Mantra Towers of Chevron Surfers Paradise 2 stars

Customer review rating (ALL Rating) 4.0/5 1,221 reviews

Mantra Towers of Chevron Surfers Paradise - Image 1
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23 Ferny Avenue, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • The three towers are home to spacious and self-contained 1, 2 and 3 Bedroom Apartments.

  • Bask in the sunlight and unwind at Beaches in the Sky.

  • Mantra Towers of Chevron is conveniently situated with easy access to public transportation.

  • We are situated to be a short stroll away from the renowned Surfers Paradise Beach.

  • For relaxation and watching your kids play, our lagoon swimming pool is the place to be.

Our accommodation(s)

Hotel location

Mantra Towers of Chevron Surfers Paradise

23 Ferny Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.999546, 153.427723

Telephone
Fax +61 7 5584 8600

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

2 pools

Have the luxury of choosing from a large lagoon pool, indoor and outdoor lap pools, spa or sauna.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,221 reviews

TripAdvisor Rating  3.7/5  6,538 reviews

Customer review rating 4.0/5

Bree Z. Families - Confirmed reviews ALL

There is mould on the ensuite ceiling

Dear Bree, We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron Surfers Paradise. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Ambrose General Manager.

Customer review rating 4.5/5

Erin S. Families - Confirmed reviews ALL

Well located clean and tidy

Dear Erin, We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron Surfers Paradise. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Ambrose General Manager

Customer review rating 3.0/5

Danielle H. Families - Confirmed reviews ALL

Good but couldve of been better

Dear Danielle, Thank you for taking the time to tell us about your experience at the Mantra Towers of Chevron Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvia Ambrose General Manager.

Customer review rating 4.0/5

Meagan L. H. Families - Confirmed reviews ALL

Perfect location and very happy with our room. Was a little worried due to negative reviews but our room had everything we needed and was clean and comfortable. My only minor complaints are the lighting is pretty dull especially for the ladies when doing makeup in the bathroom. Also the washing machine and dryer were extremely loud. There was a broken knob on the washing machine but I was still able to use it and the clothes horse was also broken but again we were still able to use it. The shower was nice and hot and the beds comfy. The supplied soaps and shampoo smelled good and were nice to use. Very convenient to have Coles at the bottom of our Tower although there was an unpleasant smell in the foyer of Tower 2 which was present every time we had to pass through. We also noticed other guests commenting on this odour. The hotel staff and service were great. It was no problem to ask for extra essentials such as toilet paper, washing powder, dishwashing liquid, tea/coffee sachets etc if needed. We absolutely would be happy to stay here again.

Dear Meagan, Thank you for taking the time to share such a detailed review following your recent stay with us. I’m delighted to hear that you were very happy with your room and that our central location, team service, and in-room amenities contributed to a positive experience. It’s also reassuring to know we were able to exceed your expectations despite initial concerns from prior reviews. I sincerely appreciate your constructive feedback regarding the bathroom lighting, laundry appliances, and the odour in Tower 2’s foyer. Your comments have been shared with our maintenance and housekeeping teams for follow-up and improvement. We’re pleased you felt comfortable and well taken care of during your stay. We look forward to welcoming you back again for another enjoyable visit. Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Customer review rating 4.0/5

Nicholas L. P. Families - Confirmed reviews ALL

Enough room for family of 5! Well located to restaurants, shops, beach and of course not far from the theme parks!

Dear Nicholas, Thank you for your feedback and for choosing to stay with us. I’m pleased to hear you found our location and amenities convenient for your family holiday. It’s wonderful to know our proximity to restaurants, shops, the beach, and theme parks enhanced your experience. I do, however, sincerely apologise for the issues you mentioned, particularly the condition of the curtain and the bed movement. I have shared your comments with our housekeeping and maintenance teams to ensure they are addressed promptly. We appreciate your feedback as it helps us improve, and we hope to have the opportunity to welcome you back for an even better stay. Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

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Other web-users rate our hotel

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  • 534 reviews 2.4/10 Cleanliness
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  • 280 reviews 2.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.