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BreakFree Longbeach Surfers Paradise 3.5 stars

Customer review rating 4.2/5 270 reviews

ALLSAFE approved hotel

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BreakFree Longbeach Surfers Paradise
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+ 13 Services

Hotel extras

  • Amazing views, located opposite of the beach

  • located 5 minutes from Surfers Paradise/cavil Ave

  • Newly refurbished facilities, Gym, 2 pools, kids pool & spa

  • Spacious apartments, self contained

  • surrounded by eateries, and light rail close by

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • GOLD COAST AIRPORTPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Outdoor tennis court
Business services
  • Copy/print service availablePaying
Information message

Hotel location

BreakFree Longbeach Surfers Paradise

28 Northcliffe Terrace
4217 surfers paradise
australia

Tel: +611300092878

Fax: (+61)7/55923929

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 26km / 16.16 miles - Shuttle paying

GPS :-28.007572, 153.431046

Our accommodation(s)

BreakFree Longbeach offers superb value for money with centrally located Surfers Paradise apartments. Choose from a 1, 2 or 3 Bedroom Apartments, all fully self-contained with large balcony to take in the view, cable TV, full kitchen and laundry facilities, along with in-room internet access (fee applies) and most have air-conditioning.

1 Bedroom Apartment

  • Max. number of persons: 2
  • Area: From 72 m² / 775 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Apartment

  • Max. number of persons: 5
  • Area: From 122 m² / 1313 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

3 Bedroom Apartment

  • Max. number of persons: 7
  • Area: From 146 m² / 1572 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Apartments

Our guest reviews for
BreakFree Longbeach Surfers Paradise

100% genuine reviews from our guests

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ALL Rating 4.2/5

270 reviews

Great position

Customer review rating 3.5/5

Renee Families - 11/04/2021 Confirmed reviews ALL

Staff were great, we were upgraded to a two bedroom, which was great, great views, and well equipped and reasonably clean. Only negatives were clothes dryer didn’t work and it was a wet few days, no ironing board, no TV in main bedroom, although there seemed to a spot for it and toys left behind from previous guest with small child and what seemed to be handprints etc front them on glass doors..good value for price and comfortable

well located

Customer review rating 2.0/5

Felix S. Families - 22/03/2021 Confirmed reviews ALL

staff very wonderful,,,,accomodation was terrible,,,flooding in bedroom,,,lost undergarments due to washing machine taken without our knowledge,,cutlery sub standard,,couch very very uncomfortabl,, after being a returniung guest for 15 years,, very much thing going elswhere..

Dear Felix, Thank you for taking the time to tell us about your experience at the BreakFree Longbeach Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I acknowledge that couch in the apartment is not the most comfortable couch. New couch is on order & should arrive very soon. I completely understand that it doesnt help you with your stay. Once agaion please accept my sincere apologies for the washing machine incident. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aditya

Great location, great stay for extended family

Customer review rating 4.5/5

Bribrendy Families - 14/03/2021 Confirmed reviews ALL

We stayed at Breakfree Longbeach renting four apartments for a large family trip My husband and I have stayed at longbeach on a number of occasions. The units are in a great location close to the beach and short walk to tram and into Cavill avenue, there are lots of bars and restaurants all within short distance. The rooms are good, some are old but essentially the amenities are enough. We had some issues with the air conditioners in two of the rooms however I do have to say that management were quick to help and either moved rooms or where possible provided fans for cooling. I certainly can’t fault management and staff. Rooms are clean and whilst some of the rooms and furniture is dated and needs to be replaced this is not a reflection upon staff more the owner:individuals who own the unit and rent them out through Breakfree. Some units could do with some modernising and updating. The pools are great nice and clean and well maintained. There is a great outdoor communal BBQ and seating area which has had some improvements since our last stay. Many of our family stayed here for the first time and are already planning our next trip .

Dear Kylie, We very much appreciate your comments regarding your stay at the BreakFree Longbeach Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

Well located. Very clean unit and pool areas.

Customer review rating 4.5/5

Tracey H. Families - 08/03/2021 Confirmed reviews ALL

We stay here often. The staff are friendly. The location is great. The complex is keep very clean. Highly recommend Longbeach.

Dear Tracey & Barry, We very much appreciate your comments regarding your stay at the BreakFree Longbeach Surfers Paradise. Thank you for being our regulars. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

Best view on the coast

Customer review rating 5.0/5

Tracey J. Couples - 08/03/2021 Confirmed reviews ALL

1 bed 24th floor excellent direct ocean view. Staff couldn't be more helpful & facilities clean & inviting. Room could do with a furniture update otherwise excellent.

Dear Tracey, We very much appreciate your comments regarding your stay at the BreakFree Longbeach Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have great news to share owner is putting a new furniture in the unit soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ADitya

Good location and the pool was great

Customer review rating 2.0/5

Julie Families - 06/03/2021 Confirmed reviews ALL

Location really good and the pools were beautiful but the the beds were terrible and so was the lounge. When you stay in a 3 bedroom apartment for a family you use the living area a lot. Just very tired apartment.

Dear Julie, Thank you for the feedback. We are sorry that we could not meet your expectations. We have noted the points you have mentioned & will work towards improvement of the same. We hope you give us another chance in the future. Sincerely, Aditya

Well located and great space

Customer review rating 4.5/5

Mads Friends - 06/03/2021 Confirmed reviews ALL

Great week, only downside was wifi wasn’t available and when dongle was provided it was full and not able to continue to be used

Dear Maddie, We very much appreciate your comments regarding your stay at the BreakFree Longbeach Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry for the Wifi issue, we are getting an upgrade to our network soon so this will be fixed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

Good location, not well looked after, very tired property

Customer review rating 3.5/5

Sylvia G. Families - 22/02/2021 Confirmed reviews ALL

Checking was excellent could not fault the lady at the front. She was very helpful with all the unsatisfactory of the unit. Unable to access wifi even though I asked before booking - had to get 2 togles for each of the rooms I booked. My apartment 2601 was neat but not cleaned properly (dirty shower, food and packages under the couches, food still in the fridge, dirty dishes in the dishwasher). After the unit was cleaned on the Thursday I had to go to reception to get clean dishcloth, washing liquid etc no toilet paper was replaced. My daughters apartment 1601 was very dirty; the air conditioning in her bedroom was/is filthy needs to be cleaned and put new filter. Overall I was very disappointed. I have been to many properties with Accord group and have always had a clean and pleasant stay, but not at this property. Really needs to be rectify to be included as an Accor facility.

Dear Sylvia, We very much appreciate your comments regarding your stay at the BreakFree Longbeach Surfers Paradise. Please accept my sincere apologies that we missed on some basic cleaniing items. I have addressed the issue with our team & we are working towards a system so this doesnt happen again. Apart from that i trust you had a good stay with us. Thank you again for sharing your experience, and we hope your next visit will be as better. Sincerely, Aditya

Not as good as it was mentioned on the website

Customer review rating 2.0/5

Nofel A. Families - 21/02/2021 Confirmed reviews ALL

TV aerial was faulty, Bathroom not clean, mouldy. Power point in the kitchen area is out of the wall mount, hazardous. No spare bin bags. No staff during designated hours of weekend.

Dear Nofel, Thank you for taking the time to tell us about your experience at the BreakFree Longbeach Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I want to assure you that we have attended the isues highlighted by you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aditya

Excellent location

Customer review rating 3.5/5

Karen Couples - 11/02/2021 Confirmed reviews ALL

Excellently located with amazing beach views up and down the coast. Close to Cavil Avenue restaurants and shops. Less than 5 minutes walk to tram stop. Facilities eg pool & gym area are well maintained. Have stayed on many occasions and never disappointed although rooms can vary in furnishings & inclusions considerably. A great place to stay

Dear Karen, We very much appreciate your comments regarding your stay at the BreakFree Longbeach Surfers Paradise. I apologise for you not being able to use the BBQ area. We do not reserve the area for anyone. I am aware there was a party but they do not have exclusive use to it. Once again thank you & we look forward to welcome you again at Breakfree Longbeach. Sincerely, Aditya

Well located great facilities

Customer review rating 4.0/5

Linda Couples - 07/02/2021 Confirmed reviews ALL

We had 4 great nights at a complex we come back to regularly as it suits us very well

Dear Linda, Once again sorry for the internet issue. I have small wifi dongles that I give to guest when there is a signal issues. please ask for it next time as we would love to look after you. kind regards Aditya

Very good

Customer review rating 4.5/5

Anonymous Families - 26/01/2021 Confirmed reviews ALL

Very helpful

Dear Antonela, We very much appreciate your comments regarding your stay at the BreakFree Longbeach Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

Great room, good location

Customer review rating 5.0/5

Steve Families - 23/01/2021 Confirmed reviews ALL

Great unit perfect for small family. Great view

Dear Steve, We very much appreciate your comments regarding your stay at the BreakFree Longbeach Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya
Customer review rating 4.5/5

Jennifer Friends - 18/01/2021 Confirmed reviews ALL

Lovely 3 days with great views staff helpful have stayed here many times love the position

Dear Jennifer, We very much appreciate your comments regarding your stay at the BreakFree Longbeach Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

Great location

Customer review rating 4.0/5

April Families - 17/01/2021 Confirmed reviews ALL

The location was great, only a short walk to shops and eateries. The apartment is spacious but the decor is quite dated. Great amenities at the property and very close to the beach.

Dear April, We very much appreciate your comments regarding your stay at the BreakFree Longbeach Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

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