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Mantra Towers of Chevron Surfers Paradise 3.5 stars

Customer review rating 3.8/5 4,129 reviews

ALLSAFE approved hotel

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Mantra Towers of Chevron Surfers Paradise
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+ 7 Services

Hotel extras

  • Located in the heart of Surfers Paradise

  • Self contained 1, 2 and 3 bedroom apartments & sub penthouses

  • Highrise apartments and seaside views create the sensation of beaches in the sky

  • Close to the light rail

  • Within walking distance of the beach

Hotel location

Mantra Towers of Chevron Surfers Paradise

23 Ferny Avenue
4217 surfers paradise
australia

Tel: +611300092872

Fax: (+61)7/55848600

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 28km / 17.4 miles - Shuttle paying

GPS :-27.999546, 153.427723

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Shuttle
  • Air conditioning
  • Wi-Fi
Hotel Services And Equipments
  • Hotel informations
    • 273 rooms
    • No room for people with reduced mobility
    • No family room
    • No connecting room
    • 273 non-smoking rooms
    • 48 floors
  • Languages spoken at the hotel
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas Additional charge
    • WiFi at the hotel Additional charge
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
Access to property
  • Shuttle
    • OOL Additional charge
    • GOLD COAST AIRPORT Additional charge

Our accommodation(s)

Three majestic towers make up Mantra Towers of Chevron rising to a height of 50 levels of apartment bliss. Featuring 1, 2 and 3 bedroom apartments and plush sub penthouses, there's an ideal accommodation option for a couple on a weekend away to larger groups travelling together. Completely self-contained, all apartments boast a large contemporary kitchens, spacious living area and fully equipped laundry. You can rest assured the conveniences of home can be found here.

Our guest reviews for
Mantra Towers of Chevron Surfers Paradise

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

4,129 reviews

TripAdvisor Rating 3.5/5

6,286 reviews

Beautiful facilities

Customer review rating 3.5/5

Beth Couples - 19/10/2021 Confirmed reviews ALL

We enjoyed our stay, however the room had cockroaches and the tumble dryer was broken

Dear Beth Thank you so much for staying at Mantra Towers of Chevron. We are so pleased that you enjoyed your stay and liked our facilities. Thank you for your wonderful comments regarding Michael, we will pass this feedback onto him. We appreciate your other comments and will investigate. Kind Regards, Sasha Spruyt General Manager

Family Time

Customer review rating 4.0/5

Lyn Families - 18/10/2021 Confirmed reviews ALL

A lovely relaxed mini break. The spacious 3 bedroom had a great view and is located on a couple of hundred meters from the beach and surfers precinct.

Good location and nice rooms

Customer review rating 3.5/5

Ngawai Families - 17/10/2021 Confirmed reviews ALL

Only downside I experienced was the service staff on morning of check out, I found her a struggle to communicate with, regarding extra stay … it was an abrupt no with no regard to listening

Dear Ngawai Thank you so much for your review. We are so pleased that you enjoyed your stay and our convenient location and our views. I am disappointed to receive your comments regarding the team member at reception, we will speak to the team regarding this. We look forward to welcoming you back to Mantra Towers of Chevron in the near future. Kind Regards, Sasha Spruyt General Manager

Good location good price

Customer review rating 4.0/5

Tony M. Families - 16/10/2021 Confirmed reviews ALL

Maybe a bit more commination about the layout and navigation around the towers

Dear Tony Thank you so much for completing the survey. We appreciate your comments and feedback regarding your stay. I will pass your comments on to the team. Thank you again and we look forward to hopefully welcoming you back in the near future. Kind Regards, Sasha Spruyt General Manager

few problems

Customer review rating 2.0/5

Patricia Families - 13/10/2021 Confirmed reviews ALL

1. Parking is a huge issue, you cant find a car park and drive around for hours and then end up having to pay in coles next door $27 for the night 2. Cooktop / oven main switch on the wall was broken and held together with a band-aid. Electrically very unsafe. 3. 2nd bedroom got all wet from rain with the window closed - it leaks all over the carpet 4. I called to speak to manager and not working till tuesday ( we stayed fri to mon) left message with details of problems - no reply 5. reception only open 9am to 5pm so hard for evening issues 6. access between towers is hard if you have friends staying in other towers.

Dear Patricia I am disappointed to receive your comments regarding your stay. We always strive to provide a wonderful experience and I do apologise that you did not experience this. I will be forwarding your comments to our team for investigation and review. Thank you so much for providing this feedback to that we can action. Kind Regards, Sasha Spruyt General Manager

Great facilities average room

Customer review rating 3.5/5

Michelle L. Families - 11/10/2021 Confirmed reviews ALL

Great location and facilities are great The general rooms are good but there were a few things that made me think twice about coming back or recommending to others. Namely the pillows which didn’t have protectors and stains could be seen through the case not great. I found one in the room that was okay. On our first night we tried to lock the patio door but the lock is broken I called the number and was told the message would be sent to reception and we would receive a call next morning but we had no follow up contact. It was disconcerting for the balcony door to be left unlocked and my daughter felt unsafe. We persevered. There was only 1 toilet roll as well.

Dear Michelle Thank you so much for taking the time to complete your survey. I am pleased that you liked our facilities and location. I am however disappointed to receive your comments regarding your stay. We always strive to provide a wonderful experience and I do apologise that you did not experience this. I will be forwarding your comments to our team for investigation and review. Thank you so much for providing this feedback to that we can action. Kind Regards, Sasha Spruyt General Manager

well located, big spacious rooms

Customer review rating 4.5/5

Anonymous Families - 11/10/2021 Confirmed reviews ALL

Our stay was amazing, well located with great facilities. Our room was more than big enough for a family of 7. The rooms was big and accomodating to our needs.

Dear Amy Thank you so much for your review! We are so pleased that you enjoyed the size of your apartment and our facilities. We look forward to welcoming you back to Mantra Towers of Chevron in the near future. Kind Regards, Sasha Spruyt General Manager

good location

Customer review rating 3.5/5

Dan Families - 10/10/2021 Confirmed reviews ALL

was great...parking was confusing

Dear Dan Thank you so much for completing the survey. We are so pleased that you had a great stay and you like d our location. We appreciate your comments and feedback regarding your stay. Kind Regards, Sasha Spruyt General Manager

Great facilities

Customer review rating 4.0/5

Jordan Families - 09/10/2021 Confirmed reviews ALL

Reception staff were professional and very helpful. Parking was a bit confusing initially. Room was clean but just a bit dated. Pool and bbq area was fantastic! Overall though great stay!!

Dear Jordan Thank you so much for completing the survey. We are so pleased that you enjoyed your stay,. Thank you for your wonderful comments regarding our team and the facilities. We look forward to welcoming you back to Mantra Towers of Chevron in the near future. Kind Regards, Sasha Spruyt General Manager

You get what you pay for

Customer review rating 2.5/5

Anonymous Families - 09/10/2021 Confirmed reviews ALL

The apartment was well located, new carpet but the rest needed some love. There was a hole in the bathroom wall, only half a curtain in the second bedroom, the balcony door would not snib closed. This was an issue with young children. I requested the curtain and balcony door be fixed on 2 occasions by reception staff but nothing was done on either occasion. They also continually told us there was a park for 1 car per unit but there was never a vacant spot, instead we had to park in a paid car park around the corner.

Dear Amanda Thank you for taking the time to complete our survey. I am disappointed to receive your comments regarding your stay. We always strive to provide a wonderful experience and I do apologise that you did not experience this. I will be forwarding your comments to our team for investigation and review. Thank you so much for providing this feedback to that we can action. Kind Regards, Sasha Spruyt General Manager

Very average.

Customer review rating 3.0/5

Alice Families - 08/10/2021 Confirmed reviews ALL

Very average. The location is great and the pool is beautiful, though it should be heated - it was freezing cold which makes it useless for small kids. The apartment was ok, though run down and not super clean. The blanket was not clean and the dishwasher wasn't functional which explains why the dishes weren't clean. The dishwasher was eventually fixed after I chased it up for the 2nd time. Parking is inadequate and we had to pay for parking next door one night which was incredibly frustrating and upsetting. A resort this large should really have reception staff available 24/7. Some staff were very rude and unhelpful. Overall we're not interested in returning.

Dear Kathryn Thank you for taking the time to tell us about your experience at the Mantra Towers of Chevron Surfers Paradise. We appreciate all the feedback and comments. I will pass these onto the team. Kind Regards, Sasha Spruyt General Manager

Amazing

Customer review rating 5.0/5

Donna Families - 08/10/2021 Confirmed reviews ALL

We loved out time at the Mantra - convenient location with fabulous amenities.

Dear Donna Thank you for your wonderful review and being a valuable ALL member! I am so pleased that you loved your time with us and enjoyed our location and facilities. We look forward to welcoming you back to Mantra Towers of Chevron in the near future. Kind Regards, Sasha Spruyt General Manager

excellent location, no need for vehicle once you check in

Customer review rating 4.5/5

Patoisgal Families - 07/10/2021 Confirmed reviews ALL

This was our second stay, we absolutely loved the sub penthouse with the wonderful views. Also very convenient with the G Link station, the shopping centre has Coles, a bottleshop, chemist and medical centre downstairs and there are many restaurants and bars within walking distance.

Dear Thank you for your Review! We are glad that you enjoyed your stay and our convenient location. We do hope that we will be able to welcome you back to Mantra Towers of Chevron in the near future. Kind Regards, Sasha Spruyt General Manager
Customer review rating 5.0/5

Anonymous Families - 07/10/2021 Confirmed reviews ALL

good we had a great time

Dear Dean Thank you so much for your review! We are so pleased that you enjoyed your stay. We look forward to welcoming you back to Mantra Towers of Chevron in the near future. Kind Regards, Sasha Spruyt General Manager

4 days

TripAdvisor rating 3.0/5

waynebN7370AD 02/08/2021 TripAdvisor review

arrived and was initially impressed with service. Room had great views and was clean and tidy. we were in Tower 2 and had a few issues with fob keys arriving back and couldnt get into building. My biggest complaint was not that our dryer didnt work but the lack of communication about it. I advised the staff that dyer was not working and we had just completed a load of washing We would be out for the day could they attend to it. Got home nothing done, rang service desk and queried it, Was advised they would contact me back never did. Next day asked to speak to duty manager told not available. A maintenance man did attend said it was broken and would need replacing. Never done whilst we were there . Communication was extremely poor and whilst we enjoyed stay the lack of communication annoyed me.

Dear waynebN7370AD Thank you for taking the time to provide your review. I do apologise on any shortfall experienced regarding the washing machine. I will speak to the team to understand what occurred however thank you for providing the feedback as this is something that we can now investigate and put plans in action to improve. Thank you again, Sasha

3bdr apartment

TripAdvisor rating 4.0/5

lindangraham1 30/07/2021 TripAdvisor review

Great location, great views on 30th floor, very spacious apartment, kitchen could be stocked better only 1 throw away baking dish, no microwave safe bowls, beds really hard and uncomfortable. Staff really friendly

Dear lindangraham1 Thank you so much for your wonderful comments regarding our fantastic location, views, spacious apartment and of course our team! I will speak to the team regarding your feedback on the kitchen items and the bed. Thank you so much again. Kind Regards, Sasha Spruyt General Manager

NIce apartment hotel, little dated and usual noise from parties in other apartments

TripAdvisor rating 4.0/5

cruiseh 30/03/2021 TripAdvisor review

Nice welcome, acknowledged my gold status but no upgrade offered. I got a 3 bed apartment as I like a place with a big lounge that i can actually lay down on to watch TV, this has a big leather chaise lounge, the place is a little dated with a few defects (like half the numbers missing from my door! first few nights were quiet but as soon as Friday night came, there was people out on there balcony 2 floors below, so around 1am i changed bedrooms and then at 2am got woken up by the people on the balcony below me, i had the doors closed and could still hear them, unfortunately with them shouting there isn't much that glass doors can do about this So overall my first few weeknights were really nice and quiet and the last few nights i got very little sleep, the last night (Friday night) i got woken up about 4 or 5 times by noisy neighbours and im not a light sleeper. Good location with a full size woolworths on the lower floor with a chemist and some of the usual smaller shops youd usually find, the food court was really good toom, i actually ate there the whole time i was there - 4 nights

Hi cruiseh, Thank you for your recent review. I am so pleased to read you enjoyed your stay with us. I have passed on your feedback to the relevant departments as we always appreciate honest guest feedback and seek to improve your guest experience where possible.

Great view

TripAdvisor rating 5.0/5

Explore50954674127 04/11/2020 TripAdvisor review

We had a great view we could see the surf and the canels. The room was clean and tidy the only thing was we ran out of sugar for the early morning coffee. It was a short walk to Cavill ave and the beach.

Hi Explore50954674127 Thank you for your review. We look forward to welcoming you back.

Dirty apartment

TripAdvisor rating 2.0/5

234marianah 18/06/2020 TripAdvisor review

The apartment was very dirty. We had to wash all dishes before use. The facilities remain closed and they could let us know in advance. Foxtel wasn't working so they gave us 3gb internet. The balcony's floor was dirty, we could see where wasn't mopped. Long periods waiting for the lifts, there was just 2 lifts working in a 47 floors tower. Security on duty was sarcastic to solve a garage tag problem on our arrival, insinuating we did not know how to use it and it was our fault. However was the tag that wasn't set up.

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