Novotel Hyderabad Convention Centre Hotel 5 stars

Customer review rating (ALL Rating) 4.3/5 4,726 reviews

ALLSAFE approved hotel

Information message

Novotel Hyderabad Convention Centre
See on a map
+ 21 Services

Hotel extras

  • Centrally located with proximity to corporates - Google, Oracle, IKEA, Novartis, etc. in HITEC

  • Connected to South Asia's state of the art convention centre - HICC

  • 45 minutes drive from Rajiv Gandhi International Airport

  • 15 acre lush green campus replete with business and recreational facilities

  • Multi-cuisine dining, bar, swimming pool, gym, spa, open lawns

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Hyderabad Convention Centre

Near Hitec City, P.O Bag 1101
Kondapur
500081 hyderabad
india

Fax: (+91)40/66822722

Check-in from 14h00

Check out up to 12h00

  • HITEC City Bus Stop:  4.5km, 15min Hitex

  • By plane

    RAJIV GANDHI INTL. AIRPORT At 37km / 22.99 miles

GPS:17.47269, 78.37258

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Offering charming views of the pool, the city skyline, or green expanses, the rooms at Novotel Hyderabad are a traveler's delight. The rooms are replete with modern-day facilities and offer a home-like comfort for individuals and families alike.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 34

  • Maximum size: 9,598

  • Maximum capacity: 5294 people

  • Maximum banquet capacity: 2100 people

Find out more

Our guest reviews for
Novotel Hyderabad Convention Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,726 reviews

TripAdvisor Rating 4.5/5

3,475 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good Stay

Customer review rating 3.5/5

Gautam C. Business - 21/11/2021 Confirmed reviews ALL

Stay was good, however à la carte food menu needs significant improvement, particularly for Veg Diners.

Dear Gautam C., At Novotel, we strive to provide an environment of superior care and service experience for every guest, therefore your feedback is very important to us. We regret that your overall experience did not meet your expectations; Please be rest assured that we are taking the appropriate measures to address this concern and the same is being given highest priority. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Manish Dayya, General Manager

Amazing stay

Customer review rating 5.0/5

Aishwarya Couples - 08/11/2021 Confirmed reviews ALL

Fun stay, really good rooms and great service

Dear Aishwarya G., We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manish Dayya General Manager

Not flexible for guests

Customer review rating 2.5/5

Jagan P. Couples - 02/11/2021 Confirmed reviews ALL

All the staff are not so flexible and cooperative with the guests and for outside food when we order in online we should go to the security gate and we should collect the food it's not the correct thing I think so and I gave you 5 out of 10 because of chinmaie in front office because she knows how to deal the guest and she does a alot for us remaining staff all if we ask anything to them they will tell we will inform you in ten minutes but they won't call back or they inform us about anything and the reservation team also they won't respond for the quickly we should call them ten to fifteen times to reserve the room and at the time of booking they'll say one plan of reservation and then they will reserve the room with another plan

Dear P V Jagga R., Thank you for sharing feedback and talking to my colleague Vamsi about your recent stay. Our sincere gratitude to you for taking the valuable time in writing this feedback about your recent stay with us. It is our constant endeavor to ensure we exceed the expectations that our guests have from us. Your words of appreciation about Chinmaie for her services will definitely be passed on to her. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Manish Dayya General Manager

Good property and well located.

Customer review rating 4.5/5

Ranjith P. Business - 30/10/2021 Confirmed reviews ALL

Staff were professional and courteous. They paid attention to details and were proactive. Although this is expected at star hotels, it's never the reality in many places I have stayed. Novotel HICC that way was very satisfying. A big thumbs up to the team!

Dear Ranjith P., Our sincere gratitude to you for taking the valuable time in writing this encouragingly positive review about our Hotel. We are pleased that your time spent with us was one to remember and you were able to take back fond memories. The staff in their spirit to serve are thrilled with the review. This will go a long way in keeping all of us charged and motivated. We do look forward to welcoming you back at our Hotel in the near future thus giving us an opportunity to wow you and exceed your expectations! Best Regards, Manish Dayya General Manager

Pleasant Stay

Customer review rating 4.0/5

Sharath Solo - 27/10/2021 Confirmed reviews ALL

Arpit from front desk has been very helpful. I paid for extra half day stay, however, I checked out before that . Even before asking, Arpit had initiated a refund for the extra amount that i paid. Overall stay is pleasant.

Dear Sharath S., We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with Amrit from front desk and the rest of the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manish Dayya General Manager

Excellent Experience

Customer review rating 5.0/5

Suresh K. R. Families - 26/10/2021 Confirmed reviews ALL

This time the stay was excellent, kids enjoyed a lot...

Dear Mohit Agrawal, It was an absolute pleasure having you stay at the Novotel Hyderabad Convention Centre. We cannot thank you enough for taking time to update your experience. Your time and praise is overwhelming and precious to us. We are delighted to read your fantastic review and sincerely thank you for your kind words of praise on our product and facilities. It is our constant endeavor to ensure we exceed the expectations that our guests have from us. Your compliments have been shared with the entire team to whom it always has been a tremendous source of inspiration. Your generous indication of our performance will encourage us to strive for even higher standards of service. We thank you once again for your appreciative comments and your recommendation and look forward to having more opportunities to welcome you back. Warm Regards, Manish Dayya General Manager

Pleasant stay

TripAdvisor rating 4.0/5

PraveenMNV 26/10/2021 TripAdvisor review

Just finished a weekend staycation. Everything went fine. Guest Services Sampa, front desk Sudheer and house keeping Amit were very good and always there whenever we needed something and made our stay peaceful. Swimming pool was great. Food is good…but not as great as it was in the past. Free valet parking could be offered for a premium hotel like Novotel.

Dear PraveenMNV, Greetings from Novotel Hyderabad Convention Centre! We sincerely thank you for your kind words of praise on our team Sampa, Sudheer and Amit for their Services. It is our constant endeavor to ensure we exceed the expectations that our guests have from us. Please be rest assured that we are taking the appropriate measures to address the concern expressed about Food and Valet parking option and been given highest priority. We look forward to welcoming you back soon. Best Regards, Manish Dayya General Manager

Good Stay

Customer review rating 5.0/5

Mohit Families - 24/10/2021 Confirmed reviews ALL

Nice Hospitality. Front office team was very cooperative Overall good Stay. Some minor suggestions to improve: 1. I think Bed mattress in the rooms need to be changed. 2. In Buffet try to add PIZZA also one of the options. I have dined in Novotel Hi-Tec City 5 to 6 times but Pizza is missing in the Buffet.

Dear Mohit A., It was an absolute pleasure having you stay at the Novotel Hyderabad Convention Centre. We cannot thank you enough for taking time to update your experience on TripAdvisor. Your time and praise is overwhelming and precious to us. We are delighted to read your fantastic review and sincerely thank you for your kind words of praise on our product and facilities. It is our constant endeavor to ensure we exceed the expectations that our guests have from us. Please be rest assured that your Suggestions regarding the Bed Mattress and Pizza on buffet is well noted and we will look into it. Your compliments have been shared with the entire team to whom it always has been a tremendous source of inspiration. Your generous indication of our performance will encourage us to strive for even higher standards of service. We thank you once again for your appreciative comments and your recommendation and look forward to having more opportunities to welcome you back. Warm Regards, Manish Dayya General Manager
Customer review rating 0.5/5

Rohit D. Business - 23/10/2021 Confirmed reviews ALL

It was really bad , bad customer service , no facilities

Dear Rohit D., Thank you for sharing feedback and talking to my colleague Vamsi about your recent visit. Our sincere gratitude to you for taking the valuable time in writing this feedback about your recent stay with us. It is our constant endeavor to ensure we exceed the expectations that our guests have from us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manish Dayya General Manager

Refreshing Stay!

TripAdvisor rating 5.0/5

MathewD98 Business - 19/10/2021 TripAdvisor review

Novotel HCC is an excellent place for a stop on a long journey. A time to relax and unwind. The Staff are extremely courteous. Breakfast is a great place. Staff - Prashanti, Rosanna, Chandu are great people to meet. Vamsi - makes sure everything is fine with us before we reach. A great team under the GM.

Dear Mathew D, Greetings from Novotel Hyderabad Convention Centre! Thank you for taking the time to review Novotel Hyderabad Convention Centre on TripAdvisor. Our ultimate endeavor is to ensure our guests feel comfortable whenever they choose to dine with us with best in class amenities and personalized intuitive service. We take pride in the food and beverage offerings and I’m happy to learn that you had the opportunity to enjoy the same during your stay. I will certainly convey your kind words to the whole team especially Prashanti, Rosanna, Chandu and Vamsi. I await your next visit to the property and assure you of yet another memorable experience! Best Regards, Manish Dayya General Manager

Novotel Hyderabad Convention Centre

TripAdvisor rating 5.0/5

BaluB77 Business - 16/10/2021 TripAdvisor review

It’s a pleasant place with great ambiance to stay and to chill with family and friends. I was impressed by the services given to me by Duty Manager Arnak. The hospitality he shown towards me, my friends and family members was just mind blown. I wanna visit our place again and again. All the staff from our hotel are like my family House keeping, Front Desk, The Bar and Room Service. I really thank each and everyone whole heartily for their extended service. Fan of Novotel!!

Dear BaluB77, Thank you for sharing your valuable feedback on your recent stay with us at Novotel Hyderabad Convention Centre. We are thrilled to know that you were extremely pleased with hospitality and services extended by Arnak and the rest of the team. We look forward to welcome you back soon for many more memorable stays. Feel Welcome Manish Dayya

Great Place and Great People...

TripAdvisor rating 5.0/5

gokulpd Business - 14/10/2021 TripAdvisor review

This was a Perfect Novotel Stay. Room was very nice. Check in was Smooth and perfect. Service at restaurent was great and the Food was excellent .Breakfast was one of the best. Our stay was of total 3 night. It was great to be at Novotel Hyderabad.

Dear gokulpd, Thank you for taking the time to share your valuable feedback on your recent stay with us at Novotel Hyderabad Convention Centre. It is a pleasure to learn that you were delighted with the room, arrival experience, the sumptuous food prepared by our culinary team and the warm hospitality extended by our courteous team. We earnestly look forward to welcoming you back for many more memorable experiences. Feel Welcome Manish Dayya

Highly recommended.

TripAdvisor rating 5.0/5

shivleelatalampalli 22/09/2021 TripAdvisor review

I loved everything about this hotel. Location, cleanliness and food. Staffs are really kind and helpful. I highly recommend this place for family or business visits. The swimming pool was well maintained.

Dear Shivleelatalampalli, Our sincere gratitude to you for taking the valuable time in writing this encouragingly positive review about our Hotel. We are pleased that your time spent with us was one to remember and you were able to take back fond memories. The staff in their spirit to serve are thrilled with the review. This will go a long way in keeping all of us charged and motivated. We do look forward to welcoming you back at our Hotel in the near future thus giving us an opportunity to wow you and exceed your expectations! Best Regards, Manish Dayya General Manager

"Memorable Stay"

Customer review rating 4.5/5

Gayathri M. Families - 21/09/2021 Confirmed reviews ALL

Overall good service

Dear Gayathri M., We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manish Dayya General Manager

well located , can improve morning breakfast quality

Customer review rating 3.5/5

Harsh Couples - 14/09/2021 Confirmed reviews ALL

overall quality and products of morning buffet should be improve

Dear Harsh G., Thank you for sharing feedback about your recent visit. Our sincere gratitude to you for taking the valuable time in writing this feedback about your recent stay with us. It is our constant endeavor to ensure we exceed the expectations that our guests have from us. Please be rest assured that we are taking the appropriate measures to address the concern expressed about breakfast quality and been given highest priority. We look forward to welcoming you back soon. Best Regards, Manish Dayya General Manager

Fantastic Experience

Customer review rating 5.0/5

Vishal G. Families - 14/09/2021 Confirmed reviews ALL

Had a very good experience.

Dear Vishal G., We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manish Dayya General Manager

good stay

Customer review rating 3.5/5

V S. G. Families - 13/09/2021 Confirmed reviews ALL

its ok

Dear Sai G., We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manish Dayya General Manager

Comfortable stay as always

TripAdvisor rating 4.0/5

babuchinni 12/09/2021 TripAdvisor review

Comfortable stay i have celebrated my Son's birthday. Mr.Chirac in front desk manager help me to find suitable upgraded room for my family. As i'm Accor member i used my voucher to get complimentary cake for celebrations.

Dear Chinni Babu, Thank you very much for taking the time to write a pleasant feedback. In our constant strive for excellence, reviews like these keep us motivated. It is our goal to provide consistent and top-notch services to all our guests and I'm happy to know we were able to achieve that through you. Your words of appreciation about Chirag for his service will definitely be passed on to him. We thank you once again for your recommendation and for such a delightful review and look forward to the pleasure of your continued visits. Best Regards, Manish Dayya General Manager

Good stay

Customer review rating 5.0/5

Pradeep K. Solo - 09/09/2021 Confirmed reviews ALL

Staff in hotel are very good and frendly..& helpful. Front office Chinmaie, karthik ,rahul where so professional and helpful all the time during stay. . In IRD Mr. Amit and praveen are so understandable and serve food as required. And also in food exchange Ms. Prashanthi . Thank you TEAM NOVOTEL. For my pleasant stay. Good job. Hope will you give same hospitality when every I stay at your hotel. Kudos.

Dear Dukka Pradeep k., Dear Guest, It has been our pleasure to welcome you at Novotel Hyderabad Convention Centre and we thank you for sharing feedback about your recent visit. It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your recent visit. It is our constant endeavor to offer our guests good experiences through our commitment to quality service. Your words of appreciation about Chinmaie, karthik ,rahul, Amit, Praveen and Prashanti for their services will definitely be passed on to them. We look forward to welcoming you again soon. Best Regards, Manish Dayya General Manager

Well located for parties & events but not for stay

Customer review rating 0.5/5

Madhusudhanasarma M. Business - 04/09/2021 Confirmed reviews ALL

I felt that in the shadow of pandemic, hotel has implemented certain changes which have snatched away the basic customer satisfaction related parameters.

Dear Sarma M., Greetings from Novotel Hyderabad Convention Centre! Thank you for sharing feedback and talking to my colleague Vamsi about your recent visit. Please be rest assured that we are taking the appropriate measures to address this concern and the same is being given highest priority. At Novotel, we strive to provide an environment of superior care and service experience for every guest, therefore your feedback is very important to us. We look forward to welcoming you back soon. Best Regards, Manish Dayya General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in hyderabad