Mantra Legends Surfers Paradise

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Mantra Legends Surfers Paradise

Customer review rating (ALL Rating) 4.0/5 2,941 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge.

  • Just 100m from the beach.

  • Ideal location, in the heart of Surfers Paradise.

  • Shuttle to and from the Gold Coast Airport available.

  • 24-hour reception.

Hotel location

Mantra Legends Surfers Paradise

25 Laycock St
4217 SURFERS PARADISE
Australia

  • By plane

    GOLD COAST AIRPORT At 22km / 13.67 miles - Shuttle paying

GPS:-28.004683, 153.429653

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Our accommodation(s)

Mantra Legends offers modern hotel style accommodation rooms in the heart of Surfers Paradise, with private balconies and views over Surfers Paradise. Choose from the Standard or Deluxe Twin Hotel Rooms, Deluxe Studio Rooms, luxurious Spa Suites and interconnecting rooms most with a private balcony and each offering cable TV and wireless internet connectivity.

Our guest reviews

Our guest reviews for
Mantra Legends Surfers Paradise

100% genuine reviews from our guests

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ALL Rating  4.0/5  2,941 reviews

TripAdvisor Rating  4.0/5  3,746 reviews

Over priced and underdelivered

Customer review rating 2.0/5

Tony Business - Confirmed reviews ALL

Stayed in one of the studio rooms, they have one person checking people in to a large Hotel so waited about 15 minutes to check in. Arrived in the room which had a large stain on the carpet which was really unsightly. Expected a lot more for the price.

Dear Tony R., Thank you for taking the time to tell us about your experience at the Mantra Legends Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located , great customer service

Customer review rating 4.0/5

Oscar Couples - Confirmed reviews ALL

Amazing experience , great staff, great amenities. Small downside with tv and shower

Thank you so much for taking the time out of your day to write a review. Your feedback is greatly appreciated and definitely valued. We hope we are given the opportunity to welcome you back again soon!

Was a lovely stay

Customer review rating 3.5/5

Lee-anne Couples - Confirmed reviews ALL

The stay was great, room was lovely and clean. Staff very friendly

Thank you so much for taking the time out of your day to write a review. Your feedback is greatly appreciated and definitely valued. We hope we are given the opportunity to welcome you back again soon!

Well located

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Great staff. Excellent location, we could walk to the beach, the shops, dinner etc.

Thank you so much for taking the time out of your day to write a review. Your feedback is greatly appreciated and definitely valued. We hope we are given the opportunity to welcome you back again soon!

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Room wasn’t exactly what is shown in pictures when booking.

Dear Carly M., Thank you for taking the time to tell us about your experience at the Mantra Legends Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located

Customer review rating 4.5/5

Rob G. Families - Confirmed reviews ALL

Positive experience

Thank you so much for taking the time out of your day to write a review. Your feedback is greatly appreciated and definitely valued. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Rooms very dated,walls so dirty might need a cote of paint.o

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Rooms dated.Walls need paint.Have not changed since we stayed there the first time in 2011. Restuarant still great,delicous breakfast.Thanks.

Dear HENRIETTE K., Thank you for taking the time to tell us about your experience at the Mantra Legends Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

good stay

Customer review rating 4.0/5

Kathleen B. Couples - Confirmed reviews ALL

Would have liked in house dinning

Thank you so much for taking the time out of your day to write a review. Your feedback is greatly appreciated and definitely valued. We hope we are given the opportunity to welcome you back again soon!

Well located

Customer review rating 4.0/5

Mark G. Business - Confirmed reviews ALL

Everything was up to standard

Thank you so much for taking the time out of your day to write a review. Your feedback is greatly appreciated and definitely valued. We hope we are given the opportunity to welcome you back again soon!

Well located

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Good except for pay parking

Thank you so much for taking the time out of your day to write a review. Your feedback is greatly appreciated and definitely valued. We hope we are given the opportunity to welcome you back again soon!

Well located, clean and friendly staff.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Great views of ocean, watch the surf and sunrise from the bed. Easy walk to restaurants and cafes.

Thank you so much for taking the time out of your day to write a review. Your feedback is greatly appreciated and definitely valued. We hope we are given the opportunity to welcome you back again soon!

Disappointed

Customer review rating 3.0/5

Sean G. Couples - Confirmed reviews ALL

The place was nice and good views. But was disappointed. Stayed there 3 nights ,arrived on a Sunday got told that there will be maintance on the water,so it will be turned off on Monday from 10 -2. . I get that but for the star rating of the place and the rate u pay that u should be able to go away and have water. Anyway after checking in on Sunday ,we were soaked cause it was bucketing down get to our room go to have a shower and no hot water what so ever . We were freezing ,soaked and had to hand wash ourselves .after a few hrs trip to get there and being soaked the first thing u want to do is have a hot shower ..so didn't get to have a shower till Monday afternoon .. that's not good enough for the star rating and how much u charge a night . . I could of booked down the road for have the price and it might of been a 3 star but I would of been able to have a hot shower . Also went to put tv on and didn't work so had to get maintance guy up to fix it . Than looked around to find a tv program and nothing had to go chanel by chanel and the remote wasn't working properally . Than wanted to get something to eat and no folders of food to get at the hotel or what was local . Nor any entertainment or what's on around the place . . Besides that I have to say the place was nice ,clean and the staff made u feel welcome but I can't say i was fair from happy overall very disappointed..normally I'm not one to say anything but me and the misus saved up was so excited to finally get away,drove 2hrs for either cold water or no water ,a tv or remote what stuffed up. I could of just stayed home saved money had a tv and remote that worked and had a hot shower to be honest .

Dear Sean g. Thank you for taking the time to tell us about your experience at the Mantra Legends Surfers Paradise. I do apologise for the disappointment endured during your stay with us, this is absolutely not our standard. Please do not hesitate to be in contact if you wish to discuss the matter in further details. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Customer review rating 4.0/5

Tim Families - Confirmed reviews ALL

Our room was nice and clean with a great view of the ocean. The room was made up everyday during our stay and the towels were also replaced daily. The staff were very friendly and efficient. Couldn't fault the hotel and we would stay there again on future holidays.

Thank you so much for taking the time out of your day to write a review. Your feedback is greatly appreciated and definitely valued. We hope we are given the opportunity to welcome you back again soon!

Customer review rating 3.5/5

Danny A. Business - Confirmed reviews ALL

No hot water on Sunday night with filthy water when turned back on. Was no hot water till around 8pm. Wasn’t happy at all.

Thank you so much for taking the time out of your day to write a review. Your feedback is greatly appreciated and definitely valued. We hope we are given the opportunity to welcome you back again soon!

Nice pool

Customer review rating 3.0/5

Ynah Families - Confirmed reviews ALL

the pool was really nice. it was a pity we have only 1 night to stay and use the pool but the kids enjoyed it specially the hot tub.

Thank you so much for taking the time out of your day to write a review. Your feedback is greatly appreciated and definitely valued. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Convenient

Customer review rating 4.5/5

Glenda P. Families - Confirmed reviews ALL

Staff were friendly, it was a wet weekend but I was at the Gold Coast for my Grandaughters dancing. I enjoyed the buffet breakfast and the Chinese restaurant. I didn’t like that I had to pay $20 each night for car parking. At Noosa and Coolangatta I haven’t had to pay and I have stayed at Noosa for every year for the last 9 years, but over all I did enjoy my stay.

Thank you so much for taking the time out of your day to write a review. Your feedback is greatly appreciated and definitely valued. We hope we are given the opportunity to welcome you back again soon!

GREAT STAY

TripAdvisor rating 4.0/5

chanelle1968 TripAdvisor review

This was a great place to stay very central to everything, a quick walk to cavill avenue and very close to the tram stop . It would have been great to have breakfast every day and bars open but I understand why they weren't.

Dear chanelle1968, Thank you very much for taking the time to leave a review. I am delighted to read you found our central location so perfect and that you enjoyed your stay with us. I hope we can welcome you back for another excellent stay soon! Kindly, Elena Gligorova Assistant Manager

Overall great experience.

TripAdvisor rating 5.0/5

Mary K TripAdvisor review

Great room in amazing location. Friendly professional staff and the facilities and amenities were excellent. Unfortunately currently no dining in the hotel but many options within walking distance. Conveniently close to the light rail system for accessing Pacific Fair, Southport and Helensvale.

Dear Mary K, We very much appreciate your comments regarding your stay at the Mantra Legends Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivia Morgan Assistant Manager

Great

TripAdvisor rating 5.0/5

danielcdhserv Business - TripAdvisor review

Staff were great, the facilities were fantastic and very accessible this was my 4th business visit here and I won’t stay anywhere else now. My staff love it I love it, we will be staying again next week and more in the future

Dear danielcdhserv, Thanks so much for the 5 star review! I am delighted to read you had such a wonderful stay with us, it was an absolute pleasure to serve you and your staff and I hope we can welcome you back for another seamless stay soon! Kindly, Olivia Morgan Assistant Manager

We’ll keep coming back!

TripAdvisor rating 5.0/5

picme2020 TripAdvisor review

Amazing staff, warm welcome, as an Accor Plus Member I received a lovely gift, very pleasant. The rooms are fantastic I had a studio. Small kitchen if I chose not to dine out every night. Dining area and balcony furniture if we wanted to eat out there. Very comfortable bed, great rainfall shower head. The breakfast is fantastic if not effected by Covid. Would recommend as a must stay at Surfers Paradise.

Dear picme2020 , Thanks so much for the 5 star review! I am delighted to read you found our central location so perfect and that you appreciated our amazing staff members, I will be sure to pass your compliments onto them. I hope we can welcome you back for another 5 star stay soon! Kindly, Olivia Morgan Assistant Manager

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