Mercure Hyderabad KCP 4 stars

All ok except the food; breakfast spready ok but not tasty at all. Being South Indian city south Indian foods were so bad to eat. House keeping ok and service is also ok

You Guys Just Have Everything Checked. But Just Look Into The Pricing List Of Food And Beverages. It Should Be A Little Less Pricier.

As usual the credit goes to front desk and house keeping. Improvement is happening at restaurants

Though I am happy with the overall experience, I would like to offer the following suggestions 1. Complimentary coffee/tea may be introduced once in a day especially in the morning. 2. Regarding complimentary breakfast, there needs to be a little more focus on the Indian dishes. The dishes particularly Vada, upma, poha etc. need to be kept at least warm. Vada needs to be more crispy and tasted a bit sour, may be due to more fermentation. More Indian breakfast items may be introduced. 3. If possible, filter coffee may be introduced during breakfast time. These things may be small, but go a long way in improving guest satisfaction. I look forward to have a pleasant experience on my next visit.

Sarah at the reception was very helpful. I checked in late and requested for a late checkout which was provided. Clean room, good view and overall a good experience.

Just when things are getting back to normal during the pandemic, a week's stay at Mercure is just as rejuvenating as during normal times. Hospitality at its best!!

As my Checking time was very odd, I searched hotel number at Google & called directly. The staff working at Hotel helped me sort out my problem & made my stay & my family's stay very pleasant & memorable

overall stay good. food wise can be improved.

We didn't expect such a kind of hospitality. Right from security to room service each and everyone was respectful and cared for their guests. Will definitely come back Mercure Hyderabad and will definitely recommend to my friends.

Wonderful experience as expected

I have always enjoyed staying at Mercure. Never been unhappy.

Great!! Just wanted that for in room dinning if you can add bowl food option for solo occupantants.

Very nice place to stay. Good ambience and service. Staff was cordial. Location is the best part. But no lift to parking space. If one takes the vehicle to underground parking, carrying luggage through steps for two floors is horrible experience. Vallet and security doesn’t even care unless asked for help.

Excellent service by all the staffs from house keeping to Front desk. Rooms are very clean and breakfast served as complimentary has wide variety of choices. The Hotel is centrally located in the city and gives ease to communicate.

Working for days, staying away from family is something i dreaded. Mercure came as a pleasant surprise to me because of the hospitality shown by its staff, right from the reception to dining to house-keeping.Thank you so much, Mercure.