Paradise Centre Apartments Surfers Paradise

Customer review rating (ALL Rating) 4.4/5 515 reviews

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • 2 x outdoor heated ppols

  • 2 x heated kids pools

  • Walking distance to Surfers Paradise Beach

  • Close to Restaurants and Bars

ALLSAFE approved hotel

Hotel location

Paradise Centre Apartments Surfers Paradise

3 Hanlan Street
4217 SURFERS PARADISE
Australia

GPS:-28.002796, 153.430363

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Air conditioning
  • Wi-Fi

Our accommodation(s)

Positioned just 20 metres from the beach, Paradise Centre Apartments provide stylish and spacious self-contained accommodation with everything you'll need for a relaxed Gold Coast holiday. Our 1, 2 and 3 Bedroom Apartments have a large fully equipped kitchen, laundry facilities, and spacious living areas which feature a balcony overlooking the ocean. You can relax with the comfort of air-conditioning and Foxtel TV after a day of adventure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  515 reviews

TripAdvisor Rating  4.0/5  1,257 reviews

Spacious but dated apartment with great accessibility

TripAdvisor rating 3.0/5

eeshagupta Couples - TripAdvisor review

Our stay was great for 6 nights and everything around was easily accessible. Apartment had great views and good amenities like heated pool and sauna. Apartment kitchen and bathroom are dated and could use some renovation. We stayed for 6 nights and not having any cleaning at this time was a bit frustrating. Change of towels, sheets and bathroom cleaning is a must have. If we wanted to clean the kitchen or utensils then there was only 1 pouch of dishwashing liquid provided and the expectation was that we will leave a very clean apartment with trash taken out and utensils cleaned and put away. Didn’t feel like we were provided with the services of a holiday hotel or airbnb. All in all we had a good stay but location was the only thing that helped.

great location

Customer review rating 3.5/5

Toni Families - Confirmed reviews ALL

The location was fantastic but the apartment itself can be better, it was old and dark, not all the lights were working, the bathroom fan was not working, the black carpet with visible dirt was not appealing but it was in a great location.

Dear dinh dinh a., Thank you for taking the time to tell us about your experience at the Paradise Centre Apartments Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards Deborah Simpson Letting Manager

Great location, friendly staff

Customer review rating 3.5/5

Suzanne A. Families - Confirmed reviews ALL

Size of 2 bedroom executive apartment was ample for 4 adults (1 queen with ensuite and 2 single beds). We loved the separate laundry and views from all the rooms including the lounge. We had a faulty shower head in the ensuite and blown bulb in the main all of which we were fixed within 1 day of reporting the issues. Reason I didn’t given a higher rating is because the carpet and lounges were very old and smelly. So much so we pre-washed blankets and covered the lounges. The front desk staff and even the cleaning ladies were friendly and very accommodating. We’ve been coming to Paradise Centre for 4 years now and have to say the apartment we stayed in the first year in Allunga was the best!

Dear Swarna P., We very much appreciate your comments regarding your stay at the Paradise Centre Apartments Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Deborah Simpson Letting Manager

Good location, dated units

Customer review rating 2.0/5

Andre Families - Confirmed reviews ALL

The apartment was a mismatch for the modern vibrant location... especially the kitchen and the carpet, way too dated, enough to say I dont want to stay there anymore, rather stay in the new hotels nearby... chose this hotel initially because of the swimming pool. The best pool in Surfers because it is heated well, and not too crowded... Although the one in Allunga was cold.... Ballah did not disappoint.

Dear Andrey Y., Thank you for taking the time to tell us about your experience at the Paradise Centre Apartments Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards Deborah Simpson Letting Manager

Well located

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Very conveniently located but the actual room is very old and outdated for the amount we paid.

Dear mandy a., Thank you for taking the time to tell us about your experience at the Paradise Centre Apartments Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards Deborah Simpson Letting Manager

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Other web-users rate our hotel

  • 228 reviews 9.8/10 Location
  • 308 reviews 7.1/10 Room
  • 170 reviews 8.5/10 Service
  • 114 reviews 6/10 Cleanliness
  • 83 reviews 9.8/10 Pool
  • 56 reviews 7.1/10 Vibe
  • 18 reviews 9.7/10 Wellness Area

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