BreakFree Longbeach Surfers Paradise 3.5 stars

Customer review rating 4.2/5 220 reviews

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Hotel extras

  • Amazing views, located opposite of the beach

  • located 5 minutes from Surfers Paradise/cavil Ave

  • Newly refurbished facilities, Gym, 2 pools, kids pool & spa

  • Spacious apartments, self contained

  • surrounded by eateries, and light rail close by

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • GOLD COAST AIRPORTPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Outdoor tennis court
Business services
  • Copy/print service availablePaying
Information message

Hotel location

BreakFree Longbeach Surfers Paradise

28 Northcliffe Terrace
4217
surfers paradise
australia

Tel: +611300092878

Fax: (+61)7/55923929

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 26km / 16.16 miles - Shuttle paying

GPS :-28.007572, 153.431046

Our accommodation(s)

BreakFree Longbeach offers superb value for money with centrally located Surfers Paradise apartments. Choose from a 1, 2 or 3 Bedroom Apartments, all fully self-contained with large balcony to take in the view, cable TV, full kitchen and laundry facilities, along with in-room internet access (fee applies) and most have air-conditioning.

1 Bedroom Apartment

  • Max. number of persons: 2
  • Area: From 72 / 775 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Apartment

  • Max. number of persons: 5
  • Area: From 122 / 1313 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Satellite/cable colour TV
  • Direct dial telephone

3 Bedroom Apartment

  • Max. number of persons: 7
  • Area: From 146 / 1572 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Satellite/cable colour TV
  • Direct dial telephone
Apartments

Our guest reviews for
BreakFree Longbeach Surfers Paradise

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

220 reviews

Good location

Customer review rating 4.2/5

Mai Friends - 16/09/2020 Confirmed reviews ALL

Beautiful place

Dear Mai, We very much appreciate your comments regarding your stay at the BreakFree Longbeach Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

Great Ocean Views

Customer review rating 4.2/5

Anonymous Couples - 16/09/2020 Confirmed reviews ALL

We booked a one bedroom the first one was very outdated & I asked if we could get a better unit & they were very good & we changed to a much better unit well done

Great view and well located

Customer review rating 4.2/5

Maria R. Families - 19/08/2020 Confirmed reviews ALL

It’s was very nice

Dear Maria , We very much appreciate your comments regarding your stay at the BreakFree Longbeach Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

Ocean views

Customer review rating 4.2/5

Rhonda Couples - 01/08/2020 Confirmed reviews ALL

Nice, we had great ocean views.

Dear Rhonda, We very much appreciate your comments regarding your stay at the BreakFree Longbeach Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

Fabulous views

Customer review rating 4.2/5

Adam E. Families - 19/07/2020 Confirmed reviews ALL

Hotel is located very close amongst the shops and practically on top of the beach, cannot fault the views we had. Hotel is little aged and in need of better safety aspects eg screens on windows, as none were on Windows and we were on highest level. But if this doesn’t bother you, it’s a fabulous place to stay with amazing ocean and mountain views & a close proximity to everything.

Dear Adam, We very much appreciate your comments regarding your stay at the BreakFree Longbeach Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

Unihabitable

Customer review rating 4.2/5

Penelope D. Families - 19/07/2020 Confirmed reviews ALL

The apartment we were allocated was both unihabitable due to black mold in the air filtration system and - though we had booked for 3 adults and 2 children, only had beds for 2 adults and 2 children! There was no foldaway bed and no extra bedding - on a cold Gold Coast night with one blanket per bed! We did not stay - but spent 40 minutes trying to find somewhere else to stay on a busy Saturday night. I have requested a full refund and I am still waiting for that to reach me.

Dear Penelope D., Thank you for taking the time to tell us about your experience at the BreakFree Longbeach Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aditya
Customer review rating 4.2/5

Ron Business - 13/07/2020 Confirmed reviews ALL

Units outdated

Dear ron l., We very much appreciate your comments regarding your stay at the BreakFree Longbeach Surfers Paradise. I will work with the owner to update the unit as per your feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

Not Great

Customer review rating 4.2/5

Tracey Families - 06/07/2020 Confirmed reviews ALL

We have stayed at a lot of Breakfree establishments and this would have to be one of the worst. The cleanliness of the apartment was terrible and the lack of assistance from reception and there availability on checkout at 10.00am on Friday morning was really disappointed, I handed back our keys to one of the tradesman who was working on the reception area refurbishment

Dear Tracey T., Thank you for taking the time to tell us about your experience at the BreakFree Longbeach Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aditya

Took booking and charged us, but not open for guests

Customer review rating 4.2/5

Disappointed Couples - 21/06/2020 Confirmed reviews ALL

Reception closed under renovation. Got turned away. Called, half hour later got told to return. Told no Wi-Fi First room, great view. Torn carpets and furniture. Fridge mouldy. No electricity - fridge tripped circuit board. Half hour later go moved to another room. 8 floors lower. Nice view of other appartments. Faulty power point, have a shock, and "buzzed" continuously. Offered late check out, but key not changed. Couldn't get to carpark to retrieve car. Couldn't get staff to assist. Another guest got us to carpark. Had to wait for another guest to arrive in driveway to get out of carpark door to leave.

Dear Steve, I have sent you an email directly & awaiting you reply. Sincerely, Aditya

Great view and fabulous location.

Customer review rating 4.2/5

Margaret Business - 28/03/2020 Confirmed reviews ALL

Was supposedly attending a conference for the week which was cancelled the afternoon before my arrival. I ended up having a pleasant week watching the surf, catching up on some reading and viewing. (Fortunately I had brought a DVD player with me and the relevant HDMI cord to attach to the TV.) Apartment itself was fine. Kitchen gear as is usual with these places was a bit hit and miss. Main downside was no wifi for the week, in spite of the best efforts of the staff get it set it up for me. Complex is really close to the G-Link tram, great restaurants which you can get take away from and a patrolled surf beach.

Dear Margaret, We very much appreciate your comments regarding your stay at the BreakFree Longbeach Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I apologies for the internet issue, we are getting our network fixed very soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

Great location, but room very old

Customer review rating 4.2/5

B. Friends - 17/03/2020 Confirmed reviews ALL

Whilst the hotel staff were very friendly and welcoming, the room (505) was old, had mould growing on the kitchen walls and loungeroom blinds, the carpet was old, stained and smelled stale and the aircon in the main bedroom didn't work. The room was not maintained at all. The after hours intercom didn't work properly. The gym was great but the indoor heated pool was cold. We wont stay here again or recommend it to anyone, it didn't fit the price.

Dear Jennifer, Thank you for taking the time to tell us about your experience at the BreakFree Longbeach Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aditya

for price we paid good value but is disappointing aircon in bedroom not working light in nsuite broken and mould on ceiling

Customer review rating 4.2/5

Wayne B. Couples - 13/03/2020 Confirmed reviews ALL

Lovely accomodation and facilities but needed a good clean and a few repairs enjoyed BBQ area and pool plus gym

Dear Wayne, We very much appreciate your comments regarding your stay at the BreakFree Longbeach Surfers Paradise. We have noted a new housekeeping issues you have mentioned & will attend to them at earliest. We do mention on our website that not all rooms have AC in them. However we do understand how this can reuslt into an uncomfortnable stay, please accept my sincere apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

Good Location, Dirty Old Apartment

Customer review rating 4.2/5

Very U. W. Q. O. A. Families - 12/03/2020 Confirmed reviews ALL

Location is fantastic however we were very disappointed with the dirty dated apartment (room 2004) which is poorly equiped for cooking. We were told this was the third nicest renovated apartment available (first two were not available at the time). Venetian blinds in living areas are broken, hard to open to get any views and covered in dust. There is no working airconditioning (which we were informed about) however there is dust surrounding aircon vents and the fans provided can not be used in the second bedroom as powerpoints are behind the bed and the fan cords are too short. Only one ceiling fan in the main bedroom. Doors and walls are dirty. Second bathroom ceiling paint is peeling. Lounge suite is ripped in numerous spots and lounge cushions dirty. The apartment can sleep 6 people however has a very poorly equipped kitchen with scratched rusty pans and a broken handle knife. No tea towel or kitchen washing scourer is provided. The apartment is in desperate need of painting and replacing of lounge suite, rusty bar stools, blinds and kitchen utensils. Air conditioning should also be fixed.

Dear Dasa M., Thank you for taking the time to tell us about your experience at the BreakFree Longbeach Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aditya

Large apartment

Customer review rating 4.2/5

Andrea Families - 10/03/2020 Confirmed reviews ALL

Unfortunately the air conditioning wasn’t working and there is no fans in the main living area so when the it was very warm when no breeze! Also the fan in the second bedroom only had one speed of low which also made things a little uncomfortable.

Dear Jim & Andrea, We very much appreciate your comments regarding your stay at the BreakFree Longbeach Surfers Paradise. Please accept our sincere apologies for the AC not working in your unit. We are certainly aware of this & our rates reflect this as well, although we do try & convince the owner to upgrade their apartments for guest comfort. Once again please accept our apology for the inconviience. Apart from that we still hope we were able to enjoy your time in Gold Coast. We hope to see you back again in the future. Kind regards Aditya

Great service and handy location

Customer review rating 4.2/5

Michaela Solo - 05/03/2020 Confirmed reviews ALL

I have stayed at various Breakfree resorts including the Longbeach a couple of times and always enjoyed the experience. I had no hesitation in choosing the Longbeach again which has good facilities (with a gym), in a great location that’s just a skip across the road to the beach and close, but not too close, to the Surfers Paradise hub. I must say that I was really impressed with the Reception team who were very helpful, moving me to a different apartment straight away, which made all the difference to my holiday - I really appreciated it, thank you :-)

Dear Michaela, We very much appreciate your comments regarding your stay at the BreakFree Longbeach Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

Great Views and Location

Customer review rating 4.2/5

Deb S. C. Couples - 01/03/2020 Confirmed reviews ALL

My husband and I have stayed several times at Longbeach so it feels like home. The apartments are spacious and comfortable with great views of the ocean - perfect!

Dear Debbie, We very much appreciate your comments regarding your stay at the BreakFree Longbeach Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards

Perfect location and facilities

Customer review rating 4.2/5

Bec Couples - 25/02/2020 Confirmed reviews ALL

Everything went well. The hotel staff was lovely and we got the room we requested for. All the facilities were clean and well maintained

Dear Rebecca, We very much appreciate your comments regarding your stay at the BreakFree Longbeach Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

Great location

Customer review rating 4.2/5

Joanne E. Friends - 23/02/2020 Confirmed reviews ALL

Stayed on the 22nd floor in a 3 bed apartment. Fantastic views of the ocean & the river. The apartment was large with good size bedrooms. Only problem for us was there were 5 adults & 2 of the 3 bedrooms had single beds. The kitchen was well equipped. The apartment as a whole was a little run down & the furnishings need updating. This however was only minor. The wifi does not work well with only intermittent reception. The pool & spa were great, as was the indoor pool. It is close to the beach & all that Surfers has to offer. There is the surf club 2 blocks away & Caville Ave is only a short walk. Would recommend

Dear Joanne, We very much appreciate your comments regarding your stay at the BreakFree Longbeach Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

Excellent position

Customer review rating 4.2/5

Karen Couples - 20/02/2020 Confirmed reviews ALL

Well appointed appartment.Beach views up and down the coast. Located across the road from the beach and less than 5 minutes from Cavil Avenue. Always enjoy our stay here

Dear Karen, We very much appreciate your comments regarding your stay at the BreakFree Longbeach Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

Well located, very friendly reception staff

Customer review rating 4.2/5

Kaushal Families - 18/02/2020 Confirmed reviews ALL

Really enjoyed out stay. Apartment was clean and in good condition. Would highly recommend.

Dear Kaushal, We very much appreciate your comments regarding your stay at the BreakFree Longbeach Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

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