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Novotel Hyderabad Airport Hotel 5 stars

Customer review rating 4.3/5 2,620 reviews

ALLSAFE approved hotel

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Novotel Hyderabad Airport
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+ 25 Services

Hotel extras

  • 292 rooms with 70,000 sqft of banqueting space - 2 ballrooms, 3 open lawns, 5 meeting rooms

  • Located near the airport with a resort-like ambiance and at a short drive from the city

  • Multiple recreational activities: swimming pool, spa, sports arena, large gym

  • Varied dining options with multi-cuisine restaurant & bar; poolside/outdoor/indoor seating

  • Ideal for weekend getaways, destination weddings, conferences, day excursions, team outings

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • Air conditioned
  • RAJIV GANDHI INTL AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children
  • Outdoor tennis court (nearby)
  • Other sports activities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 17 Meeting room(s)
  • Congresses/conventions
  • Business centre
  • Copy/print service available

Hotel location

Novotel Hyderabad Airport

R. Gandhi International Airport
Shamshabad
500108 hyderabad telangana
india

Tel: +914066250000

Fax: (+91)40/66250001

Check-in from 14h00

Check out up to 12h00

  • By plane

    RAJIV GANDHI INTL AIRPORT At 3.22km / 2 miles - Shuttle free

  • By train

    KACHEGUDA At 35km / 21.75 miles

  • By train

    NAMPALLY At 30km / 18.64 miles

  • By train

    SECENDURABAD At 35km / 21.75 miles

GPS :17.242199, 78.454657

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

THE SQUARE

Type of cuisine: International

A signature multi-cuisine restaurant overlooking the rich foliage surrounding the hotel and is a perfect spot to enjoy a sumptous meal. The Square offers a lavish buffet with the Asian, Indian & western live counters.

PREMIER LOUNGE

At the Premier Lounge, guests can enjoy complimentary tea and coffee, complimentary cocktails from 6 p.m. to 8 p.m., express check-in and check-out. This exclusive lounge is accessible only to Premier floor guests.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

THE BAR

The Bar at Novotel Hyderabad serves a wide selection of delicious beverages including cocktails, shooters, wines, spirits and beers. Take a seat and chill out with ear soothing music.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 4,738

  • Maximum capacity: 4500 people

  • Maximum banquet capacity: 2000 people

Find out more

Our guest reviews for
Novotel Hyderabad Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,620 reviews

TripAdvisor Rating 4.5/5

4,995 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good satay

Customer review rating 4.0/5

Rajesh K. S. Solo - 14/09/2021 Confirmed reviews ALL

Only I had little disappointed with restaurant guys they told me restaurant going to close before 10 min time, they try to send back and order from room. Which is 10PM RESTURANT opening time.

Dear Guest, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be assured that we have made a careful note of your recommendations pertaining to the restaurant. Please do trust that immediate measures have been introduced to ensure the best of services at all times. Thank you again for sharing your experience and we hope that you will give us another opportunity to welcome you back and serve you better. Sincerely, Rubin Cherian General Manager

Hospitality needs to improve

Customer review rating 3.5/5

Neeraj Couples - 12/09/2021 Confirmed reviews ALL

We stayed at Novotel airport Hyderabad for 2 nights, overall the experience was near to satisfactory, however hospitality with respect to food and stay needs a lot of improvement. We are rating this as satisfactory only due to the efforts taken by Mr Nikhil from the restaurant services who was the only person at the property who understood our requirements and was more welcoming than any other staff. Coming to the stay part, the building in which the room was located was far from the reception as well as the restaurant, this was tiredsome at times, further the room was made up in such a way that all the necessary items like towels, napkins etc were for one person inspite of 2 people checking in. Upon highlighting this to the staff, they used to take lot of time to get it delivered. Overall I would say that alot of improvement is required to comfort the stay of the Guest.

Dear Guest, Thank you for sharing your valuable feedback for your recent stay with us at Novotel Hyderabad Airport. Our Guests' satisfaction is paramount for us and your feedback is honestly not reflective of the usually high standards of service that we pride ourselves for. We sincerely apologize for the inconvenience caused. Please be assured that immediate measures have been taken to ensure best of services at all times. We hope that you will give us another opportunity to welcome you back and serve you better. Sincerely, Rubin Cherian General Manager

Prime location

Customer review rating 5.0/5

Padma Solo - 11/09/2021 Confirmed reviews ALL

After airpor transit closed due to COVID 19, Nova Hotel is the best to stay during the transit for international or domestic travellers. Its convinient & I felt comfortable staying there. The service is awesome!.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rubin Cherian General Manager

Well located

Customer review rating 3.5/5

S R. Business - 09/09/2021 Confirmed reviews ALL

The booking was easy and seamless as was the check out. The room was clean and comfortable. However, the room service was inordinately delayed. Response on the phone from the front office was also an issue with 4-5 tries required to get someone to pick up. Also, I made a request for a print of the boarding pass that was not easy to secure with the front office taking a lot of time to respond. I also felt that the charges for airport drop at Rs. 1000/- were exorbitant.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be assured that we have made a careful note of your recommendations for us and sincerely regret the inconvenience caused to you. We will ensure the best of services at all times. Thank you again for sharing your experience and we hope that you will give us another opportunity to welcome you back and serve you better. Sincerely, Rubin Cherian General Manager

I stayed in your hotel was very comfortable and good. Thanks!

Customer review rating 5.0/5

Virendar K. E. T. A. L. Solo - 08/09/2021 Confirmed reviews ALL

I stayed many times in novotel cairo, it was my 1st stay in hyd. Staff from reception to dinning and room service was exellent. All staffs are polite. Room was very comfortable. At last I want to thanks the all management of the hotel, which I have enjoyed a lot. Once again thankyou very much for your kind cooperation!!

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rubin Cherian General Manager

Excellent stay

Customer review rating 5.0/5

Anonymous Solo - 08/09/2021 Confirmed reviews ALL

Dear Management, Well maintained and excellent place to stay. I have experienced good time ambience service and significance of a star hotel I would like to visit again ❤️ Thank you Novotel ❤️

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rubin Cherian General Manager

A great place

Customer review rating 4.5/5

J J. P. B. Families - 08/09/2021 Confirmed reviews ALL

It's my 40th birthday! And what a better place to spend time with your family where you enjoy luxury and at the same time be 100% sure of the safety measure given to the covid times. Facility is clean and food is amazing! With all the challanges the hospitality industry is going through, i see you guys are putting all your strengths together to make sure every customer is satisfied to the fullest. Great going! Cheers!

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rubin Cherian General Manager

Well located, Very Comfortable hotel

Customer review rating 4.5/5

B V. K. Business - 06/09/2021 Confirmed reviews ALL

Dear Sir / Madam, I am extremely happy with my recent stay. Starting from the front desk to final billing the staff showed exemplary courtesy and affection. Normally it will be contractual but in this case I felt a genuine desire to keep us all happy. The final icing was the Food. At the buffet dinner Chef Murali had made a ladies finger fry that was yummy. That dinner was like how my mother would cook- homely and tasty. Thanks Murali - you are a gem. Finally the breakfast with pesaratu and ginger chutney followed by ginger tea. Kindly convey to your staff my compliments!!

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rubin Cherian General Manager

Good stay but service is below par

Customer review rating 3.0/5

Vignesh Families - 06/09/2021 Confirmed reviews ALL

The stay was very good. Facilities like swimming pool, sports etc were top notch. Had a great time. But the service needs to be improved. Especially FnB takes a lot of time. When we are with kids making us wait for so long is not acceptable.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Hyderabad Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have taken appropriate measures to address the concerns and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rubin Cherian General Manager

Comfortable and relaxing stay

Customer review rating 4.5/5

Ram Families - 05/09/2021 Confirmed reviews ALL

The reception was well managed. Hotel rooms are well maintained. The service in restaurant is slow May be due to high traffic of customers and short staff. The drinks delivery was slow to the table.

Dear Guest, We truly value your feedback regarding your stay at the Novotel Hyderabad Airport. Thank you for appreciating our services and the warm hospitality extended by our courteous team. Your feedback serves as a source of encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be assured that we have made a careful note of your recommendations for us. We will ensure the best of services at all times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rubin Cherian General Manager

Good stay

Customer review rating 5.0/5

Anonymous Business - 05/09/2021 Confirmed reviews ALL

It was a good experience

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rubin Cherian General Manager

Feel of home

Customer review rating 5.0/5

Tg D. Business - 05/09/2021 Confirmed reviews ALL

I should appreciate the way in which The Team Airport Navotel is developed. They could recognize me after 18 months be it security at gate or staff in front desk or waiter in restaurant and personalized the service! Keep up the good work

Dear Guest, We truly value your appreciation regarding your stay at the Novotel Hyderabad Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rubin Cherian General Manager

Great stay

Customer review rating 3.5/5

Mona P. Business - 03/09/2021 Confirmed reviews ALL

Very quick chk thank in Supporting staff Need to have complimentary airport transfers

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be assured that we have made a careful note of your concern pertaining to the complimentary airport transfers. However, please allow me to apprise you that due to the ongoing pandemic, there are security measures at the airport, the airport authority no longer allows us to park our vehicle at the airport, hence we have had to suspend the service. Thank you again for sharing your experience, and we hope that you will give us another opportunity to serve you better. Sincerely, Rubin Cherian General Manager
Customer review rating 3.0/5

Murray S. Business - 02/09/2021 Confirmed reviews ALL

Great service , understood that renovation disrupts things but room quality not good (Scratched furniture, leaking shower etc)

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Hyderabad Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our Guests' satisfaction is paramount for us and your feedback is honestly not reflective of the usually high standards of service that we pride ourselves for. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking appropriate measures to address the concern and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rubin Cherian General Manager

Utmost comfort

Customer review rating 5.0/5

Madhavi Families - 02/09/2021 Confirmed reviews ALL

Room is very cosy and comfortable, very well arranged. Services are best and welcoming staff.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rubin Cherian General Manager

Great stay

Customer review rating 3.5/5

Anonymous Solo - 01/09/2021 Confirmed reviews ALL

It was a very comfortable stay at Novotel. Even though there was a wedding taking place, the service was fast. I really appreciated that.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rubin Cherian General Manager

Short and Sweet Stay

TripAdvisor rating 4.0/5

vishalpremchandani 24/08/2021 TripAdvisor review

Stayed for a night over all experience was nice, team was warm and polite. Our check in was smooth and quick . Food was alright at the Square restaurant definitely missed Haldi ( Indian Speciality restaurant) Namrata from the guest services was sweet to check on our well being .

Dear vishalpremchandani, It is a pleasure to learn that your brief stay with us was comfortable and memorable. Thank you for appreciating our services and the warm hospitality extended by our courteous team especially Namrata. We have made a careful note of your recommendation about Haldi, however, please allow me to apprise you that we do have certain components of the Haldi menu imbibed in our new All day dining menu. We request you to opt for those options and share your feedback for further improvement. We earnestly await your return for many more delightful experiences. Feel Welcome Rubin Cherian

Smelling Water

TripAdvisor rating 1.0/5

02MichaelSwiss Business - 17/08/2021 TripAdvisor review

- The property is well mentioned. - Staff seems to be totally overloaded. - The water in the shower is smelling (not what you would expect from such a property) The team explained me that on one side of the property they are having this issue and they offered me a room on the other side. What a joke. No-one is willing to listen to the possible reason for this. As the property has a Selvage treatment plant, water is reused for gardening and to flush the toilets. It happens in India that plumbers (not well educated) connect by mistake the wrong pipe to the Shower. The team is just saying this is not possible. But you can't see it as the pipes are hidden. As this is quite serious, I still recommend to seriously check on this. Open the wall and check. Let me know if I am correct. If not, it would be interesting to understand the real reason for the smell. Greetings from certified plumber.

Dear 02MichaelSwiss, Thank you for sharing your valuable feedback for your recent stay with us at Novotel Hyderabad Airport. Our Guests' satisfaction is paramount for us and your feedback is honestly not reflective of the usually high standards of service that we pride ourselves for. We regret the inconvenience caused to you. Please accept our sincere apologies for the same. We assure you that immediate measures have been taken to ensure that such instances are never repeated in future. Trust that my colleague Namrata has connected with you and has been able to apprised you about the situation and has been able to resolve the concern to your satisfaction. We hope that you will give us another opportunity to welcome you back and serve you better. Feel Welcome Rubin Cherian

Highly Recommended!

TripAdvisor rating 5.0/5

Saty1401 Business - 17/03/2021 TripAdvisor review

I stay for more than a month for my business trip. Stay was very comfortable, I like the most is hotel garden area, is best place for relaxing. Food was yummy and of course Mr. Pathak and Vikas Team is excellent. Excellent service by IRD team specially by Ms. Geetha. Thanks to Ms. Neha at front office for your very warm welcome and being so kind. Ajay and Venkata are very kind and always arranged the pick-up and drop on time. Security at entrance will greet with warm welcome! Lastly I would like to say thanks to Mr. Ali for everything and making this long stay very comfortable.

Dear Saty1401, We thank you for your continued patronage towards Novotel Hyderabad Airport and for taking the time to share your generous words of appreciation for your recent stay with us. It is a pleasure to learn that our team has been successful in their endeavours to make your stay comfortable and memorable. Your kind compliments have been shared with Ashish, Vikas, Geetha, Neha, Ajay, Venkat and Ali. They serve as a source of encouragement for all of us. All of us earnestly look forward to welcoming you back and being of service to you. Feel Welcome Rubin Cherian

Extremely comforting and relaxing

TripAdvisor rating 5.0/5

Cristian S Business - 15/03/2021 TripAdvisor review

the personal is king and the food is great, rooms are perfect cleaned and very comfortable, what more you need? i personally suggest to try the "grilled salmon steak" and the "grilled tiger prawns" the quality on this two dishes is astonishing

Dear Cristian S, Thank you for sharing your valuable feedback for your recent stay with us at Novotel Hyderabad Airport. We are utmost delighted to learn that you were pleased with our scrumptious food, the hotel services and the warm hospitality extended by our courteous team. We thank you for your generous words of appreciation and look forward to welcoming you back and being of service to you. Feel Welcome Rubin Cherian

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