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Mercure Hyderabad KCP 4 stars

TripAdvisor rating 4.5/5 549 reviews
Mercure Hyderabad KCP
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+ 21 Services
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Hotel extras

  • 45 min drive from airport, & 5 min walk from Irrum Manzil metro station

  • Spacious & locally inspired rooms offering natural light with scenic city & lake views

  • Award winning wine and dine options @ Cayenne restaurant and IQ Bar

  • Fitness centre overlooking the world's tallest Gautam Buddha monolith & Hussain Sagar lake

  • Out of the box room experiences with our uniquely designed Comic, Nature & Nizami Darbar rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • RAJIV GANDHI INTL. AIRPORTPaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Bicycles rental
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Hyderabad KCP

6 3 551
Road No 1,
Banjara Hills
500082
hyderabad
india

Tel: +914067888888

Fax: (+91)4067888999

Contact email

Check-in from 14h00

Check out up to 12h00

  • MGM TSRTC :   TELENGANA STATE MGM BUS DEPOT

  • By plane

    RAJIV GANDHI INTL. AIRPORT At 32km / 19.88 miles - Shuttle paying

  • By train

    BEGUMPET At 3km / 1.86 miles

GPS :17.417679, 78.456631

Our accommodations

Enjoy a spacious and comfortable stay with modern business and leisure amenities alongside scenic views of the city or Hussain Sagar lake.

SUPERIOR ROOM WITH QUEEN BED

  • Max. number of persons: 3
  • Area: From 28m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

MyRoom Experience - Comic Room

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

My Room by Nizami's Darbar: Exquisitely themed with nizami décor for a royal experience

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

My Room Natures Nest: Wrap yourself in a wholesome refreshing experience of tranquillity

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

SUPERIOR ROOM WITH TWIN BED

  • Max. number of persons: 3
  • Area: From 28m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe Queen bed Room include welcome drink on arrival and WIFI

  • Max. number of persons: 3
  • Area: From 34m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Lake Facing Room include Welcome Drink on arrival and WIFI

  • Max. number of persons: 3
  • Area: From 28m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Lake Facing,Two Single bed,include Welcome Drink on arrival and WIFI

  • Max. number of persons: 3
  • Area: From 28m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Suite with Queen Bed includes Welcome Drink, Fruitbasket on arrival and WIFI

  • Max. number of persons: 3
  • Area: From 50m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

CAYENNE

Type of cuisine: International

Photo non contractuelle / Strictly non binding

The all-day dining restaurant offers international and regional specialities with a choice of a la carte as well as wide spread of buffet menu serving hot and delectable dishes round the clock.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IQ - THE LOUNGE BAR

Photo non contractuelle / Strictly non binding

IQ Lounge Bar as its name narrates is the Impression Quotient of Mercure Hyderabad KCP. It's a contemporary and vibrant Lounge Bar at the lobby level that pampers your senses and serves a heady mix of exotic collection of beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 102 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
Mercure Hyderabad KCP

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,964 reviews

tripadvisor

TripAdvisor Rating 4.5/5

549 reviews

Everything good except for fruit flies.

Customer review rating 4.5/5

Michael C. Business - 02/12/2019 Confirmed reviews ALL

Everything went well but the room had small flys, like fruit flys. the staff never seem to be able to get rid of them.

Dear Guest, We thank you for taking out your valuable time to review your stay and experience with us. Your comments are valuable to us in getting to know about our performance and making ourselves better. I have taken note of your other point pertaining to the inconsistency of our room upkeep and assure you that I have shared this with the housekeeping team. We appreciate your valuable feedback as they help us continue to strive to upkeep our standards. We greatly value your patronage, and it is our hope that you will give us the opportunity to serve you better in the near future. Yours sincerely, Sachin Gosain Front Office Manager Mercure Hyderabad KCP

Adequate

Customer review rating 4.5/5

Jotshna Friends - 01/12/2019 Confirmed reviews ALL

It was good but there is room for improvement.

Dear Guest, Thank you for taking out your valuable time to tell us about your experience following your recent stay at Mercure Hyderabad KCP. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Hyderabad KCP, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to address the problem and prevent future occurrences. I promise that you will notice a perceptible difference on your next visit to the hotel. We greatly value your patronage, and it is our hope that you will give us the opportunity to serve you better in the near future. Yours sincerely, Sachin Gosain Front Office Manager Mercure Hyderabad KCP

Check in time is very high

Customer review rating 4.5/5

Prakash Business - 30/11/2019 Confirmed reviews ALL

It was good but could have improved on below, Time for Check in & Checkout Food quality (Biryani was not cooked properly) Hot water flask was not clean

Very good

Customer review rating 4.5/5

Oliver J. B. Business - 27/11/2019 Confirmed reviews ALL

Comfortable. Good service. Clean room.

Dear Guest, Thank you for visiting us again at Mercure Hyderabad KCP. I would like to thank you for your loyalty and we are proud to have been of service to you. To know that you liked our service and clean room which bring us immense joy. We try and provide the best of services and facilities to our guests and makes sure that they never feel inadequate about anything, for the money that they spend on accommodation with us. Thank you again, for being with us. Hope to see you soon. Yours sincerely, Sachin Gosain Front Office Manager Mercure Hyderabad KCP

My next HOME

Customer review rating 4.5/5

Hary C. Business - 25/11/2019 Confirmed reviews ALL

As usual there's a another good experience. Mr. Aditya welcomed me and Ms. Annanya helped me during check out even though I forget to book my cab she has arranged it nicely. Great kudo's to Restaurant team. Same smiling face, gentle and soft. Keep it up guys. Good team work. House keeping is behind the scenes. But they are very very important. My prayers are with you guys. Happy

Dear Guest, On behalf of all of us here at Mercure Hyderabad KCP, I would like to thank you for your kind words of appreciation. I will convey your compliments to entire team specially Aditya ,Annaya and restaurant staff. We have an uncompromising attitude when it comes to service, hospitality and food. We are glad to know that our passion and dedication is being recognized. Thank you and we look forward to having you with us again. Yours sincerely, Sachin Gosain Front Office Manager Mercure Hyderabad KCP

Very nice stay we had

Customer review rating 4.5/5

Overall G. Families - 25/11/2019 Confirmed reviews ALL

Service was very g., restaurant was very nice, and chef has personally checked the taste and made food accordingly and this gave us immense satisfaction

Dear Guest, Thank you for your wonderful feedback. It is your words which motivate us to work harder and excel in the services we provide at Mercure Hyderabad KCP. It is always delightful to host esteemed guests like you who choose us for their personal and business needs. We take all necessary steps to keep all our guests comfortable and it is great to hear that our efforts are worthwhile. We are extremely glad that you enjoyed the rooms, amenities, service, and food. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to having you back with us at Mercure Hyderabad KCP. Yours sincerely, Sachin Gosain Front Office Manager Mercure Hyderabad KCP

An Excellent Stay @ Mercure Hyderabad KCP

Customer review rating 4.5/5

Masood M. A. W. Friends - 24/11/2019 Confirmed reviews ALL

Your Hotel is and will always be my primary choices of stay in the future. The location is perfect, within the proximity of Banjara Hills where most of my friends reside and mostly convenient for shopping.

Dear Guest, Thank you for the excellent review. At Mercure Hyderabad KCP, we look forward to hearing from you as the review help us to understand ourselves better. We are constantly striving to provide better services to our esteemed guests with an aim to make your stay more relaxing and comfortable. At Mercure Hyderabad KCP, we take all necessary steps to keep all our guests comfortable and it is great to hear that our efforts are worthwhile. We are extremely glad that you enjoyed the rooms, amenities, service, and food. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to having you back with us at Mercure Hyderabad KCP. Yours sincerely, Sachin Gosain Front Office Manager Mercure Hyderabad KCP

Value for money, centrally located and excellent rooms

Customer review rating 4.5/5

D. Business - 23/11/2019 Confirmed reviews ALL

Staff at the reception, restaurant and bar were really courteous and helpful. Excellent well maintained rooms. Ram Charan from IT was quick to solve my internet speed issue. You should consider building a roof top pool which is the only thing missing at this property :)

Dear Guest, We are delighted to know that you enjoyed your stay with us at Mercure Hyderabad KCP. We hold our staff to the highest standards and expect them to surpass guests' expectation. I will pass on your kind compliments to our team members i.e. Ram charan (IT) and it will surely motivate them to attain greater heights of success. We greatly value your patronage and look forward to the pleasure of welcoming you soon with bespoke attention & care. Yours sincerely, Sachin Gosain Front Office Manager Mercure Hyderabad KCP

I won’t stay again in your hotel

Customer review rating 4.5/5

Haritosh Business - 23/11/2019 Confirmed reviews ALL

Room to my choice was given to someone else, I was given a smoking room when I had a clear non smoking room choice.

Dear Guest, Thank you for taking out your valuable time to tell us about your experience following your recent stay at Mercure Hyderabad KCP. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In regards to your review i have personally spoken to front desk team for not addressing of non smoking room, hard pillow and a hard bed.. We regret that this was not the impression you got and apologize for the same. Thank you for your honest feedback on this. We greatly value our patronage and it is our hope that you will give us the opportunity to serve you better in the near future. Yours sincerely, Sachin Gosain Front Office Manager Mercure Hyderabad KCP

Splendid of a service with Amazing warmth

Customer review rating 4.5/5

Suman G. Business - 22/11/2019 Confirmed reviews ALL

Rooms was just perfect . Front desk was the support. House keeping was above expectation. Chef Dipak Adhikari has got magic on his hands . He is the jewel of Mercure Hyderabad. It's like "A must visit to taste the delicesy of his dishes " Masterly Pomfret " was the master stroke.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our front desk team and Chef Dipak. I am sure that this feedback will serve as an encouragement to all of our staff and as we strive to continuously improve the quality of our services. We are extremely glad that you enjoyed the rooms, amenities, service, and food. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sachin Gosain Front Office Manager Mercure Hyderabad KCP

sATISFIED FULLY WITH GOOD STAFF BEHAVIOR .

Customer review rating 4.5/5

Badri N. V. Business - 20/11/2019 Confirmed reviews ALL

IT WAS OVERALL GOOD . rOOM SERVICE SHOULD BE FASTENED

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP. Your comments are valuable to us in getting to know about our performance and making ourselves better. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sachin Gosain Front Office Manager Mercure Hyderabad KCP- An Accor Hotels brand

well organised

Customer review rating 4.5/5

Anugu N. Business - 19/11/2019 Confirmed reviews ALL

extreemly satisfied

Dear Guest, Thank you staying with us. At the Mercure Hyderabad KCP, our staff is highly committed to providing you with nothing short of a global sense of luxury and cuisine. We are delighted to hear that you had an enjoyable visit and we look forward to the pleasure of having you with us again. Yours sincerely, Sachin Gosain Front Office Manager Mercure Hyderabad KCP

Need to improve standards

Customer review rating 4.5/5

Sunil A. Business - 15/11/2019 Confirmed reviews ALL

Was very appalled to see unclean towels in the washroom. 2 of the small towels were stinking, not sure if it was washed. Also did not find shaving kit and body cream in the room. These are bare basics even a small hotel provides. Hope this can be looked upon and improvised. But sure would like to thank for the an early breakfast arrangement on my way back to airport.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have taken cognizance of your feedback with deep concern. I have personally addressed these issue with housekeeping department for linen quality and basic room amenities for hygiene. We deeply value your patronage and assure that you will notice a perceptible difference on your next visit to the hotel. Request you to give us another opportunity to serve you better with bespoke attention and care. Yours sincerely, Sachin Gosain Front Office Manager Mercure Hyderabad KCP

Nice comfortable stay

Customer review rating 4.5/5

Jayesh V. Business - 10/11/2019 Confirmed reviews ALL

Staff was very cooperative and supportive

Dear Guest, We are delighted to know that you enjoyed your stay with us at Mercure Hyderabad KCP. We hold our staff to the highest standards and expect them to surpass guests' expectation. I will pass on your kind compliments to our team members and it will surely motivate them to attain greater heights of success. We greatly value your patronage and look forward to the pleasure of welcoming you soon with bespoke attention & care. Yours sincerely, Sachin Gosain Front Office Manager Mercure Hyderabad KCP

Perfect

Customer review rating 4.5/5

Diana Friends - 07/11/2019 Confirmed reviews ALL

Great service, very very friendly service, especially Prasad. The hotel room was clean. Good breakfast.

Dear Guest, On behalf of all of us here at Mercure Hyderabad KCP, I would like to thank you for your kind words of appreciation. I will convey your compliments to Prasad. We have an uncompromising attitude when it comes to service, hospitality and food. We are glad to know that our passion and dedication is being recognized. Thank you and we look forward to having you with us again. Yours sincerely, Sachin Gosain Front Office Manager Mercure Hyderabad KCP

Great experience

Customer review rating 4.5/5

Zee Friends - 07/11/2019 Confirmed reviews ALL

Lovely hotel and great location. Staff are very helpful and friendly. Breakfast was also quite good.

Dear Guest, We thank you for taking out your valuable time to review your stay and experience with us. Your comments are valuable to us in getting to know about our performance and making ourselves better. Our motivation and encouragement to give better services are found in feedback like yours. At Mercure Hyderabad KCP, we take all necessary steps to keep all our guests comfortable and it is great to hear that our efforts are worthwhile. We are extremely glad that you enjoyed the hotel location, breakfast and staff friendliness. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to having you back with us at Mercure Hyderabad KCP. Yours sincerely, Sachin Gosain Front Office Manager Mercure Hyderabad KCP

Stayed in a very homely atmosphere.

Customer review rating 4.5/5

Dr. A. J. F. Business - 07/11/2019 Confirmed reviews ALL

Everything was fine.

Dear Guest, We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you for your review. It is wonderful to hear from our esteemed guests who choose us for the quality of service we offer. Your words constantly motivate us to work and improve upon our services. At Mercure Hyderabad KCP, it is all about providing the most comforting experience to our guests.Looking forward to seeing you again. Yours sincerely, Sachin Gosain Front Office Manager Mercure Hyderabad KCP

Good

Customer review rating 4.5/5

B. Business - 06/11/2019 Confirmed reviews ALL

it was good

Dear K.N B., Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are extremely glad that you enjoyed the rooms, amenities, service, and food. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sachin Gosain Front Office Manager Mercure Hyderabad KCP

Space for improvement is there

Customer review rating 4.5/5

Dr. G. T. Families - 06/11/2019 Confirmed reviews ALL

Overall its nice. But, the bathroom is somewhat narrow. Its okay for young adults, but for elderly or sick peoples, it is very much cramped. Staffs are good, service is good. Overall a pleasant stay.

Dear Guest, We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you for your review. It is wonderful to hear from our esteemed guests who choose us for the quality of service we offer. Your words constantly motivate us to work and improve upon our services. We apologize for the inconvenience that you have faced. I have personally addressed the issue to prevent such future occurrences however in our hotel we have differently able room for elderly guests for easy access in washroom area. Look forward to welcome you again with bespoke attention & care. Yours sincerely, Sachin Gosain Front Office Manager Mercure Hyderabad KCP
Customer review rating 4.5/5

Subrata Families - 04/11/2019 Confirmed reviews ALL

Awesome

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP. IT is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sachin Gosain Front Office Manager Mercure Hyderabad KCP
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