Paradise Centre Apartments Surfers Paradise 4 stars

Customer review rating (ALL Rating) 4.3/5 427 reviews

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Description

Hotel extras

  • While swimming laps, take advantage of the amazing ocean views.

  • Let the refreshing ocean breezes cool you down as you work up a sweat on the tennis court.

  • Walking distance to Surfers Paradise Beach.

  • Close to Restaurants and Bars.

  • Paradise Centre Apartments is located in the heart of Surfers Paradise.

Our accommodation(s)

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Room 1

Hotel location

Paradise Centre Apartments Surfers Paradise

3 Hanlan Street
4217 SURFERS PARADISE
Australia

GPS:-28.002796, 153.430363

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

2 pools

At Paradise Centre Apartments we have two heated swimming pools, as well as two children's wading pools. Best of all, you'll be able to enjoy amazing ocean views while you swim laps.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  427 reviews

Customer review rating 5.0/5

Gillian B. Solo - Confirmed reviews ALL

Good morning Gillian, Thank you for taking the time to leave a review. We are so pleased that you enjoyed your stay with us! We are lucky to be in such a great location and we are happy to hear that you made the most of this. We look forward to seeing you again next time. Many thanks, Tearn

Customer review rating 0.5/5

Peter A. Business - Confirmed reviews ALL

Good morning Peter, Thank you for taking the time to share your feedback. We sincerely apologise for the issues you experienced during your stay. The sewage odour in your original apartment is certainly not representative of the standards we aim to provide and we understand how disruptive and uncomfortable this would have been. We are equally disappointed to learn that you felt our response was not timely and this will be addressed with the team to ensure it does not happen in future. While we are pleased that we were able to relocate you, it is concerning that the apartment did not meet expectations. Your comments have been shared with our maintenance and management teams for immediate review and follow-up. We recognise that we fell short of both your expectations and our own service standards on this occasion. Please accept our sincere apologies for the inconvenience and frustration caused, we thank you for bringing these matters to our attention. Many thanks, Tearn

Customer review rating 4.5/5

Neralie L. Solo - Confirmed reviews ALL

Good morning Neralie, Thank you for taking the time to leave a review. We are so pleased that you enjoyed your stay and appreciate your loyalty choosing to stay with us over the years. It is always a pleasure and we look forward to seeing you again next time! Many thanks, Tearn

Customer review rating 2.0/5

Lia L. Families - Confirmed reviews ALL

Good afternoon Lia, Thank you for your review. We're pleased to hear you enjoyed our amazing location and found our team to be friendly and helpful. We are sorry to learn about the cleanliness issue you experienced and the condition of the room and kitchen utensils. This is certainly not the standard we aim to provide and your feedback has been shared with our housekeeping and management teams for review. We also appreciate your comments regarding the pool environment. We want all guests to feel welcome and comfortable while enjoying our facilities and we will take your feedback into consideration. Thank you for staying with us and we hope to welcome you back again in the future. Many thanks, Tearn

Customer review rating 4.0/5

Peter O. Friends - Confirmed reviews ALL

Good morning Peter, Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay with us. I am also glad that we were able to help with the remotes in the room in a quick manor. We look forward to welcoming you back next time. Many thanks, Tearn

Other web-users rate our hotel

  • 276 reviews 9.4/10 Location
  • 371 reviews 5.9/10 Room
  • 180 reviews 7.4/10 Service
  • 145 reviews 2.4/10 Cleanliness
  • 132 reviews 4.7/10 Comfort
  • 79 reviews 3.5/10 Vibe
  • 77 reviews 9.9/10 Pool
  • 26 reviews 9.4/10 Wellness Area

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