Mantra Towers of Chevron Surfers Paradise 3.5 stars

Great location and facilities are great The general rooms are good but there were a few things that made me think twice about coming back or recommending to others. Namely the pillows which didn’t have protectors and stains could be seen through the case not great. I found one in the room that was okay. On our first night we tried to lock the patio door but the lock is broken I called the number and was told the message would be sent to reception and we would receive a call next morning but we had no follow up contact. It was disconcerting for the balcony door to be left unlocked and my daughter felt unsafe. We persevered. There was only 1 toilet roll as well.

Our stay was amazing, well located with great facilities. Our room was more than big enough for a family of 7. The rooms was big and accomodating to our needs.

was great...parking was confusing

Reception staff were professional and very helpful. Parking was a bit confusing initially. Room was clean but just a bit dated. Pool and bbq area was fantastic! Overall though great stay!!

The apartment was well located, new carpet but the rest needed some love. There was a hole in the bathroom wall, only half a curtain in the second bedroom, the balcony door would not snib closed. This was an issue with young children. I requested the curtain and balcony door be fixed on 2 occasions by reception staff but nothing was done on either occasion. They also continually told us there was a park for 1 car per unit but there was never a vacant spot, instead we had to park in a paid car park around the corner.

Very average. The location is great and the pool is beautiful, though it should be heated - it was freezing cold which makes it useless for small kids. The apartment was ok, though run down and not super clean. The blanket was not clean and the dishwasher wasn't functional which explains why the dishes weren't clean. The dishwasher was eventually fixed after I chased it up for the 2nd time. Parking is inadequate and we had to pay for parking next door one night which was incredibly frustrating and upsetting. A resort this large should really have reception staff available 24/7. Some staff were very rude and unhelpful. Overall we're not interested in returning.

We loved out time at the Mantra - convenient location with fabulous amenities.

This was our second stay, we absolutely loved the sub penthouse with the wonderful views. Also very convenient with the G Link station, the shopping centre has Coles, a bottleshop, chemist and medical centre downstairs and there are many restaurants and bars within walking distance.

good we had a great time

arrived and was initially impressed with service. Room had great views and was clean and tidy. we were in Tower 2 and had a few issues with fob keys arriving back and couldnt get into building. My biggest complaint was not that our dryer didnt work but the lack of communication about it. I advised the staff that dyer was not working and we had just completed a load of washing We would be out for the day could they attend to it. Got home nothing done, rang service desk and queried it, Was advised they would contact me back never did. Next day asked to speak to duty manager told not available. A maintenance man did attend said it was broken and would need replacing. Never done whilst we were there . Communication was extremely poor and whilst we enjoyed stay the lack of communication annoyed me.

Great location, great views on 30th floor, very spacious apartment, kitchen could be stocked better only 1 throw away baking dish, no microwave safe bowls, beds really hard and uncomfortable. Staff really friendly

Nice welcome, acknowledged my gold status but no upgrade offered. I got a 3 bed apartment as I like a place with a big lounge that i can actually lay down on to watch TV, this has a big leather chaise lounge, the place is a little dated with a few defects (like half the numbers missing from my door! first few nights were quiet but as soon as Friday night came, there was people out on there balcony 2 floors below, so around 1am i changed bedrooms and then at 2am got woken up by the people on the balcony below me, i had the doors closed and could still hear them, unfortunately with them shouting there isn't much that glass doors can do about this So overall my first few weeknights were really nice and quiet and the last few nights i got very little sleep, the last night (Friday night) i got woken up about 4 or 5 times by noisy neighbours and im not a light sleeper. Good location with a full size woolworths on the lower floor with a chemist and some of the usual smaller shops youd usually find, the food court was really good toom, i actually ate there the whole time i was there - 4 nights

We had a great view we could see the surf and the canels. The room was clean and tidy the only thing was we ran out of sugar for the early morning coffee. It was a short walk to Cavill ave and the beach.

The apartment was very dirty. We had to wash all dishes before use. The facilities remain closed and they could let us know in advance. Foxtel wasn't working so they gave us 3gb internet. The balcony's floor was dirty, we could see where wasn't mopped. Long periods waiting for the lifts, there was just 2 lifts working in a 47 floors tower. Security on duty was sarcastic to solve a garage tag problem on our arrival, insinuating we did not know how to use it and it was our fault. However was the tag that wasn't set up.