Mercure Bedford Centre Hotel 4 stars

Customer review rating (ALL Rating) 3.7/5 457 reviews

Best price
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Mercure Bedford Centre Hotel - Image 1
Mercure Bedford Centre Hotel - Image 2
Mercure Bedford Centre Hotel - Image 3
Mercure Bedford Centre Hotel - Image 4
2 St Marys Street, MK42 0AR BEDFORD, United Kingdom

Description

Hotel extras

  • Conference venue for up to 450 guests with private bar and 7 meeting rooms

  • Stunning views over the River Great Ouse from the restaurant, bedrooms and event space

  • Bar area with live sports channels available

  • On-site parking

  • City centre location with great transport links

Our accommodation(s)

Hotel location

Mercure Bedford Centre Hotel

2 St Marys Street
MK42 0AR BEDFORD
United Kingdom

GPS:52.133977, -0.465752

Telephone
Fax +44 1234 799902

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Riverside Restaurant

Head to our Riverside Restaurant to dine with scenic views overlooking the River Great Ouse. Choose from various British and International dishes, using the finest local and sustainably sourced ingredients where possible.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  457 reviews

TripAdvisor Rating  4.2/5  375 reviews

Certificate of excellence 2025

very welcoming Highly

TripAdvisor rating 5.0/5

Abhitesh K TripAdvisor review

Staff are very welcoming Highly recommend...,...................................

Dear Abhitesh K, Thank you for your kind words regarding our welcoming staff. We strive to create a warm and inviting atmosphere for all our guests, and it is rewarding to know that you felt this during your stay. Your recommendation is greatly appreciated, and we look forward to welcoming you back in the future. Best Regards, Denisa Lushi Front Office Manager

Highly recommend very clean rooms and wonderful view

TripAdvisor rating 5.0/5

Ritik R TripAdvisor review

Highly recommend very clean rooms and wonderful view

Dear Ritik R, Thank you for your kind words regarding your recent stay at Mercure Bedford Centre Hotel. We are delighted to hear that you found our rooms to be exceptionally clean and enjoyed the wonderful view. It is always our aim to provide a pleasant experience for our guests, and your feedback serves as a motivation for our team. We sincerely appreciate your recommendation and look forward to welcoming you back in the future. Best Regards, Denisa Lushi Front Office Manager

Stop blocking Duckmill Lane

TripAdvisor rating 1.0/5

Sam W TripAdvisor review

Stop blocking Duckmill Lane every morning at 8am. You don't have the right to cause traffic chaos during rush hour every morning just because your delivery driver is too lazy to park up and walk a bit further with the linen delivery.

Customer review rating 4.0/5

Leigh E. Solo - Confirmed reviews ALL

Friendly staff, easy check in, compact room and nice stay.

Dear Leigh E., Thank you for taking the time to share your positive experience at Mercure Bedford Centre Hotel. We are delighted to hear that you found our staff friendly and that your check-in process was smooth. It is always our aim to provide a comfortable stay, and we are pleased that you enjoyed your time with us. We look forward to welcoming you back in the future. Best Regards, Denisa Lushi Front Office Manager

Customer review rating 1.5/5

John K. Families - Confirmed reviews ALL

The hotel itself was well located, the communal areas were nice, and most of the staff were friendly. Parking was also very convenient, even if there was quite a trek to get back and forth from the car to the room. However overall the experience was not what we expect from a stay at a Mercure. Our arrival was friendly but chaotic - we had booked adjoining rooms but we were allocated non adjoining rooms and when this was rectified there was then a big delay in finding the keys to unlock the doors between the rooms. Once we were in our accommodation, the rooms were very dark (one small ceiling down-light in a large room) and cold (the room heating was poor in one room and totally non-functional in the other with a small plug-in heater provided) and the decor in the corridors looked very tired. Finally, one of the rooms had not had the shower gel dispenser filled which caused a bit of an issue during my daughter's shower. Most disappointing however was the breakfast - we have got used to excellent breakfasts at Mercure hotels in France and this was substandard even compared to budget hotels in the UK - the coffee was absolutely awful, the sausages tasteless and the general array of food available was poor. The only redeeming point was the bacon which was OK, and the views over the river which were lovely. At the end of our stay we mentioned that our heating hadn't been working to the lady at the checkout who just shrugged. I also had to convince her that we hadn't paid as apparently payment should have taken on arrival but wasn't (I think there was some confusion about how I had part-paid with loyalty points). I suppose the main issue was that we had relatively high expectations having enjoyed stays in numerous Mercure Hotels in France and this stay did not meet that same quality we were expecting. A few improvements and this could have been a lovely stay, but as it is we are hard pressed to justify staying again.

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Other web-users rate our hotel

  • 641 reviews 8.9/10 Location
  • 1,169 reviews 6.4/10 Room
  • 756 reviews 7.9/10 Service
  • 13 reviews 5.8/10 WiFi
  • 448 reviews 5.2/10 Cleanliness
  • 333 reviews 7.2/10 Breakfast
  • 281 reviews 3.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.