Grand Mercure Agra 5 stars

Customer review rating (ALL Rating) 4.5/5 249 reviews

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Description

Hotel extras

  • Rooms overlooking the Taj Mahal

  • Roof top offers Swimming pool and a Restaurant with the view of Taj Mahal

  • Bello Italiano - The only Italian restaurant in town

  • 3 well equipped banquet spaces to cater to 50 to 500 people

  • Lattice - the all day dining restaurant features buffet and Ala Carte menu

Our accommodation(s)

Hotel location

Grand Mercure Agra

Fatehabad Road
282001 AGRA
India

GPS:27.15748, 78.05081

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  249 reviews

Customer review rating 5.0/5

Satyam V. Business - Confirmed reviews ALL

Every thing was perfect

Dear Mr. V., Thank you very much for taking the time to share your detailed feedback and for rating your experience a perfect 100/100. We are delighted to know that your stay at Grand Mercure Agra was thoroughly enjoyable. It is wonderful to hear that everything was perfect—from your arrival and check-in to the room, breakfast, WiFi, cleanliness, and interactions with our team. Knowing that we could make your business trip comfortable and seamless truly means a lot to us. We are also glad to know that you would recommend our hotel as well as the ALL – Accor programme. Your appreciation motivates our entire team to continue delivering exceptional service. Thank you once again for choosing to stay with us. We look forward to welcoming you back for another outstanding experience. Best Regards Vivek Mahajan General Manager Grand Mercure Agra

Customer review rating 5.0/5

Carole P. Families - Confirmed reviews ALL

Staff welcoming room comfortable and clean and food choices good

Dear Ms. P., Thank you very much for sharing such a wonderful review of your stay at Grand Mercure Agra. We are delighted to know that you had an excellent experience with us. It is heartening to learn that you found our team welcoming, your room comfortable and clean, and that you enjoyed the food choices during your stay. Your perfect scores across all key areas truly mean a lot to us, and we are glad we could make your trip memorable. We also appreciate your feedback regarding our sustainable initiatives. While we are pleased that you noticed our efforts with glass bottles in the room, we value your suggestion and will continue enhancing our sustainability practices. Thank you once again for choosing to stay with us and for being a member of ALL – Accor. We look forward to welcoming you back on your next visit to Agra and ensuring another exceptional experience. Best Regards Vivek Mahajan General Manager Grand Mercure Agra

Customer review rating 4.5/5

E. A. E. A. Couples - Confirmed reviews ALL

Very comfortable and spacious rooms.

Dear Mr. E. A., Thank you for taking the time to share such a detailed and thoughtful review of your stay with us at Grand Mercure Agra. We are delighted to know that you had a comfortable experience and appreciated our spacious rooms, seamless check-in and check-out, as well as the warm hospitality extended by our team. We truly value your recognition as an ALL – Accor member, and we are glad your stay reflected that commitment. Your feedback regarding the Wi-Fi speed and breakfast has been noted, and we will certainly work with our teams to enhance these areas for an even smoother experience on your next visit. It’s wonderful to hear that you would recommend us, and we sincerely appreciate your trust in choosing the Accor. We look forward to welcoming you back for another memorable stay in Agra. Best Regards Vivek Mahajan General Manager Grand Mercure Agra

Customer review rating 2.5/5

Pawan A. Solo - Confirmed reviews ALL

Overall good experience need to improve house keeping . Staff was good and supportive. My room number is 335 bath tub shower pipe broken and center table glass was broken.kindly fixed this issue.

Dear Mr. A., Thank you for sharing your feedback. We sincerely apologize for the maintenance issues you experienced in your room. Please be assured that your comments have been shared with our housekeeping and engineering teams, and corrective action will be taken immediately. We also appreciate your feedback regarding the food and will review it with our culinary team to ensure quality standards are maintained. We are glad to hear that our staff provided good and supportive service, and we will continue to work on improving overall maintenance for a better guest experience. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a flawless stay. Best Regards Vivek Mahajan General Manager Grand Mercure Agra

Customer review rating 4.0/5

Janine Y. Couples - Confirmed reviews ALL

We enjoyed our stay at GM Agra. As a gold member we got welcome drinks at rooftop bar, food at main restaurant was good variety , room was spacious & clean . Service from all staff was friendly , special mention to Shilendra for his excellent service & warm hospitality. He is a particularly valuable staff member! Also Abhay manager on rooftop bar was welcoming & oversaw a great atmosphere during dinner. Live music would be great every night Location close to Taj Mahal & Fort & nearby shops

Dear Ms. Y., Thank you for sharing your wonderful feedback. We are delighted to know that you enjoyed your stay at Grand Mercure Agra and appreciated our welcome amenities, spacious rooms, and variety at the main restaurant. Your kind words for Shilendra and Abhay have been shared with them — they will be thrilled to know their efforts made your stay special. We also appreciate your suggestion regarding live music and will definitely take it into consideration. We look forward to welcoming you back soon for another memorable stay! Best Regards Vivek Mahajan General Manager Grand Mercure Agra

Other web-users rate our hotel

  • 494 reviews 9.6/10 Location
  • 989 reviews 8.4/10 Room
  • 1,480 reviews 8.8/10 Service
  • 19 reviews 7.5/10 WiFi
  • 448 reviews 8.3/10 Cleanliness
  • 350 reviews 8.8/10 Breakfast
  • 205 reviews 8.1/10 Value

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