Mantra Towers of Chevron Surfers Paradise 3 stars

Customer review rating (ALL Rating) 4.0/5 890 reviews

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Description

Hotel extras

  • The three towers are home to spacious and self-contained 1, 2 and 3 Bedroom Apartments.

  • Bask in the sunlight and unwind at Beaches in the Sky.

  • Mantra Towers of Chevron is conveniently situated with easy access to public transportation.

  • We are situated to be a short stroll away from the renowned Surfers Paradise Beach.

  • For relaxation and watching your kids play, our lagoon swimming pool is the place to be.

Our accommodation(s)

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Room 1

Hotel location

Mantra Towers of Chevron Surfers Paradise

23 Ferny Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.999546, 153.427723

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

2 pools

Have the luxury of choosing from a large lagoon pool, indoor and outdoor lap pools, spa or sauna.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  890 reviews

Customer review rating 2.5/5

Jenny J. I. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your detailed feedback and for your continued loyalty to Mantra Towers of Chevron. We truly appreciate you choosing to stay with us over the years and are disappointed to learn that this visit did not meet the high standard you have come to expect. We are especially sorry to read that your interactions with our Front Office team left you feeling unsupported. Providing warm, welcoming and helpful service is something we pride ourselves on, and it is disappointing to hear that we fell short on this occasion. Please be assured that your comments have been shared with our leadership team so they can be reviewed with the relevant departments. In relation to the apartment configuration, our Sub-Penthouse Apartments can be configured as either a two-bedroom or three-bedroom apartment. As your reservation was made for a two-bedroom configuration, the third bedroom was secured and unavailable for use during your stay. We apologise if this was not made clear prior to your arrival and understand how this may have led to disappointment. We genuinely value your ongoing support and are saddened that this stay did not reflect the positive experiences you have enjoyed with us previously. We hope you will give us the opportunity to restore your confidence during a future visit and provide the level of accommodation and service you have come to expect from Mantra Towers of Chevron. Kind Regards, Mantra Towers of Chevron Management

Customer review rating 5.0/5

Abbey D. Families - Confirmed reviews ALL

Dear Guest, Thank you for your wonderful review and for choosing to stay with us. We are delighted to hear that you had such an enjoyable family stay and that you loved your room setup, the beautiful views, and our central location. It's great to know that our proximity to local shopping and restaurants added to your experience, and we're pleased that booking over the phone and your arrival and departure processes were all seamless. Thank you also for recognising our team for being friendly and approachable. Your kind words mean a great deal to us, and we will be sure to share your feedback with the team. We appreciate you bringing the mould in the ensuite bathroom to our attention. Please accept our apologies for this oversight. Your comments have been shared with our Housekeeping and Maintenance teams so the issue can be investigated and addressed promptly. Thank you once again for your valued feedback. Kind Regards, Mantra Towers of Chevron Management

Customer review rating 1.5/5

Dominic N. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Courtney C. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback following your recent family stay with us. We are delighted to hear that you enjoyed our fantastic location and that our team made such a positive impression on you. Your kind words about our staff are greatly appreciated, and we will be sure to share your compliments with the team. We also appreciate your honest feedback regarding the condition of our rooms. We understand that aspects of the accommodation may feel dated, and we recognise the importance of providing rooms that meet our guests' expectations. Please be assured that your comments have been shared with our unit owners as we continue to plan for future improvements and refurbishments. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind Regards, Mantra Towers of Chevron Management

Customer review rating 4.5/5

Kalynda K. Friends - Confirmed reviews ALL

Dear Kalynda, We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Ambrose General Manager.

Other web-users rate our hotel

  • 826 reviews 9.4/10 Location
  • 1,118 reviews 5.1/10 Room
  • 472 reviews 7/10 Service
  • 42 reviews 1.3/10 WiFi
  • 505 reviews 2.8/10 Cleanliness
  • 456 reviews 5/10 Amenities
  • 408 reviews 4.2/10 Comfort
  • 64 reviews 3.7/10 Food

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