Mercure Norwich Hotel 4 stars

Name: Mercure Norwich | 4 Star Hotel - ALL
Address: 121 131 Boundary Road, NORWICH, NR3 2BA, GB
Telephone: +441603294330
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 469 reviews

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121 131 Boundary Road, NR3 2BA NORWICH, United Kingdom

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Mercure Norwich Hotel

Hotel for travellers looking for local and authentic experiences

The 4-star Mercure Norwich Hotel is great for guests who are looking to relax, whether on a weekend escape, shopping break or a business stopover. The hotel is conveniently located just three miles from Norwich city centre, so guests can enjoy easy access to the Norfolk Broads and Great Yarmouth, as well as a host of spectacular local attractions. Norwich International Airport is less than two miles away, making this hotel the perfect first stop for those arriving in the city.

Those looking to relax further are invited to The Brasserie, where they can enjoy a carefully prepared meal from a selection of internationally inspired dishes. For something more casual, the Lounge offers snacks and lighter dining options.

Norwich is best known for the cathedral and castle, which dominate the skyline. But there are many things to see and do in and around Norwich. From the National Trust's beautiful Blickling Hall to the picturesque medieval streets of Elm Hill, Norwich.

Welcome to Mercure Norwich! Our team is thrilled to have you stay with us. We hope you enjoy your time in Norwich and our convenient location near the city centre and airport. Let us know if there is anything we can do to make your stay more comfortable.

Stuart Collins, Hotel Management

Hotel extras

An ALLSAFE Clifton Environmental certified hotel
A four-star hotel that offers convenience, comfort and style.
10 conference rooms with the largest up to 400 delegates
Located only 1.5km from Norwich International Airport and close to the UEA
Complimentary guest parking for 225 cars

Our accommodation(s)

Room

Classic room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Classic room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Classic Room with 1 king size bed and 1 sofa

4 pers. max

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

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Hotel location

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
United Kingdom

GPS:52.653127, 1.266738

+44 1603 294330

+44 161 388 0915

NORWICH

Railway station

Access: 5.15 km / 3.2 mi 10 min drive

ROYAL NORWICH

Golf course

Access: 500 m / 0.31 mi 10 min walk

NORWICH CASTLE

Tourist attraction

Access: 1.5 km / 0.93 mi 5 min drive

THEATRE ROYAL

Entertainment/theatre district

Access: 1.5 km / 0.93 mi 5 min drive

CASTLE MALL

Shopping centre/mall

Access: 1.5 km / 0.93 mi 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

THE BRASSERIE

The hotel is friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Meetings & Events

Number of Meeting Room: 9
Surface of the largest room: 307 m² / 3304.517 sq ft
Maximum seats capacity: 400
Maximum capacity for banquets: 350

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 469 reviews

TripAdvisor Rating 3.7/5 1,177 reviews

Great place to stay with great staff

John C 12/10/2025 TripAdvisor review

Solid 5-star experience. The room was spotless and the location was perfect. A huge thank you to Cat at the front desk—she was an absolute star! She was super friendly, professional, and made checking in a breeze. Highly recommended.

Very enjoyable stay

johnrosslinden1 12/4/2025 TripAdvisor review

Stayed at the hotel for one night as a birthday treat and really enjoyed the stay. On arrival we were checked in by Abbie and a colleague who were very friendly and helpful. We stayed in the suite which was very clean and spacious. Some reviews mention the hotel being dated but we actually liked the retro character of the hotel which did not affect the quality of the stay. There was plenty of parking, the food was good and apart from the odd emergency services sirens passing on the ring road the hotel was very quiet. There was a good selection for breakfast and the staff were very polite, helpful, and enthusiastic.

Dear John, Thank you for sharing your positive experience at Mercure Norwich Hotel. We are delighted to hear that you enjoyed your stay and appreciated the friendly service provided by our team, particularly Abbie and her colleague. It is wonderful to know that you found the suite to be clean and spacious, and that you enjoyed the unique character of our hotel. We are also pleased that you found our parking facilities convenient and the food offerings to your satisfaction. While we understand that external noise can sometimes occur, we are glad to hear it did not significantly impact your overall experience. Your compliments regarding our breakfast selection and staff enthusiasm are greatly appreciated, as we strive to provide exceptional service to all our guests. Thank you once again for your kind feedback, and we look forward to welcoming you back to Mercure Norwich Hotel in the future. Best regards, Stuart Collins General Manager

Thomas Q. Families - 12/3/2025 Confirmed reviews ALL

We stay at the Mercure for two -three nights to visit family and always feel welcome. The beds are comfortable and the buffet breakfasts offer a wide selection of hot and cold food.

Dear Thomas, Thank you for your feedback regarding your recent stay at Mercure Norwich Hotel. We are delighted to hear that you enjoyed a comfortable night's sleep and appreciated our peaceful environment, as well as the good bathroom facilities. It is also wonderful to know that you found our buffet breakfast selection to your liking and that our location proved convenient for your visits to family. Your comments regarding the hotel's condition will be taken into consideration as we continually strive to enhance our guests' experiences. We look forward to welcoming you back in the future. Best regards, Stuart Collins General Manager

Thomas K. Couples - 12/3/2025 Confirmed reviews ALL

Our third time staying at this hotel in 3 months. Staff are brilliant and the room are great. We asked for an upgrade and got one.

Dear Thomas K., Thank you for your kind feedback regarding your recent stays at Mercure Norwich Hotel. We are delighted to hear that you enjoyed your complimentary upgrade and found our staff and rooms to your satisfaction. We look forward to welcoming you back soon. Best regards, Stuart Collins General Manager

Richard B. Couples - 12/2/2025 Confirmed reviews ALL

A lovely hotel, with very friendly staff which made a great stay.

Dear Richard Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed your experience and found our staff friendly. Your feedback is greatly appreciated. Best regards, Stuart Collins General Manager

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Web-users rating

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.