BreakFree Moroccan Surfers Paradise 3.5 stars

The Location & view was great. The late check in was confusing with ringing through on the phone & locating the postbox with key whilst trying to remember the code. The oven had no oven trays only tinfoil on the racks which was not ideal.The smell coming out of the drains in the bathroom floors was foul, we poured hot water down both then left the bathmat over them to keep the smell at bay. Lounge & bedrooms were great, bedding was clean.However kitchen could have done with a revamp.

We have been coming to the Moroccan for many years. Overall we have been very happy with our time spent there. Your staff have always made our stay very pleasant.

Nice resort in great location

only reason I decide to stay with Morocco again was because when booking I new it had a indoor pool. but this time I was told on the second day the indoor pool was not available to use. this was my 3rd time staying there I do enjoy the location of the hotel but as the weather wasn't nice my family amd I were just stuck in our room most of the time

very good

Great place to stay and location. Room could do with a paint couple little holes in the wall. Shower doors missing.

The stay was excellent. My only complaint was payment being taken out of my card 2 weeks out and no tax invoice until I checked out and requested a copy. As this was a business trip it was most inconvenient as an expense claim could not be made to recover my money until a tax invoice was included.

Awesome but air con not working and strange smell in main bedroom. Would stay again though, we had the best time!

The apartment was well-located but the refurbishment of this apartment was done to a high standard. Having a large TV in the main bedroom was a real plus. Very good job done on the bathrooms.

We had a couple of issues with our initial room that the staff were very proactive in changing us across to meet our needs

Very happy nothing was wrong great location friendly great value for money

Having stayed previously in a private apartment I was delighted to see that you joined the Accor group so I was able to use my membership to book for our family trip last week. We requested two apartments on the same floor when we booked last year. We ended up on 11th and 18th floor with no way to access each other’s floors. Rooms are spacious and loved the view of the beach however, the rooms were tired and needed a deep clean to remove marks from walls. The ceilings had staining in the lounge, the fan in the bedroom blew dust when we first turned it on, the oven face was old/flaking and mostly showing rust. The pedestal fan had so much brown build up on it, I was actually shocked to see it in the room. Tap fittings leaked due to age. This place has the potential to be great again and you can see that it probably was in its day. Whilst it has aged some attention to detail would go a long way.

From check in to check out the staff were very welcoming and friendly. Their local knowledge and advice made our stay better than expected. The apartment was very clean and comfortable with great views.

Disappointed with the conditions of the unit Unable to use the vacuum as it was completely clogged, dryer broken The kitchen wasn’t fully supported no tongs or egg lift, pans handles very unsafe,

Upon check in our room had no power or water. We checked in 30min before their shift had finished so it was very inconvenient for them!! Was made to feel that it was our fault.