Novotel Hyderabad Convention Centre 5 stars

Customer review rating (ALL Rating) 4.2/5 2,121 reviews

Novotel Hyderabad Convention Centre - Image 1
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Description

Hotel extras

  • Located with proximity to corporates - Google, Oracle, IKEA, Novartis, etc. in HITEC

  • Connected to South Asia's state of the art convention centre - HICC

  • 45 minutes drive from Rajiv Gandhi International Airport

  • 15 acre lush green campus replete with business and recreational facilities

  • Multi-cuisine dining, bar, gym, open lawns

Our accommodation(s)

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Room 1

Hotel location

Novotel Hyderabad Convention Centre

Near Hitec City, P.O Bag 1101, Kondapur
500081 HYDERABAD
India

GPS:17.47269, 78.37258

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,121 reviews

Customer review rating 0.5/5

Pramesh S. Business - Confirmed reviews ALL

Dear Pramesh S., Thank you for sharing your feedback with us. We are truly sorry to hear about the medical emergency that required you to cut short your stay. We understand how difficult such circumstances can be and regret that this added stress was compounded by disappointment with the refund process. As your reservation was made through an online travel agency (OTA) on a prepaid, non-amendable, and non-refundable basis, our team was bound by the cancellation policy confirmed at the time of booking. In line with this policy, we were unable to process a partial refund directly. You were advised to contact the OTA’s customer care team (MakeMyTrip) for further assistance, as they remain the authorized channel for any modifications or refund requests. We sincerely apologize if this felt unsupportive during your time of need. Please be assured that our team followed the standard process correctly, but we deeply regret that the outcome was not what you had hoped for. We may have the opportunity to welcome you back and provide you with the level of care and hospitality you expect from us. Warm regards, Muskan Niroula Guest Relations Novotel Hyderabad Convention Centre

Customer review rating 1.0/5

Ravi S. R. Business - Confirmed reviews ALL

Dear Ravi S. R., Thank you for sharing your feedback with us. I am truly sorry to hear about your repeated disappointment with our room service food, including the Naati Kodi Kura, Roganjosh, and Nalli Nihari. It is very concerning to know that the dishes did not meet your expectations in taste and quality, and I sincerely apologize for the inconvenience caused. We attempted to reach you via call and message to discuss this matter personally but were unable to connect. Please know that your comments have been shared with our culinary team, and immediate steps will be taken to review and improve the preparation and consistency of these dishes. Your satisfaction is very important to us, and hope to have the opportunity to restore your confidence in our services during your next visit. Thank you again for bringing this to our attention. We look forward to welcoming you back and ensuring a much better experience. Warm regards, Muskan Niroula Guest Relations Novotel Hyderabad Convention Centre

Customer review rating 4.5/5

Nitin R. Business - Confirmed reviews ALL

Dear Nitin R., Thank you for your wonderful feedback! We are delighted to know that you had a pleasant stay with us and appreciated our spacious rooms, open areas, and convenient location. Your kind words truly motivate our team to continue delivering exceptional experiences. We look forward to welcoming you back for another comfortable and memorable stay soon. Warm Regards, Naina Kumari, Guest Relations, Novotel Hyderabad Convention Centre

Customer review rating 1.5/5

Hanush K. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Sivakumar S. Business - Confirmed reviews ALL

Dear Sivakumar S., Thank you for sharing your valuable feedback with us. We’re delighted to hear that you enjoyed our serene environment and appreciated the peaceful setting despite being within the city. It’s wonderful to know you found your stay comfortable. We also appreciate your note regarding the limited TV entertainment channels. Your feedback is important to us, and we will certainly review our current offerings to enhance the in-room entertainment experience for our guests. We look forward to welcoming you back for another relaxing stay in the near future. Warm Regards, Naina Kumari, Guest Relations, Novotel Hyderabad Convention Center

Other web-users rate our hotel

  • 276 reviews 8.5/10 Location
  • 599 reviews 6.7/10 Room
  • 1,593 reviews 8.5/10 Service
  • 11 reviews 1.7/10 WiFi
  • 458 reviews 8.7/10 Amenities
  • 273 reviews 7.1/10 Cleanliness
  • 210 reviews 8.8/10 Breakfast
  • 126 reviews 5.3/10 Value

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