BreakFree Longbeach Surfers Paradise 3 stars

Name: BreakFree Longbeach Surfers Paradise - ALL
Address: 28 Northcliffe Terrace, SURFERS PARADISE, 4217, AU
Telephone: +611300092878
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 249 reviews

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49 49 photos

28 Northcliffe Terrace, 4217 SURFERS PARADISE, Australia

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BreakFree Longbeach Surfers Paradise

Surfers Paradise is known for its sandy white beaches and thriving dining, shopping and entertainment scene, which is all just a stone's throw away from the resort. The hardest part about your holiday will be deciding whether to spend your afternoon lazing on the beach, strolling around the shops, or enjoying a long lunch at one of the nearby restaurants. Choose from 1, 2 or 3 Bedroom Apartments, all fully self-contained with large balconies to relax and unwind.

There's so much to see and do at the Gold Coast. From the famous sandy beaches lined with shimmering high rises, to the rolling hills and rainforests of the hinterland, and all the shopping and entertainment in between, there is something for everyone.

Welcome to a realm of unbridled luxury and seaside enchantment at BreakFree Longbeach. Nestled along the pristine shoreline, our resort is a haven of tranquility where every moment is a celebration of relaxation and indulgence.

Kevin Nissen, Hotel Management

Hotel extras

Choose between 3 pools; an indoor, outdoor and wading pool. There's something for everyone!
Want to keep fit during your stay? Have a swing on the tennis courts, or workout in our gym
Driving to us? Feel assured with complimentary access to secure, undercover parking
Cook up a storm using our BBQ facilities, the perfect way to spend a hot summers evening
Our prime location within Surfers Paradise gives you the best base to explore from

Our accommodation(s)

Apartment

1 Bedroom Apartment

2 pers. max
72 m² / 775 sq ft

Bedding 1 x Queen size bed(s)
Most of the accommodation: Balcony

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Apartment

2 Bedroom Apartment

5 pers. max
122 m² / 1313 sq ft

Bedding 1 x Queen size bed(s) and 2 x Single bed(s)
Most of the accommodation: Balcony

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Apartment

3 Bedroom Apartment

7 pers. max
146 m² / 1571 sq ft

Bedding 2 x Queen size bed(s) and 2 x Single bed(s)
Most of the accommodation: Balcony

See availabilities

Hotel location

BreakFree Longbeach Surfers Paradise

28 Northcliffe Terrace
4217 SURFERS PARADISE
Australia

GPS:-28.007572, 153.431046

+61 1300 092 878

+61 7 5592 3929

OOL

Airport

Access: 100 m / 0.06 mi 1 min drive

Gold Coast Airport

Airport

Star Casino

Casino

HOTA

Art and Culture

Ripley's Believe it or not

Museums

The Tamborine Mountain location

Art and Culture

Surfers Paradise Beach

Beach area

Access: 1.2 km / 0.75 mi 10 min walk / 4 min drive

Buds Beach

Canal

Access: 2 km / 1.24 mi 24 min walk / 6 min drive

Broadbeach

Beach area

Access: 2.7 km / 1.68 mi 32 min walk / 7 min drive

Mainbeach

Beach area

Access: 3.5 km / 2.17 mi 41 min walk / 8 min drive

Mount Tambourine

Mountain

Access: 41.6 km / 25.83 mi 52 min drive

Spring Brook

National park

Access: 45.2 km / 28.07 mi 52 min drive

Cavill Mall

Shopping centre/mall

Access: 1.2 km / 0.75 mi 10 min walk / 4 min drive

The Oasis

Restaurant and cafe district

Access: 2.8 km / 1.74 mi 33 min walk / 7 min drive

Marina Mirage

Restaurant and cafe district

Access: 4.5 km / 2.79 mi 55 min walk / 9 min drive

Pacific Fair

Shopping centre/mall

Access: 5.6 km / 3.48 mi 53 min walk / 10 min drive

Harbour Town Premium Outlets

Shopping centre/mall

Access: 10.8 km / 6.71 mi 21 min drive

Robina Town Centre

Shopping centre/mall

Access: 23 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 10:00 AM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Fitness center

3 pools

BreakFree Longbeach has 3 pools: 1 heated indoor, 1 outdoor and 1 kids wading pool, so make time to take a dip and then kick back and relax on a sun lounge poolside.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5 249 reviews

Wendy M. Couples - 6/27/2026 Confirmed reviews ALL

Waited 20 minutes outside in the wind and rain for the late checkin phone to answer, we had advised we would be late. Had been “upgraded” to a two bedroom unit. This was one of the worst rooms we have ever been given The carpet was stained and lifting from the floor in places, there was black tape holding an architrave together, rusty fittings hanging by one screw in the bathroom, jammed blinds that wouldn’t go up or down, mould on the bottom of the blinds in the bedroom, cracks running down the wall and we couldn’t get the wardrobe doors to slide open. The next morning we asked to be moved and we were given a one bedroom which is what we booked that actually looked like the photos on the website. This only worked as we were leaving the hotel for two nights. Funnily enough our friends checked in the next day and got an “upgraded to a two bedroom which was also terrible, not the same one as ours 2604, they also refused it and took a a one bedroom instead.

Dear Guest (privacy protected), Thank you for choosing Breakfree Longbeach and I hope this email finds you well. Thank you for taking the time to share such a detailed account of your recent stay. I’m truly sorry for the experience you described — especially arriving late at night in poor weather and being unable to reach the after hours team. That alone is unacceptable, and the condition of the apartment you were placed in clearly fell far short of the standards we aim to uphold. The issues you outlined — stained and lifting carpet, mould on blinds, damaged fittings, maintenance concerns, and cleanliness problems — are not reflective of the level of comfort and care we want our guests to receive. I also understand how frustrating it must have been to wait two nights before being able to move into the room type you originally booked, and I appreciate your flexibility during that time. I am glad we were able to come to an agreement to make up for the start of your stay, and I look forward to welcoming you back in the future. Warm Regards, Kevin

Roger G. Couples - 6/25/2026 Confirmed reviews ALL

Dear Guest (privacy protected), Always lovely to welcome back our returning guests. See you next year! Warm Regards, Kevin

Steven J. Couples - 6/24/2026 Confirmed reviews ALL

Dear Guest (privacy protected), Thank you for the perfect score! I'm glad you enjoyed the views and apartment, and I look forward to welcoming you back in the future. Warm Regards, Kevin

Wendy M. Couples - 6/22/2026 Confirmed reviews ALL

We arrived at 11.30 at night but had let Breakfree know we would be late, I stood in the wind and rain for over twenty minutes trying to get an answer on the after hours number. We were “upgraded” to a two bedroom apartment and it was terrible. The carpet was stained, it was also lifting away from the doorways, the bottom of the blinds had mould and dust on them, there was duct tape holding one of the door architraves together, a blind was hanging down at an angle and could not be put up or down, we couldn’t slide the wardrobe doors open as the runners were jammed, there were old rusty fittings hanging by one screw in the bathroom, there were gouges out of the wallpaper on one wall and a crack running the full height of another wall. We left the apartment the next day and asked to be downgraded back to our one bedroom apartment. This wasn’t available until two nights later, fortunately we were heading away for two nights so we’re able to fit in with this. We inspected a new apartment that looked much more like the photos on your website, it was still tired and needed some maintenance but it wasn’t as obvious in this one. The cleaners don’t appear to move anything when they clean as under the couch was filthy as is the vent in the bathroom which is thick with dust. Funnily enough we had friends check in the next night, they too were “upgraded” and refused their two bedroom apartment as well due to the condition. We checked in on the 4/6 and our apartment was finally serviced 17/6 no where near half way through as advised. I was extremely disappointed as I make a point of booking Accor for all our trips if available and feel that the amount that I paid was not commensurate with the standard of the accommodation. I look forward to your resolution of this poor quality stay.

Judith T. Couples - 6/22/2026 Confirmed reviews ALL

Dear Guest (Privacy protected), Thank you for choosing Breakfree Longbeach and I hope this finds you well. This apartment has only just come in to our letting pool. My team and I will be looking in to the blinds and greasy feeling you experienced. Thank you for your feedback as it helps us improve our product. Warm Regards, Kevin

Web-users rating

Other web-users rate our hotel

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Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At BreakFree Longbeach Surfers Paradise, check-in is from 02:00 PM and check-out is up to 10:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, BreakFree Longbeach Surfers Paradise regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.