Mercure Hyderabad KCP 4 stars

Customer review rating (ALL Rating) 4.5/5 1,386 reviews

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Mercure Hyderabad KCP - Image 1
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6 3 551, Banjara Hills Main Road,, Banjara Hills, 500082 HYDERABAD, India

Description

Hotel extras

  • 45 min drive from airport, & 5 min walk from Irrum Manzil metro station

  • Spacious & locally inspired rooms offering natural light with scenic city & lake views

  • Award winning wine and dine options at Cayenne restaurant.

  • Fitness centre overlooking the world's tallest Gautam Buddha monolith & Hussain Sagar lake

  • Best SPA therapy in town with Somara Wellness

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Hyderabad KCP

6 3 551, Banjara Hills Main Road,, Banjara Hills
500082 HYDERABAD
India

GPS:17.417679, 78.456631

Telephone
Fax +91 40 6788 8999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CAYENNE

The all-day dining restaurant offers international and regional specialities with a choice of a la carte as well as wide spread of buffet menu serving hot and delectable dishes round the clock.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,386 reviews

Customer review rating 4.5/5

Saurabh S. Business - Confirmed reviews ALL

Dear Mr. Saurabh S., Thank you for taking the time to share your detailed feedback following your recent business stay at Mercure Hyderabad KCP. We are delighted to know that you continue to choose our hotel and that you enjoyed another comfortable stay. It is particularly pleasing to learn that our arrival and check-in experience, accommodation, the service provided by our team, and your departure experience met your expectations. At the same time, I sincerely apologize that our culinary offerings did not live up to the standards you associate with Mercure. Your comments regarding the breakfast spread and the quality of the food have been carefully noted and shared with our Executive Chef and Food & Beverage team for immediate review. We are committed to enhancing both the variety and quality of our offerings to ensure a more satisfying dining experience. I also regret to learn that the cleanliness of the corridors fell short of our usual standards. Please accept my sincere apologies for this oversight. Your feedback has been shared with our Housekeeping team, and corrective measures have been reinforced to ensure our public areas consistently reflect the high standards of cleanliness our guests expect and deserve. As a valued ALL – Accor Live Limitless Platinum member, your continued loyalty and honest feedback are immensely important to us. We truly appreciate your recommendation and your confidence in both our hotel and the ALL loyalty programme. Insights such as yours help us improve and deliver the exceptional experiences our guests expect. Thank you once again for your continued patronage. We look forward to welcoming you back to Mercure Hyderabad KCP and providing you with an even better experience on your next visit. Warm regards, Amandeep Singh General Manager Mercure Hyderabad KCP

Customer review rating 0.5/5

Rahul B. Business - Confirmed reviews ALL

Dear Mr. Rahul , Warm Greetings from Mercure Hyderabad KCP! Thank you for taking the time to share your feedback with us. We sincerely apologize that the room service and maintenance during your stay did not meet the high standards you rightfully expect from Mercure. We regret to hear that your room was unclean, and please be assured that your comments have been shared with our housekeeping and maintenance teams to address these issues immediately. We are committed to upholding the quality and cleanliness standards that our guests deserve. Your feedback is invaluable in helping us improve our services, and we hope to have the opportunity to welcome you back in the future for a stay that truly reflects the Mercure standard. Warm Regards, Amandeep Singh General Manager Mercure Hyderabad KCP

Customer review rating 4.5/5

Satish K. Couples - Confirmed reviews ALL

Dear Mr. Satish K., Thank you for sharing your feedback and for choosing Mercure Hyderabad KCP for your recent stay. We are delighted to know that you enjoyed our prime location and had a comfortable experience with us, including our services and facilities. Your appreciation of our hourly package option is also greatly valued, as we continuously strive to offer flexible and convenient choices for our guests. It is especially encouraging to hear your positive comments about your overall stay, dining experience, in-room dining, Wi-Fi, and the service provided by our team. Such feedback truly motivates us to maintain and further enhance our service standards. We look forward to welcoming you and your partner back for another pleasant and memorable stay in the near future. Warm regards, Amandeep Singh General Manager Mercure Hyderabad KCP

Customer review rating 5.0/5

Gopal K. R. Business - Confirmed reviews ALL

Dear Mr. R., Warm Greetings from Mercure Hyderabad KCP! Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you had a comfortable stay and experienced positive vibes during your time here. We also appreciate your kind mention of Mallikarjun Rao and will be sure to pass on your compliments to him. Regarding your suggestions for improvement, we understand the importance of ease of access and the speed of connection. Please be assured that we are continuously working to enhance these aspects to ensure a smoother and more enjoyable experience for all our guests. Your valuable feedback helps us improve, and we look forward to welcoming you back for an even better stay in the near future. Warm Regards, Amandeep Singh General Manager Mercure Hyderabad KCP

Customer review rating 4.5/5

Shainaz S. Families - Confirmed reviews ALL

Dear Mr. S., Warm Greetings from Mercure Hyderabad KCP! Thank you for your kind words and for choosing to stay with us once again. We are delighted to hear that your stay was good as usual. Your continued trust and support mean a lot to us. We look forward to welcoming you back to Mercure Hyderabad KCP for many more pleasant stays. Warm Regards, Amandeep Singh General Manager Mercure Hyderabad KCP

Other web-users rate our hotel

  • 406 reviews 9.7/10 Location
  • 837 reviews 8.4/10 Room
  • 1,910 reviews 9.2/10 Service
  • 13 reviews 9.5/10 WiFi
  • 378 reviews 8.6/10 Cleanliness
  • 275 reviews 9.3/10 Vibe
  • 265 reviews 9/10 Breakfast
  • 216 reviews 7.5/10 Comfort

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