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Mercure Hyderabad KCP 4 stars

Customer review rating 4.5/5 2,148 reviews

ALLSAFE approved hotel

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Mercure Hyderabad KCP
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+ 26 Services

Hotel extras

  • 45 min drive from airport, & 5 min walk from Irrum Manzil metro station

  • Spacious & locally inspired rooms offering natural light with scenic city & lake views

  • Award winning wine and dine options @ Cayenne restaurant and IQ Bar

  • Fitness centre overlooking the world's tallest Gautam Buddha monolith & Hussain Sagar lake

  • Out of the box room experiences with our uniquely designed Nature Nest & Nizami Darbar rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Hyderabad KCP

6 3 551
Banjara Hills Main Road,
Banjara Hills
500082 hyderabad
india

Tel: +914067888888

Fax: (+91)4067888999

Check-in from 14h00

Check out up to 12h00

  • MGM TSRTC :  TELENGANA STATE MGM BUS DEPOT

  • By plane

    RAJIV GANDHI INTL. AIRPORT At 32km / 19.88 miles - Shuttle paying

  • By train

    BEGUMPET At 3km / 1.86 miles

GPS :17.417679, 78.456631

Hotel services

CAYENNE

The all-day dining restaurant offers international and regional specialities with a choice of a la carte as well as wide spread of buffet menu serving hot and delectable dishes round the clock.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • BBQ / Picnic Area
    • BBQ / Picnic Area
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 5 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 127 rooms
    • One room for people with reduced mobility
    • No family room
    • 8 connecting rooms
    • 111 non-smoking rooms
    • 12 floors
  • Languages spoken at the hotel
    • English
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Pressing Additional charge
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Desk equipment available
    • Headphones
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • RAJIV GANDHI APT Additional charge
    • RAJIV GANDHI APT Additional charge
    • HYD Additional charge
    • HYD Additional charge
  • Parking - On Site
    • On site
Well-being
  • Roof Top Gym Currently unavailable
    • On site
Family
  • Services for children
    • Childrens TV Channels
    • Board games available

Our accommodation(s)

Enjoy a spacious and comfortable stay with modern business and leisure amenities alongside scenic views of the city or Hussain Sagar lake.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 102

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
Mercure Hyderabad KCP

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,148 reviews

TripAdvisor Rating 4.5/5

688 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located

Customer review rating 4.5/5

Krishna Solo - 18/10/2021 Confirmed reviews ALL

Neat and clean rooms with attentive staff

Amazing staff and great location

Customer review rating 4.5/5

Varun V. Couples - 14/10/2021 Confirmed reviews ALL

I had an amazing stay at the property. All the covid protocols were followed and the staff were extremely courteous and helpful. The breakfast could have more non-veg options.

Dear Varun V., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Soumitra Pahari Mercure Hyderabad KCP

Nice Stay

Customer review rating 4.5/5

Sandeep B. Business - 14/10/2021 Confirmed reviews ALL

Well maintained rooms with required amenities.. Food at the restaurant was nice too, though felt the in room dining pricing was a bit on the higher end..

Well located

Customer review rating 5.0/5

P S. Families - 13/10/2021 Confirmed reviews ALL

Very courteous staff and comfortable stay

Dear P S., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Soumitra Pahari Mercure Hyderabad KCP
Customer review rating 5.0/5

R. P. Solo - 11/10/2021 Confirmed reviews ALL

Excellent service and awesome staff...

Dear P. R., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Soumitra Pahari Mercure Hyderabad KCP

Good stay but lot of scope there for improvement

Customer review rating 2.5/5

M. Business - 11/10/2021 Confirmed reviews ALL

All ok except the food; breakfast spready ok but not tasty at all. Being South Indian city south Indian foods were so bad to eat. House keeping ok and service is also ok

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Warm Regards, Soumitra Pahari Mercure Hyderabad KCP

Great Stay

Customer review rating 4.0/5

Jai Business - 09/10/2021 Confirmed reviews ALL

You Guys Just Have Everything Checked. But Just Look Into The Pricing List Of Food And Beverages. It Should Be A Little Less Pricier.

Customer review rating 4.5/5

Hary C. Business - 09/10/2021 Confirmed reviews ALL

As usual the credit goes to front desk and house keeping. Improvement is happening at restaurants

good stay

Customer review rating 4.5/5

A V. S. M. R. Families - 09/10/2021 Confirmed reviews ALL

Though I am happy with the overall experience, I would like to offer the following suggestions 1. Complimentary coffee/tea may be introduced once in a day especially in the morning. 2. Regarding complimentary breakfast, there needs to be a little more focus on the Indian dishes. The dishes particularly Vada, upma, poha etc. need to be kept at least warm. Vada needs to be more crispy and tasted a bit sour, may be due to more fermentation. More Indian breakfast items may be introduced. 3. If possible, filter coffee may be introduced during breakfast time. These things may be small, but go a long way in improving guest satisfaction. I look forward to have a pleasant experience on my next visit.

Comfortable stay

Customer review rating 4.5/5

Nihal Business - 07/10/2021 Confirmed reviews ALL

Sarah at the reception was very helpful. I checked in late and requested for a late checkout which was provided. Clean room, good view and overall a good experience.

Dear Nihal R., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Soumitra Pahari Mercure Hyderabad KCP

It's just like home!!!

Customer review rating 5.0/5

Dr. M. R. Business - 06/10/2021 Confirmed reviews ALL

Just when things are getting back to normal during the pandemic, a week's stay at Mercure is just as rejuvenating as during normal times. Hospitality at its best!!

Dear Manjula R., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Soumitra Pahari Mercure Hyderabad KCP

Centrally located, Plesant stay & enjoyed by My family

Customer review rating 5.0/5

Alok B. Families - 26/09/2021 Confirmed reviews ALL

As my Checking time was very odd, I searched hotel number at Google & called directly. The staff working at Hotel helped me sort out my problem & made my stay & my family's stay very pleasant & memorable

Good

Customer review rating 4.5/5

Timothy J. Business - 23/09/2021 Confirmed reviews ALL

overall stay good. food wise can be improved.

Great hospitality

Customer review rating 5.0/5

Balaji R. Families - 14/09/2021 Confirmed reviews ALL

We didn't expect such a kind of hospitality. Right from security to room service each and everyone was respectful and cared for their guests. Will definitely come back Mercure Hyderabad and will definitely recommend to my friends.

Dear Mr.Balaji R., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Soumitra Pahari, General Manager, Mercure Hyderabad KCP.

Well located. Very neat and clean.

Customer review rating 4.5/5

S. G. Families - 27/08/2021 Confirmed reviews ALL

Wonderful experience as expected

Dear Guest, We are delighted to know that you enjoyed your visit with us at Mercure Hyderabad KCP. We hold our staff to the highest standards and expect them to surpass guest’s expectation. I will pass on your kind compliments to our team members and it will surely motivate them to attain greater heights of success. We greatly value your patronage and look forward to the pleasure of welcoming you soon with bespoke attention & care. Warm Regards, Soumitra Pahari General Manager Mercure Hyderabad KCP

Always awesome

Customer review rating 5.0/5

Sudheer M. Solo - 27/08/2021 Confirmed reviews ALL

I have always enjoyed staying at Mercure. Never been unhappy.

Dear Guest, We are delighted to know that you enjoyed your visit with us at Mercure Hyderabad KCP. We hold our staff to the highest standards and expect them to surpass guest’s expectation. I will pass on your kind compliments to our team members and it will surely motivate them to attain greater heights of success. We greatly value your patronage and look forward to the pleasure of welcoming you soon with bespoke attention & care. Warm Regards, Soumitra Pahari General Manager Mercure Hyderabad KCP

Good stay

Customer review rating 5.0/5

Sanjukta Business - 26/08/2021 Confirmed reviews ALL

Great!! Just wanted that for in room dinning if you can add bowl food option for solo occupantants.

Dear Guest, Namaste from Mercure Hyderabad KCP!! The state of the art décor and ambience at Mercure Hyderabad KCP stand out to speak highly of sophistication and style. The food we serve on the table is from a selection of hand-picked cuisines from around the world. The highly trained staff at our prestigious hotel makes sure our guest have a relaxing and comfortable stay. We are always looking to understand our guests better. We hope to see you again soon. Sincerely, Soumitra Pahari, General Manager Mercure Hyderabad KCP.

Nice Place

TripAdvisor rating 4.0/5

amarsbiradar 18/08/2021 TripAdvisor review

Very nice place to stay. Good ambience and service. Staff was cordial. Location is the best part. But no lift to parking space. If one takes the vehicle to underground parking, carrying luggage through steps for two floors is horrible experience. Vallet and security doesn’t even care unless asked for help.

Dear Guest, Namaste from Mercure Hyderabad KCP!! We extend our sincere gratitude to you for providing us with your genuine feedback. We remain ever so cautious and caring to offer our esteemed guests an experience they will remember forever. However, I hope we get a chance to repair your opinion through our service in the future. Please feel free to connect with us before your next stay or visit on h8824-fo1@accor.com. Once again I apologize for the shortcomings in service you faced. Regards Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

Excellent Service

TripAdvisor rating 5.0/5

bhadrasuman Business - 05/08/2021 TripAdvisor review

Excellent service by all the staffs from house keeping to Front desk. Rooms are very clean and breakfast served as complimentary has wide variety of choices. The Hotel is centrally located in the city and gives ease to communicate.

Dear Guest, Greetings from Mercure Hyderabad KCP!! We are extremely happy to read your review and thank you for taking the time to do so. Our team is delighted to read your positive feedback on the hospitality extended by our associates. We are so glad, that we were able to provide you with a comfortable and enjoyable experience. Your comments have been shared with our associates, and they have asked me to thank you, for your kind words of praise. We value your patronage and enormously appreciate your enduring confidence and trust in us. Thank you again, and we look forward to seeing you on your next visit to Mercure Hyderabad KCP. Sincerely, Soumitra Pahari, General Manager Mercure Hyderabad KCP

Home away from home!

TripAdvisor rating 5.0/5

JayashreeC18 Business - 16/03/2021 TripAdvisor review

Working for days, staying away from family is something i dreaded. Mercure came as a pleasant surprise to me because of the hospitality shown by its staff, right from the reception to dining to house-keeping.Thank you so much, Mercure.

Dear Guest, Thank you so much for your review. Mercure Hyderabad KCP makes it a very important note to make sure that your experience is smooth and memorable. We truly appreciate your thoughts and we are glad to hear that you enjoyed your stay. Please do visit us again with your family and friends. Warm Regards, Dipika Talekar Mercure Hyderabad KCP

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