Mantra on View Surfers Paradise Hotel

Customer review rating 4.2/5 1,969 reviews
Mantra on View Surfers Paradise
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+ 18 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Located across from beach

  • Close proximity to the tram

  • Walking distance to the heart of Surfers Paradise

  • Outdoor pool

  • Large conference facilities and restaurant on-site

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • ParkingPaying
  • Wheelchair access
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • GOLD COAST AIRPORTPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • PorterPaying
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 17 meeting room(s)
  • Copy/print service available

Hotel location

Mantra on View Surfers Paradise

22 View Avenue
4217
surfers paradise
australia

Tel: +611300092872

Fax: (+61)7/55922908

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 31km / 19.26 miles - Shuttle paying

GPS :-27.997919, 153.428845

Our accommodations

During your stay in Surfers Paradise, relax at Mantra on View Hotel and make the most of your time away from home. Every room is air-conditioned and has a private balcony where you can unwind and take in the panoramic views of the city, ocean or canals. All guest rooms feature high-speed internet (fee applies) and cable TV. Relax on your own private balcony as you take in the sweeping views of the Pacific Ocean and stunning Gold Coast skyline.

City View Twin

  • Max. number of persons: 4
  • Area: From 30
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

City View King

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Ocean View Twin

  • Max. number of persons: 4
  • Area: From 30
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Ocean View King

  • Max. number of persons: 3
  • Area: From 30
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

High Ocean View Twin

  • Max. number of persons: 4
  • Area: From 30
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

High Ocean View King

  • Max. number of persons: 3
  • Area: From 30
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Ocean View Twin Suite

  • Max. number of persons: 4
  • Area: From 50
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Ocean View King Suite

  • Max. number of persons: 3
  • Area: From 50
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe River View Suite

  • Max. number of persons: 3
  • Area: From 62
  • Views: City side, River side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

NOSH

Type of cuisine: International

Experience the taste of Asia at NOSH Pan Asian. While the buffet breakfast offers traditional favourites including cereals, pastries, fresh fruits and hot meals, the lunch and dinner menu features authentically prepared dishes from across Asia.

NOSH

Photo non contractuelle / Strictly non binding

Located on Level 2, overlooking the atrium, with outdoor seating and beers on tap!

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 843

  • Maximum capacity: 550 people

  • Maximum banquet capacity: 470 people

Find out more

Our guest reviews for
Mantra on View Surfers Paradise

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,969 reviews

Need to work on housekeeping

Customer review rating 4.2/5

Rahul D. Couples - 04/12/2019 Confirmed reviews ALL

Overall the location of the hotel and check-in process was great. Room was spacious. However, need to work on the housekeeping. Bathroom was cleaned to only replenish toiletries and towels. Bath tub appeared that it was never ever cleaned. Forgetting about dipping in bathtub, we didn't even feel like taking shower in it, but had to. We stayed in 4 hotels in Australia during our trip, and this was the lowest in our satisfaction scale. We didn't even feel like drinking the tap water like we did in other hotels. We were buying it from outside. Breakfast was average, but for the price 25$ for 2, we wouldn't complain much about it. But if we had to pay full price for the breakfast, we would have regretted it. Though price was lesser comparatively, we are not sure if we would stay in this hotel again when we return to gold coast.

Great location and noise free

Customer review rating 4.2/5

Alan Couples - 04/12/2019 Confirmed reviews ALL

Enjoyed the stay, with very friendly staff. The hotel is located in the perfect spot to access the centre of town. However the rooms are a bit dated but the price is very reasonable

Great location, Great Hotel

Customer review rating 4.2/5

Manuel M. Couples - 03/12/2019 Confirmed reviews ALL

It was great experience overall

Gr8 room gr8 staff

Customer review rating 4.2/5

Bruce D. Couples - 03/12/2019 Confirmed reviews ALL

Very clean room Staff were more than helpful Checking in Transport Tourist questions

Mrs

Customer review rating 4.2/5

Thi T. H. N. Families - 03/12/2019 Confirmed reviews ALL

Na

Excellent service from the staff

Customer review rating 4.2/5

Chris T. Families - 02/12/2019 Confirmed reviews ALL

Enjoyable experience from check in to check out, our room was upgraded and had great views. Free drink at the bar and the guy behind the bar checked to see if we had breakfast included in our room, he contacted the manager and arranged this for us. Pool area was great and we also had late check out which made a big difference as we were able to go to the beach in the morning then had another couple of hours around the pool so there was no rush.

Cannot believe this

Customer review rating 4.2/5

George L. Families - 02/12/2019 Confirmed reviews ALL

I checked in to room 500, no one at any point advised me that you actually had maintenance works being done at the property At 7.045am l was woken by a loud drilling noise, my three-year-old and one-year-old also woken up from the loud drilling noise on both Thursday and Friday and throughout the day the works continued Guest name George L. November checkin in November 27 check out November 29, i actually would like a full refund it was that unsatisfactory, I went down to reception and asked for a room change but none avaiable apprently ( i dont even think the lady checked, it seemed that she was

Good.

Customer review rating 4.2/5

Abbie Solo - 02/12/2019 Confirmed reviews ALL

Good.

Good

Customer review rating 4.2/5

Divyam L. Couples - 02/12/2019 Confirmed reviews ALL

Quiet good but loyalty membership doesn’t gave me much benefits except 2 drinks. In order to become loyal traveler you need to provide something different as compared to normal customer.

Easy

Customer review rating 4.2/5

Clint Business - 02/12/2019 Confirmed reviews ALL

Smooth check in with extremely happy, helpful staff and no issues while staying.

Dear Clint Thank you for your great review. We are glad that you enjoyed your stay and you received helpful service from our staff. We appreciate your business, hopefully we will welcome you back to stay again soon. Kind regards Alison

Poor service and cleanliness of bathroom

Customer review rating 4.2/5

Damian Couples - 02/12/2019 Confirmed reviews ALL

Went to check and was just given the key, no explanation of where anything was located or of any places we should visit!

Dear Damian Thank you for taking the time to review your recent stay. It is disappointing to hear of your check in experience, please accept my apologies for the lack of information provided on arrival. I will certainly forward this feedback to our Front Office Manager to investigate and discuss with her team. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to provide a better experience in the future. Kind regards Alison

Effortless

Customer review rating 4.2/5

D M. Business - 02/12/2019 Confirmed reviews ALL

Staff very friendly. Coffee great and rooms well received

One female staff customer service poor quality

Customer review rating 4.2/5

Mr N. N. Business - 01/12/2019 Confirmed reviews ALL

One member female staff has an attitude, she has an abrupt tone of voice, she walks around like I own the world, no matter what she cannot use that tone of voice.

All good

Customer review rating 4.2/5

Craig W. Solo - 01/12/2019 Confirmed reviews ALL

Good location and staff were excellent

Dear Craig Thank you very much for your recent review. We are glad that you enjoyed your stay and our convenient location. Hopefully we have the opportunity to welcome you back to Mantra on View in the near future. Kind regards Alison

Pleasant

Customer review rating 4.2/5

Emily Couples - 01/12/2019 Confirmed reviews ALL

Was nice. Lovely pool area

Dear Jesse Thank you for your great review and very pleased to hear you enjoyed our pool facilities. Hopefully we can welcome you back to stay again in the near future. Kind regards Alison

Great staff and rooms were very clean

Customer review rating 4.2/5

Anonymous Couples - 01/12/2019 Confirmed reviews ALL

I had a scary experience when I nearly got locked in the fire escape in the car park as lifts were down and I assumed these were the stairs I was told to use , my advise would be fir staff should advise guest not to use fire escapes as the instructions and map are a little unclear . The other funny experience was the waiter in the restaurant for the buffet breakfast wrote out coffee order on her hand

Dear Claire Thank you very much for taking the time to review your recent stay. Thanks for your feedback regarding the directions in the carpark and sorry to hear of your experience. I will ensure this is shared with our Front Office team to discuss the importance of clearly explaining the instructions. I hope otherwise you enjoyed your stay and we look forward to welcoming you back in the future. Kind regards Alison

it was a nice place, you get what you pay for.

Customer review rating 4.2/5

Ethan Friends - 01/12/2019 Confirmed reviews ALL

pretty good.

Dear Ethan Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Kind regards Alison

Don't stay here

Customer review rating 4.2/5

Rusty Couples - 01/12/2019 Confirmed reviews ALL

I chose the Mantra because it had a good reputation. Paid a significant sum to stay. Car parking wasn’t free. In fact, car parking was in the building next door – a run-down dump. No lift available. Had to walk down a dusty flight of stairs littered with old clothing, broken suitcases and three men urinating in the stair well. Went back via another staircase. This one with a broken stairflight, broken escalator and sign saying ‘closed’. They had the gall to charge for this! Check-in lines were 20 minutes. Check-out the same. Pool was dirty and grimy. Tennis courts fenced off and hadn’t seen action for years clearly. Room service stops at 9pm and they charge a $3 fee for delivery! No free wifi in the rooms. This is 2019, not 1980. I’m starting to see a common approach at all Mantras I’ve stayed in. Avoid.

Dear Nicholas v., Thank you for taking the time to tell us about your experience at the Mantra on View Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Free WIFI is available to all of our loyalty members and if you stay in a lot of Mantra's as indicated by your comments, or indeed any Accor property, then you would recieve a host of other benefits as well. It is free to join and quick to set up so I would recommend you give it all due consideration. Sincerely, Steve

Good location with nearby amenities.

Customer review rating 4.2/5

Naaz M. Families - 01/12/2019 Confirmed reviews ALL

The staff were very friendly and helpful, with information and assistance relayed whenever needed. Kudos to the housekeeping and cleaning staff for maintaining the cleanliness. It would be good if there were food made available to cater to various religions and beliefs, such as halal and kosher options.

Dear Naaz Thank you very much for your great review. I'm very pleased to hear you found our staff helpful and friendly and you were happy with the cleaning standards. I will ensure your feedback is shared with all of the staff. We appreciate your feedback and hope to welcome you back to stay again in the future. Kind regards Alison

One night in Surfers

Customer review rating 4.2/5

Joseph C. Business - 30/11/2019 Confirmed reviews ALL

I look forward to staying there. It's like a home to me. So I'm never disappointed.

Dear Joseph Thank you for your great review! We are glad that you enjoyed your stay and thank you for your continued loyalty. All the best Steve
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