Mantra on View Surfers Paradise 4 stars

Customer review rating (ALL Rating) 3.8/5 2,286 reviews

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Description

Hotel extras

  • Walking distance to the heart of Surfers Paradise.

  • On-site spa and hair salon.

  • Close proximity to beach and public transport.

  • Nine multi-purpose conference rooms

Our accommodation(s)

Hotel location

Mantra on View Surfers Paradise

22 View Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.997919, 153.428845

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

NOSH Pan Asian

Start your day off right with Breakfast in our Restaurant, NOSH Pan Asian. Enjoy a chef served buffet breakfast offering traditional favourites including cereals, pastries, tropical fresh fruits, with hot meals prepared and plated for you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,286 reviews

Customer review rating 0.5/5

Steve R. Business - Confirmed reviews ALL

loyal diamond member full support for the Accor brand, considering i canceled via the app I would have thought the property would have acknowledged this, however, was told I hadn't read the T&C understood but disappointed.

Dear Steve, We sincerely apologise for any frustration or disappointment caused regarding your recent booking. Our standard cancellation policy applies to all reservations, with full fees charged for cancellations made within 48 hours of arrival. For our valued elite loyalty members, we do offer the possibility for the property to consider leniency in these situations. In your case, we understand that the booking was made on the day of arrival, which falls within the 48-hour period. However, as the cancellation was made after our standard check-in time of 2 pm, we were unfortunately unable to offer this consideration. These limitations are in place to ensure consistency and fairness for all guests while still allowing flexibility where possible. We greatly appreciate your loyalty to the Accor brand and your support as a Diamond member. Your feedback has been noted and will help us continue to communicate our policies clearly for all guests. Kind regards, Liam Campbell Assistant Manager

Customer review rating 5.0/5

Carole B. Friends - Confirmed reviews ALL

The staff where amazing, helpful and friendly

Dear Carole, Thank you so much for your kind words. It is wonderful to hear that you had such a positive experience with us from start to finish. Our team takes great pride in providing friendly and helpful service, so your feedback will mean a lot to them. We are also pleased that you found the booking process smooth and easy, as we aim to make every part of your stay as seamless as possible. We truly appreciate you taking the time to share your experience and we hope to welcome you back again soon. Kind regards, Liam Campbell Assistant Manager

Customer review rating 4.0/5

Jodelyn P. Business - Confirmed reviews ALL

The room needs a little revamp, new beds would elevate the room.

Dear Jodelyn, Thank you for sharing your feedback. We’re delighted to hear you enjoyed the great view and our convenient location — these are certainly highlights we’re proud to offer. We also appreciate your comments regarding the room and bedding. Your suggestions around refreshing and updating the rooms are valuable, and we will be sure to share this feedback with our team as we continue to look for ways to enhance the guest experience. Thank you again for your insights, and we hope to welcome you back in the future. Kind regards, Liam Campbell Assistant Manager

Customer review rating 4.5/5

Deoty R. Families - Confirmed reviews ALL

Room and service was good. No complaints however would have preferred with some drinking water bottles in the room.

Dear Deoty, Thank you for your kind feedback. We’re pleased to hear you had a comfortable stay and that you were happy with both the room and service provided by our team. We also appreciate your suggestion regarding drinking water in the room. Guest feedback like yours is very valuable, and we will certainly take this into consideration as we continue to review and improve our guest experience. Thank you again for sharing your thoughts, and we hope to welcome you back for another enjoyable stay in the future. Kind regards, Liam Campbell Assistant Manager

Customer review rating 5.0/5

Maria L. Friends - Confirmed reviews ALL

Our stay at Mantra was a wonderful experience—the hotel is conveniently located within walking distance to the beach, shops, and restaurants.

Dear Maria, Thank you for sharing your lovely feedback. We’re delighted to hear you had a comfortable stay and enjoyed the beautiful ocean views. Our location is certainly something we’re proud of, so it’s wonderful to know you were able to make the most of the nearby beach, shops, and restaurants. It’s especially pleasing to hear your kind words about our team. Providing a warm and helpful experience for our guests is very important to us, and your feedback will be shared with the staff. We hope to welcome you back again for another enjoyable stay in the future. Kind regards, Liam Campbell Assistant Manager

Other web-users rate our hotel

  • 1,944 reviews 8.7/10 Location
  • 2,764 reviews 5.3/10 Room
  • 1,701 reviews 7.1/10 Service
  • 67 reviews 5.3/10 WiFi
  • 1,162 reviews 3.8/10 Cleanliness
  • 1,048 reviews 4/10 Comfort
  • 857 reviews 3.5/10 Amenities
  • 716 reviews 3.5/10 Vibe

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