Mantra Towers of Chevron Surfers Paradise 2 stars

Customer review rating (ALL Rating) 4.0/5 1,251 reviews

Mantra Towers of Chevron Surfers Paradise - Image 1
Mantra Towers of Chevron Surfers Paradise - Image 2
Mantra Towers of Chevron Surfers Paradise - Image 3
Mantra Towers of Chevron Surfers Paradise - Image 4
23 Ferny Avenue, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • The three towers are home to spacious and self-contained 1, 2 and 3 Bedroom Apartments.

  • Bask in the sunlight and unwind at Beaches in the Sky.

  • Mantra Towers of Chevron is conveniently situated with easy access to public transportation.

  • We are situated to be a short stroll away from the renowned Surfers Paradise Beach.

  • For relaxation and watching your kids play, our lagoon swimming pool is the place to be.

Our accommodation(s)

Hotel location

Mantra Towers of Chevron Surfers Paradise

23 Ferny Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.999546, 153.427723

Telephone
Fax +61 7 5584 8600

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

2 pools

Have the luxury of choosing from a large lagoon pool, indoor and outdoor lap pools, spa or sauna.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,251 reviews

TripAdvisor Rating  3.5/5  6,523 reviews

Apartment requires refirbishment

Customer review rating 2.5/5

Aldo S. Business - Confirmed reviews ALL

The apartment was tired and is dating. There is a mouldy smell when you first enter. The Television screen is scratched. Bathrooms in particular are old and dated with the doors to the laundrette suffering from moisture damage. The AC is noisy even on the lowest fan speed setting.

Dear ALDO, We appreciate your honest comments about your recent stay. It’s disappointing to hear that certain aspects of the apartment did not meet your expectations. The issues you raised, including the tired furnishings, mouldy smell, scratched television screen, outdated bathrooms, moisture-damaged laundry doors, and noisy air conditioning, are concerning. Please know we take this feedback seriously and will share your concerns with the relevant departments to address these matters. We are also working towards planned refurbishments to improve the comfort and quality of our apartments. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future with an enhanced experience. Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Well located, easy parking, beautiful view and great apartment.

Customer review rating 5.0/5

Deborah L. Families - Confirmed reviews ALL

We had a beautiful 2 bedroom. 2 bathroom in tower 3. It had an amazing ocean view. We had easy access to the pool level and the car parking. We had all the cooking facilities we needed.

Dear DEBORAH, We are delighted to hear you enjoyed your stay and that the location, parking, and breathtaking ocean view made your visit special. It’s great to know that the apartment in Tower 3 met your needs, offering convenient access to the pool and parking, as well as all the cooking facilities to make your stay comfortable. We look forward to welcoming you back for another memorable stay in the future! Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Good stay, tired apartment

Customer review rating 3.5/5

Nick K. Families - Confirmed reviews ALL

We stayed here as two adults and four kids for three nights in one of the three bedroom apartments. Had a lovely view and the staff were friendly, but the kitchen and bathrooms are getting a bit tired and in need of renovation.

Dear Nick, We’re delighted to hear that you enjoyed your stay with us and appreciated the lovely views and our friendly staff. Hosting you and your family in one of our three-bedroom apartments was a pleasure. We acknowledge your feedback regarding the condition of the kitchen and bathrooms. While we strive to provide comfortable accommodations, some apartments are due for updates. Your comments will be shared with the appropriate teams to help us improve. We hope to welcome you back again for another enjoyable stay. Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Criminal night manager

Customer review rating 0.5/5

Jorgen H. Solo - Confirmed reviews ALL

My wife arrived after hours due to flight delays, I had to cancel my trip and couldn't be with her, she was not let in despite me calling the night manager to let her in, she was told to leave the property, awful inhumane behaviour by night staff at 12:30 at night. She needed to go across the road to another hotel, who were nice. No apologies, nothing

Dear JORGEN & MEGAN H., We sincerely regret that your wife's late arrival did not go as expected and acknowledge the frustration and inconvenience caused by the situation. Please understand that our check-in policy requires us to only allow access to guests listed on the reservation rooming list, especially during after-hours. This policy is in place to ensure the safety and security of all our guests. To avoid such situations in the future, we kindly request that guests contact Accor Central Reservations as early as possible to update the rooming list if there are any changes to the planned occupants. This ensures a smooth check-in process, even during after-hours arrivals. We deeply apologize if this protocol was not communicated clearly during your booking process. We appreciate your feedback and will review how we can enhance our communication to prevent similar occurrences in the future. If you wish to discuss this further, please do not hesitate to contact us directly. Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Well located

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Access to the shops Aswell as many options to swim in the different pools

Dear Amelia S., We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Ambrose General Manager Mantra Towers of Chevron

In partnership with TripAdvisor

Other web-users rate our hotel

  • 877 reviews 9/10 Location
  • 1,232 reviews 5.3/10 Room
  • 532 reviews 7.1/10 Service
  • 51 reviews 3.4/10 WiFi
  • 514 reviews 2.7/10 Cleanliness
  • 466 reviews 4.2/10 Comfort
  • 88 reviews 3.9/10 Wellness Area
  • 85 reviews 3.9/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Surfers Paradise

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.