Mantra on View Surfers Paradise 4 stars

Customer review rating (ALL Rating) 3.8/5 4,322 reviews

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Description

Hotel extras

  • Walking distance to the heart of Surfers Paradise.

  • On-site spa and hair salon.

  • Close proximity to beach and public transport.

  • Outdoor spa deck.

  • Nine multi-purpose conference rooms

Our accommodation(s)

Hotel location

Mantra on View Surfers Paradise

22 View Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.997919, 153.428845

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

NOSH Pan Asian

Start your day off right with Breakfast in our Restaurant, NOSH Pan Asian. Enjoy a chef served buffet breakfast offering traditional favourites including cereals, pastries, tropical fresh fruits, with hot meals prepared and plated for you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  4,322 reviews

TripAdvisor Rating  4.0/5  4,892 reviews

Well Located

Customer review rating 3.5/5

Steve W. Couples - Confirmed reviews ALL

Could improve. No one answered the phone at reception on Friday night . had to go down to reception . Wire fi password should be given to guests on arrival .Fire alarm went off at 2.30 am on Sunday morning no information or instructions given to guests

Dear Steve, Thank you for taking the time to tell us about your experience at the Mantra on View. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

An amazing view, but that’s about it

TripAdvisor rating 3.0/5

wayhan88 Families - TripAdvisor review

If you want an amazing view this is the place but sadly the housekeeping service let the rest down. Dirty towels were not changed they were just folded and put back up and the shelf, sadly the rubbish was not removed and nothing was wiped down. Lucky I’m a heavy sleeper but there is an open night club on the roof right next door that is very noisy but great to watch from your balcony.

Good location

Customer review rating 4.0/5

Paul D. Couples - Confirmed reviews ALL

Could not check into our room until 2.30 due to rooms not being ready. The room was comfortable with the only issue being a couple of long hair's being located on one of the pillows.

Dear Paul, Thank you for taking the time to tell us about your experience at the Mantra on View. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice room. Well located. Not happy about Cali Club underneath my room.

Customer review rating 3.5/5

Des Business - Confirmed reviews ALL

Had 2 nights with you in a room looking down on Cali club. Had to sleep with ear plugs in due to noise. If I stay again will be requesting a room on other side of building.

Dear Desmond, Thank you for taking the time to tell us about your experience at the Mantra on View. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located but noisy Saturday nights

Customer review rating 3.0/5

Tina Families - Confirmed reviews ALL

Lovely hotel. Great staff. Just really noisy from 6pm to 1am Saturday nights

Dear Tania, Thank you for taking the time to tell us about your experience at the Mantra on View. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 2,833 reviews 8.9/10 Location
  • 4,209 reviews 5.1/10 Room
  • 2,524 reviews 7.4/10 Service
  • 175 reviews 4.4/10 WiFi
  • 1,690 reviews 3.8/10 Cleanliness
  • 1,630 reviews 3.7/10 Comfort
  • 1,133 reviews 4/10 Amenities
  • 765 reviews 6.1/10 Value

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