Mercure Hyderabad KCP 4 stars

Customer review rating (ALL Rating) 4.4/5 1,225 reviews

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6 3 551, Banjara Hills Main Road,, Banjara Hills, 500082 HYDERABAD, India

Description

Hotel extras

  • 45 min drive from airport, & 5 min walk from Irrum Manzil metro station

  • Spacious & locally inspired rooms offering natural light with scenic city & lake views

  • Award winning wine and dine options at Cayenne restaurant.

  • Fitness centre overlooking the world's tallest Gautam Buddha monolith & Hussain Sagar lake

  • Best SPA therapy in town with Somara Wellness

Our accommodation(s)

Hotel location

Mercure Hyderabad KCP

6 3 551, Banjara Hills Main Road,, Banjara Hills
500082 HYDERABAD
India

GPS:17.417679, 78.456631

Telephone
Fax +91 40 6788 8999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CAYENNE

The all-day dining restaurant offers international and regional specialities with a choice of a la carte as well as wide spread of buffet menu serving hot and delectable dishes round the clock.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,225 reviews

TripAdvisor Rating  4.8/5  1,742 reviews

Certificate of excellence 2025

Very pleasant stay

TripAdvisor rating 5.0/5

Morten H TripAdvisor review

The stay was very comfortable the staff was very nice hotel is very clean really like the front office staff very polite and gentle

Dear Mr. Morten, Warm Greetings from Mercure Hyderabad KCP! Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you had a very pleasant and comfortable experience. It is always our aim to provide our guests with a welcoming and relaxing environment, and your kind words affirm that we are on the right track. We truly appreciate your positive comments about our staff. Our front office team takes great pride in delivering polite, gentle, and attentive service, and it’s wonderful to know that their efforts made a positive impression on you. We believe that exceptional service from our team members is key to creating memorable stays, and your recognition means a lot to us. Additionally, we are pleased to hear that you found the hotel to be very clean. Maintaining high standards of cleanliness is a top priority for us, and we will continue to ensure our facilities meet and exceed your expectations. Thank you once again for your kind review. We look forward to welcoming you back in the future and hope to make your next stay even more enjoyable. Warm Regards, Amandeep Singh General Manager Mercure Hyderabad KCP

Good service and polite staff

TripAdvisor rating 5.0/5

Safari35521205396 TripAdvisor review

Mercure Hyderabad KCP offers a comfortable stay in a prime Banjara Hills spot. Rooms are spacious and spotless, breakfast is varied and tasty, and staff provide friendly service. Great value for business or short trips!

Dear Guest, Warm Greetings from Mercure Hyderabad KCP! Thank you for sharing your positive experience at Mercure Hyderabad KCP. We sincerely appreciate your kind words and are delighted to hear that you enjoyed your stay. It’s wonderful to know that our prime location in Banjara Hills contributed to your overall convenience and comfort during your visit. We are pleased that you found our rooms spacious and spotless, as maintaining high standards of cleanliness and comfort is a top priority for us. It’s also great to hear that our breakfast offerings met your expectations with their variety and taste – we strive to provide a diverse selection to cater to all our guests’ preferences. Your mention of our staff’s friendly service is especially encouraging, as our team members take pride in creating a welcoming and helpful environment for all guests. We believe that attentive and polite service significantly enhances the overall experience, and your recognition motivates us to continue delivering excellence. We’re glad you found our hotel to be a great value for business or short trips, and we hope to have the pleasure of hosting you again in the future. Should you have any additional feedback or specific preferences for your next visit, please feel free to share. Thank you once again for choosing Mercure Hyderabad KCP and for taking the time to share your review. Warm Regards, Amandeep Singh General Manager Mercure Hyderabad KCP

Customer review rating 4.0/5

Hariharan S. Couples - Confirmed reviews ALL

Our brief stay in Hyderabad at Mercure Hotel at Banjara Hills was satisfying.

Dear Mr. S., Thank you for sharing your experience with us. We truly appreciate your feedback regarding your recent stay at the Mercure Hotel in Banjara Hills, Hyderabad. We are delighted to hear that your stay was satisfying and that the hotel met your expectations. At Mercure Banjara Hills, we strive to provide our guests with a comfortable and memorable experience, and it’s wonderful to know that we succeeded in doing so during your visit. We hope you enjoyed the warm hospitality, our well-maintained facilities, and the amenities offered to make your stay pleasant. If there were any particular aspects of your stay that stood out to you, such as our attentive staff, cleanliness, or the quality of our services, we would love to hear more about them. Your feedback is invaluable to us as it helps us identify what we are doing well and areas where we can improve. Should your travels bring you back to Hyderabad, we would be delighted to host you again and provide an even more exceptional experience. Please do not hesitate to share any additional comments or suggestions, as we are always eager to enhance our services. Thank you once again for choosing Mercure Banjara Hills. We look forward to welcoming you back in the future! Warm Regards, Amandeep Singh General Manager Mercure Hyderabad KCP

Customer review rating 5.0/5

Syed A. A. R. Couples - Confirmed reviews ALL

Good stay good repection. Thanks manisha

Dear Mr. R., Thank you so much for your kind feedback! I truly appreciate you taking the time to share your experience. I’m delighted to hear that you had a good stay. Our team strives to create a welcoming and comfortable environment for all our guests, and it’s always rewarding to know that our efforts are appreciated. Your positive words motivate us to maintain and even improve our standards. If there’s anything specific you enjoyed during your stay or any suggestions you might have, please feel free to share. We look forward to welcoming you back in the future and ensuring your next visit is even more enjoyable. Thanks once again for your kind words. Warm Regards, Amandeep Singh General Manager Mercure Hyderabad KCP

Customer review rating 4.0/5

Peruri S. Couples - Confirmed reviews ALL

Everything is good except the reservation team is slow

Dear Mr. S., Thank you for sharing your feedback. I appreciate your positive comments regarding the overall experience; it's encouraging to hear that most aspects met your expectations. However, I understand that the reservation team's response time was slower than anticipated, which impacted your experience. We recognize that prompt and efficient communication is crucial, especially during the reservation process, as it directly affects customer satisfaction and confidence. I apologize for any inconvenience this delay may have caused. We are actively reviewing our reservation procedures and team workflows to identify areas for improvement. Our goal is to enhance responsiveness and ensure that future interactions are more seamless and timely. Your feedback is invaluable in helping us pinpoint specific issues and implement effective solutions. We are committed to providing a higher standard of service and appreciate your patience and understanding as we work to improve our reservation team's efficiency. If there are any additional details you'd like to share or specific concerns you'd like us to address, please feel free to reach out. Thank you once again for your constructive feedback and for giving us the opportunity to improve. Warm Regards, Amandeep Singh General Manager Mercure Hyderabad KCP

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Other web-users rate our hotel

  • 406 reviews 9.7/10 Location
  • 764 reviews 8.3/10 Room
  • 1,794 reviews 9.3/10 Service
  • 14 reviews 9.4/10 WiFi
  • 334 reviews 8.1/10 Cleanliness
  • 264 reviews 8.9/10 Breakfast
  • 252 reviews 9.2/10 Vibe
  • 225 reviews 7.4/10 Comfort

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