Peppers Soul Surfers Paradise 4 stars

Customer review rating (ALL Rating) 4.2/5 1,963 reviews

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8 The Esplanade, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • Our Mediterranean inspired restaurant Hyde Paradiso on Level 1 features stunning beach views

  • Spoilt for choice, we have a indoor lap pool, and outdoor pool with stunning beach views

  • Experience pure relaxation during your holiday with a visit to our sauna, steam room and spa

  • If you feel like keeping fit during your stay, we have a fully equipped gymnasium onsite

  • Enjoy the BBQ facilities with friends and family amongst tranquil, landscaped gardens

Our accommodation(s)

Penthouse

Presidential Suite Deluxe

  • 9 pers. max
  • 450 m² / 4843 sq ft
  • Bedding 2 x King size bed(s) and 2 x Single bed(s) and 1 x Queen size bed(s)
  • Views: Ocean/Sea view
  • Most of the accommodation: Balcony

Hotel location

Peppers Soul Surfers Paradise

8 The Esplanade
4217 SURFERS PARADISE
Australia

GPS:-28.001037, 153.430649

Telephone
Fax +61 7 5635 5799

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

HYDE PARADISO

A lively oceanfront lounge, Hyde Paradiso is inspired by the L.A. lifestyle. Incredible beach views, over-size cocktails, signature sgroppinos, mouthwatering Mediterranean food and DJ soirees on weekends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,963 reviews

TripAdvisor Rating  4.5/5  3,899 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Stephen L. Families - Confirmed reviews ALL

Facilities good. Noise was an issue.

Dear Stephen, Thank you for taking the time to share your feedback following your recent family stay at Peppers Soul. We are pleased to read that you enjoyed our location, facilities, cleanliness, and the friendly service provided by our team. Your positive comments in these areas are greatly appreciated. We are sorry to learn that noise from other guests impacted your ability to fully relax. While we aim to maintain a comfortable environment for all guests, we understand how disruptive noise can be and appreciate you bringing this to our attention. Your feedback regarding the WiFi speed and the check-in card requirement is also noted and has been shared with the relevant teams for review. Thank you once again for your comments and for choosing Peppers Soul. We hope to have the opportunity to welcome you back and provide an even more seamless and relaxing experience in the future. Peppers Soul Management Team

Customer review rating 4.5/5

Carmel M. Families - Confirmed reviews ALL

We loved staying at Pepper's Soul. It s a lovely hotel with amazing views all around. The rooms are beautifully appointed and the hotel is in a fabulous central location across from the beach. The staff are lovely and very helpful. We will be back!

Dear Carmel, Thank you very much for taking the time to share your lovely feedback following your recent family stay at Peppers Soul. We are delighted to hear that you enjoyed the views, our central beachfront location and the comfort of your apartment. It is also wonderful to know that our team made a positive impression and that you found them helpful throughout your stay. Thank you for specifically mentioning our maintenance team. We are pleased they were able to assist promptly with the leaking fridge and TV remote, and we appreciate you highlighting their contribution to your experience. We truly value your recommendation and are very happy to hear that you plan to return. We look forward to welcoming you back to Peppers Soul for another memorable stay. Peppers Soul Team

Customer review rating 5.0/5

Jarnail S. Couples - Confirmed reviews ALL

Excellent

Dear Jarnail, Thank you very much for your excellent feedback following your recent couple stay at Peppers Soul. We are delighted to see that every aspect of your experience met your expectations, from arrival and accommodation to breakfast, cleanliness and our team. It is also wonderful to know that you felt well recognised as a Gold ALL member and would highly recommend both Peppers Soul and the Accor loyalty programme. Thank you for choosing to stay with us and for sharing your kind comments. We truly appreciate your support and look forward to welcoming you back again soon. Peppers Soul Team

Customer review rating 4.5/5

Thanh T. Families - Confirmed reviews ALL

Excellent position and reliable. Very clean rooms.

Dear Thanh, Thank you for taking the time to share your feedback and for your excellent rating following your stay at Peppers Soul. We are very pleased to read that you enjoyed our central location in Surfers Paradise, found the rooms clean, and experienced a smooth booking, arrival, and check-out process. Your kind comments about the reliability of the property and the service provided by our team are truly appreciated and will be shared with them. We also value your feedback regarding ALL Gold recognition and room upgrades, as it helps us continue to refine the experience for our loyalty members. Thank you once again for choosing Peppers Soul. We look forward to welcoming you and your family back in the future. Peppers Soul Team

Customer review rating 4.0/5

Troy E. Families - Confirmed reviews ALL

The location and the room was amazing. We will be back for these reasons. Unfortunately service in several aspects such as the restaurant and concierge were very slow. Very friendly staff when we did get service though.

Dear Troy, Thank you for taking the time to share your feedback following your recent family stay at Peppers Soul. We are delighted to read that you loved the location and your room, and that these were strong enough highlights to make you want to return. Your kind words about the friendliness of our team are also truly appreciated. We do, however, regret that slower service in the restaurant and concierge areas impacted your overall experience. Your comments have been shared with the relevant teams, as timely service is an important part of delivering the level of experience our guests expect, especially for our valued Diamond members. Thank you once again for your honest feedback and recommendation. We hope to welcome you back soon and provide a smoother, more seamless service experience next time. Peppers Soul Team

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Other web-users rate our hotel

  • 1,087 reviews 9.2/10 Location
  • 1,718 reviews 7.1/10 Room
  • 1,087 reviews 5.8/10 Service
  • 27 reviews 4/10 WiFi
  • 679 reviews 4.9/10 Amenities
  • 601 reviews 3.4/10 Cleanliness
  • 238 reviews 5.7/10 Value
  • 222 reviews 6.5/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.