Regards, Brooke

Lovely Room

Customer review rating 4.5/5

Simon C. Couples - 23/11/2021 Confirmed reviews ALL

It was extremely comfortable, lovely view and great facilities. Staff were great!

Dear Simon, Thank you so much for taking the time to leave us such a positive review of your stay. We are so grateful! It it wonderful to read how much you enjoyed your view from the apartment and all of the facilities we have on offer. Kind Regards, Brooke

Great location

Customer review rating 4.0/5

Linda Couples - 22/11/2021 Confirmed reviews ALL

My fiancée needed this short break! even though we live fairly locally, we decided to stay by the beach and get away from our norm! What a great view, a great central spot, a wonderful hotel and staff, great breakfast (included) and a great room! Thank you :)

Good Afternoon Linda, Thank you for taking the time to leave a review following your stay at Pepper Soul! We are delighted to read you enjoyed your stay with us and will be sure to share your comments with the team! We do hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Amazing hotel, cannot fault anything!

Customer review rating 5.0/5

Shannon R. Families - 22/11/2021 Confirmed reviews ALL

Love, love, love staying here. From the amazing customer service, to the incredible views, awesome location, comfy beds….everything is faultless. Could not recommend this hotel enough!

Good Afternoon Shannon, Thank you for taking the time to leave a review following your stay at Pepper Soul! We are delighted to read you enjoyed your stay with us and found everything from check in to check out to be great! We do hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Our most recent 20 reviews

Our other hotels nearby

All our hotels in surfers paradise