Mercure Hyderabad KCP 4 stars

Customer review rating (ALL Rating) 4.4/5 1,230 reviews

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6 3 551, Banjara Hills Main Road,, Banjara Hills, 500082 HYDERABAD, India

Description

Hotel extras

  • 45 min drive from airport, & 5 min walk from Irrum Manzil metro station

  • Spacious & locally inspired rooms offering natural light with scenic city & lake views

  • Award winning wine and dine options at Cayenne restaurant.

  • Fitness centre overlooking the world's tallest Gautam Buddha monolith & Hussain Sagar lake

  • Best SPA therapy in town with Somara Wellness

Our accommodation(s)

Hotel location

Mercure Hyderabad KCP

6 3 551, Banjara Hills Main Road,, Banjara Hills
500082 HYDERABAD
India

GPS:17.417679, 78.456631

Telephone
Fax +91 40 6788 8999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CAYENNE

The all-day dining restaurant offers international and regional specialities with a choice of a la carte as well as wide spread of buffet menu serving hot and delectable dishes round the clock.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,230 reviews

TripAdvisor Rating  4.8/5  1,742 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Mugdha O. Business - Confirmed reviews ALL

Overall a good experience

Dear Mugdha O., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you had a good experience with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Warm Regards, Amandeep Singh General Manager Mercure Hyderabad KCP

Customer review rating 5.0/5

Bhabani C. Business - Confirmed reviews ALL

Had a great stay at Mercure KCP Hyderabad. Food, ambiance were all good.

Dear Guest, Thank you for sharing your positive experience at Mercure Hyderabad KCP. We are delighted to hear that you enjoyed your stay, including our food offerings and the ambiance of the hotel. Your feedback is invaluable to us as we continuously strive to provide exceptional service and memorable experiences to our guests. Warm Regards Amandeep Singh General Manager

Very pleasant stay

TripAdvisor rating 5.0/5

Morten H TripAdvisor review

The stay was very comfortable the staff was very nice hotel is very clean really like the front office staff very polite and gentle

Dear Mr. Morten, Warm Greetings from Mercure Hyderabad KCP! Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you had a very pleasant and comfortable experience. It is always our aim to provide our guests with a welcoming and relaxing environment, and your kind words affirm that we are on the right track. We truly appreciate your positive comments about our staff. Our front office team takes great pride in delivering polite, gentle, and attentive service, and it’s wonderful to know that their efforts made a positive impression on you. We believe that exceptional service from our team members is key to creating memorable stays, and your recognition means a lot to us. Additionally, we are pleased to hear that you found the hotel to be very clean. Maintaining high standards of cleanliness is a top priority for us, and we will continue to ensure our facilities meet and exceed your expectations. Thank you once again for your kind review. We look forward to welcoming you back in the future and hope to make your next stay even more enjoyable. Warm Regards, Amandeep Singh General Manager Mercure Hyderabad KCP

Customer review rating 5.0/5

Claude M. C. Business - Confirmed reviews ALL

Food was good, room was relatively clean.

Dear Guest, Thank you for your positive feedback regarding your stay at Mercure Hyderabad KCP. We are delighted to hear that you enjoyed the quality of our food and found your room to be relatively clean. Your satisfaction is important to us, and we strive to maintain high standards for our guests. We look forward to welcoming you back in the future. Warm Regards Amandeep Singh General Manager

Customer review rating 1.5/5

Sarfaraz C. Couples - Confirmed reviews ALL

service is extremely slow

Dear Mr. C., Thank you for taking the time to share your feedback. I sincerely apologize for the inconvenience caused by the slow service you experienced. We understand how frustrating it can be to wait longer than expected, especially when you're counting on our services to meet your needs. Please be assured that we are actively investigating the root causes of the delays. Our team is committed to improving our processes to ensure quicker and more efficient service in the future. Your feedback is invaluable in helping us identify areas where we can enhance our performance and provide a better experience for all our customers. We genuinely appreciate your patience and understanding as we work to address these issues. If you have any additional details or specific instances you'd like to share, please do not hesitate to reach out. Our goal is to regain your trust and provide you with the high-quality service you deserve. Thank you once again for bringing this to our attention. Warm Regards, Amandeep Singh General Manager Mercure Hyderabad KCP

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Other web-users rate our hotel

  • 406 reviews 9.7/10 Location
  • 764 reviews 8.3/10 Room
  • 1,794 reviews 9.3/10 Service
  • 14 reviews 9.4/10 WiFi
  • 334 reviews 8.1/10 Cleanliness
  • 264 reviews 8.9/10 Breakfast
  • 252 reviews 9.2/10 Vibe
  • 225 reviews 7.4/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.