Mantra on View Surfers Paradise 4 stars

Customer review rating (ALL Rating) 3.8/5 2,668 reviews

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22 View Avenue, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • Walking distance to the heart of Surfers Paradise.

  • On-site spa and hair salon.

  • Close proximity to beach and public transport.

  • Nine multi-purpose conference rooms

Our accommodation(s)

Hotel location

Mantra on View Surfers Paradise

22 View Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.997919, 153.428845

Telephone
Fax +61 7 5592 2908

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

NOSH Pan Asian

Start your day off right with Breakfast in our Restaurant, NOSH Pan Asian. Enjoy a chef served buffet breakfast offering traditional favourites including cereals, pastries, tropical fresh fruits, with hot meals prepared and plated for you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,668 reviews

TripAdvisor Rating  3.8/5  4,950 reviews

Customer review rating 5.0/5

Paras V. B. Families - Confirmed reviews ALL

Quality food, Good ambiance, Near to surfer's Paradise and polite staff who are ever ready to help.

Dear Paras V. B., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our location, quality food, and attentive staff. Your satisfaction is important to us, and we look forward to welcoming you again in the future. Best regards, Mantra on View Surfers Paradise

Customer review rating 2.5/5

Bridget L. Couples - Confirmed reviews ALL

We stayed here recently and unfortunately found the experience quite disappointing. The hotel itself feels very dated and could really use a refurbishment. Our room wasn’t cleaned at all during our stay, which was disappointing. The car park was another frustration, as there’s no lift to the lobby — only stairs — and this wasn’t mentioned to us at check-in. It would have been helpful to know beforehand, especially when carrying luggage. Our room also overlooked Cali Beach Club, and the music was so loud it sounded like it was playing right inside the room until around 12–1am, making it very difficult to sleep (even as high up as the 18th flood). There was also an issue with our bill at checkout, though to the hotel’s credit, this was resolved quickly. We had a complimentary bottle of wine included in our booking, but it was forgotten and only provided after we went down to reception to ask about it. Overall, while some of the staff were helpful and polite, the stay just didn’t meet expectations — especially given the noise, lack of cleaning, and dated facilities.

Dear Bridget, Thank you for taking the time to share your feedback. We’re very sorry to hear that your recent stay did not meet expectations and appreciate you highlighting these areas for improvement. We apologize that your room was not serviced during your stay, this certainly falls short of our standards, and we will be reviewing this with our housekeeping team to ensure it does not happen again. We also understand the inconvenience you experienced with access from the car park and appreciate your suggestion to better communicate this information during check-in. Regarding the noise from Cali Beach Club, we do understand how disruptive this can be for guests. While we do not control external venues, we try our best to allocate rooms on the quieter side of the hotel whenever possible. Please note that we currently have a refurbishment program aimed at updating and refreshing our rooms and facilities. We’re excited about these improvements and confident they will greatly enhance the overall guest experience in the near future. We’re glad that the billing issue was resolved quickly and appreciate your recognition of our team’s efforts. Thank you again for sharing your thoughts, your feedback will help us improve. We hope you’ll consider visiting us again to experience our newly refurbished rooms once the works are complete. Sincerely, Hamilton Neto Assistant Manager

Customer review rating 4.5/5

Fiona N. Business - Confirmed reviews ALL

Easy to check in, convenient to so much in Surfers paradise, restaurants, shopping, and transport.

Dear Fiona N., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and that the check-in process met your expectations. We look forward to welcoming you back in the future. Best regards, Mantra on View Surfers Paradise

Customer review rating 3.0/5

Sami K. Business - Confirmed reviews ALL

No tea or coffee or water in rooms no left to the car park no swimming pool

Dear Sami K., Thank you for your feedback regarding your recent stay. We appreciate your comments about our location. However, we regret to hear that you found the absence of refreshments in the room and the parking situation unsatisfactory, as well as the pool not being available during your visit. We will take appropriate measures to make sure this is not repeated in the future. Best regards, Mantra on View Surfers Paradise

Customer review rating 5.0/5

Danny T. Couples - Confirmed reviews ALL

Close to everywhere

Dear Danny T., Thank you for your positive feedback. We are delighted to hear that you found our location convenient and accessible. It is always our goal to provide guests with an enjoyable experience during their stay. Goodbye and best regards, Mantra on View Surfers Paradise.

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Other web-users rate our hotel

  • 2,103 reviews 8.9/10 Location
  • 3,059 reviews 5.1/10 Room
  • 1,833 reviews 7.1/10 Service
  • 85 reviews 3.7/10 WiFi
  • 1,315 reviews 3.5/10 Cleanliness
  • 1,155 reviews 4/10 Comfort
  • 922 reviews 3.4/10 Amenities
  • 786 reviews 3.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.