Mantra Towers of Chevron Surfers Paradise 2 stars

Customer review rating (ALL Rating) 4.0/5 972 reviews

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23 Ferny Avenue, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • The three towers are home to spacious and self-contained 1, 2 and 3 Bedroom Apartments.

  • Bask in the sunlight and unwind at Beaches in the Sky.

  • Mantra Towers of Chevron is conveniently situated with easy access to public transportation.

  • We are situated to be a short stroll away from the renowned Surfers Paradise Beach.

  • For relaxation and watching your kids play, our lagoon swimming pool is the place to be.

Our accommodation(s)

Hotel location

Mantra Towers of Chevron Surfers Paradise

23 Ferny Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.999546, 153.427723

Telephone
Fax +61 7 5584 8600

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

2 pools

Have the luxury of choosing from a large lagoon pool, indoor and outdoor lap pools, spa or sauna.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  972 reviews

TripAdvisor Rating  3.7/5  6,550 reviews

Great stay ☀️

TripAdvisor rating 4.0/5

Bbeecc131 TripAdvisor review

We had a 3 bedroom apartment. So spacious and great views. Really surprises with how nice it was. Only issue is parking you are not guaranteed a space and it can be hard to get a place. Be mindful of this.

Dear Guest, We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Ambrose - General Manager

Customer review rating 4.0/5

Craig N. Families - Confirmed reviews ALL

Great location but hard to get a spot around the pool,

Dear Guest, We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Ambrose - General Manager

Customer review rating 2.0/5

April F. Families - Confirmed reviews ALL

Skirting boards hadn't been cleaned. Dirty dishes in cupboards. Old food in cupboards. Bathroom floor sticky. Balcony not cleaned, old food still on it. Fridge doesn't keep food cool, had our meat and milk go off with the fridge on the coolest setting. I did speak to the concierge as well as showed her photos, she told me the manager would come to see me when she returned to work, I heard nothing.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mantra Towers of Chevron Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies with the overall cleanliness of your room. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvia Ambrose - General Manager

Customer review rating 1.0/5

Lina A. Families - Confirmed reviews ALL

I’m really upset that they take it from me $40 for bit late because the kids was sleeping I was preparing everything to check out I m about 7 time I went to this hotel because I love it I didn’t choose anyone and I told everyone it is perfect hotel.but the reception told me to pay $40 never happened with me in this hotel

Dear Guest, Thank you for taking the time to tell us about your experience at the Mantra Towers of Chevron Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvia Ambrose - General Manager

Customer review rating 4.5/5

Narottam K. Families - Confirmed reviews ALL

It was really great stay, location is very good, only problem was some smell in lift lobby

Dear Guest, We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Ambrose - General Manager

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Other web-users rate our hotel

  • 865 reviews 9.2/10 Location
  • 1,175 reviews 5.1/10 Room
  • 505 reviews 6.6/10 Service
  • 46 reviews 1.9/10 WiFi
  • 504 reviews 2.5/10 Cleanliness
  • 472 reviews 4.9/10 Amenities
  • 448 reviews 4.1/10 Comfort
  • 261 reviews 2.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.