Mantra Towers of Chevron Surfers Paradise 2 stars

Customer review rating (ALL Rating) 4.0/5 1,346 reviews

Mantra Towers of Chevron Surfers Paradise - Image 1
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23 Ferny Avenue, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • The three towers are home to spacious and self-contained 1, 2 and 3 Bedroom Apartments.

  • Bask in the sunlight and unwind at Beaches in the Sky.

  • Mantra Towers of Chevron is conveniently situated with easy access to public transportation.

  • We are situated to be a short stroll away from the renowned Surfers Paradise Beach.

  • For relaxation and watching your kids play, our lagoon swimming pool is the place to be.

Our accommodation(s)

Hotel location

Mantra Towers of Chevron Surfers Paradise

23 Ferny Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.999546, 153.427723

Telephone
Fax +61 7 5584 8600

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

2 pools

Have the luxury of choosing from a large lagoon pool, indoor and outdoor lap pools, spa or sauna.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,346 reviews

TripAdvisor Rating  3.5/5  6,511 reviews

Hotel was ok.

Customer review rating 2.5/5

Kimmy Families - Confirmed reviews ALL

Room wasn't same as in photos online. No face washers in rooms. Check-in was a nightmare. I wasn't informed about the $500 deposit on check-in, email was never sent to me about it (they checked their system and it wasn't there), and I did not have the money spare. Hotel was quite happy to leave myself and my young children without accommodation. Luckily was able to borrow money otherwise would have been sleeping in the car with 4 young children. Was told money would be back in my bank Sunday on checkout, then informed after it was paid that it would take a week to come back. Huge miscommunication on their end and no help to rectify the situation.

Always triple check before booking

TripAdvisor rating 2.0/5

Wanderer03410144672 TripAdvisor review

Room wasn't same as in photos online. No face washers in rooms. Check-in was a nightmare. I wasn't informed about the $500 deposit on check-in, email was never sent to me about it (they checked their system and it wasn't there), and I did not have the money spare. Hotel was quite happy to leave myself and my young children without accommodation. Luckily was able to borrow money otherwise would have been sleeping in the car with 4 young children. Was told money would be back in my bank Sunday on checkout, then informed after it was paid that it would take a week to come back. Huge miscommunication on their end and no help to rectify the situation.

Dear Valued Guest, Thank you for your feedback. I’m truly sorry to hear about the difficulties you experienced during your check-in process and the inconvenience with the deposit. Please note that face washers are available at reception upon request. It is disappointing to read your arrival experience with the property was not a positive one on this occasion however I can assure you that there is a $500.00 security hold for a 3 Bedroom Apartment which is what you had booked. I do apologise we were not able to meet your expectations on this occasion. Kind Regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Great location, spacious rooms

Customer review rating 4.0/5

Sh Families - Confirmed reviews ALL

We loved our stay at Mantra Chevron Towers, the 2 bedroom room was spacious for a family of 4 and the view over the ocean was lovely. Great location with an easy walk to supermarkets, local cafes and the beach.

Dear STACEY We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding your feedback on the streaming services, the feature may be on some of the smart televisions however we do not provide this service, we only provide Foxtel and Free to air channels. We do hope to be able to offer these streaming services in the near future. Also, unfortunately late check outs are always subject to availability this is not guaranteed for Classic or Silver Accor Members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Ambrose General Manager

Great Location

Customer review rating 5.0/5

Lee Families - Confirmed reviews ALL

This hotel is in a great location, walk anywhere.

Dear leanne m., We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Ambrose General Manager

Great location and Amenities, Good Value for Money

Customer review rating 4.5/5

A H. Couples - Confirmed reviews ALL

We recently stayed here for the second year in a row, and once again, it did not disappoint. The hotel’s location is absolutely fantastic, making it easy to explore the surrounding area and enjoy all the local attractions. The amenities provided are top-notch, from the well-equipped gym to the relaxing pool area. While the decor is starting to show its age and could use a bit of a refresh, it didn’t detract from our overall experience. The rooms were clean and comfortable, and the staff were friendly and attentive, always ready to assist with any requests. Overall, our stay was great value for money. We had a wonderful time and will definitely be returning again next year. Highly recommended for anyone looking for a convenient and comfortable place to stay.

Dear H. A., We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Ambrose General Manager

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Other web-users rate our hotel

  • 922 reviews 8.9/10 Location
  • 1,298 reviews 5.4/10 Room
  • 554 reviews 6.8/10 Service
  • 47 reviews 3.9/10 WiFi
  • 538 reviews 2.5/10 Cleanliness
  • 486 reviews 4.5/10 Comfort
  • 84 reviews 3.7/10 Wellness Area
  • 12 reviews 2.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.