Room was ideal for what was needed, good location. Staff were wonderful to deal with

Walked into the room, the air was heavy and smelt like mould. Could not breathe in the room at all. You can literally get sick from staying in here. The floor was damp when I took my shoes off. I left immediately and did not stay over night.

THANK YOU FOR ACCOMODATING US FOR OUR ANNUAL XMAS PARTY. ALL STAFF WERE HELPFUL AND FRIENDLY. THE HOTEL WAS CLEAN WITH COMFORTABLE BEDS AND A GREAT LOCATION.

It was a convenient place to stay as we had excursions around Surfers Paradise.

Good location, clean rooms, nice friendly staff. A fair bit of road noise due to the location and could do with thicker curtains. Good value for money.

I booked this particular mantra for my catch up with friends before Xmas as it had multiple spas and being older that is what we would enjoy more over a pool. The water was NOT heated it was cold. So didn’t get to enjoy spa and not all the jets worked. We had 2 double beds that were so uncomfortable we woke up sore and the car park was not a great experience.

We didn't have any issues through out our stay. Very close to beach and restaurants. I prefer this place if I need to go again.

Generally, a very easy and no-fuss experience. If I am going to be picky, my only query was why there was no shower-gel, only soap, in the bathroom at any time ... it was the first time of many stays at an Accor property, where there was not shower-gel provided?

The rooms are great! Nice and clean. However, the hotel is right next to a rooftop club that continued late into the night.

Nice clean room, close to everything

We didn't enjoy the steep stairs up from the car park to the foyer, but the room on the 20th floor was lovely. Great view. After the Schoolies arrived on the Saturday, it was a bit noisy & the lifts were absolutely filthy, with drinks spilled all over the floor (which I did report to the hotel management) etc & mess on the carpet outside the lifts. This was not the fault of the hotel, but, considering we were there to celebrate our 50th wedding anniversary, we couldn't get out quick enough. But thank you for the gift of wine, left for us in the room.

It was really nice almost perfect. The only downside was the noise from drunken neighbours

We had a lovely experience. The staff where super helpful and friendly. We will definately stay again

This is a beautiful hotel, very stylish, friendly staff. Ocean views are amazing. We had a lovely upgrade, top floor what more could we hope for. Parking was easy, just a lovely place to stay. Easy walk to restaurants and the mall and tram close and very convenient.

Staff are very welcoming and very happy to accommodate with any of my needs.The room was lovely and clean the beds were comfortable and we also had great Oceanview. My experience here at this hotel was more then one would could ask.