BreakFree Longbeach Surfers Paradise 3 stars

Customer review rating (ALL Rating) 4.5/5 251 reviews

BreakFree Longbeach Surfers Paradise - Image 1
BreakFree Longbeach Surfers Paradise - Image 2
BreakFree Longbeach Surfers Paradise - Image 3
BreakFree Longbeach Surfers Paradise - Image 4
28 Northcliffe Terrace, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • Choose between 3 pools; an indoor, outdoor and wading pool. There's something for everyone!

  • Want to keep fit during your stay? Have a swing on the tennis courts, or workout in our gym

  • Driving to us? Feel assured with complimentary access to secure, undercover parking

  • Cook up a storm using our BBQ facilities, the perfect way to spend a hot summers evening

  • Our prime location within Surfers Paradise gives you the best base to explore from

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Apartment

2 Bedroom Apartment

Photo out of - 2 Bedroom Apartment

Ideal for a family or group, 2 Bedroom Apartments have plenty of room, with an ensuite off the master bedroom and second bathroom, large living and dining areas. Cook up a storm in the fully equipped kitchen, then relax on your balcony with a beverage.

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 122 m² / 1313 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Drink vending machine
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Vacuum cleaner
  • 5 pers. max
  • 122 m² / 1313 sq ft
  • Bedding 1 x Queen size bed(s) and 2 x Single bed(s)
  • Most of the accommodation: Balcony
See availabilities

Sitting up high offering amazing views across the ocean and Gold Coast skyline, our 3 Bedroom Apartments are comfortable with contemporary furnishings, full kitchen, laundry, living area with a TV and of course a balcony for relaxing on.

  • Most of the accommodation:

    Balcony

Max. number of persons
7
Area
From 146 m² / 1571 sq ft

Bedding

Queen size bed(s) x2

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Drink vending machine
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Vacuum cleaner
See availabilities

Hotel location

BreakFree Longbeach Surfers Paradise

28 Northcliffe Terrace
4217 SURFERS PARADISE
Australia

GPS:-28.007572, 153.431046

Telephone
Fax +61 7 5592 3929
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • OOL Additional charge

In hotel

Hotel informations

  • 15 rooms
  • 15 non-smoking rooms
  • 26 floors

Languages spoken at the hotel

  • English
  • Spanish

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

Snack and beverage machine

  • Snack and beverage machine

Well-being

Indoor Pool

  • Covered
  • On site

Outdoor Pool

  • Outside
  • On site

Outdoor Pool

  • Outside
  • On site

Fitness Center

  • On site
  • Sauna room

Sports and leisure

Tennis

  • On site

Bike rack facilities

  • On site

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 16 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.04 m / 6.73 ft
  • Parking for a month
  • Parking for a week

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators

3 pools

Photo out of - Pool

BreakFree Longbeach has 3 pools: 1 heated indoor, 1 outdoor and 1 kids wading pool, so make time to take a dip and then kick back and relax on a sun lounge poolside.

Indoor Pool

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Location

  • On site
  • 0 m / 0 mi

Pool features

  • Indoor pool
  • Heated Pool
  • Chlorure treatment

At your disposal

  • Children Pool

Access & Security

  • Staff trained in first aid

Dimension

  • Pool Depth Min: 1 m / 3.27 ft
  • Pool Depth Max: 1.1 m / 3.6 ft
  • Pool Size Min: 1 m / 3.27 ft
  • Pool Size Max: 2 m / 6.55 ft

Outdoor Pool

Our Kiddy pool is ideal for children to play and splash around in.

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Location

  • On site
  • 0 m / 0 mi

Pool features

  • Outdoor pool
  • Chlorure treatment

At your disposal

  • Children Pool
  • Shower

Access & Security

  • Staff trained in first aid

Dimension

  • Pool Depth Min: 1 m / 3.27 ft
  • Pool Depth Max: 1.1 m / 3.6 ft
  • Pool Size Min: 1 m / 3.27 ft
  • Pool Size Max: 2 m / 6.55 ft

Outdoor Pool

Our outdoor resort pool is the perfect place to spend those hot summer days, soaking up the sun. Swim and splash around, or relax on our sun lounges

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Location

  • On site
  • 0 m / 0 mi

Pool features

  • Outdoor pool

At your disposal

  • Children Pool
  • Shower

Access & Security

  • Staff trained in first aid

Dimension

  • Pool Depth Min: 1 m / 3.27 ft
  • Pool Depth Max: 1.1 m / 3.6 ft
  • Pool Size Min: 1 m / 3.27 ft
  • Pool Size Max: 2 m / 6.55 ft

BreakFree Longbeach has 3 pools: 1 heated indoor, 1 outdoor and 1 kids wading pool, so make time to take a dip and then kick back and relax on a sun lounge poolside.

If you get the urge while on your holiday our fully equipped gymnasium is great place to work up a sweat or why not lay down a challenge and battle it out on our tennis court. You can bring your own equipment or hire it from reception.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  251 reviews

Customer review rating 4.5/5

Soopeng C. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Dawn M. Couples - Confirmed reviews ALL

Dear Guest (privacy protected), Thank you for the positive review! I'm glad you enjoyed the location, and team, and value we represent. Warm Regards, Kevin

Customer review rating 5.0/5

Lorraine S. Solo - Confirmed reviews ALL

Dear Guest (privacy protected), Thank you for the perfect review! Always nice having my return guests return. Look forward to seeing you again next year. Warm Regards, Kevin

Customer review rating 5.0/5

Susan N. Families - Confirmed reviews ALL

Dear Guest (privacy protected), Thank you for the lovely review. I'm glad you enjoyed the service, accommodation, and facilities. Look forward to welcoming you back in the future. Warm Regards, Kevin

Customer review rating 2.5/5

Bronwyn D. Families - Confirmed reviews ALL

Dear Guest (privacy protected), Thank you for the detailed and informative review. Following your review we have investigated and fixed the water issue in the ensuite bathroom. My team will be attending this apartment following the next departure. Warm Regards, Kevin

Customer review rating 3.5/5

Dawn M. Couples - Confirmed reviews ALL

Location 10/10 Staff 10/10 Accomodation 6/10 Value for money 8/10

Dear Guest (privacy protected), Thank you for the positive review! I'm glad you enjoyed the location, and team, and value we represent. Warm Regards, Kevin

Customer review rating 5.0/5

Lorraine S. Solo - Confirmed reviews ALL

Location of apartments close to beach, supermarket, dining options, light rail. My first choice of accommodation when visiting the Gold Coast.

Dear Guest (privacy protected), Thank you for the perfect review! Always nice having my return guests return. Look forward to seeing you again next year. Warm Regards, Kevin

Customer review rating 5.0/5

Susan N. Families - Confirmed reviews ALL

Very good service and helpful with changing dates.

Dear Guest (privacy protected), Thank you for the lovely review. I'm glad you enjoyed the service, accommodation, and facilities. Look forward to welcoming you back in the future. Warm Regards, Kevin

Customer review rating 2.5/5

Bronwyn D. Families - Confirmed reviews ALL

Great location and room layout and size was great. Pool and spa was lovely. Unfortunately our room (1605) looked like it has only had surface cleans and was quite dirty - especially the wet areas. Bedside tables were dusty, kitchen felt grimey, there was mould buildup in the sink. The ensuite has water issues - the carpet outside the door to the ensuite was wet and the toilet has a slow leak on one side around the bin. The shower was disgusting. Mould build up all around the bottom especially the rubber under the door. Grout was orange in places. The whole apartment needs a good deep clean. I would have requested another room but knew there was no availability for the weekend.

Dear Guest (privacy protected), Thank you for the detailed and informative review. Following your review we have investigated and fixed the water issue in the ensuite bathroom. My team will be attending this apartment following the next departure. Warm Regards, Kevin

Customer review rating 5.0/5

Benjamin M. Families - Confirmed reviews ALL

it was a amazing Apartments will definitely book the same one again the staff where very helpful and great to deal with.

Dear Guest (privacy protected), Thank you for the perfect review, and I look forward to welcoming you back in the future. Warm Regards, Kevin

Customer review rating 3.5/5

Jordyn E. Friends - Confirmed reviews ALL

Well located, received an in depth description of where to go and what to do. Well accomodated on requests. But some things were outdated, rusty, dirty and we weren't told about maintenance, so every morning we got woken up by loud noises from the roof. The air con didn't work in any room, but there was no vent in the master room, got very hot in there. Kitchen facilities were dirty, we didn't even use them. Rubbish on the balcony that I had to pick up and rubbish under the bed. Just disappointing, the view was great, the level was high, but I don't think you should have rusty bins or taps, shelves etc, dirty drawers or it being really stuffy due to no air. Also when you open up cupboards, I don't think tiles or things from maintenance that need doing or are being fixed should be shoved in the corner. I could have gone to request a change or mention these things at reception, but when we went past, it didn't seem too welcoming and we thought we will just leave it. I would stay again, but hope these things were available and sorted beforehand!

Dear Guest (privacy protected), Thank you for the informative and detailed review. We are currently going through some maintenance on the building's roof which does cause intermittent noise at times. My team and I will be inspecting this room following the next departure to address your concerns regarding the rusty bins, drawers, and AC. I'm glad you will stay with us again, and I look forward to seeing you then. Warm Regards, Kevin

Customer review rating 5.0/5

Ainslee M. Couples - Confirmed reviews ALL

Really lovely staff, easy process of check in + check out. Fantastic experience.

Dear Guest (privacy protected), Thank you for the lovely review! I'm glad you enjoyed the location, views, and team. Look forward to welcoming you back in the future. Warm Regards, Kevin

Customer review rating 1.0/5

Gareth S. Families - Confirmed reviews ALL

Unclean, untidy, gross. I will leave the pictures do the talking. Promised a refund but apparently that is difficult to arrange. Will never come back to this chain ever again. I do give credit to the reception lady (unfortunately cannot remember her name)

Dear Guest (privacy protected), I'm sorry to hear the apartment provided was not up to your expectations. I'm glad we were able to provide another apartment and complete a partial refund. Though I made contact with your agent during your stay, I could not get this refund part completed as quickly as I hoped. Warm Regards, Kevin

Customer review rating 4.0/5

Mandy B. Couples - Confirmed reviews ALL

Great Location, air con sad, clothes dryer noisey, fans hard to work out

Dear Guest (privacy protected), Thank you for the positive review! I'm glad you enjoyed the location, and I can see how the fan is confusing with all those options on the remote. I'll look in to the air con and clothes dryer. Warm Regards, Kevin

Customer review rating 3.0/5

Kenneth S. Couples - Confirmed reviews ALL

great location great pools poor cleaning

Dear Guest (privacy protected), Thank you for choosing Breakfree Longbeach! I'm glad you enjoyed the location and pools. I will look in to the cleaning standards in this apartment. Warm Regards, Kevin

Customer review rating 3.0/5

Mark H. Families - Confirmed reviews ALL

The rooms were dirty. Dust bunnies hanging off the fan and vents for the bathroom heaters. Dirty dishwasher and cups that were put away previously. Jamming door to balcony, extremely poor internet that was not up to Accor standard. I contacted the hotel GM but had no reply.

Dear Guest (privacy protected), Thank you for taking the time to provide us with your feedback. I'm sorry to hear the cleanliness levels, balcony door, and internet connection was below your expectations for the property. Unfortunately I was on annual leave during your stay, and I had hoped my team had responded in my place. I will be reviewing this room specifically in the hopes to improve our offering. Warm Regards, Kevin

Customer review rating 5.0/5

Bernie N. Families - Confirmed reviews ALL

Totally recommend Breakfree Longbeach Surfers Paradise. Top spot, with beach, shopping and night markets, cafes and restaurants all within easy walking distance.

Dear Guest (privacy protected), Thank you for the perfect review! I'm glad to hear you enjoyed the team, views, and nearby amenities. We look forward to welcoming you back in the future. Warm Regards, Kevin

Customer review rating 5.0/5

Alfred L. Families - Confirmed reviews ALL

Great location easy to get anywhere . The room was fabulous and the staff were friendly and very helpful . Already booked again for next year . Thank you to Kevin and staff for making our stay so comfortable

Dear Guest (privacy protected), Thank you for the perfect review! I'm glad you enjoyed the location and room. Your comments regarding the team's service are very much appreciated and will be shared with the team. Look forward to welcoming you back next year. Warm Regards, Kevin

Customer review rating 4.5/5

Beverley H. Couples - Confirmed reviews ALL

Really appreciated the phone call to say that our room was ready early.

Dear Guest (privacy protected), Thank you for the positive review! I'm glad you enjoyed the location, and appreciated the early phone call. Sounds like the team prepared early arrival. Warm Regards, Kevin

Customer review rating 4.0/5

Chris F. Families - Confirmed reviews ALL

Great stay! Arrived for the Pacific Airshow for 3 days and had great views being on the 25th level. Two downfalls were due to the salt being close to the beach may of the blinds had mould and the indoor pool (we didn’t experience the outdoor ones - too cold) the chlorine had stripped color from mine and my son’s swimwear. My daughters and partners were fine.

Dear Guest (privacy protected), Thank you for the positive review! I'm glad you enjoyed the view during the airshow! I will look in to the blinds and indoor pool as described, and hopefully we can welcome you back in the future. Warm Regards, Kevin

Customer review rating 4.5/5

Judy B. Couples - Confirmed reviews ALL

I love the apartment, view to ocean, proximity to shops and light rail. The manager Kevin and assistant Lisa were so helpful and friendly making our stay very enjoyable

Dear Guest (privacy protected), Thank you for the lovely review! It's always nice to welcome back our returns guests, and your kind words regarding the team are very much appreciated. Look forward to seeing you back next year. Warm Regards, Kevin

Customer review rating 3.0/5

David C. Couples - Confirmed reviews ALL

Reception was excellent and helpful.501 unit needed maintenance and lounge old uncomfortable and dining chairs need cleaning, internet could nor be connected. 502 was not as clean as it should have been. Needed more towels in 502.

Dear Guest (privacy protected), Thank you for taking the time to provide an informative review! I'm glad you enjoyed the location, and the team and I were able to be of assistance. I will look in to the lounge, dining chairs, and internet connection as well. Warm Regards, Kevin

Customer review rating 5.0/5

Janette T. Couples - Confirmed reviews ALL

Very nice 2 bedroom unit on the 20th floor. We’ve stayed at Breakfree Longbeach a few times, always a great holiday. Grounds and facilities well maintained. Thanks Kevin, our stays never disappoint.

Dear Guest (privacy protected), Thank you for the perfect review! Always nice having you back again, and I'm glad you enjoyed your stay. See you soon. Warm Regards, Kevin

Customer review rating 3.0/5

Janelle S. Friends - Confirmed reviews ALL

The position and ammenities of Longbeach were great. Pool in particular was a highlight. The unit however was disappointing. The cushions on the lounge were threadbare and needed replacing. There was bedding (quilt covers/ blankets) that also need a good wash - stains etc. The apartment looked clean on first glance, however the splashback, kitchen cupboards and glass doors all need a good clean. There was also a musty smell that never seemed to leave- despite trying to leave doors open as much as possible. One of the handrails on the main bedroom balcony is even loose! Wardrobe doors that are old and don’t close properly and old, mismatched furniture and weirdly placed artworks/mirrors just gave the whole unit a tired worn out feel. I did better decorating my holiday unit in NSW using secondhand furniture etc from Facebook Marketplace! The kitchen had lots of cooking utensils- however only 3 mismatched eating bowls! Was quite disappointed, as I rejoined Accor Plus with the hope of being able to book accommodation with the assurance of certain quality. Not sure I will book a Breakfree apartment again!

Dear Guest (privacy protected), Thank you for taking the time to write such a detailed review! I'm glad you enjoyed the location and amenities whilst staying at Longbeach. I am currently reviewing bedding options and looking to move to fitted quilts shortly. In addition, I am looking at standardizing cutlery, plates, and bowls. I will look in to the cleaning standards and handrail in this apartment though. Thank you again for the review and feedback. Warm Regards, Kevin

Other web-users rate our hotel

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  • 261 reviews 6.6/10 Room
  • 171 reviews 9/10 Service
  • 15 reviews 3.3/10 WiFi
  • 102 reviews 7.2/10 Amenities
  • 80 reviews 2.3/10 Cleanliness
  • 48 reviews 6.5/10 Vibe

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