Mantra on View Surfers Paradise 4 stars

Customer review rating (ALL Rating) 3.8/5 4,850 reviews

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Description

Hotel extras

  • Walking distance to the heart of Surfers Paradise.

  • On-site spa and hair salon.

  • Close proximity to beach and public transport.

  • Outdoor spa deck.

  • Nine multi-purpose conference rooms

Our accommodation(s)

Hotel location

Mantra on View Surfers Paradise

22 View Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.997919, 153.428845

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

NOSH Pan Asian

Start your day off right with Breakfast in our Restaurant, NOSH Pan Asian. Enjoy a chef served buffet breakfast offering traditional favourites including cereals, pastries, tropical fresh fruits, with hot meals prepared and plated for you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  4,850 reviews

TripAdvisor Rating  4.0/5  4,860 reviews

Disappointed

TripAdvisor rating 1.0/5

mo t TripAdvisor review

As we try to have a quiet relaxing morning after preparing our stuff to check out, was only 9:30 am and the staffs was so rude knocking the door like it was an emergency. A very loud knocks just to asked when are we leaving? Like didn't even wait for it to be 9:50 why knock so loud? It seems like we were in massive trouble! The stay was already expensive than the other hotels ,I regret that I chose to stay there, I used to like mantra, but now? It's a question that I can't even recommend to others. Very disrespectful, need more training! I never experience like that in other hotels. Ps. I know most hotels, provide u the basic needs like toothbrush and toothpaste,shower cap. But this none at all. If you have children with you, they can't reach the shampoo and soap as it's on the top of the shelves locked in containers. We always stay in Mantra hotels but not anymore next time.

Great position

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Easy check in Clean room Good facilities

Dear Laura, We very much appreciate your comments regarding your stay at the Mantra on View Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Road Trip Sydney to Surfers Paradise

Customer review rating 4.5/5

Luis Friends - Confirmed reviews ALL

Comfortable, nice location and amenities except that hotel parking was $15 dollars a day. Thought it was free and part of my booking.

Dear L., We very much appreciate your comments regarding your stay at the Mantra on View Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good stay

Customer review rating 5.0/5

Madison T. Couples - Confirmed reviews ALL

very good

Dear Madison, We very much appreciate your comments regarding your stay at the Mantra on View Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not overly happy

Customer review rating 2.5/5

Dyllan J. Families - Confirmed reviews ALL

Rubbish in room, bed stunk, blinds barely close so no privacy from the kids to shower or bath. Stayed here numerous times and it’s only getting worse.

Dear Dyllan, Thank you for taking the time to tell us about your experience at the Mantra on View. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 3,041 reviews 8.9/10 Location
  • 4,662 reviews 5/10 Room
  • 2,775 reviews 7.4/10 Service
  • 197 reviews 3.6/10 WiFi
  • 1,881 reviews 3.6/10 Cleanliness
  • 1,801 reviews 3.8/10 Comfort
  • 1,193 reviews 3.8/10 Amenities
  • 812 reviews 6/10 Value

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