Mantra on View Surfers Paradise 4 stars

Customer review rating (ALL Rating) 3.8/5 2,150 reviews

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Description

Hotel extras

  • Walking distance to the heart of Surfers Paradise.

  • On-site spa and hair salon.

  • Close proximity to beach and public transport.

  • Nine multi-purpose conference rooms

Our accommodation(s)

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Room 1

Hotel location

Mantra on View Surfers Paradise

22 View Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.997919, 153.428845

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

NOSH Pan Asian

Start your day off right with Breakfast in our Restaurant, NOSH Pan Asian. Enjoy a chef served buffet breakfast offering traditional favourites including cereals, pastries, tropical fresh fruits, with hot meals prepared and plated for you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,150 reviews

Customer review rating 4.5/5

Amy C. Solo - Confirmed reviews ALL

Dear Amy, Thank you for your lovely feedback. We are so pleased to hear you had a wonderful experience with us during your event and that you enjoyed your five night stay. It is fantastic to know you found the facilities clean and comfortable and that our team provided attentive and responsive service throughout your time with us. Your kind comments are greatly appreciated and will be shared with our staff, who work hard to ensure every guest feels well looked after. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Liam Campbell Assistant Manager

Customer review rating 2.5/5

Laura P. Solo - Confirmed reviews ALL

Dear Laura, Thank you for taking the time to share your feedback. We are sorry to hear that aspects of your room did not meet expectations, particularly regarding the odour you experienced. Cleanliness and guest comfort are very important to us, and your comments have been shared with our housekeeping team for further attention and review. We also appreciate your suggestion regarding barista coffee at breakfast. Guest feedback is always valuable as we continue to assess and improve our offerings and services. Thank you again for your comments and we hope to have the opportunity to provide you with a more enjoyable stay in the future. Kind regards, Liam Campbell Assistant Manager

Customer review rating 3.0/5

Felicity C. Business - Confirmed reviews ALL

Dear Felicity, Thank you for your continued support and for taking the time to share your feedback. We are pleased to hear that your stays with us are usually excellent, however we are sorry to learn about the inconvenience you experienced at breakfast on this occasion. We understand how frustrating it would have been to wait while your membership details were being confirmed, particularly as this was not the first time it has occurred. Please accept our apologies for the inconvenience caused. Your comments have been shared with the relevant teams so we can work towards improving communication and ensuring a smoother experience for our returning guests and valued members. We appreciate your patience and hope to provide you with the seamless stay you have come to expect on your next visit. Kind regards, Liam Campbell Assistant Manager

Customer review rating 5.0/5

Francis N. Families - Confirmed reviews ALL

Dear Francis, Thank you for taking the time to share your feedback. We are pleased to hear you enjoyed the property and the location. It is always great to know when guests have a positive experience overall. We are sorry to hear that the restaurant and bar were not open during your stay. Our food and beverage services operate with set hours and may not be available at all times, and we understand how this can be disappointing when you are looking forward to using these facilities. We encourage guests to check with our team during their stay so we can assist with the most up to date opening times and nearby dining options. We appreciate your understanding and hope to have the opportunity to welcome you back again in the future for a more seamless experience. Kind regards, Liam Campbell Assistant Manager

Customer review rating 0.5/5

Van B. Families - Confirmed reviews ALL

Dear Van, Thank you for sharing your feedback. We are very sorry to hear that your stay did not meet expectations and that you were disappointed with the condition and comfort of the room provided. Your comments regarding the beds, room presentation and maintenance concerns have been taken seriously and will be shared with the relevant teams for review and attention. We understand how much these details can impact the overall comfort of a stay and regret that this was your experience. We appreciate you bringing these matters to our attention and hope we may have the opportunity to provide you with a more positive experience in the future. Kind regards, Nick Bastion - Macdonald Assistant Manager

Other web-users rate our hotel

  • 1,883 reviews 8.8/10 Location
  • 2,687 reviews 5.3/10 Room
  • 1,652 reviews 7.3/10 Service
  • 65 reviews 4.5/10 WiFi
  • 1,114 reviews 3.9/10 Cleanliness
  • 1,018 reviews 4.2/10 Comfort
  • 836 reviews 3.3/10 Amenities
  • 703 reviews 3.3/10 Vibe

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