Mantra Towers of Chevron Surfers Paradise 3 stars

Customer review rating (ALL Rating) 4.0/5 961 reviews

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Description

Hotel extras

  • The three towers are home to spacious and self-contained 1, 2 and 3 Bedroom Apartments.

  • Bask in the sunlight and unwind at Beaches in the Sky.

  • Mantra Towers of Chevron is conveniently situated with easy access to public transportation.

  • We are situated to be a short stroll away from the renowned Surfers Paradise Beach.

  • For relaxation and watching your kids play, our lagoon swimming pool is the place to be.

Our accommodation(s)

Hotel location

Mantra Towers of Chevron Surfers Paradise

23 Ferny Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.999546, 153.427723

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

2 pools

Have the luxury of choosing from a large lagoon pool, indoor and outdoor lap pools, spa or sauna.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  961 reviews

TripAdvisor Rating  3.7/5  6,550 reviews

Customer review rating 3.5/5

Mike F. Families - Confirmed reviews ALL

The location was good and the hotel was easy to find, check in was great. The room had good facilities but was looking a little tired, especially the bathroom. The pool area had great facilities but again was looking tired and needed a clean. Our room was a low level so may impact our review as the view was limited and road noise was a factor.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mantra Towers of Chevron Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvia Ambrose - General Manager

Customer review rating 2.5/5

Alen A. Families - Confirmed reviews ALL

Staff very friendly, Location is always amazing Room was below par Leaking noisy toilet rooms a bit smelly For the last 22 years of holidaying at surfers 10 of those years were at chevron, never had an issue. This unit really needs a upgrade its looks really tired For the money you pay at this time of the year very disappointing.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mantra Towers of Chevron Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvia Ambrose - General Manager

Customer review rating 4.0/5

Fiona M. Families - Confirmed reviews ALL

Room was great for two adults and two children. The reception staff were helpful when our kettle stopped working and they got us a new one. The three different swimming pools were great for the kids.

Dear Guest, We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Ambrose - General Manager

Customer review rating 0.5/5

Rob B. Families - Confirmed reviews ALL

Staff are fantastic, but the unit was dirty had bloody Band-Aids under the kitten lounges and had blood all over the mattress protector not happy

Dear Guest, Thank you for taking the time to share your feedback. We appreciate your kind comments about staff. I am sincerely sorry about the cleanliness issues you faced. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Please rest assured, your feedback has been passed onto the relevant departments for future preventions. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please do not hesitate to contact the hotel directly and we will personally assist you with your next stay. Sincerely, Sylvia Ambrose - General Manager

Customer review rating 4.5/5

Lisa R. Families - Confirmed reviews ALL

A wonderful experience, with great amenities, and close to shopping, transport and central to Surfer’s Paradise.

Dear Guest, We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Ambrose - General Manager

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Other web-users rate our hotel

  • 865 reviews 9.3/10 Location
  • 1,182 reviews 5.1/10 Room
  • 500 reviews 6.5/10 Service
  • 45 reviews 2/10 WiFi
  • 507 reviews 2.5/10 Cleanliness
  • 475 reviews 4.8/10 Amenities
  • 445 reviews 4.2/10 Comfort
  • 257 reviews 2.9/10 Vibe

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