Mantra Legends Surfers Paradise 4 stars

Customer review rating (ALL Rating) 4.2/5 1,811 reviews

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Description

Hotel extras

  • All rooms feature private balconies with views across the beach, canals or Gold Coast skyline

  • Located just 100 meters from the Famous Surfers Paradise Beach, ideal for a summer holiday

  • Host your next event with us, as Mantra Legends features extensive conferencing facilities

  • Our onsite restaurant & bar serve delicious meals & refreshing beverages, located in the lobby

  • Relax on our elevated spa deck or have a dip in the pool to cool down on those hot summer days

Our accommodation(s)

Hotel location

Mantra Legends Surfers Paradise

25 Laycock St
4217 SURFERS PARADISE
Australia

GPS:-28.004683, 153.429653

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,811 reviews

Customer review rating 1.5/5

Simon W. Couples - Confirmed reviews ALL

Very underwhelming stay, obviously have bought their own reviews, the staff were okay, the facilities were average, 2 out of 3 lifts were out of order with no signs to say otherwise, being on the 6th floor and having to use stairs with a bad knee wasn't what I was expecting.

Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet expectations. Your concerns regarding the lift availability and lack of clear signage are noted, and we understand how inconvenient this must have been, particularly given your situation. This is not the experience we aim to provide, and your comments will be shared with the relevant team for review. We also acknowledge your observations about our facilities and overall experience. Guest feedback is important to us, and we will use it to identify areas where we can improve. We appreciate you taking the time to provide your comments. Gaiya Nakata Assistant Manager

Customer review rating 4.5/5

Pamela T. Families - Confirmed reviews ALL

It’s our 3rd time here and always a good place to relax. Very good customer service.

Thank you so much for taking the time out of your day to write a review. Your feedback is greatly appreciated and definitely valued. We hope we are given the opportunity to welcome you back again soon! Gaiya Nakata Assistant Manager

Customer review rating 3.0/5

Graeme C. Couples - Confirmed reviews ALL

Turn on your elevators. You have four elevators and have one operating. I waited nearly 15 minutes for a lift. Had to call to get lift.

Dear Graeme, Thank you for taking the time to tell us about your experience at the Mantra Legends Surfers Paradise. I am sorry that you felt let down by the lift wait times. Rest assured all 4 lifts are working. We appreciate your sharing your concerns and hope to welcome you back again soon. Kindly, Jordan Egan Assistant Manager

Customer review rating 4.0/5

Skye M. Couples - Confirmed reviews ALL

Good customer service at reception; Also satisfied with the housekeeping standard. It was a pleasant stay. Thank you.

Thank you so much for taking the time out of your day to write a review. Your feedback is greatly appreciated and definitely valued. We hope we are given the opportunity to welcome you back again soon! Zac Rossiter Acting Front Office Manager

Customer review rating 4.0/5

You M. C. Families - Confirmed reviews ALL

As an Accor Gold member and a returning guest, I made a few requests in advance. Rosemary took great care of everything, making our Easter holiday comfortable and enjoyable.me& my husband are very satisfied with our stay and look forward to staying here again next time.

Dear You M., Thank you so much for the lovely review! I am so pleased you had a comfortable and enjoyable stay with us. We loved having you as our guest and we hope to welcome you back for another stay soon! Kindly, Jordan Egan Assistant Manager

Other web-users rate our hotel

  • 1,295 reviews 9.2/10 Location
  • 1,795 reviews 6.4/10 Room
  • 1,250 reviews 7.7/10 Service
  • 22 reviews 7.5/10 WiFi
  • 675 reviews 5.3/10 Cleanliness
  • 674 reviews 4.5/10 Comfort
  • 433 reviews 7.7/10 Breakfast

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