Mercure Hyderabad KCP 4 stars

Customer review rating 4.5/5 2,068 reviews

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Mercure Hyderabad KCP
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+ 21 Services

Hotel extras

  • 45 min drive from airport, & 5 min walk from Irrum Manzil metro station

  • Spacious & locally inspired rooms offering natural light with scenic city & lake views

  • Award winning wine and dine options @ Cayenne restaurant and IQ Bar

  • Fitness centre overlooking the world's tallest Gautam Buddha monolith & Hussain Sagar lake

  • Out of the box room experiences with our uniquely designed Nature Nest & Nizami Darbar rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • RAJIV GANDHI INTL. AIRPORTPaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Bicycles rental
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Mercure Hyderabad KCP

6 3 551
Banjara Hills Main Road,
Banjara Hills
500082 hyderabad
india

Tel: +914067888888

Fax: (+91)4067888999

Check-in from 14h00

Check out up to 12h00

  • MGM TSRTC :  TELENGANA STATE MGM BUS DEPOT

  • By plane

    RAJIV GANDHI INTL. AIRPORT At 32km / 19.88 miles - Shuttle paying

  • By train

    BEGUMPET At 3km / 1.86 miles

GPS :17.417679, 78.456631

Our accommodation(s)

Enjoy a spacious and comfortable stay with modern business and leisure amenities alongside scenic views of the city or Hussain Sagar lake.

Superior Room with 1 queen-size bed, City View & WIFI

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 2 single beds, City View & WIFI

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

MyRoom - Nizami Darbar

  • Max. number of persons: 3
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

MyRoom - Nature's Nest

  • Max. number of persons: 3
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe Room with 1 queen-size bed, City View & WIFI

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 1 queen-size bed, Lake View & WIFI

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Views: Lake View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 2 single beds, Lake View & WIFI

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Views: Lake View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

CAYENNE

Type of cuisine: International

The all-day dining restaurant offers international and regional specialities with a choice of a la carte as well as wide spread of buffet menu serving hot and delectable dishes round the clock.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IQ - THE LOUNGE BAR

Non contractual photo

IQ Lounge Bar as its name narrates is the Impression Quotient of Mercure Hyderabad KCP. It's a contemporary and vibrant Lounge Bar at the lobby level that pampers your senses and serves a heady mix of exotic collection of beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 102

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
Mercure Hyderabad KCP

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,068 reviews

tripadvisor

TripAdvisor Rating 4.5/5

639 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

My another home EASY ACCESSIBLE

Customer review rating 4.5/5

Hary C. Business - 22/02/2021 Confirmed reviews ALL

As usual I was welcomed by The Hotel driver and at Front office Ms. Annanya and Mr. Amit welcomed me and I am thankful for their care and my safety. The house keeping person Mr. Ashok has put a nice welcome note in my room. My spl thanks to him kept and prepared each and every day. Next day I was having my breakfast Mr. Karthik taken care of me as usual. For my surprise met Ms. Priya after that the GM/F&B manager, also came and welcomed me personally. My sincere thanks to each and everyone of Mercure Hyderabad for taking care of me as their family member/friend. I pray to GOD to keep the team to be Healthy and safe

Dear Guest, We are delighted to hear from you. Your words inspire us to strive hard and excel in the services we provide. At Mercure Hyderabad KCP, our guests always come first and we will always do everything in our capacity to try and make your stay more comfortable and relaxing. We hold our staff to the highest standards and expect them to surpass guest’s expectation. I will pass on your kind compliments to our team members and it will surely motivate them to attain greater heights of success. We greatly value your patronage and look forward to the pleasure of welcoming you soon with bespoke attention & care. Warm Regards, Dipika Talekar Mercure Hyderabad KCP

Good it was nice

Customer review rating 5.0/5

Roja Solo - 18/02/2021 Confirmed reviews ALL

It was nice experience

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Dipika Talekar Mercure Hyderabad KCP

Superb hospitality

TripAdvisor rating 5.0/5

Sudheer M Business - 17/02/2021 TripAdvisor review

My recent stay at Mercure hotel Hyderabad was Fabulous. I really enjoyed the wonderful hospitality, Thanks mainly to Mr Soumitra the GM. I have known him for years. He is an excellent administrator. And his team Deepika, Chandtakanth, Ramakanth and Ankaiah are Very hardworking. They real make sure we have a comfortable stay. Food is very nice. The cheif chef Suman, who is Conferred with many awards and his team Alisha, Thirupathi, Loknath and Chandu are very efficient. Srikanth, Purender , Sai, Karthik, Venkat and Chenna are very cooperative. They waste no time in serving items we order. At reception Priya, Ananya, Yogesh, Amit, Srayon and Jagadeesh facilitate the check in no time. Ramesh and other security are very nice too. I wish the hotel management all good luck further. Sudheer Mahavadi

Dear Guest , At the onset I would like to thank you for taking time out of your busy schedule to write your feedback to us. We are delighted to know, that you enjoyed your stay at Mercure Hyderabad KCP. We always strive to make your stay pleasant and memorable. We feel delighted and inspired by your wonderful feedback. It’s encouraging to get such appreciation for our services, we are extremely thankful to know, that you enjoyed the stay experience. Our endeavor is to provide flawless and personalized services to every guest, and we are delighted to hear that our team is able to live up to your expectations. I will definitely pass on your kind compliments to our team members, and surely your encouraging words will motivate them to delight you and others. We greatly value your patronage and look forward to the pleasure of welcoming you soon at Mercure Hyderabad KCP. Warm Regards, Dipika Talekar Mercure Hyderabad KCP

loved it

TripAdvisor rating 5.0/5

Mohammed F Business - 15/02/2021 TripAdvisor review

loved the place and the staff. front desk staff was was very cheerful, hotel staff were also excellent, overall loved the location, and almost all the staff who are very helpful and pleasant. I would specially like to thank Ms.Priya, and Ananya from the front desk and also Mr.Purinder from the Hotel.

Dear Guest, We very much appreciate your feedback regarding your stay at the Mercure Hyderabad KCP. As you rightly mentioned, the location factor is one of the major reasons why people choose us. We deeply value your comment on our staff and services. It is valuable feedback like yours that gives us the encouragement to move forward with passion. We truly appreciate your thoughts and we are glad to hear that you enjoyed your stay and highly appreciate what you said about our great staff like Ananya, Priya & Purender for their services. Thank you for choosing us and promising to come back. We look forward to your visit. Warm Regards, Dipika Talekar Mercure Hyderabad KCP

Location is central....

Customer review rating 2.5/5

Krishna Business - 12/02/2021 Confirmed reviews ALL

Food is delicious at ala carte. Upkeep and response is cordial and quick. Pain points are not supplying newspapers despite loud news stating NEWSPAPERS DO NOT SPREAD COVID. Parking is terrible. No signs, tight turns, no one to guide....caused precarious situations with other cars. Valet should be optional, NOT TOTALLY STOPPED, especially when parking area is too deep, congested and without any signage.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Dipika Talekar Mercure Hyderabad KCP

Location of the hotel is at very noisy

TripAdvisor rating 2.0/5

437rajendraa Business - 12/02/2021 TripAdvisor review

Hotel is at very noisy location in Hyderabad.You will be surprised that more than 2000 buses cross the road in front of the Hotel from evening till midnight by loud horns. There are no market,theatres, shopping arcades, or restaurants near Hotel. Restaurant staff is non cooperative. Breakfast was no tasty.Items served had no taste.No one to take care of Guests in restaurant. But staff at reception was very helpful,polite, cooperative and sincere. My personal thanks to reception staff for taking care.

Dear Guest, Thank you for your feedback regarding your visit to Mercure Hyderabad KCP, Hyderabad. May I apologize for not meeting some of your expectations during your stay. Our location right at the heart of the city near to shopping malls, theatres and restaurants within walkable distances. We are sorry you did not breakfast. We continuously upgrade and refresh our menus and buffet offering at our restaurants to try and ensure that customers enjoy their experience. We have briefed our staff at restaurant to follow predefined procedures and be timely in attending to guest requests. We truly appreciate your thoughts and we are glad to hear that the staff at reception had been able to exceed your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Dipika Talekar Mercure Hyderabad KCP

Marvellous experince

Customer review rating 5.0/5

Sudheer M. Families - 09/02/2021 Confirmed reviews ALL

It was my pleasure to stay in Mercure Hyderabad recently for 4 days. Soumitra the General manager a good friend of mine is an excellent administrator. The staff are Very amiable and amicable. Deepti, chandtakanth, Ramakanth and Ankaiah are Very Nice people. Priya Chetri, Ananya , Yogesh, sroyon and Amit are Very cooperative and wellbehaved people. Always they sport a smile and do the check in job in a jiffy. I really enjoyed my stay. At restraunt chefs Suman, loknath, alisha, Abhishek are wonderful artists. Purender, Sai and other boys are Very hospitable and friendly. Very hardworking too. The security are superb. I wish Soumitra and his team all good luck in future.

Dear Guest, At the onset I would like to thank you for taking time out of your busy schedule to write your feedback to us. We are delighted to know, that you enjoyed your stay at Mercure Hyderabad KCP. We always strive to make your stay pleasant and memorable. We feel delighted and inspired by your wonderful feedback. It’s encouraging to get such appreciation for our services, we are extremely thankful to know, that you enjoyed the stay experience. Our endeavor is to provide flawless and personalized services to every guest, and we are delighted to hear that our team is able to live up to your expectations. I will definitely pass on your kind compliments to our team members, and surely your encouraging words will motivate them to delight you and others. We greatly value your patronage and look forward to the pleasure of welcoming you soon at Mercure Hyderabad KCP. Warm Regards, Soumitra Pahari General Manager Mercure Hyderabad KCP

Very Nice Stay

Customer review rating 4.5/5

H. N. P. Business - 29/01/2021 Confirmed reviews ALL

Very nice Hotel and good amenities. The hospitality of the staff and Chefs is very admirable. I recommend this hotel.

Dear Guest, We are delighted to hear from you. Your words inspire us to strive hard and excel in the services we provide. At Mercure Hyderabad KCP, our guests always come first and we will always do everything in our capacity to try and make your stay more comfortable and relaxing. Warm Regards, Dipika Talekar Mercure Hyderabad KCP

beautiful property

Customer review rating 4.5/5

Mohammed F. Business - 28/01/2021 Confirmed reviews ALL

loved the place, planning to stay there again soon .

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. Our goal is to provide flawless services to every guest and we are delighted to hear that our team is doing a good job. • The state of the art décor and ambience at Mercure Hyderabad KCP stand out to speak highly of sophistication and style. We have noted your feedback in regards to breakfast spread, this will certainly help us enhance our preparedness to meet the expectations of our guests. Please do visit us again and allow us to serve you better with bespoke attention & care. Warm Regards, Dipika Talekar Mercure Hyderabad KCP

First Impression is the Best Impression

Customer review rating 4.5/5

Vishwanathan R. Business - 22/01/2021 Confirmed reviews ALL

Stayed at Mercure for the first time Must say , I came without any expectations, but i am definitely leaving with a good experience. The Rooms, The Buffet, The Cleaning and Service were all top notch.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. Our goal is to provide flawless services to every guest and we are delighted to hear that our team is doing a good job. We will definitely keep up the good work of our team like Priya and her smile as well. Please do visit us again and allow us to serve you better with bespoke attention & care. Warm Regards, Dipika Talekar Mercure Hyderabad KCP

Any ones hotel

Customer review rating 5.0/5

Capt S. R. Business - 11/01/2021 Confirmed reviews ALL

Centrally located in posh area budget friendly hotel. Particularly the slogan in dining saying “ BE LOCAL, EAT GLOBAL” is true with the type and taste of spread present. It can also be applicable as “ BE GLOBAL, EAT LOCAL”. I like the hotels location, staff hospitality towards guest, aesthetics of room, lobby and the entire hotel and specially the food where global guest can have taste buds of INDIAN LOCAL, Indian locals can have GLOBAL TASTE BUDS. A special thanks to the chef for the preparations LOCALLY GLOBAL.

Dear Guest, We extend our sincere gratitude to you for providing us with your feedback. It is encouraging words like yours that give us the spirit to move forward in our endeavor with pride and happiness. We look forward to having you back with us at Mercure Hyderabad KCP. Warm Regards, Dipika Talekar Mercure Hyderabad KCP

Excellent Service

Customer review rating 4.5/5

Vinod Business - 09/01/2021 Confirmed reviews ALL

Excellent service with very comfortable stay. Thank you the staff who made it memorable. Special thanks to Ms Priya who helped me to get cabs and oriented very well. The housekeeping and F&B staff are polite and customer friendly.

Dear Guest, We are delighted to hear from you. Your words inspire us to strive hard and excel in the services we provide. At Mercure Hyderabad KCP, our guests always come first and we will always do everything in our capacity to try and make your stay more comfortable and relaxing. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Dipika Talekar Mercure Hyderabad KCP

Perfect location

Customer review rating 5.0/5

Apeksha A. Families - 05/01/2021 Confirmed reviews ALL

what I loved the most was the location of the where the hotel is situated. The room we stayed in was very pleasant and a lovely place. Deepika and her staff very cordial and on toes to help us. overall loved the stay, thank you.

Dear Guest, Thank you so much for your review. Mercure Hyderabad KCP makes it a very important note to make sure that your experience is smooth and memorable. We truly appreciate your thoughts and we are glad to hear that you enjoyed your stay. Please do visit us again with your family and friends. Warm Regards, Dipika Talekar Mercure Hyderabad KCP

Wonderful hospitality!

Customer review rating 4.5/5

Captain V. B. Business - 02/01/2021 Confirmed reviews ALL

It was a great surprise when I as wished with a cake and handful of staff in the Leadership of Ms. Priya and Team on 25th Dec evening on my engagement anniversary.... Entire Mercure team was represented by Priya and her colleagues and wished me with my wife on video call..... Extremely happy moments in my stay during this time..... I am impressed being a regular customer since more than a year now....Keep up the great service standards and maintain customer delight!!! All the Best!!1

Dear Guest, Thank you so much for your review. Mercure Hyderabad KCP makes it a very important note to make sure that your experience is smooth and memorable. Your words inspire us to strive hard and excel in the services we provide. Our guests always come first and we will always do everything in our capacity to try and make your stay the best of experience. We are glad to ear that we would create special memory for you on your important day. Would surely pass on your appreciation to Priya, this would encourage her and give the spirit to move forward in her endeavor to excel. Warm Regards, Dipika Talekar Mercure Hyderabad KCP

Comfortable stay and excellent hospitality

Customer review rating 5.0/5

Kishor K. D. Families - 02/01/2021 Confirmed reviews ALL

The staff at this property are all great! They all go above and beyond to make your stay comfortable. Wonderful experience.

Dear Guest, We are delighted to hear from you. Your words inspire us to strive hard and excel in the services we provide. At Mercure Hyderabad KCP, our guests always come first and we will always do everything in our capacity to try and make your stay more comfortable and relaxing. Please do visit us again and allow us to serve you better with bespoke attention & care. Warm Regards, Dipika Talekar Mercure Hyderabad KCP

Good staff ,

Customer review rating 4.5/5

M V. A. Business - 01/01/2021 Confirmed reviews ALL

I am very happy with the courteous service and homeliness of the hotel. Great team

Dear Guest, We are delighted to know that you enjoyed your visit with us at Mercure Hyderabad KCP. We hold our staff to the highest standards and expect them to surpass guest’s expectation. I will pass on your kind compliments to our team members and it will surely motivate them to attain greater heights of success. We greatly value your patronage and look forward to the pleasure of welcoming you soon with bespoke attention & care. Warm Regards, Dipika Talekar Mercure Hyderabad KCP

Good stay

Customer review rating 4.5/5

Keval V. M. Business - 28/12/2020 Confirmed reviews ALL

Mainly was busy with work, but overall with food and stay was quite pleasant and relaxing

Dear Guest, We feel delighted and inspired by your review. We remain ever so cautious and caring to offer our esteemed guests an experience they will remember forever. Be it room service, housekeeping, food or amenities, we’re always on our toes to excel and to render the optimum all-round comfort without missing a single bit. Please do visit us again at Mercure Hyderabad KCP. Warm Regards, Dipika Talekar Mercure Hyderabad KCP

Good stay

Customer review rating 4.5/5

W. L. S. Families - 24/12/2020 Confirmed reviews ALL

Excellent service. Staffs are fantastic and extremely helpful.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. We are delighted to hear from you. Your words inspire us to strive hard and excel in the services we provide. At Mercure Hyderabad KCP, our guests always come first and we will always do everything in our capacity to try and make your stay more comfortable and relaxing. We look forward to having you back with us at Mercure Hyderabad KCP. Warm Regards, Dipika Talekar Mercure Hyderabad KCP

Well and good accommodation

Customer review rating 5.0/5

E U. V. Friends - 23/12/2020 Confirmed reviews ALL

Aditya is the guys helped us alot to get the best service

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. Our goal is to provide flawless services to every guest and we are delighted to hear that our team is doing a good job. We truly appreciate your thoughts and we are glad to hear that you enjoyed your stay and highly appreciate what you said about Aditya for his hospitality. Please do visit us again and allow us to serve you better with bespoke attention & care. Warm Regards, Dipika Talekar Mercure Hyderabad KCP
Customer review rating 5.0/5

Rahul Business - 18/12/2020 Confirmed reviews ALL

Everything was just perfect. Thank you

Dear Guest, We are delighted to know that you enjoyed your visit with us at Mercure Hyderabad KCP. We hold our staff to the highest standards and expect them to surpass guest’s expectation. I will pass on your kind compliments to our team members and it will surely motivate them to attain greater heights of success. We greatly value your patronage and look forward to the pleasure of welcoming you soon with bespoke attention & care. Warm Regards, Dipika Talekar Mercure Hyderabad KCP

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