Novotel Hyderabad Airport 5 stars

Customer review rating (ALL Rating) 4.4/5 2,244 reviews

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Description

Hotel extras

  • 290 rooms with 20,000 sqft of banqueting space - 2 ballrooms, 1 open lawn, 5 meeting rooms

  • Located near the airport with a resort-like ambiance and at a short drive from the city

  • Multiple recreational activities: swimming pool, spa, sports arena, large gym

  • Varied dining options with multi-cuisine restaurant & bar; poolside/outdoor/indoor seating

  • Ideal for weekend getaways, destination weddings, conferences, day excursions, team outings

Our accommodation(s)

Hotel location

Novotel Hyderabad Airport

R. Gandhi International Airport, Shamshabad
500108 HYDERABAD TELANGANA
India

GPS:17.242199, 78.454657

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE FOOD EXCHANGE

A signature multi-cuisine restaurant overlooking the pool. It boasts of a pool patio and a European style alfresco, a perfect spot to enjoy a sumptuous meal. The Food Exchange offers a lavish buffet with the Asian, Indian & western live counters.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,244 reviews

TripAdvisor Rating  4.7/5  6,699 reviews

Certificate of excellence 2025

Construction work without warning

TripAdvisor rating 1.0/5

ScottJ736 TripAdvisor review

Hotel lobby is nice, rooms are ok. However we booked to spend a layover between flights by the pool and without warning there were very noisy gardening/construction works around the pool. When I asked staff for alternative outdoor places to sit or for a refund there were extremely unhelpful. Even when I contacted Accor customer services they were terrible.

Dear Guest, At the very outset, please accept our sincere apologies for the inconvenience you experienced during your recent stay with us at Novotel Hyderabad Airport. While we are pleased to note your kind comments regarding our lobby and rooms, we deeply regret that your overall experience was impacted by unexpected and excessive noise caused by gardening and construction activities around the pool area. We understand that you had specifically chosen our hotel to relax by the pool during your layover, and we truly regret that this disruption occurred without prior notice. Please accept our apologies for the unsatisfactory response you received from Accor Customer Care. This is certainly not the level of service or care we strive to provide our guests. Your feedback, including the video shared highlighting the extent of the noise, has been taken very seriously and has been shared with the relevant teams for immediate review and corrective action. We are committed to ensuring better communication, improved service recovery, and a more guest-focused approach going forward. We truly regret the inconvenience caused and hope you will consider giving us another opportunity in the future to provide you with the seamless and comfortable experience you rightly expect from us. Thank you for bringing this matter to our attention. Feel Welcome, Novotel Hyderabad Airport

Awesome place and nice hospitality.

TripAdvisor rating 5.0/5

nanishkr TripAdvisor review

We had a wonderful and yummy breakfast on New year🥰Thank you Rutuja for your lovely service 😍 Great place great service.

Dear Guest, Thank you for taking the time to share your wonderful feedback about your stay with us. We are delighted to hear that you enjoyed the hospitality and had a memorable New Year breakfast. Your kind words about Rutuja’s service will be shared with her—she will be thrilled to know she made your experience special. At our property, we take great pride in creating a welcoming and comfortable environment for our guests, and your feedback truly motivates our team to continue delivering excellent service. Thank you once again for choosing to stay with us. We sincerely appreciate your support and look forward to welcoming you back in the future. Feel Welcome, Sukhbir Singh.

Great experience

TripAdvisor rating 5.0/5

Traveler03681763230 TripAdvisor review

We had an excellent breakfast experience from start to finish. The variety and quality of the food were impressive, with everything fresh, well-cooked, and delicious. The breakfast area was clean and comfortable, creating a pleasant atmosphere to enjoy the meal. What truly stood out was the staff — they were incredibly good, polite, and very friendly, always attentive and happy to assist with anything needed. Their warm attitude and professional service made the experience even more enjoyable. Overall, it was a memorable and satisfying breakfast experience, and I would definitely recommend it to others.

Dear Guest, Thank you for taking the time to share your feedback about your stay. We’re thrilled to hear about your wonderful experience and greatly appreciate your kind words, which help us continually improve and exceed our guests’ expectations. We’re especially delighted to know that you enjoyed your breakfast from start to finish. It’s wonderful to hear that the variety, quality, and freshness of the food impressed you, and that the breakfast area provided a clean and comfortable atmosphere to enjoy your meal. What truly stands out is your appreciation of our staff — we’re glad they made a positive impact with their politeness, friendliness, and attentiveness. Their warm and professional service is something we take great pride in, and it’s rewarding to hear it contributed to making your experience memorable. Your feedback motivates us to continue striving for excellence in hospitality, and we are grateful for your support and recommendation. Thank you again for taking the time to share your experience — your satisfaction is our top priority, and we look forward to welcoming you back in the future. Feel Welcome, Sukhbir Singh.

Customer review rating 0.5/5

Brandon B. S. Couples - Confirmed reviews ALL

The check in person was incredibly incompetent; the restaurant gave both of us food poisoning; the room was tired and poorly maintained. It was a terrible stay and I would never recommend this hotel to anyone.

Dear Brandon, At the very outset, please accept our heartfelt apologies for the inconvenience and disappointment you experienced during your recent stay with us at Novotel Hyderabad Airport. We sincerely regret to learn about your concerns regarding the check-in experience, the condition of the room, and most importantly, your dining experience. This is certainly not the level of service or comfort we strive to provide our guests, and we truly understand how distressing this must have been for you. Thank you for bringing the matter of the alleged food poisoning to our attention. We take such concerns extremely seriously and deeply regret the discomfort caused. Please be assured that our organization strictly follows HACCP-compliant food safety standards, ensuring rigorous controls from sourcing to preparation and service, along with full traceability of all potentially hazardous food items prepared on our premises. To enable us to conduct a detailed investigation, we kindly request you to specify the dishes consumed. This will allow us to trace the relevant batches, ingredients, and preparation processes thoroughly. Your feedback has been shared with the respective department heads, and corrective measures are being reviewed to ensure such lapses do not recur. Constructive feedback such as yours helps us identify areas where improvements are required, and we truly appreciate you taking the time to write to us. Once again, please accept our sincere apologies for your experience. We genuinely hope you will consider giving us another opportunity in the future to restore your confidence and provide you with a stay that meets—and exceeds—your expectations. Feel Welcome, Novotel Hyderabad Airport.

Customer review rating 5.0/5

Avishi S. Families - Confirmed reviews ALL

Room upgrade to premium was the icing on the cake. Thanks Novotel

Dear Avishi, Thank you so much for your kind feedback. We’re truly delighted to hear that your stay met your expectations and that you enjoyed both your time with us and the complimentary room category upgrade. We’re happy to know we could make your stay even more memorable. It’s wonderful to hear that you were able to relax and unwind in the peaceful environment of our property. Creating a clean, calm, and welcoming space for our guests is something we take great pride in, and it’s always rewarding to know that these efforts enhanced your experience. Your satisfaction is our top priority, and knowing that we could provide you with a comfortable and memorable stay truly means a lot to us. We are constantly striving to enhance our services, and feedback like yours motivates us to keep improving. Thank you once again for choosing us. We look forward to welcoming you back for another refreshing stay in the near future. Feel Welcome, Sukhbir S..

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Other web-users rate our hotel

  • 947 reviews 9.6/10 Location
  • 1,427 reviews 8.7/10 Room
  • 3,986 reviews 9.4/10 Service
  • 16 reviews 8.5/10 WiFi
  • 1,428 reviews 9/10 Food
  • 763 reviews 9.1/10 Cleanliness
  • 720 reviews 9.2/10 Amenities
  • 290 reviews 8.8/10 Breakfast

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