Mantra Towers of Chevron Surfers Paradise 2 stars

Customer review rating (ALL Rating) 4.0/5 1,421 reviews

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Description

Hotel extras

  • The three towers are home to spacious and self-contained 1, 2 and 3 Bedroom Apartments.

  • Bask in the sunlight and unwind at Beaches in the Sky.

  • Mantra Towers of Chevron is conveniently situated with easy access to public transportation.

  • We are situated to be a short stroll away from the renowned Surfers Paradise Beach.

  • For relaxation and watching your kids play, our lagoon swimming pool is the place to be.

Our accommodation(s)

Hotel location

Mantra Towers of Chevron Surfers Paradise

23 Ferny Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.999546, 153.427723

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

2 pools

Have the luxury of choosing from a large lagoon pool, indoor and outdoor lap pools, spa or sauna.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,421 reviews

TripAdvisor Rating  3.5/5  6,504 reviews

Overdue for a refurbishment, cheaply furnished and not particularly comfortable.

TripAdvisor rating 3.0/5

scottmV5579KU TripAdvisor review

Very dated and tired apartment, long overdue for a refurbishment. Cheaply furnished with extremely firm bedding and not particularly comfortable sofas. Kitchen equipment mismatching and damaged. Bathroom tiles cracked and mouldy and clearly had been for some time. Hotel staff were great and common areas were well maintained and clean. Shame about the apartment.

Well located

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

The rooms were out dated . Was not happy with the reception staff . Overall the accommodation is of poor standard

Dear john, Thank you for your feedback. We apologize for any disappointment with the outdated rooms and reception service during your stay. Providing a comfortable and pleasant experience is our priority, and we regret that we did not meet your expectations on this occasion. Your comments are valuable to us, and we will use them to improve our accommodations and guest services. We appreciate your input and hope to have the opportunity to better serve you in the future. Warm regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Great location that is easily accessible to everything in the GC with great beach views

Customer review rating 4.5/5

Tristan Friends - Confirmed reviews ALL

The location of the apartment is very accessible to everything in Surfers Paradise. We booked a 3 Bedroom Ocean View Apartment which was great to sit out on the balcony and look down over Surfers and towards the beach each day. Tram is also easily accessible just a short walk from the hotel. Apartment was comfortable but a couple of areas where signs of aging is starting to get the better of it so some TLC may need to provided in the very near future.

Dear Tristan, Thank you for your feedback. We're delighted to hear that you enjoyed our great location with easy access to everything in Surfers Paradise and stunning beach views from your 3 Bedroom Ocean View Apartment. It's wonderful that you were able to relax on the balcony and take in the scenery each day. We appreciate your comments regarding the aging aspects of the apartment, and we will ensure these areas receive the attention they need to maintain our standards. Thank you for choosing to stay with us, and we hope to welcome you back soon. Warm regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Disappointing standard for Mantra name and price

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Good location but very dated room with adequate level of cleaning. Having no hot water for 1 day is really unacceptable when paying $900 a night. The suggestion to use the public shower in the pool area was not safe or viable for the family. No apology, no alternative, no compensation despite phone calls to reception. One outdoor spa completely cold, other button not working. Indoor spa had extreme levels of chlorine that created an unpleasant gas that other guests complained of.

Dear ALEISHA, Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay, particularly with the hot water and the condition of the public areas. We understand how frustrating this must have been, especially given the rate you paid. Please be assured that we take your concerns seriously and are communicating with the body corporate and building management to address these issues promptly. We regret any inconvenience you faced and appreciate your understanding as we work to improve our standards. Warm regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Beautiful views

Customer review rating 5.0/5

Ellenor Families - Confirmed reviews ALL

My family and I enjoyed our stay! We booked a 3 bedroom ocean view and were amazed everything the room had to offer. We will definitely be back.

Dear Ellenor, Thank you for your lovely feedback. We're thrilled to hear that you and your family enjoyed your stay and the beautiful views from your three-bedroom ocean view apartment. It's wonderful to know that the room met your expectations and that you plan to return. We look forward to welcoming you back for another amazing stay. Warm regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

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Other web-users rate our hotel

  • 932 reviews 8.9/10 Location
  • 1,307 reviews 5.4/10 Room
  • 556 reviews 7.1/10 Service
  • 50 reviews 3.8/10 WiFi
  • 558 reviews 2.6/10 Cleanliness
  • 494 reviews 4.2/10 Comfort
  • 78 reviews 4.6/10 Wellness Area
  • 12 reviews 3.6/10 Breakfast

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