Mantra Legends Surfers Paradise 4 stars

Small room with tiny balcony. Additional cost for parking each night.

Really clean and great staff

Our night was enjoyable. The room was clean and had a nice view. The carpets in the lobbies and around the floors is old and worn and makes it look dirty, walls need some paint. The colour scheme in the room was dull. Could definitely use a facelift but for the price, the room was fine. The kids really enjoyed the pool.

Water leaking. Couldn’t turn the shower on properly. Water on the floor. Small balcony.

Staff are always friendly and helpful, place is nice and quiet with great sea views. Always clean and close to restaurants , 3 minute walk to the beach. Perfection !

Very nice hotel, friendly and helpful staff. View amazing.

We stayed for 3 nights with my husband and two children. The service was amazing. The facility is awesome. We loved the morning work out in the gym, the warm pool and the sauna. The customer services is super amazing. They have caring and genuine staff members who cared for us. They upgraded our room to an ocean view when we asked for a better family room for our children to enjoy more. Restaurant wasn't open but we were allowed go take food in and the houskeeping staff were all cheerful and kept our room cleaned every day. The best service so far. Thank you to all the staff members for your service. God Bless.

The customer service was great and fast. Our only downfall was our room 414 smelt poorly on arrival and we later found out it was due to the bathroom drain. The exhaust fan in the bathroom was also broken.

My stay at the Mantra Legends was not as I expected at all. I arrived Saturday 25/7/20 upon checking in hotel staff were somewhat helpful. Once we had got to our room we saw we were on level 3 after asking for a high view room, the room was directly behind a loud machine obviously operating the hotel, we were unable to keep the door open as this noise was loud. Inside the room was dirty, marks and stains all over the carpet. The bed had 1 sheet and a itchy throw blanket. The bathroom was absolutely horrid, dirty toilet certainly wasn't cleaned and also a cockroach in the bath. Checking out was the worst experience I have ever had, walking down to place my bags in my car only to find a note on my windscreen explaining someone had backed into my car leaving a massive scrap and dents. Hotel staff knew about my car being backed into the day before! So why they did not come and personally tell me that day I do not know. Spoke to the hotel staff on duty about my car they explained to me it looks like my parking fee of $40 had been waived the day before, so it was obvious they knew but just did not tell me, they told me to leave details and they would get incontact with me. This stay was meant to be a relaxing and enjoyable stay for my partner and I, but it was far from that! I will not be returning to the Mantra Legends Hotel.

The foyer was nice to look at. The staff at the front counter called me ‘mate’ on check in. Didn’t feel very professional at all. Found a big long hair not belonging to me on the button on the toilet. Seemed to be stuck in there. The next morning went to load the dishwasher on checking out to find a family of cockroach’s running around in there. Pretty disgusted by this I mentioned to the gentleman on checking out at the counter and was simply given free overnight parking to make up for this. $20 should cover this rotten finding, right? This was my first solo getaway since separating and having a family breakdown. $20 does not really cover finding cockroaches in your dishwasher I’m sure you would agree. And if it does, this place would not be a place I would recommend to others or go Bear again myself. To put it nicely... yuck.

A good stay, staff were really friendly and helpful which was great. It was a busy hotel and staff did their best to help - perhaps a little more front desk help would be useful. My room was 1014 which was OK - it was dated and the bathroom needs renovated. There was no shower curtain and the heating didn't work (even with the balcony door closed and locked). I raised this with reception ~9.30 pm Saturday and they offered to move me to a different room. This was above and beyond and was an excellent show of great customer service. I believe this staff member was Olivia (assistant manager?). I also managed to get a late check-out which was really useful. Only tip would be that the pillows were terrible, and there were no blankets for winter which made it a little chilly in the first room with the heating not working. Otherwise - a great stay in a good location.

The service was great , we were close to the action...what more do you want..!

Was a little disappointed not to get a car space when I had requested one with booking. Also heard one of the other receptionist tell their customer there was 10 spaces left and my receptionist said there was none. Considering it was raining want happy getting wet walking back from public car park.

My kids and I enjoyed our time at the Mantra Legends immensely. Wonderful room we had and the kids loved the beds. Although the weekend was rainy, we were able to walk to Cavill Mall and had dinner. We will definitely come back so we could go to the beach.

Carpark that we paid for was highly inconvenient when travelling with a child. Room was small and unfortunately dirty under beds (our room was 1614 and when my son dropped something we checked under the bed and saw an old snack packet and some dried up bits of food). We checked out after a 4 hours as it was not a place that felt enjoyable to stay in. The front desk was at least friendly and managed to apologise for us leaving due to the parking situation. He gave us a couple of complimentary drink vouchers and while i will never use them i appreciate his efforts.