Mantra on View Surfers Paradise 4 stars

Customer review rating (ALL Rating) 3.8/5 4,289 reviews

Mantra on View Surfers Paradise - Image 1
Mantra on View Surfers Paradise - Image 2
Mantra on View Surfers Paradise - Image 3
Mantra on View Surfers Paradise - Image 4
22 View Avenue, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • Walking distance to the heart of Surfers Paradise.

  • On-site spa and hair salon.

  • Close proximity to beach and public transport.

  • Outdoor spa deck.

  • Nine multi-purpose conference rooms

Our accommodation(s)

Hotel location

Mantra on View Surfers Paradise

22 View Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.997919, 153.428845

Telephone
Fax +61 7 5592 2908

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

NOSH Pan Asian

Start your day off right with Breakfast in our Restaurant, NOSH Pan Asian. Enjoy a chef served buffet breakfast offering traditional favourites including cereals, pastries, tropical fresh fruits, with hot meals prepared and plated for you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  4,289 reviews

TripAdvisor Rating  4.0/5  4,892 reviews

Reasonable price

Customer review rating 4.0/5

Julian G. Business - Confirmed reviews ALL

I found the TV remote control extremely frustrating to operate.

Dear Julian G., We very much appreciate your comments regarding your stay at the Mantra on View Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra on View Surfers Paradise | Hotel Management Team

Amazing stay

Customer review rating 5.0/5

Beau Families - Confirmed reviews ALL

Amazing stay and the veiw was second to none

Dear Beau l., We very much appreciate your comments regarding your stay at the Mantra on View Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra on View Surfers Paradise | Hotel Management Team

Good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Great experience - checking in, welcome letter.

Dear Des, We very much appreciate your comments regarding your stay at the Mantra on View Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Views Misleading

Customer review rating 2.0/5

Bs Solo - Confirmed reviews ALL

I stayed for 3 nights to start with. I was placed in a “City View” room which turned out to be a “Scaffold View” room. Very unimpressed with the lack of communication that I would be in a room with construction right outside my balcony, which I could not sit on due to dust from the work being done. The room was very dusty , spent the first night sneezing and the next day with blocked sinuses. The shower head was old and would not stay up, I had to basically have it vertical which at 6ft4in was not Ideal, the water went straight onto the bathroom floor which caused a slipping hazard. Breakfast was the only highlight. Very disappointing stay. I was recommended this place by an Accor Plus Gold Member who is very embarrassed and reconsidering renewing their membership. I booked directly through the hotel which makes it more disappointing that there was no communication regarding works outside my window.

Dear Brad, Thank you for taking the time to tell us about your experience at the Mantra on View Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located. Spa deck not communicated as " not warm spas", so very dissapointing

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

The parking was not explained very clearly and meant that I parked in the incorrect area and had to sort it out at the check in desk, which was time consuming. At check.out time, we had to wait for at least 6 lift stops before we could fit into one of the 2 out of 4 lifts that were operating

Dear Janine, Thank you for taking the time to tell us about your experience at the Mantra on View Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,833 reviews 8.9/10 Location
  • 4,209 reviews 5.1/10 Room
  • 2,524 reviews 7.4/10 Service
  • 175 reviews 4.4/10 WiFi
  • 1,690 reviews 3.8/10 Cleanliness
  • 1,630 reviews 3.7/10 Comfort
  • 1,133 reviews 4/10 Amenities
  • 765 reviews 6.1/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Surfers Paradise

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.