Mercure Hyderabad KCP 4 stars

Customer review rating (ALL Rating) 4.4/5 1,248 reviews

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6 3 551, Banjara Hills Main Road,, Banjara Hills, 500082 HYDERABAD, India

Description

Hotel extras

  • 45 min drive from airport, & 5 min walk from Irrum Manzil metro station

  • Spacious & locally inspired rooms offering natural light with scenic city & lake views

  • Award winning wine and dine options at Cayenne restaurant.

  • Fitness centre overlooking the world's tallest Gautam Buddha monolith & Hussain Sagar lake

  • Best SPA therapy in town with Somara Wellness

Our accommodation(s)

Hotel location

Mercure Hyderabad KCP

6 3 551, Banjara Hills Main Road,, Banjara Hills
500082 HYDERABAD
India

GPS:17.417679, 78.456631

Telephone
Fax +91 40 6788 8999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CAYENNE

The all-day dining restaurant offers international and regional specialities with a choice of a la carte as well as wide spread of buffet menu serving hot and delectable dishes round the clock.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,248 reviews

TripAdvisor Rating  4.8/5  1,744 reviews

Certificate of excellence 2025

Excellent assistance 💯

TripAdvisor rating 5.0/5

Wander45172550473 TripAdvisor review

The hotel staff are good I have visited multiple times to this property everytime I feel valued special shout to shubham for his excellent assistance

Dear Guest, Thank you for your wonderful feedback and for choosing Mercure Hyderabad KCP to stay. We are truly delighted to know that each visit has made you feel valued and well cared for. Your kind words about our team mean a great deal to us. A special thank you for recognizing Shubham for his excellent assistance—your appreciation will certainly motivate him and the entire team to continue delivering exceptional service. We sincerely value your loyalty and look forward to welcoming you back again for another memorable stay. Warm regards, Amandeep Singh General Manager Mercure Hyderabad KCP

Customer review rating 1.0/5

Suman R. Families - Confirmed reviews ALL

Noisy in the night. Breakfast was terrible

Dear Mr. r., Greetings from Mercure Hyderabad KCP! Thank you for sharing your feedback regarding your recent stay at Mercure. We sincerely apologize that your experience did not meet your expectations. Your comments about the noise during the night and the breakfast quality are important to us. We truly value your input and would appreciate the opportunity to connect with you directly to discuss these concerns in more detail. Your insights will help us identify areas for improvement and implement corrective measures to enhance our services. Please do write to us at su… We look forward to hearing from you and hope to have the chance to make your next stay more enjoyable. Warm Regards, Amandeep Singh General Manager Mercure Hyderabad KCP

Customer review rating 1.5/5

Yash M. Business - Confirmed reviews ALL

The air conditioning had a big problem Wasn’t getting repaired even after calling the technician twice Also had a lot of disturbance by the technician and other to keep checking the Ac

Dear Mr. Yash , Warm greetings from Mercure Hyderabad KCP Thank you for taking the time to share your feedback regarding your recent experience with the air conditioning service. I sincerely apologize for the inconvenience and frustration caused by the unresolved issue and the disturbances you encountered. Firstly, I understand how essential a functioning air conditioning system is, especially during demanding times. It is disappointing to hear that despite multiple calls and attempts to get the issue repaired, it remained unresolved. We strive to provide prompt and effective service, and it’s clear that in this instance, we fell short of those expectations. I will personally look into why the repairs were delayed or not completed as promised to ensure this situation is addressed and does not recur in the future. Additionally, I sincerely apologize for the disturbances caused by the technician and others during their visits. It is never our intention to disrupt your comfort or daily routine, and I regret that the repeated checking and presence of multiple personnel caused inconvenience. We value your privacy and peace of mind, and I will review our procedures to ensure our team conducts repairs more efficiently and with minimal disruption moving forward. Your feedback is invaluable in helping us improve our services. Rest assured, I will escalate this matter to ensure that your air conditioning issue is prioritized and resolved promptly. Please feel free to reach out directly to me at [your contact information], so I can personally oversee the resolution process and ensure your concerns are fully addressed. Thank you once again for bringing this matter to our attention. We appreciate your patience and understanding, and we are committed to restoring your confidence in our services. Warm Regards Amandeep Singh General Manager

Had great experience with Mercure hyderabad kcp and front desk team so help with us and room is clean and staff is helpf

TripAdvisor rating 5.0/5

Compass43043284586 TripAdvisor review

Had great experience with Mercure hyderabad kcp and front desk team so help with us and room is clean and staff is helpful

Good

TripAdvisor rating 5.0/5

Scenic64336705270 TripAdvisor review

The rooms are very clean the food which was served was very tasty the staff are very hospitable and location is perfect for the stay

Dear Guest, Thank you for sharing your positive feedback with us. We are delighted to know that you enjoyed our clean rooms, delicious food, and the warm hospitality of our team. It is also wonderful to hear that our location added to the comfort and convenience of your stay. Your kind words truly encourage us to continue delivering memorable experiences to our guests. We look forward to welcoming you back to Mercure Hyderabad KCP very soon. Warm regards, Amandeep Singh General Manager Mercure Hyderabad KCP

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Other web-users rate our hotel

  • 407 reviews 9.7/10 Location
  • 761 reviews 8.2/10 Room
  • 1,811 reviews 9.4/10 Service
  • 15 reviews 8.7/10 WiFi
  • 662 reviews 8.5/10 Food
  • 334 reviews 8.1/10 Cleanliness
  • 268 reviews 8.9/10 Breakfast
  • 243 reviews 9.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.