Mantra on View Surfers Paradise

Customer review rating 4.2/5 2,755 reviews

Mantra on View Surfers Paradise
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Room 1

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Hotel extras

  • Located across from beach

  • Close proximity to the tram

  • Walking distance to the heart of Surfers Paradise

  • Outdoor pool

  • Large conference facilities and restaurant on-site

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • ParkingPaying
  • Wheelchair access
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • GOLD COAST AIRPORTPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • PorterPaying
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Babysitting on requestPaying
Business services
  • 17 meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

Mantra on View Surfers Paradise

22 View Avenue
4217
surfers paradise
australia

Tel: +611300092872

Fax: (+61)7/55922908

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 31km / 19.26 miles - Shuttle paying

GPS :-27.997919, 153.428845

Our accommodations

During your stay in Surfers Paradise, relax at Mantra on View Hotel and make the most of your time away from home. Every room is air-conditioned and has a private balcony where you can unwind and take in the panoramic views of the city, ocean or canals. All guest rooms feature high-speed internet (fee applies) and cable TV. Relax on your own private balcony as you take in the sweeping views of the Pacific Ocean and stunning Gold Coast skyline.

City View Twin

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

City View King

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Ocean View Twin

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Ocean View King

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

High Ocean View Twin

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

High Ocean View King

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

NOSH

Type of cuisine: International

Experience the taste of Asia at NOSH Pan Asian. While the buffet breakfast offers traditional favourites including cereals, pastries, fresh fruits and hot meals, the lunch and dinner menu features authentically prepared dishes from across Asia.

NOSH

Non contractual photo

Located on Level 2, overlooking the atrium, with outdoor seating and beers on tap!

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 843

  • Maximum capacity: 550 people

  • Maximum banquet capacity: 470 people

Find out more

Our guest reviews for
Mantra on View Surfers Paradise

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,755 reviews

tripadvisor

TripAdvisor Rating 4.0/5

4,272 reviews

Good stay

Customer review rating 4.2/5

Learner Couples - 07/07/2020 Confirmed reviews ALL

Friendly staff, beautiful view and winter sun, good location

well located

Customer review rating 4.2/5

Olivia Friends - 07/07/2020 Confirmed reviews ALL

Loved the room, very friendly staff, close to everything

Good location

Customer review rating 4.2/5

Phyllis W. Couples - 06/07/2020 Confirmed reviews ALL

We had a great stay. Only down side was the restaurant wasn't operating and had no Foxtel

Great location, clean rooms

Customer review rating 4.2/5

D. Families - 06/07/2020 Confirmed reviews ALL

We enjoyed our stay here, the room was clean the staff were friendly and it was within walking distance to everything.

Returning guest, hotel is well located close to everything but far enough away from Cavill Ave night clubs

Customer review rating 4.2/5

Russell -. B. Families - 06/07/2020 Confirmed reviews ALL

Enjoy the Mantra brand, check in took much longer this stay, maybe the new covid processes need to bed in better, hopefully cut the check in time down. Room with a sea & city view was great, loved the bed this time.

Nice location, poor communication

Customer review rating 4.2/5

Nathan Couples - 06/07/2020 Confirmed reviews ALL

The One Bedroom Ocean View Apartment was a nice room with a great view of the coastline and hinterland. The apartment was decent for the age of the property. Disappointed with the communication from Mantra. Booked online a month in advance with no information on the website about facilities being closed and services not offered. Was contacted a few nights before the stay and advised that all hotel services were closed due to COVID impacts, as well as Foxtel being not available as they did not see the point in keeping this service. So basically it was just the room. I expressed some disappointment that they had only just communicated this a few days prior. She advised I could cancel my booking, which with only a few days notice before the stay was not an option. Whilst I understand the impacts of COVID, I was more disappointed at the lack of communication despite booking directly through the hotel. I was told that the rate would have been discounted, however at over $210 per night in off peak periods, it is no cheaper than usual.

Good location

Customer review rating 4.2/5

Michelle Families - 06/07/2020 Confirmed reviews ALL

Nice little one night getaway. Good easy location.

Well locat

Customer review rating 4.2/5

Gulshan M. Families - 05/07/2020 Confirmed reviews ALL

I always stay in Mantra.

Customer review rating 4.2/5

Anonymous Business - 03/07/2020 Confirmed reviews ALL

Your advertising was very misleading. I booked over the phone at reception at you never mentioned that the following as advertised wasn't available - foxtel - limited room service, room wasnt made in 3 days - no gym - no food service This should of been bought to my attention before you took my money. Very disappointed!!!

Beautiful stay

Customer review rating 4.2/5

M S. Solo - 02/07/2020 Confirmed reviews ALL

I loved my stay at the Mantra. Such a beautiful location and look forward to returning.

Awesome Location

Customer review rating 4.2/5

Kath Couples - 02/07/2020 Confirmed reviews ALL

Stayed three nights, great location with the beach, restaurants and shops are within walking distance. Our room was a bit outdated and needed some TLC. The Covid restrictions meant no restaurant or room service but that wasn't a problem. Overall we were really happy with our stay.

Not clean Very cold

Customer review rating 4.2/5

Lorraine Families - 01/07/2020 Confirmed reviews ALL

Disappointed in the rooms state

Very average hotel

Customer review rating 4.2/5

Am Friends - 30/06/2020 Confirmed reviews ALL

Positive: Reception staff were friendly and foyer was clean with clear stickers on the floor to help social distancing. I was informed in advance which facilities were open and which were closed (including only free to air TV being available) so there were no surprises. However this should be made clear on the website PRIOR to booking, not notified after booking and payment have already been made. It was good that a breakfast box was provided for guests given the restaurant was closed. Negatives: The room I stayed in needed better cleaning, bed mattresses required replacing (sagging in the middle), blankets had not been cleaned (covered in hair). There was also a light above my bed that kept flashing during the night which disturbed my sleep and the hotel rooms were not soundproof - all the noises from the street were easily heard from my room even though I was on floor 13. I hardly slept. Also we were not told at reception when we checked in that there would be an additional charge for the carpark overnight. This came as a surprise when we checked out the next morning. I would not recommend this hotel in its current state.

Dear Annika M., Thank you for taking the time to tell us about your experience at the Mantra on View Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lauren

Not 4 star

Customer review rating 4.2/5

Anonymous Couples - 30/06/2020 Confirmed reviews ALL

I understand due to COVID not having room service, but to not advise guests of the breakfast box is poor customer service. As is not advising parking is an additional cost. Pillows were so ridiculously old they didn't even hold their shape.

Dear Rebecca H., Thank you for taking the time to tell us about your experience at the Mantra on View Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lauren

It was okay.

Customer review rating 4.2/5

Brenda F. Couples - 30/06/2020 Confirmed reviews ALL

Front desk staff were friendly. Teacups and cutlery in room was dirty. I had to ask for a bath plug. I wasn’t aware some services would not be available when booking so feel like it wasn’t worth the money.

Dear Brenda F., Thank you for taking the time to tell us about your experience at the Mantra on View Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lauren

Good location but old room

Customer review rating 4.2/5

Bonnie Couples - 30/06/2020 Confirmed reviews ALL

It was my 4th visit. I was normally satisfied with the hotel. But this time room was too noisy because of the bathroom. Old bathroom, used toilet paper, no room cleaning.... hmm I don’t know why this time was like that bad...

Dear GAYOUNG L., Thank you for taking the time to tell us about your experience at the Mantra on View Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great location and views

Customer review rating 4.2/5

Brodie Couples - 28/06/2020 Confirmed reviews ALL

Nice and simply check in. Great room with excellent views. Friendly staff and prompt to answer any questions I had

Dear Brodie D., We very much appreciate your comments regarding your stay at the Mantra on View Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lauren Taylor

Not the worst, but not the best

Customer review rating 4.2/5

Jamieleigh J. Couples - 27/06/2020 Confirmed reviews ALL

The stay wasn’t bad, but there was no channels on the tv, there was nothing opened downstairs, no bottled water or room service which wasn’t the best as we had to go down stairs and buy water out of a vending machine or drink from the tap, the shower was Shocking barely any water came from the shower head, overall it wasn’t the worst hotel but it also wasn’t the best for the price I had paid for the 2 nights.

Great stay

Customer review rating 4.2/5

Brent Families - 27/06/2020 Confirmed reviews ALL

Clean room,great view and location,friendly staff

Good stay

Customer review rating 4.2/5

Aysar C. Couples - 27/06/2020 Confirmed reviews ALL

Great

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