BreakFree Moroccan Surfers Paradise 4 stars

Customer review rating (ALL Rating) 4.3/5 410 reviews

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Description

Hotel extras

  • We offer an outdoor and indoor pool, choose either to swim & splash around in during your stay

  • Conveniently located within walking distance to Surfers Paradise hotspot, Cavill Avenue

  • Driving to us? We offer secure, onsite parking (subject to availability)

  • Enjoy our onsite sauna and spa for pure relaxation during your stay

  • Cook up a storm using our BBQ facilities and enjoy dinner by the pool in true holiday style

Our accommodation(s)

Hotel location

BreakFree Moroccan Surfers Paradise

14 View Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.998124, 153.429914

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center

2 pools

Splash around in the indoor heated pool, or outdoor resort pool. Alternatively, relax in our heated spa baths and soak up the sun on our sun lounges. With all the options available to you, we ensure you will enjoy your stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  410 reviews

Customer review rating 1.0/5

Mel L. Families - Confirmed reviews ALL

The apartment was disgusting. Massive crack in the wall that had been half plastered over, kitchen sink was broken and barely turned on, the bathroom wall had mould and dirt and cracks in many tiles, the carpet was stained badly in some places. A nightclub/ dayclub is next door with pounding music until 1am on Friday and Saturday nights and all day Saturday, even though we were 17 storeys high.The only good things were the pools and the lovely and helpful reception staff.

Customer review rating 3.5/5

Kelly B. Couples - Confirmed reviews ALL

Was hoping for a better view or even higher up for what we paid. But it was alright. The microwave didn’t work. Foxtel and tv couldn’t get satellite signal - and we were only on level 5. When calling reception to advise of these two issues, they could barely hear me on the room phone so clearly reception was glitchy at best. Interior was looking slightly dated and the bathroom was covered in cracks and chipped paint and tiled. Was hoping for room closer to the esplanade but was put in the middle building. Outdoor pool was not heated but the spa was. Indoor pool and spa were heated nicely. But again, the accomodation was alright. Not flashy. Not great, but alright which is I guess what you pay for nowadays. I would probably pay a little extra to stay somewhere else - perhaps even imperial surf as they came with great views. P.s. was assured of ocean views which I kind of got (once I looked past the vacant parking lot filled with rubbish and graffiti)

Dear Kelly, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Kind Regards,

Customer review rating 4.5/5

Rob B. Couples - Confirmed reviews ALL

All good. Tv needs replacing

Dear Rob, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kind Regards, Ricardo

Customer review rating 2.0/5

Kathie K. Families - Confirmed reviews ALL

Great location but very, very outdated property. We booked two, two-bedroom apartments. Although we stayed during high peak, we def paid too much for what we got. Our tv and foxtel didn't work and we had to request a wifi dongle otherwise wifi wasn't included. The guest car park was confusing and our space wasn't near our elevator/tower making it difficult to cart shopping. One of the apartments was so outdated we refused to use the oven. Wouldn't recommend.

Dear Kathie, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Kind Regards,

Customer review rating 5.0/5

James L. S. Friends - Confirmed reviews ALL

The location is great and the room is lovely. The friendly front desk staff makes a big difference.

Dear JAMES, We very much appreciate your comments regarding your stay at the BreakFree Moroccan Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Ricardo

Other web-users rate our hotel

  • 244 reviews 9.5/10 Location
  • 359 reviews 6.5/10 Room
  • 204 reviews 8.4/10 Service
  • 29 reviews 4.2/10 WiFi
  • 107 reviews 4.3/10 Cleanliness
  • 46 reviews 6.4/10 Value

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