BreakFree Moroccan Surfers Paradise 3.5 stars

Customer review rating 4.0/5 513 reviews

+ 13 Services
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Room 1

Number of guests
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Hotel extras

  • Located across from beach

  • Located within walking distance to Cavill Avenue

  • Heated outdoor swimming pool & spa

  • Heated indoor swimming pool, spa, sauna & gym (CLOSED for refurbishment until 15 September 20)

  • 5 minute walk to tram station

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Private indoor parking
  • Reduced mobility rooms
  • Babysitting on requestPaying
  • Manual temperature control
  • GOLD COAST AIRPORTPaying
  • Laundry
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
Business services
  • Self service business centre
  • Copy/print service available
Information message

In accordance with recent Government directives in response to slowing the spread of COVID-19, Hotel facilities may experience temporary closures or changes to operating times and/or services provided. Please contact our reception for further details.

Hotel location

BreakFree Moroccan Surfers Paradise

14 View Avenue
4217
surfers paradise
australia

Tel: +611300092878

Fax: (+61)7/55269700

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 31km / 19 miles - Shuttle paying

GPS :-27.998124, 153.429914

Our accommodations

Your home away from home, BreakFree Moroccan offers superb value 1 and 2 Bedroom Apartments, fully equipped with everything you will need to enjoy your Surfers Paradise holiday. Apartments are spacious, with a bathroom, laundry facilities and cable TV. Each apartment has a private balcony overlooking the Gold Coast, with views of the ocean, hinterland or Surfers Paradise skyline.

1 Bedroom

  • Max. number of persons: 3
  • Area: From 102 / 1098 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

1Bedroom Suite

  • Max. number of persons: 3
  • Area: From 102 / 1098 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

1 Bedroom Apartment

  • Max. number of persons: 3
  • Area: From 102 / 1098 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom

  • Max. number of persons: 6
  • Area: From 130 / 1399 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Apartment

  • Max. number of persons: 6
  • Area: From 130 / 1399 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Ocean Premium

  • Max. number of persons: 6
  • Area: From 130 / 1399 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

3 Bedroom

  • Max. number of persons: 8
  • Area: From 175 / 1884 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Apartments

Our guest reviews for
BreakFree Moroccan Surfers Paradise

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

513 reviews

Holiday cut short!

Customer review rating 4.0/5

Anonymous Solo - 04/04/2020 Confirmed reviews ALL

Was only there 3 of 7 nights............had to leave early to get back to South Australia due to the the state corona virus border closure looming!

Dear Andrew, Thank you for your review of your recent stay at Breakfree Moroccan. I am sorry that you had to leave early due to the current travel restrictions in place and did not have the time to enjoy your holiday on the Gold Coast. I am happy to provide you with a voucher to stay with us again the next time you are holidaying. Please let me know if you have any queries. Thank you

everything was close and easy to access from accommodation

Customer review rating 4.0/5

Ruth S. Couples - 01/04/2020 Confirmed reviews ALL

staff friendly and helpful , lovely and clean

Dear Ruth, We very much appreciate your comments regarding your stay at BreakFree Moroccan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location, big rooms, great view

Customer review rating 4.0/5

T.t. Couples - 28/03/2020 Confirmed reviews ALL

We had all the comforts of home in our apartment and we loved the view as well as the room size

Dear Tracy, We very much appreciate your comments regarding your stay at BreakFree Moroccan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Needs Improving

Customer review rating 4.0/5

Anonymous Couples - 27/03/2020 Confirmed reviews ALL

We stayed for 11 nights and we did not enjoy our experience. The taps were rusty looking and leaked. The bathrooms didn't have any fans, so steamed up really quickly. The range hood for our stove top did not work so smoke was a hazard for setting off the smoke alarms. We asked reception to get this fixed as we were wanting to cook our own meals and it never got fixed. The supplied frying pan was old and hardly usable and other kitchen crockery was not very useful for us. Our room was right next to the rubbish shoot and the elevator made a really loud dinging noise when anyone used it, which we could also hear from our room. Each room was on a different level, so we kept stubbing our toes on the height change. Finally the bed was rock hard and pretty much on the ground. The things we really liked about the accommodation was the pool and spa area. How close the accommodation was to the area we chose and public transport and finally the supplied utilities for the kitchen bathroom and laundry eg. dish washing/Laundry liquid. We liked the range of brochures at reception for ideas while we traveled and the breakfast voucher for next door. Please consider my suggestions on what to get fixed. Thank you.

Dear Leanne, Thank you for taking the time to tell us about your experience at BreakFree Moroccan. I am sorry that your experience did not meet your expectations - please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every guest - therefore your feedback is very important to us. We will definitely work with our maintenance and housekeeping teams in relation to the issues addressed in your review. We appreciate your sharing your concerns. Sincerely,
Customer review rating 4.0/5

Anne Families - 25/03/2020 Confirmed reviews ALL

Great location, dirty unit. Cleaning was appalling

Dear Anne-Marie, Thank you for taking the time to tell us about your experience at BreakFree Moroccan. I am sorry that your experience did not meet your expectations - please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every guest - therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns. Sincerely,

Great Location, beautiful view.

Customer review rating 4.0/5

Kelly Families - 23/03/2020 Confirmed reviews ALL

The Location & view was great. The late check in was confusing with ringing through on the phone & locating the postbox with key whilst trying to remember the code. The oven had no oven trays only tinfoil on the racks which was not ideal.The smell coming out of the drains in the bathroom floors was foul, we poured hot water down both then left the bathmat over them to keep the smell at bay. Lounge & bedrooms were great, bedding was clean.However kitchen could have done with a revamp.

Dear Geoffrey and Kelly We very much appreciate your comments regarding your stay at BreakFree Moroccan. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The very helpful and friendly staff.

Customer review rating 4.0/5

Carole G. Couples - 20/03/2020 Confirmed reviews ALL

We have been coming to the Moroccan for many years. Overall we have been very happy with our time spent there. Your staff have always made our stay very pleasant.

Dear Carole, We very much appreciate your comments regarding your stay at BreakFree Moroccan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Location

Customer review rating 4.0/5

Jane C. Couples - 19/03/2020 Confirmed reviews ALL

Nice resort in great location

Dear Frank C., We very much appreciate your comments regarding your stay at BreakFree Moroccan. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.0/5

Anonymous Families - 16/03/2020 Confirmed reviews ALL

only reason I decide to stay with Morocco again was because when booking I new it had a indoor pool. but this time I was told on the second day the indoor pool was not available to use. this was my 3rd time staying there I do enjoy the location of the hotel but as the weather wasn't nice my family amd I were just stuck in our room most of the time

well located+excellent accom

Customer review rating 4.0/5

Ken D. Couples - 13/03/2020 Confirmed reviews ALL

very good

Dear Kenneth, We very much appreciate your comments regarding your stay at BreakFree Moroccan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.0/5

Jason Couples - 12/03/2020 Confirmed reviews ALL

Great place to stay and location. Room could do with a paint couple little holes in the wall. Shower doors missing.

Dear Jason, We very much appreciate your comments regarding your stay at BreakFree Moroccan. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

WELL LOCATED

Customer review rating 4.0/5

Anonymous Business - 10/03/2020 Confirmed reviews ALL

The stay was excellent. My only complaint was payment being taken out of my card 2 weeks out and no tax invoice until I checked out and requested a copy. As this was a business trip it was most inconvenient as an expense claim could not be made to recover my money until a tax invoice was included.

Dear Neville, We very much appreciate your comments regarding your stay at BreakFree Moroccan. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.0/5

Michelle F. Families - 09/03/2020 Confirmed reviews ALL

Awesome but air con not working and strange smell in main bedroom. Would stay again though, we had the best time!

Refurbished apartment very well-equipped.

Customer review rating 4.0/5

Greg Friends - 09/03/2020 Confirmed reviews ALL

The apartment was well-located but the refurbishment of this apartment was done to a high standard. Having a large TV in the main bedroom was a real plus. Very good job done on the bathrooms.

Dear Greg, We very much appreciate your comments regarding your stay at BreakFree Moroccan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location

Customer review rating 4.0/5

Dr A. F. Business - 08/03/2020 Confirmed reviews ALL

We had a couple of issues with our initial room that the staff were very proactive in changing us across to meet our needs

Awesome apartment great views

Customer review rating 4.0/5

Lisa C. Families - 05/03/2020 Confirmed reviews ALL

Very happy nothing was wrong great location friendly great value for money

Great location and views but very tired

Customer review rating 4.0/5

Nina A. Families - 04/03/2020 Confirmed reviews ALL

Having stayed previously in a private apartment I was delighted to see that you joined the Accor group so I was able to use my membership to book for our family trip last week. We requested two apartments on the same floor when we booked last year. We ended up on 11th and 18th floor with no way to access each other’s floors. Rooms are spacious and loved the view of the beach however, the rooms were tired and needed a deep clean to remove marks from walls. The ceilings had staining in the lounge, the fan in the bedroom blew dust when we first turned it on, the oven face was old/flaking and mostly showing rust. The pedestal fan had so much brown build up on it, I was actually shocked to see it in the room. Tap fittings leaked due to age. This place has the potential to be great again and you can see that it probably was in its day. Whilst it has aged some attention to detail would go a long way.

Dear Nina, Thank you for taking the time to tell us about your experience at BreakFree Moroccan. I am sorry that your experience did not meet your expectations - please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every guest - therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very efficient and friendly staff.

Customer review rating 4.0/5

Colin M. Couples - 03/03/2020 Confirmed reviews ALL

From check in to check out the staff were very welcoming and friendly. Their local knowledge and advice made our stay better than expected. The apartment was very clean and comfortable with great views.

Dear Colin, We very much appreciate your comments regarding your stay at BreakFree Moroccan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient location

Customer review rating 4.0/5

Lee T. Families - 02/03/2020 Confirmed reviews ALL

Disappointed with the conditions of the unit Unable to use the vacuum as it was completely clogged, dryer broken The kitchen wasn’t fully supported no tongs or egg lift, pans handles very unsafe,

Dear Lee, Thank you for your review of your recent stay at Breakfree Moroccan. I am sorry you experienced cleaning issues in the apartment - we would have re-sent our housekeeping team to rectify any issues and provide you with kitchen items. I am concerned by your comment that you had to allow people to walk through the apartment after 9pm, as Body Corporate lock the gates as stated on all signage, because this is definitely not expected of any guest staying in Apt No. 204 and definitely not something I have encountered in the past. I do hope you enjoyed your time on the Gold Coast. Sincerely,

Great location, Was not a enjoyable stay!

Customer review rating 4.0/5

Kristie Couples - 02/03/2020 Confirmed reviews ALL

Upon check in our room had no power or water. We checked in 30min before their shift had finished so it was very inconvenient for them!! Was made to feel that it was our fault.

Dear Kristie, Thank you for taking the time to tell us about your experience at BreakFree Moroccan.. I am sorry that your experience did not meet your expectations - please allow me to express my sincerest apologies. Unfortunately there was an issue with the water in the first allocated apartment - our maintenance assistant is sorry for this inconvenience. At BreakFree, we strive to provide a superior service experience for every guest - therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns. Sincerely,
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