Mantra Towers of Chevron Surfers Paradise 3 stars

Customer review rating (ALL Rating) 4.0/5 965 reviews

Mantra Towers of Chevron Surfers Paradise - Image 1
Mantra Towers of Chevron Surfers Paradise - Image 2
Mantra Towers of Chevron Surfers Paradise - Image 3
Mantra Towers of Chevron Surfers Paradise - Image 4

Description

Hotel extras

  • The three towers are home to spacious and self-contained 1, 2 and 3 Bedroom Apartments.

  • Bask in the sunlight and unwind at Beaches in the Sky.

  • Mantra Towers of Chevron is conveniently situated with easy access to public transportation.

  • We are situated to be a short stroll away from the renowned Surfers Paradise Beach.

  • For relaxation and watching your kids play, our lagoon swimming pool is the place to be.

Our accommodation(s)

Hotel location

Mantra Towers of Chevron Surfers Paradise

23 Ferny Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.999546, 153.427723

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

2 pools

Have the luxury of choosing from a large lagoon pool, indoor and outdoor lap pools, spa or sauna.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  965 reviews

TripAdvisor Rating  3.7/5  6,550 reviews

Customer review rating 3.0/5

Jocelin W. Families - Confirmed reviews ALL

This was our second visit, and while the location was excellent, we noticed a strong odor of garbage due to a blocked chute. Was horrible what I found highly disturbing was we discovered a used bandage on our blanket after we had slept with it. Upon informing the reception, they offered an apology, but we felt that this response was insufficient given the circumstances. Additionally, we observed food left on the balcony, a considerable amount of dust throughout the room, and the absence of a television in the main bedroom was disappointing. The soiled marks on the balcony glass were also quite unappealing. Considering the amount we paid, we had anticipated a higher standard of cleanliness my husband has said when we return next year to pick a different place i would like to give this place another chance as the location is amazing with children and the pool area is great.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I sincerely apologise about the hardships you faced. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please do not hesitate to contact the hotel directly and we can personally work with you for your next booking. Sincerely, Syliva Ambrose - General manager

Customer review rating 4.0/5

Garry C. Families - Confirmed reviews ALL

Very enjoyable. Check in and out very easy.

Dear Guest, We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Ambrose - General Manager

Customer review rating 5.0/5

Dannielle B. Families - Confirmed reviews ALL

Great location, we stayed in tower 3 level 38, as gold Accor members. Excellent experience

Dear Guest, We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Ambrose - General Manager

Customer review rating 4.0/5

Melissa P. Families - Confirmed reviews ALL

Room needs a good clean. Pool was awesome. Staff were amazing.

Dear Guest, We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Ambrose - General Manager

Customer review rating 2.0/5

Sarah H. Families - Confirmed reviews ALL

The lifts and lobby area of tower 2 smell is disgusting

Dear Guest, Thank you for taking the time to tell us about your experience at the Mantra Towers of Chevron Surfers Paradise. I am sorry that your experience was affected by the reported smell; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvia Ambrose - General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 862 reviews 9.2/10 Location
  • 1,181 reviews 5.1/10 Room
  • 500 reviews 6.6/10 Service
  • 46 reviews 1.9/10 WiFi
  • 509 reviews 2.5/10 Cleanliness
  • 475 reviews 4.8/10 Amenities
  • 449 reviews 4.1/10 Comfort
  • 260 reviews 2.8/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Surfers Paradise