Mantra on View Surfers Paradise 4 stars

Customer review rating (ALL Rating) 3.8/5 3,616 reviews

Mantra on View Surfers Paradise - Image 1
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22 View Avenue, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • Walking distance to the heart of Surfers Paradise.

  • On-site spa and hair salon.

  • Close proximity to beach and public transport.

  • Outdoor spa deck.

  • Nine multi-purpose conference rooms

Our accommodation(s)

Hotel location

Mantra on View Surfers Paradise

22 View Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.997919, 153.428845

Telephone
Fax +61 7 5592 2908

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

NOSH Pan Asian

Start your day off right with Breakfast in our Restaurant, NOSH Pan Asian. Enjoy a chef served buffet breakfast offering traditional favourites including cereals, pastries, tropical fresh fruits, with hot meals prepared and plated for you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  3,616 reviews

TripAdvisor Rating  4.0/5  4,928 reviews

Fantastic location

Customer review rating 4.5/5

Carol T. Friends - Confirmed reviews ALL

Stayed overnight 3 x over 3 weeks and will again next trip to Surfers Paradise. The Mantra on View is an easy walk to either the beach or restaurants and sights of Surfers Paradise; Our room was comfortable clean with a great view and spoiled for choice at the huge breakfast buffet. Friendly helpful staff on front desk were a pleasure to deal with,

Dear CAROL T., We very much appreciate your comments regarding your stay at the Mantra on View Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ritesh Sura

Ideal location

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Thoroughly enjoyed our stay

Dear Kristen D., We very much appreciate your comments regarding your stay at the Mantra on View Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty manager

Great location!

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Nothing to change, everything was good.

Dear Carlos, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Don't be fooled by the photos online

TripAdvisor rating 1.0/5

Simon V TripAdvisor review

This is not a 4 star hotel. Wheelie bins in Hall way, overflowing Paint missing off walls cracked sink Mould growing under silicone and bath tub lip Stained bath with sand in bath Stains on carpet. Very noticeable red wine and unknown Stains on curtains. Like chocolate hand prints and blood Timber work is all swollen from moisture, scratches on walls. Paint missing off walls All wall hung lights loose Hand rail on balcony worn out Beds uncomfortable Spas not spas. Just plunge pools. Rubbish viewed from room Value for money not there is

Could have been better

Customer review rating 2.0/5

Mia M. Solo - Confirmed reviews ALL

I had a relatively good experience, though one night I was unable to get into my room due to the card not working. I also asked for a late checkout being a silver Accor member thinking this might have been possible but the lady at the counter didn’t even ask for my room number and just said it’s $40. I also wasn’t provided with any welcome drink.

Dear Mia, Thank you for taking the time to tell us about your experience at the Mantra on View Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer and your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 2,493 reviews 8.9/10 Location
  • 3,683 reviews 5.1/10 Room
  • 2,193 reviews 7.3/10 Service
  • 131 reviews 4.1/10 WiFi
  • 1,525 reviews 3.5/10 Cleanliness
  • 1,433 reviews 3.8/10 Comfort
  • 1,047 reviews 3.5/10 Amenities
  • 847 reviews 3.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.