Mercure Norwich Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 469 reviews

Mercure Norwich Hotel - Image 1
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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • A four-star hotel that offers convenience, comfort and style.

  • 10 conference rooms with the largest up to 400 delegates

  • Located only 1.5km from Norwich International Airport and close to the UEA

  • Complimentary guest parking for 225 cars

Our accommodation(s)

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Hotel location

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
United Kingdom

GPS:52.653127, 1.266738

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

The hotel is friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  469 reviews

TripAdvisor Rating  3.7/5  1,179 reviews

Customer review rating 5.0/5

John H. Business - Confirmed reviews ALL

It’s always difficult being away from home at this time of year but the Mercure team do their best to make you feel welcome and nothing is too much trouble.

Dear John Thank you for your kind words regarding your recent stay at Mercure Norwich Hotel. We are delighted to hear that our team made you feel welcome and ensured your experience was exceptional. Your feedback motivates us to continue providing outstanding service to our guests. Best regards Stuart Collins General Manager

Customer review rating 5.0/5

Stuart C. Friends - Confirmed reviews ALL

Stayed over for a Xmas party at the hotel, both of which were amazing

Dear Stuart Thank you for your kind words regarding your recent stay and the Christmas party. We are delighted to hear that you had such a wonderful experience at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Catherine Larkins Reception Manager

Customer review rating 5.0/5

Lisa H. Solo - Confirmed reviews ALL

From the extremely helpful and friendly receptionist to the happy and smiling bar staff everyone was so welcoming I felt at ease staying alone in the hotel. They made the experience for me. The bed was also so comfy I could have slept all day.

Dear Lisa Thank you for your kind words regarding our staff and the comfort of your accommodation. We are pleased to hear that you felt welcomed and at ease during your stay. Your feedback motivates us to continue delivering exceptional service. Best regards, Stuart Collins General Manager

Great stay

TripAdvisor rating 5.0/5

Andy W TripAdvisor review

Great stay, all staff friendly and helpful, resection was welcoming (abby and kat) Hotel was clean and tidy. A perfect location for the airport (far enough away to not hear all the flights)

Thank you for your kind review. See you again soon!

Customer review rating 5.0/5

Allan M. Business - Confirmed reviews ALL

Traveling for business. Lovely staff who make you feel welcome. I requested an early check in & Kat on reception as able to assist.The rooms are spacious and the beds are very comfortable. The Good food choices within the hotel. The airport is in close proximity & the rail station is around 15min away by taxis.

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Other web-users rate our hotel

  • 166 reviews 8.8/10 Location
  • 447 reviews 8/10 Room
  • 551 reviews 9.6/10 Service
  • 9 reviews 4.8/10 WiFi
  • 209 reviews 9/10 Breakfast
  • 195 reviews 8.9/10 Comfort
  • 186 reviews 7.5/10 Cleanliness
  • 116 reviews 4.6/10 Vibe

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