Mantra Towers of Chevron Surfers Paradise 2 stars

Customer review rating (ALL Rating) 4.0/5 1,257 reviews

Mantra Towers of Chevron Surfers Paradise - Image 1
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23 Ferny Avenue, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • The three towers are home to spacious and self-contained 1, 2 and 3 Bedroom Apartments.

  • Bask in the sunlight and unwind at Beaches in the Sky.

  • Mantra Towers of Chevron is conveniently situated with easy access to public transportation.

  • We are situated to be a short stroll away from the renowned Surfers Paradise Beach.

  • For relaxation and watching your kids play, our lagoon swimming pool is the place to be.

Our accommodation(s)

Hotel location

Mantra Towers of Chevron Surfers Paradise

23 Ferny Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.999546, 153.427723

Telephone
Fax +61 7 5584 8600

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

2 pools

Have the luxury of choosing from a large lagoon pool, indoor and outdoor lap pools, spa or sauna.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,257 reviews

TripAdvisor Rating  3.5/5  6,525 reviews

Bad experience

Customer review rating 0.5/5

Carolyn Families - Confirmed reviews ALL

Dishwasher didn’t work, used band-Aid in the utensil drawer and tv in the bedroom didn’t work and we are platinum members of Accor and got a level 9 room. It was very disappointing.

Dear Carolyn, Thank you for taking the time to tell us about your experience at the Mantra Towers of Chevron Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located awesome stay

Customer review rating 5.0/5

Angela K. Families - Confirmed reviews ALL

Stayed in the 3 bedroom apartments tower 2 was maxing everything was underneath you rooms were clean and had everything you would need can't wait to come again

Dear Angela, We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lovely apartment, short work to attractions within the surfers area

Customer review rating 5.0/5

Adam G. Families - Confirmed reviews ALL

Lovely, clean room amenities, could walk to beach, eateries and attractions within the Surfers Paradise area. Will be back.

Dear Adam We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Family Stay

Customer review rating 4.5/5

Justin Families - Confirmed reviews ALL

Stayed for 9 nights and the hotel was prime location for all the places we wanted to go to

Dear Justin, We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very disappointed

Customer review rating 1.5/5

Angela Families - Confirmed reviews ALL

I was very disappointed with our stay at Towers of Chevron as prior to booking I phoned the property questioning whether the rooms were privately owned or hotel owned and was told one tower was hotel owned and booked through ALL website where the other 2 towers were privately owned so we booked the 3 bedroom apartment through ALL website expecting a lovely apartment for the high price we paid only to find we were in a very run down, old, privately owned apartment (and to be told the information I was given over the phone was incorrect and all rooms are privately owned - we would not have booked this if we'd been given the correct info) The rooms were clean however both bathrooms needed to be mopped after showers for the amount of water that somehow leaked out of the closed shower, soap dispensers were not working, toilet seat broken, toilet didn't flush properly and had constant run of water after flushing, the tv remote batteries were being held in with tape and didn't work well. So disappointing for the amount of money that was paid for this apartment

Dear ANGELA P., Thank you for taking the time to tell us about your experience at the Mantra Towers of Chevron Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvia Ambrose General Manager of Mantra Towers of Chevron

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Other web-users rate our hotel

  • 880 reviews 9.1/10 Location
  • 1,235 reviews 5.2/10 Room
  • 543 reviews 7.2/10 Service
  • 54 reviews 4.3/10 WiFi
  • 511 reviews 2.7/10 Cleanliness
  • 467 reviews 4.2/10 Comfort
  • 87 reviews 3.9/10 Wellness Area
  • 79 reviews 3.7/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.