Mantra Legends Surfers Paradise 4 stars

Customer review rating (ALL Rating) 4.2/5 1,844 reviews

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Description

Hotel extras

  • All rooms feature private balconies with views across the beach, canals or Gold Coast skyline

  • Located just 100 meters from the Famous Surfers Paradise Beach, ideal for a summer holiday

  • Host your next event with us, as Mantra Legends features extensive conferencing facilities

  • Our onsite restaurant & bar serve delicious meals & refreshing beverages, located in the lobby

  • Relax on our elevated spa deck or have a dip in the pool to cool down on those hot summer days

Our accommodation(s)

Hotel location

Mantra Legends Surfers Paradise

25 Laycock St
4217 SURFERS PARADISE
Australia

GPS:-28.004683, 153.429653

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,844 reviews

TripAdvisor Rating  3.8/5  3,951 reviews

Customer review rating 5.0/5

Kerrie S. Families - Confirmed reviews ALL

Ideally located for our needs, comfortable beds and great pool . Staff are helpful and friendly.

Dear Guest, We very much appreciate your comments regarding your stay at the Mantra Legends Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Febre Assistant Manager

Customer review rating 2.0/5

Taitua C. Couples - Confirmed reviews ALL

Was very disappointing as Air conditioning wasn't working

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Christine Febre Assistant Manager

Customer review rating 4.5/5

Kerri B. Families - Confirmed reviews ALL

We loved our stay! Beautiful view, perfect location, close to everything you need! Nice comfortable stay :) We also loved the pool!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Febre Assistant Manager

Customer review rating 3.5/5

Deepika N. Families - Confirmed reviews ALL

Rooms and staffs are all good !

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christine Febre Assistant Manager

Customer review rating 0.5/5

S. S. Business - Confirmed reviews ALL

As an Accor Platinum member, I am very disappointed with my recent stay at Mantra Legends Surfers Paradise. This property did not meet basic Accor standards, let alone Platinum expectations. Firstly, there was no welcome amenity or recognition at all upon arrival. As a Platinum member, this is normally a standard practice across Accor properties, yet nothing was provided here. Secondly, the room was very old and poorly maintained, with a strong old-building smell. The overall condition felt dated and unpleasant, far from what I would expect from a 4-star Accor hotel. Thirdly, the housekeeping service was rough and careless. The room was not properly cleaned, and trash was left uncleared, which is unacceptable. Fourthly, when I requested basic amenities such as a toothbrush and slippers, I was told these would be charged separately. At other Accor hotels, these items are usually provided complimentary, especially for elite members. This was very disappointing. Finally, upon checkout, I was charged an unexplained AUD 6 fee, with no clear or reasonable explanation given by the staff. Overall, the service attitude and professionalism of the staff were very poor, lacking basic service standards. Given the overall experience, this stay was well below Accor Platinum expectations. I am extremely dissatisfied and can give no more than one star.

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Other web-users rate our hotel

  • 1,336 reviews 9.2/10 Location
  • 1,812 reviews 6.4/10 Room
  • 1,268 reviews 7.8/10 Service
  • 23 reviews 4.6/10 WiFi
  • 692 reviews 5.5/10 Cleanliness
  • 679 reviews 4.3/10 Comfort
  • 414 reviews 7.9/10 Breakfast

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