Novotel Hyderabad Airport 5 stars

Customer review rating (ALL Rating) 4.4/5 2,306 reviews

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R. Gandhi International Airport, Shamshabad, 500108 HYDERABAD TELANGANA, India

Description

Hotel extras

  • 290 rooms with 20,000 sqft of banqueting space - 2 ballrooms, 1 open lawn, 5 meeting rooms

  • Located near the airport with a resort-like ambiance and at a short drive from the city

  • Multiple recreational activities: swimming pool, spa, sports arena, large gym

  • Varied dining options with multi-cuisine restaurant & bar; poolside/outdoor/indoor seating

  • Ideal for weekend getaways, destination weddings, conferences, day excursions, team outings

Our accommodation(s)

Hotel location

Novotel Hyderabad Airport

R. Gandhi International Airport, Shamshabad
500108 HYDERABAD TELANGANA
India

GPS:17.242199, 78.454657

Telephone
Fax +91 40 6625 0001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE FOOD EXCHANGE

A signature multi-cuisine restaurant overlooking the pool. It boasts of a pool patio and a European style alfresco, a perfect spot to enjoy a sumptuous meal. The Food Exchange offers a lavish buffet with the Asian, Indian & western live counters.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,306 reviews

Customer review rating 4.5/5

Jagannath R. Families - Confirmed reviews ALL

Very pleasant experince for the 6th time with many changes in the ambience and Menu. Whats is not changed is the same warm welcome and excellent staff support for my kids

Dear Jagannath, Thank you so much for your kind feedback. We’re truly glad to hear that your stay met your expectations and that you had an enjoyable time. It’s wonderful to know you were able to relax and unwind in the peaceful environment of our property. Creating a clean, calm, and welcoming space for our guests is something we take great pride in, and it’s always rewarding to hear that these efforts made a difference in your experience. Your satisfaction is our top priority, and knowing that we could provide a comfortable and memorable stay means the world to us. We are constantly striving to enhance our services, and feedback like yours encourages us to keep improving. Thank you once again for choosing us. We hope to have the pleasure of welcoming you and your back for another refreshing stay in the near future. Feel Welcome Sukhbir Singh

Customer review rating 0.5/5

Shib S. B. Business - Confirmed reviews ALL

The worst possible rooms, unclean sheets, soap holders broken and shabby, wonder how they got a 5 star rating. Staff has no clue, food arrived without sides, no apologies… gave twin bed where single was requested but not even informed till i reached the door. Will bever ever visit again.

Dear Shib, At the very outset, please accept our heartfelt apologies for the inconvenience you experienced during your recent stay with us at Novotel Hyderabad Airport. We deeply regret that your experience did not meet the high standards of service and hospitality that we strive to deliver to all our guests. Please be assured that this is not reflective of our usual operations, and we sincerely apologize for any discomfort or frustration caused during your visit. Your valuable feedback has been carefully noted and shared with the relevant departments. We are taking this matter seriously and are reviewing our processes to ensure better coordination and a more seamless experience for our guests moving forward. At Novotel Hyderabad Airport, guest satisfaction is of utmost importance to us, and it is always our goal to provide a comfortable and hassle-free stay. We truly regret that we fell short on this occasion. We genuinely hope you will give us another opportunity to welcome you back and restore your confidence in our services with a much-improved experience. Feel Welcome, Novotel Hyderabad Airport.

Customer review rating 4.5/5

Phani K. C. G. Families - Confirmed reviews ALL

Nice and comfortable experience. Our experience at the reception during check in was not great as the POS machine wasn’t working and the guest service doesn’t know I am paying points plus cash.

Dear Phani, Thank you for taking the time to share your feedback with us. We are pleased to know that you had a nice and comfortable stay overall and that you were able to relax and enjoy the peaceful environment of our property. At the outset, please accept our sincere apologies for the inconvenience you experienced during your check-in process. We regret that your arrival experience was not as seamless as expected. Thank you for bringing this to our attention. We have shared your feedback with the relevant departments for review and corrective action. Your feedback has been carefully reviewed, and we are taking this matter seriously. We are working on improving our communication and operational processes to ensure a smoother and more seamless arrival experience for our guests in the future. At Novotel Hyderabad Airport, guest satisfaction remains our highest priority, and we sincerely regret that we fell short of your expectations on this occasion. Please be assured that this experience is not reflective of the standards of service and hospitality we strive to deliver. It is wonderful to know that despite these challenges, you found your stay comfortable and enjoyable. Creating a clean, calm, and welcoming environment for our guests is something we take great pride in, and we are delighted that these aspects contributed positively to your overall experience. We have duly noted the areas for improvement and will continue working towards enhancing our services and guest experience. Thank you once again for choosing us and for sharing your valuable feedback. We genuinely hope to have the opportunity to welcome you back and provide you with a much-improved and seamless experience in the future. Feel Welcome, Novotel Hyderabad Airport

Customer review rating 3.0/5

Amitabh M. Business - Confirmed reviews ALL

Buffet food not as described, taste and quality not good. Chef could not make fried egg, was burnt twice. Housekeeping did not refill coffee and milk despite informing

Dear Amitabh, At the very outset, please accept our heartfelt apologies for the inconvenience you experienced during your recent stay with us at Novotel Hyderabad Airport. We regret to learn that certain aspects of your stay fell short of expectations. It was disappointing to know that your dining experience did not meet our usual standards and that service lapses in housekeeping further affected your comfort. Please accept our sincere apologies for the inconvenience caused. Your feedback has been carefully noted and shared with the relevant teams for immediate review and corrective action. We are committed to addressing these concerns and strengthening our service standards to ensure a more seamless and enjoyable experience for our guests. At Novotel Hyderabad Airport, guest satisfaction remains our highest priority, and we regret that we fell short on this occasion. We genuinely hope you will give us another opportunity to welcome you back and restore your confidence in our services with a much-improved experience. Feel Welcome, Novotel Hyderabad Airport

Customer review rating 5.0/5

Nistha V. Families - Confirmed reviews ALL

It was a lovely experience. Friendly staff will assist you with anytimee and anything you need. The location is great for a refreshment silent and peaceful.

Dear Nistha , Thank you so much for your kind feedback. We’re truly glad to hear that your stay met your expectations and that you had an enjoyable time. It’s wonderful to know you were able to relax and unwind in the peaceful environment of our property. Creating a clean, calm, and welcoming space for our guests is something we take great pride in, and it’s always rewarding to hear that these efforts made a difference in your experience. Your satisfaction is our top priority, and knowing that we could provide a comfortable and memorable stay means the world to us. We are constantly striving to enhance our services, and feedback like yours encourages us to keep improving. Thank you once again for choosing us. We hope to have the pleasure of welcoming you and your back for another refreshing stay in the near future. Feel Welcome Sukhbir Singh

Other web-users rate our hotel

  • 975 reviews 9.5/10 Location
  • 1,356 reviews 8.4/10 Room
  • 3,970 reviews 9.4/10 Service
  • 16 reviews 8.3/10 WiFi
  • 1,389 reviews 8.8/10 Food
  • 732 reviews 8.9/10 Cleanliness
  • 700 reviews 9.2/10 Amenities
  • 355 reviews 8.8/10 Breakfast

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