Paradise Centre Apartments Surfers Paradise 4 stars

Customer review rating (ALL Rating) 4.3/5 443 reviews

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Description

Hotel extras

  • While swimming laps, take advantage of the amazing ocean views.

  • Let the refreshing ocean breezes cool you down as you work up a sweat on the tennis court.

  • Walking distance to Surfers Paradise Beach.

  • Close to Restaurants and Bars.

  • Paradise Centre Apartments is located in the heart of Surfers Paradise.

Our accommodation(s)

Hotel location

Paradise Centre Apartments Surfers Paradise

3 Hanlan Street
4217 SURFERS PARADISE
Australia

GPS:-28.002796, 153.430363

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

2 pools

At Paradise Centre Apartments we have two heated swimming pools, as well as two children's wading pools. Best of all, you'll be able to enjoy amazing ocean views while you swim laps.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  443 reviews

Customer review rating 3.5/5

Samantha M. Couples - Confirmed reviews ALL

The property was conveniently located to everything I needed; tram, beach, attractions. Staff were lovely. Got an early check in and late check out which was fantastic. The rooms are a bit worn, but not worth complaining about. Only major disappointment was the noise. We were on the 25th floor and could hear the clubs and buskers. Plus the big AC unit was really loud, couldn’t sleep with it running in the background.

Customer review rating 4.5/5

Belinda S. Couples - Confirmed reviews ALL

Loved staying here, location is perfect with everything you need right on your doorstep. Apartments are spacious, amenities are amazing especially with the ability to use both pools and gyms. Only thing I would suggest is that it is made clear when booking that each apartment is different and may not look exactly as displayed in photo's - we stayed with friends (in seperate apartments) and they were quite different in respect to bedding, furniture, bathrooms, flooring, etc. I queried this at reception and it was only then that I learnt this information.

Good morning Belinda, Thank you for taking the time to leave a review. We are so happy that you enjoyed your stay with us and the facilities we have on site. The rooms can vary in styling and certainly something I can discuss with the website team. We hope to see you again soon. Many thanks, Tearn

Customer review rating 4.5/5

Leanne M. Families - Confirmed reviews ALL

Have been staying there for a few years now & love everything about it. I prefer Ballah tower & staff always try to put me there. Reception girls are all very friendly & helpful. Love the view, atmosphere & having everything I need down at Paradise Centre. Can’t wait to back again soon!

Good morning Leanne, Thank you for taking the time to leave a review. We are so pleased that you love staying with us and we look forward to seeing you again next time! Many thanks, Tearn

Customer review rating 4.5/5

Keryn Z. Families - Confirmed reviews ALL

Great central location. Minutes walk from everything you could want. The pool was great. If anything the external building is getting a little tired.

Good afternoon Keryn, Thank you for taking the time to leave a review. We are so pleased you enjoyed your stay with us. We look forward to welcoming you back next time. Many thanks, Tearn

Customer review rating 0.5/5

Shellwyne M. Families - Confirmed reviews ALL

We stayed for 3 days in room 1503. The room had a strong mould smell, which was quite overwhelming. The shower was unclean, with visible body residue and mould in the grout and corners, and it also appeared to be leaking through the wall into the carpet, which likely contributed to the persistent mouldy odour. There were also rust spots in the bath, about the size of a 10-cent piece, where my children were expected to bath. There were stains on the cushions and lounge suite, which added to the overall unclean feel of the space. The bathroom was also poorly maintained, with what appeared to be urine stains around the base of the toilet. Mould was present inside the cupboards, and both the cupboards and kitchen utensils carried a strong mould smell, which made me too uncomfortable to use anything in the kitchen. Overall, the environment felt unhygienic and made me uneasy having my children in the room. Very disappointing experience.

Good afternoon Shellwyne, Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and sincerely apologise for the condition of your room during your stay. What you've described falls well below the standards we aim to provide. Cleanliness and guest comfort are extremely important to us, and it is concerning to hear about the mould odour and issues with the kitchen and cupboards. This is not representative of the experience we want any guest to have. We are taking your comments seriously and have escalated this for immediate investigation, including checking for any underlying water leaks and addressing the mould concerns thoroughly. Corrective action is being prioritised to ensure this does not happen again. Thank you for bringing this to our attention and again we do sincerely apologise for your experience whilst staying with us. Many thanks, Tearn

Other web-users rate our hotel

  • 280 reviews 9.5/10 Location
  • 371 reviews 6.1/10 Room
  • 179 reviews 7.7/10 Service
  • 146 reviews 2.8/10 Cleanliness
  • 78 reviews 9.9/10 Pool
  • 30 reviews 8.9/10 Value
  • 27 reviews 9.3/10 Wellness Area

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